Best in Kansas City MO
I'm an extremely happy customer. I have used Hudson Plumbing several times now and will continue to do business with this excellent, prompt and very affordable professional. I don't remember how I found this company but I'm so glad I did. This business goes above and beyond expectations every time. I highly recommend you try this company. You will never search for a plumber again because you will have found your guy! I'm not using anybody but Hudson, I couldn't be happier.
3924 S Milton Dr, Independence, MO 64055
A previous plumber that I had contracted bailed on providing me service since he lived an hour away from my unit. Fortunately, I was able to find Kevin Ginnings Plumbing and he was very accommodating in tasking his technician, Dale, to fix some plumbing issues prior to the sale of my unit. I described the issues to Dale and he was able to give me a free quote over the phone. I decided to go with his services and he was able to take care of the plumbing issues right away. Needless to say, Dale was able to get me out of a jam.
Although the service and professionalism from Dale are 5 stars, I feel that the payment process is flawed. At the time of writing Kevin Ginnings offerred a voucher yelp special of $69 for $150 Deal which is what led me to using their services in the first place. The deal doesn't specify that I need to purchase the promotional prior to the work being done. It does say your voucher is redeemable for the amount you paid. Since I hadn't paid for my invoice, I thought that I can use the voucher even though the work was already conducted. However, Kevin Ginnings informed me that I can't purchase the voucher after the work was performed. First off, this is very disappointing because I was interested because of the yelp deal you advertised. But more importantly, by not honoring your own deal, it shows that this false advertisement.
For example, if you go to a restaurant, grocery store, etc. and have a coupon you don't need to inform the establishment that you have a coupon prior to them serving you food or acquiring shopping items into your cart. All you need to do is present the coupon prior to payment and they take the difference off of the final bill. Kevin, if you are not going to honor your deals then you shouldn't falsely advertise.
Kudos to Dale for being a great technician, but bad business decision on Kevin's part. Trust from your customers is your biggest ally in business. You're not helping yourself in this department.
Although the service and professionalism from Dale are 5 stars, I feel that the payment process is flawed. At the time of writing Kevin Ginnings offerred a voucher yelp special of $69 for $150 Deal which is what led me to using their services in the first place. The deal doesn't specify that I need to purchase the promotional prior to the work being done. It does say your voucher is redeemable for the amount you paid. Since I hadn't paid for my invoice, I thought that I can use the voucher even though the work was already conducted. However, Kevin Ginnings informed me that I can't purchase the voucher after the work was performed. First off, this is very disappointing because I was interested because of the yelp deal you advertised. But more importantly, by not honoring your own deal, it shows that this false advertisement.
For example, if you go to a restaurant, grocery store, etc. and have a coupon you don't need to inform the establishment that you have a coupon prior to them serving you food or acquiring shopping items into your cart. All you need to do is present the coupon prior to payment and they take the difference off of the final bill. Kevin, if you are not going to honor your deals then you shouldn't falsely advertise.
Kudos to Dale for being a great technician, but bad business decision on Kevin's part. Trust from your customers is your biggest ally in business. You're not helping yourself in this department.
903 Locust St, Harrisonville, MO 64701
You can not overestimate the value of getting a good recommendation for a repairman. This was the best one I have ever had. Solid honest work at a fair price. Fast and friendly. Hey has helped me out with AC Furnace an Water heaters at the worst of times all within same day or next. Never felt taken advantage of. I recommend Hey mechanical to everyone.
Kansas City, KS 66110
Our under counter lights had malfunction in transformer, our front yard light needed straightening, and new concrete steps needed a handrail installed. They completed these tasks timely and for the quoted price. We are pleased!
Riverside, MO 64150
Great guys who do great work. Had a leak where the water line can into the house. They identified that the builders plumber used a black iron fitting which was rusting away. They fixed it quick and it looks like great work.
Kansas City, MO
Steve is the best! He and his son have been our go to guys. He bailed us out one Christmas Eve in below zero weather with a burst pipe. Don't get gauged and misled by that guy whose first name starts with R.
