Best Gas Furnace Installation in Los Angeles CA

Pros: The experience taught me a lot about how to deal with contractors

Cons: Left a gas pipe wide open and leaking gas for five days (potentially deadly gas leak), Sent a different plumber every day (so he can use unlicensed plumbers), Sociopathic and manipulative conversations with the owner

We hired Ford's plumbing to work on the gas line to our water heater and have never had a worse customer experience. The company sent their most personable, qualified plumber to quote the job and get us to sign a contract, and then proceeded to send a different incompetent worker each day, using the California loophole which allows the use of unlicensed plumbers on jobs $500 or less. After intense contract disputes with the sociopathic manipulative owner, the job was finally completed. Five days later, after smelling gas in the house, we called the gas company who found that the gas line had been left wide open and leaking gas for 5 days straight. If we hadn't properly aired the house out, this mistake could have proved fatal.

If we had received proper customer service I would be writing a very different review, but when terrible work is paired with terrible customer service I feel the need to warn others.

UPDATE: Now the sump pump container is filing with sewage. The fun continues

Cesar helped us with our garbage disposal which was running but not grinding. He identified the issue quickly and we did not need to replace the unit. His pricing was reasonable and he was very professional and respectful.  We have used Adeedo in the past and have had a good experience each time.

We got an estimate for a big job from another plumber, so we called Nexgen for a second opinion. Kevin from Nexgen was way more thorough, way more detailed in his explanation, way less saleman-y, gave us multiple options, and came in less than the original bid. He answered all our questions and walked us through every step. Calep and his crew that handled the bulk of the work were respectful of our house and finished everything on-time. Plumbing problems are no fun, but I feel way more confident that they'll be taken care of correctly and fairly with Nexgen!

Patrick from Anaheim was on-site during the scheduled window, and promptly tackled our gas heater issue.  Extraordinary service -- friendly, took time to answer all questions, never rushed us or the work.  Incredible service, completely satisfied!  Thank you!

Just wanted to give Luigi a shout for his honesty. Our AC broke on a Sunday and he came over within a few hours. It turns out our breaker switch had just flipped (um, why didn't we check that? LOL) Instead of pretending to do work and charging us (because clearly we never would have known the difference), he was honest and just charged us the $79 house call fee.

Thank you Stephen's plumbing for your quick and professional service. Luis did a fantastic job unclogging our shower and making sure that everything was working properly. He wore booties inside the house and made sure to clean up the space afterwards. He was very knowledge and professional. Customer service was excellent as well, making sure that an appointment will be made for the client.

I'm not sure who actually hires this company for any work.  I guess if you have all kinds of money to waste?  Also, I'm confused, when did HVAC techs have to take a Hippocrates oath for HVAC systems?  I appreciate their concern about future issues with my system but all that I needed was a new start run capacitor.  Are they HVAC repair/service providers or just salespeople?  But I knew they were a no go when they wanted to charge almost $2k to replace 4 parts when all I needed was one but then the one part was going to be almost $600 installed.  I could do it myself but it would take longer to wait for the part to ship than have a repair done by a tech when I know they should have the parts handy.

But based on how much they wanted to fix my old 20 year old system, I thought I might as well get a bid for a new system because why wouldn't I rather put the $2k on something new?  Imagine my sticker shock at almost $20k and the tech trying to lessen the blow about a $3k rebate LOL

So ya, if you want to brag about how much your HVAC system cost, you can't go wrong here.  They will surely charge you a hefty sum.  You don't have to believe me, have them come out and bid on your new system.  I'd love to be proven wrong, but I just got a current bid on a Lennox system at half the price.

But at the end of the day, even though I had to pay $88 to be gaslit.  My experience isn't enough to give them Zero stars (not that you could), they actually deserve the single star because they did come out the day after I called.