Best System Maintenance in Henderson NV

A very dishonest company, have used this company for 2 commercial and 1 resident unit. Won't accept their mistakes and try to have you replace the whole unit.

My home warranty company referred this company, and they gouged me for $100.00 on top of the $65 home warranty fee for a video lookup of the toilet.  They failed to unclog the sewer drain from my back toilet and then said that I needed a video to see what was clogging the pipe; which failed to show anything because the pipe was still backed up and only showed murky water.  They couldn't get the video scope far enough and wanted to schedule a hydro jetting to clear the sewer.  Further, they said they'd email me the video that cost me $100 extra but later said they couldn't because their SD card was full and wouldn't refund the charge.

The service technician/owner was condesending and only wanted to gouge me for further service AND couldn't unclog the drain.  They only went in 25' and said they couldn't go further...they didn't have a longer auger with them and wouldn't further service the problem without a fee that would have been over $1,000.

I later convinced the warranty company to send another company, for an additional $65.00 fee; but I had already unclogged the pipe by running hot water in, letting it slow drain and repeating the process until it was unclogged...they new company did visit, for the normal fee, and told me I had cast iron pipes and the previous technician wasn't a licensed plumber and ran the incorrect auger, which was also too short to resolve the issue, and the previous technician could have broken my cast iron pipe by running the auger head that they used...

The technician was absolutely the worst and most unethical person I've dealt with in over a decade.

Do youself a favor and use a different company.

I highly recommend George.  He was amazingly responsive and on time.  He came over to give me an estimate and started working on my project right away.  I was really impressed on how detailed and thorough he was in order for it  to look perfect.  He exceeded my expectations.  I am already recommending him to everyone!

Very helpful company! Called them to ask a few questions and boom they were right over here fixed everything that needed to be fixed in a timely manner. Prices are great. I recommend this company to anyone.

Pure Plumbing was simply great and experienced. Very friendly and professional. I would definitely recommend pure Plumbing to anyone.  Thank you Pure Plumbing.

We called Miguel with a serious main drain blockage issue. He called us back within 5 minutes and was over to our home within the hour. Great service, very friendly and extremely knowledgable. Went above and beyond a drain cleaning in our book! We'd definitely call Miguel again and refer him to anyone in need of this service. Thanks again Miguel!

I was in a pinch with a plumbing issue and Tomich Handyman service came in and saved my ass! Thank you so much for the clear communication, fast response, and reasonable rates.

I went on vacation and when I got home both showers weren't working.  I called them and they came over the next day and replaced the valves and new spout.  Cost was reasonable,  and both George and Tony were professional, knowledgeable ( as they explained exactly what they were doing) and efficient.  Love doing business with this company!  Will definitely call them.  While they were there they replaced the inner workings on my guest bathroom toilet.  I was very happy!

Absolutely amazing company to work with.  Responded quickly and answered all my questions.  Customer service was amazing. Thank you so much Express Home Services.

The owner came out to my house to fix a valve but unfortunately didn't have the valve size. But he didn't stop there. He tried to buy me time so I get water in my house; until stores open on weekdays. Great guy.

After having major plumbing issues in the master bathroom in my home Plumb Crazy was on the rescue! I can't thank them enough for not only the professionalism but the prices and not taking us for granted especially when I called in after office hours.
They were fast and quick! Luckily they had the parts to fix the issue in there warehouse so in no time the job was fixed and I was left completely satisfied! I absolutely recommend Plumb Crazy Solutions to be the ones you call!

I purchased a new stove and needed the gas line moved to accommodate the deeper stove. The crew of two arrived on time and the entire process took about half an hour. The price was reasonable and work was exemplary.

I agree with all of the one star reviews.  Hawthorne wanted to charge me $600.00 to replace a sink faucet and $300 to change a bathtub spout!   I purchased the bathtub spout at Lowes for $35 and installed it easily myself.  Hawthorne will try to scam you!

Once again, these plumbers deliver the goods. They have done a ton of work over the years on my home. They are sweet,kind, get to work and are reasonably priced. Ask for Corky or Mic if you need more serious work and don't want a rookie plumber.

