Cal S.

4/26/2023

our kitchen sink began backing up and draining slowly. we called ninja plumbers and they had the problem under control within two days. it was a bit pricey. it included pressure washing the drain pipe, descaling the rust on metal pipe, patching interior, and epoxy coating the pipe three times.

Bart S.

4/16/2023

I took a shower one morning and it wasn't draining at all. Then I shaved and water started coming up out of my bathtub drain. Come to find both of my toilets were clogged and NOTHING was draining in the whole house.

I called Ninja and they came out within hours to snake the drain. Long story short, the 70 year old clay main sewer pipe from my house from my house to the street was broken in several places and roots were growing through many sections.

Turns out I had to have most of it replaced and then I had to have the rest, from the sidewalk to the middle of the street, sleeved. At first I thought that last part must be the city's responsibility but they told me it was mine. I looked it up and sure enough, the homeowner is responsible for maintaining and repairing the whole drain pipe all the way to the main sewer pipe under the street. WTF?!

Total. Nightmare. These guys had to dig up a big section of my lawn down 8 feet. They had to pull up landscaping stones and a bunch of plants to replace the pipe and sleeve the rest.

So here's what you've read this far to find out: These guys are great. Armando led the work portion and Ken worked with me on the contract. Both of them were cool. They communicated well with me through the whole process and were sympathetic to the financial and logistical burden of the situation.

Armando was really thorough in his work and spent an entire day just making sure my landscaping stones and plants were put back the way they were before. You can tell this dude cares about doing good work. I'm happy to say the plants survived because he put them on life support in some dirt during the job. He even replaced a leaky outdoor faucet for free.

The price was more than I could afford at the moment and Ken worked with me on the price and was able to get me a 0 interest loan (for 12 months) to cover the cost.

It's hard to find a good plumbing company you can trust who is going to do good work and not overcharge you. I found one who I'll always call first and recommend to friends. Plus, their motto, Sh*t's About To Go Down is f*cking genius.

Eliza R.

4/30/2023

Okay, so as it turns out the person overseeing the work at my property, Josh Ortega, did a lot of damage to many clients, not just us.

3 years later the furnace died so I hired an HVAC team to come in and install a new system. They discovered that the new sewage lines which hired Ninja to do, were never completed. The black water and all sewage has been draining underneath the house all this time.

I called Mor, the president of Ninja. He sent out a new team who diagnosed the issues and made both a plan for sewage remediation as well as to finish the original scope of work.

Those old tile walls will never be the same but the plumbing and drain system are all in place and working correctly now.

I give Mor huge points for working with us and making it right. If he goes after this ex-employee I told him that I'd be happy to testify, as are others.

Roger I.

02/06/2023 12:00:00 SA

I was quoted $450 to unclogged a single toilet and then said that the book quoted high so he was going to give me a discount and drop the price $375. I've had other plumbers unclogged my toilet in the past for $75-80 without having to remove the toilet and the person who came wanted to remove the toilet without even trying other simple method.

The reason why I'm not giving 1 star is because the person showed up within the timeframe and mindful enough to cover his shoes before entering my house.

Angel O.

05/09/2023 12:00:00 SA

So first the business replied to the review and super professionally. I eventually needed a plumber again and after a few bad experiences gave Ninja Plumbing a chance again. They sent Armando who not only was super respectful professional and fair he got the job done asap. Because of this totally deserves the 5 star redo. After getting the service I got I feel safe calling on Ninja Plumbing to save me again.

Fred M.

3/27/2023

Bait and switch. Unprofessional and rude workers. Just a waste of time. Hire someone else.

MF V.

1/18/2023

I'm house sitting and a back up occurred in the rental unit behind the main house. A previous company came out and could not figure out where the clog was happening. Thankfully the neighbor suggested Ninja Plumbers. Carlos came out and solved the issue. He figured out why and where the back up was happening. He explained the issue and how to resolve it. I would definitely use them again. They have a great slogan too , s#!ts about to go down. And it definitely did. Hehe

Gwen B.

1/30/2023

After finding Ninja Plumbing on Yelp, I scheduled a same day appointment through their customer service person who was so nice and very helpful!

The Ninja Plumber Edgar was amazing! He was so kind and professional and was extremely knowledgable. The best service and our new plumber service company! 100% Highly recommend! Great company!

Russell A.

9/28/2022

Last Friday evening, both of our toilets & showed started backing up on the house. We'd had smaller back-ups, but this was urgent. My wife called Ninja & we had Edgar at our house in an hour to clear the line... but his rooter was getting blocked, so he wanted to send someone Saturday morning to check the main sewer line with a camera.
Saturday morning, we watched as the camera snaked along the line & exposed some 70 year old cast iron pipes that wasn't replaced when our house was renovated prior to us buying in 2004 as well as cracks all along the clay (yes, clay) pipe that connects to the sewer line.
The clay pipe was also completely choked off by roots about 40 feet from the house.
We decided to reinforce the entire line with a new system where a resin sleeve is rolled out into the exiting pipe & becomes hard as a rock.
Edgar & his team didn't miss a beat and dug two, 4-foot holes to remove the cast iron, expand out 3 line to 4 and allow access to the long pipe connecting to the sewer.
The entire process was completed within 48-hours of our original call & now we have a 15 year warranty as well.
I can't thank Ninja & Edgar enough. We knew this fix was coming for years after semi-regular blockages, and it's nice to have the piece of mind that this issue is finally fixed!

Aaron P.

03/01/2023 12:00:00 SA

I needed a repair done at the last minute, Carlos came down and did a fantastic job. He was professional and courteous; I highly recommend this company.

Sarah S.

9/16/2022

We used their service to replace our jurassic toilet and I can say that they are quick to respond and reliable. I called and I got an appointment the same day. I received a text confirmation who the plumber is and the estimated time of arrival. I'm happy with the work of Jonathan Trejo. We had our brand new toilet bowl installed and he took care of disposing the old one (paid extra for disposal). He had to come back the following day to fix a small leaking issue that a regular person couldn't see at all. It took him a while to complete but at least I know that he's making sure that everything is working perfectly. He left the area clean and neat. Great service! If you don't mind paying a little bit more for plumbing service, I highly recommend them because of their fast and quality work.

MR In Socal R.

01/12/2023 12:00:00 SA

I've had very good experiences with Ninja Plumbing and in particular Jonathan Trejo. He's very responsive and reliable. He explains everything and goes above and beyond and leaves things neat and clean when he's done. I had a major repair, needing the main sewer line replaced all the way to the street and a clean out access installed. He helped with our water heater and replaced a pipe under the house. These folks are my go-to plumbers and I highly recommend!

Rex H.

2/15/2023

The company scheduled the estimate appointment timely and Adam came the same day I called. After seeing the location of the clean out and he gave me an estmate of $280 for the job. The reason, he said, was the sloped backyard where the drain clearout is located and the access is difficult. While I accepted the argument (pretty much no choice due to the urgency of the problem), I feel they could have clarify on the web that $73 was only for an easy access in-house drain clearing and all other jobs are estimated at site.
Having said that, I have to say Adam did a very good job, gave us 10% senior discount and provided free camera inspection afterwards.

Andrew B.

5/25/2022

Honestly, let me start off with the positive. I have to say the appointment was easy to make and I asked the rep if it was possible to just get a quote or ballpark on the phone for the price because I already knew what was wrong she refused and said someone can come out the same day awesome!

Now the insanity. We have a tankless water heater that had a 121 error code flash sometimes which is loss of flame where we would have hot water for 10 seconds and it would turn off and you'd have to reset it and it would work. Obviously doing this every couple of days to get hot water is annoying. I called the manufacturer for parts needed and they told me the flame rods might just need to be cleaned they sent me instructions but it was way above my comfort level, especially the first try so I called these people.

These two come in look at the water heater I tell them what I need and they want to flush the unit (which I did not ask for and I already do regular flushing) this is a new house we bought so we weren't aware of how well the previous owners kept the unit. Then he tells me that they have to pull the unit off the wall and clean everything individually instead and I said how much does this cost? This is where my eyes came out of my head they wanted $1275 and I should be doing this every year. That's a JOKE I could get a brand new epic water heater with installation for 2200 bucks so you legit could get a new one for that price. He looks and me and asks me how much I would think it's less than 300 bucks. I want some of the drugs they're on. I really hope no one falls for these people they're overchargers. I told them to get off my property.

I had someone come out the next day and change out the parts just to be safe for 85 DOLLARS not even bother to clean them literally tried to upsell you 95%. If you don't know how to do something just say it not try to sell people stuff they don't need. Will never use them for anything buyer beware!

Brady B.

11/03/2022 12:00:00 SA

Adam A was awesome. He helped me understand the situation like un profesòr of plumbing while fixing the problems efficiently and professionally. His attitude was great, and was very experienced.

Jenni was incredibly helpful in booking my appointment too and helping navigate my complicated driveway and hidden residence. Top notch operations!

Lynn M.

11/22/2022

We really needed a good plumber. We had no idea we would end up getting the single best plumber on the planet.

ARMANDO P. came to our house to put in a new water line from the fridge to the wall and fix a toilet. It is almost impossible, in this day and age, to explain how extraordinarily complete and thorough he was, how kind he was, how great his attitude was. He fixed all the problems but also restored a good deal of my faith in the excellence of good workmanship. Ninja Plumber is lucky to have him, and I will NEVER have another plumber other than Armando in my home.

Thank you, Armando P. And thank you so much, Ninja Plumbers. You now have customers for life!!!!!!!!!

Rita F.

10/13/2021

We have had our plumber come out many times to fix and maintain our plumbing, and are familiar with what he does to fix the pipes in our 80 year old house.
Our regular plumber was unavailable today, so we gave Ninja Pumber a call. The guy came out promptly but when he was shown the job he immediately started to try to upsell before he even got started, then he took out the wrong tool for the job, which would not solve the problem. When this was pointed out, the guy got all insulated and said, Do you want me to do this or not? My bf said I guess not and the guy left. That was that. Left us high and dry. We can only assume he was going to try to say the problem needed a more expensive fix after he used the wrong tool.
Ninja Plumber just lost a customer bc of their worker's bad attitude and bad ethics.

Pat M.

4/27/2022

Echoing one of the other reviewers, we were overcharged to evaluate a backed up toilet. They ran a camera and said we needed to descale and pipe line with epoxy about 10 feet of the sewer line. They wanted to charge $8k.

When we expressed concern about the price we were told the real price would be $12k but they were giving us a deal at $8k.

According to google: On average, pipe lining costs $80 to $250 per linear foot. The price depends on various factors, such as the pipe condition, ease of navigation, the amount of cleaning needed before the lining, and the accessibility of the pipe.

So the charge should have been $800-$2500. When we mentioned getting a second estimate, we were then charged $500 for lifting the toilet and doing the camera inspection. Most plumbers offer free camera inspections and free estimates. (We hired a different plumber who did just that.)

Most of the reviewers noted the work to be excellent and they apparently have a reputation of responding quickly. But from our experience they seem to try and charge whatever they think they can get away with. We can't do business with folks like that.

Steven B.

3/14/2023

Just had Marc from Ninja Plumber here to fix a leak under the bathroom sink. Couldn't have been any better. He showed up exactly on time, was friendly, got right down to business and gave me a very reasonable quote. The work was done quickly, cleanly, and efficiently. Great guy, great service.

Harut K.

03/01/2022 12:00:00 SA

My wife called Ninja Plumbers late at night and they came literally the next day which was awesome. George came and helped us out and we figured out what was the problem, very nice and professional and great pricing. I would 100% recommend them because they didn't want a deposit upfront like other businesses which usually is a scam but not Ninja Plumber everything about them was fair pricing and professional. Not to mention their slogan which had me cracking up

Craig G.

2/25/2023

I've used many plumbers but the team at ninja plumbers are incredible. From the second I spoke to Liz at the call center until the job was done, it was an absolutely excellent experience. Carlos came during the recent blizzard/ rain storm when other plumbers couldn't be bothered. He sorted out my difficult job in difficult conditions in good time and professionally. He even offered to come back on Monday to do something extra that needed to be done- all for the same price. And I can tell I have had guys come during the middle of the day and do a few small things that charge way more than this after hours, emergency call. Thanks Liz, Carlos and the whole Ninja team. You really got us out of a tight and wet situation. HIGHLY RECOMMENDED

Jeffrey C.

2/23/2023

Adam A. is probably the best plumber I have had the pleasure of working with. We have a hillside home and had a major blockage issue. Adam went the extra mile and discovered the issue (a defective sewage pump) that was actually beyond what he was called upon to deal with. Adam, however, is more than competent. He is a decent, honest, trustworthy person and whenever I have a plumbing issue arise in the future, he is the person I intend to call. Highly recommended.

Kelly R.

10/29/2022

Had the shower cold water get stuck open on a Saturday, but Ken from Ninja was able to get out in just an hour. Quick fix and good value.

James G.

2/25/2022

I called around 1:30 pm and had a plumber in my kitchen @3:30pm. Great service. Adam was very friendly and professional. I would highly recommend them.

James G

erika k.

9/16/2022

Our laundry area started leaking, and we called at 4:45pm and they were able to get someone out that same evening. Really appreciated how they kept us updated on who was coming and the arrival time. Jorge was super - worked really clean and efficiently. Diagnosed the issue and fixed it right away.

Delaine S.

2/15/2023

I have an older home in the San Fernando Valley. The technicians I have relied on from Ninja Plumber over the years have always been professional, hardworking, and courteous. Today, Adam A. took care of a small issue under warranty quickly and with no surprise charges. He has a good sense of humor and is honest. Late last year, he installed an outdoor tankless water heater and corrected plumbing issues that had recently surfaced at my home. I am loyal to those contractors who are honest and know what they are doing. I strongly recommend Ninja Plumber and especially Adam A. for big and small plumbing jobs.

David R.

11/17/2022

I called Ninja Plumber. Adam came out spent time explaining exactly what was happening repaired the bathroom leak very fast and efficient. Thank you.

Debbie K.

1/22/2023

This is my second time calling Ninja Plumber. Technician Jonathan Trejo was awesome!! Not only was he helpful, reliable, and knowledgeable, but also he was really nice and did a GREAT job! The company is lucky to have such a quality employee. Will definitely use them again

Joe S.

9/15/2022

I used Ninja Plumbers for my building and had an exceptional experience with them. Jenni was extremely helpful when I called. She sent out a gentleman named Jorge who was knowledgeable and fair. I was very pleased at their pricing and quick service. Thank you Ninja Plumbers!

Ivo N.

11/08/2022 12:00:00 SA

Washer drain clogged. Adam from Ninja was excellent in diagnosing and fixing the issue. Great customer service and friendly. I wish there were more than five stars to give. I would definitely hire them again.

Peter L.

02/07/2023 12:00:00 SA

First time using Ninja Plumber. Couldn't be happier with the service. Marc was great. Fixed my water heater fast for more than a fair price. Highly recommend!

Scott L.

02/03/2023 12:00:00 SA

Good guys. These are great plumbers. Use these guys if you can. Here is some more text because the app won't let me post this unless it's longer. These guys were fine.

Hanson A.

10/20/2022

one of the most professional and trust worthy companies in this field. I would recommend them highly.

Jess L.

11/20/2021

In a time of need this company was able to help me from the very first phone call. Taking my panicked call, getting someone out to me within an hour and fixing the problem, all while explaining to me along the way what was happening so I was never blind sided. Great company, trust worthy (which is priceless on my
Opinion) and top quality work. So so happy I found these guys!! Highly recommended! Will be my go to from this point moving forward!!

Cindi P.

03/05/2022 12:00:00 SA

Pretty sure I was overcharged to snake out my drains in my yard but it didn't work. The plumber told me I would need to do a snake like hydro to open my drains, it would be minimum $3800. No thank you... I paid in cash $385 and was never given a receipt, I have now requested it to be emailed to me twice and Still no receipt, huh? We just hired a plumber to do the hydro snake, our entire yard of drains $650.00

You do the math

Rudy U.

7/20/2022

A professional organization from the word go. It started when Jennie took my call, asked me a few questions, and scheduled, Adam as my plumber. Adam showed up the following day (on time) and was able to solve my problem. I had drain flies. A friend YouTubed it and told me it was going to cost thousands. Adam told me not to listen to my friend and came up with a solution for a few hundred dollars. Whew! I am so glad I called Ninja Plumber. The drain flies are gone, and I have a new toilet (which I needed) to boot. Thank you, Adam and Jennie. You made my day.

Lyneise O.

04/01/2022 12:00:00 SA

I wanted to leave a review on the plumber technician, Jonathan. Even though I choose another company to do the work, as the price point was a greater saving. However, I wanted to share that Jonathan is exceptionally polite, professional and an all-around nice you young man. It is rare these days to come across many young people who actually are thoughtful of the older generation. I enjoyed conversing with Jonathan and appreciate his honest character. 5 Stars to a fine young man.

Linda S.

3/31/2022

My toilet had a piece that broke off and Ninja came out for an estimate. They said $600! I said I could get a new toilet for that. After the representative worked his calculations for a couple of minutes, he said, $435. I felt so abused to now that he would take advantage of me for almost $200 and who know what the cost should have been? I was in a spot so I agreed. HOWEVER, knowing they would take advantage to an elderly woman to that extent... I would NEVER agree to any amount again. Head up to all... in these difficult times why let a company treat you like this? Never again!

Eric E.

05/06/2022 12:00:00 SA

I called Ninja Plumber to re-do a brass P-trap for 2 bar sinks originally built in the 1950s. Given the old set-up this was a tricky installation. I found Edgar, our plumber, to be punctual, polite and efficient in getting the job done right. Would definitely hire this company again. Thank you.

Jim J.

8/28/2022

Don't waste your time with these guys it's a scam, first impression was courteous but that's about it. The guy wanted to charge about 2 times what I ended up paying to another 4 star outfit and they both made the same recommended evaluations. The guy sounded like a used car salesman from Jersey, we're not amateurs here.

George V.

03/10/2022 12:00:00 SA

Thank you Jonathan as always!!! You are professional and did a great job in assisting us. Would highly recommend Jonathan for all plumbing needs. This is the 5th time using Ninja Plumber and everytime A great job.

Cesar F.

03/03/2022 12:00:00 SA

From the Central Valley Builders Supply team, we were very pleased with Adam and his assistance. Don't flush baby wipes. That S#!& does not go down.

Michael M.

05/12/2022 12:00:00 SA

OMG, thank you Master Plumber Edgar Gomez for coming to my dad and mom's house and fixing their kitchen plumbing issues. They called 3 big plumbing company who promised to arrive in a certain time range AND NONE OF THEM ARRIVED, not even the courtesy of calling. Edgar came in, listened and went to work. Even went out to get the proper parts. All done in less than 3 hours. The work area is cleaner than before. Edgar and Ninja Plumber is now the family's GOTO plumbing service and support. Thank you for your customer service.

TOP NOTCHED SERVICE!!!!!!

Charles V.

2/22/2022

I just had Jonathan out from Ninja plumbing to help me with a bad gas connection and not only did he do the job perfectly he did the job in no time. I have used Ninja before and each time its been done perfectly.

Thank you Jonathan and Ninja Plumbing

Del S.

08/06/2022 12:00:00 SA

I've debated writing this review for some time but finally decided to write one in the hope it might help someone. I've used this company several times in the past, but I refuse to deal with them ever again, particularly Justin, the lead tech. I suggest you steer clear of them unless you want to pay 2-3X the amount you should pay.

Long story short, my main sewer line kept getting clogged, causing waste water to backup. They first pinpointed the blockage to a ficus tree in my garden, so they removed the tree and replaced about a 10 foot section of pipe with ABS for roughly $4500. (I knew it was too much, but I was desperate!). A few months later, same issue. This time they said it was roots in the section of the line from the house to the street causing the blockage and recommended replacing it at a cost of $8500. (Again, I knew this was too high, but when you have waste water backing up everywhere, you don't feel like you have to shop around.) And yet again, after a period of time, it happened again. I called them back and hoped they would take care of the problem at no cost since the previous two remedies failed. The junior tech wanted to scope my line to identify the source of the blockage, but Justin wouldn't allow him. Justin just told me the pipe underneath the house was old galvanized pipe and should be replaced. He gave me two options: 1) replace a section of the pipe for $5K, or 2) replace the entire pipe for $9K. Enough! I found another plumber who confirmed the blockage was due to tree roots in the line under the house and replaced it for $3K. In hindsight, that was the source of the blockage the entire time, and I would have saved several thousand dollars if they were truly looking out for my best interest instead of their bottom line.

Bonnie H.

10/29/2022

Very nice tech, but insane price quote. A handyman came and did a little maneuvering and now it works fine.

Cindy S.

02/04/2022 12:00:00 SA

Our toilet was a disaster after my DIY repair. I called Ninja after hours and connected with a real person who told me that someone would call by 8 am the next day to schedule a service call. They did call and the plumber arrived by 9 am. Our plumber, Adam, showed me why our toilet was such a disaster and after we looking at the alternatives, I decided to replace the toilet. He went out scouting for a new Kohler toilet for us and with some persereverance he finally found one. Adam kept us informed all the way through the installation and did a perfect job with the new install. He even addressed a low water pressure issue in the bathroom sink. From now on I'm calling Ninja ... and asking for Adam!

Andrew G.

11/01/2022 12:00:00 SA

Armando had a great attitude and knowledge of plumbing explained a lot of possibilities and executed each one helped me save time and most importantly money most definitely calling this 24 hr plumbing company again

Maikol D.

9/19/2022

Adam at Ninja Plumber is great, very efficient, fast and reliable. I 100% recommend Ninja Plumbers for your home or business.

Darius M.

10/13/2022

Called for an evaluation. The tech arrived at the house and inspected my issue. He gave me two prices and when I needed some time to consider the job he walked out without providing a quote leaving me standing alone in my backyard. I found this quick change in attitude disrespectful. This business takes its name serious. If you need to think about their proposal they slip into the shadows like a ninja

Popoosa P.

10/11/2022 12:00:00 SA

Worked out great, but Yelp wants me to continue writing even though that's all I wanted to say so I'm going to say blah blah blah blah blah blah blah blah blah blah blah blah blah.

Bill S.

05/10/2021 12:00:00 SA

We had a sink clog, which then backed up into another sink. I thought it was a huge problem, so rather than try to fix myself, I called them. Jonathan came out, and it turned out to be a simple fix, something I could have done myself! He graciously didn't charge me, and I learned from it, as well.

We have been using these guys for years, for many different water (and gas) plumbing issues and/or projects, and they have always been great to us. It's nice to have a service company that we can rely on.

Stephanie S.

9/24/2022

The plumber came on time, assessed the problem quickly, offered me multiple possibilities for moving forward, didn't charge me for the visit with the assumption that I would call him the next day with my decision (which I did), came within the agreed upon time the next day, and took care of the problem. The price was reasonable and the plumber was polite and friendly.

Belinda C.

01/12/2022 12:00:00 SA

Called to schedule a clogged toilet. Was quoted 129.99 to come out and diagnose the clogged toilet (next to the main)...and that the 129.99 would be applied to the bill. I told him that it needed to be snaked and was clogged due to too much toilet paper and what could be the pricing range for that - the phone operator said he had no idea what his company charges- he only takes appointments- and couldn't even give me a ball park. So I wasn't willing to loose 129.99 and get scammed with a bait and switch situation- as I just read other reviews that they came out and pushed and up sell when on the property. Im calling a national company now instead of people who can't even give you a range on pricing. An employee who answers the phone should know rates.

Bonnie A.

9/15/2022

I was having a big landscaping project at my home when we discovered a pipe drain that was totally blocked with palm tree roots. I called a few plumbing companies as I needed the pipe snaked out ASAP as not to hold up the project. Ninja was the only company that said they could get someone over there within a few hours and they came right on time. Unfortunately they said it was going to be a huge job but gave us another suggestion that the landscapers could do and it worked perfectly. There was no charge for their service call and they were very professional and smart to give us an alternative solution as I will definitely call them in the future.

Kim B.

04/11/2021 12:00:00 SA

As a customer you can't put a price on knowledge

Best plumber (Geovanni) and plumbing company in town!!!
You will not be able to find another plumber with more knowledge and professionalism than Geovanni. We had a plumbing problem for years that plumbing company's over and over again were not able to fix or even diagnose what the problem was. Geovanni was able to properly diagnose, explain a detail solution for the plumbing problem and provide a reasonable price.

