Don Powers, Inc.

Don put in a new sump pump.  The drain was misaligned and sprayed water all over the front of my house damaging the brick.  The discharge pipe was supported by a screw drilled into a floor joist, the pipe sagged and the joint between the pipe broke and the water was leaking out of the discharge pipe.  I would not use them again.

I was very happy with them. Our furnace stopped working in the middle of this past winter and we called Don Powers Inc.  He found the problem and spent hours getting it fixed.  After he completed it, he noticed a crack inside our furnace.  He ran carbon monoxide tests in the house and discovered we had a leak, even though our 4 year old carbon monoxide detector did not go off.  We had just brought home our newborn preemie twins, who already had health issues.  We are so thankful that he discovered this before the levels were too high.  Needless to say, our heating issue turned into a bigger problem beyond the initial broken piece.  We ended up having to replace the furnace.  He also replaced some of the immediate ductwork to help provide a better airflow.  He worked with us to pick out a good product and helped us apply for rebates through our utility company.  He also installed fire/carbon monoxide detectors in all our bedrooms.  I would definitely call him again and recommend him.  My mom ended up using him a few months later to replace her furance and get a new air conditioning unit.  She has been happy with the work too.

Don is an exceptionally competent and honest plumber. Our basement at an income property has flooded a couple of times and each time Don has come out immediately to address the problem. This past time the hot water tanks retained water and he warned us that they might not start again and would need to be replaced. Instead of looking to capitalize on the potential sale of two new tanks and the associated labor on the spot, he offered to let the tanks dry out and come back and try to restart them. When he did, they started and while he may have lost out on an immediate job, his honesty has guaranteed that we use him for all of our plumbing needs at each of our homes going forward. Don is also extremely responsive and easy to deal with.