Best in Madison WI

I was actually looking to pay my bill online BUT I'll be happy to write a review.  During the recent -30 cold spell, of course the furnace went out!  They sent someone promptly as our house was down to 40 degrees.  They put in our furnace and A/C and I find their customer service beyond excellent.

I've used these guys a few times and have never had a negative issue with them. I had a major freeze up this winter in an old pumphouse and even though busy, they got out here that day. Was a major job and the price was totally reasonable for the amount of work it took, thankfully.

They change my water heater. Proffesional work. Easy to communicate. Very good and I time service

I met Dave and his team in 2018 for a home remodel.  He is down to earth, thorough in his work and communicates well along the way. He is also very fairly priced. I have hired Dave for many additional jobs and referred to multiple friends.  I highly recommend you give him a shot! -Ryan

EXCELLENT SERVICE!
Jeff from Judd Pumps & Plumbing showed up within 2 hours of our call. We had no water and we really needed someone to come! The receptionist who answered my call understood that we needed help and she assured me someone would come the same day. Jeff was super friendly and efficient and he fixed the problem quickly. He went above and beyond by taking a quick look at our a/c which wasn't working on a hot day. He determined that one of the two a/c units wasn't working which was helpful.
CONFESSION:
*I didn't even know we had a well until the water stopped working (I know that's kind of pathetic).
*I didn't know where our outside a/c units were located.
*I couldn't answer any of the basic questions one might ask about our water system.
I appreciate that Jeff wasn't phased by my lack of knowledge, nor was he condescending in any way. He was cheerful and polite, and he clearly wanted to help us solve the problem.  Having worked with many service companies over the years, particularly during the last 12 months as we renovated, Judd Pumps & Plumbing stands out as exceptionally reliable.

I had a simple water heater replacement job and called Pipe Dreams because they are near neighbors and I wanted to support a small local contractor.  We set a time for replacement, they had a cancellation and asked to come early, which was fine. The journeyman plumber was fine and the work was completed within 2 hours; however, then the bill comes. They charged substantially more than MY price on the heater even though they get a better price. The biggest problem was the labor... $353 for 2 hours of journeyman labor. I called and gave them an opportunity to correct the billing. They said they charge for drive time. Uh, it takes about 3 minutes to get from their driveway to mine. They could not justify the time versus the billing but also did not change the billing. It is quite a shame to look for a small local plumber to support but find a someone that I'm posting negatives about instead.

I had an interview with Curt the owner today. Needless to say, it was one of the worst experiences I have had looking for a job. I know this is not a service comment, but it is important because it shows posterity and for those that are minorities or pride themselves on being an open and fair minded individual please read on. I am Hawaiian, and therefore a minority class. The minute I walked in the door, the receptionist gave me an icy look and asked me to fill out an app and give them my driver's license to photocopy (after my inquiry as to why, she stated it is standard). I then proceeded to be met by Andy (Who did the phone interview and stated they needed to make a decision and have someone hired asap) who walked me back to Curt the owner's office and stated he had other things he needed to do (even though he scheduled and CONFIRMED yesterday it was to be him as well as Curt). Curt took my paperwork with references etc. and didn't even look through it but proceeded to ask me why I didn't register my vehicle and had a speeding ticket in 2013. If that wasn't a horrible enough experience, he then stated throughout the 10 minute interview he was never going to change how he does things and only wanted to meet as many people as possible and put a face to a resume. He stated 4 or 5 times he needed to see the person to determine if they would be a good fit. It disgusts me to think there are people out here that are that nasty and have managed to stay in business this long. If he focused more upon his OUTDATED webpage (with misspellings and redundant information) and updated his Facebook page, he might have more positives than negatives in my book. But then again, it is all about the fact that he is a self ordained expert in starting and maintaining a business O.o

I would not use this company if it was the only one available..  as a former company owner i did not iemploy habitual drunk drivers.