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Papa's Plumbing

Papa's Plumbing

Plumbing Service
Los Angeles CA
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Description

Papa's Plumbing takes pride in being a third generation plumbing company, provider of superior customer service, and prompt response time. We specialize in trench-less Sewer Repairs/replacements, rooter service, hydro jetting, and water heaters.

HISTORY

Established in 2015.
Third generation plumbing company. We truly enjoy what we do. Saving Water Is Extremely Important To Us.We thrive to provide excellent customer service to our clients. if our clients are happy, then we are happy. We go the extra mile just to put a smile on our customers' face.

ABOUT BUSINESS OWNER

Third generation plumbing company. We really love and enjoy what we do. We established this company to provide superior customer service to all of our clients. Number one rule in this company is honesty.

SERVICES

Emergency Services, Water Heater Repair, Drain Cleaning, Gas Line Services, Faucet Repair, Leak Detection, Toilet Installation, Faucet Installation, Garbage Disposal Repair, Gas Water Heater Repair, Hot Water Recirculation Pump Repair, Tankless Water Heater Installation, Virtual Consultations, Septic Tank Services, Pipe Repair, Toilet Repair, Water Heater Installation, Bathtub and Shower Repair, Pipe Installation, Sewer Services, Drain Installation, Garbage Disposal Installation, Gas Water Heater Installation, Hot Water Recirculation Pump Installation, Sump Pump Repair, Tankless Water Heater Repair, Water Heater Leak Repair, ,

Reviews

Alec B.
Alec B.
05/09/2023 12:00:00 SA
I can't say enough great things about Papa's Plumbing. I called them after two other plumbers failed to fix my clogged main line, and George arrived soon after. He was hard at work in no time, and after jetting my lines, he discovered a broken clay connection that was causing constant clogs.

What I appreciated most about George was how clearly he explained each issue and showed them to me with his camera. He gave me a range of options to fix the problem, and we decided on a spot replacement. The Papa's team trenched down and completely replaced the damaged pipe, added a 2-way clean-out, and even patched up the concrete in under a day.

I've hired many plumbers in the past, but I've yet to see a team as efficient and professional as Papa's Plumbing. From start to finish, they provided exceptional service that exceeded my expectations. The team was friendly, knowledgeable, and worked together seamlessly. Their attention to detail was impressive, and they made sure to explain everything they were doing along the way.

Thanks to Papa's Plumbing, my main line is now functioning better than ever before. I would highly recommend this company to anyone in need of plumbing services. They are truly the best in the business!
Louis K.
Louis K.
2/17/2023
TL;DR they refused to work with me as a renter. Avoid.

If you are a renter, don't waste your time calling these folks as they will not work with you. Contacted them seeking an estimate on a job ($1800 estimate from other plumber) to get second estimate. They refused to even come out and do an estimate without the homeowner calling them first. Way to lose a job, Papa's. Seemed elitist; and calling me sweetie while telling me I'm not adult enough to schedule a plumber service is condescending and problematic. Guess Papa's is the Patriarchy!

Guess what, we renters are human too.
Amanda G.
Amanda G.
05/11/2023 12:00:00 SA
Our tankless hot water heater went out and Papa's plumbing was the only ones open late enough to respond to our urgent request. The receptionist was quick to respond. She got someone out to me first thing in the morning. The worker was able to install a new system and fix the problems left behind by the old system we had. By noon we had hot water again. Papa's plumbing did not have San Fernando listed as an area they service, but they did not hesitate to help us. The employees are very knowledgeable and kind. I would highly recommend Papa's plumbing. Just to note, other places did respond back later the next day, but informed me that they could not help with tankless in my area. Even big name companies. So if you need assistance, go with Papa's Plumbing!
Ralph B.
Ralph B.
9/20/2022
Papa's plumbing helped me unearth the hidden mysteries of my 100 year old home's sewers. They did absolutely immaculate work in replacing cracked century old cast iron pipes with brand new PVC and fixed a bunch of other stuff we discovered along the way. Finally, we passed permit inspection with flying colors.

Papa's has a skilled army of plumbers who performed flawless work at blinding speed and kept me informed of the costs and technical details every step of the way. Working with Papa's gave me some ideas on future projects, and they're definitely the first people I'm going to call when it's time.
Gregory H.
Gregory H.
08/03/2022 12:00:00 SA
As first time homeowners, plumbing the depths of costs required when making major repairs can be a harrowing affair, one that can *almost* make you want to become a renter again. We called Papa's Plumbing to have their technician Jaime assess what we already knew needed repair after numerous quotes and inspections (we needed a 1960s-era main coming into our home replaced as the extensive corrosion validated prior inspections/assessments we were risking failure).

Papa's Plumbing came back with not only the best pricing, but also immediately worked diligently with their sizable team to carefully open up an unobtrusive trench that didn't harm our mature oak trees and only removed the outlying brick trim of our driveway to reduce damage and repair costs. I took special note their team had obvious experience understanding the geology of Altadena's landscape, including hazards related to soil, rocks, roots and other gas or electrical lines, taking extra precautions to repair rather than compound any problems and explaining and answering questions with an informative attitude. They always arrived on time, returned calls or texts quickly, if not immediately.

Also all along the process the team's manager/supervisor Serge made himself available on-site, not only to review his team's progress, but also update us all along the way when repairs were made or any decisions needed to be made on our part. Their communication skills made us feel like we were being informed with the respect of a company who wanted to earn our long term business rather than simply cash-in on a single project. An extremely professional crew, from the youngest to most senior team member. I will not hesitate to call them back for our next round of new homeowner repairs.
Lacey W.
Lacey W.
03/02/2023 12:00:00 SA
Installed toilet and alerted us to some larger plumbing issues! Very responsive, everyone we have had come through our house from Papa's has been friendly and nice to work with.
ryan c.
ryan c.
10/25/2022
Had a great experience with papas.
They came out quickly, and diagnosed the problem efficiently. He used the camera to be sure what he was dealing with before wasting either of our time. They usually charge for it, but because it was his initiative to use it, seems like I got service above and beyond. The problem was solved and I was given prices and options on how to proceed. Had to opt for only the clearing, rather than the hydrojetting I DO understand I need from his showing me, simply a timely financial decision.  But great service with clarity of issue and options left me feeling great about their company.
Bonus points for their cool classic branding on the company van.
Sean V.
Sean V.
3/24/2023
What a fantastic experience!! Not only were Ulisses and Jose punctual and professional, they also talked me through everything they were doing and why. I highly recommend Papa's plumbing.
Karin B.
Karin B.
1/23/2023
Alex the technician was on time and professional. He let me know about 15 minutes before he arrived which was important to me because it gave me a head up to be home at the time of his arrival. He was courteous when he came in and gave me all the information I needed while assessing the problem. After unclogging my toilet he charged me exactly what he quoted me over the phone which showed honestly. He even took me outside and showed me where the main drain was just in case I gave upon a problem like this in the future. Thank you for great service.
Jane S.
Jane S.
12/09/2022 12:00:00 SA
These guys are on the expensive side. They quoted us $600 for a garbage disposal removal and replacement. We were able to find other quotes from $400 to $300. The one good thing was their quote was so outrageous that it motivated us to do the work ourselves, saving us $480.
Julie B.
Julie B.
7/22/2022
Papa's Plumbing was a wonderful company to work with! We had a worm crawl up through our shower drain (so gross!) so I knew there was a problem somewhere underground. Someone was able to come out the day after I called. Within about 20 minutes, Alex found the problem. When discussing options, they gave us 3 different options of what we could do which all had different price points, which was really nice.

They were always on time or a little early, always kind, and were great communicators. We will definitely be using them again the next time we need a plumber! I highly recommend them.
Kenneth B.
Kenneth B.
04/07/2023 12:00:00 SA
I have learned long ago that a company that sends out a crew without a price becomes a hard sell and usually higher prices.
Gary M.
Gary M.
8/27/2022
Papa's Plumbing was Great. We called them for a sewer inspection on a property we are in escrow for. They were very detailed and professional. They took the time to explain every aspect of Plumbing. I'm glad we hired them because now we know all about our Plumbing system prior to purchasing the home. I highly recommend them to all of my family and friends.
They will definitely be the Plumbing Company we call when we need something.
Mark U.
Mark U.
4/24/2022
I was originally very disappointed with PP but  to their full credit, they took very seriously their mishap.  As it turns out, the staff member responsible for our service had personal emergency that pulled him out of service and the home office was blind sided.
Anyway head of department, Serge took personal control of our projects and has changed our experience 180 degrees. They have been communicating fluidly, completed the first project flawlessly, including stucco patch work after running a new gas line. Also following up with keeping tabs on the future scheduled work.

They have revealed a genuine professionalism after the first mishap. They were not defensive, acknowledging the original problem and successfully stepping up to change our experience. As a property owner with tenants we need trustworthy subcontractors. We now have a plumbing service that is exactly this.

I can now highly recommend Papa's Plumbing as a reliable source for solving plumbing needs large and small.
They show up on time, live up to their estimates both time and cost and follow up to make sure the customer is satisfied.
Lewis H.
Lewis H.
2/26/2023
Solved my problem immediately. Prompt and clear communication. Great experience
Alex B.
Alex B.
12/14/2022
I've given Papa's Plumbing several projects over the last few years at my house and also my rental. They are not the cheapest, but they are ALWAYS responsive, reliable, and efficient. I've had them come in after a bathroom contractor didn't adequately compete a remodel, and I've also had them come in when my previously dependable plumber became much less dependable.

