Best Businesses in New York

Cellino Plumbing and Shawn Wagner have been a godsend along with Jim McNeil.  
We had Shawn out first for a simple clogged drain and then most recently with Jim for a larger sewer issue.   They were wonderful to deal with.   They were understanding of our concerns.  The explained every step.   And most importantly gave us clear quotes for every step of this project/repair.  

I cannot say enough about our recent (as well as past) experiences with Cellino Plumbing.   Plumbing and sewer problems are miserable to deal with as a homeowner.  I cannot imagine this frustration being solved any easier.  

Thanks Shawn and Jim.   You guys saved the day!!!!

This company is good to work with they do a really good job and they're not too expensive and they work with payments

Since this company wasn't on yelp, I opted to put it up here. I'm that impressed with this business.

We remodeled our downstairs bathroom in 2016, and the guys we used then had gone out of business. We needed a new contractor, one that would work with us and not try to bilk us out of money due to labor or materials. We needed someone open, friendly, and capable of doing what they said they'd do.

Our kitchen ceiling was caving in and quickly becoming salvageable. Since it's the dead of winter, contractors weren't taking in new jobs that fell into the 'handyman' sort of criteria. Just kitchen remodels. We got shafted by a lot of contractors in Buffalo, saying that they'd come and inspect to give us a quote, but they never did. Storms Contracting found me through Home Advisor. We set up a meeting and from there, everything went smoothly.

They didn't treat me like a complete idiot despite not knowing the first thing about removal of a ceiling or how to put up a new one. Paul, the owner, went over everything that had to be done and would be done. The price was negotiated and was far cheaper than I could've imagined it. They said they would be there and they were. They were friendly, informative, and hard-working. I wanted the best. I got the best.

At first, I was nervous since it's near common knowledge that you can only pick two out of the three holy trinities of work: Fast, Cheap, or Done Well. Normally, you can only have two. Storms Contracting gave me all three.

This is one of the few businesses of Buffalo that have genuinely impressed me. The ceiling is gorgeous, they cleaned up after themselves, and were incredibly personable throughout. There's a dearth of good contractors in this city, and we lucked out with these guys.

Will be using them for everything here. And since this house was built a hundred friggin' years ago, there's a lot of projects we need to get through. I'm extremely confident with this family run business.

Larry actually answered the phone when we called! So lucky we found him. Gave quote over the phone and installed new hot water tank for us on Christmas Eve so we didn't have to go through the holidays without hot water. Excellent customer service - showed up on time and completed work efficiently. Covered our floors with drop cloths to protect them and provided us with a ton of helpful information. We highly recommend this business.

They showed up wearing mask very knowledgeable and extremely reasonable price !!! Would call them back anytime !!! And they are a 24 hr bussiness was a Sunday morning 2am by basement was flooded and they were out by 3am !!!

Quick reply, very fair pricing, plumber was clean and courteous, would use again....

After 35 years of using their service regrettably have to say do not use Roto rooter .Company has washed their hands of me for daring to question the difference from price quoted in written quote to verbal price given subsequently  over phone while clarifying date job was to be done? I voiced disagreement but agreed to have job done with their version of pricing while asking for technician to return once more to go over original quote to make sure everybody on same page this time. All was good. Company then had office manager deal back the next day to advise the technician was upset with us raising our concerns about the written quote, would not be returning to reconfirm job details AND the company was no longer going to honour the contract???. Not even a call from the owner to explain the abrupt turn of events??? Again this is after using this company for 35 years!  Unbelievable lack of customer service skills and flat out cowardice from the owner for not extending me the courtesy of a call to smooth over their apparent hurt feelings.

Don is an exceptionally competent and honest plumber. Our basement at an income property has flooded a couple of times and each time Don has come out immediately to address the problem. This past time the hot water tanks retained water and he warned us that they might not start again and would need to be replaced. Instead of looking to capitalize on the potential sale of two new tanks and the associated labor on the spot, he offered to let the tanks dry out and come back and try to restart them. When he did, they started and while he may have lost out on an immediate job, his honesty has guaranteed that we use him for all of our plumbing needs at each of our homes going forward. Don is also extremely responsive and easy to deal with.

VERY disappointed with Aslan. My elderly mother has called multiple times for service and has been either ignored or put off.  The tech actually told her that he's not very good at returning calls.  How do you stay in business with such awful customer service?!

Paid Anthony over $600.00 in advance in November to plow my elderly mother's driveway and he did not show. His voicemail is always full and you will need to call several times to ask him to plow. Anthony did show 4 times last year but it was 6 to 8 hrs after calling him. This company will take your money and then only show when you call several times. I will not use this company again.