Silver Strand Electric

John was sent by American Home Shield. He was highly professional, diagnosed the problems quickly and repaired them.

John is professional, courteous, knowledgeable, helpful, friendly and knows his trade well. He diagnoses the problem by process of elimination till he figures out the issue and solves it.

During the COVID pandemic, I was able to receive next day service. I received impeccable service. While service was performed, explanation was given as to why certain products were used as opposed to others. Highly recommend using Silver Strand Electric.

Highly disappointed that what John was hired for wasn't done. Needed a ceiling fan replaced.  Instead, he just took down my ceiling fan. Ignored me for some time. Tells me he will contact me Monday. Still haven't heard from him. A complete waste of time!

No you did not need to remove my fan. The light still worked. Since you knew beforehand you should not have taken it down. And you shouldn't ignore a customer.

Negative 1 Star would be more accurate:

I would NEVER recommend this company!!! Silver Strand Electric was sent to me by my home warranty company American Home Shield to fix an electrical problem that I was having. When John (the electrician) came to fix the electrical problem, he broke a light fixture. I'm sure it was an accident! Accidents DO happen! John wrote the model number down of the light fixture that he broke & said that he'd be back, & that was over 3 weeks ago. I haven't heard from John or Silver Strand Electric since. I've called John & left several messages & gotten no response. The warranty company has reached out as well. Horrible business over a 53.90 part. I assume this is why companies are licensed AND insured. As a result American Shield Home Warranty is going to put Silver Strand Electric on a Do Not Use vendor list. Horrible...just horrible! My next stop, Better Business Bureau....all of this over 53.90

*Update* In response to John's horrible explanation, why would he:
1.Tell me he would be back after writing down the model # & never return.
2.Not return any of my calls or the calls from the warranty company.
3.Or respond to the Better Business Bureau when they asked him the same thing.

No matter how you look at it, this company is EXTREMELY UNPROFESSIONAL!!!!!

Highly disappointed, we went through our home warranty company that called this provider. He came and took the fan down and then left it in the middle of my daughters room and then gave me the run around for a week. He then marked the claim complete and finally I heard that he cannot fix the problem and that it isn't covered and that he isn't comfortable doing it and to find another electrician. A complete waste of time!

I recently requested service support through my home warranty company. Silver Strand was identified as the provider.  John Lovett quickly returned my request and discussed the problem. He was able to assess the issue and determine it not be an electrical issue saving me a $75.00 service charge.  This honesty and responsiveness was refreshing, and I would recommend based on this alone.

John Lovett did an excellent job. Was in and out quickly and was the consummate professional. Would definitely use him again!!

John from Silver Stand Electric came out to my home on Friday May 8th. This service call was through my home warranty company, so if you reach out to him directly, your experience may be different. John was in a rush when he came to my house early that morning. He made it  VERY clear that he did NOT want to complete this job as it would require him going into a crawl space.  He was in such a rush that he left my backdoor open, which I did not notice until later in the day. It seems that technicians who work with Home Warranty companies are more interested in the diagnosis fee that doing the discounted work through the Home Warranty company.  He told me there was an installation issue, and he was not sure it would be covered. Fine, that reasonable right? Well, per American Home Shield, he told them that the wires had been cut and took photo evidence that the wires had been cut. I recently moved into the home so it was not done by me. This is not an issue, but had he been more transparent, I would have just hired him or someone else to fix the outlet. I had to wait 4 days for the home warranty company to call me back. All of his negative reviews seem to be from Home Warranty customers. If he was just honest, I think his rating would improve. It seems like he makes a decent income just doing a few home warranty calls and never actually fixing anything. Which of course the home warranty company love, they will hire him forever.

A week after I had John fix my last issue, I had a problem with my kitchen light going out.  I contacted him on a Sunday and he offered to come by one night after work as he was quite busy.  He was great at communicating with me all week and although we couldn't make it work during the week due to his busy schedule, he offered to stop over the weekend which was perfect for me.  He even diagnosed the problem over email and gave me several options before showing up - and he was on the money with the diagnosis.  He came in and in 20 minutes fixed the problem.  Another quality job well done!  I highly recommend this local Beaches community electrician.

John was extremely consultative throughout the entire process, prompt in his communications and flexible with his schedule.  Could not ask for anything more.  Highly recommend as his ability to troubleshoot symptoms from afar made my family's life much easier.

Good guy with fair pricing.  He works quick so it kept his per hour price down.  looking forward to using again.  I'm in JaxBeach and he is a local guy for us.

I had a home warranty claim that was misdiagnosed by a different company.  Silver Strand was sent to help and was able to properly diagnose the problem over the phone!  Despite not getting paid for a house visit by the warranty company - they spent a lot of time to help me and with my warranty company to get me a resolution.  If this is represenative of their expertise and business principles  - I highly recommend!  The next electrical issue I have, I will call Silver Strand!

Highly endorse John & Silver Strand. John helped us navigate through setting up our electrical for our new luxury electric vehicle....a Tesla Model S. I would not trust my new baby to anyone else. He was very diligent and handled everything wonderfully. My trust level with him is VERY high!

I am so glad I found John at Silver Strand. I have used him several times now and have been happy with the service every time. He is honest and goes above and beyond to save you money. I highly recommend this company for any electrical issue big or small..Super nice guy!

I have an old, historic home in Avondale and wanted to upgrade some outlets to be grounded (for electronics). My house is ungrounded (2 prong) except for some major appliances (AC/Water heater), and I wanted to have put TVs in the back bedrooms. John was very knowledgeable and provided the exact solution for what I needed. He was prompt, professional and friendly. He was able to do the work on the weekend which fit into my schedule. He was able to work with my existing wiring/outlets and ground the back bedrooms.

I had the most amazing experience with John Lovett at Silver Strand Electric. We had a circuit breaker that blew and  left us without power. John arrived on time, and did everything possible to restore electricity. The part that we needed was not available and needed to be ordered.... which meant no power until it arrived. Communication was amazing, and thinking outside of the box, we found a solution at 8 pm that evening. John returned on a chilly, blustery night and installed the piece without charging an emergency after hours fee. If you are looking for a honest, no bs reliable professional, I would strongly recommend this gentleman. He literally dropped everything to come back and help us out. I will refer him to anyone who is in need of a an electrician. There are so many dishonest individuals in this world, and I'm glad John is NOT one of them. He will be the only person I will call if I am ever in need of electrical services again! TEN STARS!!!!!!!