Even if they are not the least expensive, the added price is definitely worth the peace of mind.
Susan S.
Susan S.
03/02/2023 12:00:00 SA
Papa's Plumbing came and replaced the old old old sewer line. While doing a check for leaks under the house, a worker found small gas leaks.  This could have lead to serious problems. I am thankful they were able to replace the pipes. About a week later my heater stopped working. This had never happened before and since Papa's were the last people to touch the pipes, I called them. Serge called one of his consultants to come and look at the problem. Turns out it was an electrical problem. Serge was kind enough to trouble-shoot this problem for me. He didn't have to do that, but he went the extra mile for me. That's how this company operates, they do great work and they are great people to work with.
Erica F.
Erica F.
10/26/2022
Consistently great! We have used Papa's several times and they always provide great service at a reasonable price. Recently we had a dripping faucet and they came and fixed the problem quickly. They are friendly and professional.
Leanne B.
Leanne B.
03/05/2023 12:00:00 SA
My oak tree decided to tear up my sewer lines.  Papa's came in and saved the day!  They were prompt, courteous and professional.  They kept me closely advised of their progress.  I will definitely use them again.  Serge was particularly helpful and attentive.
Alfred C.
Alfred C.
11/19/2022
Called with an emergency and they were able to help the same day. Fantastic service!!
Leslie M.
Leslie M.
2/28/2023
I called. They came out when they said they would. 2 issues, one resolved but the other the guy told me he would call/visit 2 plumbing supply stores for the part(s) we need and get back to me. never did- told me just to call the office. Well the reason I gave 4 stars is not the plumber; but Christine in the office. She had the guy come back out- quickly and is fantastic w customer service.
Scott M.
Scott M.
08/09/2022 12:00:00 SA
My son flushed a couple of Hot Wheels down the toilet and I called them out. The tech spent 2-3 minutes in the bathroom and said everything was cleared. The next day we were clogged again. They sent out another technician - which took several calls - and the same thing happened. I called out a plumber a friend recommended and he pulled three Hot Wheels and two toothbrushes out of the line without having to remove the toilet and using the same tools. Only then did everything work as it should. So, if you want someone to come out and do a half-a** job, this is your company.
Alex C.
Alex C.
02/08/2023 12:00:00 SA
Our house is a plumbing nightmare, but Papa's is a huge help. Their plumbers are always efficient and clean, and the back office is quick to respond to inquiries / for scheduling.
Amanda N.
Amanda N.
2/22/2023
They responded to our call quickly. Our plumber was prompt and professional! He walked us through all the steps to unclog our shower and he worked quickly! 10/10 would recommend to a friend
Brian M.
Brian M.
11/27/2022
All in all a very solid company. We had them do a relatively major repair job on the main sewer line by installing a non-invasive epoxy liner (after installing some drain clean outs). We were very happy start-to-finish with their process and they were a little cheaper than a competitor. My guess is that they're a bit more expensive than a mom and pop shop, but they have a pretty large staff with a variety of skill sets so you probably don't have to wait if something comes up in the middle of the job.

Only negative thing I can remember is that one of the days they asked us to not use the water and never let us know we could use it again. Not a big deal, but worth mentioning.
christine d.
christine d.
10/19/2022
I have had experiences with other plumbing companies but Papas plumbing is top notch, the office staff and technicians are amazing they go up and above. They are my new plumbers!
Rachael P.
Rachael P.
10/17/2022
There's a reason two separate friends told me to use Papa's - they've gotta be one of the best around. Reliable, reasonable - I had nothing but confidence in them from the start. If you need a plumber, call Papa's!
Ankarino L.
Ankarino L.
12/22/2021
Our home was built in 1949, and added onto through the 70's and into early 80's, and let's just say the plumbing underneath is straight-up crazy! Pipes that lead to nowhere, capped off, hanging loosely from hooks, sometimes tied up with old telephone wires... just terrible. So while not surprised that we had a leak blasting up into the floorboards of our kids room, we really didn't know who to turn to! Our previous plumbing experiences had been mediocre at best.

AND THEN WE CALLED PAPAS PLUMBING! First off, they answered the phone quickly. Shout out to Pricilla who is literally queen of all things water related... is she a water sign? Maybe an Aquarious like my mother? I don't know, but she assured us all would be fine and dispatched the orange van... Danny and José arrive! Consummate professionals, they were prompt, polite, and wildly knowledgable about the type-M copper that was plumbed all around the Pasadena area in the 80s, and showed us dozens of other areas along the piping that were about the burst. We were just hours from leaving the house for the day, so their timelines saved us major flood damage!

Long story short, we hired Papas, in one afternoon a crew re-piped all our crap copper with PEX and even managed all the nuances of our old house (like how hot/cold switched in laundry room .)

To Danny, José, Nico, Nico Junior, and all the names that I missed, and especially la Reigna Pricilla, THANK YOU SO MUCH! I would recommend your services to anyone who needs expert plumbers and fast. They literally saved our Christmas, and saved us tens of thousands of dollars in flood damage.

Look no further!  Orange hearts all around for the Orange van team!
Bridget C.
Bridget C.
10/27/2022
My experience with Papa's Plumbing was great. The team did a great job on repiping my whole house. I have water pressure again!
Jessica Demorest S.
Jessica Demorest S.
10/26/2022
We received the best service from Papa's Plumbing that we've ever received from a home maintenance provider. They took our call on a weekend, had a team at our house the next day and stayed nearly seven hours until the job was completely finished. They came back the next day to adjust the water pressure after their work (and even fixed a completely unrelated toilet that was not reliably filling while they were here!)

They were highly communicative and did an excellent job describing our options and taking pictures along the way.

I highly recommend!
Ann R.
Ann R.
10/18/2022
I've never left a review before but I just have to for this company. Papa's Plumbing is for sure my forever plumbing company, especially Jaime, who spent all afternoon fixing a gas leak in a very tight area next to our furnace. He went above and beyond so we could have our gas turned back on tonight!  We've used Papa's before and were very happy with their service and the guys who came out. This is a trustworthy bunch and that means more to me than anything. I sincerely recommend Papa's Plumbing to everyone!
Armine S.
Armine S.
09/02/2022 12:00:00 SA
These guys are great. We had a dishwasher clog that was recently installed by our other plumber, but was shooting water up from the top of sink. Serge came by, and said the previous plumber didn't make the hole in the disposer. Serge didn't even charge me for the service. I'm impressed and now they are my new plumbers.
Emily B.
Emily B.
08/09/2022 12:00:00 SA
I called Papa's Plumbing  after our kitchen sink started shooting out water and Carlos and Jaime came right away and could not have been nicer or more prepared. They were especially kind and patient with my one-year-old son who wanted desperately to see what they were doing to the sink. Highly recommend this business!
Sarah D.
Sarah D.
4/19/2022
Papa's was terrific once again! The owner is a hands-on guy with a ton of experience and know-how. He was super fast, responsive, and had great communication. We were also very pleased with the price. Highly recommended!
Sara C.
Sara C.
10/14/2021
An associate from this company came to give us a quote, and said it was $700... he said he would email us the official quote but he never did also. We followed up with him several times and yet we never got the official quote.
The job was to install a valve for a fridge line.
We actually used our condo HOA approved plumber for the job, who only quoted us for $100 and got it done the same day.
Lureena C.
Lureena C.
12/04/2022 12:00:00 SA
Went to papas again for work that needed to be done and they were just as lovely and helpful as the other times they've come. The only people we call now to have plumbing work done. They're always booked out but worth the wait!
Q L.
Q L.
4/24/2022
Long story short:
- Didn't fix the problem and never followed up to complete the job
- Did (probably) unnecessary work and charged a lot for the privilege
- Left scratches on the walls in the bathroom and stairway. Apologized, but didn't really fix this problem either

Noticed one of our toilets kept running and suspected another one was running. Had received a flyer in the mail from Papa's Plumbing and also saw good reviews on Yelp so decided to give them a call.

Plumbers came and looked at the toilets and said the fill valves needed to be replaced on both toilets. They charged $175 per toilet to change the fill valves, which is on the high side based on some quick internet research, but  I wanted the problem to be solved so I paid them for the work. Later noticed a scratch was left on the bathroom wall.

Later that night I noticed the toilet was still running. Called them the next day and they came back. They didn't really do anything since they didn't observe it running when they came back. I explained that after the flush you had to wait a few minutes and then it would start running again. Guess they weren't interested in waiting around and said to call back again if we noticed the problem. They did apologies for the scratch on the bathroom wall and tried to rub it off the wall. Didn't quite fix the problem but at least the scratch is fainter. I later found other scratches on the stairway.

Called them back again the next day and they said they had to order a flapper they didn't have in stock. They said they would call us back when they got it. Didn't hear back from them for days. Guess they weren't really interested in actually solving the problem since they already got paid for some work that might not have even needed to be done.

Finally gave up and decided to turn to YouTube and the internet. Confirmed the toilets were still leaking by putting food coloring dye in the tank and observed that the color was leaking down into the bowl. Surprised the professionals didn't have any means to confirm their diagnosis and instead just changed the fill valves. Ordered the flappers off Amazon and changed them on both toilets. Problems solved and probably what I should have done in the first place. Glad I didn't wait any longer since I never did hear back about whether they were able to get the flappers.
Luke C.
Luke C.
06/06/2022 12:00:00 SA
I have been doing work with surge and his crew for about 4 years now.  The amount of detail he takes with the customers is really comforting. He is very polite and respectful.  Gives a 2 hour window not like others company's making you wait all day.   He is knowledgeable in tankless water heaters.  And got it all done in a day.   I do recommend them all the time being in the industry myself.   Do it right the first time.
William M.
William M.
10/27/2021
I recently met Serg and his crew dealing with a situation at my moms rental house in La Cañada, Ca. The tenants destroyed and vandalized the home. Tore out the copper water piping, broke sinks and toilets, I'd never seen anything like it! Serg came out, made us feel calm as he assessed and surveyed the situation. He was thorough. He even found rocks that were placed in one of the plumbing clean outs! Serg then provided a detailed estimate and payment options that took the stress out of the situation. I will highly recommend PaPa's Plumbing for an honest plumbing experience.
Harleen G.
Harleen G.
10/13/2022
very professional staff. they also had the best prices and I shopped around. I will be hiring them again for future plumbing needs
Pat M.
Pat M.
12/16/2022
UPDATE-  A new issue showed up and we called Papa's.  They had someone the next morning who diagnosed and solved the problem in short order.   Professional and efficient.   Also... if you buy an old house, turns out you get an old house so... Papa's is our plumber.
Aleek S.
Aleek S.
4/28/2022
Great experience with these guys. Very upfront and honest. My water heater was making a loud humming noise, I called an emergency plumber and they wanted to replace my water heater and were very pushy. Our neighbor had used papa's plumbing recently and were very happy with them, so we decided to call them to get a second look. Called the office, very friendly staff, was able to get a plumber out same day, diagnosed the problem, and it turned out our pressure regulator had failed, and our water heater was PERFECTLY fine!!! Instead of paying $2,500 for a water heater, papa's plumbing replaced our pressure regulator for $400 and the noise is gone. Our water heater works perfectly fine. Thanks guys!!
Emilia J.
Emilia J.
08/12/2021 12:00:00 SA
Papa's Plumbing helped me out with a water heater issue that I was having.
He came over, changed the water heater, and double / triple checked everything before he left. Serg's attention to detail is second to none and he followed up with me a couple of days later ( great customer service). You definitely have a peace of mind that nothing is going to happen and you get what you pay for! Thanks Papa!
Dylan P.
Dylan P.
6/29/2022
After 17 days of dealing with plumbing issues, Papa's team came in and handled what the other 8 plumbers couldn't figure out in about an hour and a half.

