Morning Side Plumbers

RIP OFF!!!  Our toilet was clogged and it was not working for us to use a plunger.  We had morningside plumbing come out.  They arrived at 8:20am and it turned out that the wire was tripped so all they had to do was flip a switch to get the toilet pump working.  We then had them look at a shower that was clogged and they pulled out a handful of my long hair.  They were done with the service call in 20 minutes and at 8:40am charged us with a bill of $240.  No parts needed, 20 minutes of labor.  They claim that it is $165 for a service call just to come to the house and then charged us on top of that to apparently flip a switch and pull hair  out of the drain.  This is the most expensive plumbing call we have ever had and for the most simple of tasks.  Complete racket!!  Do NOT use these plumbers.

Do not use this company.

We had what appeared to be a plug in our sewer line and our normal guy was unavailable so we called Morningside Plumbing.  They charged $190 for supposedly clearing the line with their rooter but were fairly adamant that we pay another $100 for them to send a camera down there to confirm the issue.  We already know that the sewer line from our house had roots growing into it (more on that later).  So we declined and the guy became pretty snippy and condescending afterward.

They supposedly clear the line but tell us they cannot guarantee it will stay clear for more than 24 hrs.  Turns out that's because they never did much to clear it.  The following morning, we again have a back-up.  We had a different company come out and after explaining the situation to them they were surprised the other company was not able to clear it completely.  They do their thing and clear one very large root ball and a huge amount of feminine products and wet wipes (from the previous owner).

So... a huge thumbs down for Morningside Plumbing. Stay away.

Think twice before using this company.  

The big freeze of 2014 was not kind to a pipe in our garage.  Called Morngside Plumbing at 7:30am, spoke with Paul theowner, he could not promise when they would be at the house, same story from every other plumber in the area.  
Plumbers arrived at 2pm and charged $550 for 16 minutes of work. Wow - sticker shock - but water is shut off at main, we have 2 kids, needed to get done.  
I know that I agreed to the job but do feel like I was just rip offed, much in the way that people sell generators in hurricane areas for 5x the normal price.  
I called Paul and discussed his pricing and services offered.  Basically he said that's the way it is.  We are very busy because of the freeze and you should pay a premiuem becasue of how busy we are.  I asked what that normal cost would be ouside of a busy time, he said $300.00 .  I asked what he thought he had marked up for busy time he said 25%.  I stated then the total should be $375 not $550.  He had no answer other than its fair because we are busy.  
I know that I agreed becasue we were in a pinch.  I would think twice about hiring Paul and his company again.

The water heater they replaced had a leak after a year.   Would not recommend them for any plumbing work as I still have not been refunded the money for the water heater that was under warranty.  Find another plumber and avoid using them.

Dispute while you can.  If you have a recently renewed HVAC service contract, dispute it while you can. They are going under. Called today because a repair they did actually made my a/c run worse and was told they no longer do heating and air and cannot fulfill any of their services contracts. The owner won't even speak to anyone!!!!!

We spent $90K with Morningside for plumbing & HVAC on new construction.  5 months into our new home we still have no hot water at the two master bath sinks and one shower head.  Had to call in another company to rewire the HVAC units to operate correctly.  We filed with the Atlanta BBB, Angie's List and Kudzu -- hoping to help others avoid this horribly frustrating and expensive situation

If you value convenience and comforts of things like say, hot water or properly function HVAC in your home, take a little time and find a company that is qualified, takes pride in their work, will follow up for your service needs and actually cares about its reputation.  This is NOT that company.  Save yourself the stress and frustration.