Thank you ninja plumber, you're my go to plumbing company.

Veronique A.

09/08/2022 12:00:00 SA

I had a sewer issue and they came up with the best solution. Edgar is the best, professional, reliable, efficient

Michael R.

10/23/2021

I have used this company multiple times for our rooter service. The guys that come out are very friendly, and thorough. They are a local company, and I definitely like to support local businesses. Just remember to go online and find a coupon for their rooter service, the will honor their coupons. They offer a free camera diagnostic, and they even hydrojet (Which I have not done yet).

Khashayar D.

04/05/2021 12:00:00 SA

These guys are straight up grifters lol

Brain told me the diagnosis was free then called me 15 mins later and said never mind its $129 lol because why not hahaha

I was a former customer too lol and left them a 5 star review. Way to keep your customers during a pandemic lol

This company is the picture of greed and dishonesty

gary n.

9/21/2021

I have used these guys in the past, in fact we use them every two months or so, I believe their prices are a bit higher than what others may charge, but they do get the job done. There was a particular instance recently where they were unable to clear a drain, they sent a second person backed out the next day at no charge to take care of it. I appreciate this level of service

Pam H.

03/02/2022 12:00:00 SA

My bathroom sinks and all exit sewer lines were very old, corroded and rusty. Edgar was amazing and explained what was needed to correct the problem. It turned out to be very big job but they all respected my home, showed up on time and made sure to clean up. Ken and Nelson were both courteous. I would use them again and will recommend them. Thank you for the fast response even on a Sunday

Adam E.

6/28/2022

We called for an estimate and the lady on the phone was kind until we asked a question. Not joking, literally one extra question and she hung up on our face. Tried calling again because we thought it was an accident. They sent us to voicemail. We wanted a replacement for septic tank pump but I guess they don't want our business. I suggest going to a plumber that actually wants your business...

Larry F.

11/24/2022

turned up quickly to deal with an emergency and did a fine job solving the problem

Frank F.

02/08/2022 12:00:00 SA

Ninja Plumber sent Adam Alvarez for my rusted faucet problem. If every plumber was like Adam the world would be a better place. He was pleasant and explained my options for fixing the problem. He was sensitive to my budget needs. He worked fast, was neat and got the job done in no time. I don't know if everyone at Ninja is like Adam but he is the one I would ask for.

Damon F.

8/20/2020

Highly recommend based on the great service provided by Geovanni and Alexis. They are great ambassadors of a company that truly understands and values the importance of customer 1st.

Long story short, you know you're in good hands when they genuinely apologize without excuse and ask the very key question; 'what can we do to make this right for you?'. Turns out, what they came back to make right, at no charge, was likely another contractor's fault that came after Ninja did the work.

These people are top-notch! Thank you Alexis & Geovanni!

Frances K.

6/28/2021

CONSUMER BEWARE! We contacted Ninja Plumber on several occasions in regards to a faucet that was installed in our home on 5/26/21. The total cost was $692.00. It was a faucet that we later saw at Home Depot for $24.97.

I called Ninja Plumber twice to speak to the owner and then sent a certified letter to Mr. Mor Cazakov. NEVER RESPONDED TO ME...

Interestingly enough, we had another company put a new faucet in our other bathroom and that came to a total cost of $212.00.

We were definitely Ripped Off so I wanted to warn people in advance...

John Paul V.

5/28/2021

Had this company come to my house and address my Pumbling problems. However all they did was replace my toilet and then tell them they couldn't do the job because of a pipe issue under the house. they would of charged me $3000 to supposedly fix the problem And try to charge me $225 to put the toilet seat back. They left my tub a mess.
I called another Pumbling company and they finished the job for under $100. They did the job in under 30 minutes The manager had called me back to charge me a service fee of $89. This company tried to rip me off. I shouldn't have to pay anything. They are trying to take advantage of me.

Savannah C.

04/11/2021 12:00:00 SA

Geovanni's installation of a tankless water heater for my home was done efficiently and very professionally. I would recommend them to perform all your plumbing duties because of their reasonable prices, professionalism, and the patience Geovanni had as I tried to explain the problems we were experiencing in our home! Happy I found these guys.

Frances B.

8/20/2020

I had to write a review about these great guys. I had a gas leak and they came out quickly to access. They explained the work in full detail but I still wasn't sure I would go with them because of the price. A few hours later their gas expert came out to re-acess and explained again the work and price. He did indeed offer a discount so that and his sincerity sold me! I have to say they earned every penny. The work was done great. And when they were done, I couldn't even tell that they were there! It was cleaned up beautifully. I was talking to my neighbors about how they recommended them too!!!!
Good job Ninjas!

GG M.

06/03/2020 12:00:00 SA

Ah, the joys of scrambling for a plumber when bad shit happens to your home. Who can you trust? Who wont rip you a new one or upsell you unessential bullshit? Who will be fair, pleasant, and not make you fell worse than a car dealership? These dudes.
Was referred by a friend, had a terrible clog causing shitwater to overflow downstairs shower/bathroom...naturally on a Sunday, when its hardest to get a hold of a plumber without boffing you for emergency/weekend charges. They took care of it right away, very reasonable price, knowledgeable, a big relief now that I know have a dependable reliable and fair/honest plumber at my service.
Alen is the man and I couldnt be happier. Can't say enough about him and the company. Took 22 years to find a plumber Im happy with but better than never.
They do full services water heaters, snakes, clogs you name it. And very prompt, thank you guys, going to get lotta referrals. Check out the science fiction that came out lurking in the toilet pipes. If waited a little more would've had a full size palm tree to plant.
Ninja plumber , Sh%t's about to go down LMFAO. Best slogan ever.

Damian R.

10/06/2021 12:00:00 SA

Not to big on leaving reviews but felt I had to. I called to
have my gas dryer hooked up in my new home and was
told no problem and the person came the next day and
performed what I thought was the job he was paid 185 dollars to do. A day later I went to do laundry and turned my dryer on and noticed a strong smell after a couple of minutes. The plumber hooked the gas line and didn't connect the vent hose. I called the company and was to some one will call me right back and it never
and send someone over and it never happened. I called again a day later and was told the system is down they will call me right back. Never happened. I called back and a women promised me she will handle it. The plumber calls me and tells me the don't connect hoses.
The initial call I explained everything needs to be connected and why would you not tell me that you did
not connect the vent hose when you told me everything is ready. The guy seemed new and I think he forgot and instead of making a new customer whole they chose to handle it this way. That could have been a very dangerous situation if I didn't catch it as quickly as I did.
Can't believe they have chosen not to send someone over to correct what they caused.

Leila K.

8/20/2020

Our shower has always had problems with being too hot or too cold but we learned to live with it. Then our dishwasher wouldn't drain properly so I reached out to Ninja Plumbers. Ahmad came out the same day and he was very knowledgeable and provided a reasonable quote. We ended up getting more work done than we initially wanted a quote for but they were all problems we had previously noticed. Took a day and a half but everything works and we're very happy! Ahmad was kind, quick and I felt like I could trust him.

I found ninja plumbers bc I had one of their magnets. They were at the Sherman oaks street fair a few years ago and I liked that they are involved in the community.

Zenzi P.

03/09/2021 12:00:00 SA

DO NOT USE THIS COMPANY! Unless you like getting ripped off.
I contacted Ninja Plumbing to have a garbage disposal replaced in my kitchen. It's a straight forward job with nothing extraordinary or difficult about the work. Their quote was $568 if they provided the new disposal and $317 if I provided it. Both quotes are/were outrageous. When queried about why the cost was so high, my technician Giovanni stated his labor rate is $199 an hour. Glad you can charge that...but I'm not going to pay it. I'd be a fool if I did!

I purchased the exact same disposal at Lowe's for $149 and had another plumber install it for $125. Total cost of the project $275 plus a $20 tip for the plumber.
DO NOT use this company. There are plenty of reputable companies that aren't grifters or opportunists.

Jenny P.

6/23/2021

Ninja plumber saved us one night when we had a major back up emergency! About a year or two from we originally called them out we had to call them out again for another back up issue. We finally talked to them about fixing the main sewer line. The price was a little expensive but we didn't want the house to keep backing up. So we finally gave in and had ninja plumber complete the job and so far so good! Happy with their service

Angelfish777 O.

2/20/2021

I had a plumbing emergency where my pressure regulator went out & caused my water heater to fail. Geovanni from Ninja was there for a quote within 2 hours & was willing to stay on the phone with me for 45 minutes with my Home Warranty to get authorization for emergency out of network repairs. Once authorized--he replaced the pressure regulator within hours & the water heater the next day! Excellent service & attention to detail! Great job Ninja!

Dani H.

1/28/2020

Rip off. Quoted me $800 to replace a water presssure regulator that wasnt even the problem. $250 to clean out the water heater. $89 service charge just to come out and take a look...

had a second plumber out for $25 service charge and $75 to clean out the water heater and $600 for pressure regulator...

B C.

02/07/2022 12:00:00 SA

Ninja plumbing did a fantastic job! In my experience, hiring a plumber can be a nightmare, especially because many plumbers want to make quick easy money, or simply are not honest and upfront. My problem wasn't easy, and similar to many other situations, my problem required a certain amount of investigative work to determine the cause. Josh the supervisor who originally came and did the estimate was sincere, up front, and made me feel comfortable to trust him and always answered my questions with detail and patience. This is a far cry from Mike Diamond plumbing (who literally did an about-face and walked away the minute they saw that I had a main line clog). Josh at Ninja plumbing not only did a great job with the estimate, he also stayed around and personally managed the crew during the 2 days it took to complete it. His assistant Robert who did much of the labor was extremely hard working, and friendly. My Main line had been clogged, and unfortunately, the house never had any clean outs previously installed. Ninja plumbing did the hard work to find the problem, install the necessary cleanouts, and fix the problem. Cesar and his partner brough the special truck on the last day to run a professional Hydrojet/scrub to clean the lines out once and he was patient enough to explain how it worked and answer my questions during the process. All of the crew at Ninja Plumbing made me feel comfortable the whole way through. Plumbing is never really cheap, but if your going to spend the money, its best to have it done correctly and by someone you can trust. I will always call Ninja Plumbing from here on out,.

Cameron S.

10/21/2019

Working with them has been a bit of a headache, and by a bit- I mean a total migraine. They are getting two stars because the girls who answer the phone are always pleasant, and because the one time they actually came out for the call in question, the technician told me a way I could DIY the project and save money (one star for honesty).

We called a few weeks ago to have them fix a leaky water filter. The tech came out, told me how I could fix it, and boom, done. Well about a week later, the part failed again, so I called to have them come out and just fix it once and for all. They got it on the schedule for the following week (which was too long but whatever). The day comes, and they are supposed to come between 12 and 2. I get a call at 1:45 that they aren't going to make it in time, needs to be between 2 and 4. Ok. Then again- nothing. They didn't show until almost 7, to which at that point I said it was too late in the evening since it's a kitchen repair and we are making dinner and need to reschedule.

I never hear back regarding rescheduling. So I call back this morning at 7:30, they say they'll be able to get someone out today, and they need to call me back within the hour. Hour goes by, nothing, so I call again. They said again, just checking something, will call back in five. Nothing. I call back again (by this time it's 1:00PM) and I'm told that they don't have any availability until next week. Even though first thing in the morning, they said that they did. Anyway. Super disappointed. We had the replace our main line last year which was almost $20,000 and they did a decent job then. Unfortunately the issue is getting them to actually follow through with the appointment.

I typically use Gold Medal Plumbing for anything else, and this just reaffirmed why I will continue to in the future.

Todd F.

12/17/2019

These guys have always been fantastic to work with. We've used them as an HOA for building plumbing problems (usually leaks), and also in our individual unit. Recently, Jonathan and Joshua came out to fix our toilet, which was running in between uses -- it would just start running, mid-day, and then stop. The boys came out, detected the problem, presented a fair price but definitely more involved fix than I expected, and got the job done. In fact, when the problem started up again only days later, Jonathan immediately returned with very little notice to make a few adjustments to his and Joshua's work, no hassle, no complaint, just happy to help us have it done right. Thanks guys!

A few months earlier, Albert was sent out to fix our kitchen sink, which was just a mess. The actual faucet was broken and the disposal was spitting things back up in the other sink. He presented options for parts to replace our old faucent, returned the very next day (nice availability with these guys!), and completely overhauled our kitchen sink with a beautiful new faucet. The disposal was also fixed. And here's the kicker -- in what I thought would be a couple hours of work, Albert was done in like :30-:40 minutes. I couldn't believe it. Really nice young man as well. All the guys are.

And thank you for always being willing to come down to Santa Monica from the Valley, Ninja crew!! -- Todd

Gabriella M.

08/01/2019 12:00:00 SA

I am having the best experience with Ninja Plumber!
They answered my call immediately and had one of their technicians out for a consult within 48 hours for a job that was to take place in 2 weeks.
Geovanni, the technician, assessed the job and had an estimate sent to me the same day! I had other plumbers come out and they either rescheduled a few times at the last minute or took days getting me an estimate if they got one out to me at all.
Geovanni knows his stuff and goes above and beyond to get the job done! His price is super competitive so its really a no brainer to hire this guy!
If you want a plumbing technician who is knowledgable, a great problem solver, kind and courteous and efficient then Geovanni is your guy.
I highly recommend hiring him... you will not be disappointed!

M E.

12/29/2019

The plumber that came was nice, clean and efficient.
His helper was also nice and clean/using tarps.

D W.

7/24/2021

What a difference 3 years makes with this company! Had a leak from sweated hose bib that needed to be replaced with a screw-in hose bib in the event it needed to be replaced in the future. Pricetag of $525.00! And they had to come out again shortly thereafter to replace the installed defective hosebib that also leaked. If you tighten the handles in order to turn off the water so that it doesnt leak, they blame the reason it no longer works is because the customer tightened it too much. Also, you would have thought that the second time coming over due to same problem, they would have an extra hose bib with them (they didnt the first time either). Needless to say both times I called, I waited 2 hours after diagnosis for them to leave and buy the parts. The owner of the company pretends hes only the dispatcher. This job was way too expensive and their planning sucks and if the owner/business manager lies to you over something trivial, their worker bees typically follow suit in a culture of these top down businesses, wouldnt you agree? I had to give them 1 star in order to post this. It irks me to even give them that.

Brenda S.

07/05/2019 12:00:00 SA

DON'T USE!!! SUCH A WASTE OF TIME!!! NO CONSIDERATION FOR YOUR TIME!!!

I called Ninja Plumbers this morning because we had a backup that was slowly draining out of our clean out at the side of the house. They hydro jetted it 15 days ago and it needs it again! Arthur came out at 11:00 a.m. to inspect the problem. He told me that he had a doctor appt for his 3 month old so he could return between 2 p.m. and 3 p.m to scope and hydro jet (again). He was very nice and I had no problem with him coming back b/c he needed to pick up the trailer with the hydro jet anyway.

Then, about 45 min after Arthur was due to return, I start reading their reviews and see that they often tell people they are coming and then call them last minute to say they are no longer coming! I called the office asking for his ETA and they had him call me. He said he was sorry and he'd be over in about an hour, which is now 5 p.m. (2 hrs. later than he originally said). Then I receive a call from him saying HE'S NOT COMING AT ALL. He said their hydro jet machine was broken and no one bothered telling him. I told him that he knew since 11 a.m. he was going to need the hydro jet machine and he nor anyone in his office bothered to make sure it was working? That is poor planning and customer service!

I took the day off of work and would have much rather spent my day off taking my kids somewhere fun than spending the day being strung along by plumbers. What a waste of my sick day (which I don't get many)!

They also charge almost $300 MORE (for hydro jetting) than every other plumbers I have called!!!

Felix A.

09/10/2019 12:00:00 SA

Jonathan was great, profesional, informative, knowledgeable, efficient.
Thank you guys for unclogging my sewer pipe, looking forward to working with you guys again soon.

Sarah O.

8/18/2019

JONATHAN IS AMAZING! Came out on a Sunday to fix a semi-diagnosed(or so we thought) issue! Garbage disposal leaking ruining the apartment below me (NIGHTMARE!). He picked up a new one and installed it and identified another issue. I'm tight on budget and he negotiated with his boss to get the job completed and please me with a discount! Snaked the line which caused the clogged in the drain pipe and now everything seems to be ok!!! He worked very hard for 5 hours and couldn't have been nicer, respectful, or cleaner! He even vacuumed and cleaned the area. Thanks for everything!

Peter C.

8/20/2019

5 years ago they replaced nearly 60' of sewage line. They stopped at the last ~4' of clay just before the mainline, now that is broken. Now I'm being quoted $6,000-9,000 to open it back up.

Yes, they did exactly what they quoted me, but why not replace the whole line??? Now we have to open it back up and of course, give them more money.

Not looking out for their customers and they are EXPENSIVE.

Camille R.

11/19/2020

Jonathan from Ninja Plumber was great! He came out last minute after 2 plumbers had cancelled and quickly found a solution to the low water pressure we had on one floor of the house. He worked quickly, methodically and was super nice as well. I would definitely recommend him and his company.

David H.

10/05/2021 12:00:00 SA

I called in and David was great at scheduling my toilet install, and their plumber Dejon was very fast and efficient and friendly and installed my toilet with no problems we'll definitely be calling and recommending these guys for all my plumbing needs in the future, thank you again ninja plumbers!

Treehouse L.

10/10/2020 12:00:00 SA

So we have called Ninja Plumbers a couple times now and Marlen is so helpful. They also are great with scheduling and get job done. We recommend them for your plumbing needs.

Ben R.

02/03/2019 12:00:00 SA

Very disappointed. This is an example of someone trying to take advantage of people. I had a gas water heater that wasn't venting because the vent was joined with the furnace and it wasn't letting the water heater vent properly. I got a quote for $8,500 to have them add an additional pipe, I had to find and pay a roofer to add the roof vent, and I would have to pay even more to have the water heater turned back on. It was going to cost me over $10,000 total. Ripoff!

I had a brand new, larger capacity heater installed by someone else, he added one with a power vent, didn't need new piping, didn't need additional roofing work. It cost me $2,000.

Ben T.

02/01/2022 12:00:00 SA

I have used Ninja Plumber many times, but I just can't do it anymore. You have to understand their business model in that no matter what happens, you get charged for them just to show up. Many of their younger plumbers will show up, quote you way too much for a job, and then leave, with the entire time frame there usually being less than 15 minutes. They can get to multiple jobs in an hour, keep making whatever their base rate might be, the company still gets paid every time, and they don't have to do any plumbing work. A young man quoted me over $500 dollars for about 20 minutes work of work; I refused, then went to HD and fixed it myself for less than $20 (even though I still had to pay NP to just come out and look). Separately, a young man told me I needed to tear my entire wall open so that he could repipe my shower with copper, which is expensive compared to pex lines, which he saw as unfit, despite the fact that when you hire a plumbing company for new construction these days, they will likely pex your entire house and it will pass city inspections; you must understand it is advantageous for the company to work quickly in this scenario, which is different than the jobs Ninja Plumber is most frequently called out for. Save your time and most importantly your money and make a relationship with an individual human being plumber, as opposed to a company like Ninja Plumber.

Connie S.

1/21/2021

BEWARE!! We had a minor leak in our upstairs tub of a rental unit we own. I called Ninja Plumbing and set an appoint for later that afternoon. My brother drove 45 minutes out to the unit to meet the plumber. Upon arrival the plumber informed him the cost was $400 for the service call. WOW!!! Couldn't believe they didn't tell me that over the phone when setting the appointment. I certainly would have continued calling other plumbers. I never would have agreed to that. That is INSANE!!!! Usually service calls cost around $140-$170 for plumbing. Turns out the problem was a loose screw. Can you imagine $400 to tighten a screw.

Joanna A.

7/17/2021

Horrible! The plumber came out on Monday and the garbage disposal was not fixed. When I called to have them come back they gave us the run around and wouldn't have a plumber come back for 3-4 days. The 24 hour service that they claim is bs. I would tell anyone to get a different service before choosing them.

Steve R.

12/18/2016

The guys from Ninja Plumbers just finished replacing my main sewer line from the clean out to the street. Their professional service and competitive pricing made me a happy customer.

Their work provided about 70' of new Burst Poly Pipe on my property side and about 30 of Pipe Liner on the city side. The entire job was inspected by the city.

They also provide me with new Poly Pipe, replacing the old clay pipe under my home. (No extra charge for this additional section.) The crew did a great job keeping the job site clean during the work.

This group also supports my child's school - #iLEAD Encino.

Please give this group a chance to bid your next job.

Bonnue R.

8/17/2021

I have a fancy Japanese toilet with all the bells and whistles that Ninja Plumber installed several years ago. A mechanism wore out and needed replacement. My husband called Ninja Plumber and George came out the same day. He needed to order the exact product that was needed but still managed to put in a temporary fix so the toilet was usable. George came back the next day to complete the work which he did to my complete satisfaction quickly, cleanly and at exactly the time he said he would arrive. George honored the lifetime guarantee that we had on the original installation order even though a new company had taken over Ninja Plumber since our original contract which was incredible customer service. We will use Ninja Plumber for ALL of our plumbing needs going forward. They are an honest, honorable company with excellent technicians.

James B.

4/28/2021

Had a great experience with Jonathan at Ninja Plumber. Was having issues with a tankless water heater, and it ended up being a simple fix, but he went through showing me what happened and what to look for next time. He also talked me through routine maintenance needed for my particular water heater. As a new homeowner just getting my feet wet with DIY maintenance, I appreciated the honesty and patience. Will definitely call them back next time I need a plumber.

Chris J.

11/02/2018 12:00:00 SA

Last Sunday (of course), I had my mainline back up. So, like any civilized person would, I jumped on Yelp! After calling around and getting quotes from about 4 other outfits, I came across Ninja Plumber, and I am sooo glad I did!! Not only were they remarkably less expensive (most others were charging DOUBLE because it was a Sunday), but Peter made out to my house within an hour of my call. Nice guy, spent a bit snaking the line, and off he went. BUT, the following day, it had backed up again! What? So, I called them and they sent Peter back out again. Well, come to find out, the back of my house had a clean out as well, so (at no additional charge) he ran the camera to see what was doing, and noticed a blockage that the first snake job missed! Dope!

So, long story short, Peter was at my house for nearly 2 hours getting the line cleared at 7pm. He ran the camera at no charge and snaked the line a couple times, from the front and the rear of the house, just to be sure - each time pulling out roots and what looked like wipes - who knows. Peter is a man among boys! He handled more than he needed to, and all this at NO ADDITIONAL charge, as a simple snaking with Ninja does not carry a warranty. I am now a customer for life, Ninja! 5 stars, man. 5 stars!

Aimee S.

10/19/2018

Richard did SUCH a good job! He changed out my sink/faucet/garbage disposal, and it looks so amazing. Very nice, and walked me through everything he did carefully. Recommend!

Moxie P.

2/19/2021

I had a great experience with this business years ago but after the last two experiences, I would recommend people stay away. I had a technician who tried to charge me $400 to replace some valves for installation of a new washer but after some negotiation and a call to his supervisor we got it down to I think $240, which I still think is high for the 20 minutes of work but hey, I needed to get it done. The next service request I had a problem that turned out to be my sprinkler valve, much less serious than expected. They also wanted to charge me $400 and when I tried to negotiate he said it wasn't possible. He admitted that previous technicians were shady and they were now under new management. Again, I wanted to get the problem resolved and didn't want to lose the service fee they charge for the visit so I said ok. I did manage to find a Yelp coupon that saved me I think $100 but it still felt expensive. I watched as the technician popped in a tiny plastic replacement part in a few minutes. Hmm, it feels like I was overcharged considering the amount of work and what I was billed for past services. As I said, this business was really great in the past but has gone downhill in the last couple of years so I won't be using or recommending them anymore.

Nama G.

10/17/2020

I called Ninja Plumber on a Saturday morning , thinking they'll schedule someone to come out during the week. However, they were able to send someone same day- and it wasn't even an emergency issue.
Geovani was our plumber technician. He was so professional, friendly courteous, and kind .
We had two separate issues. Our hot water in the two vanity sinks and a drainage problem in our shower.
Geovani explained everything to us as he was preparing to make the repairs.
He repaired everything in no time and the cost was considerably lower than what we anticipated.. Thank you so much Geovani, and Ninja Plumber. We appreciate everything you did and we'll most definitely be calling you if we have other issues!

