Best Septic Tank Repair in Austin TX

I'll be a returning customer!
Curtis came out just after a Christmas freeze (when everyone else couldn't fit us in) for a number of plumbing issues - clogged line, leak under the sink, low water pressure. He fixed them all -efficiently and professionally.
Great experience. Best plumber we've had.

I had an emergency and Jim was responsive and fair. I had to choose the earliest available plumber and so did not get to use his services but I would not hesitate to call him again in the future. Please contact him if you have plumbing needs, he will respond and give you fair pricing.

We had a problem with our hot water (we have tankless) in our home we just moved into called a cold water sandwich, the water in the shower would start cold (which is normal), then get hot (which is normal), then go ice cold again (NOT normal), then maybe in a while would get hot again.

We hired a DIFFERENT plumber (not Thunderbird Plumbing) to come by, and after poking around for 40 minutes that idiot said I don't see any issues.  It takes a while for hot water to travel through the house, you need a hot water recirculator to fix this, which will involve us tearing up drywall throughout your house and cost thousands of dollars - we'll send you a quote.  

Before spending those thousands of dollars, we found Thunderbird Plumbing on Yelp looking for at least a second opinion.  Their voice mail said they were too busy right now, but we got a call back right away and they agreed to swing by the VERY NEXT DAY to take a look.  Jeff walks into our house, listens to my description, goes to the tankless hot water heater AND IN 3 MINUTES says Yeah, that's not right at all, I'm reproducing the issue, and it is displaying an error code.  Let me call tech support for this particular unit and we'll work through it.  

I sometimes get chills up my spine when the person in front of me fills me with confidence and I realize this is the right guy, right here, right now.  

About two hours later, Jeff says ok, I fixed several thing and I think you're good, but call me if it isn't fixed, I guarantee this work.  Jeff then explains in great detail, The air intake/exhaust wasn't hooked up right, maybe the wind knocked it at some point, maybe it was never hooked up right, but I fixed that and the error code stopped. Also, you are supposed to replace the water filter into the unit every few years and it really didn't seem like it had ever been replaced and the unit is 7 years old - so I replaced that.  Also, I descaled/decalcified the water heater, it was pretty bad, I don't think anybody had ever done that either so I descaled it.  I also went around to all your showers and cleaned out the sediment from all the shower heads.  It's working great now.  Oh yeah, somebody had turned the hot water heater temperature up too high probably to try to fix this incorrectly, I turned it down to the recommended setting.  It's not great to have it cranked that high, bad for the unit.

And from that point onward we had no more issues, everything worked the way it is supposed to, it even gets hot first thing in the morning in half the time.  No thousands of dollars on a recirculator that would not have solved the problem anyway.  No drywall work.  One visit by the right guy.

I'm never calling anybody else ever again.  Jeff is the plumbing whisperer.  He's the right guy.  And he doesn't charge NEARLY enough, not even close.

Austin plumbing corrected the situation right away.  Owner has reached out and guide us to fix our issues.  Customer service is paramount here.  Thank you Austin plumbing for the help.

Kinda  an emergency, needed yard mowed quick.   Martinez Services call texted back in minutes on memorial day weekend.  He got over in a couple of hours on a saturday.  Due to appointment running late had to leave him money out.  He is very honest, did work.  Great job, stayed in contact, sent pictures.  Great guy, great lawn guy.  Top notch.  Hard worker.

On the positive side, they were very prompt and competent.  The negative is that they charged $185 for spending about 10 minutes reassembling a faucet. This is beyond ridiculous.

I had a leaky faucet right before the family was coming to stay with us on Thanksgiving. They responded to my yelp request quickly and came the next day. They explained the possible options over the phone and in person. Before completing the job, they told us how much the repair would cost, so no billing surprises! They were patient (I asked a lot of questions), nice, and honest! I'll definitely call them again for some other repairs we need around the house.

I don't review much, only when something is exceptional or so bad I want to warn others, the service from Bill Sanchez falls into the exceptional category. I had to call them for work on our septic line at my business, the service we received was great. Plumber was very helpful and honest. Later when I needed a plumber for my home I was sure to call them again and couldn't be happier with all the help I received.