Finally found a reliable plumber for my new home.
Martin O.
Martin O.
12/02/2022 12:00:00 SA
I had a leak in my water line in my basement and called papa's plumbing, they had a technician come out within the hour and resolved our issue! Amazing customer service and work !
Ryan C.
Ryan C.
02/07/2022 12:00:00 SA
Full transparency: we ended up not proceeding with Papa's Plumbing because our reason for calling ended up fixing itself -- but we reached out to them rather urgently and they responded the day of within a few hours. The plumber who arrived was knowledgeable and friendly -- he was open to questions and when I gave him some extra info I had from our house inspection a few years ago, he amended his suggested solution and quote (which he said was rough until he spoke with the main office). Overall very positive experience, if we have another plumbing need we'll reach out to them.
Tony B.
Tony B.
09/11/2022 12:00:00 SA
Our hot water went out on a Friday night, and apparently our tankless water heater was a little long in the tooth (18 years old!) and not functioning properly. I Reached out to Papa's Plumbing early on Saturday morning, was able to get through to them and schedule an appointment and by noon we had hot water running perfectly. Great communication, quickly explained what was wrong with our unit and our options to fix it with the associated cost estimate, and was not trying to upsell or push to pay more than needed to fix the problem. We'll definitely be using Papa's next time we have a plumbing issue.
Rachel V.
Rachel V.
1/14/2022
We've been super happy with them so far. They've done lots of inspections for us and have been super thorough. We're planning to use them for a full repipe soon and will report back, but I have a feeling we're going to be very statisfied.
Jeanette J.
Jeanette J.
11/11/2022 12:00:00 SA
Thank you for coming out to flush my tankless water heater. Customer service was great. Showed up on time as promised. Was super easy to get an appointment. Will be using you for all my plumbing needs.
Bill R.
Bill R.
11/04/2022 12:00:00 SA
Very responsive but horrendously over priced. Quoted $3500 for installing 8' of gas pipe. Apparently that's why they are available because their pricing takes advantage of potential clients. Very disturbing how dramatically inflated their pricing is to consumers. Don't get taken.
Mark K.
Mark K.
10/26/2022
Papa's Plumbing was great.  We were desperate to find help for my Dad late in the afternoon on the day he had a new washing machine delivered.  The installation could not be completed unless the plumbing connections were replaced.  I made a call to Papa's at 4:00.  By 4:40 they had someone at my Dad's house and by 5:30 the job was done!.  Papa's was a lifesaver for us.  Their ability to respond in a caring, quick and efficient manner was incredible.  Papa's did the work quickly, tested everything to be sure there were no leaks, hooked up the new washing machine and made sure it was all done to our satisfaction.  We will definitely call Papa's whenever we need plumbing repairs!
Rose Z.
Rose Z.
10/26/2022
They came out quickly, helped me diagnose the problem and even gave me some tips to save money! The two gentlemen were professional, friendly and knowledgeable. Their prices are reasonable, and they charge per job, not per hour. On top of this, a few weeks later, admin reached out to me to check on my satisfaction with their service - this was much appreciated and a rarity for a business these days (or at least in my experience). I will definitely use them again in the future (but hopefully I won't have to!).
P G.
P G.
08/04/2022 12:00:00 SA
I've used their service and have been happy with their quick and professional response.
M G.
M G.
8/26/2022
Awful company all the way around from plumber to customer service. Don't waste your time or money. Go elsewhere for your plumbing services.
aloyisus t.
aloyisus t.
7/21/2022
Great service today by Alex P, supervisor, he came over quickly to assess my leak & gave me a few pointers & fixed it!! He came on time!! & DID NOT CHARGE ME!!! That's great + HONEST service!! They installed my last water heater & I recommend this company HIGHLY!! BRAVO!! Thank you!!
Yvonne J.
Yvonne J.
7/30/2022
We had an urgent plumbing need that needed to be fixed same day.  Serge and Carlos came to the rescue.  Serge also wanted to make sure it wasn't an easy fix before doing any high dollar replacements which shows integrity.  Refreshing - Highly recommended!  Thank you.
Marianne H.
Marianne H.
8/20/2021
I met with three plumbing companies and got quotes for a gas hot water heater 40 gal replacement and hydro-jetting the sewer line. I decided on Pappa's Plumbing.

It was all done for $1999. It was the best deal. The other two came in at $300-$500 over this price. One of the other ones was a homedepot installer whose labor prices were more than the cost of the hot water heater, and the other was allcity.

They were nice and helpful and arrived on time. Will use them again.
peter l.
peter l.
01/08/2021 12:00:00 SA
Was able to get a guy out to look at our toilet drain the next day and the scheduling was all good. Richard was on time and professional however, I've had my experience with plenty of plumbers over the years (I own laundromats) and like many of the larger companies, they're really interested in just getting as much money out of you as possible.

There was a tree root growing around our cast iron drain from the outside in.  He took a look and said he couldn't jet it nor could he snake it because the line was connected to the other toilet.  After consulting with his office, he said the best thing would be to break the concrete and replace the old flange with a new one.  Quote was for $2000.  

I then called my contractor friend and he looked at it, yanked on the root and took out the three foot piece of root by hand.  We ran a ton of water down the drain and it ran smoothly.  Problem resolved.  

It's really annoying that companies like this are not as much interested in helping the customer by really looking at the problem.  And he wanted $250 to simply camera scope the drain and another $100 to look at a different line.  

Several years ago, I had a really great company hydrojet the entire laundry from every clean out with camera scoping for $425.
Reba L.
Reba L.
05/12/2022 12:00:00 SA
After dealing with a newly installed but faulty pressure regulator, I decided to change out the regulator myself. Surprise, surprise, I'm not a plumber! The day after I installed the new regulator, we started hearing a loud hum and vibration in the pipes. After a week of hearing these sounds, I called Papa's Plumbing. Serge was just out, listened to my issues with the pipes with respect, and thoroughly inspected my bathrooms and my regulator install. He proposed several different solutions, but found one major issue: Come to find out that I hadn't fully turned on the water from the street. He worked diligently to clear the path on our poorly installed water main and fully opened the valve making the hum and vibration disappear almost instantly! I was so impressed with how quickly he was able to establish several different possible solutions but didn't rush into unnecessary and costly resolutions! We are going to keep an eye on the issue, and if we do indeed need to explore the other resolutions, we will for sure be calling Papa's Plumbing!
Andrew M.
Andrew M.
01/04/2021 12:00:00 SA
I submitted a few quotes around for some very simple plumbing work. To my surprise, Papas Plumbing came back with a quote that was (I kid you not) THREE TIMES that of other companies.  It always disappoints me to see companies taking advantage of people, and I wanted to let everyone know to DO YOUR RESEARCH.

Edit: He responded mentioning build quality etc. Well, my quote required NO materials! I was quoted exclusively on labor to swap some valves and showerheads, and I have all of the parts.
Jack D.
Jack D.
09/10/2021 12:00:00 SA
The people from Papa's Plumbing arrived within the time frame they gave me. The two men were friendly and professional. I had done about 50% of the work to put in the vanity. Yet I was told the price to do the entire job. The Daniel the plumber told me that was their policy. That the price quoted to be was the price. I said okay! The price was $345 to install a bathroom sink. I supplied the vanity, sink, faucet, and silicon to seal the sink to the vanity. the job took about an hour and a half. They were unable to attach the sink stopper.
In addition, since they were here, I asked if they could install a kitchen faucet. After getting permission from the office, they were able to do this job in an hour plus for $299. They were not able to finish the job because they did not have the proper reducer. I was told I could get it at the hardware store and to take one they had taken off as an example. When I got to the hardware store, I was told that I had the proper reducer. The hardware salesmen cleaned the reducer and it worked fine.So, I finished the installation.
I feel this might of been too minor of a job for these two professional plumbers. When they looked for the reducer in their truck, I felt most of the equipment was for big sewer jobs. Daniel and his worker were great and I don't doubt their professionalism.
So, in summary I am very happy with the outcome, with my assistance. That is two partial jobs completed in three hours for $215 dollars per hour.
Oh, when I asked for the Senior discount (I am 70 years old), I was told it was already included. Thank you? Next time I'll hire a handyman!
Hillary B.
Hillary B.
8/24/2021
Papa's saved us!  We had a sewer line in nasty shape due to some tree roots.  Scheduling with them was so easy, and they walked us through the entire process and what was involved.  They even helped educate us about the piping we may want for our future dream projects.  
They replaced our sewer line in one day, and even replaced our toilet phalange flange.  When they reburied the line, they did it with so much care, you can barely tell they dug an 8 foot hole!  

I will definitely be using Papa's in the future.
Kim M.
Kim M.
12/19/2021
Tankless water went out late one night. I put the work request into Yelp. These folks texted back within 10 minutes and helped out figuring out the problem. Next day Luke is out, diagnosed the problem, ran flush and we are good to go.
Really nice thing is Luke took the time to explain preventative maintenance and replacement filter schedule. I'm big on PM do that was much appreciated.
Neal G.
Neal G.
12/15/2022
When a copper pipe burst under my house and started spraying hot water all over my crawl space, I frantically called plumbers for assistance. It was Friday afternoon. Two plumbing companies didn't call back, and a third said his earliest response time was Saturday p.m. I feared it would be a long weekend. Fortunately, I found Papa's Plumbing. They had a plumber at my house within an hour. He checked the problem and gave me two estimates: one to do the job that night, the other Saturday at 9 a.m. I chose the cheaper Saturday option. The plumber who did the work was efficient and knowledgeable. He explained everything clearly and took photos of the work he did. He showed me not only his work but also that of the previous plumber, who used inferior copper and neglected to wipe off excess solder, which can corrode pipes and cause leaks. Due to this corrosion, the final price was substantially higher than the original estimate, but I didn't think I was being ripped off. If I do a repipe to replace corroded pipes, I'll probably have Papa's Plumbing do the job.
Andrew A.
Andrew A.
01/10/2021 12:00:00 SA
Very professional, and quick too!
My water heater went bad, there was no hot water and it was leaking a bunch of water. Serge came by on the same day, got the job done. Highly recommend Papa's for all plumbing needs.
Martin T.
Martin T.
08/08/2021 12:00:00 SA
Very responsive to both written/emails and phone communication. Very fast scheduling. Two repair people quickly fixed the problem for which we called, and then discovered another issue that they fixed during the same visit. The plumbers were very polite, explained everything they were doing, and had a great, friendly attitude. Very reasonable prices for such fast and good service. I'm very happy I found Papa's in La Canada and will definitely patronize them again with future plumbing problems.
Jim L.
Jim L.
6/24/2021
We needed advice about a situation we were having with our condo drain lines.  We didn't end up needing the services of a plumber, but Serj spent time providing us with honest info and feedback knowing it might result in him not getting the job.  If and when we do need a plumbing company, we'll be calling Papa's and we'll be referring them to friends.  It's easy to get blindsided by people trying to make a quick buck these days.  Thank you Serj for your time and honesty.
Shant D.
Shant D.
10/20/2020
Thank you for the great service.

I had an issue with getting hot water in my ADU shower. I reached out to Papa's Plumbing and got a response right away. Richard came out to diagnose the issue and he was very friendly and knowledgeable. He was able to fix my issue instantly. I had other companies come out and not know what the issue was or they recommended I replace my BRAND NEW unit. Thanks again Papa's! Highly recommend!
Jack M.
Jack M.
9/24/2021
Papa's plumbing is great.  Very reliable and honest. I had a drain that was clogged, local companies came and tried to sell a whole new piping. Papa's guys came and unclogged it in less than half an hour. Will use them again
Jay S.
Jay S.
10/09/2020 12:00:00 SA
This is my second round of praise for Papas. Backstory - My wife and I purchased a 106 year old house knowing that it needed just about everything. Before we moved in we had them replace the entire sewer line from the back of the house all the way to the street.