Ava V.

4/30/2020

I had a leak that came through my ceiling the other day. I called Ninja Plumber and was sent a plumber within the hour. Gio arrived, dressed nicely and he was very professional. He assessed the issue and got to work right away. Gio was great! I had a great experience with him and will absolutely be calling Ninja Plumber for my plumbing needs and requesting Gio.

Michelle W.

8/22/2018

After reviewing several photos and posts I've decided to entrust our pipes to Ninja Plumbing. We are in the initial stage they sent someone out within 24 hours and we were very pleased with his professionalism as well as mannerism. He made us feel confident in his ability to get the work done. He was the third person to come and take a look. Will post pics once the job is complete. Thanks Ninja

Carolyn K.

9/30/2018

I recently had another issue with my sub pump and Matt came to my home to inspect it, which meant digging it up, opening and cleaning out the items that were causing blockage and preventing it from running smoothly. Really appreciate Matt's quick response and professionalism. Thanks!

Stephen K.

06/08/2018 12:00:00 SA

Ninja Plumber does it again! Polite and friendly. Efron came out to unclog my drains because some genius painter I hired decided it'd be a wise idea to clean all his brushes in my sink and tub. I also needed my tub fixtures replaced because they were so oxidized and rusted. On top of all this, I had another individual in the house that I had to tend to.

Efron was super understanding and patient. He went above and beyond, and calmly answered all my questions even though I was frantic and talking/moving at 1000 MPH! I can't be more impressed and pleased with this company and their staff.

Steve M.

06/07/2018 12:00:00 SA

I setup an appointment about a week in advance. On the Saturday that they were supposed to show, they cancelled because of an emergency.

I re-scheduled for Thursday and they promised it wouldn't happen again. Thursday rolls around, they call and the window is suddenly 3 hours (they promised 1 since they missed the first) and they were an hour behind schedule. 20 minutes before the appointed time frame, got another call....another emergency came up and they only had 1 technician. They said it would be late and couldn't give me a time.

I told them to forget it!

Renee F.

09/09/2019 12:00:00 SA

I am a Ninja Plumber fan!! For the last 5 or so years whenever I have called I have not been disappointed. They are responsive, polite, fair and do an excellent job. Plumbing problems are never pretty. Having a trustworthy ally is a great relief.

This time I had a water heater issue that at first try we tried the less expensive route. Unfortunately it didn't work and we had to replace it.
Geovanni was not only an excellent technician but was helpful in explaining changes in regulations, safety issues, etc. He then did an inspection on other issues in the house and made some suggestions for future work and maintenance. This house was built in 1929 so this was helpful in understanding and preventing other problems. Thank you Geovanni for your dedication to your job, going the extra mile, helping to keep prices down and your communication through this process. Geovanni, your are a true Ninja!! Much appreciation as always.

Renee

A R.

8/15/2018

Had the best experience with this company for hot water heater repair. They responded within 10min and came to house within a half hour.
Edwin was incredible!!!!!! He explained everything and went to get parts right away. Edwin was super polite and very professional!!!!
Everything was fixed quickly and for such a great deal!!!!! Would highly recommend and will definitely use again for other plumbing services. I used the $100 off coupon which was awesome!

Bret B.

1/17/2021

Exceptional work and customer service. It was 9pm on a Saturday night and we couldn't use either bathroom in our house. We called them frantically and Carlos showed up at our house in an hour. They were knowledgeable, thorough, and patient. They followed up the next morning and diagnosed the long-term issue with our pipes. No one had bothered before! Even though our landlord had a contract with a different vendor and we couldn't use Ninja Plumber -- Carlos even followed up later in the evening to make sure we were taken care of. Best experience and everyone should work with them!

Naz B.

03/07/2016 12:00:00 SA

I had a drain in the ground in my backyard that would always overflow if it rained for more than 2 minutes. With El Nino still possible I didn't want to risk it and finally decided to get it taken care of.

I first tried to take care of this myself by buying a snake from Home Depot for $25. I spent 1 hour on this. I got about 20 feet in and then it would just come up with dirt. I was getting nowhere.

I called Ninja Plumbers and was told they'd try to snake it first for $89.99 using their professional snake that didn't cost $25, and if that didn't work to use hydro jet for $200-$250. Richard and crew showed up and went to work. Sure enough the snake was not working.

Richard put a camera in there and showed me the root obstruction inside. So we went ahead with the hydro jet. After the hydro jet Richard pulled out a long root + 2 hand fulls of rocks. They then saw that another drain was now backing up. They put a camera in there too and hydro jetted that one.

And BAM. We have drainage!

Total cost: $250. I used the Yelp deal of $100 for $200, and the total cost was $150.

More than pleased with this. The guys were here for an hour or so and make sure everything was draining before they left.

Fantastic service and great crew. Would definitely recommend.

Talin B.

1/13/2020

My regular plumber wasn't available so
I called Ninja Plumbers. I was really happy with the service. They came as promised and Alan was great. Like the way he wore booties even without me asking. He quickly figured out the issue and fixed it. I would definitely recommend them.

Verva G.

12/04/2019 12:00:00 SA

I had Ninja Plumbing come out for several plumbing issues. Joshua was our plumber. He was very polite, very understanding that I could only take care of a few of the items, due to budget and was as nice as can be when it came to only doing 1/2 of the work. He was prompt, polite, and did a great job on the sink. I would definitely call Ninja again, and I would ask for Joshua.

Hillary B.

02/12/2020 12:00:00 SA

I had a hot water tank emergency this past weekend. After searching online and speaking to a few people Ninja was the only service that was available on Saturday, the day of my emergency. Shortly after my call Al showed up ready to asses the situation. We quickly deduced that my 18 year old hot water tank had finally called it quits. From that point Al showed me the product choices suitable for my home. I decided on a tankless upgrade. Being around 5pm on Saturday, Al went above and beyond to get the unit we discussed. Once he had the unit he came back and spent the rest of his Saturday evening installing my new tankless water heater. Al is a great service technition and is willing to do what it takes to get the job done right. Ninja will be my first call from now on.

Luciana C.

06/06/2020 12:00:00 SA

Hands Down the best plumbers i've worked with. Dealt with the problem quickly. Priced very reasonably. Lovely lovely guy Giovanni...so so helpful.....and the tag line. - S@!TS ABOUT TO GO DOWN was so fun....i LOVED this company. Highly Recommend

Tony N.

07/06/2020 12:00:00 SA

Since their work has always been top notch (see my previous reviews), I decided to have Ninja Plumber do a complete copper re-pipe which was long overdue. My house was built in 1954, when plumbing consisted of steel pipes that, of course corrode over time. Other re-pipe companies who gave me estimates suggested using PEX because it is less costly than copper. I was going to do it that way, but Ninja's technician wisely recommended copper because my house's plumbing is in the basement & rodents will chew through PEX - something I wasn't aware of. I'm very glad that was explained to me because I would have ended up with frequent future pipe replacements. Rats had already caused my air conditioning unit to stop working when they chewed through wiring in the basement, which had to be replaced, using rodent-proof covering.

My house has three floors, with a total of 9 faucets, 5 showers, 6 toilets & a washer, two main shutoffs, plus an outside hose. The re-pipe was completed in one day & I was only left without water for a short time during the job. Their knowledgeable technician also replaced and re-routed a leaking irrigation pipe outside that was causing high water bills. And he detected other problems with 66-year-old steel drain pipes in the basement and outside, which were replaced. Four toilets, three bathroom faucets and an old water heater were replaced, along with shutoff valves & supply lines. And the access holes in the walls & ceiling were expertly patched; so well that they looked great even before any painting was done. I was especially impressed with the cabinet under the kitchen faucet, which had warped & rotted due to years of leaks. The bottom of the cabinet was replaced & is perfectly level for the first time in 50 years. Their skilled handyman also reinforced loose iron railing along an outside stairway. One of the 2nd floor showers was remodeled because t couldn't be used because it leaked into the basement. Ninja had a skilled tile person demolish the bottom half of the shower, waterproof the pan & re-tile. Then the fixtures & valves were replaced. And two non-functioning faucets in that bathroom were replaced.
More rusted, blocked drain lines and a cleanout were installed in the front section of the house and rusted drain pipes under the floor were replaced & re-routed to avoid having to demolish the living room floor. An underground corroded gas line was replaced and also re-routed. Everything came with a written warranty.

Many plumbers fix whatever the immediate problem is & don't bother checking for other problems. That leads to frustration later on when other needed repairs could have been completed during the original repair for less cost & there are further plumbing problems. Ninja's technicians always perform a thorough check for other needed repairs which avoids repeated excavation costs.

UPDATE, 5-2020: A bathroom sink stopped draining. Ninja's technician arrived immediately & replaced the P trap under the sink which was almost completely blocked.

Alyssa C.

03/08/2018 12:00:00 SA

Julio was professional and unclogged the toilet super quick!!! Thank you for saving the day!
I requested a quote thru the Yelp app and had a price within 5 min. They were able to get someone to me in an hour and a half! Will use them in the future but let's hope this doesn't happen again!

Nicole M.

10/28/2015

Ariel and his team of technicians and service representatives are all professional, friendly and there to help their customers.

We had a drain pipe leak on one of our properties, so naturally we started calling around for quotes on the job. Edgar was very helpful in keeping us informed as to when our technician would be arriving. We ran into a bit of a snafu where another company (who I did not call) showed up to my property claiming to be Ninja but was not actually a part of the team. They quoted me and when I heard from Edgar afterwards saying that our technician was on his way I was confused and thought I had already met with him! Ninja was very quick to remedy the situation and assured me that they would be able to match the quote the other company gave me and even give me a loyalty discount for deciding to stay with Ninja for the work.

The only downside I would say is that these guys are so busy that it's hard to schedule your problem with them - the timeframes slips a lot and so it's hard to rely on when they'll actually be at the job site. But otherwise, they made up for it in every way.

Jamie was our technician that came and quoted us for the work, he was very professional and nice and comped us the quote fee (even though we already knew we'd be going with Ninja for the work which comps it automatically). I was then introduced to Ariel, the owner, who helped me in scheduling the work. The next day when Jamie was supposed to arrive there was an issue with his van and he was unable to make the appointment we had set so Ariel arranged to send me another tech the next day who he promised would be just as professional and would take just as good of care as Jamie.

He wasn't wrong! Everybody I encountered with Ninja was amazing and our technician who actually did the work was great as well. We had Richard on the site and the work he completed was great. He completed the job quickly and even tended to some of the surrounding structural issues.

After all of that they gave me an even bigger discount because the work ended up being less than they had expected. This company really is about making the customer happy, the $$ isn't important to them so long as they have long standing relationships with their clients.

Thank you to Ariel and his great team!

Esmeralda R.

4/30/2021

I am satisfied with the plumbers work and the office staff Alexis that took my call. I would definitely recommend this company to your friends and family.

Joey C.

7/31/2017

Update from my review from 7/24/2017. The owner reached out to me the following Friday to try to resolve my issues. He was courteous and honest. We agreed to a partial refund for the inconvenience.

Despite my experience with the technician, I found the business owner to be a man of integrity and commend him for making an effort to make things right.

Baby D.

4/15/2020

Very satisfied with Josh! He's very helpful, friendly and works fast. Because of him my mom and i will continue to use ninja plumber!

Jeff m.

06/10/2019 12:00:00 SA

Called to get hydrojet done they came without hydrojet and wanted me to book another appointment and be without water till they could fit me in and on top of it tried to charge me over 300 dollars more than the going rate for the hydrojet. I asked them to snake the line in the meanwhile and they ended up only snaking the shower which was not even the issue to begin with since our main line was backed up. I did not know this until after getting emailed paperwork since I was not home at the time and had a relative helping me. I now have to call another company after being ripped off to take care of the issue.

Neuhausen G.

11/06/2021 12:00:00 SA

A week ago, I called into Ninja Plumber because I liked their ad on the side of their van. I spoke to a very nice administrative assistant who scheduled an appointment 10AM last Tuesday (11.02.2021) with a their only Copper-repipe specialist - the only one who could apparently solder Copper pipe together for my ADU project. In any case, come Tuesday no plumbing specialist ever showed or called - so I called back yesterday (Friday, 11.05.2021) and asked about the lack of response from the technician - the same administrator kept trying to get me off the phone. In any case, I have decided to go with the PEX system at Home Depot - no solder, no over-priced technicians, etc. and do the work myself! I have not sweated Copper since I was a kid but given that my family comes from a four - generations of Architects, Urban Planners, Contractors, etc. it should not be much of a challenge. Note, right now, many tradesmen will act as if their skills are in short supply and charge more as part of the Post-Pandemic economy - Ehhhhhh! Just find a technical alternative (PEX, etc.) and teach them a lesson in Customer Service!

Jesse C.

07/02/2018 12:00:00 SA

Setting up the appointment was easy.

They were 20 minutes late, but they were coming from another job.

Efren was helpful and transparent. I had my pressure regulator valve replaced a couple of years ago and now we had a whistling noise when the water was on. He suggested a new regulator and and anti water hammer after his inspection. Went out to get the parts and came back an installed the regulator first and it fixed the problem. He said he would return the water rester and price matched the original price of the faulty regulator from the previous plumber by showing him the invoice too.

I will use them again for sure. Very satisfied.

mark d.

05/12/2019 12:00:00 SA

Awful. Did work over year ago and convinced me I needed a new heater. After spending thousands looks like it wasn't new.
Worst of all somehow reversed lines and reduced pressure in some rooms and increased pressure in others. Repaired a leak and my whole system got screwed. Guy who worked on it Jon left and no one picks up the job despite continuous promises. Called in a new plumbing expert who is still trying to figure out what has happened. Owner Mo promises and does nothing.
Cute name. Lousy Service. Lousy work.

Omari C.

3/28/2019

The first time I called, they took care of my problem just fine. A little expensive, but not crazy. The second time I called, evidently there was new management, so the person who scheduled my appointment didn't tell me that I was no longer in their smaller service area. So, on the day the plumber was supposed to come, after they had already called me once to tell me he'd be a little late (I didn't mind), during the new span of time he was supposed to arrive, they called to tell me that they wouldn't be coming out. If they had called earlier in the day (or two days ago) I could have at least tried a different plumber. I am frustrated with this late cancellation.

Sebastian M.

3/28/2015

My deepest appreciation for Ninja plumbing. My main pipe burst and I was in panic. I called four different plumbers, lucky number five was ninja plumbing.

Every plumbing company that I called took advantage of me because they knew I was in a desperate situation and gave me a very high quote. Ninja plumbing gave me the best possible quote and I decided to have them do the job. They were professional and walked me through the entire step. You have earned my business for life once again thank you!!!

Jocielly A.

2/26/2017

This is an update to my previous review. This is the second time we needed an emergency plumber and in both occasion, Ninja plumber came through.

This time,Michelle worked with us on the last minute scheduling and Sung was kind enough to stop by our house on his day off because he felt bad that we would not have hot water.

Michelle has the bubbliest personality and her caring demeanor came through during the phone call. She worked to find us an available plumber and kept me posted.

Our hot water heater needed to be replaced. On the day of the job, Sung was punctual and I received a phone call letting me know he was on his way. He left our side yard free of trash and was not presumptuous with entering our home until he was invited. He explained the new water heater unit to us and promised to return tomorrow to make sure everything is working well. We are very happy!

Amelia N.

1/27/2021

Our house is nearly 100 years old and we needed the pipe from our cleanout to the main sewer line replaced without tearing up the whole front yard. I'm tired of dealing with contractors and plumbers who mark up their prices based on your zip code (which our previous plumber did) so I decided to give Ninja plumbers a shot since they seemed like a more modern company. Ahmad and his boss from Ninja plumbers were transparent about what was needed to do the work. They took photos of everything since we couldn't be at the house that day and left the work site super clean. I can say that I didn't feel like I was getting snowed over by them. It's been 4 months now since we had the work done and everything seems to be in proper working order. I will update this post however if things change.

David G.

2/25/2020

Chris went over the top to make sure we were taken care of. We got stuck with crappy Home Depot hardware in our new house and he helped look all over town for the replacement piece we needed so we could get our water back on ASAP. These guys are great and I will be a customer for life.

Blessing R.

12/27/2016

The WORST plumber I ever encountered. Contacted them for our clogged toilet, in the beginning mishel was kind to assist us promising next day plumber but turns out to be a week after when the clogging worsened to flooding. After work, said its a bigger job for $1800. Charged me $175 and promised to be included for the final job. After another week FULL OF ORDEALS and HEADACHE arranging the job, telling us to purchase the $100 for the yelp voucher. Apparently after more than 2 weeks and flooding all over the house wood floor, the owner Mor wont take part of the job claiming its his manager Ariel responsibility to take care.

Then after a long ordeal, after more than a week trying to get in touch w Ariel, found out he have problems with the original quote given to us. He gave me plenty of unprofessional excuses such as: his plumber not authorized to give quote and we actually do not cover your area and oh the 15% first time customer can not be combined with the yelp voucher and oh we can not honor the $175 that had been charged because we are making money that way. We have gone way too far to your house and spend too much hours there

SERIOUSLY? Im out of country for work, ive spent more than 2 weeks trusting the wrong plumber company.
I was not told at all from beginning that they did not cover our area. What kind of excuses are those?

My clogging problem escalated into flooding and after all that ordeals trying getting the job done, after purchasing the yelp voucher, after finally agreeing that go ahead if you want to charge me separately $175 and the $1800 go ahead, my house is flooding!

Turns out I got a SPECIAL LAST MINUTE XMAS GIFT from Ninja Plumber, Ariel LAST MINUTE the night before our scheduled appt to do the job CANCELLED our appt claiming his guys cant come to my house. His guys are full booked and too far.

SERIOUSLY? Wow, what an unbelievable plumber company indeed! Talk about UNPROFESSIONAL AND IRRESPONSIBLE company and what they care is not about their customer, but their money and with plenty of excuses and traps

Wasted $175 and also $100 yelp voucher, and now almost 3 weeks from clogging into flooding and left out last minute for a great xmas present.

GOOD LUCK NINJA PLUMBER, MOR n ARIEL
Thank you for your wonderful traps for Xmas, I appreciate it SO VERY MUCH

Sheri S.

4/24/2019

Ninja Plumber does it again! Thanks to Hector, our new toilet is up and running. He recognized some potential problems right off the bat, and helped me make some educated decisions-thanks again!

Dan W.

12/30/2018

I would give zero stars if I could to this crew. I must say I was quite surprised with the lack of professionalism and expertise exhibited by the Ninja Plumbers. DO NOT waste your time with them!

Needed them to turn off a water valve in my kitchen and hook up a new dish washer. Seemed like something within a plumber's wheelhouse. Nope, couldn't do it and left me hanging after I had requested this service when I called for the appt.

Adding insult to injury, I waited all day for this lack of service. Had an appt btw 9-11am and it's now 3:52pm. The technician left after minutes of being here. They never even called me to tell they were running late and had to chase them down to find out they would be. Super unprofessional.

The entire crew is incompetent. Hire someone else.

Tell It Like It Is A.

3/15/2017

Amazing. so Friendly. So Knowledgeable.
I will use them again. Matt explained everything to me. He was punctual and courteous too.

Bill S.

9/29/2020

Unfortunately they seem to have tripled there prices. Success seems to have gone to there heads. I've been happy with there work but probably wont call them next time I need a plumber.

Cassandra S.

1/23/2019

I have had the best possible experiences with a plumber with Ninja over the last couple of weeks. To start, Linda in the office was responsive, efficient, kind and professional. And then the team came out--on time. I simply cannot day enough positive things about Jason and Joey. Professional, knowledgeable, honest, kind, thorough. Unlike every other plumber I've dealt with over 20 years of home ownership , they did not try to up-sell me on something that does not make sense for my home--even when I asked about adding something, they said they could do it but was not worth the money for my home. They have a customer for life!

Jillian M.

4/25/2019

We were in desperate need of an estimate on a leaky valve. Arthur came over in less than 24 hours and was very helpful and explained what we needed to do to fix the problem. Can't say enough good things about this company and Arthur was great. I will certainly be referring this company to my family and friends

Jeremiah L.

01/01/2019 12:00:00 SA

It was the first day of the new year and woke up to a clogged bathtub and kitchen sink. Food and sink water was coming through the bathtub drain and not going down. Luckily, Peter came through and unclogged the main drain line - a lifesaver on New Year's Day. Peter was professional, honest, and thorough, going out of his way to find a solution to what seemed to be a monster clog. I'd recommend him to anyone in need of plumbing assistance. Thanks again, Peter!

Cindy C.

12/23/2020

Ninja plumber was amazing not only were they very professional Geovanni was very kind and professional. He came within a hour to fix our plumbing issue. Due to everything going on and the holidays just around the corner they even gave us a huge discount just to make sure we didn't have to go without our bathroom for more than a few hours. I would definitely recommend them to all my family and friends and if ever in the future need more work done they will be who we call.

Brooke D.

8/18/2019

Jonathan is the best! Concerned with possible mold causing the smell in our bathroom, he decided to check our crawl space. He found a dead animal and relived our fears about a possible severe plumbing issue. He was thorough and even took a picture of the animal so that we can take care of the issue with animal control in a timely manner. He was quick, efficient and nice!

Jen F.

11/07/2014 12:00:00 SA

Ninja Plumber saved the day! Our shower was clogged (one of my LEAST favorite things ever) and I phoned Ninja around 2:30pm. They came the very same evening and told us not to use drano, but bio-care instead.
They left the most hilarious promo for us, too!
I would highly recommend Ninja Plumbing.

Aldis O.

12/16/2018

We had a burst pipe in our crawl space and had to shut off all water so getting a plumber to quickly fix our piping was crucial. Jason and Joe were able to quickly find the source of the problem and gave me a fair and honest assessment and pricing. When they discovered that the city main valve couldn't be shut off they helped me contact the city to get someone to open up the valve, it was late in the afternoon at this point so I figured the job would have to wait till tomorrow but Jason and Joe were able to come back and finish the job after hours saving us from having to stay at a hotel for the night:) I would definitely recommend Ninja plumbers to anyone. Jason and Joe were easy to work with and very flexible with their timing.

Vevee G.

7/29/2020

Should have written this update a couple of years ago. The water heater that was installed stopped working after less than a year. I called Matt to check it out since I paid for a brand new one - he said the problem wasn't on their end which makes no sense because it was a brand new tank. I called another company and they had to replace the unit AGAIN. Another $1500 out the window. Pretty disappointed

Amanda L.

10/08/2018 12:00:00 SA

I called to make an appointment to get my water tank flushed as I was told by my neighbors that it needed to be cleaned out every once in a while. I utilized the Groupon coupon and my neighbor was also going to get hers flushed out the same day in hopes of a discount as I heard they've done previously, but none was offered. No biggie though, it wasn't expected but would've been nice.

Where to start...

The plumber went to my neighbor's unit first, but never finished because he broke the level to open her water heater. He told her that it wasn't his fault, and it had been on the verge of breaking before he even touched it. Well that was the end of that...He basically left her with a broken handle and said he would come back another day to fix it, at a high cost.

After he made his way to my water heater (on the 3rd floor) he talked way too much to explain everything. And as he was flushing it out he said he would be out in his car until it finished ~1 hour later. Which I thought was ok because in his defense, it was really hot upstairs, lovely SoCal summer. Way over an hour later, he knocks and says the pump should be done now. He shows me what his pump cleaned out...it was like two specks of little black dots. Prior to this, while he was setting everything up, he was explaining that it's a long process to clean everything out and that there would be a lot of sediment cleaned out. After he cleaned up he proceeded to go to every one of my sinks in the unit and cleaned out the filters and said a normal plumber would charge a lot to make sure everything was working. Just everything about this day made me uncomfortable that I was paying him $300 to do all this work which honestly did not seem like it was worth $300 at all.

TL;DR I was told by another plumber that he didn't do anything at all because my water heater isn't the kind that needs cleaning out like that. If this company were truly honest, he would've told me that and I would've paid him the appt fee and let him be on his merry way. $300 for a strange man to come into my home and do nothing.

Hailey Y.

10/21/2016

Richard saved our sink from a disaster.