8225 W 91st Ter, Overland Park, KS 66212
We moved into a new to us home and had the main line back up, which seems to be fairly common in houses that sit for sometime before someone lives in them. They came out the same day I called. The guy snaked the line several times and explained what he was doing. He also repaired a small leak in a pipe I found. The price was VERY reasonable for what he did and the time he put in. I will 100% use them in the future if something comes up. Highly recommended.
They even mailed me a thank you letter! Now that is proper customer service!
They even mailed me a thank you letter! Now that is proper customer service!
1731 Howell St, North Kansas City, MO 64116
Referred to Andy's by a neighbor of mine who had been thrilled with their service. I received a call back within 5 minutes of my inquiry, and someone was available to come out the next day. I was made aware of the trip charge, and was also informed that if any additional diagnostic work would need to be done, they would give me an estimate before that happened. The diagnostic fee was applied to any work that would be done, which we greatly appreciate! Chad was extremely knowledgeable, considerate, and did a tremendous job explaining everything to us. Chad has several decades of experience, and it clearly showed while he was here. We highly recommend Andy's Pipe Dream. Will definitely use them again if the need arises.
19959 W 162nd St, Olathe, KS 66062
Always have great service with this group! Fixed a difficult problem in an efficient and cost effective manner. Really appreciate them!
12107 Johnson Dr, Shawnee, KS 66216
This review is for the administration of this company. We were having backup issues at our home, technicians came out, snaked the line and still had a blockage. The camera guy came out and told us that we would have to dig up and replace the main line running out into the yard because it had either collapsed or been taken over by tree roots. The quote was for $10k. I find out from my neighbor that there had already been main line work done prior to us buying the home 5 years ago. I called up RR and asked if I could get the information of the work that had previously been done. They told me they couldn't give that information because it was a violation of privacy! This is MY house I need information on, not the previous owner or the amount they paid for anything. I own a construction company and if a homeowner inquired about any work we did I would ABSOLUTELY tell them!! This just makes me think they want me to pay more money for something that's already been done. I asked the manager if they would ever tell me if the work had been done or if they would just have me pay twice and she said oh no we would be honest. Yea right!! That's what I was asking for!!!! I am astounded that this company's policy states that information of any work they previously did on a home cannot be shared with the new home owners! Outrageous!
1209 NW Northridge Dr, Blue Springs, MO 64015
They did not complete work for an 86 y/o woman, leaving her front yard looking bad. It has been a year and after many calls they tell her they do not have to do the work. I had an issue with them several years back but I had hoped they had changed the way they deal with customers. It is despicable that they would leave this elderly woman like this, she does not have the funds to hire someone else to clean up their mess.
Mo, Kansas City, MO 64101
My initial call went in on October 5, 2015. I finally got a quote for my issues on September 1, 2016. On multiple occasions, Mel dropped the ball (his words, on three separate occasions) with communication and following through on appointment dates. I gave him the benefit of the doubt many, many times, hoping I could help a neighbor out with his local business. He offered unreasonable prices for both parts and labor, weaseling out of a Groupon tune-up voucher by falsely claiming my toilet shut-off valve was not in good condition. He made no effort to redeem himself or his business beyond a half-hearted apology in a text message. Despite all the struggles, I am not angry with him because he seems like he is probably a nice man; he is just not a reliable professional. I am disappointed in the quality of his professionalism, pricing, responsiveness, and punctuality.
Kansas City, MO 64132
Horrible!! Would not recommend!! Wish I could give zero stars.They were sent out from our home warranty. The actual problem would have taken only a few minutes to diagnose, a simple leak under the sink, but the tech was here for awhile going around the house to try and sell us all he could! He said we needed a pressure regulator on our main water line, water softener, and wanted us to fix all of the plumbing instead of the small portion that needed to be replaced, the only thing we asked for! They came out on a Monday and we were suppose to get a call within 48 hrs. Two and a half days later I called, only to be placed on hold serval times spanning a total of 15 minutes only to be told they would call me back. The next morning I called again. Again being told they would call back. A few hours later now of Thursday I've called again since no one has returned my call and they tell me they haven't even submitted to my home warranty, which is what the tech said he was doing while sitting in his car. So we are now at the end of the week and I still have a leaking pipe and I'm out 225$.
6222 Merriam Dr, Merriam, KS 66203