Fast forward just about a year and we needed them to come back to address water main and leaking waste lines after we excavated under the house for foundation repairs.

After stopping by to assess the job, Richard, Nico and the crew came back the following day to get started. Anyone who has had any work done in LA knows how hard it is just to get a contractor show up on time - but these guys are no joke. Seriously - the following day.

Like most jobs on an ancient house, there's unexpected things that come up along the way - but they kept us informed on what was absolutely necessary and what could wait. They were also more than fair when pricing the additional scope of work - they actually understand that times are hard for everyone. So we really appreciate that.

There's more work we will have to address at some point and when we get to that - there's no other plumber i'd call.
Chetana R.
Chetana R.
12/18/2021
I called on Wednesday and they scheduled an appointment for Saturday. When I called on Saturday, I was told that the technicians were busy and won't come over. When I asked as for why no one called to reschedule, she said she was waiting for her technicians to figure out the time for the week later and would then call me. The kids wanted to play in the pool and these guys don't turn up or call to say they cannot make it. Use another service!
Harout P.
Harout P.
01/10/2021 12:00:00 SA
Papas plumbing is very professional and great.
They helped me with my water heater. Emergency service couldn't be happier
Priscilla R.
Priscilla R.
05/03/2022 12:00:00 SA
Papa's plumbing was great. We had a pipe that burst under our sink and flooded our kitchen. This happened in the middle of the night, and we did not know how to turn the water off to the house. The guys at papa's plumbing came within 30 minutes and turned off the water, fixed the repair and turned our water back on. If they didn't come, our whole house was going to be flooded. Thanks for their fast response, the damages were kept minimal. Thank you!
Roger A.
Roger A.
12/09/2020 12:00:00 SA
Lately I was having issues with my water heater
I called several plumbers which I wasn't happy at all but later one of my friend referred me to Papa's plumbing and they were awesome I met (Serge) he was very professional very prompt he explained everything with details and I ended up giving them the job. I'm very happy and thankful to them doing a great job and I will definitely refer my friends and family to Papa's.
Jeffrey B.
Jeffrey B.
02/04/2022 12:00:00 SA
We got 4 estimates to fix a problem and Serge at Papas plumbing had the cheapest easiest solution - by far. They were neat and clean and on time. Really like this company. Highly reccomend
Raffi A.
Raffi A.
01/09/2021 12:00:00 SA
So thankful I found this place. I called them got a quote and they came out the same day! Papas plumbing not only solved my problem but they provided excellent customer service.

They hydro-jetted my sewer and inspected it before and after with a camera. Solved all my problems. Thank you so much. Highly recommend them!!
Ally B.
Ally B.
07/02/2021 12:00:00 SA
I moved into a house about 2 years ago and inherited a bunch of plumbing issues. I've used Papa's Plumbing for all of those issues (big to small) and they are always professional, prompt to schedule and get the work done, and they do a great job. I'll continue to use Papas for all my plumbing needs!
Brick S.
Brick S.
08/02/2021 12:00:00 SA
Danny and Jose came through in a pinch and totally fixed my garbage disposal. Works like it's brand new, I had even had another plumber from a different company come and tell me there was nothing to be done, but Danny and Jose fixed it, and found a pipe that had been leaking. Will definitely be using these guys again in the future!
E. C.
E. C.
04/10/2021 12:00:00 SA
Serge's team de-scaled and patched a hole in the sewer line running from our house to the public line. Serge communicated clearly about our options, giving us choices that we could afford and helping us understand the tradeoffs to choosing one option over another. Serve was great about communication and scheduling and this team shit up just as planned. It's only been a week since they did their job but based on their overall professionalism and apparent skill, I'm hopeful the results will be good long term! Papa's will definitely be our go to plumbers from now on.
Andy S.
Andy S.
2/28/2021
after my hot water heater died on a friday afternoon, their guys were at my place with a new unit in a bit over an hour.  within another 2 hours after that I had hot water again.  It was obvious that their guys know what they are doing!
Eric L.
Eric L.
7/15/2021
If you want an experienced plumber that understands how fragile sewers are and who takes extra care, you have to use Sergio at Papa's Plumbing.
I am a licensed real estate agent for 34 years in California, and I know experienced people when I see them....  these guys take extra care, to protect my clients sewers and other plumbing on their properties.
These guys have always been on time, and are organized and ready to happily do the work required...and at a very reasonable price too. I highly recommend Papa's Plumbing.
Mike M.
Mike M.
8/14/2021
Woke up and found out that our water heater was leaking. I called these guys and they were able to schedule us in the following day.

They went a bit above and beyond and investigated why it leaked in the first place. After a bit of looking, they identified the water regulator was the cause and offered to repair that was well so it wouldn't break the new water heater.

They were able to fix both on the same day within just a few hours, so we didn't have to go without hot water for any longer.

Excellent service and I'll definitely call them again for any plumbing needs.
Hisham A.
Hisham A.
06/01/2021 12:00:00 SA
Amazing people. I called on Sunday of Memorial Day weekend and didn't expect to get a real person on the line, but I did and they helped book one of their team for Tuesday after the holiday. Then, Monday morning one of their crew became available and was there that morning ( a day early!).  Texts from the home office kept me appraised of when they would arrive and the service tech was on time, super thorough, knowledgeable and polite.
Kris Y.
Kris Y.
5/27/2021
I cannot recommend papas plumbing highly enough. I had an emergency involving water leakage at my property, resulting in an astronomically high Bill ($1415 for two months).  I was ready to spend $350/hr for leak detection agency but  Papas came to rescue in time. They fixed the issue (faulty pressure valve) and replaced a leaky toilet. Very professional throughout.  The thing that distinguishes Papas is customer service and professionalism and coordination of service. They are highly efficient, communicate very well, and provide availability to address emergency needs. Highly recommend!!!
Fengjiao Y.
Fengjiao Y.
12/29/2020
Our toilet had a issue and we called Papa's plumbing last night and they sent Richard this morning around 9:40am to get it fixed. They are very fast and efficient. The plumber, Richard, was super friendly and polite. He was very professional with the work and got it fixed for us like 2 seconds. He is the best. I'm so glad we called Papa's plumbing! Thank you!
Tina A.
Tina A.
1/13/2021
I'm so glad I found Papa's plumbing. They were on time and explained everything very truthfully and simply for for a novice to understand. I was confident in giving the okay to move forward with the job knowing I was not going to be swindled and all costs were up front. Very knowledgeable employees. Thank you.
Pam H.
Pam H.
11/25/2020
Couldn't have had a better experience with Papa's Plumbing! Excellent communication with Karen and they were able to send someone over and fix the problem within a couple hours and charged me a fair price. I will definitely be calling them again. Thank you Papa's Plumbing!
Katia M.
Katia M.
12/16/2020
Papa's Plumbing offers timely service that can tackle any major plumbing project/mishap you may encounter. The Papa's team works efficiently and offers great rates for the work they do. Highly recommend!
Eddie F.
Eddie F.
01/09/2021 12:00:00 SA
These guys are great, great manners, they know what they are doing. you feel like you are getting more out of the service then you pay for, this is a grade A company. Plus they look very professional and work with high standards. Surge is very easy to work with. I highly recommend Papas plumbing!!!
Maral T.
Maral T.
01/12/2021 12:00:00 SA
We had an issue with clogged pipes at our office which came on suddenly after closing time. Papa's plumbing came out in the late evening and quickly and efficiently fixed the issue so we could open up business as usual the next morning. Highly recommended.
Lora P.
Lora P.
11/17/2020
Water heater broke, Serge and Paul showed up super quickly, and were able to fix the issue immediately. Very professional, knowledgeable, and quick! Thank you so much!
Berlin G.
Berlin G.
10/29/2021
I had papa's plumbing come out to my house On an emergency call. Both Jose and Danny  Work effective, efficient. The gas company shut off my gas and stated there was a leak, which was a huge inconvenience.  Papas plumbing took care of it the same day. They all did  a great job. And huge thanks to the team.
Mike M.
Mike M.
10/09/2020 12:00:00 SA
Richard came up to the house to troubleshoot a mystery leak. Very professional and honest approach which is rare these days.
Edward T.
Edward T.
1/27/2021
Richard came out quickly to help me with a water heating issue. He figured out the problem quickly and was able to fix it.

Overall he had very positive energy. He also took some time to let me know about another potential problem with my system, and said he could fix it but was very honest about the pros and cons.

Papa's was very quick and reliable, definitely recommend
Mais K.
Mais K.
12/10/2020 12:00:00 SA
Hello this is a great plumbing company very professional great service great prices I would recommend to anyone. They are very strong company with many years of experience
Nora S.
Nora S.
11/24/2021
I've used Papa's Plumbing personally in my own home, as well as for my clients' inspection on their new home purchase. They are always on time, professional, and very experienced. They were hired by my clients to do a sewer line inspection and when he (the owner) delivered the verbal assessment/report to them, he did it in a way that did not scare them. He had a wealth of knowledge which was impressive. I will continue using them for my own plumbing issues and I will continue referring them to my clients because I only refer vendors whose reputation I endorse.
Christa L.
Christa L.
7/23/2021
We moved into our first house and called Papa's Plumbing to install a toilet, kitchen faucet, and a shower head.  There was some miscommunication and Serge thought they were just coming out for a quote, but he made it possible for all of the work to be completed same-day. He also found that our home had a malfunctioning pressure regulator and no pressure release valve. He was able make these repairs at the same visit, putting my husband and I at ease in the first days in our new home. Serge is a real professional, super polite and efficient, and his crew left everything absolutely spotless. Can't recommend this company more highly and will be using them for everything plumbing-related moving forward.
Caitlin R.
Caitlin R.
9/25/2020
We had an issue we wanted checked out and they were able to squeeze us in same day.  I believe I spoke on the phone with Serge who was professional and friendly.  The tech, Richard, was also very friendly and knowledgeable.  Turns out we didn't need service, but Richard made sure to give me lots of information to alleviate the issue myself.   I would definitely recommend to others.
Matthew K.
Matthew K.
9/24/2019
Serge and Paul came over today to help us determine the source of some water intrusion that we had in our basement. They arrived on time, and worked efficiently and were extremely helpful. They walked us through their diagnostic process in a methodical, transparent and informative way. And when they determined that the cause of the water was likely a leak in our sprinkler system, they did not try to up-sell us or take advantage of our lack of knowledge. Instead they gave us a referral to a leak detection company and Serge explained precisely why he preferred that company over some others.  Once we have the problem solved, we will definitely reach out to Papa's sister company to complete any restoration work.

