Best Businesses in Florida

If there were more than 5 stars 8 Flags would get them. These people are professional, competent and unbelievably nice. In a world where customer service is a thing of the past, they stand out. They came on time, every time, they wore masks, they wore booties on their feet, they cleaned up when finished. Their work is perfection. All of the workers are competent and friendly and Monica and Haley in the office are the nicest people you'll ever deal with. Our bathroom project has had many ups and downs but 8 Flags was the shining spot in the entire project. Thank you 8 Flags!!!

I bought a home and the plumbing was in a real bad way. Pipes were bursting. The previous owner had obviously DIY'd the plumbing.  

Well Kevin came out and redid all the plumbing in my home on a moment's notice--over a weekend no less! His price was very fair and the quality high. From experience I can say his work is far better than the work of the local big plumbing companies--the big guys just ain't got no quality control.

Anyway, I'm sticking with this company from now on. I can now sleep tight knowing I got good pipes!

I have used this company in the past with no problem. However, when I had some questions about my bill following their most recent service, I was told that the manager would call me once he examined the invoice. Long story short-no phone call-nothing. I had to call them back five days later. I considered this lack of response unprofessional. Don't blow-off a customer, especially a repeat customer, who has recommended your company to friends and family.

Called company twice, the second time, I explained that I was a repeat customer and had not heard back from original request. I was assured that a technician would be in touch. Still nothing. This began at least 2 weeks ago. I called Kingdom Based Plumbing and they immediately scheduled an appointment and will be here in the morning. Very disappointed with St. Johns Plumbing. Apparently too busy to maintain business relationships or even bother to explain why.

I got back from vacation recently to a door hanger from JEA stating that I would need my backflow preventer to be inspected as part of a routinely scheduled check. I think they send them out every few years.

Included was an estimate from a competitor for $395. It's not huge money, but I thought that I would call someone else and get a quote just to make sure that it was a fair price. I found Bob's as a preferred vendor on the JEA website so I gave them a call.

I spoke with Wendy at Bob's backflow, and she informed me that they could beat the price on my previous estimate and that if the unit could be repaired instead of replaced I might even be able to get it done for less. Great news!

I scheduled it, they made the repair promptly and were able to simply repair the unit. So to recap - the work was done on time and under budget. How often does that happen these days? Thanks guys!

Unprofessional and rude. I've never in my life seen a service person come into someone's home and being disrespectful. Just because the association sent you over, that does not mean I am not your customer. I would never hire this company!!

MY OPINION: DO NOT USE THIS COMPANY WHATEVER YOU DO!! Bought a brand new Rheem AC unit from them and had them install Feb 2014 bc they had the best price after shopping around. The owner, Luis, assured me he had a great technician to install it and we would have nothing to worry about. Had nothing short of 10+ service calls within the last year and 5 months for both heating and AC issues. Consistently rude every time you call, poor response time and then expect you to get home at drop of a hat when they do call you back, usually the next day. They will always tell you the owner Luis will call you. He won't get back to you most of the time and even if he does you will just be wasting your own time talking with him. Completely incompetent company, owner and staff from our experience. Finally after a total failure of a brand new AC unit 17 months after purchase  (in mid-August!) we decided to call another HVAC company to come take a real look at it. Fan and motor completely broken due to poor install. Technician was able to list about half a dozen other things done poorly on the install contributing to our endless service calls. I will be reporting this to BBB, Ken Amaro, whoever will possibly help other people not have to go through this. This company operates like a total fraud and should not be in the HVAC business from our perspective. PLEASE LEARN FROM US AND SAVE YOURSELF!

Do not have this company pump out your septic system. They left a considerable amount of solid waste in the septic tank, even after I told him he left too much in the tank.
Also, they have you sign a contract that contains 3 full pages of conditions. I consider that to be a bit over the top when they are just pumping out a septic tank.