Ed's Plumbing

Our faucet had begun to malfunction and was actually dripping water below into the cabinet. I didn't notice it till one day I reached down and my sponges were already wet. I pulled everything out and a pool of musty water had caused the bottom of the cabinet to become concave. I knew it was time to replace the faucet.

I am very partial to DIYing so I felt incredibly confident after watching a YouTube video but nothing prepared me for the damage I was about to face. I couldn't get anything off due to the rust the water leak had caused! After wrestling it under the cramped conditions of kitchen sink cabinet for about an hour, I gave up. I didn't have the tools or honestly the knowledge to tackle the extensive damage. This is where Ed's plumbing came in! I found them on Nextdoor with gleaming reviews!

They literally came next day!!! The technician that arrived was very thorough and kind. He had to whip out the power tools and I knew I had made the right choice in calling a professional. I would have been under the sink for a year with a little flathead screwdriver!! The faucet was gone and he even installed the faucet I had provided. It was also nice of the technician to look at my water heater real quick as well! The total was $250 which was reasonable for the knowledge and labor that was provided.

I 100% recommend this service and will call them again if I need to.

I scheduled an appointment for Thursday, July 20, 2023 to have a garbage disposal removed, 19-inch Kohler toilet installed, and the handle to my commode tank replaced in my master bathroom. I was told that I would be their 1st appointment. Needless to say no one showed up to do the work, nor did anyone contact me to give me a reason for them not showing up. After multiple calls and several emails, Peyton finally emailed to say that the reason he did not show up was because, and I quote, I apologize for the inconvenience. My phone was damaged and I am awaiting a replacement. I will call you once I receive a new one which should be some time today. This response was sent on Friday after multiple calls and emails.

I responded and said that I would give him another opportunity to redeem himself. Again he never responded so I sent another email saying I still have not heard back about when the plumbing work will be done. You say you want my business but your actions say otherwise. If you don't want the job, please just say so, and I will find someone else who wants the job. He again responded on Monday, July 24th via email with I can get to you on Wednesday. I will have a new phone today. No time was given. Wednesday morning came and I did not hear from him. Again, I called him at 11:32AM, and lo and behold he answered.  He did not give a reason  why he had not come and said he can get to me Friday. I told him I will no go beyond today with him.

I don't normally write reviews but as you can tell, I am pissed.

I hope this benefits someone. Thank you for reading my review.

Mamie