We used Tanker for a shower remodel and then most recently to do a toilet reseat for us.  
They are extremely professional, and their work has been excellent.
I'm not sure about their pricing vs others because I didn't shop them before they just came to reseat the toilet.    I trust them so just had it done.  
The pricing seemed a little high, but without another bid I'm not sure.    
I will use them again when I need a plumber because they are trustworthy and professional.    I'm willing to pay for peace of mind, even if they may have been more expensive.

I am pleased with the prompt and effective service William provided for a clogged kitchen pipe/drain. This is the second time Johnny Rooter has assisted us with satisfactory results. From experience with other plumbers, I think Johnny Rooter has more powerful equipment which makes unclogging difficult obstructions a good fit for their crew.

I would like to commend GFP's Joel Robb for being a good, honest guy. I initially had one of his crew come out to fix two toilets. The workman was able to work on one and not the other, because he didn't have the parts. For no reason whatsoever, a week later, I used a different plumbing company to fix toilet #2. This team found that toilet #1 was not sufficiently fixed (some things still needed replacing) and was still leaking. I called Joel, explained the issue, sent my service receipts, and he send me a refund. I'm not sure he was even completely convinced of my problem, but he sent it because he cares about his company's reputation. I appreciate that. You don't see it very often these days.

Phenomenal service.  Communication leading up to our appointment was very friendly and timely.  Dave arrived on time to take a look at an issue we needed troubleshooting and also to replace an outdoor spigot.  He did a great job and did not rush anything.  I received a text less than a week later to make sure everything was working well.  An after service follow-up text?!  Who does that??  I replied with a different minor issue. Dave called me and over the next 15 minutes or so talked me through several possible fixes to try before scheduling another visit. Thanks to him I was able to take care of the minor issue myself.
I have never encountered a plumber with friendlier staff with such great service. We'll definitely call them for any future plumbing needs!

Honest and do good work. Knowledgeable  plumbers.  Worked with us on our remodel and also helped us last minute. Highly recommend.

Reliable, reasonably priced and solid workmanship. Has done multiple jobs from simple faucet install to complex repair (reconnected bath drain in the slab requiring jack hammering to make a difficult reconnect to fix the leak. Also replaced water heater and replaced copper pipe after a freeze. Highly recommende!

After the big Texas storm which broke our pipes and left us no water we were lucky enough to schedule an appointment for the next day, or so we thought. After a phone and two texts confirming the appointment no one showed. We texted asking for the status of the appointment and called leaving a message which both went unanswered. We were now behind everyone else trying to get someone to come out and fix the problem. By the time we were able to get another plumber to respond it was 10 days later. That delay along with no courtesy to let us know they were not coming really did a number on us.

This is the best plumbing company we have ever used, they are quick and responsive. I called them and they were at my front door ready to fix my plumbing problem in less than a hour.
 Pair Plumbing  & Septic not only provide great service they also provide great pricing and friendly staff. I have never had such a great experience with a plumbing company.. I will highly recommend this company to anyone that needs plumbing and septic work done. You guys are awesome, thanks again!!

I highly recommend Kelly Williams.  They are professional and prompt.  I've had them replace the guts of our class 5 flushing toilets, hook up my ice maker and water dispenser to the RO.  When I moved back into my home, they took care of the damage done by renters. I trust them and greatly appreciate their work.

Super impressed with our toilet flange replacement and toilet install. AB was professional friendly and on time. Would highly recommend!

When I set up my appointment I was informed there was a $79 fee to come out but they said they couldn't possibly provide even a rough quote to install a chandelier and outdoor fan. I was skeptical but figured their pricing would be reasonable. The technician arrived today and using and showing me their standard pricing book quoted me an outrageous $700! The rep on the phone could have easily used their standard pricing book to give me a minimum quote to expect but instead stole my money.

I've already scheduled another appointment with a different company who waves their fee to come out (only $49 not $79) for first time customers and was able to assure me they could do it for $300 - $350 HALF OR LESS THAN WHAT SALT LIGHT TRIED PRICE GOUGING ME FOR!!

I've filed a BBB complaint. Definitely stay away from this company if you don't want to get ripped off.

I typically avoid writing bad reviews. But I just have to throw this out there...If you have any sort of problem that requires immediate attention, or attention that you scheduled, find another provider. I took two days off work waiting for these people to show up. Figured we'd be safe going with a national chain, I was sorely mistaken. Back to Thumbtack we go!