Best Plumbing Services in Memphis, TN

Snowstorm 2021 and we had a pipe burst behind our washing machine. One it's extremely stressful and challenging to find a company available for appointments.  We called about 10 companies with very little luck in having anyone come out to our home. One of their plumbers was on their way home and offered to come by and take a look. Thankfully this was probably the easiest pipe break in history.  It was fixed in about an hour and we had running water. Very professional and worked with a sense of urgency.

One word - FANTASTIC!!!  Arlington Comfort is absolutely amazing.   One of my units went out and I found myself dealing with various companies who had the worst customer service.  I was literally at my wits end when I was referred to Arlington Comfort.  I can't begin to tell you how wonderful they were.  The best customer service ever.  From arriving on time to ensuring no damage was done to my home during the replacement of my unit.  Mrs. Yolanda Watkins is AMAZING!!!   She is so caring and so positive.  Arlington Comfort was simply a breath of fresh air.  If I could give them 10 stars, I would.  Arlington Comfort is Wonderful!!!

We are renovating our home. New fixtures, new pipes, new valves. Everything leaks! I'm not a plumber but I can do better!

They will not honor their warranty

Our guest bathroom tub wouldn't drain. We call Rooto- Rooter on a Sunday in February 2021 and paid 5 hundred & something for them to fix the problem, but he didn't fix it &  recommended that we should call them back and get the camera ran down the drain so they could see the problem and fix it. Ofcourse, we did and that cost 2000.00 plus 500.00 we previous paid put us at 2500, but it needed to be done ( it is what it is). He fixed it and gave us a 1 year warranty (should end 2022/ Feb).

We called them back 2 ( April 2021)months later with drainage problem same barhroom, expecting to utilize this warranty. Supervisor Maggie Cooley, in Memphis tell us the warranty dosen't cover that, and we need to pay 189.00 instead of 289.00 but that's the same thing we call for intially in February 2021.

Therefore, guys & gals dont trust their warranty, its not real..There not honest, please consider someone else before paying 2,500 & not having a warrany & still having to pay more money with another plumbing service for the same problem.

Sincerly,
Dissappointed

Awesome job making the previous situation right! Thank you for coming out and repairing the problem at my home on a Saturday!  Appreciate your commitment and follow up. The plumber was courteous, professional and efficient!

This was our second interaction with Conway for our downtown Memphis condo after signing up for their Comfort Program.. Dallas was our technician. We could not have had a better interaction. He was polite, spoke with knowledge and was very clean. He wore the booties which was not needed but I think he just does it out of habit which is very smart.

After reviewing the unit, he said it looked fine and did not try to do any upselling. He was very honest and gave us a couple filters for our new tenant who is moving in.

Conway has won our business from the first person picking up the phone all the way to today and if they keep up working that way, I will go out of my way to recommend them in the future. We will surely ask for Dallas again on any future calls.

I know they do plumbing so it seems obvious we would contact them for that as well.

This company is a rip off. I paid $750 for an HVAC condenser unit, and all I got was a bucket of non-working rust. Does not honor his contract or guarantees. I would never use them nor recommend them to my worst enemy.

That company is not a good in plumbing they will cost you knowledge are customers respect to your property don't hire them that cost me 1,000 in cost to my lawn.

We had a technician come and install a clean out and other technician came out to jet our sink because it was super clogged. The second technician that came out was here not even for an hour and claimed that he got it unclogged. Not even an hour later our sink was still clogged. Technician did not do his job and charged us a lot. Not mention when he was doing the jet it backed up into our toilet and got dirt and mud all over the bathroom floor. Horrible.