Metro Plumbing

Engaged Metro Plumbing to replace a drain line under my house. It started with their estimator, Blake, coming to my house to give me a price for the work. I went over everything I wanted including cleaning up the mess after the job was completed. I had previously gotten a price from one of Metro's competitors, and Blake's price was very reasonable.
The day agreed upon, 4 plumbers arrived to get the job started. Once the new materials were in place and job underway, two of the plumbers left leaving two to actually rebuild the 60' drain line. The two that stayed were Greg and Chad. Greg and Chad worked for about 3 hours rebuilding the line. While they were working under the house, my wife was using the kitchen sink. Greg informed me while my wife was using the sink, they heard water dripping as water drained. When they investigated they found the kitchen drain had come unglued (after 14 years) at one point and was leaking. I asked them if they could fix it while they were here. Greg said they could, it would only take a few minutes for them to put a new fitting on and reglue it. Greg called the office and told Blake what they had found and asked what I would be charged to fix it. When I was quoted the price for an additional 15 minutes of work, I was in shock. The good price I was given to replace the original drain line quickly faded and turned into a feeling of being used and abused. Of course I could have decided to not get it repaired by Metro, but the guys were already here and who wants their kitchen sink draining into their crawl space. I even told Greg it felt like Blake was trying make up some ground on the good price I was given for the original job.
I do want to state, both Greg and Chad seemed very conscientious and intent on doing a quality job. I enjoyed working with both guys  Had I been given a reasonable, not cheap price for the extra 15 minutes of work, I would have given Metro five stars.

I would highly recommend Metro plumbing! Mr Shears was courteous and communicated with me and very upfront about prices and what was needed! I will only use Metro plumbing for all my plumbing needs from now on! Very reasonable!

# HUGE RIP OFF ARTISTS. They charged me a $100.00 fee to come out. Didn't even apply it to what they were doing. Tech came over a month ago, and plunged my tubs with a plunger, said they were fixed, then handed me a bill for $300.00.
JUST called Dauenhauer. I used them when I lived in Louisville. I trust them. They came out, replaced all the hardware in my tubs--all of it, all chrome, soldered off pieces, fixed my leaking toilet, snaked my drains and pulled out debris that Metro didn't even touch. Only charged me $180.00 total, FOR ALL OF THIS! NO fees to come out and diagnose.
I wonder who I'm going to be going with from now on. I can GUARANTEE YOU it won't be hideous Metro Plumbing Inc. # terrible company. # terrible management. # fake Xians. I went with your company because a guy from my church said you were Christian run. There's nothing Christian about being in the temple and ripping people off. I do believe Jesus tanned their hides. Your's oughta be tanned too. Don't claim to be Christian run, if you're not going to treat people correctly, and do the right, trustworthy, honest, and good job. Don't trust this company.