Best Plumbing Services in Orlando, FL

When it was time to replace my almost-15-year-old water heater,  I had to make several decisions.  One was the type of water heater I wanted.  After doing some digging around online I decided that a hybrid heat pump water heater would be my best choice.  I called 7 companies for estimates.  3 of them didn't want to be bothered.  The other 4 gave me written estimates.

To be fair, I believe any one of those 4 companies would have done a good job for me.

But I chose Brodway Contracting for the job.  They were the first to respond to my request, their price was awesome, their communication was fantastic and the guys they had to install the water heater were amazing

After the installers left, the unit malfunctioned.  I called right away, left a message, and got an almost immediate response -- and this was well after business hours.  It turned out to be a bad circuit board -- but Brodway was right on it and had it fixed the next day.

The level of service I received from Broadway was just amazing. From start to finish I am super happy with them, and with my new water heater.

I'll definitely do business with them again, and I wholeheartedly recommend them.

5 STARS all the way!! After foolishly spending 3 days and about 100 bucks on various liquid plumber type crap as well as first a 10 foot long snake and then a 25 foot long snake I finally gave up and began what I thought would be a frustrating hunt for a reasonably priced plumbing professional. I needn't have concerned myself. Within a 1/2 hour of putting my request for a plumber through Yelp I heard from Florida Rooter as well as a couple other plumbers. But it was Florida Rooter's pleasant, professional and concerned reply, as well as a reasonable ballpark price for my issue (a stubborn clogged drain), that made me contact them right away. Within minutes of leaving them a message they called and we set up a mutually agreeable time for them to come by. Very simply this is what happened, they arrived ON TIME, Russell politely introduced himself, reviewed the issue with me and got right to work immediately. He found and solved the problem in short order and charged us what had been quoted on line. He cleaned up completely after himself (in fact, the room looked BETTER than when he began his work!). He left us his contact info on a refrigerator magnet and thanked US for allowing Florida Rooter to do the job. In a nutshell, if you have ANY type of plumbing issue, don't wait, just call Sharon or Russell at Florida Rooter. You'll be glad you did. Thanks Russell! 5 STARS all the way!

We have used AB Scragg Plumbing for years. My favorite part is they treat you like family, open and honest explanation of the issue at hand, path to resolution and upfront pricing. They are communicative and reliable. I also appreciate they will tell you if they are unable to work on a specific issue when you request service rather than coming out, charging you a service call and then telling you. Grateful to have them in Orlando!

I bought a flipper house with endless hidden issues including plumbing. I did not think I needed a plumber the first week I moved in but then found myself without flushing toilets and with showers backing up. Yuk! I didn't know who to call until my neighbor suggested Johnny Jones Plumbing. They said JJP usually does more commercial projects but to give them a try. The owner Lisa Jones answered my cries and came to the rescue for me and my 2 daughters. Lisa moved around what she could to send someone over and help us out. I haven't had the best of luck with service companies since moving to Florida BUT Johnny Jones is the exception. They treated me like family and came to my rescue. They are professional, reliable and have a heart. I am forever grateful.

Greg was an absolute rockstar. Not only did he show significant integrity, but his knowledge of the issue and getting it all resolved was amazing. HIGHLY RECOMMENDED!!!

Level of service and rates are impeccable.  They are extremely prompt, listen to and understand all plumbing problems.  They also give recommendations to make plumbing issues negligible in the future.

Wouldn't look anywhere else.

To be honest it wasn't the best experience in the beginning. I won't go into detail but let's just say things were a little rough with communication, timeline, damage, and potential unforseen extra cost. Some of these things were unavoidable and others could've been avoided with some communication. Chris is great in a sales aspect and definitely gave the best quote out of three other companies. Tyler by far saved this review from being a 1 or 2 star. He really went above and beyond to communicate and fix the problems that were made/created. Some of these things he didn't have to do but he did. His customer service and helpfulness to fix the issues created really helped and saved the overall experience. Thanks again Tyler.

**Please read this before they talk you into purchasing a maintenance plan or before using their services at all for that matter**

I have the annual maintenance plan that includes 2 free yearly maintenance checks on the A/C. My first appointment, yes I said FIRST, was scheduled about a week in advance, the day before it was scheduled I received a call from Wendy asking if there was any way I was able to reschedule as they add an influx of emergency calls. I informed Wendy I would check if my mother, who was taking time out to be at the appointment as I could not have time off work, would be able to reschedule but if she was not, I would need to keep the original appointment. She assured me if I wasn't able to reschedule I could keep my appointment.

The next morning, Wendy called about 20 minutes prior to my appointment window asking if I had been able to reschedule. I informed her that no, we were not able to reschedule and would need to keep the original appointment. She replied with Ok I will see if there are any servicemen in the area to come out. Interesting because, shouldn't there have been someone on the way because I had NOT cancelled the appointment the day before? Wendy called again, 5 MINUTES BEFORE MY APPOINTMENT WINDOW to tell me there was no one available to come out. IF THERE WASN'T ANYONE AVAILABLE WHY WOULDN'T YOU HAVE CANCELLED THE APPOINTMENT YESTERDAY SO WE WOULD NOT HAVE HAD TO CARVE OUT TIME TO WAIT FOR THE SERVICEMAN THAT WAS NEVER GOING TO SHOW UP. Needless to say I was disappointed and confused at the misleading communication from Wendy. We reschedule for 2 weeks later.

FAST FORWARD 2 WEEKS.  I again, asked my mother to set aside time to be present for the appointment while I was at work. The window was set for 8-10am. I received no call about a cancellation so I figured everything was good to go. WRONG! My mother called to confirm at 9am and they said someone would be out. FALSE!!!! NO ONE SHOWED UP!!!!!!!!!!!!!! If it wasn't bad enough that our time was wasted after the FIRST appointment fiasco, they did not even attempt to redeem themselves and correct their mistake and try to show good customer service the SECOND time.

This was an absolutely horrible experience. I felt very mislead by customer service and very dismissed by the company in general. I will not be using their services any longer after this experience. And judging by other reviews, mine is not an isolated incident.

He is a handyman only for mobile homes. I had a roofer get up on the roof and check his work it was a disaster.

Broke contract. No call, no show. I left multiple messages and even tried to email. Don't bother with them.

Buyer beware deceptive sales practices I was lied to and told they no longer  offer Air conditioning services and you have to buy a maintenance agreement for hvac, electrical and plumbing  do not fall for it. Have your hvac maintenance done by any body but Frank Gay. If it was a good product you would not be forced to buy it