Thanks again, Serge and Paul!
Ariana W.
Ariana W.
8/17/2021
They arrived on time and were so kind! Immediately snaked our drains and we knew we could trust them!
Lora P.
Lora P.
11/17/2020
Water heater broke, Serge and Paul showed up super quickly, and were able to fix the issue immediately. Very professional, knowledgeable, and quick! Thank you so much!
Berlin G.
Berlin G.
10/29/2021
I had papa's plumbing come out to my house On an emergency call. Both Jose and Danny  Work effective, efficient. The gas company shut off my gas and stated there was a leak, which was a huge inconvenience.  Papas plumbing took care of it the same day. They all did  a great job. And huge thanks to the team.
Mike M.
Mike M.
10/09/2020 12:00:00 SA
Richard came up to the house to troubleshoot a mystery leak. Very professional and honest approach which is rare these days.
Edward T.
Edward T.
1/27/2021
Richard came out quickly to help me with a water heating issue. He figured out the problem quickly and was able to fix it.

Overall he had very positive energy. He also took some time to let me know about another potential problem with my system, and said he could fix it but was very honest about the pros and cons.

Papa's was very quick and reliable, definitely recommend
Mais K.
Mais K.
12/10/2020 12:00:00 SA
Hello this is a great plumbing company very professional great service great prices I would recommend to anyone. They are very strong company with many years of experience
Nora S.
Nora S.
11/24/2021
I've used Papa's Plumbing personally in my own home, as well as for my clients' inspection on their new home purchase. They are always on time, professional, and very experienced. They were hired by my clients to do a sewer line inspection and when he (the owner) delivered the verbal assessment/report to them, he did it in a way that did not scare them. He had a wealth of knowledge which was impressive. I will continue using them for my own plumbing issues and I will continue referring them to my clients because I only refer vendors whose reputation I endorse.
Christa L.
Christa L.
7/23/2021
We moved into our first house and called Papa's Plumbing to install a toilet, kitchen faucet, and a shower head.  There was some miscommunication and Serge thought they were just coming out for a quote, but he made it possible for all of the work to be completed same-day. He also found that our home had a malfunctioning pressure regulator and no pressure release valve. He was able make these repairs at the same visit, putting my husband and I at ease in the first days in our new home. Serge is a real professional, super polite and efficient, and his crew left everything absolutely spotless. Can't recommend this company more highly and will be using them for everything plumbing-related moving forward.
Caitlin R.
Caitlin R.
9/25/2020
We had an issue we wanted checked out and they were able to squeeze us in same day.  I believe I spoke on the phone with Serge who was professional and friendly.  The tech, Richard, was also very friendly and knowledgeable.  Turns out we didn't need service, but Richard made sure to give me lots of information to alleviate the issue myself.   I would definitely recommend to others.
Matthew K.
Matthew K.
9/24/2019
Serge and Paul came over today to help us determine the source of some water intrusion that we had in our basement. They arrived on time, and worked efficiently and were extremely helpful. They walked us through their diagnostic process in a methodical, transparent and informative way. And when they determined that the cause of the water was likely a leak in our sprinkler system, they did not try to up-sell us or take advantage of our lack of knowledge. Instead they gave us a referral to a leak detection company and Serge explained precisely why he preferred that company over some others.  Once we have the problem solved, we will definitely reach out to Papa's sister company to complete any restoration work.

Thanks again, Serge and Paul!
Ariana W.
Ariana W.
8/17/2021
They arrived on time and were so kind! Immediately snaked our drains and we knew we could trust them!
Aren B.
Aren B.
01/11/2021 12:00:00 SA
I had a pipe that needed fixing in my backyard and the Papa's Plumbing family took care of it the day of! Incredibly fast timing, responsiveness, and overall great service. Couldn't recommend enough!
N N.
N N.
8/26/2021
I've finally found a great local plumber.  Serge and his team replace my old water heater.  They were quick and efficient.  Their prices are reasonable, too.
Sydni T.
Sydni T.
4/13/2021
This is my go to plumber for all of my sewer inspections. I am a Real Estate Agent, I call on Tony at Papa's at least 10 times a year. They always show up on time, give great service, and know exactly what they are doing. I always get a video and a professional evaluation. They help my business and I think they are very reliable. Thank you Tony
Bruce S.
Bruce S.
9/27/2021
I was not impressed.  Leak in bathroom sink required removal of the pedestal sink to access the trap.  They said they don't do that.  Really?  Dripping shower head they said not fixable without replacing essentially all pipes in the house.  Thank you, next.
gina i.
gina i.
07/01/2020 12:00:00 SA
Great, fast, knowledgable, and super communicative. When I discovered an issue (not their fault, I had a weird dryer that needed to be set up to the gas line), they came back out and made adjustments to the initial work for free. Recommend these guys!
Elia B.
Elia B.
01/11/2021 12:00:00 SA
Excellent customer service and very professional! Serge gets it done, highly recommend him and Papa's Plumbing for your plumbing needs. They know what they're doing and do it fast!
Arno A.
Arno A.
01/10/2021 12:00:00 SA
I've been using Serge and Papa's plumbing for all my plumbing and sewer line inspection for years. These guys know what they are doing and will never take advantage of a customer. If we even have work to be done on a project his crew gets the job done at a fair price. Highly recommend Papa's Plumbing!!!
M M.
M M.
3/16/2021
Papas does the work decently well and they show up on time but they charge exorbitant prices. I made the first time home owner mistake of not getting multiple quotes and they charged me 20 THOUSAND dollars to pull up a bit of concrete, replace a drain line, put in a shut off valve, and pour a bit of concrete. Another time they came by to replace a water heater cabinet (not even the water heater itself) and add some venting from the cabinet. They were there for ONE HOUR and charged me $2k. They didn't even say how much the water cabinet costs but I'd be shocked if some thin steel sheeting costs anywhere near that. They also replaced some cast iron piping but didn't tell me about other pipes right next to it that are galvanized and are now causing me problems. Stay away. Most expensive mistake of my life so far.
Jeff B.
Jeff B.
12/29/2020
Papa's was a great choice for my laundry room project. I needed to move my washer off a wall, close it up, and relocate it to the same wall my dryer was on. They completed the job and also set me up with a great handyman who was able to patch, paint, and stack the washer and dryer for me. It created so much room for me in a tight space, and has allowed me to create more of a mud room. Thanks again, Papa's!
Sagir B.
Sagir B.
06/09/2019 12:00:00 SA
I can't say enough great things about Serge and his team. I called them up to install a Pelican Water Softener. He was extremely responsive and thorough. He admitted that they've only installed a handful of these systems but that they could do the job. On the day of the install, he and his team came exactly at the time stated and started working right away. As his team was working Serge noticed that the system that I had purchased did not come with a full install kit (which I did not realized I had to purchase, as the Pelican sales rep mistakenly said everything was included), but he didn't let this deter he and his team. Serge started looking up youtube videos and coming up with a plan to get this installed that day. Within a few hours everything was installed and working perfectly. His team was even willing to unload the salt pellets from my car to load up in the system.

Papa's plumbing is far and away the best!! They are all extremely professional and courteous. They go above and beyond their duties. I cannot say enough good things about them. Hopefully, I won't require their services in the near future, but if I do have any plumbing needs, Papa's Plumbing will definitely be my first call....as it should be yours!!
Alexandra L.
Alexandra L.
7/18/2021
I had a plumbing issue that had started several months ago and I'd been unable to fix.  Daniel and Jose arrived on time, diagnosed the problem quickly, and made the repair right away. They were knowledgeable and proficient.  It was a great experience overall, and I'll definitely call Papa's next time I need a plumber.
Amber F.
Amber F.
07/09/2020 12:00:00 SA
Called them thinking I had an emergency.  My regular plumber was unavailable and based on previous yelp reviews, I thought I'd give them a try. I'm very glad I did. Richard came later that day. He was so friendly, so professional. He helped us figure out what was happening with our leak, gave us sound advice and left us feeling very relieved. I highly recommend their services. With a new house to us and old plumbing, I'm sure I'll need to call them again.
Deeown S.
Deeown S.
01/09/2021 12:00:00 SA
Looking for a reliable, experienced, overall best in the business? Look no further! Papa's plumbing gets the job done in half the time and at amazing pricing. Feels nice having a go to plumber now! I highly recommend!
Hunter G.
Hunter G.
8/19/2020
Papa's Plumbing did our plumbing inspection on a new home purchase, Serge was very thorough and explained everything to us. The report and video of the line came through quickly, and it included all recommended fixes to get the job done. We needed some work done under city property and Serge sent us to the right licensed company to get the job done. I would totally recommend these guys for any plumbing inspection needs!
Julie M.
Julie M.
08/10/2021 12:00:00 SA
End to end experience was great.  Scheduling responsive, friendly. Confirmed appointment day before and day of service.  I had 3 mysteries:  slow drain, clogged/spraying faucet and singing faucet. Daniel and Jose arrived on time, diagnosed each item within minutes and resolved with simple, cost effective fixes. They were polite, friendly and explained everything they were doing and why. They were also mindful of surfaces and furnishings in the home as they worked, so I had no clean-up after their work. No up-selling.  I will work with Papa's again.  Let's support this family business!
R T V.
R T V.
4/27/2020
I was recently told by a SoCal Gas worker, If you can find an honest plumber, don't ever let them go, and please give me their information.  Well, Serge and his team are the most honest group I have ever used.  As an owner Serge is great at responding to texts in a timely manner, and making sure we are all set for when his technicians are scheduled.  Robert has been out to my properties a few times, once for a water issue and today for an issue with our gas line from our pool heater.  Not only did he check the pool heater line, but he actually went all the way to the opposite side of our house, went UNDER the house, and checked all the connections/lines there as well.  Absolutely, above and beyond what we could have asked for!  
Back in January, we had some issues with our very old and corroded water lines in the house.  There were some unforeseen issues, but Richard kept me in the loop with phone calls and pictures throughout the whole process.  I couldn't have been happier with the work he did and after he left my wife sent me this text That was easy, and [Richard] was so nice!  Definitely, using Papas Plumbing moving forward!  Thanks Serge and Richard!
Lisa P.
Lisa P.
5/23/2021
We have used Papa's Plumbing for multiple jobs over the past few years at our home.  None of these jobs have been planned, but they have responded to the problem promptly, addressed it quickly yet thoroughly.  They leave the job site clean and safe each day.  Communication is easy and complete.  We would recommend them without hesitation (and, obviously) use them for any plumbing need of our own.
Lauren Y.
Lauren Y.
05/08/2019 12:00:00 SA
Serge is amazingly competent and professional. He takes extra time to explain everything he sees and gives options for possible fixes. Serge is extremely experienced and knowledgeable about his work.
I'm so happy to find this company. Highly recommend Papa's Plumbing!!!
Lori L.
Lori L.
05/05/2020 12:00:00 SA
Papa's Plumbing to the rescue! Needed some emergency toilet service and got a hold of Serge and his team. They gave me a quote and were in and out in a heartbeat. Way faster than expected lol! Everything is now working flawlessly. These guys are very honest and reliable and will definitely be my new go-to for all my future plumbing needs.
Bman O.
Bman O.
04/11/2018 12:00:00 SA
These guys are the best! One of my patients had accidentally flushed feminine hygiene products down our toilet. All our toilets clogged and by 3:30pm, none of our bathrooms worked. I called Papa plumbing and they sent out Robert to help us!