I called in the morning to schedule a service and Richard came around 6pm. The sink turned out to be a bigger issue so the price was more expensive than what it was before but I used the Yelp deal and it saved me a lot of $. Richard was professional and knowledgeable.

He also gave me some tips on how to prevent it from getting clogged again. I'll make sure to do the things he told me so I don't have to call him again. LOL.

Allison S.

11/18/2019

On Saturday, November 16 Our Redeemer Lutheran Church's main building had the sewer line back up. Called Ninja Plumping and Joshua was sent out within an hour. Joshua was polite, profesional and very thorough! Look no furthet A++!

Amy S.

10/25/2016

Arranged an appointment to have some pipes moved in the bathroom. When the plumbers were unable to make the appointment due to an emergency I was notified hours ahead and rescheduled.

Mark showed up the next day and was very knowledgeable and efficient. He did a great job outlining what he would and wouldn't do and the pricing. The work was extremely professional and he even cleaned up afterwards.

Would definitely recommend these guys!

Susan E.

8/15/2019

We had an issue with our pipes backing up overnight. We called the next morning and Ninja Plumber had a serviceman out to us within and hour. His name was Justin and he was amazing! Took his time to go through and show us the issues with our piping and what it would take to fix it in the future. Highly recommend this business and Justin for his service!

Vitamin C.

10/18/2018

We had an emergency situation in our new hair salon, and Peter can to our rescue! He arrived to find our floor drain in the bathroom backing up after flushing the toilet. He immediately got busy to discover the problem and discovered the main pipe to our unit was clogged and proceeded to clear it.
(He was so positive even when he got doused with really dirt liquid when the pipe emptied all over his back)
He recommended that the main pipe be hydro jetted to remove all the gunk and to prevent it from happening again, but for the moment it was clear. Peter left. A bit later we flushed the toilet and it back up on the floor again. Immediately phoned Peter and he came right back. He arranged to secure the Hydro jet machine for the next morning and we are all good now!

Jill S.

1/22/2019

I was able to set up an appointment easily. Arthur and Chris arrived on time and explained the problem in easy-to-understand detail and then gave me an estimate that stayed the same when the job was done. They even directed me to a Yelp promotion so I could get a discount on the service. They were great to work with and I will definitely use them the next time I need a plumber.

Patricia Z.

11/07/2016 12:00:00 SA

Richard was great! Our main line was clogged and of course it happens when we are about to have guests over. He worked hard to get it unclogged from our kitchen clean out (since we don't have a main line clean out) and he saved us a lot of money by not having to pull the toilet. Thank you Richard! 10/10 would use again!

Also, the desk help on the phone was amazing, helpful, and kept us updated the entire time!

Shaun S.

08/01/2016 12:00:00 SA

Called them because of a water leak. Told he could spot fix it or replace all the piping but that was going to be about 4k. So I had the spot fix (still over 1k) done and we still have a leak. Also, now have a huge hole in the wall which I assumed was going to be fixed for that price. When I called back, the lady who answered claimed that a full repipe was only $200 more...which is not what I was told. Going to be calling another company to fix the issue.

After getting another plumber over, turns out the leak was coming from the clamp that Ninja plumber tried to use to fix the spot. So basically they charged a lot to do nothing.

Edit:I was contacted by the owner of Ninja Plumber who apologized profusely for what we experienced. He made sure that our credit card was credited for the charge and offered to personally come take care of the next issue if we would give them another chance. Seems like a good enough guy.

Jason G.

07/03/2018 12:00:00 SA

I don't ever do Yelp reviews but I downloaded the app to do this one because they deserve it. We've had an plumbing issue at our condo for the better part of the 13 years we've lived here. Our HOA has ranged from completely useless to temporarily helpful but ultimately short sighted. When they and their plumber finally came up with the solution that would've ended the problem once and for all, they barely explained what it was but their plumber wanted to charge us about $15,000.

Needless to say, we went for a second opinion. Ninja came from a random Google search. Efron told us exactly what the problem was, showed us the problem via camera and gave us long and short term options to address the issue. Tired of dealing with this specific issue, we chose the long term solution, which ended up costing us about 1/4th of what our HOA's plumber quoted us. Months have passed and we have not had a single occurrence, when before, it was pretty much happening about twice a month.

Hats off to Ninja Plumbing for doing their job honestly, patiently, reasonably and honorably. They saved us money, time and more years of frustration on the first try. I will gladly call them again the next time I have a plumbing need.

Andre N.

3/25/2019

They can't keep appointments, they promise time slots and then later string along customers that the technicians is just late but 5 hours later they are a no show. A complete disregard for other peoples time. Avoid at all cost, the customer service representative was completely useless.
I wasted half a day waiting for a fictitious plumber promised by this god forsaken company.

Daniella S.

10/08/2018 12:00:00 SA

Great Service! Called on a Sunday night (sink clogged) Ninja Plumber responded that night and scheduled a service Monday afternoon. Richard is professional and explained everything thoroughly. You guys are the best!

Joel A.

6/29/2017

This review is solely based on Customer Service.

I didn't actually use them in the end, as I had an emergency that needed immediate attention, but... The woman I spoke with on the phone (Sonia / Sonya)* was an absolute pleasure to deal with. But that's not the only reason I'm writing this review. The other reason is that this company clearly has it's sh*t together, & were willing to get a truck out to me within a few hours. Like I said, I unfortunately couldn't wait, but the next time I don't have an immediate emergency (water heater busted an hour before health inspection) I absolutely plan on using Ninja.

Just know you guys gained a customer solely because of your customer service, from the woman who answered the phone to being able to get a truck out within 2-3 hours.

Erik R.

10/26/2019

Ninja Plumber has been my go-to since moving into my first home about 4 years ago. They've fixed toilets, replaced the regulator and valve coming into my house, replaced my water heater, and most recently just replaced all the pipes and fixtures in one bathroom with copper since I still had old, corroding galvanized. They're always courteous, fast and clean and give me straight quotes. Geovanni did this last job and he was super helpful with recommendations and options, explained exactly what they would need to do and what they could and couldn't do when it came to patching up holes they needed to cut. He and his assistant put in about 10 hours on the last day, working in the dark to finish patching up the stucco and clean up in order to finish the job on the day they promised. Extremely happy with these guys and would highly recommend them for big or small jobs.

Natalie D.

7/23/2019

First time using this company and couldn't be happier. I called around 10 am on a Tuesday and I had 2 very nice gentleman come around 1pm! They were very polite, professional, and did a fantastic job! I would recommend Hector and Miguel to anyone. I asked them to write down their names so I could make sure to ask for them specifically for any future plumbing needs. Definitely choose Ninja Plumber, you won't regret it :)

Bridget M.

7/27/2018

We called Ninja Plumbing to come out to snake our toilet, we explained that we knew what the problem was and that is all that needed to be done. When they came out they quoted $375.00 to snake a toilet which is far too high for what needed to be done. They are trying to take advantage of consumers hoping they will not know what fees should be charged for plumbing services, trying instead to over sell their services. Avoid Ninja Plumbing next time you need plumbing services.
Neil Melloy

Julia F.

9/15/2016

My husband and I recently bought a house with the knowledge that a portion of clay pipe had to be replaced. We called in various plumbing companies, all with good reviews, to give us bids. The first company barely looked at the inspection report, quoted us a low figure, and left after 5 minutes. The second company watched the inspection video and gave us a pretty high figure. When Richard came by, he spent nearly an hour looking at the report, asking questions, and crawling under the house to look around. He quoted us a price in the middle but was able to explain how he got to the figure. We felt like we were getting a solid, well researched bid from a knowledgable plumber, so went with Ninja Plumber.

Unfortunately, we ran into more unforeseen problems when Rich and his crew started digging, but Rich was there to walk us through it and explain what was going on. He spent most of a Saturday helping us figure out the best solution, then spent the next two and a half days working extremely long hours to make sure the job was completed before the next contractor swooped in.

Ninja Plumber is professional and honest. Never did we feel like we were being rushed to make decisions, nor did we ever feel like our decisions were uninformed since they made sure that we understood what was going on.

I am very happy that we have a plumbing company to contact in the future should we need to do so. I highly recommend them!

Kim E.

07/10/2019 12:00:00 SA

I had a small piece on my piping that moved and trash from my disposal spilled all over the underneath of my sink. Justin came to my house in less than an hour from the time of my call and fixed it immediately. He was friendly, courteous and cleaned up all of the mess in addition to fixing my sink. Thanks for the quick, convenient service.

Ingrid M.

10/21/2018

The Ninja Plumbers are truly angels. They arrive on-time, and they have always fixed my plumbing issues, from installing a new toilet to unclogging a problematic kitchen sink. The last plumber who came to my home even repaired a couple of other small things around the house and refused to charge me for the additional help! Ninja Plumber is awesome, reliable, and their prices are fair. Highly recommend if you need a plumber.

Alondra P.

08/11/2019 12:00:00 SA

I would love to thank the friendly and helpful staff over at Ninja Plumber for coming out to our home in the middle of the night to clear our drains. They offered us late night service without extra charges and got us draining again just in time so my Mom could get ready for work! I commend the company, the awesome night dispatcher who by the way, even called me to notify me the technician would be just five minutes late from the original approximate arrival time given to me so that way I would not be waiting for him at the gate area then asked me if better yet I had a gate code (which I had forgot to give them) to make things easier for us which I highly appreciated (needless to say) being the middle of the night and all. Also the super technician who seemed to be more concerned about helping us solve our problem, with a great attitude (despite it being midnight and all!) which made us feel more at ease. I'm happy to say we now have a plumbing co. who has been added to our home emergency services contacts list and won't bother to look around next time!
Thanks again everyone at Ninja Plumber!
***** Stars and much, much, More!

Mike A.

7/14/2016

Fast, professional, and honest. Had a problem with the floor drains at my sandwich shop. Easy to make my appointment over text with the dispatcher for Sunday morning. Rich A. was my Plummer; he was on time, which is a big deal for me. Very nice guy that took his time to diagnose the problem and inform me of my options. A few hours later, problem solved with a minimal charge. Thanks for the hard work Rich! Highly recommend my ninjas.

Kindra M.

5/29/2019

Polished and polite. They went above and beyond. I didn't feel like I was rushed or talked down to which I appreciate greatly.

Patrick G.

11/20/2018

Just wanted to add another great review for Ninja Plumber. Jack came today and installed a new faucet for us and while he was here he also serviced our garbage disposal. He showed up on time, was polite and friendly with our dogs, and the job was completed perfectly. Thanks Jack!

Jackie T.

06/01/2017 12:00:00 SA

I had an emergency in the evening and on a holiday. I just knew this visit was going to be very expensive, but to my surprise it was less than $100.
If they wouldn't have come that night my toilets and baths would have kept over flowing They ran a snake and pulled many roots out of the drain and come back the next day with a camera to see what services need to be done.
Ninja Plumber delivers very rapid service and if you have an emergency these guys are the ones you can count on.

L Z.

09/06/2016 12:00:00 SA

We had a great experience with Ninja Plumber. Our plumber, Richard Mariani, was extremely knowledgeable and kind. We had a small gas leak coming from an old pipe leading to our clothes dryer and Richard took care of it with ease. He even showed me a cool trick to finding gas leaks if I ever smell anything again! He also went under the house to make sure nothing was leaking under there and pointed out another area of concern.
I'll have to admit, I was a little skeptical that a company called Ninja anything could be legit but I'm so glad I read all the positive reviews on these guys and decided to hire them. I will definitely use them again as our Ninja Richard was awesome!

Melissa P.

10/08/2018 12:00:00 SA

Great customer service from the time I called during an emergency on my bathroom sink to the time the plumber Peter came to diagnose the problem. Would definitely use their services again!

Pam B.

7/23/2018

Ninja Plumber was great! I was able to get a same day appointment, and they even offered to come earlier than originally scheduled. Andrew H. was very knowledgable, and explained everything thoroughly. He made sure he didn't do any unnecessary repairs that would cost more $$$. He even did some extra cleaning afterwards! Highly recommend!!

Chris H.

12/19/2018

We'd had constant problems with our main line getting clogged with roots for years and knew at some point it would eventually fail. We had Ninja come out for an emergency cleaning and they ended up jetting the line, but recommended we install a liner to take care of the problem for good. The Ninja team came out a few times to measure the space and provide several solutions for the job that would have minimal impact on our property. They were very patient and explained everything. We had a LOT of questions and did a lot of additional research.

Long story short, we ended up not doing the liner. A year goes by, eventually the pipe backs up again. A few other plumbers recommended this and that, so we called Ninja back up to see if they were still interested in the job.

Yet again, the team at Ninja was very thorough and patient. We had several calls where we discussed all the options and worked out a plan. Eventually we did trenchless pipe replacement all the way to the city. After getting 3 additional quotes on the identical job, we ended up with Ninja and are glad we did. The price was competitive, and they were able to start the job almost immediately.

Matthew was great during the job and kept us up to date on all the steps on what would be a several day job that included digging up the street to access the city pipe. The whole team was very friendly during the job and didn't mind me asking questions to fully understand their process.

In the end, they filled it all back up and it looked like nothing had ever happened. They even came back a week later after a heavy rain to backfill some of the settled soil.

It wasn't easy, but they earned my business.

Amy B.

10/29/2018

Just replaced my water heater. They were quick, clean, and very, very nice.
I'm very pleased!

Gary C.

10/02/2018 12:00:00 SA

Ask for Matt! He is the best; extremely thoughtful and helped share with me tips on keeping things up and clean. I used them for descaling my tankless water heater and he did a very thorough job (used the real stuff, not just vinegar too). Also bought the yelp deal. Took a few times to get the appointment scheduled but Matt is def the man and you should request him (he is requested frequently so only 1 of him though).

Rob P.

7/16/2018

Called Ninja Plumber because of a clogged drain that wouldn't clear. The problem turned out to be complex and due to the unique and challenging configuration of the plumbing in my condominium unit, they had to return three times to complete the job - the first two times were technicians Richard and Edwin, and on the third time were technicians Richard and Martin. All the guys were great, though we primarily interacted with Richard.

Richard did a great job of assessing the problem, coming up with various options and recommendations for us to pick from to come up with a solution for the problem(starting with the least intrusive means and working his way up, as needed), keeping us apprised of the situation, progress, timetable and costs involved.

The crew was professional, hard-working, and also made sure that the work areas were clean. I would not hesitate to hire them again and highly recommend them for your plumbing needs.

Lucas B.

9/19/2019

I am on the HOA Board at my townhouse complex and have used Ninja plumbers on a few occasions now. They are friendly, helpful, and professional. Mark in particular, is first-rate and easy to talk to--highly recommend if you have a pipe backup or need a pipe fixed!!

Nikki S.

9/15/2016

It's hard to find a plumber who you can trust. I really feel like the guys at Ninja are trustworthy and honest.

They were quick to respond to my request for quote, came over the same day, and fixed our bathroom/kitchen clog. All along the way, they provided updates on what they were doing and the associated costs, making sure to get my approval before continuing.

Recommend!

Emma H.

9/26/2018

Efren was efficient and professional. These guys are super fair with their pricing and i was able to book an appointment last minute notice! They came in the next day and it only took him 15 minutes to get the job done

Natalie S.

09/12/2019 12:00:00 SA

Fantastic! We've used the Ninja's on three separate occasions over the last few years and will call them anytime we need! This last time Mark did a super fast fantastic job, even managed to do the entire job outside my daughters window during nap time and she didn't even wake up! Would highly recommend Ninja Plumbers to anyone! They all have been professional, proficient and kind :)

Genevieve W.

1/27/2019

Did not actually end up using their services but company was professional via telephone and available to come out same day.

Colleen A.

11/03/2018 12:00:00 SA

Had a great experience today. Peter came out assessed the problem (leaking corroded pipe and valve). Fixed it, checked another issue. On time, pleasant and efficient.
Thanks so much, I will sleep better tonight.

Chelsea S.

11/20/2018

Ninja Plumber came out to fix our water heater that was not working. Justin, the technician, was very helpful and knowledgable with our system. He quickly analyzed the cause of the problem, fixed it, and then suggested a recirculating fan for the tankless system that would alleviate another issue we had with the system. All in all they did a great job and we are glad to have learned about them and will definitely use them again in the future.

Tim D.

11/15/2018

I appreciated everything about this company. I scheduled a time the day before, and even though they were running late, they kept me informed. Peter showed up and went right to work. He was upfront on all the items on the list I asked him to check out and gave me an estimate in minutes. Even though it was more than I though it would be, he explained what was actually needed to fix the job, not just temporarily. He even gave me a couple tips to DIY a couple of the easier items. He was super professional and was in and out in no time. Thanks Guys

Michelle G.

2/22/2017

Another great experience.
I called Ninja again and this time he sent Richard.
Richard work tirelessly to figure out a plumbing issue that was not so easy to diagnose.
I totally appreciate the time he put in... Some on the clock and some off!
Thank you, Richard!
xox

Octavio O.

8/30/2018

My wife and I had a house that we are in process of purchasing inspected by Richard. Richard arrived early and was very polite and professional. He ran into some minor issues because of the age of the house but he was able to get around the obstacles without any issues. He then identified some minor issues with the plumbing and provided us with some recommendations. Overall he was extremely helpful in providing us with the condition of the plumbing. I would definitely recommend this company to anyone looking for a plumber.

Misty M.

06/01/2018 12:00:00 SA

Ninja plumber is amazing
I needed a clean out installed and a new line fast
Efren and Edwin were on the job and did it quickly and professionally all with a lifetime guarantee!!!
I highly recommend them

Michael M.

2/17/2019

Not sure of their service, but to come out for 10 minutes just to look at an exposed pipe for my sink cost $90 dollars. They weren't able to complete the job due to not having equipment available (which as a plumbing company would think they'd have). I can apply that dollar amount to the repair, but they most likely can't get my in all week. I am not one to complain much regarding services, but based on the situation i had to. The individual was nice and friendly none the less as a positive

Greg P.

11/04/2019 12:00:00 SA

Of course, we needed someone on a Sunday...Murphy's Law. Found Ninja via Google and called 'em. Got a nice guy who sent out someone to help root out a clog that was backing up. They got out the BIG rooter and pulled out a huge clump of roots. The charge was $89, however...he never went in a second time to clean out the remaining roots but told us we needed their high-pressure water cleanout at $550, well maybe $450, okay $400. Put the camera up there to show us the clog saying well, it'll probably clog up again within a couple of days. Uh huh. And sure enough...IT DID!! Big surprise. He should have run the rooter a second time and gotten out the rest of the clog; not rocket science. But of course, he went for the bigger bucks.
Y'know what? If you think the job needs high pressure water, either send it out in the first place or certainly DO NOT give the client a variety of prices. Just gives away the fact that it's a scam.
If the high pressure thing is the only thing that works, don't bother with the rooter. Just bring out the truck/trailer with the pressure rig and charge $250. But leave the BS back at the shop.

Peter K.

3/21/2017

Great experience overall. Receptionist is professional, friendly, and prompt in her return calls.
John came out within a couple hours and gave a good quote.
Richard was scheduled to come out the next day and worked quickly and fixed the problem. Communication was great and I understood everything that was going on. Thank you Ninja Plumbing!

Mahnaz S.

1/15/2020

I am a realtor and use this company all the time. They are great for doing the job as well as for inspections. I am always happy with their professionalism and level of service :)

Ryan S.

7/28/2016

Richard A just left my house after trying to snake a kitchen drain (through a clean-out) with no success ($89). Tried that for about 30 minutes and was unsuccessful. I knew in advance that hydrojetting was going to be about $300 so he said he'd just charge me $350 for everything and it would be clear. Sure enough, after an hour, we're clear and good to go.

Richard A is a solid dude. He is super knowledgeable and helps with everything. He knows what he's doing and has some great recommendations on how to prevent issues like this in the future.

Michael M.

08/11/2020 12:00:00 SA

The best thing about Ninja Plumbing is the girl on the phone is pleasant. I needed a water pressure regulator replaced, and a toilet flushing valve replaced. The technician was nice enough, brought his apprentice with him. They replaced the pressure regulator, and toilet valve. Cost? $998.55! That's right, almost one thousand dollars for what was probably $50 (Max) in parts, and let's say one hour of labor. But the extra sting is that the toilet still does not flush right, even after two call backs. I've been waiting three days for the receipt, but, nothing. I called the office about the receipt, got no real answer. I would not go to this bunch again.

Stelle S.

02/09/2016 12:00:00 SA

They were such ninjas, I didn't notice them arrive for our appointment to check out my pipes and write up an estimate for work. I never heard their call to cancel or their call afterward to reschedule. NINJAS!

Then they did it again. NINJAS!

They finally made it to our third attempt and months later, I'm still waiting for the estimate. NINJAS!

Shawn S.

1/22/2017

After my previous review of the Ninja Plumber employee quoting me $2000-$4000 for a job that ended up costing me $150 from another company, the owner of the company contacted me personally and listened to everything that happened with the visit. He was very apologetic and said the employee would undergo further training, etc. He also mailed me a check for the $89 visit fee I paid.

My first review was 5 stars for their service on a different job. My second review was 1 star for what happened above. I figure I will split the difference here and give 3 stars as an update.

Bram H.

08/03/2016 12:00:00 SA

Richard was very professional and even more helpful. He was very informative about keeping my pipes and toilet running properly.
I highly recommend!
Great service, and great attitude.
Thank you Ninja Plumber and thank you Richard

Michael S.

4/27/2018

Ninja Plumber charged me $300 for a service that they never completed, and then refused to give me a refund for their failure. To put it in simpler terms - they stole my money. If you want to take that chance with YOUR money, go ahead and hire them. Otherwise, I would look for a different plumber.

On April 12, a Ninja technician came out to do a main sewer line inspection for a house in escrow. The technician arrived 30 minutes late and refused to answer any questions about the inspection, simply saying that everything would be in a report which would be sent within 3 business days. This was very frustrating considering the narrow inspection deadlines I was dealing with.

Of course, that report never came, and with the inspection deadline fast approaching, I was forced to hire a different company to do the job correctly. The other plumber arrived on time, explained all his findings on the spot, and delivered a report the same day. That is how it should be done.

Two weeks later, realizing that Ninja disappeared with my $300 and NEVER sent a report of any kind, I called them to request a refund. They refused, claiming the report was sent, stubbornly ignoring (or not caring) that I never received it. With Ninja Plumber, it seems the customer is always wrong.

Bottom line: stay far away from this company if you value your time and money.

Sarah S.

03/05/2018 12:00:00 SA

Called them and they came same day. I was not home but my nanny was so they accomodated me with paying late. They did the work and allowed me to get home to make the payment. They also allowed me to use the yelp deal. Very professional, timely, great service! Highly recommend :)

J. J.

6/23/2017

These guys were a lifesaver for me. Repaired pipes in the middle of the night for a reasonable price too!
Thank Julio!!! Plus the greatest slogan for a plumbing company: Shits about to go down

Peace
Sheila

Anthony H.

9/15/2014

Kitchen sink blocked for a few days. I tried baking soda, snake, drain clog removal dance, chanted, and finally toxic chemicals. Desperation called for desperate measures. Nothing worked. And for a guy who spends half his waking hours in the kitchen, it was torture.
After finally giving in to my pure lack of any type of handy work skills, I called ninja plumber. I went solely on the awesome name. What I got was awesome service...and an education on how to take care of my pipes. I definitely will call them again before wasting time trying to fix things my way. No more chicken for you drain monster!!! I'm done feeding you my scraps cause you don't chew enough!!

Carlos A.

1/23/2017

I had a problem with the water heater and I called these guys and they sent a plumber fast! Edwin help me diagnose what was the problem and then he went ahead and fixed it.

He was professional the whole way thru and also kept me informed before I made any decisions.

T. S.

7/22/2018

Had a leak on my hose bib. Andy came on time and was very
informational,did a great Job fixing the problem.
Superfast and efficient. Would recommend ninja plumber to
anyone with an emergency and needs a plumber fast!

Virgilio S.

07/08/2020 12:00:00 SA

I found Ninja Plumber by chance. Seeing the amount of plumbing businesses available is quite overwhelming and the thought of which will give you the best deal with great quality of work is just as stressful. Giovanni and Misael from Ninja Plumber certainly helped put our minds at ease. They were as professional as they were kind, thorough as they were informative, polite as they were respectful. Thank you for being fair and for the overall great service. - Gil

Robin S.

