Best in Madison WI

I was actually looking to pay my bill online BUT I'll be happy to write a review.  During the recent -30 cold spell, of course the furnace went out!  They sent someone promptly as our house was down to 40 degrees.  They put in our furnace and A/C and I find their customer service beyond excellent.

I've used these guys a few times and have never had a negative issue with them. I had a major freeze up this winter in an old pumphouse and even though busy, they got out here that day. Was a major job and the price was totally reasonable for the amount of work it took, thankfully.

Excellent service! Timely, fair, professional and friendly. I highly recommend this company.

I met Dave and his team in 2018 for a home remodel.  He is down to earth, thorough in his work and communicates well along the way. He is also very fairly priced. I have hired Dave for many additional jobs and referred to multiple friends.  I highly recommend you give him a shot! -Ryan

EXCELLENT SERVICE!
Jeff from Judd Pumps & Plumbing showed up within 2 hours of our call. We had no water and we really needed someone to come! The receptionist who answered my call understood that we needed help and she assured me someone would come the same day. Jeff was super friendly and efficient and he fixed the problem quickly. He went above and beyond by taking a quick look at our a/c which wasn't working on a hot day. He determined that one of the two a/c units wasn't working which was helpful.
CONFESSION:
*I didn't even know we had a well until the water stopped working (I know that's kind of pathetic).
*I didn't know where our outside a/c units were located.
*I couldn't answer any of the basic questions one might ask about our water system.
I appreciate that Jeff wasn't phased by my lack of knowledge, nor was he condescending in any way. He was cheerful and polite, and he clearly wanted to help us solve the problem.  Having worked with many service companies over the years, particularly during the last 12 months as we renovated, Judd Pumps & Plumbing stands out as exceptionally reliable.

I had a simple water heater replacement job and called Pipe Dreams because they are near neighbors and I wanted to support a small local contractor.  We set a time for replacement, they had a cancellation and asked to come early, which was fine. The journeyman plumber was fine and the work was completed within 2 hours; however, then the bill comes. They charged substantially more than MY price on the heater even though they get a better price. The biggest problem was the labor... $353 for 2 hours of journeyman labor. I called and gave them an opportunity to correct the billing. They said they charge for drive time. Uh, it takes about 3 minutes to get from their driveway to mine. They could not justify the time versus the billing but also did not change the billing. It is quite a shame to look for a small local plumber to support but find a someone that I'm posting negatives about instead.

Me being the typical do it yourself type of person went to Home Depot to get a new kitchen faucet to try to dress up our kitchen a little.  I installed the faucet with no immediate leaks or issues until several weeks later I noticed water under the cabinet I could not find the leak so I cleaned up the water and waited.  The next day we used as normal and water was back, which is when my wife had me call Action.  I was greeted on the phone and asked what the issue was plumbing heating or electric.  I explained the problem to the person on the phone who set me up for a service call and was told a technician would be out later in the morning which was great.  I received a call 20 minutes prior to their arrival and before entering the house he removed his shoes (which he did not have to do but glad he did) at that point he stepped on the rug in front of the sink that was all wet and actually noticed my floor was starting to buckle.  This is when we noticed the problem was more severe.  The technician found the leak rather quickly it was leaking from the faucet body itself and he told me the install was good which made me feel better and also scored me some points with my wife who thought I messed it up.  He disconnected the faucet and also put me in touch with a water remediation company who also worked directly with my insurance to fix the rest of the damage.  I was able to get new flooring and new cabinets and also paid extra to get new counter tops. Now this brings me to my next review of Action I scheduled them to come back and reinstall by faucet and new kitchen sink ( nothing to major ) the counter tops get postponed twice and had to cancel Action twice and the third appointment was scheduled for Friday pm and again the counter tops were not finished.  They called me and offered to come out on Saturday morning to finish the install for me with me even asking.  At this point I was with out a sink and faucet for almost 3 weeks and another weekend would not of been good.  My technician came over at 8 am and was done by a little after 10 am which was awesome I thought and then I asked him to install my dishwasher which I thought I would do and he said no problem.  Top notch service from start to finish,  their advice from start to finish was fantastic and customer service when I had to cancel on them 3 times and yet for them to offer me next day service on Saturday was outstanding.  
I will definitely use them for all my plumbing heating and electric from now on.  I may be able to figure things out on my own but why when there is a place like this that can help you from start to finish.

I would not use this company if it was the only one available..  as a former company owner i did not iemploy habitual drunk drivers.