Robert was the best! Professional, intelligent, and patient with me as he explained my problem and what he was going to do. Not only did he run a line to clear my pipes, but he also gave me a quote on the spot to fix other things that were going on under my office. He was really honest and gave us the best customer service!

I highly recommend Robert and Papa plumbing! Such a great find and keep up the great work!!
Charles M.
Charles M.
12/05/2020 12:00:00 SA
Serge and his team were incredible. We were renovating our kitchen and discovered the original drain pipe was corroded and cracked. Serge arrived next day to give options and quotes. We decided to reroute the drain outside the house as to not disrupt our foundation. Serge scheduled the work for the next day and had a team of 6+ complete the work within a day and a half. They were incredibly professional and tidy and we're very happy with the finished results. Would highly recommend Papa's Plumbing.
Dan K.
Dan K.
7/30/2018
Great team. Super on point. Price is very fair!!
Always on time and honestly communicated really well. Thanks Serg.
Claudia K.
Claudia K.
5/27/2021
We've had a great experience with Papa's Plumbing on two instances. They did our sewer drain line inspection during our home-buying process, with a thorough report and video emailed in a timely manner, and when we had a question about one of drains after we had purchased the home, they came out the next day to take a look. Gave us good advice, and followed up by text afterward as well. We'll definitely count on them for any future plumbing needs.
Suzy S.
Suzy S.
01/09/2021 12:00:00 SA
Papa's plumbing provides excellent service and they are very professional.  Highly recommend!!
Conbon L.
Conbon L.
11/06/2017 12:00:00 SA
Professional. On time. Explained their process and showed me every step of their progress. The price was exactly what they first offered and stayed true to the Yelp discount.
Sarine A.
Sarine A.
4/28/2020
Amazing service. Serj was very helpful and took care of our needs in a few hours. Highly recommend
Albert D.
Albert D.
02/03/2020 12:00:00 SA
Came in a quickly fashion and treated my son's bathroom sink. Loved the professional service.
Frank V.
Frank V.
01/10/2021 12:00:00 SA
Fast service, very professional and took care of all of my plumbing issues. He also made sure I understood the reason behind my issue plus the process for the remedy. I highly recommend to anyone with plumbing issues. I would have given more stars if possible. Thanks again for great service.
Hannah B.
Hannah B.
8/20/2019
Serge is THE BEST PLUMBER! He is honest, fair, and just an all around stand up guy who is easy to deal with--he is responsive, fast, communicative, and respectful. He has helped me many times, with different types of problems, some small and some large. We have always received consistent service and he is reasonably priced. I also wanted to mention--I was confused at first because there are now two companies called Papa's Plumbing, but this is the original one, that Serge owns, and I can recommend he and his team wholeheartedly.
Sandra B.
Sandra B.
10/28/2019
We reached out to them  because of their reviews and it did not disappoint.  They were easy to communicate with and extremely responsive.  They managed to come same day and explained everything in detailed.  They were professional and were extremely clean.  They gave us potential options for solutions but weren't forcing us to make a decision right away, like other plumbers sometimes do.  We highly recommend Papa's plumbing and although hope we never need plumbing services but should we we know who we're calling again.
Spencer L.
Spencer L.
03/04/2021 12:00:00 SA
Richard & Arthur from Papa's plumbing fixed my sink earlier today and were great. They were on time, courteous and efficient. I have nothing but good things to say about the two of them!
Christina D.
Christina D.
8/26/2019
Serge was great! He arrived within 20 minutes of talking to me on the phone. He talked me through the issue with my water heater. I never felt pressured or like he was feeding me garbage. He was professional and so helpful. Serge and his crew were thorough, efficient and answered all my questions. I will definitely use his service again. Awesome!
Michele H.
Michele H.
6/17/2019
Serge, and his crew are awesome!  My water heater wasn't working and Serge got a worker to my house the same day and discovered it was a very minor problem with the wiring.  Then fixed my sink which had been leaking - all it was, was a loose hose.   I was sure both items would need major repairs or replacement.  I will never call any other plumber.
Vito B.
Vito B.
01/10/2021 12:00:00 SA
Papa's plumbing is great. I've used them multiple times for the properties that we manage. They're very honest and fair. Thanks guys! Anytime I need plumbing service I know who to call.
Jonathan H.
Jonathan H.
10/08/2020 12:00:00 SA
I sent in a request on yelp because we've been having issues with one of our toilets. Gentlemen came out (wearing mask etc) and looked at it free of charge. Ultimately advised against doing any work but thankful for their time/advice!
Christopher M.
Christopher M.
12/26/2018
Serge is an honest guy who is knowledgeable and will do the job right. Best of all, he will do it at a reasonable cost. We needed some sewer line work done, and he worked with the city to go through the permit process, which wasn't a small task. For our estimate, he spent about 3 hours to do the property inspection and fully explain to me all my options. You can count on him to go above and beyond for any job. Will definitely be calling him again for any future plumbing needs.
Anny L.
Anny L.
11/25/2020
I called Papa's Plumbing and they responded right away.  I had an issue with my water heater and they were able to give me a diagnostic and explained the issue clearly.  They even fixed the problem temporarily without charging me.  If you need a plumber that would give you detailed description what needs to be done, call Papa's.
Michael A.
Michael A.
4/28/2019
Great communication and fast response!   Honest assessment of our issues. Fixed quickly and save us money!   Good plumbers!
Christina W.
Christina W.
9/30/2018
Serge from Papa's Plumbing gives the best plumbing service in the area. When you need a plumber almost always it is something of emergency nature where either clean water or drainage water is leaking somewhere and a speedy response is very much appreciated in either case. Serge came to my rescue; he picked up my call right away - no leaving messages, nothing. Not only that, here's a summary of the awesomeness about Papa's Plumbing:
- quick response
- very knowledgeable : found out the problem right away AND
- experienced expertise : suggested options and solutions
- well-connected to supplies : able to get us the replacement water heater within the hour
- equipped with good crew of on-standby handymen ready to install the heater and change the corroded piping right away
- Serge even went out of his way to try and helped me figure out what was wrong with my automatic garage door. The team of workers also cleaned up the site after they were done, unlike some who just did their work and left. Little acts of kindness never goes unnoticed with me!
- All in all, everything was done in about 2 hours, very fast!
Will definitely use Papa's Plumbing again although I hope I won't need anything repaired soon ;)
Thank you, Serge.
Chris A.
Chris A.
11/18/2020
Words can not express how lucky I am to have found this guy. I had just purchased a house that needed inspection and minor plumbing work to clean the drains. All I can say is wow, doing a great job is one thing but customer service was an easy 10/10 and that's what is most important to me. He came right on time and I felt very comfortable having him in my home during these tough times. Came prepared with a mask, gloves and hand sanitizer on hand. Thank you guys I really appreciate the help!
Artin A.
Artin A.
11/16/2016
Once you find a plumber like this, you never need to look for one again.
I had a serious emergency at my house on a weekend. I got a hold of Papa's Plumbing. Serge and his crew came out in record time. They fixed the problem in no time and the cost was a fraction of what I was quoted by someone else.
I can't recommend these guys strongly enough.
If you have some regular maintenance or a huge plumbing project, there are the guys for you.
Sevan S.
Sevan S.
11/03/2020 12:00:00 SA
It is so hard to find a good plumber in Los Angeles. I am so happy I found Papa's Plumbing. Best plumber in town! Great customer service. They are very responsive and knew exactly what the problem was. I highly recommend them!
Annette R.
Annette R.
10/13/2017
I contacted Papa's plumbing over a coupons. Our bath tubs, toilets were not working well. I called them for service and they came out the time they were telling me. Tony came out. Very punctual, very professional, very knowledgable, very reliable, they know what they are talking about. Every suggestion what to do was priced so the decision was easy.Tony used the camera to look for the plug and let me participate in everything what he was doing. After he was done with his job he made great suggestions.
I definitely will call them again and i can recommend Papa's plumbing to anybody.
Paul A.
Paul A.
4/27/2016
Papa's Plumbing helped me out with a water heater issue that I was having.
He came over, changed the water heater, and double / triple checked everything before he left. Serg's attention to detail is second to none and he followed up with me a couple of days later ( great customer service). You definitely have a peace of mind that nothing is going to happen and you get what you pay for! Thanks Papa!
Melanie T.
Melanie T.
8/26/2020
I rarely Place reviews on anything. But  these guys were great. Quick to respond and very friendly and did great work..
Henry H.
Henry H.
11/10/2018 12:00:00 SA
Great friendly service. Came over to inspect the issue and informed me on the decisions I could make to help them make a repair. Never felt pressured to buy or upgrade anything.
Delia A.
Delia A.
06/05/2018 12:00:00 SA
I've dealt with multiple plumbers in the past and have never had good luck with any or they charged me way too much, I had a terrible kitchen sink clog and my friend had referred me to Papas Plumbing, they came to my house right away and fixed the clog at a reasonable price! So glad I called them and would totally recommend them to my friends!
Kay P.
Kay P.
8/27/2018
Serge and his team were great! He was so accessible and awesome in answering any questions I had. His guys came in no time and fixed our shower handles, heads and diverter. We have a very old unit from the 70s so finding something that worked was tough. Serge was great in accommodating for us and finding exactly what we needed at a good rate :) Highly recommend!
Jeannine P.
Jeannine P.
07/10/2018 12:00:00 SA
Serge did a sewerline camera inspection when we were in escrow, found a crack in the main line and was able to service and replace the portion of the pipe on the spot which made the process seamless for everyone involved.  He is a true professional, very knowledgeable and extremely dependable.  I highly recommend Serge and Papa's Plumbing to anyone who has any type of plumbing needs!
Rene S.
Rene S.
03/10/2018 12:00:00 SA
Papa's Plumbing van came and changed all the faucets in my house. I was very happy with the results and impressed that the crew cleaned up the job site before finishing. I am very satisfied with the detailed work that they did.
Mariel S.
Mariel S.
06/07/2018 12:00:00 SA
I never had a favorite plumber before but now I do! I called Papa's Plumbing yesterday around 5pm as I was having problems with my water heater. Serge came out by 6pm. He gave me a verbal quote and emailed me one as well. He also followed up later that evening via text which I appreciated it. In the end he was able to work out a great deal and by noon the next day we had a new water heater, professionally installed and ready to go! Thank you Serge for a stress-free experience!
KyuHyun H.
KyuHyun H.
08/04/2018 12:00:00 SA
Serge is greatly helpful. Fixed problem and answered all my misc questions. Good local plumber!
Richard C.
Richard C.
02/12/2020 12:00:00 SA
I just had Papa's Plumbing here to work on a leaking sink. I had a SMALL window of time I could be home. The technician Richard was GREAT! He arrived slightly early, dealt with a challenging situation and did a wonderful job in a prompt time. I am sold on Papa's Plumbing!
Suro T.
Suro T.
04/11/2020 12:00:00 SA
Thank you so much for still being out there and working through this tough times, so we could stay home
Elias M.
Elias M.
9/18/2018
Serge was fantastic. Explained everything in lay terms. Can't believe how friendly and accommodating! A pleasure really. Will definitely be contacting again for additional work that will be needed.
Michael S.
Michael S.
03/01/2016 12:00:00 SA
Serg and his team are very professional, courteous and are really passionate about their plumbing work. He was very knowledgeable and honest. Our sink at the office was clogged and not draining. One phone call, and 15 mins later we had it all fixed!!
He and his team immediately responded and took care of the issue immediately.  I couldn't be more satisfied as a customer than to see Serg and his team complete the job with so much passion and dedication.

