Best Thermostat Repair in Baltimore MD

I was charged $120 for a service call. Hamilton Plumbing Company was unable to produce proof of insurance during the hours of 9-5. This was a steep price considering that no work was done and they could not provide proper documentation for basic building work requirements. They were also not willing to negotiate the price. $$$

Let me put it this way. It's 8 PM last night with 50 degree weather and it's raining that kind of miserable pissing rain that soaks you down slowly but completely. The last thing I'd want to do is stand out in the road snaking a clogged sewer line that's spitting the vilest smelling black water I've ever encountered in my life in my face and blowing specks of human shit all over my head and shirt. This, however, is what Brian Emmel and his brother Matt from T&D Plumbing do for a living. They not only do it, but they do it graciously-- with the kind of professionalism and knowledge that makes you feel totally confident that you have just contracted honest and experienced techs who really know what they're doing. First, they come in and look over the situation like detectives on a murder scene, letting you know exactly what is the cause of the problem, and how they propose to do to correct it. Then they get to work with the best attitude I've ever seen from anyone that's about to dig elbows-deep into what we've all flushed down toilets and let flow freely down our sink and shower drains for years. They let you know the entire time what's going on and how it's progressing. Frankly, it's kind of like if Superman drove a white van and wore boots and Dickies uniforms instead of flying and wearing a mask and cape. I just felt all safe and like everything was gonna be fine standing there feeling admittedly slightly less masculine as these alpha-males dove in head first and solved my problems for me. This isn't the first time I have used T&D Plumbing, and they are my go-to service for all things water related. Their number hangs on the wall in my office and also on my refrigerator door. Their prices have always been extremely fair. These guys are polite, knowledgeable, and get the job done well. What else could you ask for? Don't even call anyone else-- I am not joking when I say that there is no reason to. I remain a very satisfied customer and am truly impressed by them over and over again.

RE Robertson was quick to meet our needs during an emergency water leak at the house. Following the call, RE Roberston plumbers were dispatched right away, their employees were pleasant from call to service. RE Robertson will be getting the call again in future when we have plumbing needs!

While my initial experience with this company was unsatisfactory, they did a good job resolving the issues and work quickly and professionally to provide high quality service. We are very happy with the product, the installation, and our overall experience with this company and would recommend them in the future.

I had an excellent experience. Jay Athas came to service our home on behalf of Carroll County Bureau of Utilities. Jay was very prompt, knowledgeable, friendly, courteous, conscientious and kept a very clean job site. I would recommend First Class Mechanical and would request Jay!!!

I had a kitchen sink that was backed up. A friend referred me to Abend. Called them and they promptly sent someone the same day. Dustin cleared my drain and had me back in business. The drain backed up again a few weeks later (my fault. Didn't know how much of a problem egg shells could cause). Called again. Same day service with Dustin clearing my drain, found the cause, educated me on how to keep my drain clear and gave me a return customer discount. Absolutely the BEST local Plumbing company around! Small but you can't beat the heart this company and the owners have!

I had the same issue one of the previous commenters - James A. - had with Frank.

I used Saffer for a couple years and was generally happy. I had one issue pop up once - a plumber suggesting work I knew I didn't need - but it wasn't big enough to drop them as the plumber I called.

More recently, however, I had a problem arise following one of their jobs. I called to get a second appointment and was told the follow up work wasn't their responsibility. When I asked what would happen if it was determined that their work is what caused the second problem, I was transferred to Frank.

He immediately became defensive, told me I waited too long to report the problem, and generally lacked any professionalism. I calmly explained to Frank that his tone and manners were unnecessary, that I appreciated the work his company had done for me in the past, but he seemed more intent on winning the conversation.

I guess he won, but Saffer loses. I won't use them anymore and I won't recommend them anymore. It's a shame that they employ this guy at an otherwise good company.

We had an issue with our water heater and oil burner, and had no hot water.  Larry came out on a Sunday, and spent a good amount of time diagnosing the issue.  He was professional, courteous, and knowledgeable.  Ultimately, the issue was more of a furnace issue, and not the water heater.  He charged us a nominal fee, and followed up today to make sure we got the issue resolved.  That is customer service!  We will definitely be using Coldwright for all of our plumbing needs.

I was very impressed with Bill Turgeon when he arrived at my residence on Thursday, February 9, 2023 to do a yearly inspection on my furnace.  He indicated that I needed an air scrubber replacement bulb, and left my residence to go and pick up the replacement.  When he returned he noticed the light did not come on and let me know that a replacement had to be ordered.  When he returned today, the replacement worked perfectly.  Thank you so much for sending a very confident technician.

Sharon Greene
Reston, VA