Best Bathroom Remodeling in Louisville KY

I have had to call upon Charlies Plumbing several times over the years.  I chose specifically to support local business, but really lucked out to get a plumber that does a great job no matter how big or small the issue.  Mike
is so knowledgeable and is always upfront and honest about your problem.

Called over 3 hours ago with a water heater issue and left a voice mail on their 24 hour service.  No call back from them.  Definitely doesn't provide emergency service if they don't call back.

Very fast and quality work. I have used them repeatedly and will continue to do so. I would recommend them to any one.

Addison was our technician ! He was professional and friendly ! He replaced our outside Spicket  it froze and caused to to split ! I would highly recommend Maeser .

On June 30, I had a Tom Drexler employee come to my house. When he arrived, I specifically told him about how my AC unit was running, but no air was coming out of my vents, and more importantly, I had a leak in my first floor ceiling, which is below my laundry room. I specifically told him I thought there was a plumbing issue. He cut me off, told me he was VERY busy, he needed to hurry and leave to get to other houses, and to just show him where my AC unit was. To make a long sotry short, we were billed for a new cap (? - was never told what this even was b/c the employee was so ready to leave) and 3 lbs of refrigerant. The employee was being super sketchy by telling us that we should call him in 3 weeks to see if the leak was bad enough that all the refrigerant had leaked. We had another company come out a few  days later and told us there was very little refrigerant. Luckily, they recharged the AC unit free of charge. That either meant - 1. The leak was really bad, or 2. Tom Drexler did not recharge the AC unit with refrigerant. After the second company recharged the unit, we had another company come check it two weeks later. Still a leak (we knew there was one from last year), but there was a significant amount of refrigerant. My husband and I fully believe Tom Drexler did NOT fully charge our unit, and that we paid for nothing in that regard. We were also told by Tom Drexler that the ceiling leak was from the unit dethawing b/c it was frozen. TURNS OUT, THAT WAS NOT THE ISSUE. We actually had a pipe backing up from the outside drainage pipe. Dirt was actually getting into the outside pipe and backing up the pipe all the way through our walls into the second floor laundry room. If Tom Drexler had taken a second to look, or had their plumber look, the SECOND LEAK that happened a week and a half later could have been avoided. Instead, they were too busy and had to get to other customers.
The second leak mentioned above happened on July 16. We called Tom Drexler, and they told us they could not promise that they wouldn't charge us again. At this point, I  decided to go with a real plumbing company. On July 17, I called to file a former complaint. I was told Darren would get back with me in 24 hours.... That was the funniest lie they could have told me. I waited until July 22, and then called to check up on the complaint. Darren was busy and was told he would call me back in 24 hours. I was also told there were notes in their system that I had received a call from Darren on Friday, July 19, and that the issue had been resolved, and the complaint would need to be reopened. I waited until July 24 around 1pm (today), and AGAIN Darren was too busy to talked to me. I was told he would call back. I knew that was a lie, so I called at 4pm. After waiting on hold, they finally seemed to find Darren. Darren then tried to tell me he tried calling three times and left two voicemails, which is a joke, b/c I've received calls and VMs from other numbers in the last week. The only thing they would reimburse for my troubles was the maintenance plan I had purchased... which in my opinion, that shouldn't have even been a question. I don't want them ever in my home again.
Save your money, I wasted over $500 with this terrible company. I will never use them again, and I'm convinced they pay people to write any kind of good review about them.

Very disappointed. Had apt from 9-12. Called at 1130am cause they still had not arrived. Office staff said she would call tech. Called me back and said he couldn't make it. They waisted half my morning waiting on them and didn't even call me to tell me he would not be able to make it I had to call them. Bad business. Have never used them and will not use them now. Not even a one star but it made me choose a star.

Every time we had a problem, either routine service or emergency, Drexler was out quickly and expertly finished the work.  Maybe the price is higher than a smaller, local contractor, but I don't mind paying a higher price for quick but quality work.  Maybe they said they'll be there at 10, but at 2, they call to say 4.  Hey, I'm not the only one with a problem, and sometimes, a problem takes longer to fix than expected.  I don't care.  If I wanted it done fast and cheap, I'd do it myself and then call someone to correct what I messed up.  
On the last service call, we had a broken pipe somewhere on the second floor bathroom.  The technician explained how they were looking for the leak logically by working the way down from the tub where the leak was coming from.  He made three small holes in the drywall.  Fortunately, the leak was found and quickly repaired and we didn't have to remove cabinets in the kitchen.

This company has taken $130 from me and has not fixed any issues. They have rescheduled the appointment about 4-5 times and refuse to show up at any of the scheduled appointments. The last 3 times they rescheduled an appointment they did not show up and did not give any notice of cancelling it. They are not responsive to phone calls/texts. Do not allow this company into your home- they are thieves. They will take your money, make an excuse as to why they need more time, promise to get back to you, and then ghost you.

Showed up on time, did a good job, was efficient and reasonable on price. I would hire again. They have worked at our house 4 or 5 times and did a good job both inside and outside with roots in our pipes.

Excited to have a plumber down the street from my newly purchased house, I called them when my upstairs toilet was making gurgling noises after flushing.  They brought out an estimator who told us that our house plumbing wasn't vented, a very common problem in Germantown.

Bummed, I asked for a quote.  Waited a week or so, still hadn't heard anything, so followed up again.  We received a very vague quote (did not itemize labor or supplies) for about $3,000 to completely rip out walls and install vented plumbing (and no drywall repair would be performed thankyouverymuch).

Since it was more than we were expecting, we decided to hold off for a bit and save up for this.  Later, while in the backyard, I see what I perceive to be a plumbing vent stack protruding from my roof, which puzzled me, since I was told our plumbing was not vented.

We called a different plumber to help us with some new water lines in the kitchen, and also to diagnose the toilet gurgle.  To make a long story short, the other plumber easily discovered that our plumbing was vented, but the vent stack was clogged.  The other plumber removed the clog, charged $600, and we were good to go, saving us $2400!

I can't recommend a plumber who bids $3000 on a job, without even going outside to peek if there was a vent stack to begin with!

am writing this review on behalf of a POC friend in hopes youll listen to a white person. The men who entered my friends house (they are black) were calling his family n****** (yes, with the hard R) and BLM c*cksuckers (my friend is gay). To have people that represent your company say such vile things about people in their own home is disgusting. My friends and I will absolutely never give a dime of my money to this company and I hope you take responsibility for your employees. This company is absolutely disgusting.

DO NOT USE THIS COMPANY. Jeff Foster Plumbing cleared a clog in our main sewer line in June 2017. Everything was fine until April 2018 when the sewer line backed up again. When we had MSD come out and look at the sewer line and they pulled a 30 foot plumbing snake out! Apparently, Jeff Foster had left some equipment behind, causing a new clog. Water backed up into our laundry room and damaged our floor. We tried to get in contact with Jeff Foster to talk to him about the issue and, even after multiple phone calls, we have never been able to get him on the telephone. Poor quality work, poor customer service.

Parking plumbing was extremely rude and disrespectful to customers.  Had them thru home warranty and they were so rude and unprofessional.  Had to report them to home warranty as they were so rude.

It's been over a year, but it was a nightmare hiring this company. I hired them to fix a piece if fascia (gutter board) that had come undone from my roof line. They just hammered it back in, bending aluminum all along the fascia. A month later I had to hire a company to fix their job. They also attempted A plumbing job which I was charged over a thousand fir bThey cut holes in the tile, new commode and then left. This was after they no showed me on the job several times. Guess what??   I still had the blockage and had to call a different contractor.  Worst experience ever