I highly recommend Serg for any Rooter and Plumbing work!
Rachel A.
Rachel A.
2/15/2019
Serge picks up the phone when you call, and texts back extremely quickly when you text.... He's personable, sweet and extremely knowledgeable--you just know you're in good hands with him and his crew.
Speaking of his crew, Nico, Axel and Joe were great. They worked diligently through pouring rain, and always had a smile for my child.
There's clearly a reason Papa's Plumbing has been in business for so long--they're great people who really know their stuff and do a great job. And they scheduled a full re-piping of our house for THE DAY AFTER I first called, which really surprised me.
Need a plumber, and live in LA? Call these guys.
Rommeth J.
Rommeth J.
10/06/2015 12:00:00 SA
Very very Professional guy Serjs is the best Plumber i ever had in my 15 years as a Realtor he is also very Knowledgeable n very very Reasonable Hebis a plumber with a Big Hearti will recommend to all my clients family Church friends and he is a Smell Good plumber better smelling than Stephanovsky
Jill G.
Jill G.
2/21/2020
These guys are the absolute best - I only call them.  They are super responsive, call before arriving, friendly and great at explaining options and get the job done quickly and efficiently!
Marcos S.
Marcos S.
6/20/2018
Had a pipe burst at my work place and was in dire need of a plumber. Serge & Robert come thru for me when everyone else was giving me the run-around. Great work, very clean, and very professional. Thanks guys
C G.
C G.
8/22/2019
Recently used Serge and his team at Papa's Plumbing again--they're still the best! I called him when we we got a clog in a pipe under our cement basement floor. He came out right away, diagnosed the problem, and presented us with a thorough explanation of our options, pointing out the pros and cons and highlighting the least disruptive solution. He explained everything in terms I could understand and made sure I was comfortable with our solution before getting to work. Since he was already at our house, I had him take a look at our ancient sewer line to the street, which was on the verge of collapse. We ended up hiring him to line that pipe as well--saving us a major headache and expense in the future. The work was done quickly and cleanly, and even though they had to hand dig a 7+ foot deep hole in our front yard, they put everything back perfectly. Listen, nobody *likes* spending money on plumbing, but it helps to feel confident the job is getting done right and that you and your time are respected. Thank you Serge!
J N.
J N.
8/31/2018
I heard water running through my pipes for days and couldn't find the cause. Being a single mom that knows nothing about plumbing, I was stressed about how much this was going to cost. Serge came out and did an inspection and took care of things within 24 hours of my call. It was a really positive experience; they were so genuinely nice and helpful. I hope I won't need a plumber any time soon but if I do at least I have someone I feel comfortable calling.
Rachel M.
Rachel M.
07/02/2019 12:00:00 SA
Serge rocks!  He was responsible, efficient and affordable.  You may want to ask about all the options because I found another method than he initially proposed but he was more than happy to do it my way and still charged same price.  Really nice guy and easy to talk to.  Big team that worked fast.  A+ service!!!
Lucky M.
Lucky M.
7/22/2018
Serouj is the best.  He was kind enough to come out in the middle of his Sunday to help me out.  He's very knowledgeable and trustworthy.  He dispensed great advise and refused to take my money when I offered to pay for his time.  He's a great guy.  Highly recommended!!
Jessica G.
Jessica G.
1/23/2019
Loved these guys! Serg helped my buyers out with a home inspection in San Marino today. I'm a Realtor and they needed a sewer scope inspection during escrow and they did a great job, made good recommendations and were super easy to understand and communicate with. I highly recommend them if you need a good plumbing inspector for a home inspection or if your having any plumbing issues. I know that I would use them again in the future for both my clients and myself. Also, my client used the 10% off yelp check in discount which is a great incentive for new clients, thanks again!
Bar B.
Bar B.
06/07/2015 12:00:00 SA
Where do I start with Papa's Plumbing...

Anytime I have issues with my plumbing I know that I can call this company. Serj is prompt, professional, and has a positive attitude. He gets the job done, he has very fair prices, and really knows what he is doing! He explains what he is doing, step by step, as he is doing them.

He came by on very short notice, he is available 24/7 and works very well with your schedule. He has great customer service and most importantly he gets the job done!

Thank you Papa's Plumbing!

Without hesitation I would refer Papa's Plumbing to anyone who needs a plumber.
Dan H.
Dan H.
01/02/2020 12:00:00 SA
From start to finish Papa's was professional and friendly. I believe Karen took my call initially and said someone could come in the next hour or two and would give me a call 30 mins ahead of when they arrive. I love it when companies do that. Serge arrived and troubleshooted the issue and gave me a few options while explaining it all in detail. I really appreciated that, no crazy sell, just honest options with different budgets and the patience to explain. Thanks for the assistance today Papa's!
Patrick G. N.
Patrick G. N.
4/16/2019
Serge was an awesome help! I am in the process of buying a home and he checked several sewer entry points to inspect the sewer line. He provided a thorough report with video and gave several recommendations. I highly recommend calling Papa's Plumbing. Great service and amazing customer service!
John C.
John C.
12/06/2016 12:00:00 SA
Serj and the guys at Papa's Plumbing are my go-to guys with anything plumbing!  I've used his company several times and have never been disappointed.  I can call him and he is usually there the next day or sooner if a rush is requested or it's an emergency.  He has completed sewer line inspections, sewer repairs and leak repair at a very fair & reasonable price.  However, it's not only the price, but quality that I'm looking for.  If you need anything to do with plumbing...do not hesitate to call on Serj and the guys at Papa's Plumbing!
Alexander N.
Alexander N.
2/20/2017
Can't go wrong with Papas plumbing! Always on time and super professional with everything they do. Highly recommended.
Jennifer Y.
Jennifer Y.
8/28/2018
I cannot say enough positive things about Papa's Plumbing. I live in a townhouse with several other units and there was a hot water leakage onto my patio. I wasn't sure which unit the leakage was coming from, but Serge and Jaime were able to assess that it wasn't mine within minutes of arrival. I'm grateful for their honesty, professionalism and most of all: transparency.  I would definitely recommend them, and plan on calling them if I have future plumbing problems!
Jason B.
Jason B.
1/23/2018
I was experiencing a serious and complicated issue with my shower and toilet, Serj and his team were able to figure out what the problem was and fix it quickly for a very good price. They are very professional with their work, I highly recommend Papa's Plumbing.
David G.
David G.
03/08/2017 12:00:00 SA
Had a last minute plumbing situation that needed prompt attention. The team at Papa's were able to get a plumber there by the promised time. Fixed it right up. Was sent invoice by email. Paid with Apple Pay and my thumb print. Couldn't have been easier than that. Thanks for your help!
Caskett C.
Caskett C.
02/10/2017 12:00:00 SA
I'm so glad I found an honest and reliable plumber.  Serge and his crew were great at working with all of my plumbing issues without it costing me an arm and a leg!   He truly is a nice guy and i will always call him for my future plumbing needs!
A S.
A S.
3/24/2019
Let me tell u something . Serge is incredible! Called him late on Saturday night. Although he said he didn't service my area and was on a site working at another house he face timed with me to guide me step by step on what to do regarding a leak I had and determining where it was and how to properly check the gauge and shut everything off. Gave me great advice and literally was on phone with me for like an hour walking thru things to ease my head . Can't thank you enough Serge!
Kevork V.
Kevork V.
2/22/2017
It was around 4 a.m., and one the trees in the backyard fell and broke 2 main water pipe, I didn't know what to do my hands got tied together because I had loads of valuables in the shed, so I called Papa's plumbing and they rushed in in no time, actually Serouj was faster than a 911 response, they came stopped the leak and the next day Serouj and his guys did all the necessary to fix the damage, thanks A lot Serouj, you guys are amazing and you made me save my collectibles from getting damaged in my shed, From now I'm calling you guys if I ever have any plumbing issues at my place, keep up the good work Serouj!
Karina K.
Karina K.
2/20/2017
Papa's Plumbing is professional, efficient and honest. These guys helped me out with my plumbing that was backed up. We went through four different plumbing companies all to have the same problem reoccur. I finally gave Papa's Plumbing a call and they were able to get the job done! I couldn't be happier with the results as well as the cost and time it took. These guys are extremely helpful and won't stop till the jobs done right. I HIGHLY recommend this company!
Thanks to the guys at Papa's!!
Jae K.
Jae K.
02/03/2018 12:00:00 SA
I did not use Papa's Plumbing to do my trenchless repiping but I would have used them in a heartbeat. I am writing this review because Serge and his partner were excellent and professional in taking their time to do the diagnosis of my pipes and explaining exactly what they will do to give me a worry free sewer drain for the rest of my life. They spend a good hour and half if not more to explain without charging me a dime, and sent me a neatly prepared proposal the very same day.  I found another company who can start right away. I would recommend any homeowner to contact Papa's Plumbing for any plumbing need.
G B.
G B.
9/20/2017
Super expensive I call after 5 pm they charge you triple ..  It's not worth it try it you will see..
Paul C.
Paul C.
07/01/2018 12:00:00 SA
Serge is very professional, friendly and urgent. Will retain his information for future plumbing projects.
Meher K.
Meher K.
2/19/2017
Wow!
I could not be happier with the work Papas Plumbing was able to handle during this past rain storm. The response time surpassed my expectations. They were very prompt and professional with their work. I recommend this service to everyone.

