Best Plumbing Services in Newark, NJ

When you need a plumber, you really need one!  On the Friday night of this July 4th holiday, the expansion valve on my hot water heater failed and my basement was getting wet.  My wife called over 10 plumbers trying to get some one to come replace the valve.  Steve was the 10th guy we called ... we left VM for the first 9 ... 8 of whom never returned our call.  Steve stopped by first thing Saturday morning, replaced the valve, and charged us a fair price for the service.  He was a nice guy and didn't try to upsell us to replace the hot water heater!  We plan to call him first for all our future plumbing work (home and business).  My wife and I were very pleased with him personally and his work.

We bought a historic home in Maplewood over the summer and wanted to find a reliable heating system & plumbing guy to service the vintage (probably 50+ years old) boiler and radiator system, as well as do some plumbing work.  A neighbor recommended Gateway.  They were booked up for a while, so we called Roto-Rooter to come out and unclog a drain.  The Roto-Rooter guy wanted $379 to unclog one bathroom sink -- WHOA!  Then he asked if we'd be willing to pay $150 or so, cash.  We decided to pass on that offer and wait for Gateway.

SOOOOO GLAD WE DID!  Gateway showed up on time for the appointment and sent two men (Sean and Greg), one to focus on the boiler and the other to do the other plumbing work, so I wouldn't be spending my whole day watching a plumber's butt.  They gave us estimates before starting any work -- $185 for the boiler service, and $65 to unclog a drain (that's $300 less than Roto-Rooter for unclogging the drain).  They got to work quickly and efficiently, showed me what they were doing, and explained what I needed to do every couple weeks to keep this boiler working efficiently.  

Here's the best part -- after they serviced the boiler, the secondary fail-safe system triggered and the boiler wouldn't restart.  They identified the problem and had the part in the truck which surprised me somewhat as this is an old system.  They explained that the part was $465, I authorized it and they installed it.  It still didn't work.  They traced the problem to a brittle switch in the electrical system, re-connected it, and the system worked.  THEN they took off the new part, put my old part back on, proved that the old part still worked fine, and charged me ZERO/ZIP/ZILCH|/NADA for parts and service for this task.  Clearly I was an ignorant sucker that would have paid them $465, but they went out of their way to verify that that was necessary before selling me the part.

Sean and Greg are two personable, honest guys who take pride in their expertise, craftsmanship, and customer service.  They like working for Gateway because it is an honest shop, and because it's a Union shop that trains their men up and provides benefits.  In addition to doing plumbing work on-call, they also have the opportunity to build their skills and expertise by working on new construction projects.

So, if you want honest, enthusiastic professionals who will give you fair estimates before starting the work, explain what they're doing, and educate you on the systems you own, call Gateway.  If you want to be grossly overcharged, there are other places out there who will be happy to take your money.

Reasonably priced and do a great job. They have done plumbing work for us for years and put in a water heater. Jim even helped my 92 year old grandfather when he stuck on the side of the road.

We had an unknown basement leak in our new townhouse. We were unable to diagnosis it and getting desperate. He was responsive - quick - and honest. I will be using him again.

He fixed: sump pump, replaced the bucket of the pump, fixed A/C condenser pump re routed, and fixed outdoor hose busted pipe.

Other things that made him standout-
1. Responded within the hour
2. Scheduled to come out to Westchester ASAP even during weekend
3. Diagnosed the problem and gave me 2 options for solutions - one that was an economical fix and got us out of the active leak situation and a more permanent solution at a very honest price
4. A new leak was discovered and he got that fixed as well

Alex showed up on time and was able to diagnose the problem quickly.  When he came back with another plumber later in the week, they got to work immediately.  An access hole needed to be cut in the basement wall for them to install a cleanout and snake the pipe, and they didn't do a very good job (if at all) of cleaning the area around the access hole, so I needed to go back and do some cleanup around the drywall and behind the wall.  

Since the drain is now functioning perfectly, and their price was fair, I cannot complain, I just wish they spent a few minutes wiping down the walls and cleaning up.

What an incredible find on Yelp! We returned home after a year away to find out that there had been a burst pipe over the winter. We had no running water and needed immediate help. Michael picked up the phone right away (I actually think I called him on his birthday - and he still picked up!) and was able to come by the very next day. Incredible professionalism, incredible handy work - within a few hours, he fixed the whole problem and had our plumbing up and running! I am so grateful to have found Michael - he will for sure be our go-to plumber from now on. Highly, highly, highly recommend!

i used them to unclog my bathtub. it was in bad shape . They did great job. The guys very nice , professional. Price very reasonable.

I have used Lesco on numerous occassions (Oct 2019 & May 2020) for a leaky pipe and a new water heater install.  Mike and his team (esp. Marco) are fantastic.  They are very professional, communicative, and very thoughtful with you home.  

They also help you with other ad hoc things around the house regarding plumbing.  For instance, they helped me adjust the water pressure intake - and now I have awesome water pressure throughout my entire house!

Do not hesitate to use the team at Lesco!

1 star seems generous for these criminals over at Crook and Son...we asked them to come take a look at our garbage disposal and leaking toilet. The guy proceeded to look in the sink for 1 or 2 minutes, he reset the disposal and ran it with no water running which creating a burning smell. He then told me the whole thing was shot and needed to be replaced and it would cost 575. As for the toilet, he said they would have to pick up and place the toilet in a different area, costing 400. Seems legit, right? He told me if I didn't fix it would ruin the apartment ceiling below us...then he gave me some sob story about a fire in his apartment, like that would make him seem more human. I told him I needed to talk to my spouse, he said if we refuse services we would still be charged...for the hard work of coming to my house for 15 minutes and lying to me. It's tough work.

Later, on our own, we were able to get the disposal to run again using a simple kitchen knife by scraping inside around the disposal. I was told by a friend to fix the leak in the toilet by tightening the bolts or replacing the washers, which we will be trying.

I engaged with Super Plumbers regarding a leak in my bathroom. The positive was that the plumbers themselves did a good job and were pleasant to interact with.

With that said, the overall experience was dreadful, and this is primarily due to the owner. Firstly, he takes no initiative in following up on when the plumber will arrive or when the parts necessary to fix my bathroom will be delivered ... I had to call him multiple times to clarify.

What's worse however is that when I asked him for a clearer breakdown of my invoice for my own documentation (i.e. the invoice simply had the final billed amount), he got extremely defensive. He kept going on about how other plumbers would charge more and that I was accusing him of unreasonable charges.

This person clearly only wants to work with customers who will wait for ages until he (maybe) gets back to schedule something, and who will pay whatever amount without needing any clarification on it. If you don't characterize yourself as such, please don't use them.

After a call from the owner regarding my post I am satisfied that this company really does value their customers and this was a one off case of an overwhelmed employyee having a bad day. The resolution to our situation is just  icing on the cake, nothing compared to having my wife contacted directly and be apologized to. Way To Go Able!

We had an excellent experience with Woolley Home Solutions recently, and highly recommend them to anyone. We awoke to a freezing house on the morning snow was supposed to arrive. We called Woolley, and Art arrived promptly, repaired our boiler, and gave us a lot of helpful information about maintenance and care. Really appreciated the prompt, courteous, professional customer service. Thank you!

TOTALLY UNRELIABLE
Do not use if you value your time as the service people do not show up for appointments. This happened to me twice in one week. The second time, I called several times during the day to confirm and was assured someone would show up at the designated time. After they hadn't shown again, I called and was put on hold while the receptionist said she'd call the driver.  I was disconnected and when I called back, no one answered. Not even an answering machine. Never again!