Best Electricians in Jacksonville, FL

This will be my 18th review in 10 years.  I only write reviews when service is terribly poor...or astronomically wonderful.

I needed the entire house to be on my new generator so that during the storms I could still have power.
The owner of Advanced came out to give me a quote for the work and within 3 days the work was completed.

A few things stood out to me:
* The owner took his time to explain what needed to be done.  I had many questions, and he answered them all.
* The quote was sent same-day, which is a biggie for me.  I tire of business who send quotes one week later.
* The company called the day before the appointment to let me know that they were still coming.
* The owner called on the morning of the appointment to let me know that the crew was on the way.

I couldn't have asked for a better experience.  5 stars -- well deserved.

I have been trying to get an electrician over to my house for 2 weeks to replace some outside floodlight receptacles. American had previously installed a new garbage disposal, so I tried them. The first appointment was a no-show due to rain. There was no follow-up by the office to reschedule, and there was no record of my appointment when I called again. I got another appointment; again no-show even though the weather was favorable, and again, no follow-up by American. The problem seems to be administrative at the office, not the electricians. Regardless, this is unsatisfactory customer service.

Jud Freeman

I'd like to tell you about their work but cannot. Jeff Crawford came out to do an estimate for us.   He never followed up with an estimate even after several calls.  In fact he never returned any phone calls or responded to emails.

I just bought a house that I am remodeling.  I have had Darrell's out twice now for various small projects and they have been great - efficient, courteous and do a fantastic job!

After speaking with several area electricians last month about installing a ceiling fan on a 16' high ceiling I decided to go with Empire based on reviews here. I set a date for Jan 3rd, confirmed the date a week ago and called in the AM to confirm the appt for later on that day. I was told that I would receive a call 1/2 hour before arrival. No call but two electricians showed up in the time frame. Only problem was they had no idea that the ceiling was 16' high, as I had discussed when setting this appt, it was not listed on their work order and they did not have a ladder. They said that they could come back the next day and I agreed, even adding some additional work to my order. 9-10 AM was the agreed upon time. By 2 PM it was pretty evident that no one was going to show. And during all of this there was not even a call from the company apologizing for the error. So I wasted 1.5 days of my own time on what should have been a simple swap out. I cannot say whether they do good work or not but as far as customer service goes I cannot recommend them. I have scheduled the install with another electrician for next week.

If you need a pool electrician this is the guy to call. Reliable, expert and lifelong member of the community. Very trustworthy.

When I discovered my boat lift wouldn't work this morning and with a hurricane approaching, I started calling electricians.  Only Lighthouse tried to help by squeezing me in between their schedule calls.  They were there in 20 minutes.  They couldn't fix all that was wrong, but they hung in there and figured a way to get power down to the river and to the lift, and got my boat as high out of the water as possible within 2 hours.  No idea how we'll fair in the hurricane, but Lighthouse gave us a much better chance.  When you consider the nightmare of a boat loose in the hurricane or tearing the lift and boathouse to pieces in the storm surge, you can imagine my relief that Lighthouse responded and figured out a way to help.  I called 11 electricians this morning and was fortunate when Lighthouse came to the rescue.  They'll be the only ones I call in the future.

Totally recommend these guys. I called to get an appointment and was asked what my issue was.  I described the issue and what I had already done to fix it and the fellow gave me another pointer to try.  I did as he described and it fixed my issue.  I will always call them first.  Plus, their diagnostic charge was less than others.  Don't look any further.  Call them now

We own several properties, and Larry has done work in all of them. He is fast, meticulous and definitely knows what he is doing. He's a down-to-earth guy, and always in a good mood. He is very fair with his pricing and always bills us directly, even when we have had work done through a contractor.

Out of all the professionals we've had to deal with during the past 3 remodels that we've done, he has by far been the easiest and best to deal with.

The communication was excellent from the first phone call.  I explained that my father was on a new oxygen machine and it blew a circuit so I needed to have that checked as well as the breaker.   I was able to get an early appointment the next day which I was happy with.   Later that afternoon she called to say they had availability that day.   Matthew called me to tell me he was on his way and was so kind.   My father wasn't thrilled because this was something he used to be able to do.   But was very complimentary about the fellas and their work when it was completed.   I will defiantly be calling them in the future.  Thank you so much!

We had them in to add new lighting and move some wiring.  They showed up a few minutes early, did the work quickly, were very tidy and cleaned up after themselves, and were extremely friendly, courteous and professional.  As far as home-related services, this is the best customer experience I've had since moving to Fernandina Beach.  Also, the price for the work they did was very fair.  I definitely recommend them.

Showed up right on time, problem fixed expeditiously (hard to reach dryer hose), cleaned the workspace, prices very reasonable.

Very nice technician arrived but estimate for a new electric panel was too high for me,

Beware! They came to my house for a simple problem and they told me I needed all of these expensive repairs, including the replacement of my main circuit panel. I became suspicious when I read reviews about their price gouging practices. I went on the Better business Bureau website and got a referral to a BBB approved electrician. They did the job for 1/2 the price and told me that I didn't need the panel replaced along with several other things that the David Gray tech said I needed. So... BUYER BEWARE!!!

Honest, reliable, and hard-working family business. I would recommend them to anyone in need of electrical work! They will do right by you!

John from Silver Stand Electric came out to my home on Friday May 8th. This service call was through my home warranty company, so if you reach out to him directly, your experience may be different. John was in a rush when he came to my house early that morning. He made it  VERY clear that he did NOT want to complete this job as it would require him going into a crawl space.  He was in such a rush that he left my backdoor open, which I did not notice until later in the day. It seems that technicians who work with Home Warranty companies are more interested in the diagnosis fee that doing the discounted work through the Home Warranty company.  He told me there was an installation issue, and he was not sure it would be covered. Fine, that reasonable right? Well, per American Home Shield, he told them that the wires had been cut and took photo evidence that the wires had been cut. I recently moved into the home so it was not done by me. This is not an issue, but had he been more transparent, I would have just hired him or someone else to fix the outlet. I had to wait 4 days for the home warranty company to call me back. All of his negative reviews seem to be from Home Warranty customers. If he was just honest, I think his rating would improve. It seems like he makes a decent income just doing a few home warranty calls and never actually fixing anything. Which of course the home warranty company love, they will hire him forever.

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