Best Thermostat Repair in Greensboro NC
Was very responsive and actually helped me fix a plumbing issue over text messages and did not have to even come out to see it. Will use again for future work.
Apex, NC 27539
I've used Go Green twice now and have had amazing experiences both times. The techs are so professional and respectful of my home, and they always wear shoe covers so they don't leave dirt anywhere. They begin by making it clear what they're planning to do, which usually starts with an assessment of the issue(s). Once they figure out what needs to be done, they draft up a few options with pricing so you have a choice of which solution makes the most sense for you. I've never felt pressure to go with the most expensive option and the techs have always given me space to decide. They communicate really well before they do any work so the chances of being blindsided are very slim. Overall, I'm super satisfied and would highly recommend them!
300 Pomona Dr, Greensboro, NC 27407
I was pleasantly surprised when I checked the mail tonight. I found a very nice apology letter and a check for $134.75 from Jessup. Thank you, Meghan, for taking the time to read my review and for taking steps to correct the situation. I appreciate this gesture, and I wish your company success. With kind regards, John D.
205 Atwell Ave, Greensboro, NC 27406
Easily a 5 star experience if I solely based my review on service rendered once Fletcher and Devin arrived at my home. Both were extremely professional yet friendly. Fletcher was very thorough in his assessment of what was going on, testing several different scenarios before he provided his overall assessment and recommendations. I will admit, the mere fact that when they arrived and were pleasant and professional and the service was quick, it negated almost all of my negative thoughts about the company. I docked one star based on the initial dispatcher not being clear when she took my appointment around 8:30 AM. She stated that my appointment would be from 1pm until 3pm when in actuality 1pm until 3pm was the window of time the technician had to arrive. After a technician was not at my home by 1:15, I called back, explained my situation (the fact that I had a hair appointment in Greensboro at 4 pm and could not take another day off work to wait ALL day for them to arrive) and eventually they were able to get my call to Fletcher and Devin. Life was good!
717 Green Valley Rd, Ste 200-PMB 178, Greensboro, NC 27408
Mixed feelings... my HVAC unit stopped working last night. I set up an appointment for this morning and the technician charged $650 to replace a capacitor... less than 45 mins of work (including his write-up)???
He was polite and resolved my problems... but in all fairness, I feel that the company is overcharging for their services. I will not recommend!
He was polite and resolved my problems... but in all fairness, I feel that the company is overcharging for their services. I will not recommend!
269 Executive Park Dr NE, Concord, NC 28025
This is the company that my home warranty sent out to fix my heating issue in November 2021 which was initially only me smelling a burning odor whenever my heat came on but they ended up coming out about 5 times before deciding that I needed a new furnace. Anyone who is deemed the subject matter expert should not need that many times to fix a problem unless they are intentionally trying to get money out of the customers, which I believe was the case. They came out and fixed the problem. Maybe a week or so passed by and I noticed the odor was STILL there so I contacted my home warranty 2-10 again and they sent them back out this time it was that I needed a fan motor...why wasn't that the case the first time if you're coming out for the same issue? No clue. Each time they came out there was a different issue that the claimed they were fixing but every time they worked on it there was a new problem I hadn't had previously. I requested a different service tech after the 4th time but I should've requested an entirely different company through my home warranty. The next one came out and informed me of a different motor that I needed and once the part was in they would come install it. Advance Appliances called stating they couldn't find the part for my system and that the home warranty would need to find it. Home warranty found it but when advanced appliance came to install it the part was the wrong part for my system therefore could not be found and now I need a new system. The strangest thing also happened the last time they came out, I had to leave work to come home and meet them there. Once the guy was finished and I had left he contacted me stating he had left some tools in my crawl space if I mind him going back to get them....I wasn't home he knew that but I watched on my security camera this man was there for about 20 minutes. I don't believe it takes that long to get any tool you may have left. They screwed with my system little by little making me use the allotted funds my home warranty provides to cover the system then tell me I need a new system and the funds that could've been used for a new system from the beginning are now exhausted because of all the parts and labor of them coming out so many times. I had to go to my crawl space to turn on the switch for my ice machine and found that they had taken my unit apart and not put it back together when they left. It was a mess, I wish I had before and after photos of my crawl space prior to any work being done but I only have the photo of the mess they left. Absolutely unacceptable, unsatisfactory, and unprofessional! Rating would be 0 if possible but I don't recommend using this company at all.
1400 N Main St, High Point, NC 27262
Our air conditioner started acting up - alternately blowing warm then cold air - during the hottest week of the year. I made an appointment for the following morning and the serviceman showed up right on time. He had everything he needed to diagnose and fix the problem.
He took multiple pictures of the AC system, both inside and out, and we discussed each one at length. He then e-mailed them to me so that I'd have them for future needs.
He offered me 3 different repair options - good, better, best - and we were able to discuss the pros and cons of each option so that I could make an informed decision.
The work was done quickly and professionally; the price was reasonable. I also really appreciated how much time he spent with me to discuss the state of my HVAC unit.
He took multiple pictures of the AC system, both inside and out, and we discussed each one at length. He then e-mailed them to me so that I'd have them for future needs.
He offered me 3 different repair options - good, better, best - and we were able to discuss the pros and cons of each option so that I could make an informed decision.
The work was done quickly and professionally; the price was reasonable. I also really appreciated how much time he spent with me to discuss the state of my HVAC unit.
269 Executive Park Dr NE, Concord, NC 28025
This is a very dishonest company!! Read complaints filed with BBB. Aurora ripped me off-lesson learned....just trying to save others from getting screwed over.
2416 Husbands St, Unit B, Greensboro, NC 27407
On February 13, 2023 I contacted my regular HVAC service company regarding a problem with my zone system. The technician arrived and spent just a couple of minutes diagnosing the problem and advised I would need to spend over $700 to fix the problem. I was not confident in his evaluation so on February 14, 2023 I called Sutton Bros to get a second opinion. Mark N. arrived in less than 2 hours. He was professional and friendly. After explaining the issue I had he began his diagnostics and determined the problem. I was impressed by his thoroughness and perseverance to evaluate all options. He ultimately found a viable solution which saved me a significant expense to replace the zone controller board (my words not his.)
I am seriously considering cancelling my current service agreement with the other company and signing up for the Sutton Savings Club.
I will definitely recommend Sutton Bros to friends and neighbors.
I am seriously considering cancelling my current service agreement with the other company and signing up for the Sutton Savings Club.
I will definitely recommend Sutton Bros to friends and neighbors.
365 W Bodenhamer, Kernersville, NC 27284
the worse!! do not use this company. can not recommend them!! nasty. rude, violent temper (alex) is never again allowed on my property!! paid $10,000. dollars for new air-conditioning system and it's stop running 4 times during hot summer months. over charge the customers random prices!! they didn't put safety valve on first and caused major water damage, causing the bedroom ceiling to crash down. it cost me $1200.00 to have ceiling repaired, no reimbursement yet, due to their negligence. product sold top of the line is obviously bad product or used parts. frequent break downs. winter system stop running, froze, no heat. this is the worse absolute to deal with!!! avoid them at all cost!!
Greensboro, NC