Quality Plumbing

These guys were great. Out the same afternoon and charged me on third of what roto rooter did three weeks earlier for the same amount of time.

The work was done well. Just be aware that they bill you for travel time and round up the time they are there to the closest half hour. I had an extra hour added to my bill.

Schedule an appointment with quality plumbing for Friday once I got off hold for five minutes a gentleman said he would call me Friday and let me know before they came out never received a phone call I would not recommend this company to anybody

Had a sewer smell coming out of one of our extra bedrooms. Contacted Pete Gray and they had a guy out within the hour. The plumber that came over was very professional and knowledgeable and found out that it was nothing more then water that had become stagnant in the trap in our shower from not being used in months. We were given some suggestions and told simple steps we could do to correct the issue. Anyone thinking of using this company should feel 100% confident that they are going to be getting the best, honest, professional service and that they will not have someone trying to sell them on services that are not needed. Thanks again Quality Plumbing!

Love these guys! Highly recommend. They fixed my problem and worked hard. I had a faucet issue in kitchen and he understood problem and fixed!

First, let me begin by stating that I live in an older home with lead pipes.  When the plumber came out he stated that snaking the drain would only be a temporary solution a mere band-aid for my aging pipes.  He also told me that they charge by the hour not by the job.  I understood these things going into the job, but should have been more aware of them.  

I called Quality Plumbing based on positive reviews.  They were able to get me in the next day.  I called for two repairs 1) a clogged bathroom sink 2) leaking faucets.  After taking a look at the job the repair man needed some additional tools.  He stated that he would only charge 1 hour of time to collect these supplies.  I understand that all faucets are different and this might take some additional supplies as well as a special tool to account for the small lead pipes in my house.  He said that he was pretty sure with this tool he would be able to get through the sink drain.

Prior to going to get the parts the plumber told us that he would like to try plunging the sink first.  I mentioned that we tried this as well as disassembling the sink to find the source of the problem.  As a female, I want to make sure that my hair is not the problem.  However, the plumber assured me that often this is a quick fix and would save us a lot of money if this was the problem.  I appreciated the consideration for my budget.  This is where the consideration of my budget ended.

After about a half-hour of plunging at $98/hour + $30 service fee and a huge mess in the bathroom, he decided to snake the drain.  After this was unsuccessful from drain he tried from the basement then the sink.  He was persistent.  When water was sloshing everywhere he asked for towels to sop it up and a bucket to catch the water.  

After 2.5 hours of attempting to fix the problem with no luck I decided that it was just best to call it a day.  I was hoping that the drain would at least be slow and the faucet not leaking. Neither of these things were true.  The drain was completely backed up, the faucet still leaked, and when he put the pipes back together those continued to leak as well.  My bathroom and basement were covered in debris from the job and I paid $275 to be worse off than when I called.

I understand that the problem could not be fixed, but I do expect that  a plumber can fix a leaking faucet and put a sink drain back together without leaking and also that they leave the job as they found it.

I have used Quality Plumbing for both commercial use and in my own home. Their service is outstanding. I know when they are on the job, it will be taken care of quickly and professionaly. I would never consider using anyone else.

I requested quotes from 5 plumbing companies and they were all about the same.  Quality Plumbing replaced my outdoor frostless faucet within 1 day of my request, on time and on budget.  Dan, the owner, responded to my quote request within 10 minutes and  the plumber, Ken, did an excellent job and has a great customer service attitude.  It doesn't get any better than that!

I can't say enough about this company! Dan answered my call in the middle of the night during a unprecedented temp drop -14  when my new homes pipes froze. They did an excellent job in trying to help me until one of there plumbers could get out and fix the problem. You can tell they really care about there customers. A HUGE Thank you!

They were courteous making the appointment.  They didn't tell us that the first hour starts being charged from whenever/wherever the driver gets the call.  So if it takes him a half hour to get there, then that counts as part of your first hour, which is the most expensive hour.

Other than that, I was really pleased with the plumber's knowledge & skill.  He got our drain clog out from the basement pipe (said he'd never seen one that bad) and the pipes under the kitchen sink put back together in a timely manner. He was professional and I would definitely call this company again.

We moved into a new to us home and had the main line back up, which seems to be fairly common in houses that sit for sometime before someone lives in them. They came out the same day I called. The guy snaked the line several times and explained what he was doing. He also repaired a small leak in a pipe I found. The price was VERY reasonable for what he did and the time he put in. I will 100% use them in the future if something comes up. Highly recommended.

They even mailed me a thank you letter! Now that is proper customer service!

We were charged $110/hour for the plumber to drive to our location from his previous job. He was nice and friendly and did a good job, but we ended up being charged for 2.5 hours of labor at $110/hour (which was actually 45 minutes of working) to get a faucet changed out. There is also a $30 service fee on top of the hourly rate. A $125 faucet ended up costing us $430.00.

Great trustworthy and reliable company!  Pete and Danny have been so helpful with plumbing issues in our home. They are always so quick to respond and very professional.  Each time they've visited our home they've been friendly and patient and have managed to keep costs low.  I really appreciate how they explain the issue and solution they'll use to resolve it.  I would highly recommend Quality Plumbing for all plumbing needs in your home!

I called this morning to get a quote. Within an hour I had my quote and general time frame for when service would be out. Dillon came out and went straight to work. He was very efficient and helpful, while also explaining to me what he was doing and how to better avoid issue in the future. The company was very responsive. The plumber was very helpful. I will definitely be using Quality again.

Excellent experience with Quality Plumbing. Definitely willing to help and very knowledgeable on the problems. Nothing to complain about!

I had a drain problem fixed within 3 hours of calling.  They were fast, professional, and priced competitively.

Quality Plumbing has done several repairs for us on two different houses. They always do great work! The plumbers are very knowledgeable, friendly, and respectful. I have never felt over charged. Highly recommend this company!

Drain overflowed while washing clothes Thursday morning. Tried to clear it ourselves, no luck. Friday morning called Quality. We were told they were all booked up, but could come out Friday evening on overtime. Got a call back around 6 Friday that a big emergency came up and we'd have to move to Saturday morning. As the day progressed they continued to call and let us know what time they would be here. Very very pleased with the great communication. JP was our plumber and we were so happy with his courteous, professional and friendly manner. He initially thought we might have a broken cast iron drain pipe, as the snake brought up some mud. After a thorough snaking it brought back tree roots as the culprit. Drain was flushed out and is running clear now. Quality Plumbing is going to be our plumber from now on. Great work JP and many kudos to everyone for their friendly and professional communication!

Came home to a clogged kitchen sink.  I tried to snake the drain, but wasn't able to clear it.  Because it was the kitchen sink it meant the dishwasher would also be out of commission.  We have a 7 month old who bottle feeds so a working dish washer is a must.  On the recommendation of a friend I called QP and they had somebody over within a couple hours to look at the problem.  The plumber they sent was professional, patient, and was a clear stickler for doing things the right way.  He was able to clear the clog, and then went a step further and sent a camera down the pipe to make sure there were no other potential issues further down since he was already in there.  Highly recommend QP, they were quick to respond and offered quality work at quality prices.  We'll definitely be using them for any of our future plumbing needs.