During this past summer, when my air conditioning unit would shut off it would make a noise that sounded like metal on metal. It didn't sound good. I continued to use the a/c for the rest of the summer and told myself that I will get it taken care of before the winter. That time came to call them. I called them Wednesday (10/30) and the woman that I talked to said that a technician would come out between the hours of 4-8pm. When 7:30pm came around, it didn't seem like a technician was going to come so I called back to reschedule for Friday (11/1). I received a text a day before my scheduled appointment to remind me that they were coming. Friday came and a technician by the name of Joe came out to inspect the unit. He pretty much told me the compressor was bad and leaking. He also said that this unit would break down next year due to the age of the unit being over 10 years old. To be proactive, I decided that I should replace the whole unit. Joe helped me set up an appointment with one of their comfort advisor to come out and give me a quote on a new unit. Yesterday (11/2), Rob Dais came out to quote how much everything would cost  to install a new unit. He also took pictures that were needed. I asked if they provided financing services because no one has money like that to pay for a whole new unit. I also asked if they do military discount and they said they do which helped me save more money. Rob made the process with the finance department and what he had to do as a comfort advisor very smooth. I will be getting a new unit replaced next Saturday. Even though I have payments to make for this brand new unit, I will have a working a/c and heater. Thank you for being professional and helpful. I will be doing another review once the job has been completed.

12/26/19- Been waiting til this day to do a review because the project wasn't done yet. A few weeks back two technicians from Sierra came to install my new system. Jose and Azuel (don't remember how to spell his name, Sorry!! ) came in and went straight to work. They did an amazing job. Today (12/26/19) I had my inspection with the city. Vincente from Sierra came before the inspector. When the inspector came, Vincente was here to assist him and if there were things that needed to be fixed Vincente was there to fix it. I passed the inspection!! I'm so happy how everything turned out. Thank you Sierra for doing such an amazing job from beginning to end. Your technicians are amazing and knowledgeable.

This company was hired through my home warranty for my AC that stopped working.  My assigned tech was Igor. Very pleasant and professional. He actually made 2 visits, since the initial fixed failed. It was working when he left the first time but the problem turned out to be bigger than we thought. I am thankful that he was able to return the same afternoon when I alerted his office.  The fan motor had to be changed, which he accomplished in less than an hour.  From my experience with a few failed appliances in the past and home warranties, the process can be longer vs just hiring directly.  Either way, it's nice to have AC again. Thank you, Igor!

Butter just came out to do our warranty check on our water heater. Chris, their plumber came. He was fabulous. Explained everything he was about to do. It was done in less than 1/2 hour. Solved
Our problem with the vibration of our hot water timer in addition to our check up. Would definitely recommend Butter Plumber! Kudos to butter plumbing to hire a quality employee like Chris!

Scammers!  This company was assigned to me through AHS.  I submitted a work order for my kitchen faucet and bathroom toilet handles.   My kitchen faucet is leaking! And clearly covered under the warranty.. The technician came out and told me it was not covered because of a missing screw and when I submitted the work order - there was only one request to repair a broken toilet handle - so therefore they would only repair one for a $75 service charge..   I declined because - my toilet handle was literally a $10 part at Home Depot and could easily be fixed.. I've asked for multiple repairs in the past without incident.

AHS usually refers honest and reliable repair contractors.. We have used them consistently for the past 15 years..

These people want to do as little as possible and charge you the max! RIDICULOUS!!

When I called their office to complain and refuse the $75 service charge since work was NOT performed.. The operator basically told me - no refunds regardless.. He did not make any effort to work with me or the repairs..

Ideal was sent out when the first company failed to repair my A/C the technician was there on time was at the house 15 minutes found a loose wire was causing my fuses to blow.  resolved the problem and they were on their way.  great service, they resolved a problem that had going on for 4 days.  HIGHLY   recommended  them.

DO NOT USE!   Charged us for repair, labor only, no parts replaced.  A waste of $276.  Repair failed and he refused to answer our calls.  Left several messages.  He would not  return our calls or texts then made a silly excuse.  He doesn't take credit cards so you can't dispute the check or cash you give him.    Another company fixed the problem and it was much less than what he charged and that included replacing a part!  Demario Gates should not be trusted to follow through on the job.