Best Businesses in Lubbock, TX

I have a drainage pipe leak under the house. They came and looked at it. He said said it was too wet and possible health hazard to work on the problem. He could come back after it dried out to see where the problem was. So he told me what I knew and basically didn't help me out.  I might call if I can pump the water out myself.

Tory was top notch! He was very helpful and educated me what was wrong with my water heater. You can tell he was an expert & wanted to provide the best service possible. Thank you for the professional and great value. I highly recommend Ricky Boyce heating & plumbing. I was very impressed with a company that truly cared and treated me with respect. Thank you

Worst service I have ever received as a customer for any service or product and would leave zero stars if I could.   The service man came out to my house to repair my hot water heater.  I was yelled at, cursed at, hung up on twice.  The service man was very rude, very mean with an anger problem.  He knew what he was doing, but a customer should never be treated like I was.  This service tech should not be dealing directly with customers.

If I could do a no star rating I would. We called because our air conditioner was not cooling.  The company sent a technician and we thought it was fixed. Three days later we started having the exact same problem and the technician returned. Now we are one week out, and it's doing the same thing. After 2 visits this issue should have already been taken care of. Today when we called for the third time, Mr. Drum said it would be a week before they could send a service technician( it's 97 degrees) ... or you can call someone else. Apparently this issue was too difficult for them to figure out and they didn't value our business.

This company does not even deserve a 1 star! We hired GPS Plumbing for a renovation in which we paid $4000 upfront for materials etc. Gabriel the owner promised to be there and complete the work. He dug the trench and marked the areas but didn't lay the plumbing. He took on bigger jobs leaving us and told us he would refund our money and now we can't reach him by calling him and had to hire an attorney.

Main line sewage backed up every drain we had. They offered 24/7 emergency service.  Called and got dispatch who was suppose to send on call plumber. Lol we are still waiting on that call says later.

To sum up: their 24/7 claim is only for looks and not actual service.