Best in Jacksonville FL

I was in a Christmas frenzy because my septic tank was overflowing and pump not pumping. I called duck duck Ritter plumbing and septic services and they were amazing to me. Trying to explain my dilemma and not getting any results from a previous company in town here I did call duck duck in a emergency type thing and even expecting to wait through the holidays because today is Christmas Eve. My explaining of the situation was confusing to say the least and they took my info and Leah called me back. She was patient understanding and so kind and told me that she would help me get my septic up and running by Christmas. That no one should spend spend Christmas with their septic tank not working. So she said she would call me by 8:30 in the morning Christmas Eve and she did on Saturday, December 24th, and said I've got a guy coming and he'll put your pump in and if it needs pumped out I've got someone on call for that and it was amazing it was reliable, honest, service. Along with that,Very kind, and thoughtful and I didn't expect my emotions to get the best of me but it was overwhelmingly kind during a  stressful situation that I had no idea what to do.

Jerry was pleasant, polite, hard working, prompt, and very reasonably priced. He removed and installed a new garbage disposal and kitchen faucet. He cleaned up thoroughly and was delightful to speak with. I would highly recommend this company and will definitely use them in the future!

I very rarely give 5 stars. This is one time I wish I could give more. They arrived early, looked at everything and went straight to work. Fixed everything 10 times better than it ever was and best part is the price was unbelievably great. The best in town and the best I have seen with a contractor in a long time. I am use to working with contractors as I did accounting for a general contractor. I will use them again for sure.

I use Steeg for all our home plumbing needs due to repeated A+ service. This past week a water heater located on the 2nd floor sprung a leak and water was dripping down into the kitchen. I called the office and Jimmy Steeg talked me through shutting off the water supply; his team lead by Scooter replaced the appliance the next morning. We found that two other hot water heaters at the house were old, and I had those replaced the following week. Top quality work by the Steeg team. Thank you.

Very Quick response on a Saturday!!
The gentleman who came out was very informative and professional. Told me about my options and the cost for all. Even though I as  a homeowner decided not to use them at this time; they provided prompt professional service and I WOULD recommend them as plumbing professionals!

Dan has done several jobs for us, the latest being a dishwasher removal and new install.  We are beyond pleased. He is extremely fair in his prices,  does a great  job and he is very professional and courteous.  We're glad we found him and we highly recommend his company.

I ran into a wonderful employee of McKendree's, Shone,  this morning at a local hardware store.  He was so helpful! He helped me find a few pieces for my DIY project.  If they are this helpful with non-customers, I bet they are even better with their clients! The next time I need a professional, I will be calling McKendree's!

They get it right every time, hard working, to the point, friendly and prices are reasonable! They are my go to plumbing company!

If you need someone to service or inspect your irrigation back-flow system ALEX OLIVER is the best I would recommend.  On-time, friendly, professional, and very particular about his work.  He worked non-stop for us until after dark because of an unexpected previous leak.  Other techs may have gone on home but ALEX stayed with us and saw it through.  We are very thankful for his work today and hope others in the Jacksonville area will be able to read our review and request his services.

Not a company or name you can trust. People too. Kept uping the price as the job went along. Didn't keep the agreed appointment time and day. Lost two days at work.

Had them fix in my house and at my fiance's, Great service, great price, on time...both times.

My landlord had this company come out to find out why we lost power to a whole room and to out side lights.  First technician came out and after testing outlets and looking in attic (which I lent my tactical flashlight and they kept) he informed my daughter, not me that due to him having kids he was refusing to service the call.  There was some ferret feces near the outlet , the litter boxes hadn't been scooped yet.  So they rescheduled for another call next day no problem.  We insured next day there wasn't an issue, next day two techs come out different do same thing as ones day before check outlets, check panel box, and check attic.  Except they explain how adjuster needs to come out to give estimate due to fact more than likely wire has been chewed in attic.  Also tell us how prior tech is germaphobe and has had issues with others before.  So I call my land lord to let him know what they told us, help texts me a little later informing me they had no record on their dispatch log of anyone coming out at all.  Now being a disabled combat veteran with one of my disabilities being severe PTSD this didn't go over too well.  My landlord said he'd try to find out early morning if maybe they just didn't update their dispatch log, WTH those guys came at 10 am not late afternoon.  Late afternoon my landlord is finally informed by this so called reputable company that they still refuse to do service until he can assure them it is up to par.  Well little does this company know my landlord lives two houses down from me has not only come by unannounced before and was told to so after 1st visit, but video was taken and sent to him and posted for comments and NO ONE understands WTH this company is talking about.  Maybe they should state what is their issue while actually here.  Or actually that the real reason is they don't want to crawl in this Itty bitty attic to fix the issue because it is an old house or they just don't know.  Not lie and slander someone.  My PTSD and blood pressure were through the roof because of the unscrupulous practices of this company.  Will never use or recommend ever.

Be careful! They double charged me. They came to repair a leaking faucet, just cleaned it because they didn't have the part and then charged me for it. I called the following day again because my faucet was still leaking. They did repair it but charged me again ! That's an expensive leak. They did come quick though........

Put a new flange and wax seal on my toilet. Was happy that they cleaned up after they finished  if I have more handyman jobs I will call them again

I have used them before and would use them again. I have a beef with the price I was charged to install two toilets. Over the phone we had estimated a price based on two technicians with the caveat that the cost could go higher with parts if needed. One technician came and as expected there were some parts needing replacement. However the final bill was over twice what was estimated and I do realize estimating is a challenge. And with only one tech it took longer. So beware of phone estimates. Quality of work was good. But I did feel bamboozeld over the price.

I called on Monday morning and Glen came right out to unclog our drain. He  had the issue fixed in less than one hour and the pricing was great. I would highly recommend this company. Great service. Great job Glen!!

Had service through 2-10 Homebuyers Warranty. The job was accepted on Monday and Jose, technician, was there by Wednesday.  He snaked the drain and everything is running smoothly again. Thanks!

The service guy was great. No issues there. Fixed the problem as far as I can tell for now. I had a cracked PVC pipe near my water main. Confused as to to why I was charged $305 for a job that took 45 minutes from start to finish ( I timed it)  and 15 minutes of that was waiting for the PVC glue to dry?! I suppose I should have asked questions but the guy was a fast talker and I was already $50 invested in it for the service call. The bill had no break down of hourly rate nor cost of parts. He replaced about 7-9 of 3/4 PVC pipe and a 90 degree elbow. I would say $20 parts cost at MAX. So basically I was charged $400 an hour - Price gouging?