6/27/2018

Top notch service that's done with integrity and transparency! Richard and Edwin did a great job and were pleasant, professional, & very informative in assessing my plumbing needs. THANKS!

Chris C.

5/13/2020

Guys came and pulled out my old cast iron sewer lines and replaced them with Abs in record time, and for a great price. Third job they've done for me. Great company. Definitely calling for my next plumbing job.

Laura C.

12/20/2016

Called to have a backed up kitchen sink fixed... first guy came out and said i needed over $500 of work but did what he could to get me by for $125.
Had to call ninja back 3 days later and i got Richard A. and his partner. Richard was super informative, explained the issues, the recommended fix, the cost etc. Once his work was done, he walked me through again to confirm the lines were clear and took the time to educate me on how to preserve my sink until I'm ready to remodel. Friendly, super clean, quick and efficient guys. Will definitely use them in the future and will definitely ask for Richard by name! Totally recommend these guys and company!!

Naomi F.

12/09/2019 12:00:00 SA

Joshua was a lifesaver! He came over right away, was extremely professional, and took care of the problem with our toilet quickly and efficiently. Awesome service and great price! I will definitely call them again!

St G.

08/11/2017 12:00:00 SA

I have used Ninja twice now, and they are a prompt and. Their prices are reasonable. Richard is the one to request for service. He's very nice and personable. My new plumbers from now on.

Debbie S.

11/25/2016

Thanksgiving evening and we came home to the whole place being backed up!
We called Ninja Plumber and although I caught Moore finishing his holiday meal, he was charming and pleasant and quickly dispatched Rich to my home... Within moments, Rich had our lines cleared and we were back in business. The best part was that I won't need to take a loan out in order to cover the cost of the repair! Rich was kind and courteous and very efficient! Thanks so much guys... What would we have done without you??? Especially after stuffing ourselves with all that food! Yikes!

Matthew S.

5/27/2021

The roots of a tree in my front yard took out my main sewage line in two different places. I called Aladdin Plumbers on a Friday and they had a crew out Sunday digging up my yard. By Monday afternoon they were done. Josh, who gave us the estimate was very polite, punctual and good on his word for the whole job. All that is great, but the real reason I am writing this review is for what happened after the job was completed. Almost a month after the job was completed I noticed the PVC pipe to my sprinkler had been severed. It was right next to where the plumbers had been digging. Which I was not mad about, I know accidents happen. I called Aladdin and informed them of the problem. Josh got back to me pretty quickly. He came out looked at the pipe and said he would fix it, and then he did. Now wether Josh had misgivings on wether his team broke the pipe or not, he never let on to me. He just fixed it and was very polite the entire time. This is the kind of customer service that you don't see anymore. Which is why I will call on Ninja Plumber for any future Plumbing work I need. And I'll ask for Josh.

Carmen H.

5/21/2018

My husband and I have called Ninja Plumber several times over the years and the first time was the best time. Every time after that was increasingly worse and we are no longer going to be using their service. Based on recent reviews it looks like they are not what they used to be...Dont bother unless youre interested in vague answers and run around...

Roberto R.

06/05/2019 12:00:00 SA

We needed some work done to move forward with selling our condo. They sent Justin over very quickly. He was professional, quick, and knowledgable. He did a great job, if we weren't moving away I'd use them again!

David B.

10/18/2016

Have to hand it to Leslie and Richard! Richard came out the same evening that I called, checked everything and actually told me it didn't look like a leak, so they gave me pointers on how to fix where water was likely getting in (my daughter overfilling the bath, maybe). and put some silicone on the likely points. Very professional and helpful.

Leslie was fantastic, she kept me appraised and made sure I knew when he was going to be there. I wish I could give them marks on repairs, but I have to say I'm happy that they recognized that they didn't need to DO any repairs, saving me lots of $$! I will definitely call Richard and Leslie again.

M N.

03/01/2020 12:00:00 SA

Chris and Jorge did an excellent job replacing my dual bathroom sink faucets. He arrived on time, even early, and didnt leave any mess after the job was done.

Delece J.

5/14/2016

My son flushed one of his small toys down the toilet stopping it up immediately.

I called Ninja Plumber and he came out the next day and took care of the problem in less than 15 minutes.

The lavender promotional bars of soap he gave us were a very nice touch.

Will keep their number handy, very pleased with their service.

J I.

5/22/2020

I've used Ninja Plumber multiple times. They are the absolute best in all capacities. Their professionalism, pricing and lighting-fast speed in handling service calls is awe-inspiring. Simply put, Ninja Plumber is my go-to for plumbing services.

Adi B.

9/26/2013

In my 33 years, this was the first time I needed a plumber!
A guy named Mor showed up (not a real ninja) really friendly and professionally detailed. Made sure I understood the problem and gave me two options to fix my leaking kitchen sink, both with a reasonable price. Within 10 minutes he was done, definitely a great first experience - highly recommended. He even called the next week to make sure everything was ok.

Shelden W.

5/14/2016

Just had a problem with my toilet and they came in my time frame that I could be at the house. They sent out Richard. He came to me early and was very knowledgeable. He made sure everything worked right before he left. He checked and double checked until he was convinced that everything was good. He was very good at this and I highly recommend him to anyone using ninja plumber!!!! Great guy and a professional with everything.

Just had Andrew come to my house to fix the leaking kitchen sink. He came in and fixed things with no problem and was helpful in telling me about the deal on yelp. I discovered I had a problem with the garbage disposal and found it there was a screw in there. He tried to get it out but couldn't but he kept trying. He went above and beyond!! Great service. Thanks again!!!!

David B.

8/24/2018

Richard did an awesome job. I highly recommend this company

Sara H.

04/11/2016 12:00:00 SA

We had ninja plumbing repipe our house about a year and 1/2 ago. They only did the water flow in (seems we still need to do the pipes going out.) I was very impressed with their professionalism and work. Matt (from Poland, since there are 2 Matt's) was our lead on the project & was great. I appreciated that Mor, the owner, came out many times during the job to answer our questions & check on the work.

We have since had Ninja out a couple of times to do some smaller jobs and I do consider them my official plumbers to call.

I give them 5 stars on the repipe. I gave them 4 stars overall because for the smaller jobs they've come out for since (there have been 3 times), they've been consistently late. They always call and let me know they're going to be late which I appreciate greatly and I understand that jobs can go long, so I'm just noting it here as it can be a little inconveniencing for the customer.
We just had them replace our water heater last week and Richard did a great job.
Overall, their work is great and I highly recommend them.

Joe F.

7/28/2015

A tech came to my home, could not figure out how to remove my shower faucet, used a wrench directly on the chrome and severely scratched it. He left promising to return with more research. A week later I called and spoke to the owner, then the receptionist and finally left a voicemail (which was ignored). My shower remains unfixed weeks later and is now damaged as a result of their negligence.

Maybe I'm an edge case but how did they get such high reviews with these business practices?

Dave W.

12/18/2018

My 15 year old water heater gave out and I used the Yelp app to book an appointment with a Ninja. Jade in their office responded almost immediately and was very helpful setting up the appointment with a technician for the next day.

Next morning, Arthur arrived promptly and gave me a fair estimate and really explained everything involved including all updates to bring it up to current code. Arthur is one of the most professional and knowledgeable plumbers I've worked with and it's easily apparent that he is well-trained in his trade and enjoys his work. A few hours later, he arrived back with the new water heater and installed it in less than a few hours. He cleaned up the job site before leaving.

I appreciate Ninja Plumber's fast response time, fair pricing, and Arthur's professionalism and positive attitude while getting the job done. I also appreciate that they have an office located in Van Nuys which makes them a local business. Ninja is my go-to plumber.

Two thumbs up!

Jason E.

9/25/2018

Not a 24 hour service. Called multiple times to handle an emergency only to receive a full voicemail box.

Vanessa P.

6/27/2017

My 9 year old water heater decided to take a dump on me last Saturday. I made a call to Ninja and a guy named Paul assured me someone would be out to take a look at it within the hour. 45 minutes later a tech named Jason (very professional, nicely groomed, and well educated) arrived and immediately was able to figure out the problem. Jason laid out my options and told me I could replace the burner of a 9 year old water heater and get a good couple more years out of it...or invest in a new water heater for almost the same price and give me another 9+ years)

I decide spending the extra money was worth it and went with a tankless water heater with a 15 year extended warranty. Jason made me realize it was the smarter option. He was not only up front and honest but also did not make me feel pressured or obligated to make a decision as most plumbers have in my past experiences. I feel confident that I made the right decision.

Thank you again Jason!!! And thank you Ninja Plumbing!!

Jen R.

01/03/2020 12:00:00 SA

I cannot say enough wonderful things about the experiences I have had with Ninja Plumbers, especially Kevin. We have had a few issues over the past year and they have all been pretty big jobs and Kevin has helped us on all of them. He is very responsive, punctual and extremely trustworthy. I don't know the first thing about plumbing but he has always taken his time to explain everything so thoroughly so that I really understand the scope of the job and what he is going to be doing. I would absolutely recommend Ninja Plumbers to anyone who has a plumber and I would always suggest they ask for Kevin!

Holly S.

02/12/2016 12:00:00 SA

Richard came today to replace my disposal. He was AWESOME!!! Very friendly, clean and efficient! Purchased a groupon and gave them a call. Had an appointment for 2 days later.
Groupon or not I will be using thier services again!

Manuel C.

01/08/2016 12:00:00 SA

I believe that what truly sets a company apart is not only its professionalism and ability to resolve problems, but also in responding with integrity when issues arise.

Let me explain: Ninja was the quickest company to respond when my trash disposal stopped working. They came out, took the disposal apart and got it running again. The job was completed quickly and successfully.

After a while, I noticed my dishwasher was causing a small leak underneath my sink. Knowing nothing about plumbing but realizing the tubes were closely connected to the trash disposal, I suspected it may have been related to the job performed.

I called Ninja and they sent someone out right away. The technician inspected the problem, which was just a loose part, and very honestly concluded that it may have come loose during the last fix, so I wasn't charged for the second visit.

Honestly, this made me like the company even more. Minor issues happen all the time and they could have very easily dismissed it as a separate problem (which it could have very well been). But they chose to fix it, not charge, and now everything is great again.

Leia R.

10/31/2017

Richard A. was absolutely amazing, he was on time and had my sink and disposal fixed in under 30 minutes! He explained exactly what was wrong with it, and how to prevent the problem in the future (and what to do if it happened again). I was so happy with the service I received and I definitely recommend Ninja Plumber!

Blayne P.

02/07/2016 12:00:00 SA

My garbage disposal was leaking and my toilet was running.
Chris did an awesome job from ninja plumbers. I would highly recommend their services. The 100 Yelp coupon for 200 worth of work was incredible too.
Very satisfied!!!!

Lucero L.

4/23/2015

My grandma, Bobbie, has been asking me to post this review for her, since she knows I Yelp ! I know she's so serious about the service she received, that she wants to make sure everyone knows!!

She, like many other people I'm sure, has had bad experiences with plumbers & she can seriously not stop raving about how great she was treated and great price she got.

She was very surprised that she was able to receive a quick response. They were courteous, efficient and fast, by offering great diagnostics with reasonable prices.

We are recommending them to other friends and will use on other properties! Seriously guys, we have gone through a few plumbers on other properties & now we have our go-to!!!

When someone offers great customer service and good work, it makes us glad to recommend them to other people who really need a good job, prices and well mannered people !

D M.

12/22/2018

Jason came to my house late on a Saturday and provided excellent consultation for a main sewer drain clog and did not try to up sell me when it wasn't needed. He has earned my trust for their company. I will definitely call and ask for Jason when inevitability I will have to repair my existing clay sewer pipe! Thank you Jason and Ninja Plumber!

Greg S.

2/23/2020

I've had a leaking shower that was getting progressively worse. I left 3 messages with plumbers that we've worked with in past before calling ninja. I talked with their service that took my information and they called me back within 30 minutes. Dan was on site within the hour and diagnosed a corrosion problem that required pipe repair from behind. The supervisor Elias, came out to assess and share with me the details to complete repair. They completed the work the next day and replaced my faucet and valves quickly. Price was higher than expected, but very happy with their service. Thanks.

Rahwa M.

06/02/2018 12:00:00 SA

Edwin was awesome!!!! Came in diagnosed the problem and got to work!!! I had a leaking toilet and he talked me through everything he did so I knew for next time . He tested everything and made sure it worked . I will definitely be calling them for any other plumbing needs

Stefan S.

02/12/2017 12:00:00 SA

Never a fun way to spend a day and $ but these guys are fantastic . Super pro and considerate ! I hope not to but they will be my first call in the future
Cheers

Jack H.

5/24/2018

I called them at around 7 at night and they showed up within an hour. They were super knowledgeable, friendly, and professional. Efren and his coworker assessed the problem and got to work quickly. My sink and dishwasher were backing up and they cleared the line within an hour of being there. Cost was super reasonable. They even patiently explained the plumbing system to someone on my hoa board even though sh didn't really get it. I won't hesitate to use them again, very satisfied customer.

Hike M.

8/25/2017

This is the kind of review that should allow you to put a PLATINUM STAR next to it which would signify that you are going to be a customer for life! I apologize in advance for the long winded review but I think its critical to illustrate the sequence of events that led to me to write this review and rate this company the way I did. Before I praise Ninja Plumber, their employees and their excellent service, I need to talk about my mini heart attack (if you will)...

I purchased a home 4 months ago and ran a full house inspection per escrow which turned out to have no major issues. Within those past 4 months I did a large renovation and just after only a couple of days of living in the house my wife notices water leaking from down our fireplace to the 1st floor, which is directly below our master bathroom (FML right?). We isolated the issue down to our master vanity sink. Luckily the water only leaks when the faucets are running which makes me think there is a leak in the drain pipe somewhere and not the main line... We call our Home Warranty that we received upon purchasing the house and they sent out some 3rd party plumber. They came, assessed the situation and concluded that the issue is all behind the walls and he has no easy way to get to it nor would he even try as it's not covered in our policy. He recommended I hire a contractor to rip out our entire vanity and make access holes into the sub floors or go through the 1st floor ceiling to get to the source of the situation. Bottom line is that they won't cover ANYTHING as this is not an exposed area. (Since when are pipes supposed to be exposed??) I'm already frustrated beyond believe and now I start to panic so I call over another plumber for a 2nd opinion. They tell me something similar and throw out estimates between $3K-$5K! At this point, I've lost all hope and know what is inevitable.

And now to the point of my review... From a neighbor referral, I make a call to Ninja Plumber and boy was I glad I did! I talked to a sweet lady on the phone by the name of Sonia, who helped schedule a technician to come out and see my problem that same day. The technician (Richard) came on time and started troubleshooting everything immediately. Richard was very knowledgeable and professional. He even wore plastic shoe covers so that he wouldn't get my floors/carpet dirty. When troubleshooting he noticed that water was not draining down the vanity sink fast so he predicted that something is blocking or slowing down water flow. He removes one of the pipe's below the sink and we notice that there is all this paint in the pipe, which was blocking roughly 1/2 of the passage way of water. (I'm guessing the damn painters I hired for the remodel must have washed their tools in my sinks rather than outside in the dirt...) So after Richard cleared that out he ran a video camera through the drain pipe but couldn't get to the root of the issue because there was a downward turn that the camera couldn't make. Before resorting to the previous conclusion Richard made a call and the owner (Mor) who happened to be in the area personally drove over to my house (talk about customer service!). Richard explained to Mor what the issue was and everything he had done. Mor recommended to snake the drain pipe. Richard agreed and went back to his van to get the proper tools. The snaking essentially scraped the inner side of the pipe cleaning it free from any clogged areas. The snake was able to get past the downward turn pipe because its thinner material and flexible. So Richard went at it for 10-15mins and was able to push everything out into the mainline. He then ran the water from the master vanity while I monitored it from the 1st floor expecting to see water pour down but I didn't! I couldn't believe it! Mor and Richard explained that sometimes when there is clogging in the pipes it causes a lot of pressure which could allow water to seep through clamps or hoses that are made of rubber. Still in disbelief I ran the water again for an even longer period of time and still no water was leaking! This truly was a miracle! Imagine if I had went with a contractor or any of the other plumbers I would have been hosed (no pun intended) and the cost of all the repairs and replacing a vanity would have cost me a fortune!

The point I'm trying to convey is that there are a very few honest businesses these days who are not making it a priority to prey on their clients fears and lack of experience and one of those businesses is Ninja Plumber. From the initial phone call with Sonia to the job completion with Richard and the exemplary knowledge from the owner Mor I couldn't have imagined a better experience. Mor's character and trust worthiness shined through his actions of going above and beyond for me. I can confidently trust this company with all my future plumbing needs and will definitely share my story and his services to all my family members and friends.

THANK YOU NINJA PLUMBING!!!

vivian r.

10/12/2019 12:00:00 SA

Jonathan and George did a great job replacing my water heater. They were extremely professional and nice. I will be calling them again if my house has any other issues.

Sharam T.

4/23/2015

Watch out for the old bate-and-switch game!

Yesterday I called this plumbing company using Yelp's high stars review numbers!
I needed a shower valve changed due to fluctuating water temperature in our condo. The building manager who's aware of this issue with many other units had arranged a water shot-off for today to have a few units with the same issue make the valve change at the same time. He has given me the valve model #, and also recommended a plumbing company which they have used before. The problem to me was that he said they charge $500 labor to do that job. Being familiar with remodeling in general I know that price is too high for a 1.5 hour job... so I called around...

Ciello the receptionist for Ninja, who appeared as nice and knowledgeable, listened to my full description of what was wrong and what needs to be changed. I even told her that we had changed just the cartridge before and it was just a temporary fix. She asked me to give her the valve model # and send her a picture of the shower area so she can give me a pretty accurate estimate... with some difficulty I arranged that.

She thought with such short notice getting the part would be an issue.. so I told her that I can go get one from a wholesale plumbing supply house I had worked with before... After she received the valve model number and pictures she said she'll check with the manager and call me back with a quote. I told her that I had done remodeling before and also if they can give us a good price and do a clean job I would recommend them to the association board for other units.

She called me back with a $175 quote. she texted me that quote also and mentioned if they have to break the wall it may be SLIGHTLY more... I replied if slightly means less than 50%, to fax their insurance cert. and schedule the job for today's water shot-off. I went and got that valve myself.

Their plumber Jimmy shows up today and looks at the valve and says: Oh this is not a cartridge, it's the whole valve......... we have to break the wall and it'll be more... I told him that Ciello had said that it'll be SLIGHTLY more, so how much more? He said because he's already there he would do it for $700!

I was furious but at the same time laughing at how they think everyone is stupid and they can take advantage of their situation, asked how long does the job take, he replied: less than 2 hours!

This outfit seems like a plumber referral service... they do some SEO and some advertising on Yelp and other online marketing sites and share the revenues with the plumbers on their list.... they use this low tactic to get in and not leave the homeowners much choice but to pay their outrageous fees, which rival other over priced services such as legal and medical (at least they have many years of college education)..

These tactics must be illegal or at least exposed, as I am doing here.

Danny L.

5/13/2015

I contacted Mor Friday night at 7:30 with a blockage at my house. He was able to send someone out by 8:30 that night to work on the clog. They stayed there late that night to work to get that block resolved as best they could. They came back the next day to work on it some more with the HydroJet machine.

Mor was extremely helpful and knowledgable about the issue and took the time to explain the problem and proposed the various solutions that he could think of, giving me plenty of options and price points. He was very willing to work with me on what options would work best for me. His work was on point and I would definitely work with him for future projects. His number will definitely be saved in my contact list for plumbing work in the future.

Mor and Ninja Plumber are a true asset to Yelp and the SFV. I definitely recommend.

LJ G.

02/05/2015 12:00:00 SA

I used their plumbing service about 6 months ago, but am writing a review now because I just had to hire another plumber to fix the SAME problem. At first, I thought the Ninja guy was doing a good job, although it did kind of bother me that he offered me a discount if I would write a good Yelp review. I would if he deserved it.

However, the plumbers I hired today (Top Contender Drain Specialists) [got their info from Angie's List which hasn't let me down yet] showed me proof that Ninja's plumber didn't do what he said he did (clean out drain traps & stoppers) and that was one of the main reasons we were continuing to get a sewer type odor from the sinks.

What really irked me was that about 2 weeks after Ninja's plumber came out, I got a follow up call from a friendly receptionist asking if the problem had been solved. When I said no, she seemed shocked and at a loss for words. She promised to talk to the manager and call me back... well, guess what, she NEVER called back! Big surprise. They charged an arm and a leg and didn't even complete all the work. I am so disappointed.

Omid M.

05/08/2015 12:00:00 SA

We are starting a new business and our flooring guy found moist dirt under the tiles. So he recommend we have a plumbing company to come take a look to make sure there is no water damage or broken pipes. I called a few companies, but Nina Plumber was the only one that came to take a look at the problem the same day. Matthew at Ninja Plumber was very professional and helpful.

Luckily there was no damages and nothing had to be fixed. I still wanted to take the time and thank him for his help.

Evy A.

5/20/2017

Julio & Jason performed great plumbing job!!! They provided all the recommendations to prevent future problems. When they were done they left a dirty job into a clean one. I was impressed with their professionalism and patience, too.

Leslie G.

3/28/2015

The first quote I was given from the guys at Ninja Plumber was over $300 than every other plumber I got a quote from.

However, when I told them the price was too high, they lowered it and I gave them my business.

Overall they were extremely nice and were able to fix 85% of my plumbing problems. My toilet is still having issues flushing despite what was done to fix it, but if it becomes too bothersome they will come out and look at it again free of charge.

My kitchen sink is working now but unfortunately the hose got a bit damaged when they were fixing it. It's not detrimental, but at some point this will need to be replaced.

I would use Ninja plumber again because of the history I have working with them (and they are nice guys), but be wary for new clients that they may up-charge you at first. Do your research to make sure you're not getting ripped off :)

Bo D.

05/11/2017 12:00:00 SA

Ninja Plumber is my go to service whenever I run into any plumbing issues at home! They have excellent customer services, and the pricing is very reasonable. They also provide warranty of their work. Recently my kitchen sink was backing up, and their tech guy, Julio, showed up at my place as scheduled. He took the time to explain to me what caused the problem and how to prevent it in the future. The sink was fixed and worked better than it ever had. I really appreciated their professional attitude. I'm one happy customer and definitely recommend their service to others!

Lisa Y.

12/06/2017 12:00:00 SA

Called out Ninja Plumber for an unknown leak source coming from our bathroom sink. They were very prompt in getting us on the schedule. They gave us a two hour window which is nice and Richard A. showed up within the first hour. Richard A. quickly found the source of the leak and repaired it in no time. I was very happy with his work and overall professionalism. He even clued me in on the Yelp deal and that was very much appreciated! Thank you Richard and Ninja. Until next time...(but not too soon!)

Michael E.

09/01/2017 12:00:00 SA

Ninja Plumbers are nothing less than amazing!
I am on the board of a 14 Unit Condo Building at Abbot Kinney & Washington.
I walk the building every day and one morning I notice sewage leaking out from
a few pipes on the ceiling of our Garage. I immediately phoned our regular Roto
Rooter Guy to come out. He undid the connection where our sewer lines go out
of the building and underground to the City Sewer under the street. When he
removed that joint gallons of raw sewage flooded out on the floor of our garage.
The Roto Rooter Guy did not have a Camera to View inside the pipes so I called
several plumbers and interviewed 4 of the very best I could find online.
Due to our CC& R's we are required to interview 4 plumbers and decide on the best.
They were all excellent but had different ideas as how this could best be repaired.
When we got to the end of the interviews we were just about to vote on who we
would hire when one of the three board members chimed up and asked what we
knew about Ninja Plumbers. I looked them up and they had great Yelp ratings.
We invited them to come over and make their assessment and they ran their camera at
no charge on both sides of our building finding both sides massively clogged with roots from the ficus trees nearby. They introduced us to a new hi-tech method of replacing those damaged lines going to to the City Sewer without a lot of digging Trenches. They feed a heavy
duty 1.5 cable through the broken down clay sewer lines which are full of roots and then
attach a cone shaped metal tip which is then pulled through the same course as the old pipes
took breaking away all the old clay pipes and roots while pulling a brand new pipe, which takes the place of the old broken down clay pipes with a brand new super strong flexible pipe. This pulling is accomplished using heavy duty Hydraulics which live inside the back of their Truck. This is all very carefully guided by the 3 crew members. The sound of the breaking away of the earth, roots, and clay is amazing. Were talking: major force of pulling energy.
Ninja Plumbers also suggested installing clean-outs outside the building near the street for both exiting sewer lines. This will make future repairs and cleaning our Sewer Lines very easy.
The last thing, that was so very amazing, was they told us they were starting at 9 am. and would be done on that particular day by 4pm. When I came back down to see how things were going I looked around to see all of what they had done. When Matt, the foreman, asked my if I could go to the other side of the building and turn the water back on I obliged. Filling the building with water again is a slow process in order to avoid bursting any pipes or toilets, etc. I completed my task and walked back to the other side of the building where they were packing up and looked at my cellphone and it was exactly 4pm.
The same thing happened on other days and on futures repairs that we hired them to do.
That just blows me away! Ninja is the BEST!
Thank you!
Michael Ewing

Karen D.

