Best Electric Furnace Repair in Baltimore MD

I do not understand how these people are still in business?? Called them up for a simple repair, whoever picked up the phone took almost 10 minutes to take all my information asking 1000 questions, just to let me know someone was going to call for scheduling. Never called or showed up, not a courtesy call or anything. I wish I could put 0 stars. Good luck

Let me put it this way. It's 8 PM last night with 50 degree weather and it's raining that kind of miserable pissing rain that soaks you down slowly but completely. The last thing I'd want to do is stand out in the road snaking a clogged sewer line that's spitting the vilest smelling black water I've ever encountered in my life in my face and blowing specks of human shit all over my head and shirt. This, however, is what Brian Emmel and his brother Matt from T&D Plumbing do for a living. They not only do it, but they do it graciously-- with the kind of professionalism and knowledge that makes you feel totally confident that you have just contracted honest and experienced techs who really know what they're doing. First, they come in and look over the situation like detectives on a murder scene, letting you know exactly what is the cause of the problem, and how they propose to do to correct it. Then they get to work with the best attitude I've ever seen from anyone that's about to dig elbows-deep into what we've all flushed down toilets and let flow freely down our sink and shower drains for years. They let you know the entire time what's going on and how it's progressing. Frankly, it's kind of like if Superman drove a white van and wore boots and Dickies uniforms instead of flying and wearing a mask and cape. I just felt all safe and like everything was gonna be fine standing there feeling admittedly slightly less masculine as these alpha-males dove in head first and solved my problems for me. This isn't the first time I have used T&D Plumbing, and they are my go-to service for all things water related. Their number hangs on the wall in my office and also on my refrigerator door. Their prices have always been extremely fair. These guys are polite, knowledgeable, and get the job done well. What else could you ask for? Don't even call anyone else-- I am not joking when I say that there is no reason to. I remain a very satisfied customer and am truly impressed by them over and over again.

I've been a Robertson customer since the '70s.  In July, I had hot water problems and sought help.  Experienced tech arrived OK, but did not diagnose issue.  Furnace folks did.  Anyway,  I directed they install a mixing valve for safety.  $100 part.  Bill was $505.60 for his time and materials.  Just back from Seattle and even there, this is a rip.  Yes, I got $100 reduction after complaint.

Dave Banner
West River, MD

The work was done but it think it was priced to way too high and I was also charged a fee of 25.00 for gas.

Our well pump lost pressure this morning and to their credit, First Class Mechanical was able to come out on the same day and fix the problem. However, for less than an hour's work and no parts replaced (all they did was splice a broken wire), we were charged over $600. When I found out what my husband paid them, I felt sick. This is an outrageous price. It was a Saturday morning, not Christmas Day. The labor rate shouldn't be this high. I will make sure to avoid this company in the future.

My worst $9,000.00 mistake. They never pulled a permit and left 3 foot of bad pipe that would have caused me issues latter on. Had to hire another contractor to fix everything. The owner sent an insulting apology letter that they copied and past from another website. Never finished the job. It was obviously to big for them to handle. Countless other issues too many to list. They will not do another  job in this neighborhood. God will get justice in the end.

Time will tell if they fixed the leak (it's been going on for months now, off and on but never when I could have someone else see it--argh!), but so far so good and they're awesome to deal with.  Really good about being on time and doing the job at a reasonable (for a plumber) price.  I loved the clean-up job, too!  It looks better than before they came!

We had an issue with our water heater and oil burner, and had no hot water.  Larry came out on a Sunday, and spent a good amount of time diagnosing the issue.  He was professional, courteous, and knowledgeable.  Ultimately, the issue was more of a furnace issue, and not the water heater.  He charged us a nominal fee, and followed up today to make sure we got the issue resolved.  That is customer service!  We will definitely be using Coldwright for all of our plumbing needs.

ZERO ZERO STARS.    Do not use this company.  Plumber arrived to unclog a drain in my basement sink next to my washing machine.  He stood there and looked at it and said it would cost $500.00 which we could not afford. He did not even try to un clog anything.  He proceeded to try and get the job by giving discounts. All said and done he did nothing !!!!!! And charged 79.00.  Total Rip off. Not to mention this man spoke very broken English and was very hard to understand.
If you need a plumber please shop around, this company is just out to take advantage of people