Best Emergency Services in Atlanta GA

My water heater needed a replacement part. Rheem water heater was installed in 2020 and the gas thermostat went bad due to Rheem outsourcing the manufacturing of parts during the pandemic. The pilot would not stay lit.  D & S was great.  They moved around some service times so they could fit me in so I could have hot water as quickly as possible. They first came out Monday evening, told. me what part I needed to order from Rheem and the part was received Wednesday morning and D & S came out the same afternoon.  Thank you.  I have always had great service with this company. (For anyone else in this situation, talk to Customer Service department at Rheem and they can approve reimbursement of the labor cost. The first person you talk to will tell you no reimbursement. You just have to talk to the right person.)

Our water heater went out and I called Plumbers United for a second time.  Owner Scott came out and discovered that our exhaust pipes were not up to code, there was carbon soot on our hot water tank and that possibly there had been carbon monoxide being released.  
I checked everything he told me on the internet and it all checked out as true.  
We now are owners of a remarkable hot water tank that has the ability to heat up 50 gallons of hot water in about an hour.  
I am thankful that the carbon monoxide problem was solved.  We have used many different plumbers over the years and none of them recognized the dangerous code violation.  I learned that he is a Master Plumber, which has more training.  
The entire job cost less than I had expected so overall I am a very happy customer!

Main water line burst in the garage on Christmas Eve. The Curley Headed plumber responded by text & phone right away . He came next morning by 7:30am after two other stops already. Replaced the water line & had water by 11am.
This young guy is just starting out on his own and with his customer service focus, he'll do well.

To anyone and everyone there will be a day when an unexpected event can occur.  On Christmas Eve my pipes burst, never been in this situation before I immediately started reaching out to plumbers no one was interested due to the timing right around Christmas in fact Christmas Day the day after. The only company that showed any concern for my needs was Greys plumbing the owner Austin Grey is not only professional, they are kind and caring. A gentleman by the name of AJ immediately came and addressed the leak gave me my options and before you know it the leak was fixed.  Two days later my hot water tank went out on me once again , Grey's plumbing to the rescue in no time they installed a new water heater brought it up to code and was very supportive during this time as well. Before choosing your plumber call Grey's plumbing first you will not be disappointed.
Thank you
Sheila & Randy Smith
Jefferson, Ga

I have now had  2 separate issues and Chris' customer service, experience and professionalism are second to none. He is very fair when  it comes to price and also very trustworthy. He has helped me with an outside plumbing issue as well as a tankless water heater. If you are lookin for  a plumber call Crossroads!

Lucked out forty years ago, when we started buying rental properties, to find Keep Smiling Plumbing!  My husband traveled, so when a plumbing problem came up, I didn't have to panic being by myself because Beverly and Carl, who own Keep Smiling Plumbing, could be counted on for good advice, excellent service and the best products.  They also helped us find other reliable companies, example, a good septic-tank company.  I think of them as friends.

Now, we have retired out of GA.  My son, who lives in GA, counts on Beverly and Carl's kids, Adria and Brant, to take care of his home and rental properties.  Definitely a fine family business to hire!

I highly recommend this company. They responded fairly quickly to my inquiry and got the job done with a fair price and great timing. Make sure you
Book this great business so they can help you like they helped me

If I could give them more stars, I would! We received exemplary service from the moment I spoke with Ben concerning the issues we were having in our home (water leak/damaged basement ceiling/water heater malfunctions) to having Nick in our home repairing those issues. They both were very professional, clearly knowledgeable in their field, and honest, which speaks volumes to me because they could have easily taken advantage of my mother and I, who knows very little about any of this. If you're looking for a business that offers excellent customer service and one that gets the job done right, look no further because you've just hit the jackpot!

I used them before to fix a slow drain at my place. The work was well-done and no problems since. This time one of my clients needed immediate help with a leaky water heater at their home/office in the Buckhead area. They called zippy as I recommended and were very happy with Robert's professional work. The problem was solved and my clients were grateful for my recommendation. A win-win situation.

This company was recommended through another app. He came out the same day I called. He showed me what the issue was, and talked me through what he was doing step by step. He is also reasonably priced. I will use this company again should I have any other plumbing issues.

This company was great they are like family they just don't care about the money they care about the people they literally made me cry because I had someone come out to fix a plumbing issue that charge me $800 and the issue was not fixed I could never get in touch with them again so I lost $800 this company came out and fixed the problem and yes it cost a little bit more but it worth it Tyler showed me that they not only care about the problem but also really care about the person literally brought me to tears I recommend this company for all of your plumbing needs

I was so pleased with Lonny's responsiveness and quality workmanship. He followed back up with me to ensure that I was satisfied, and put the final touches on my bathroom remodel!

We had work done by Casteel on 2/9/16.  We are happy with the service provided and will be recommending your company to our family and friends.  This is our first time with a Trane product.

Wow, where do I begin. After contacting them and explaining we had an overflowing toilet draining water and whatever else into my office we were told they would be out between 4-6pm that day. They showed up at 7:30. They cleared the drain without any drop cloths, spewing sewage all over my walls, did no clean up and replaced my toilet without a shim. When I contacted them they said they would come back the next day to fix the toilet, they never showed for 2 days and the weekend went by. I contacted them again, they finally showed but still never shimmed the toilet. This all the while I was going to hire them for a $3000 job to fix the pipe to the street. Turns out, that didn't need to be done as it was the responsibilty of the City. I can't imagine they didn't know this may be the case. They didn't bother to check. However, they did show up after all the mess above with their earth moving equipment and just start on the job. A job I never authorized. I guess they thought if they just started, we would comply. We did not.

I have no trust in this company. I will absolutely never give them any business ever again, and you shouldn't either. Late to show up, did not complete the work correctly and did not follow up on time. Not even close. Stay away.

Update in response: Yes, I had roots in my line as the Delta plumbing representative mentioned in his rebuttal to my review. What he didn't mention is that they were under the street and the responsibility of the city. They wanted me to move forward with 3k of work that was not on my property. And yes, I was traveling and did not sign a contract and they took this as an opportunity to start the work without my consent. Look at the reviews of this company and come to your own conclusion. Always get a second opinion.

If you value convenience and comforts of things like say, hot water or properly function HVAC in your home, take a little time and find a company that is qualified, takes pride in their work, will follow up for your service needs and actually cares about its reputation.  This is NOT that company.  Save yourself the stress and frustration.

Our air conditioning unit went out at the end of May this year. It was over 20 years old and needed to be replaced. We called Coolray out and they recommended this top of the line unit. We spent $13,000 on this unit and everything was great for a couple of months. Now, here we are, in mid October and I have had a technician to my home 4 times because the unit keeps going out. They have been out twice in the last week. And guess what?! I come home today and ITS NOT WORKING AGAIN!!!! Now the tech who has been out has been extremely nice and I have been patient, BUT it is VERY frustrating that I don't have any a/c or heat and unit is barely 4 months old!!! Come ONNNNN!! If I could do it over again I would NEVER deal with this company!! Still waiting to hear back from them when they can come out to fix my unit. Hopefully we don't freeze tonight because apparently $13,000 doesn't guarantee you will have a/c or heat when you need it!!!