10/15/2018

Competent replacement of toilet valve. Somewhat pricey. Dings are for the attempted up-sell for more work... I just realized that he hooked his pressure monitor into the incoming (upstream) pipe of the pressure regulator. Of course pressure there won't change by tinkering with the pressure regulator. Just because you see an older housewife doesn't mean you should try and rip her off. Techies get pretty nasty when you things like this to us (FWIW, my background is hard-core engineering, and I know more about fluid flow - of many liquids - than most plumbers ever will.)

Jamie J.

10/09/2016 12:00:00 SA

Richard came out to my house yesterday afternoon to figure out a plumbing issue we discovered in the morning. He was professional, polite, knowledgable and patient. The work was done right and I was provided options moving forward. The cost for the work was reasonable.

This was my second and certainly not last experience with Ninja. I had them re-pipe a rental home.

I would highly recommend Ninja to anyone looking for honest,fair and very skilled plumbers. I have finally found a plumber company for life.

J

Mairin R.

04/02/2018 12:00:00 SA

Julio from Ninja Plumber was great. He was at our place within three hours of my first call. We had a broken sump pump in our backyard and water was backing up and threatening to flood our partially finished garage with the forecasted rain. He installed a new pump the same day we called and verified with a camera that we didn't need hydro jetting (which would have added a huge chunk to our final bill). We made it through the next rainstorm without any issues.

Jane R.

6/18/2018

Richard A. and Andrew H. came to my house to fix a clogged drain and hydro flush and left under an hour and a half! They were incredibly polite, informative, and worked super fast! I would highly recommend these gentlemen to anyone! They've helped us multiple times and we'll always go back.

Susan K.

10/02/2016 12:00:00 SA

What can I say that hasn't already been? This company is great! From Leslie in the office who went the extra mile to get someone here in less than an hour! To Matthew the plumber who did a great quick job!
I absolutely recommend Ninja!!!!

Damien N.

1/23/2018

Ninja Plumber is fantastic. They were very responsive and easy to communicate with. They hooked us up with Matt the plumber who came out to our house. We had to do a sewer line repair one week before the holiday season. We had all the family coming in town. I have to say we were pretty intimidated. Matt broke every step of the process down for us. His clarity and transparency was next level. I was impressed with the speed at which he and his crew tackled the job. Every day at the end of work he would send us pictures of the progress and give us a recap. The work was quick, clean and professional. I would recommend Matt to anyone looking to do major or minor pluming projects. The Best!

Jason W.

5/30/2015

The service and experience that I just had with Ninja Plumber doesn't get any better. I called them at noon today (a Saturday) to schedule an appointment to have my shower fixed. An hour and a half later and they've already come out and fixed my problem.

The employee that answered the phone when I first called was helpful and told me that someone was already in my area so they would be able to come out within the hour. She took down all of my information, and they arrived about 40 mins later. The technician (Matt) quickly investigated my shower, ran to get a part, and within a total of 45 mins everything was fixed and like brand new. I will definitely be using them again if I ever need a plumber.

Viviana L.

5/16/2017

Ninja Plumber is amazing....I had an issue with our plumbing, they came out right away. They explained all the charges, I felt they never tried to take advantage of the situation by over pricing the service. Very honest company. I will call them again if I should ever have any other issue( hopefully not)... GREAT JOB!!!

Yelper X.

12/13/2015

If you are responsible for a business that uses water, then clearly you understand the importance of having a solid plumbing company to help out because it gets very inconvenient if things go down.

We have used a few different companies in the past due to spur of the moment needs and most recently Ninja. Richard is the technician who has been working with us and he has been great. On the primary work we have had done, he talked over a few different options and why as opposed to proceeding with the most complex/ expensive one.

I don't foresee needing them for the heavy work they can do, but based on our interaction so far we would say they're worth a shot on that as well.

Josephine Josie S.

05/12/2017 12:00:00 SA

Richard A. was outstanding. He was prompt, professional, friendly, and thorough. He took pictures and explained everything. He also worked to provide us the best solution. I am grateful for their quick response and the cost effective solution. Thank you, Richard A. and Ninja Plumbers!

Richard J.

4/20/2015

Emailed on yelp and then called over weekend. Quick efficient response by Mor and then they sent Richard out...this guy is great. He handled a very difficult situation with a level of professionalism you don't see often . He did Not leave until the problem was fixed.
I was very impressed with every aspect of this business and for someone to come out on a Sunday with a smile is pretty cool.

Tracy H.

03/12/2019 12:00:00 SA

Used ninja plumber to clear sink drain. Was charged double what was initially quoted on phone call. Needed drain cleared so paid it. Was told that there was a 90 day warranty. Kitchen sink backed up again today and I called to have technician come back out. Was told there was no warranty noted on invoice even though technician told me, noted on iPad that had information. Wouldn't use them again as they don't follow up on their word.

K R.

5/29/2018

They came out on Memorial Day!!! Nicole kept me updated as to arrival time, and Rich assessed our situation immediately. Honest and fast! Will use again and definitely recommend.

Lisa C.

02/03/2017 12:00:00 SA

I feel like a jerk because I meant to post this a couple weeks ago when Ninja Plumber came to fix a problem with my kitchen sink. Matt was SO FRIGGING NICE and helpful. They got the job done and did it right, and told me what we would need to do for a more permanent fix, and how much that would cost. I'm really happy with this company and their service.

Sharon K.

2/23/2017

Richard A. Saved our night! Everything was backing up sink...dishwasher...washer...crazy would not go down...Richard was very knowledgeable and fair and saved the day! YAY!

Mike T.

4/23/2017

The ideal plumbers. Gave them a call for same day service and they were out to my place within a few hours. Sung was very professional, knowledgeable and friendly. Quickly fixed the problem with my draining and answered all questions. Couldn't be happier.

I used the $100 for $200 deal also and well worth it.

Great service. Reasonably priced. Highly recommended.

Missy A.

4/15/2015

If there was the possibility of giving them 10 stars I would. Ninja Plumbers will figure out your problem, explain it thoroughly in detail and put together a quote that is the most competitive out there.

I had a bad leak under the house but took time to shop around for opinions. Not only were Ninja Plumbers the best priced, but it was clear that Matthew T, who came to inspect the problem was extremely experienced. He was able to pinpoint the leak but also the cause. Some other licensed plumbers who came out weren't even able to spot the issues in my system. Furthermore, these guys are hard workers. Matthew gamely crawled through my crawlspace to better assess the pipe situation. I commend him for his diligence and willingness to get dirty in order to put together an effective solution.

And these guys work EFFICIENTLY! They are incredible with communication, allowing me to alert my tenant to their work plan. After gathering a shopping list, within a day they had completely revamped the entire pipe system under my old duplex. They complete their projects too- No leaving behind old parts.

Top notch work. Integrity plus plus. Matthew is a total professional and will undoubtedly do some fine work for you. And owner Mor, has a great manner. It's clear he truly cares about the service he provides and isn't interested in ripping off customers. Honest, fair and reliable. All round a pleasure to work with these plumbers.

Would definitely recommend these guys and more importantly, I've found my go to plumbers! Thanks Ninja!

Kelley V.

11/29/2017

We have a challenging house to contend with... everything that has been remodeled or fixed has presented with strange and challenging (to say the least) issues. Richard A. from Ninja Plumber rose to the occasion! He fixed our problem in a few hours, he communicated clearly with us, and he was so kind and patient! I highly recommend this company. Very reliable, excellent communication and service.

Barbara L.

12/06/2018 12:00:00 SA

I live in the burn area of Calabasas - first fires now floods! My entire outside patio was filing fast with water, as all my drains are clogged now. No one was able, or did not want to, work outside in the rain to unclog them and help us. That is except for Ninja Plumbers. Linda, receptionist, set me up with her first available at 3pm-5pm and even offered their same discount, also stating she'd try to get someone out faster. My landscaper who put these drains in responded too and is on his way to rooter them now. I just wanted to say I'll use Ninja in the future because they are the ONLY PLUMBERS out of 5 I called from Yelp that would help me today. This is Service at it's best.

Colin M.

01/09/2017 12:00:00 SA

Came home at 8:30p to a backed up sink full of water. Michelle had Andy at my house in 20 minutes flat!! Ninja plumbing is fast, friendly and leaves no trace but satisfaction.

judy m.

09/01/2019 12:00:00 SA

Great great service. Jonathan Trejo was fabulous serviceman assisting in a crisis situation with immediacy and thoughtful feedback. He and his partner George on holiday weekend were incredible and I highly recommend them this company. Thank you!!

Diane K.

10/02/2019 12:00:00 SA

On Friday, September 29, 2019 around 9:30 PM I called Ninja Plumber to report that the pipe that had had the washing machine connected was leaking after the machine had been removed. Ninja Plumbing had Giovanni, one of their plumbers call me. At 10:00 PM when he called I told him that the pipe, were the washing machine had been connected was leaking and that we had put a cap on it and that it was still leaking and I had to turn off the water for the entire house and that I was panicking because the next day the move out cleaning company was coming. I knew I couldn't open the main faucet because of the leakage and asked him if there was anything he could do to help me
He paused and said you know what I'm going to change into my work clothes and I will be there in about a half an hour he got to our house at about 11:15 PM. We had purchased the wrong cap and he didn't have the correct cap with him so he had to improvise. He finally got it completely sealed and the water stopped running and he stayed about a half an hour to make sure that it wasn't going to continue to leak and about close to 12 midnight he felt it Was not going to keep leaking and since My son was no longer living in that house he suggested we turn off the water and the next day when the housekeepers came that I should turn it on and check it every half hour to make sure it didn't leak. It never leaked again, The biggest blessing beside him coming out at that hour of the night was that he did not charge me, I cannot give Ninja Plumbing a high enough rating. I can tell you that if you ever get The good luck or the blessings to have Giovanni come to your house you will never never never be sorry he's amazing and wonderful.

Diane Klinkenberg

Megan S.

10/12/2017 12:00:00 SA

Julio and Marcos are amazing plumbers. I had a guest bath clog up not once but twice in two days. They came out and handled getting it unclogged and didn't try to sell me on anything, just gave me good advice. They also reinstalled my toilet at no charge which was so helpful. I definitely recommend them!

Jason P.

1/20/2017

While I haven't gotten work done by them, yet, they were amazing in my time of great stress. Woke up this morning to a horrendous stench permeating throughout the house. After struggles with our usual Pest Control service, who convinced us that it wasn't animal-related, but smelled like something rotting with the pipes under the house, I contacted Ninja in desperate need for someone to come out immediately.
The dispatcher, Mishell, was fantastic! She told me that she would contact the Tech in the area and would call me back in 20mins for status on when to expect him. Sure enough, within 20mins, she called back and said the Tech would be there in 30mins. And, to their word, Brian showed up not 30mins later, all smiles and ready to help.
So, we began investigating together, pulled the crawl space access up while he suited up, and he dove right under the house. Almost instantly, he yelled up, yeah, you've got a skunk, alive, down here! Undaunted, he still managed to survey the area a bit, and noticed some water collecting in the ground under a bathroom. However, due to a live animal situation, he thought it best to get back up into the house. Gave me some quick what ifs of what could be the cause of the water and to give a call once we take care of the skunk problem.
Thank you, Mishell and Brian, for being so responsive, when everyone else wasn't, and for putting a potential long-term customer at ease. I will definitely be calling to have Brian return and check things out more thoroughly, once we get rid of this skunk.
Will leave another review, once I get some actual work done. But, have to say, the professionalism, the customer service, already, has impressed me more than enough to be my first call when I next need them.

Stephanie V.

3/24/2017

I'm updating my review - still 5 stars! Cannot say enough about how great these guys are. I called on a Friday at 4pm, and they showed up literally an hour later. Amazing. I worked with Brian, who was AWESOME. Ask for him! After diagnosing the issue quickly and efficiently, Brian called Moore, another great guy, who brought over the hydrojet machinery within 30 mins. They worked together and were super great about showing me everything they found.

After doing the hydrojet, they very carefully answered all my questions and walked me through my options on maintaining the issue of roots clogging up my clay drainpipe. They were so patient and kind, they really listened and provided fantastic advice and clear recommendations.

Not only that, they came in WAY lower than a plumber I had here the day before. AND there's a great Yelp deal ($200 for $100) that I applied to the final bill.

All around fantastic service and teamwork. The dispatch team on the phone were really great as well. Two thumbs up!

Epifurious F.

3/15/2017

THANK YOU BRIAN and Ninja Plumber.
Fast service on a Sunday! We were really worried bc our toilets were not flushing and our shower would not drain. I had used Ninja once on a sunday (why do emergencies happen on weekends?!?) to help me with a leaky pipe under my sink, so I told my husband to try Ninja again. For our current issue, I was doubtful that we would get it fixed the same day due to what seemed to be a much more complex problem than a leaky pipe. But Brian saved the day and cleared out some massive roots in our pipes and we were able to use our plumbing with no problem the rest of the day. He came back super early the next day to repair the gap in our pipe caused by the tree roots- he had to dig a huge grave-like hole under our front yard and stairs! Not an easy task. When the repair was done, he packed all the dirt back in and was so kind to apologize for any of the plants that withered after being dug up. (they will grow back :D) He did it all with the sweetest demeanor. Ninja plumbing takes pride in a good thorough job with expediency and courtesy. I highly recommend this company. (it was expensive tho... but it seemed reasonable considering the amount of intense labor.)

Chris M.

2/26/2017

Our tankless water heater died one morning and ninja plumber came to the rescue. Mind you this was on a rainy Chinese New year Saturday. Michelle and Sung came through. Sung came to inspect our unit and explained what needed to be done...free of charge! Sung was stuck in traffic due to the rain and new year celebration and was late. So to make it up, he did not charge for the consultation. Michelle scheduled our appointment to replace the unit. Sung was punctual,polite and professional. I highly recommend them if you're in need of a plumber.

Mike S.

3/28/2017

Just moved in to the area and had a problem with the garbage disposal. Called Ninja Plumber and the dispatcher Paul was extremely helpful and professional. He made sure a technician, Richard Mariani, came within one hour and solved the problem quickly and at a very reasonable cost.

Highly recommended.

Kyle K.

7/23/2015

Used Ninja Plumber for the first time last week for my buyer's client in Sherman Oaks after receiving a quote for $1,500.00 to install two pressure regulators. Scheduled appointment with Arianna and Mathew showed up for the appointment and he was able to quickly assess the situation and was about to rebuild the pressure regulator for under $500.00.

Now I have a great plumbing vendor for all my real estate needs!

Dana F.

4/20/2017

I met Mor 2 years ago at my house. We were thinking of replacing the sewer line and wanted to get some information. He was not pushy at all but gave me some great insights. We did not end up doing the work for another year during which time I started using his company to do sewer inspections on the properties I sell ( local realtor). My clients really like his mellow and thoughtful approach. When we recently gutted our house, we called in Ninja to do ALL the plumbing. Alot of the work was super intricate and required creativity because we have an old house on a slab foundation--not the easiest to work with. We worked together as a team to come up with solutions. Iam extremely happy with Ninja and recommend them to all my clients and builders.

Tia H.

05/07/2019 12:00:00 SA

Back in January I found ninja on google..I called about having my main line cleared and two days of work and $2,000.00 later I still had water slow draining in my bathroom sink and shower. After speaking with the office manager they set up a next day appointment to make sure the problem was identified and solved, free of charge. They sent Askari and Joshua out to assess the issue, snake the shower and set up an appointment to replace the pipes under my sink to insure it would drain properly. The following Tuesday, Jason, Joshua, and, Hector arrived early, replaced the pipes and cleared the drain under the bathroom sink all in about an hours time. They were polite, clean, and efficient! I couldn't be happier! Ninja went above and beyond to make sure I was a satisfied customer ! I definitely will use them for all of my Plumbing needs from here on out. I honestly can't say enough good things about them. I'm so impressed with the way they handled the situation, I feel like I have a friend in the plumbing business and I'd be happy to refer them to my friends and family!

Louisa R.

3/24/2017

This company is excellent, the plumbing work in our kitchen was made by Richard A. He was so kind and sweet while doing the job CLEAN and within a short time. I never experienced problems after the fix was done, which has happened with other companies.

Christine Y.

11/01/2016 12:00:00 SA

I am unsure how this business has such stellar reviews. Long story short, I contacted Ninja to have a dishwasher + garbage disposal + faucet installed in my new condo. The experience was nothing short of a nightmare.

To be fair, I live in a condo, which necessarily means I have to deal with HOA approvals and rules dealing with any connecting pipes or lines. I made sure to contact Ninja on several occasions so that I would not have any HOA problems in utilizing their services. I obtain their license and liability documentation, submit paperwork, go through the HOA approval process, and finally schedule an appointment.

My scheduled appointment window was Saturday from 8-10am. My plumber was two hours late. Upon his arrival, we had a meaningful conversation about my HOA's permit requirement for the dishwasher installation. He said he would find out about his company's policy and let me know. He calls his boss but is unable to get a hold of him. While waiting for a call back, he begins installing my garbage disposal and faucet.

He had to leave in the middle of the job to purchase materials. He tells me that he will return in 45 minutes... he shows up more than 90 minutes later. Ok. Fine. I still have no complaints at this point, because in all honesty, he was a nice guy and seemed like he knew what he was doing.

By almost 3pm, he was done, but the permit issue was still outstanding. He tells me his boss is out of town with bad cell reception, and that he will need to follow up with another appointment. He tells me he will speak with his boss, will get the permit, and return by Friday for the dishwasher installation, but that a supervisor will call me on Monday to give me confirmation and a rundown.

He also gave me a heads up that the dishwasher installation will require the water be shut off in my building for about 20 minutes. I go through the hassle of dealing with the HOA and notifying my neighbors of the inconvenient water shut off.

Monday comes around. No call. No email. No follow up. I finally call them, get put on hold, get the runaround, and am asked to call back. I call back, get the run around again, and am told a supervisor will follow up with me on Tuesday.

Tuesday comes around. No call. No email. No follow up. Again, I call them and am asked to call back. I call back. The receptionist picks up, and I hear for the first time that they cannot complete the dishwasher installation, because they are unable to get the permit. WHAT?! I ask to speak with a supervisor because i am beyond confused at this point. She tells me a supervisor will call me later and that she has other customers on the line. I tried to explain the situation and reason for confusion, and she HANGS UP ON ME.

I call back and ask to speak with the supervisor. I get transferred to the owner, who finally explains why they cannot install the dishwasher. I explain my frustration at the situation - I was told I was going to have my dishwasher installed, get the runaround for two days, only to find out that it was not going to happen.

He proceeds to tell me that I cannot expect a 24 hour turnaround and that everyone else is busy, especially with HALLOWEEN going on.

Completely flabbergasted at their explanation. I just needed to know what was going on and why.

I was promised a dishwasher installation by Friday, go through the hassle of dealing with the HOA and notifying my neighbors of the inconvenient water shut off... and I have no dishwasher installed.

I decided to seek another plumber to install my dishwasher, which means I am restarting the entire process. My uninstalled dishwasher is still in my living room, box and all right next to it.

Unprofessional and terrible customer service. If you screw up, you have to fix the problem; not make excuses.

Jason O.

10/08/2018 12:00:00 SA

Had a faulty shower pull and called Ninja Plumbers

Richard came over and handled it within an hour and that's with him needing to run down some parts from the store...

Made it look super easy.
Ninja Plumbers have been out to our house a coupe times now and we have been more then pleased every time..

Our go to plumbers for our area..

Cass K.

12/15/2019

Ninja Plumbers were wonderful to work with. They made the long drive out to my house to take care of my plumbing problems. Geovanni was the guy who helped me out and he was so kind and ready to work. He fixed my problem in no time, going above and beyond to advise me on how best to prevent the same problem in the future. I was completely satisfied with my experience and will use again.

Alex T.

12/21/2014

Upstairs toilet kept getting clogged. They went on site, didn't do anything and said I needed to replace all the toilets. So.. even thought I only should have replaced one, they talked me into replacing two.

+ Called me back fast.
+ Mentioned I can buy my own toilet and get a refund from SoCal.
- Told me their prices are reasonable, when I found better deals from competitors.
- Was told on the phone that I get a year warranty, but was told it was 3 months after the job. Gave me a year after I'd mentioned the discrepancy.
- Made me change a perfectly good toilet.
+ Gave me an invoice.
- Took them a week to come out and get the job done.
- Charged $300 to install two toilets. Admitted that it's 1-1.5 hour job. That's...a lot per hour :/
+ Didn't charge me for the initial visit when no work was done.
+ After a week the installed toilets work fine.

Brynn J.

01/05/2018 12:00:00 SA

Richard was extremely helpful, professional and personable! He spent 3 days at our house fixing a major issue. The last 2 days he was accompanied by Robert who was also fantastic. It's very refreshing to have had this whole transaction be as seamless as it was, considering the shitty situation ;)

If we ever have any plumbing issues again we will be returning to Ninja Plumber and hopefully working with Richard and Robert again!

Robin W.

12/18/2014

There is an adage in the service industry -- Under-Promise and Over-Deliver...
Ninja Plumber is an excellent example of an organization that does just that!

Over the weekend, I noticed my toilet was taking a long time to empty, then it just blocked completely on Monday. I tried my usual tricks of using a plunger and a small snake but nothing worked. I called Ninja early Tuesday morning and was told a plumber would be there between 12:30pm and 1:30pm. Imagine my surprise when Ariel arrived at 12:10pm and apologized for being early!

He and Oscar set to work, and he kept me up-to-date with every stage of what they were doing. Before long, it became apparent there was more to this problem than just a simple blockage. Ariel explained that it was most likely tree roots, and he would need to dig up the main sewer line in order to run a camera inside. He said it would likely take several days, but would definitely be fixed by Friday.

He returned on Wednesday with a team of 5 guys who set to work, digging out the pipe. Again, they ran into a problem -- apparently, some previous plumber had re-routed the sewer pipe, leaving the old, disused one in place, which gave a false reading on Ariel's pipe detector.

So they scanned again, this time locating the real pipe, and the digging started again. By this time, it was late Wednesday, and getting dark. Regardless, they set up lamps and continued working until at least 10pm. (I was not there to witness this since my wife and I had checked into a hotel in order to have working plumbing.)

When I returned Thursday morning, Ariel showed me a section of sewer pipe with a tree root in it the size of my arm! No wonder it was blocked! Apparently, they fixed it all Wednesday night and were back on Thursday to tidy up. They did a great job filling in all the holes, restoring the lawn as best as they could, and hosing off everything to make it as clean as possible.

All in all, an excellent outcome, and completed well in advance of Ariel's prediction -- greatly over-delivered!

So, yes, I heartily recommend Ninja Plumber!

Micki W.

1/15/2017

Richard M. from Ninja Plumber just left my house and I'm so beyond happy with the service I received! Honest, friendly, informative and efficient!
Not only was Leslie very accommodating and friendly when I called in a panic, (my toilet was backed up and was leaking water down into my kitchen - gross!) but Richard came in and assessed the damage and quickly got to work. He helped me get buckets for the water that was coming down, he even helped mop up and then fixed the issue quickly and efficiently. He was very honest about the issue and we went over a few different scenarios for the future to help me from having the same issue again.
I'm really surprised by the negative reviews - I feel like they must've used a different company than I did because I would recommend these guys in a heartbeat!!!
PS - the Yelp deal was great to have too! You can't go wrong with this type of service AND a discount...seriously.

