Best Septic Tank Installation in Baltimore MD

Allen was a breath of fresh air. He came and was honest and knowledgeable.  He did not try to charge us for things we did not need.  He did not try to overcharge us for the work that he did.  He was thorough and let us know what to look out for in the future if it begins to happen again.  He also let us know ways to avoid the problem happening again.  I highly recommend his services and we will be contacting him to complete next steps.

Omar came out on a Friday night due to our hot water heater spewing water.  He found the problem, fixed it, and was nice to boot!  Thanks, Omar!

Joshua was very nice. He tried to located the leak. Had great patience with me as I have no idea how pipes work. He drew the picture for me to be able to get the picture. Very courtesy and friendly guy!

Prompt, reliable, friendly expert service every time we have a need for our HVAC. These guys are the best!!

This company is very professional and got the job done quickly & efficiently. They are not inside plumbers. They work on leaky pipes under the ground.  I highly recommend Service Force if you have a problem outside your house.

Let me give a little backstory first.

I woke up Saturday to my sump pump outlet draining out like a tsunami. I did some initial troubleshooting to isolate the root cause of the issue before making calls around to local plumbers. All four of the local plumbers that came out to look at the issue provided work estimates for service line repair and replacements priced north of the $4k mark. With my home being a new construction built only two years ago I had a funny feeling that there was something else going on that did not require digging and infrastructure overhaul so I decided to take one last look around for reputable local plumbers.

I came across Prime Plumbing which had multiple five-star customer reviews on Google. We set up an on-site evaluation today 4/11/22 in hopes that someone would arrive earlier than the offered 11 AM to 2 PM time window.

45 minutes later we meet Nathan from Prime Plumbing who had arrived earlier than expected at no dispatch fee!

I gave Nathan the details of what was going on and he said this sounds like a familiar situation that he could resolve within 15 minutes without ground digging, slab breaking or overhaul.

15 minutes later we were back up and running with hot water!!!

He turned the outside water service valve back on and pointed out how the water service line meter reading did not change at all after the water service was restored. This verified that there was no leak in between the outside service line to the main water valve inside my home. At that point we went back out to monitor the reading on the service line valve. Still no change in the reading, still no leaks.

Nathan gave the go ahead to turn on the main water valve in the house. The service line meter reading slowly incremented as he expected.

We were able to verify water was restored inside the home and we also have our hot water back.

All this went down within 15 minutes as he promised.

That's simply incredible.

Nathan's strong basic troubleshooting foundation and plumbing expertise saved me an unnecessary $7,500 service line replacement, an unnecessary week's stay at a hotel, broken concrete, an uprooted ground and all the frustration that comes with that process.

He was able to root cause analyze and resolve an issue 4 other plumbing contractors overlooked and under analyzed.

To show our gratitude we ended up giving him a bottle of Belaire Rosè champagne as a thank you token.

Prime Plumbing is MY plumbing choice moving forward.

Thanks $1M Nathan.

What a great way to start a Monday.

Overpriced with very poor communication on site and via phone. Definitely NOT a professional or customer service oriented company.  No estimate was given during the job, the tech tried the same patch job I did that doesn't work and wanted triple the cost to replace the pipe and take out part of our basement ceiling. We talked to a manager for a partial refund as the outdoor spigot still leaks and the manager NEVER put in for the refund. Now, a week later, I have to ask again for the partial refund.  Catons Plumbing is NOT a company we will ever recommend.

Jim the President from Scardina called me today morning and when I explained the whole situation to him and later emailed  him both the inspection reports from April and June this year , he admitted that the drainage problem in my ac unit was caused due to his company not doing proper preventative maintenance and check up and has claimed responsibility for negligence of his company  and also agreed to pay for the damages to the unit below caused by the drainage pipe being clogged and water leaking below.

He was very professional and apologized and also sent me an email claiming responsibility and agreeing to pay for the damages to the unit below me.I am happy at least they admitted their fault and agreed to pay for the damages as per their labor warranty for 1 years and 90 days warranty they gave on drain and sewages.

I have forwarded his email to my property management and insurance company and it is resolved.My property management company is going to send all the bills for the mitigation work and repairs of the unit below me to Scardina and their insurance company is going to pay for the repairs

Thanks
Firdosh

$150 to tighten a pipe with his hands and then justify it that they charge $300 per hour yet on the phone I was told they charge by the job. A ROTO-ROOTER affiliated company lol I should have known better smh

Scheduled to come out. Moved the appointment up two hours. Called back and said that I would have to find another plumber because they were not interested in servicing me. Quite disheartening.

We had a Sunday morning water heater leak and called several companies with few return calls. Apple called within minutes, and a technician came about an hour later. After diagnosing the problem, he immediately went to the shop for the part and came right back to install it. The price for the entire ordeal was less than BGE Home's quote just to come to the house!  Ray was prompt, polite, efficient, and skilled. We asked for several cards so we could share with friends. We will definitely call Apple the next time we have a plumbing need!

My worst $9,000.00 mistake. They never pulled a permit and left 3 foot of bad pipe that would have caused me issues latter on. Had to hire another contractor to fix everything. The owner sent an insulting apology letter that they copied and past from another website. Never finished the job. It was obviously to big for them to handle. Countless other issues too many to list. They will not do another  job in this neighborhood. God will get justice in the end.

This review isn't for Abbott Brothers' plumbing services, because I wasn't able to actually get a plumber to my house. I made an online appointment for Friday and immediately got a confirmation that someone would come look at a possible sewer gas leak from 12-2 PM. I waited until 3 PM before calling the company because no one arrived or contacted me. The office didn't provide me with a reason as to why no one showed up or why I wasn't contacted. Instead, they said someone would be in contact with me shortly. I received a text a few hours later asking if Sunday between 9-11 AM worked. I agreed. Unfortunately, 11 AM passed and the same thing happened -- no one showed up or called. Not sure what happened, but 2 no show/no calls is highly unprofessional. If you know you're not coming, have the decency to call so people can make other plans or use another business. Obviously, after two chances, I won't be using Abbott Brothers again.

Never again..a simple garbage disposal jam turned into an overpriced nightmare. We have used Watsons for several years. They are usually timely and efficient. Justin has been our service technician and does good work. However, when the jam was not repairable by Justin, he suggested a new unit he had in the truck.
OK, how much? $525 installed for an ISE 1/2HP Badger 5. (FYI: on Amazon, this unit costs $100. Also, no parts/labor estimate was given. I felt this was excessive and was being taken advantage of. He took about 45 minutes to install the unit. I figured I paid about $200 for the unit and $325 in labor.
Ridiculous! I called Norman Watson/owner to discuss. He never returned my call. Way to go, Norman.