Best Thermostat Repair in Greensboro NC

Was very responsive and actually helped me fix a plumbing issue over text messages and did not have to even come out to see it. Will use again for future work.

My kids call Go Green and Nate their guardian angels now! Choosing a service company for my house is a daunting task. I researched and decided to try Go Green. Service Tech Nate came out and did a thorough inspection of the crawl space, explaining what I needed and why it my drain pipe was flooding. I asked Nate if he could look at my sump pump because our water heater keeps shutting off with all the rain and flooding and my non-mechanical husband keeps relighting it.

His reaction was quick and professional. He immediately went under that part of the house. The smell of gas was alarming. He calmly instructed me not to turn anything on or off, etc. He found the gas leak on the water heater and shut off the gas. Gas company came and checked exterior lines also. I was a nervous wreck. Nate remained calm and spoke to me about options. Not once did he say I had to purchase with Go Green. I was near tears and he just listened as I processed everything out loud. He said it was important for me and my children to be safe, get all the fumes out etc.

I did purchase a tankless water heater to avoid any future flooding issues. Nate stayed until almost 11 pm that night to make sure my family had hot water. Pete, the owner of Go Green came and assisted him during the evening. I offered to have them come back the next day but they wanted to make sure my children and I were in a home that was safe, with hot water and I could laundry without foooding the house, if needed.

Nate came back the next day and checked everything thoroughly. He showed me how to operate the new water heater, showed me the new plumbing under the house and even answered a completely unrelated plumbing question about an upstairs toilet.

It was a totally unexpected expense. Go Green presented 4-5 options with a total price. That price is what you pay, completely. Not a penny more. I truly appreciated that but I can't put a price on my family. As strong as the gas smell was, as my father said, you have a guardian angel watching over you. I consider Nate and Go Green part of our guardian angel team now. Sounds silly maybe but I am so very grateful I chose them.

Last spring our upstairs HVAC stopped cooling and we called our usual HVAC company in Jamestown to check it out. We assumed the freon needed recharging as we'd had a slow leak for a few years and had to recharge a small amount each year. They came out, charged it with freon for a cost of $555.10. Two weeks later, it was out again, and since we were having house guests that weekend, and we had recently met someone with Jessup Services, we called them this time. We knew we were due for a new HVAC soon, but our guests were arriving in 2 days so no time for that. Jessup sent someone out who diagnosed the problem, found the leak, sealed it as a work-around, and charged it with coolant. The technician also told us that there is a much less expensive substitute for freon available that was adaptable for our HVAC system and that there was no need to have used the expensive freon charge! I give Jessup 5 STARS for honesty, dependability, and the effort to do a work-around when we desperately needed it vs. just taking the easy way out and charging us another $550 and telling us we needed a new HVAC (which we already knew would be inevitable soon). Jessup went above and beyond to handle our problem, and 6 months later, their work-around is still working! Thank you Jessup!!

Easily a 5 star experience if I solely based my review on service rendered once Fletcher and Devin arrived at my home. Both were extremely professional yet friendly. Fletcher was very thorough in his assessment of what was going on, testing several different scenarios before he provided his overall assessment and recommendations. I will admit, the mere fact that when they arrived and were pleasant and professional and the service was quick, it negated almost all of my negative thoughts about the company. I docked one star based on the initial dispatcher not being clear when she took my appointment around 8:30 AM. She stated that my appointment would be from 1pm until 3pm when in actuality 1pm until 3pm was the window of time the technician had to arrive. After a technician was not at my home by 1:15, I called back, explained my situation (the fact that I had a hair appointment in Greensboro at 4 pm and could not take another day off work to wait ALL day for them to arrive) and eventually they were able to get my call to Fletcher and Devin. Life was good!

Prompt and friendly service- even on a Sunday afternoon. Extremely helpful service technician. Worth every penny!!!

The one star is for showing up, on a saturday.  However with that being said, the tech came didn't really listen to what I had to say, made his own diagnosis for a bathtub backing up into a shower, and said he got it cleared and left.  He was there for less than an hour.  I paid a non-refundable fee of $125.00 to have him come out if he could fix it or not.  Great, I understood that up front, my spouse was in the hospital and I needed to get there.  Grand total after the non refundable fee was $508.25.  

3 Days later same thing, they said he would come back out on friday.  This time he said we had cracked lines in the back yard (standing water) and quoted me 2400.00 for starters.  He said he fixed it but the pipe was cracked and that was the real problem even though you couldn't see it.  Again my spouse was in the hospital.

I have a friend that knew someone who graciously came found the leak in the pipe (it wasn't cracked), through putting air in the clean out valve under the house.  The air raised the grass where the leak was.  He dug about a foot or so down and it was the lid from the backyard clean out valve that was leaking and letting soil into the sewer line.

He took a 100' snake, ran it to the city sewer connect and unplugged everything.  He then put a new top and extension so we now know where the back yard clean out valve is as well as the one under the house.  

I paid him and he didn't charge me at least for doing nothing.  I called Advanced, and got Jacob on the phone.  He asked for an invoice from the other plumber, and I even did better than that I send him pics, as plenty were taken.  He said he would then take care of it.  That was a month ago.  I have called numerous time.

I called yesterday 11/2/22 and Jacob told the receptionist he would talk to the owner and call me back later that day.  Never happened and it has now been 2 months.  I gave them plenty of time to make the wrong right and they apparently are not going to take responsibility for charging someone for a mis-diagnosis and not fixing the problem.  

For that reason I cannot give them a good report, and I told them that if they didn't make good on this that is what I would do.  If they did something that would be better than nothing, but nothing is what they chose.  

I wouldn't use them again BECAUSE they don't keep their word, and do not guarantee their work.   Jamie

Our air conditioner started acting up - alternately blowing warm then cold air - during the hottest week of the year. I made an appointment for the following morning and the serviceman showed up right on time. He had everything he needed to diagnose and fix the problem.

He took multiple pictures of the AC system, both inside and out, and we discussed each one at length. He then e-mailed them to me so that I'd have them for future needs.

He offered me 3 different repair options - good, better, best - and we were able to discuss the pros and cons of each option so that I could make an informed decision.

The work was done quickly and professionally; the price was reasonable. I also really appreciated how much time he spent with me to discuss the state of my HVAC unit.

I needed to replace two pop-up sink drains and a pop-up tub drain in my kids bathroom which had begun to rust.  Aurora sent out a tech to take a look.  He then provided an estimate for this relatively small job which totaled nearly $1900.00.  He also offered a second estimate for over $3,100 if I wanted him to replace the two sink faucets as well - this estimate was not requested as nothing was wrong with the faucets.  Needless to say, I declined.  I then had to pay $95 for his service call to provide this estimate.

After he left, I called another plumber referred to me by a friend.  That plumber came out the following day and did the whole job, including parts, for $300.  Yes - the estimate from Aurora WAS MORE THAN SIX TIMES AS MUCH.

It is safe to say I will not be calling this company again.

Perfect experience, scheduled on line - on their website-, quick and easy. Got heads up communication that my Technician was on his way (I could actually track him) as well as a picture and a short profile. The work was done professionally, I think he went beyond a good repair and gave me a great repair. Payment at the door. Fantastic experience.

Truly wish no one goes through what I did with this company! Charged me $50 to write me an estimate guy came out never sent me anything I called an called for 3 weeks no response so I called the main office an was told someone would call me 2 weeks past I kept calling the man who came out and no response called the the main office again and she assured me someone would call, no call or response again wish I could give them zero stars for the unprofessional way this company treated this situation!! What a scam wouldn't recommend them to flip a light switch on at this point!!!