Abhimanyu K.

10/18/2014

DO NOT WAISTE YOUR TIME WITH THIS COMPANY.
I fell for the classic bait and switch. The lady talked me out of using the $100 coupon saying that the work will only cost me $89. Then the plumber comes and says that in order for him to do anything the cost will be $149.

This company is a fraud company. Do not waiste your time with them.

Shannon M.

10/11/2014 12:00:00 SA

Called for an emergency repair around 9:30 on a Saturday night. No one answered the phone but the voicemail directed me to text a number in an emergency. I did. When someone finally responded, 2 hours later, they were really short with me and clearly weren't interested in helping me at all. I then received a call from the number during which they barely responded and finally insisted that I called them. Needless to say, I won't be calling them again. I'd almost rather wait until regular business hours to fix my emergency leak...

UPDATE: They did end up calling me back and coming to check out my apartment. The guy who came was really nice, but didn't have any tools and wasn't able to do anything other than look at the problem. I added one star because they did come and were very nice, but overall, not worth my time or money.

Lauren C.

02/10/2017 12:00:00 SA

We had several issues in our bathroom that required a plumber to fix. Brian Deleon did a great job diagnosing the issues causing the leaky faucet and toilet. He was polite, helpful, and did a great job fixing all the problems. I would definitely use NP again.

Nicole B.

05/07/2019 12:00:00 SA

We called Ninja Plumbers for a clogged tub and they did not disappoint! Hector was here within one hour of calling! He was friendly, professional, and got the job done quick! What more can you ask for!? Super happy with the service and will definitely be asking for Hector again next time!

Stephen W.

02/05/2017 12:00:00 SA

Rich Marian from Ninja Plumbing was amazing! My condominium complex of 6 units was facing disaster! sewage and mud water had been backing up into 2 units, and we could not understand what the issue was, as we had several companies come out to send a camera down, and they could only get to a certain point in our piping and after that we couldn't see out. Thus, some companies saw the symptom but didn't address the root problem, and based their assessment and diagnosis on their inability to see the entire issue, and only focused on a symptom.

That symptom was quoted at a $27,000 massive job (from another company), that would have entailed digging into two units (which would have meant the owners in 2 units would have had to move out for at least a week, then be responsible for repairing the flooring upon return) all to replace the piping. We were later told had we done this job it could have been much more expensive than that, as we were going to have to dig about 10-15 feet into the ground in each unit and in our back yard areas to re-route and install new piping.

Rich's tireless efforts found a way to break through the area that the other companies were unable to, with his masterful way of flushing from every possible angle. He could have easily just accepted that this was going to be a huge job and charged us a lot...but he genuinely cared, is super knowledgeable and operates from integrity. He cares ( and that is something very rare...someone who has the knowledge and the genuine caring to use his skillset to help you find the best solution possible at the lowest cost. He is a master at what he does. Rich worked for 7-8 hours (On a Saturday when he was moving and supposed to be on vacation) to help us understand the underlying cause of our issue.

Once he understood the underlying issue (that were tree roots in our piping) he realized there were still cheaper and solid solutions (rather than digging huge holes into 2 condominiums, to repair our issue). There is a way to create a new pipe without having to dig to rip out the old one. So after he flushed out the rest of the roots, he is able to put a new pipe where the old one is, and pull the old one out...again, all without having to dig...which would be a health hazard, uproot a couple of us, and cost way more money.

Thank you Rich for being a genius at what you do. And for hanging in there and working so hard to find our core problem. He is like the Macgyver of plumbing. And the coolest thing is he's both a genius at what he does, and he truly cares. Ninja is beyond fortunate to have this man working for them. These kinds of people are not easy to come by. We consider ourselves very fortunate to have found him. And we obviously highly recommend him.

David W.

06/01/2015 12:00:00 SA

Seriously...everything you hope your plumbing service will be shows up at your door when you work with Ninja Plumber. I was pretty blown away. Owner Mor and Technician Matthew were patient, friendly, clean cut, courteous, and professional. They practice the latest techniques of their trade and come armed with the newest state of the art technology to handle all your plumbing needs. Their evaluation is thorough and succinct, and their explanation of your needs involves full disclosure with zero scare tactics and sound recommendations for the timeliness of repair.
As homeowners, we've seen vendors of all kinds. This crew is not only a pleasure to work with, but now an essential part of the team that keeps our home in the best shape it can be.

Mark K.

07/08/2019 12:00:00 SA

Giovanni showed up in the time window. He initially came to fix the kitchen drain which part of the pipes had started to disintegrate. He gave me the options to fix only the parts that were damaged or the redo the entire time. I opted to do the entire drain since this is a rental and all the piping is very old and I'd rather just get it all done now. I also showed him an issue with the guest bathroom bath and shower valve. He ended up having to replace the entire valve after trying the stems first. I was very appreciative that he finished both jobs even though only one was planned. He stayed late on a Saturday night to finish it all. This is important because this is a rental property that is at least an hour drive away so I was really happy to get it finished in one day. Giovanni was friendly, professional, transparent, and on time. A friend recommend Ninja Plumber to me and they did not disappoint.

KC A.

2/26/2018

Andy was very helpful, and was able to fix lots of small leak/sink problems around the house. Thank you!

Garrett J.

12/30/2016

Had a great experience tonight with Richard A. who came out to provide a bid on a good sized job as well as help with a couple hopefully quick issues inside the house. As for the big job, I was impressed with the time he took on the assessment as well as outlining all the options for me. Richard also gave me a couple quick hints and options as to how to clear up the minor issues. I was fully prepared to pay the service call fee but he said that Mon had sent him out free of charge to check the job out. Very honorable and trustworthy company, let alone a very capable and friendly staff from booking to appointment.

Dave Y.

11/22/2017

Best plumber experience we've had, Ninja Plumber are always professional and fair. Went the extra mile and didn't charge more for extra work needed. Will use for all plumbing needs now.

Jovanny N.

6/27/2015

These guys were great! Our home's main sewer line was clogged. I check a couple of places and decided to give these guys a try. After calling the receptionist, i got a call back telling me that someone would be there in a little over an hour. The two guys that showed up were really thorough. They ran a camera and found the problem quickly. Apparently it was root intrusion could be seen through the camera. They explained my options.

Overall, they were very professional. They showed up on time and were respectful. Will definitely use again (though I hope I don't have to).

Jason P.

5/24/2018

I don't have a lot of reviews, but I felt like I had to this time. The technician from Ninja Plumber (I think his name was Andy) knew what was wrong with my bathroom sink and I didn't fully give him all the details. Really helpful and really knowledgeable. He even pointed me in the right direction in terms of buying a new faucet altogether. You may never see this Andy, but I appreciate the work you did and I'd like to thank the people at Ninja Plumber for being so helpful over the phone as well.

Christina W.

07/08/2017 12:00:00 SA

These guys are awesome. Drove by their van around the corner from my house a couple days ago, with that s@$&? About to Go Down graphic on the back. Hilarious slogan, stuck with me. Think I even Snapchatted it while at a red light. Guess what? The next day I needed a plumber to replace my garbage disposal. They were great on the phone, appointment was scheduled, and I got an email reminder. The plumber arrived within the 9-11 timeframe this morning, took care of business, and even tried clearing the old disposal first to make sure he definitely had to replace it. A++

Chelsea S.

08/06/2017 12:00:00 SA

Ninja Plumber was called out to fix our tankless water heater since they are certified specialist for that company. Justin came out to the house, quickly identified what was wrong with the heater, fixed the issue, and then presented a solution for another issue we had with the system. We ended up having him add a recirculator to cut down on lag time for hot water in the showers. We have been very happy with their knowledge and service and will definitely be calling them again in the future.

Craig M.

06/01/2015 12:00:00 SA

Our mainline was leaking, and after LADWP came out to check on it, we found out it was on OUR side (of course, it ALWAYS is). Anyways, I did a bunch searching online to figure out what could be the problem, and came upon the possibility of Trenchless.

Well, I called around, and Ninja Plumber was able to get a guy (Matthew) out within 2 hours of my call. I had a prior engagement in Anaheim I had to get to, so when Matthew arrived, I was needing to leave. He offered to clamp it to slow down the leak (after he did a great job of finding it quickly) and he would have someone out the next day to fix it. Well, the clamp didn't work as planned, and we had to leave, so he closed off the main water line, so it wouldn't have the massive leak.

Matthew and the folks at Ninja Plumber gave us two options, come later that night and fix while we were gone or do it in the morning. I was fine with either, but not having the water on when I came home later that night was a small concern. By the time I got home (around midnight) the water was back up and running and the line was repaired. I was also very happy with knowing that they were able to do the job on the quoted price and without me being at home and taking our payment later (which is not of the norm in this town).

I can't speak highly enough to the personal service, attention to detail and the work that Matthew and the people of Ninja Plumber did from calling to have them check out our situation to completing the job. I will use them from now on and will refer them to anyone with plumbing needs... Now, if they only did Electrical work also!

Pegah G.

9/18/2019

Mark is amazing, we have used his services a few times and every time we are so pleased!!! He is so easy to get a hold of. He thoroughly explained the problem and gave us several options. Very professional and friendly. He really goes above and beyond to help us fixed any plumbing issues at the office.

Robert G.

09/11/2014 12:00:00 SA

You don't find a company with a 5 star rating off of 100 comments because of nice Yelper's...

Ninja Plumber... IS.... LEGIT.

The wife and I bought our home in 2012. When you buy a home, most likely you're under a home warranty for a year. Within that year I had a back up in our master bathroom (and I'm talking waste in our shower type of backup) twice before I called the warranty company to come out and see what's going on. $60 Dollar service charge was asked of me two different times by this plumber to tell me nothing was wrong, then end up busting our stucco down to install a clean out that (knowing now) didn't need installation.

Fast forward a year and some change later and multiple gallons of Drain-o, my wife called me while I was away on a business trip and told me the backup was happening again. Of Course I told her to call a plumber since I wasn't home to deal with it.

She called Ninja Plumber.

I'm sure she called because they were offering the coupon, but whatever her reason for it, It all worked out.

The tech tried to explain to me what he had done to fix the clog, but then told me there were roots in my pipe. He'd showed the video to my wife, and said sooner or later we would want to take care of that. He ALSO installed another clean out, because he said the one the warranty plumber installed was too small for the job it was supposed to do.

As a consumer, you always feel like you're being up-sold, so the rest of the warning went in one ear out the other.

A month later... I'm having similar issues. Here's the part where I gain tons a respect for this company...

I happened to be headed out to a wedding rehearsal dinner at the time, and I hadn't heard back from the receptionist that day to make an appointment for what I assumed was something this company had done incorrectly. So I called again around 7 pm, and since there wasn't an answer machine, I just let the phone ring. It rang for a while and Mor picked up the phone. Not angry. Not annoyed... but highly professional. He tried to get someone out that night, to which I explained my dilemma that wouldn't allow that to happen. Unfortunately I missed the next day scheduled appointment, but he had someone out there Sunday Morning well before the appointment time.

Richard showed up to the door, and worked his ass off for the next few hours. And even though he could've easily been just as upset at me as I was at missing the appointment the other day, that dude worked with a smile on his face and the intent of seriously resolving the issue.

Turned out that clog turned into them needing the Hydro jet the line because he couldn't get any farther in the pipe with the rooter, since the pipe was congested with roots.

$600...

That's what a hydro jet cost from this company for this particular line. I did my research and again thinking I'm being up-sold... it's extremely comparable to what I saw online.

Richard came out with another team member (Jimmy?) the next day and cleaned the line out, and ran a camera. Richard thought it was pretty important that I, as the owner and the decision maker of what would be the next step, saw what was going on in the pipe personally. I legitimately had close to 10 shifts in the pipe where the pipe had broken and roots were growing into the pipe. It was worse than I'd imagined... and hoped.

Mor came out and gave me a few options that I won't bore you with, but he also gave the pro's an cons and talked me through his companies model and process. Small things like sending the same tech out if you have problems throughout the years so you have a personal relationship with your tech, and not charging you smaller amounts of multiple acts of labor until the ultimate problem is solved. He saw my face in anguish when he told me the price, and HE then really talked me down, and worked with me.

And that's huge... My main line had to be replaced, and I could have either temporarily fixed it, and maybe hurt on the backside some years later, or permanently fix it and never have to worry about it again. My wife did some research that night and gave me the ok (...because realistically, who makes money choices in the home) and then I called Mor and chose the permanent fix the next morning.

Mor had Richard and another team member come out as soon as I gave him the ok, and I shit you not... Richard did not leave the site till he was complete with the job and clean up sometime after 8 pm that night. Not to mention that $600 hydro-jet and the service fee got pro-rated into the final cost of the main line replacement.

I highly... HIGHLY recommend Ninja Plumber, and hopefully I'll never have to test out this lifetime warranty that comes with the service provided.

Big Ups to Richard! Super hard-worker.

Thanks a lot guys.

Maya Z.

2/27/2017

Our toilets in the building were backing up because of a clog in the main were line and I called them for an emergency service. They showed up within 30 minutes and resolved our issue with a full clean out of the main line. Guess the tenants were flushing baby wipes!!
Will definitely be calling them for all our plumbing service needs and maintenance.

Charlie D.

6/28/2017

Just a small note to relay an impeccable experience with Ninja Plumbing (Richard A. & Ari). We had water backing up into a unit at the condominium where I live. The communication between the office, the plumber & us was always on point. Richard showed up within the half hour time frame given. He thoroughly assessed the issue prior to quoting any price. Once the price quoted he made sure that the job was performed adequately going above & beyond to flush every line in order to ensure total remediation of the problem now & in the future. He ran a camera down every line and was here for 8 hours for a job that should have taken at best 6 hours. He worked with a sense of urgency & displayed a lot of diligence & resilience in making sure the issue was fixed once & for all. Not once did he mention an additional cost for the extra time spent here. Thank you guys.... Richard A. you rock!

Sugar P.

10/30/2014

Hi, this review is months late... Sorry guys! Better late than never? I hope so.

After several terrible estimates with all sorts of crazy claims about what was possibly creating the leak in the car park, Anthony from Ninja Plumber arrived and really knew what was going on. He and his partner in grime, gave a reasonable quote and did the work rapidly, accurately, cleanly, professionally, and happily. We will call him again! Ninja plumber really cares. They even clean up after their mess! Most importantly the work was done properly.

Thank you again!

Diana F.

11/30/2016

Rich came and did an incredible job in helping us fix a horrible root problem in our pipes. He did everything he could to get those roots, even when it seemed impossible. He saved us tons of money on this Thanksgiving holiday. I would highly recommend Rich from Ninja Plumber for any problem that you might have if you want an honest guy who will do everything he can to help you out. Thanks buddy!

Michael P.

11/08/2016 12:00:00 SA

A great deal from Richard A and the ninja plumbers. Came out late on election night and quickly diagnosed the issue & stayed until job done. Left the place cleaner than he found it and even tightened up the faucet. Wouldn't go anywhere else. Thanks!

Alex C.

1/16/2015

The plumber who arrived was very friendly and clean. He did an excellent job and I would definitely hire them again.

My garbage disposal was clogged. The Plummer quickly unclogged it with nothing more than an Allen wrench. He then showed me how easy it would be to fix the problem myself in the future to save myself some money. For that I'm very grateful.

Gentre T.

12/07/2016 12:00:00 SA

Sung was awesome! Came out and fixed my flange, remounted my toilet, snaked my kitchen pipes, checked my water heater... and all for a good deal less than his estimate. Definitely give these guys a shot.

S#!t's about to go down!

Markus H.

1/31/2017

Rip off. i had a backed up main line and ninja told me i need hydro jetting for $850. i told them now way and hired Victor's Rooter Plumbing who did it for half the price.
never gonna call ninja again.

M J.

1/25/2019

The absolute BEST. My initial encounter was for a flooded bathroom at 7pm. Checked Yelp for a few recommended 24 hr. plumbers. None of them would come out that night. Called Ninja. What a difference. Answering service was professional. Told me exactly who and when they would be here- within 1 hour. JASON and JOE were- are- amazing. They worked until midnight explaining every aspect and showing me the problem through the cameras the entire time. There was NO EXTRA CHARGE for diagnosing and working at midnight!!! Their pricing is well below other companies, they are detail oriented and extremely accommodating. Have also used them for smaller repairs- these guys are always outstanding. Could not be happier.

M A.

3/22/2018

Friendly, quick, thorough service. Many thanks to Richard and Ninja Plumbing!

Dan C.

1/14/2019

Jason helped me for two clogs. One in the kitchen sink and the other in the regular bathroom sink. What I loved was how kind he was and he not only fixed the problem but also educated me on how to handle the situations like these so next time I can handle it myself without calling plumber service. There was a delay for the appointment but it was a busy time in LA so I do not complain. I am happy that the clogs are resolved and I can handle it next time myself.

Arthur H.

8/21/2014

The Ninja that came out was awesome! Fixed our backed up disposal and showed us how to do it ourselves in the future. It actually ended up being a really easy fix, but that was okay because at the last minute I remembered we had another issue, a leaky pipe underneath our bathroom sink.
Mentioned it to the ninja and he jumped right to it. He ended up doing some pretty labor intense work and basically replaced the entire pipe!!!

I bought the $100 yelp deal which was good for $200 worth of service and used that to pay, which worked out since the total was a little north of $200. The only part that felt a little unpleasant, was when I mentioned that I wanted to use my Yelp deal, things got a little weird. Before I remembered the leaky sink, I was all set to use the yelp deal to pay for the disposal fix and the service charge, which didn't total up to $200. So the ninja had to call the office, which I then had to speak with a girl who wanted to inform me that I shouldn't use the yelp deal to pay and I should instead save it for next time.

While I appreciated her advice, and let her know that I'd still like to use the yelp deal, she reiterated at least a couple more times the same message. A little annoying and the only reason for the 4 star review, but anyway it all worked in the end, and I'd call the ninjas again in the future!

Colleen B.

10/15/2019

Our bathroom sink was backing up, so we called our local plumbing service. They couldn't get to us for another 3 or 4 days. We saw the good ratings for Ninja and gave them a call. It was a positive experience all around. Alondra, who answered the phone and set up the appointment, was friendly and helpful. Giovanni arrived on time (so unusual, in our experience!),checked everything out thoroughly, and explained the exact problem to us. He was pleasant, knowledgeable and efficient. Our house is very old, so we ended up spending more than we had planned. But it was worth every nickel because we now have a new p trap and sink strainer (both of which were falling apart), and now the sink is draining perfectly. Geovanni also gave us a short list of recommended upgrades we need to do to improve our plumbing, which we can tackle in stages. We just cannot recommend him and Ninja more highly!

Joel B.

3/14/2018

Great service, price, and experience from start to finish!

Debbie V.

04/11/2019 12:00:00 SA

Had an emergency situation tonight and I googled and found this plumber. They sent out Arthur within 60 minutes and within 2 hours my problem was fixed. The price was more than reasonable and I had a $100 coupon. I'm beyond happy and I found myself a new plumber for future problems!

Bobbie B.

11/15/2017

These guys are the best. Fair and honest price. Tried to save us money. On time. Kind. Great all around.

Evan R.

03/02/2018 12:00:00 SA

The person who came to sort out our plumbing needs was called Efren. He had to extend two copper pipes, so that we could hook up our new washer. Sounds straightforward enough, but it involved opening up the wall and soldering. Efren was courteous, knowledgeable, and efficient.

While I do think the job was on the expensive side, the financial pain was eased by Efren's ability and can-do attitude.

A big thumbs-up to Efren!

Kevin J.

02/02/2017 12:00:00 SA

Excellent service! I called with an issue and within an hour a plumber came to my house.

B M.

11/14/2017

Ninja Plumber was a life saver. We had numerous plumbing problems: leaky faucet, a faucet that wouldn't spray properly, a third faucet that wouldn't drain/close properly, and a troublesome toilet mount. Ninja's guru of plumbing--Matthew--fixed them all flawlessly. One special note of how great he was:

The spray issue mentioned above required multiple visits to our house--not because Matthew didn't know how to fix it, but because the faucet manufacturer kept sending us the wrong parts. Even with all his trips to our house, Matt was unfailingly polite, upbeat, and relentlessly focused on fixing the problem.

We've used five or six plumbers in the past, but I'm delighted that we found Ninja Plumber and Matt. I'll never call another plumbing place again, and urge you to do the same.

Gilbert J.

8/23/2017

We were stressed out and without a functioning toilet until Richard A. came to our house. He did a great job and was detailed in his explanation! He didn't try to upsell and was honest. He worked extremely fast and efficient. 1 hour later we had a functioning toilet. Thanks Richard! Your definitely an asset to Ninja Plumber! Great positive attitude and customer service. He did everything to reassure that we were satisfied. If you want a great and honest plummer ask Ninja Plumber to send over Richard A.!

Chloe C.

10/06/2016 12:00:00 SA

Richard and Leslie worked really hard to fix my issue. They were very accommodating to my schedule and kept me up to date. Very pleasant and nice people. And they fixed my problem quickly and efficiently! They were even nice when my roommate slept through our appointment and came right back. Real class acts, thanks guys!

Howard F.

03/09/2015 12:00:00 SA

I had an incredibly positive experience with Ninja Plumber. I would unconditionally recommend their services.

There was a leak under my kitchen sink. Richard was able to quickly identify the problems. (There were a few!) From the outset, it was obvious that his priority was the quality of his work and client satisfaction. Richard was thorough, courteous, and professional. He explained the situation to me in a way that was easy to understand. The next time that I have a plumbing problem, I'll be calling Ninja Plumber!

Andy L.

08/01/2019 12:00:00 SA

Fixed a days long issue that other plumbers couldn't. Great customer service, and reliable. Shoutout to Moses and Linda

Leslie L.

11/01/2018 12:00:00 SA

I have never ever had a better experience with a plumber. I will always use Ninja from here on. Everyone who worked with me was incredibly helpful and honest and informative. It's very difficult to find a good and trustworthy plumber, but I don't need to worry about that anymore! Thanks, Ninjas!!!!

Artin A.

10/27/2016

I've used Ninja Plumber's services several times. Most recently I had a sewer line inspection done on a property I was looking to purchase. Richard came out and did a thorough inspection of the line and explained everything in great detail so I was well aware of the issues and the possible solutions. Richard is very professional and on top of his work. In the past, on a different property Richard came out and repaired a leaking tub drain connection under the house. He was able to repair it really fast and at a very reasonable cost.

I have also had the pleasure of working with Matt and Mor on a different project. Everyone I have worked with at Ninja Plumber has been great and best of all very trustworthy. I would and do recommend Ninja Plumber to anyone needing plumbing services.

Ron C.

9/17/2019

Mark arrived on time. I I received a professional timely estimate within minutes. I highly recommend Mark, and Ninja Plumbing for your plumbing jobs.

J F.

5/30/2018

I had an issue with my sewer line and a neighbor recommended Ninja. I gave them a call and they came out pretty quickly and gave me a price of over $1000 to perform the service that I needed. When I told him I was shocked at the price and wasn't going to be using his service he responded with, I don't think you're going to get anybody else out here as quickly in an emergency situation. I told him that this was not an emergency as everything was still functioning and I could wait until I got someone else out here. He left and I called another plumber and two days later that plumber came out and did the service that I needed for half the price that ninja had quoted me on the spot. Just goes to show you that some businesses will try to take advantage when they think that you're in a pickle and anxious to get a problem solved.

Karla G.

09/11/2019 12:00:00 SA

AWESOME! Alexis was down right awesome. She was very helpful, even thought I had called late in the evening she was as more than willing to help. I was already frustrated at she managed to make a bad situation better, she sent Geovani out as soon possible. Upon arrival he was very courteous and took care of the issue right away.

Philip E.

10/10/2018 12:00:00 SA

I had an incredible plumber from Ninja Plumbing by the name of Arthur. Don't let his youth fool you; he was smart, methodical, respectful and thoughtful every step of the way. I picked this company because of the yelp reviews and I have to tell you they deserve 10 stars for the type of service I received from Arthur. This is my first review of any kind and this young man earned it. He replaced my cracked sewer line by diagnosing the problem patiently and not just tearing up the side of my house and digging; at each step keeping me in the loop. Any other plumber would have digged further and charged more trying to figure it out; this wasn't an easy find since it was under the elbow coming out of the house and not the straight away. Thank you so much Arthur for your professionalism and great job!

