Best Electric Water Heater Installation in Louisville KY

HE introduced to self and let me know he was a master plumber. It's always a good feeling when you know it will get done right the  first  time. He's very thorough with everything he did, make sure it was done properly,and he didn't rush thru it,nor did he take to long was done before I had to pick up the kids. When we got home the kids were thrilled to use the upstairs bathroom.
I recommend him for anybody who is looking

I had a problem with a water leak in the back of the house that needed to be repaired so that the maintenance on the AC could be finished. It was not working. Simple Man got back with me the same day and came out the next day. All of the work was completed to my satisfaction. They also found a gas leak and repaired it. I would highly recommend Simple Man Construction.

Great work fast! I would like to thank Rodney and Tyler from Maeser. I just had a large leak repaired and they did a great job. They came out same day explained our options and were very informative. They worked cleanly helped get us back up and going quickly. If you have any plumbing issues call Maeser.

Hi!  I had never used this plumbing company before as I'd used another company that also does HVAC maintenance.   But my laundry drain became clogged and Mike Sloan came out after I had conveniently scheduled it online.  He got the job done without charging me an arm and a leg and also gave me a nice quote for a tub to shower conversion.  He also pointed out some trouble areas that need to be concentrated on for the near future.   Mike did a great job and I will definitely use them again.

Had a technician come out to my home yesterday to look at my heating issue. He stated I needed an igniter but he didn't have one on his truck. He also stated that he would call to see if any other technician had the part today. There was no follow up call about the part from any technician! I called back and the dispatch stated it would be $200 fee to open the parts department to LOOK for the part because it may not be there.

My husband and I had been loyal Tom Drexler customers for at least five years up until this past week. Tom Drexler installed a new heating and cooling system for us about four years ago and remodeled a bathroom a little over two years ago. When our air conditioner ceased working earlier this year, a technician was here the next day and got us up and running again.

However, when the same unit stopped working early last week, during the hottest week of the year so far, I got no help at all. I called four times, over the course of two days, trying to get a Tom Drexler technician to our house. My husband and I both cancelled appointments so that someone would be here. Meanwhile, the temperature inside our house never dropped below 83° even during the night. When it became apparent that the ladies answering my calls at Tom Drexler were not going to do anything more than make sympathetic noises and promises that would not be kept, I called another company, which sent out a technician that very evening.

We will never count on Tom Drexler again. For anything.

New circle quickly came out and serviced our HVAC on the spur of a moment when our system was out on a weekend and we had a house full of guests. They were very polite and accommodating.  I have recommended new circle to several people since that time

It's been over a year, but it was a nightmare hiring this company. I hired them to fix a piece if fascia (gutter board) that had come undone from my roof line. They just hammered it back in, bending aluminum all along the fascia. A month later I had to hire a company to fix their job. They also attempted A plumbing job which I was charged over a thousand fir bThey cut holes in the tile, new commode and then left. This was after they no showed me on the job several times. Guess what??   I still had the blockage and had to call a different contractor.  Worst experience ever

Terrible response time.  Guarantees a completion time per signed contract but does not rectify if they go beyond the date.  
Half a** job. Trash still left in my garage paint cans,  old trim everything.  They smoked In the house and left the butts in the tier.  Tries to scam for more money  who paints over spots that need sanding or other obvious fixes?  If you are a professional painter that is part of the job and part of your quoted price.  Who just paints with out prepping?  They just straight out lie.  Asking me to give them a good review and saying they stand by their work.  The definitely need supervision.  I had trust in them as I lived out of state,  but this was obviously a mistake.  Additionally they took cut the pipes in my tub although it was supposed to go through my home warranty.  They told me what they were going to put in an access panel and a shut off valve.  This was prior to submitting the diagnosis to warranty... but because they denied it they want me to pay them on something they suggested with out giving me a price.  But now they want me to pay them $400 extra when the leak was replacing a shower valve. But now they are just telling lies.  Why would I pay out of pocket when the warranty company pays the labor.  Don't trust Jodi! All they will say is this was before they were finished but these are current pics!  7/2/2022.  Work was supposed to be complete 5/27/2022.

The work Zac and his team completed was all very good quality work. I have no complaints there. I do have complaints about the professionalism of the operation. Melissa is wonderful and responsive. However, the first quote we got did not include half of the items we requested -- I even provided a written list when he came for the free estimate. Zac was over 2 hours late to our actual scheduled service day (no call to let us know, only an email...which I do not check or get notifications for every hour), at which point he still did not have any of the materials to complete the jobs and went to the store no less than 5 times during the day. Thank goodness we are charged by the job and not the hour! The man working with Zac, I believe his name is Dave, was a rock star and completed most of the work while Zac was at the store. However, Zac did not effectively communicate to his assistant (wife) the items being quoted after we met the first time. I am extremely detail oriented and did not misspeak about what I wanted done--again, even provided a written list. But when the team came that day to do the work, they told us it would be hundreds more dollars to do what I had originally requested and what we thought we had already been quoted for. This would have affected our decision to hire the team at all if we had known this cost difference. (We asked for the storm door and complete surround and threshold of the door to be replaced. They apparently only quoted us to replace the storm door.)
After all of this and finding a compromise that day that included some additional cost on our end and some loss of what we wanted done, Zac had one more item he needed parts for and said he would come back the next day. Melissa called before they had even pulled away to take our payment and told us he was not available the next day. Fine. We booked for a few days out but he did not show that day, and we did not receive a phone call. When we called a few days later after no response to our email, they said their computers were down (again, fine) and booked us for the next week. This time, the one job was completed on time and of course well.

This company is a joke.  They replaced a sewer line for me.  The job was $1000 over budget, they left a hole in my yard, and the sidewalk they poured looks like crap.  The foreman was a tool.  I do not recommend this business.