Thanks so much !!
Mario M.
Mario M.
01/05/2019 12:00:00 SA
We had a shower leak.  I called Papa's Plumbing of La Canada based on the reviews.  Serge inspected the leak and determined the problem in less than 2 minutes.  Since the shower valve had a lifetime warranty, Serge gave me the option of ordering the part myself, thereby saving money.  Once the part arrived, Serge's crew arrived on time and fixed the leak in less than 30 minutes.  They were prompt, professional and timely.  I would recommend Papa's Plumbing of La Canada to anyone having a plumbing problem.
Jason C.
Jason C.
12/05/2018 12:00:00 SA
Highly recommend Serge and his crew.  We have had issues with our main line since we moved in to our house and have had multiple other plumbers jet/snake only to have the problem return.  Serge showed up 45 minutes after I called, got his video  scope out and took the time explain and let me see exactly what was going on (in the rain no less). He explained all the options and what each would cost, with no pressure as to which to choose. His crew showed up right on time to begin the work and completed all the work, which included trenching under the house and a full horizontal repipe under our home, in exactly the time frame he originally gave. Serge is an honest, hardworking guy who I will never hesitate to call for any plumbing need in the future.
Jason S.
Jason S.
2/20/2017
Papas plumbing is A+!  I called their office and Serg.  He set an appointment for the same day came out ordered parts and fixed my problem same day.  A friend of mine asked if I knew a plumber I could refer so I passed on papas number.  She had a tenant issue that needed immediate attention.  This was at 9:00pm.  I spoke to her a couple days later and she said they fixed it the same night by 12:00... need a plumber who's fair and honest use Serg @papas plumbing!
Shane E.
Shane E.
4/30/2015
Serj was fantastic. I called him about a clogged sink and backed up dishwasher and he came by promptly. Fixed it in thirty minutes no problem. Very good prices and very friendly. I will defintely be using him again.
Nick Z.
Nick Z.
10/27/2015
Had my water heater burst at 8 pm.  I called Serj at Papas plumbing. He came at 9   Checked the pressure, checked the water heater and even told me to call the manufacturer since it's still under warranty.  Wow, Impressed with the honesty. They didn't try to just sell me a new one.  Fast and honest service.  Highly recommended!!
Erica H.
Erica H.
2/26/2018
Had a great experience with Papa's Plumbing - in particular - TONY! He is such a nice guy and so skilled and trustworthy. He works so hard until the job is done and you definitely do not feel like you are getting ripped off at all. He is very thorough too. Can't recommend them highly enough!
Shahe K.
Shahe K.
4/28/2015
Thank you Papa for coming through in 20 minutes at Midnight,  our main back up sewer is all good thanks to your prompt and professional services! !! I will not hesitate recommending you PaPa!
Steve E.
Steve E.
9/23/2016
Sounds like a scam.  Called them because they were in my area.  It sounded like a call center.  Got cut off.  Never returned my call.  Apparently don't have a Papa in my area.
sandra r.
sandra r.
11/18/2016
Ok, this company is in my A List! Had a pipe leak in attic, He was at house exactly in the time he quoted, took a look at what was wrong, and fixed it in 20 minutes! WOW ! HONEST, not like the other plumbers in area, and the quote and job price was way less than what I was quoted by 2 of the local companies here that was too busy to help  me out! I am GLAD they were too busy!! LOL! PLEASE make this company on your A list, you will not regret it. SERG is a great plumber. Customer service is EXCELLENT! CALL THEM
Iris G.
Iris G.
9/28/2015
Serj is very friendly when it comes to his work! he takes the time to explain the situation and does not just rush in to do the job. he is very honest and we are very pleased with his services. we will defenitely be using him again for future needs!
Vick T.
Vick T.
9/22/2016
Papa's plumbing is awesome. Great service and great prices. I needed to run a water line for my new fridge I had put in so I can have filtered water and ice. I called couple places but the prices were ridiculous. I called and spoke to Serge and he gave me a pretty accurate estimate over the phone after I described in detail what needs to be done. I sent some pictures of my kitchen layout as well. He was able to give me a quote right away and the price was great so I scheduled a appointment right away. His crew came in the next day and did a very clean job. If you need plumbing help give papas plumbing a call!!
Nick T.
Nick T.
2/23/2017
Must say, i was very impressed from the initial phone call i had with Papas Plumbing. Serj was the one i dealt with and he provided exceptional over the phone customer service and was able to answer all my questions. I had a water heater issue and needed it fixed ASAP. Serj said he will be at my residence within one hour, and surely enough he showed up in less than an hour and took care of the problem quickly and not to mention the clean job he did, which is something i take very seriously when it comes to my home. Definitely recommend them to anyone.
Michelle M.
Michelle M.
2/19/2017
Very fast and great service. Working with them has made me realize how easy help can be available! Thank you.
Krystal L.
Krystal L.
05/06/2015 12:00:00 SA
I worked out last night I get home to shower and nothing but icy cold water comes out. I waited for the water to get warm and it never did. What a nightmare since I am a serious germaphobe. I checked my water heater and a piece from it was loose or broken i wasn't to sure. I called to get quotes and everyone was expensive and just not practical. I called Papa's Plumbing thanks to Yelp I found a great local affordable plumber. Serj was very fast and affordable. My water heater is fixed and now I have a local reliable plumber. THANK YOU!
Todd S.
Todd S.
11/10/2016 12:00:00 SA
Amazing service from Serge and his crew. Responsive, well informed and patient. Thank you guys.
Peter T.
Peter T.
9/26/2016
To sum up my experience with Papa's plumbing in 2 words, it would be Honesty & Professionalism. Serge is very good at what he does. The sewer line inspection helped us decide what steps to take & Serge gave us his honest opinion of the situation, which helped us save money in the long run. Im happy to have found an honest plumber who is also extremely friendly. Thank You!
W L.
W L.
6/14/2015
My kitchen sink was clogged. I tried to DIY with hand augers but failed. Called Papa's today, which is a Sunday. Serj answered and promised to come between 7:30pm to 9:00pm. The appointment was super smooth. I was expecting him around 9pm as that is how most business are run nowadays. But he showed up at 7:40. Ok, now he earns 5 stars on easy appointment, 5 stars for showing up early.

He started with a hand held power auger with 25 feet cable, and did not break the clog. And he told me there will be no charge for this first trial. Then he switched to a huge auger with 100 feet cable, and finally broke the clog at about 70 feet. He only charged me the second trial. The price is very reasonable, NO ripoff at all. At the time he helped me clean the mess, it was 9:00. So good price gets 5 stars, fast work gets 5 stars.

In addition, Serj is friendly and neat, so 5 star for himself.

Overall, 5 star!
Nancy A.
Nancy A.
06/04/2015 12:00:00 SA
I always have a problem with my drain at home and we usually call a plumber every few months to unclog our main drain. A friend of mine recommended papa's plumbing for my needs. Serj came out and did a camera inspection to see what was wrong with my sewer line. After the inspection he said that since the pipes we're very old, the pipe was broken at one point. When he said that, I thought oh boy, there goes an arm and a leg because I know plumbers charge a lot of money.  Serj found a solution for me and replaced the part that needed to be replaced only. If it were another plumber, I'm sure they would make me change my entire sewer completely and open a huge cost to me. I was suprised and impressed by Serj's honesty. He charged me a very reasonable price and got me going. Thank you Serj for your service, you have become my new plumber.
Sophie V.
Sophie V.
05/01/2015 12:00:00 SA
It was close to midnight when I noticed that one of our bath tub's drainage was so clogged I called Serj and he said he will be at my home in 20 minutes. True to his word, he came with his dad, the Papa. He fixed the problem right away with that big, sweet smile on his face. Father and son are so nice and kind. And, even had the patience to explain what caused the problem. I have recommended them to several friends and family because I was more than satisfied with their services. Now, I don't have to worry anymore about clogged drainage or any plumbing problems because i know that there is PAPA's Plumbing that I could rely on 24/7. Thank you so much to you Serj and to your Dad. You guys are great.

Sophie (Silverlake, Los Angeles)
Maral D.
Maral D.
9/16/2016
Serj is not your ordinary plumber for several reasons.  First, unlike an ordinary plumber, Serj is extremely knowledgeable and professional.  Upon assessing the situation, he is able to tell you right away what is wrong and what needs to be done.  Second, he has a lot of integrity:  if something doesn't need to be replaced, he will tell you upfront.  He doesn't waste your time or money.  Third, HE SHOWS UP WHEN HE SAYS HE WILL!  He is a perfectionist and his work is clean.  Also, he does not linger so he can charge you more.  I recommend him with no hesitation.  Thank you Papas Plumbing.
Sarkis E.
Sarkis E.
2/22/2017
Absolutely amazing, I gave them a call around 2a.m.  Because one of the pipes in my basement broke and it was leaking all over, Serouj the owner said he'll be at my house in 45 minutes but he was standing on my doorstep 25 minutes later with a big smile on his face, they took care of my problem in no time and also Serouj warned about some other bad pipes which he came and fixed them the next day, all I can say is those guys KNOW What they're doing and papa's plumbing is my go to company when it comes to any plumbing issues in my house, thanks for everything Serouj YOU ROCK MAN!
Garbis M.
Garbis M.
09/08/2015 12:00:00 SA
Serj was awesome and very knowledgable of his field. i got his number off of yelp and i will not hesitate to call him again. If you're looking for a plumber, this is the place to go.
Dan H.
Dan H.
5/25/2015
Monday memorial day I come home from the market and I see that my toilet is flooded, and my bathtub and sink are not draining. I had an emergency situation so I called several plumbers nearby. The rates were ridiculously high because i was told it was a holiday and not a regular business day. I kept searching on yelp and came across papa's plumbing. Serj came out in a matter of 30 minutes, and took care of my main sewer line clog. His price was one third of the other 2 plumbers I called. To top it off, he charged me regular rate even though it was a holiday. This was my first time doing business with Papa's Plumbing and they sure know how to take care of their customers. From now on I have found my good and honest plumber that I will call for all of my needs.
Ashley D.
Ashley D.
03/01/2016 12:00:00 SA
Friendly, punctual, professional, and all-around great plumbing company to work with.  We will be calling Papa's for all of our future plumbing needs.
R. B.
R. B.
1/29/2016
I think my original review is meant for a different business that coincidentally has a very similar name, Papa's Plumbers. If I were owners of Papa's Plumbing I'd look into this imposter business before they get a bunch of low ratings meant for Papa's Plumbers. Anyway I added Papas's Plumbers on this site and posted my bad review there and changed my rating for Papas Plumbing so as not to adversely affect their high rating.

Original review meant for Papa's Plumbers:
I called Papa's Plumbers and requested a plumber come to my home to fix and attach a log lighter in my gas fireplace. The girl that answered took my information and said a plumber would call to set up an appointment. About 20 minutes later I received a call from the plumber, explained my problem, and he said he could come out the same day but would have to call me back with the time. He calls back a short time later and says his brother is at a different site and could they come the next day between 8-9. Sure ok. The next day comes and no one shows. At 9:30 I call the plumber and tell him I spoke to him the day before, and they were supposed to be there before 9. There is a long pause, like he's trying to remember. Then he says yes I remember, let me call my brother. Again with the brother! I say forget it, no thanks, not interested in doing business with a company that has customer service this crappy from the start.

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