Best Businesses in Lubbock, TX

Awesome Experience with Armstrong Mechanical from the first phone call to Aaron Copeland ( the plumber that came to the house). Courteous, professional, and very informative. I couldn't have ask for a better ending to what could have been a nightmare situation. The plumber that I had been using couldn't get to me for a few days, had been seeing the Armstrong trucks in the area for a few years and decided to give them a try, and very glade we did. They will be our plumbers going forward....

This business is very fast at responding and very friendly.
I love to work with local companies and people who enjoy doing their work.
K, McBride

Very satisfied with the service. I needed to get the backflow testing done next day, called them up and Gary was very accommodating, showed up right on time and called right before he got here. Gary located the backflow device in the alley. The test and paperwork took about an hour and everything turned out great. Cost was also very reasonable and he was able to take a credit card. I don't normally write reviews but just signed up to do so as service was top notch and price was quite reasonable. Highly recommended!

Wow, Bob and Raider Plumbing not only have done a fantastic job, but they've also touched our hearts.  We came to know them when they handled the addition of a bathroom to my parents' house back in 2019.  My dad was a structural engineer with lots of construction experience and was very impressed with Bob's work.  We lost my dad back in April, and following visits by family, we experienced a clog in that new bathroom.  Bob came by and took care of the issue.  Upon learning of my dad's passing, he refused to accept any payment.  You cannot beat high quality work and even higher quality ethics and heart.  Thank you Raider Plumbing for taking good care of my parents!

They are even worse than they were 4 years ago.
WesTech worked on the house next to mine, as you can see in the photo, the red line shows the property line.
They dumped at least 3 to 4 what I would say wheel barrel loads of my neighbor's dirt and trash on my side, on top of some metal I had on the side of my house.  Do you think I was super friendly and sweet when I called them to get over and remove the dirt? Of course not, what blatant disregard of someone else's property.
They told me they were waiting on the inspector and then they would come clean it up, I said the hell you are get over here now. They did not, I received a phone call from someone ( a male) that told me if my attitude was better they would have come, and that it was just a small amount of dirt and it was no big deal.
needless to say after some really bad attitude words from me, I took all of the dirt on my side and put it back in the hole.
They sent two guys to get the dirt back out, who then gave me lip. I called the police and they were criminally trespassed from stepping on my side to shovel the dirt.
ANY OTHER company that did this, would have apologized and sent someone over to correct this. Now I will file a complaint with the better business bureau and filling in small claims court  on the cost of the metal.
If you think this is the kind of company you want to hire, I think they can be reached at 1-800- We done give a crap.

We purchased a home warranty plan from Earls Plumbing in September and had to use it before Christmas. The plan says you have to pay a 75.00 deductible per appliance or item per visit. We had 2 on our first visit from them. Once the technician looked the items over he said he would have to order the parts and would get back with us in a week or so. After 3 weeks I made the call back to the office and the young lady apologized for the tech not getting back with us and she would have him follow up with us. When the tech called back he said he had the parts and he replaced them that week. Less than a week later the item failed again and the tech finally decided it would be better to replace the unit. Long story short we had to wait almost 2 months for something that could have been here in a week and then had to cancel the whole dang thing including our home warranty with them because they wanted to upcharge us another 90.00 dollars on what we already had paid because we didn't want the same mfg item. Please use caution when dealing with he second in charge at this place of business. The almighty bottom dollar is more important to him than the satisfaction of a customer that had to pay 700.00 for a home warranty 150.00 for them to come look at the items and 2 months for absolutely no closure to this issue.  We have requested a refund on the home warranty that we purchased and will be adding another response after this one as to how long it takes them to refund us and if the try to short us on the amount.

My central A/C unit stopped working the other day, when it was 100 plus degrees ( of course )
my wife recommended Action Air as she works with someone related to the owner. To make a long story short, the technician arrived and fairly quickly diagnosed the problem as a burned out capacitor, witch costs almost nothing. I was afraid of having to spend thousands on a new unit. I mean, these days, how often do you find people that are both competent and honest. Will call them the next time I have electrical or plumbing problems.

Steve, Zach, and the rest of the crew are the best guys around. When it comes to anything plumbing or HVAC, these are the guys to call. They're licensed professionals that get the job done RIGHT!

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