Best in Houston TX

I gave Erich my wife's honey-do list and she said he was awesome. We purchased 2 hrs for $89 from Angie's List. In 2 hours he re-attached siding on our house and base boards in our son's closet, fixed our refrigerator handle and installed blinds in our laundry room. I think he did even more, but I'd left for work and left my wife to give him whatever else she needed done.

Called at 2pm on 12/18 to get a plumber out to fix an issue. I was initially scheduled for the next day, but he was able to get someone out that afternoon. By 3pm, Pablo was arriving and by 3:40 he had finished the work and everything worked again.

Explained the problem well, didn't overcharge (based on a couple other quotes) and actually showed up unlike my earlier appointment with another company.

These guys are amazing; they really care about the client.
Very prompt and takes the time to explain everything. I highly recommend this company for all of your plumbing needs!!!

NON RESPONSIVE! My hot water heater went out.  It was under warranty and the manufacturer recommended this plumber.  I called and explained the situation and had a case number from the manufacturer.  The woman who answered, Carrie, wouldn't even set up appt without an authorization code.  She wouldn't take the serial number the manufacturer gave me, repeatedly interrupting me. I offered to get the manufacturer on the line and she said that was my issue.  RUDE.  Found out from the manufacturer that an authorization code is given to the plumber once the plumber determines the damage and the manufacturer AUTHORIZES repairs - thus, an authorization code.
The plumber came out and said the pictures the manufacturer needed he couldn't get unless he damaged the unit.  
I called the manufacturer - then called Carrie- another rude woman answered - and she said she didn't want to talk to the manufacturer - but he was on the line and said it was ok to damage the unit to get the pictures.  She said the plumber would come back out either this afternoon or the next morning.  She will call me back in 5 minutes.  I called 6 hours later and was told he would have to come out in the morning. NON RESPONSIVE.   I called at 8:30am the next morning for ETA and was told they weren't coming because they didn't  want to work on the unit even though the manufacturer authorized it.  NON COMMUNICATIVE.  Why did I have to chase them?

I called another authorized plumber, he came, got the pictures the manufacturer needed and fixed the unit.  He said the answer HOT WATER GUYs gave me was a cop out because they probably didn't have the expertise.  I could of lived with that answer.  NOT HONEST?