Best Bathroom Remodeling in Louisville KY

Mike and Charlie's Plumbing is truly a great company with genuine people. I feel like they're some of the few  remaining companies that are honest, straight forward, and aren't in to sell unneeded services. You have an issue, they'll fix it. Looking for somebody to come up sell you on weird maintenance plans or services that you never knew you needed. Look else where. Dealing with Mike is like having my uncle come over and help me out. Except instead of beer, they take money.

pretty Bad service. Guys talk down women, jobs don't get finished and emails are never returned

Very fast and quality work. I have used them repeatedly and will continue to do so. I would recommend them to any one.

Fast, responsive, and knew what they were doing. Price was good. I feel like I now have a plumber that I can rely on in the future.

I promise you can find better plumbers elsewhere for MUCH less. They started the quote with telling us we could sign up for a membership... I was quoted $1,100 to install a dishwasher... I had another, local guy do it for $325. Don't waste your money on these scammers.

Very disappointed. Had apt from 9-12. Called at 1130am cause they still had not arrived. Office staff said she would call tech. Called me back and said he couldn't make it. They waisted half my morning waiting on them and didn't even call me to tell me he would not be able to make it I had to call them. Bad business. Have never used them and will not use them now. Not even a one star but it made me choose a star.

They came twice to unclog a tub drain and couldn't fix it. One guy said I would need a complete system repiping for $4500. Then a supervisor came and said I only needed new pipes in certain spots for $1900. Got a second option from small local company, they fixed drain in 10 minutes. Said no reason at all to take out current pipes for new ones. Cost me $160 to fix vs the $1900-$4500 with decker. Plumber even told me drexler is scam and purposely over charges for things people done need.

Had a gas leak around dinner time. Called LG&E and they determined there were two gas leaks. Reynolds did come out that evening, around 7:30, and worked on repairing a gas leak on a pipe in the basement and another one on a stove burner. While the burner needed a part that would not be available until the following morning, they worked on the basement pipe until 9:30 pm. As it was late we told them it was perfectly fine to come back the following day with the part and complete the repair.

The following day they returned around 1:15 with the part, about a $200 piece that needed to be replaced. Finishing up with both repairs around 4:45, the total price for the job - about 5-6 hours over two days - was around $2k. Extremely expensive for a gas line (or any plumbing repairs), probably 2x the price taking into the timing of the job.

They were extremely nice, and did follow up on finding the part for the stove after multiple stores claimed they had it, but in fact did not. While it was nice to have the repairs done quickly, we certainly paid for it.

They are very misleading with their pricing. I called to get pricing, was quoted a certain price and then charged more. They also didn't show up or call on the first appointment. I will definitely never use them again.!

After a recommendation from a Facebook friend, I decided to call Tony's to determine the source of a leak and to repair it. They gave me a four hour arrival time window, with the promise of a 30 minute notice. They called when they were only 3 miles away. Anyway.

Upon arrival, both plumbers barely knocked the snow off their boots before parading through my home WITHOUT the booties that I assumed all plumbers wore these days. That's what I get for assuming. After cringing about wet and dirty and plumbery carpet, they diagnosed the source of my problem to be coming from a bathroom that makes this leak impossible, and to add some caulk.

Anyway...I was charge a service fee AND 1/2 hour labor fee when they were only in my home 12 minutes. During that 12 minutes one of the guys asked to use my restroom, left the seat up, and failed to wash his hands.

I feel the labor rate should have been prorated, or perhaps they could have actually labored by caulking the necessary spots, not using up my bathroom. Unprofessional. I will definitely get a 2nd opinion and find a company that expects the utmost in professionalism from their employees.

I don't know why Tony's won so many local awards and has a good BBB rating with these antics.

am writing this review on behalf of a POC friend in hopes youll listen to a white person. The men who entered my friends house (they are black) were calling his family n****** (yes, with the hard R) and BLM c*cksuckers (my friend is gay). To have people that represent your company say such vile things about people in their own home is disgusting. My friends and I will absolutely never give a dime of my money to this company and I hope you take responsibility for your employees. This company is absolutely disgusting.

If I could give zero stars I would. My warranty company assigned them to my house for a non working garbage disposal. I get a call from the tech saying he was on my way to my house at 1:30 pm. By 2:30 pm he still had not shown up and I get a text from Jeff Fosters saying my work order had been transferred at the warranty company. So I tried calling and texting Jeff Foster back as well as the tech that called me. No response. When I called my warranty company they were told the tech went to my house but were told by a lady at the house that they didnt have time and shut the door. So even the tech lied or he went to the wrong address because nobody showed up at my house. We even checked cameras to prove it. But Jeff Fosters has never responded to my many calls and texts for an answer. Zero customer service. Stay away from them!

BE AWARE, DON'T EVER NEVER HIRE THIS COMPANY FOR YOUR SERVICE. They tell you free estimate, but when their technician come to your house, they remove your plumbing and toilet apart, then they give you a very high price to repair, if you don't accept their work, they will walk away leaving all the mess for you to put back and clean up. NEVER HIRE THIS COMPANY FOR YOUR SERVICE.  DON'T LET THEY SCAM YOU.

It's been over a year, but it was a nightmare hiring this company. I hired them to fix a piece if fascia (gutter board) that had come undone from my roof line. They just hammered it back in, bending aluminum all along the fascia. A month later I had to hire a company to fix their job. They also attempted A plumbing job which I was charged over a thousand fir bThey cut holes in the tile, new commode and then left. This was after they no showed me on the job several times. Guess what??   I still had the blockage and had to call a different contractor.  Worst experience ever