Stemler Plumbing

Used Stemler for a total kitchen renovation and to run a new gas line under my house. Stemler disconnected my old plumbing to get the renovation started. Once the new cabinets were installed they returned to install the new connections under the sink as well as install the new dishwasher. They also connected the new gas stove cooktop. In between both those events Stemler ran new gas service lines under my house and connected those lines to the gas meter bar outside. While they were here I had them install a new floor drain in my utility room.
I used Stemler based on some reviews as well as recommendations from friends.
I did experience a couple problems with part of the installations. However, when I called with my concerns, Stemler came right back as soon as possible and fixed all my concerns to my satisfaction.
Had I not had a couple installation problems, I would have given them 5 stars.
Stemler arrived on time each time they were scheduled.
I would use them again, and actually have, using them again this week to fix a severely leaking Roman Tub faucet.

We had a unusual leak in our kitchen Monday and while I was able to shut the water off - I had no idea how to fix.  I had no idea who to call. Stemler came very highly recommended from someone who's had a lot of experience with them. I'm so glad I called. I got to work with Gordon and he was very old-fashioned with great service.  He shared wit and wisdom  of what to expect and I feel like the cost was reasonable at 150 to replace whatever the piece was that they had to replace that had rotted. It was less than an hour and I had a full fix in my water is back on in my house and my sink was working perfectly.

pretty Bad service. Guys talk down women, jobs don't get finished and emails are never returned

Always great work at very reasonable prices. Everyone I've worked with has been really friendly, communicative, and honest. I highly recommend using these folks for your plumbing needs.

I had stemler plumbing come out and do some work, there workers are friendly and knowledgeable and when I had a small issue mister stemler called me personally and fixed the issue. That's what I call backing up your name for proper service. Thank you mister Stemler for being a stand up guy. Dean Lapkin

I'm pretty good with figuring out small plumbing problems in my house.  but when I could not get the shower to stop leaking (old house) I was directed to Stemler plumbing in Jeffersonville.  I walked in with the stem parts in hand and was immediately greeted by the owner.  I told him where it was leaking and within 3 minutes, he had diagnosed the problem, fixed the stem right on the counter, instructed me in how to install it, and only charged me $10!!.  Thank you for your help, knowledge and service! So glad there are people like these guys still in business.

It was a Friday and I had a leaky pipe.  All the other plumbers I called couldn't fit me in until next Tuesday or Wednesday.  Stemler was booked as well, but they offered to squeeze me in.  They had the opportunity to lie and say it would have to be after hours (more $) because I needed them and they knew it.  Troy my plumber was able to come during working hours and took care of the problems.  Billing was 100% fair.  He did a great job and I will definitely be using this company if I need a plumber!

Quick professional service, good pricing and thorough.   This is our second time using Stemler and we are always pleased.

I have had plumbing maintenance insurance through American Water Resources for many years. Recently I had an issue with leaking water valves which actually had worried me for some time so for the first time I contacted American Water who in turn was quite attentive in their follow-up and eqaully so thorough in their follow through. They subsequently dispatched Stemler Plumbing in Jeffersonville, Indiana who was equally as attentive and proved to be a more than outstanding choice in Excellence! This was all a first for me. In fact, on the day of my scheduled service Owner Richard Stemler called me himself early that morning extremely customer friendly informing me that we are on our way. I was so fortunate in that he sent his 5 Star Plumbing Technician in Jay Hook. This was especially a bonus in that again the plumbing issue I had was concerning and had worried me. Nonetheless, my experience with Jay Hook and Stemler Plumbing was nothing short of Incredible. Go American Water Resources as well! This experince was Service as it was meant to be which Stemler should consider this being their business positioning theme going forward as it is obviously already their business model today. On behalf of Stemler Plumbing, Jay Hook and Richard Stemler are professional, extremely conscientious, detailed, customer friendly, neat and all in all a step beyond thorough! Theresa and Irvin in the Office at the controls do a great job as well. This was the first time I have ever had Stemler to my home and I can tell you without a doubt that if and/or when I have a plumbing issue going forward and with or without insurance coverage my first call will be to Stemler Plumbing! Quality & Service...Absolutely incredible on all fronts. Finally, when you talk with Owner Richard Stemler and when you are genuinely concerned about what you think may be a challenging issue...ask him to send Jay Hook to the rescue! Jay is as Good as it Gets!

Our sinks (with garbage disposal) weren't draining properly and water was backing up from one side of the sink to the other with food and other muck coming up. Our dishwasher was also holding water if running while trying to drain sink. Stemler said they'd be here Monday afternoon. At 11:50 they called and asked if it was ok to send a service guy out and I said sure when would they be here and he said about 15 min. At 12:16 the gentleman arrived. He was very friendly (even though my dog wouldn't leave him alone) and he even showed me a couple tricks on how to prevent this from happening in the future so I wouldn't have to spend money. He tried his trick a couple times and it didn't work so he got his snake. He snaked the pipe and cut down one of the pipes underneath that he said was a little too long. Once finished he put everything back the way it was and there was no mess at all. The sinks were fixed by 12:47 and he left by 12:52 after writing me up a bill and charging me. The only reason I didn't give 5 stars is because I feel that $95 for labor and other charges totaling to $130 for half an hour of work is kind of crazy. That being said, if I have problems in the future I'll definitely call Stemler.

Called over 3 hours ago with a water heater issue and left a voice mail on their 24 hour service.  No call back from them.  Definitely doesn't provide emergency service if they don't call back.