Jesse James J.

9/14/2016

I've used Ninja plumbing (Richard in particular) twice now and was pleased with his availability and cleanliness. Their pricing is fair and I'd have no issue referring them out just as long as their other guys are as good as Richard.

M R.

9/13/2016

Called on Saturday because I kept getting the run-a-round from SoCal Gas and Leslie (sp?) was extremely nice to me. At first she was unable to assist me, but she told me she'd call me back if she had anyone open up who come and repair the water heater -- no hot water for more than a week.

1 hour later she called and was able to get someone out within 30 minutes!

Granted, even with the coupon it was a little expensive, but the service was spot on and the customer service was exemplary.

Anna O.

01/05/2018 12:00:00 SA

This is the second time that I've had to use Ninja Plumber and they're always top notch. Our shower was bursting with hot water for hours and we couldn't turn it off. Richard came by and stayed for way longer than he was required to in order to help us out. He was very knowledgeable at diagnosing and fixing our issue, and he was also consistently friendly.

Couldn't have asked for better service. Thanks again, Richard!

Carren P.

08/07/2014 12:00:00 SA

My experience with Ninja Plumber was great. Matt came to give us an estimate free and his assessment was a great start in finding comparative quotes. When I got back to Ninja Plumber with competitive quotes, they worked with me to get the best price.

When the time came to do the work, Matt was courteous and even helped me change my washing machine hoses free. Matt was quick, and cleaned up the mess the work entailed. Would definitely use them again.

Mor, Ariel and Cielo were quick to respond to my many changing queries. Why miss one star? We just had a scheduling mishap, but they informed me of the change quickly.

Carlos F.

06/11/2014 12:00:00 SA

Mor and his team place a huge value on Customer Service. That for me, is the most important attribute when selecting a vendor. They came out fast and they were very knowledgeable. I actually called them to do aquajet and they said they would first try the least expensive approach. That is refreshing in a world where everybody tries to upsell you on services. They explained everything they were doing step by step and were very patient with my questions.

They really make sure that you as the customer feel that they are on your side. He even honored a verbal agreement that we had....which is incredible.

TOP NOTCH PLUMBERS

Kelly B.

6/26/2017

Richard Mariani- that's the guy. Came to fix a crazy problematic kitchen drain, and did an absolutely unreal job. Not only fixed, but made everything much better, and educated like a complete pro in the process. Never using anyone but Ninja and Richard again.

Paige T.

09/06/2018 12:00:00 SA

I called around noon for an urgent issue. Matthew came within 2 hours and helped us. He is very kind, polite and professional. I feel really lucky that we called Ninja Plumber to seek help today and will definitely hire it again in the future.

L A.

7/25/2014

Matthew from Ninja just left and I feel compelled to immediately write this review. What an incredible experience! Yes, I'm using plumber and incredible in same sentence.

I called after both of my toilets were stopped up. They were here within an hour or so. Matthew from Ninja is friendly, efficient, and very helpful. He had the problem fixed in no time and the price was very fair.

This will be the only plumbing company I ever use in the future!

Natasha T.

12/21/2017

We needed our water softener removed. They gave us a quote, let us know about the Yelp coupon, kept the appointment time and did their work in a timely and courteous manner. Edwin was efficient, friendly and professional. Can't ask for much more.

Rachel H.

3/31/2016

I had a good experience with Ninja the first time so I thought I would call again. We were at the tail end of a small bathroom remodel and needed a drain pipe moved up a couple inches to accommodate a new vanity. The pipe was already exposed and I told the guy exactly what I wanted. The guy goes out to his truck to write the estimate. WtF? Why could he not tell me right then and there? So he comes back in 35 minutes later and quotes me $600! I declined that one so he said if I agreed to it today then it would be $400. OK now this is getting stranger by the minute. I asked if he can get started now and he looked at me like I had 2 heads. He said absolutely not. Ha! What plumber comes out for such a minor issue, takes 35 minutes for a quote and can't even perform the work until a week later. My husband went to home depot spent $15 and did it in 45 minutes...he is not a plumber. The End.

Nicole L.

07/09/2014 12:00:00 SA

What luck for us in finding Ninja Plumber and in having Matthew work on our pipes!

We knew that we needed some significant work done on our house involving our drain pipes, but we were slow to tackle that task...that is until we talked to the head ninja, Mor. He couldn't be more helpful and communicative and genuine (a rarity) as he talked us through our checklist. He was quick to call me and send Matthew over to our house. Matthew is very professional through and through. His skill level speaks for itself and is particularly evident in his passion for his work. Smart and very efficient without the upsell (Win-Win-Win).

Great work. Great service. Great Experience.

Ani K.

8/29/2016

I requested a plumber to come and provide a quote like 2 weeks ago and I told him its urgent to fix the issue. I been waiting over a 2 weeks for an estimate. I called the office and reminded the secretary that I'm still waiting and she collected my information again. She said she will call me tomorrow. Guess what? It's day 3 and no estimate yet.

Jennifer K.

7/14/2014

These guys were great! I called them on a Friday afternoon among many other companies that do sewer line inspections, and a ninja plumber came out the very next day (Saturday morning). They inspected the sewer line at the house that I'm buying in West Hills, and gave me a video on a thumb drive - I used this to show the sellers.

They wrote up an official quote and recommendations while there, and the guy knew what he was doing and was very professional.

They were also competitively priced too!

Brian P.

8/27/2015

Ninja Plumbers is the best value for your money when it comes to sewerline inspections, replacements and repairs. Ninja does it all with quality work backed by a life-time warranty and work done efficiently.
They gave us a free sewerline inspection using a camera on 1 December 2014 while we were in escrow on what is now our single family home in Del Aire (Hawthorne). Other plumbers charged us $100+ just for the inspection. Both inspections identified significant root intrusion/blockage and shifted joints in the clay mainline pipe from the front of our house to the sidewalk next to the street. The joint shift at the sidewalk was so big neither company could get a camera past it to view the line all the way to the city line under the street. There were no breaks or stopped sewage, but both companies said a break/stoppage was imminent. However, Ninja's estimate to repair/replace the mainline was significantly cheaper then the competitor. So, after we purchased the home the end of December 2014, we waited 7 months and decided to be proactive and have Ninja replace/repair the main sewerline. Ninja Plumbers remembered us, honored their previous estimate, and responded quickly by sending a lead technician, Richard, out to re-camera the line at no extra charge. Richard and a few other technicians did an awesome job replacing/repairing the sewer mainline in our single family home in Del Aire on 22 July 2015 in just one day!! They replaced 25 feet of mainline clay pipe with new 4 diameter HDPE (flexible plastic) pipe via trenchless pipe bursting from the front of the house to the sidewalk next to the street and installed a new sewer clean-out in front of the house. They also replaced the main line under the footing of the house to the clean-out (approximately 23' of line). This work required digging only two holes in our front yard: a 2.5' deep hole directly in front of the house, and a 5'+ deep hole next to the sidewalk by the street instead of one long trench. Once they did that they camera'ed the rest of the line (30') from the sidewalk to the city line under the street and identified more root intrusion and a cracked saddle where the mainline attached to the city line. They recommended hydro-jetting and perma-lining the clay pipe as the cheapest and most reliable option to repair it. After settling on a good price, they performed the hydro-jetting and perma-lining in approximately 2 hours and showed me the end result, which cleared and reinforced the entire line and fixed the cracked saddle. They finished up by re-filling the holes and replacing the patch of grass in our front yard. You could hardly tell anything was done to the front yard! And, this was all done in one day!!!! Outstanding job and great customer service! Highly recommend Ninja Plumbers!

Kelly L.

8/24/2017

I was overwhelmed because my tub was clogged. It was so frustrating that my daughters and I couldn't take a nice shower without the tub going half way through our legs. I decided to go online and find a plumber. Ninja plumber gave me a decent price for the young man to come to my home and unclog the tub. I was happy for that. Julio came to my home unclogged the tub and took that extra mile to check the pipes on the outside of the tub. Thank you Julio for finding further issues. As he found the issues he explain the pricing and what job he will do step by step. I was totally satisfied. Julio and Nene were a lot of help and were a great team to put a pipe, unclogged the tub and other little details. Thanks to this young man I can now take my lovely long showers are well as my daughters! Thank you Ninja Plumbing for having such great team players and helpful people.

Ashley R.

10/26/2018

I can't recommend Ninja Plumbing enough. We've used them a few times in the past for plumbing issues, and their prices have always been fair and their work very thorough. We called them this morning because our gas heater pilot light went out/we couldn't get it to relight, and even though they were fully booked, they still managed to include us in their schedule for the day. Richard was our technician and he was awesome! Very helpful, knowledgeable and professional. He got the pilot light re-lit and gave us detailed pricing for work we may need to have done on it in the future. Thank you Richard and thank you Ninja Plumbing for making us feel like a priority, even on your busiest of days!

Navid B.

12/08/2017 12:00:00 SA

These guys are THE BEST!!! We had a backed up toilet. I called Ninja and they came out right away. Best part is that they were originally scheduled for later in the afternoon but ended up having an opening earlier that worked.

WILL DEFINITELY BE CALLING AGAIN!

Chris S.

8/24/2019

Ninja was by far the best experience I've ever had working with a plumber. Jonathan and Jorge were thorough in diagnosing the problems, professional in communicating what they needed to do, and did exceptional work in a timely manner.

Stephan S.

9/28/2016

I had an amazing experience with Ninja Plumber. Our hot water heater was not working and I called Ninja Plumber 2 nights ago. Leslie, the receptionist was so nice and easy to communicate with and Richard, the plumber showed up within an our at our house. He quickly saw the problem and had it fixed in less than 10 minutes. On top of that, he went above and beyond and removed all of the excess water around the tank so it doesn't corrode the heater. They were awesome to work with and I highly recommend using them. We certainly will in the future without hesitation.

Henry Y.

3/29/2015

Richard did a terrific job in clearing the blockage from our toilet in the guest bathroom.

I contacted Mor on Sunday & he sent Richard, who quickly diagnose the problem after I tried to use the plunger to clear any blockage but was unsuccessful. He used the auger & tested the toilet afterwards & also fixed a loose connection in another toilet.

Very professional & courteous. Thank you Richard & Mor for a job well done.

Nicole I.

9/22/2016

AMAZING service. I had Richard come out and not only did he fix the problem at hand by taking his time and thoroughly looking at what could be the issue, but he helped by giving me tips on how to prevent it in the future! What plumber does this??! He also fixed a problem with my fence and brought my trash can up from the street! Such a helper, thanks so much I really appreciate all the help and great service!
Nicole I.

Rene G.

1/19/2017

As a realtor in LA I have used many different plumbers for my clients. They have always gone above and beyond the call of duty and have done amazing work. Leslie is always great at making sure the schedule is accommodated and the client is happy.

Scott E.

04/07/2014 12:00:00 SA

They were able to come right away.
Polite on the phone.
Polite in person.
Reasonable rate.
Excellent work.
Answered my many questions with patience and a smile.

These guys understand and demonstrate excellence in customer service.

Ninjas indeed!

Scott

Amy G.

06/05/2019 12:00:00 SA

Ninja Plumber was so easy to work with and they solved the issue we were having right away. Justin was professional, on time, courteous and did a great job. I would highly recommend the company for your plumbing issues.

Claire S.

1/28/2017

I was in desperate need to light up the pilot for my water heater. Left a message on yelp and got a response very promptly. Leslie handled my request quickly, and I was able to schedule a same-day appointment. The technician, Alex, was polite, professional and gave me good advice. I got hot water working again 20 Minutes later.

D G.

09/11/2014 12:00:00 SA

Great guys! Our sinks, toilet, and new disposal is great!

They knew what to do and were very fast and courteous. I am happy to find them on Yelp and plan on calling them for all plumbing needs.

Thank you Ninja Plumber!

Karen E.

09/03/2017 12:00:00 SA

It took three tries before they actually sent a plumber but he (Jung) was great.He fixed two handles in one bathroom and a bath shower problem I was having in another.Jung was knowledgeable and explained the problem.He was very personable,put on shoe covers,and really knew what he was doing.The only reason I gave them 4 stars instead of 5 was the difficulty in getting someone to come out.At least they did call to let me know when they were not able to send someone. Over all it was a good experience and I will defiantly call them again because a good plumber is hard to find.

Ak G.

04/12/2016 12:00:00 SA

I had a great experience with this company. Richard was professional and very insightful. I would recommend this plumbing company to anyone. They came out of their coverage area to service me.

Matt F.

9/24/2014

On a Friday we had a clogged sewer pipe. Ninja came and was very friendly and professional. They shot some video down the pipe and discovered that it had collapsed. He stayed late that night and came back over the weekend, Saturday and Sunday to fix it as fast as possible. We appreciate them going the extra mile.

We've been having issues with roots in the line (which is almost 60 years old) for years, and they were only going to grow back again. So Ninja suggested lining the pipe, which would prevent roots or other issues in the future. They gave us what seemed like a good price. But, I checked around with a few other plumbers, and discovered the price from Ninja was a great price, plus it came with a lifetime warranty. Again, they were very professional and friendly, did a great job, and we're really happy to not have to worry about issues with the sewer line anymore.

We're also happy we don't ever have to search for a plumber again. I highly recommend Ninja. Great work, very friendly and great customer care.

Kevin M.

4/27/2017

Talked to the owner who took care of the situation. It was much appreciated. I believe this was potentially one employee's bad day and not reflective of the company as a whole. I would be confident in giving them a second try as they are always willing to make sure they take care of any situations that arise. Thank you!

M H.

08/12/2017 12:00:00 SA

I called for what I thought was a backed up toilet. Paul who answered the phone was very calming and helpful and sent out his team.
Well it turned out my pipes were full of roots and the job considerably bigger.
As a first time homeowner my head was spinning. But Julio and Marlon the technicians were wonderful. I was i explained every step along the way and kept up to date. They were fast thorough and tried to make the whole experience less stressful for me . I highly recommend their service. #Happycustomer

Monique W.

4/22/2017

We had a backed up kitchen sink on Easter Sunday. Brian came out, explained everything as he was going through the repair and had the right tools and materials to get the job done that morning. He let us know that while he fixed the draining pipes, we would eventually need more done in the future. He worked quickly, was done under two hours.
Price wise, it seemed like $400 was a good deal with their price structure, but we haven't had a lot of experience with plumbers. Being that it was a holiday and we were hosting the whole fam, I felt like it was a great deal to not have to stress about whether or not I was going to lose half my kitchen and wash pots and pans in the backyard.
Brian is a really chill dude and a chismoso! Showed up when he said he was, knowledgeable, fast, friendly and had me laughing my ass off with some really good chisme while I cooked beside him.

Noah T.

7/25/2016

I found Ninja Plumber on Yelp and had them come out for a backed up drain. I called on Saturday and they had someone available the next day. The office was very friendly and communicative. Richard A. came out Sunday and did a great job - he was friendly and professional and the sink is working again. I'd definitely recommend the ninjas!

Erina L.

08/05/2017 12:00:00 SA

We have been renovating a condo in Koreatown for the past 2 months. The stress alone has been overwhelming. Working all day and coming home to an incomplete home. Early Saturday morning, we discovered our very expensive toilet was no longer flushing. We tried to plunge it with an array of plungers... but nothing.

I hate having to call for assistance, but we had no other choice. I called the first plumbing number I saw, which just happened to be Ninja Plumbing. I spoke to them briefly and they were pretty slammed. They said they would call back if they could send someone out. I'm thinking, okay they aren't calling back. Well, I ate my words. Not only did they call back, but they were able to send someone within the hour.

Jason, our plumber and personal hero, showed up 10 minutes into his 2-hour window... which I've never experienced. HE WAS ON TIME!!!! Also, apart from being the most polite and respectful plumber I've met, had our problem solved within 30 minutes. It was affordable and we made a new friend in Jason.

No one plans on having to deal with plumbing issues, however, knowing that Jason and Ninja plumbing are a phone call away. BRING IT ON!

I HIGHLY RECOMMEND JASON and NINJA PLUMBING

Heidi P.

7/19/2014

I would recommend these Ninjas to everyone. They came out on a Saturday and replaced my water heater. In less than two hours, Matt picked up a new tank, removed the old one, and installed the new one with a 6 yr warranty. It was a fair price with no hidden fees. So stoked to find these Ninjas!!
And they even give out a swag bag!! (I will post photo).

V G.

12/28/2016

I bought a Groupon and it's false advertisement. They showed up took the Groupon then charged me $89 dollars additional and left my house in the exact same condition still clogged up, and couldn't tell me what's wrong except for I have a clogged pipe, which was evident. Pretty much $189 worth of services for nothing. They did however, after not knowing what was wrong tell me they could fix the problem if I paid them $1000 to hydrojet from the attic. It all seemed a little fishy, so I passed. A waste of my money and time. They literally showed up and couldn't resolve anything and left charging me more money. That same day I called someone else out and the following day they fixed all my issues with basic snaking for $300 from snaking from my roof. The guy knew exactly what to do when he walked in. Roberts Plumbing if anyone wants a pro!!! I'm very disappointed and feel ripped off by Ninja. Definitely not good business practices by a company. The issues was baby wipes, simple snaking solved the problem. I would have been out of $1000 unneeded dollars. What a rip off. Jay was my plumber.

Update: they refunded my money and apologized for the inconvenience. Ariel also promised me that any future jobs would be done correct and offered his direct line.

Erick S.

7/19/2014

I can't say enough good things about ninja plumber.... they are all so friendly and helpful. I have looked around before and they have the best prices around., they are very knowledgeable and don't give you the runaround like most others do. If you give them your job you will never need another plumber again. Thank you guys for all the help.

Erick S.

David J.

8/28/2016

Had a leaking toilet bowl due to a crack under the water line. They came out, accurately diagnosed the problem, ordered a new tank for me, and replaced the old one. They were always very nice and courteous, and Leslie was a pleasure to deal with. We did have to reschedule a few times due to problems at the warehouse, but everything worked out well. Will definitely use them again and recommend them to others. Thank you!

Mike Z.

09/12/2017 12:00:00 SA

We discovered a leak in our back yard and Ninja Plummer sent Richard to our house. We unfortunately discovered that all the pipes needed to be redone and it became a multiple day project. Richard was very professional and clear in explaining what he was doing so that I had a understanding of not only what was being done, but how it was being done as well. I have nothing but good things to say about Richard and I highly recommend him to anybody who needs a Plumber!

Sarah C.

06/10/2017 12:00:00 SA

Jason, the plumber who came to the house, was fantastic. He was efficient and informed. He couldn't have been nicer or done a better job. We had a shower that wasn't draining and a toilet that was filling up with water when the shower was running. Jason snaked the main line from the cleanout and resolved this issue quickly.

Jeanette G.

12/15/2015

I wish we would have found Ninja a long time ago! We have wasted so much time and money trying to figure out why our upstairs bathroom shower had hardly any water pressure and the didn't get hot. We had replaced our shower head, had the shower snaked, got quoted on a new tank less water heater, offered up solutions like opening up a wall to get to the water lines upstairs. So glad we didn't do anything drastic because Ninja fixed us up!! Ninja came out twice-once to do a major service on our tank less water heater and the other time to figure out why the pressure was not good. In an hour, Chris, the service technician, figured out why we had no pressure-which was pretty much because the water in LA is hard and we needed some deep cleaning on everything! Our shower is so powerful now and we have hot water!! After years of neither, I am looking forward to getting in my shower!

Victoria D.

5/26/2017

Amazing plumber service! I highly recommend Ninja Plumber. Matthew was simply great.

We have had issues with our sewer pipe for a long time and it is finally fixed thanks to Matthew and his team. They were very professional, on time, efficient and did an excellent job. Very helpful too answering all our questions and providing different solutions. Really great service and good prices too.

Laurie R.

07/04/2016 12:00:00 SA

Had a clogged kitchen sink and Mariani from Ninja came, on July 4th, fixed the clog quickly and cleanly! Also gave me some tips for saving $$$ in the future should some other issues pop up with my old pipes! Totally recommend Ninja!

Stacey H.

1/21/2016

Since buying my house 5 years ago, I have had to spend countless dollars on plumbing issues. Thousands. With thousands of dollars comes dozens of plumbers, both good and bad. Roots have always been a problem for me and every six months or so I would have the main line cleared to prevent backups. Then there were the times that I forgot to take preventative measures and had to call the plumber to fix a messy situation in my bathtub. This has happened on more than a handful of occasions. It almost ALWAYS happens on the weekend when everyone is home, showering, doing dishes, etc. This is how I found Ninja Plumber. Most plumbers charge time and a half on the weekend, which makes a backup an extremely expensive problem to have. Ninja Plumber's flat rate, including weekends, is an extremely attractive attribute and one that makes me call them time and time again.

More recently, I decided to have the entire main line replaced. I knew this was way out of my budget (which is why I avoided it for 5 years) but Mor worked with me to devise a plan that I could afford and that would change my quality of life as I can now sleep at night knowing there will be no more major backups, while simultaneously raising the property value of my home. They checked the line and diagnosed the problem one day, and by that afternoon were working on trenching it out. Even as other problems came up, which meant more work for Ninja Plumber and therefore more dollars for me, Mor kept his original estimate and did not charge me any more. They took the extra care to do the job right, even though it meant extra manpower on their part. The guys were hard working and completed the task in under a day and a half so I wasn't without water for more than a couple hours. At each stage of the process they made sure to explain what they were doing step by step and show me what they were installing. Even though it was an all day job they stayed until well after it was dark to make sure they cleaned as much as possible and put my front yard back together. Any heavy items were moved back, which was much appreciated by me. I have unfortunately met many untrustworthy or unprofessional plumbers over the past years of problem after problem with my home, and my faith has been restored by Mor, Chris, and their guys. Thank you!

Renee C.

08/07/2014 12:00:00 SA

My first experience with Ninja Plumber happened a few months back when we had some water damage from the ceiling in our house. I bought the voucher and reached out in the early morning. They were quick to respond and basically offered to have someone out immediately. After going back and forth with our real estate agent, we realized we had to go through our builder since it's a new home and covered. I called Ninja to explain/cancel and they were totally understanding.

Recently, I noticed water coming out of two planters near our garage pretty heavily. I reached out to Ninja and of course they responded so quickly. Cielo was great at keeping me posted throughout the day on whether someone would be able to make it to the house earlier than the window of 4-6 I was given. It ended up that Matt T. was in the area around noon so I darted home to meet with him. He turned off the water to the main line and advised me that it appeared to be a cracked/leaking pipe somewhere between the main line and under our house. He explained that water seeps out whereever it can find an exit point, which is why it was coming out of both planters. They would need to do a hiss test and another person would need to come out to assist.

Once he explained that to me, I had to have him stop working so I could reach out to the builder (again, this is all covered since it's new construction). Matt turned off the water to the main line to stop the water from leaking. I paid using the $100 voucher for the $89 service charge which was worth $200. Matt suggested that I save it in case I need them again, which was super nice of him and something he didn't have to do. I used it anyway, knowing I can always get another one if needed.

The contractor came out and tried to tell me that it was the irrigation system and not the main line. After further inspection, he agreed with Matt and they ended up having to jackhammer down to the pipe to reseal it.

Today, Cielo called me to see how the service was and make sure everything was handled. This team is great and I would definitely recommend them to anyone with plumbing needs! Their customer service is beyond. THANK YOU! Renee

Alycia M.

09/11/2014 12:00:00 SA

We have recently stopped contracting with our preferred plumbing vendor and I was eager to find a new vendor that was professional, knowledgeable, & communicative.
I did a yelp search of plumbing companies in the LA area to assist me with our LA properties and came across Ninja Plumber with an awesome rating.
I have spoken to 2 girls in the office and they're great! they call me whenever there is some kind of update to report, which is super helpful because some times I have to let residents or our on-site managers know details.
Today and yesterday, I have been working with Cielo and shes been bringing myself AND my property manager up to date on all specifics, she understands the importance of proposals to a management company and I rely on that.
I will definitely work with Ninja Plumber in the future.

Dennis K.

08/03/2016 12:00:00 SA

Had a plumbing issue and Richard came out. He spent a considerable amount of time researching, it was determined that it needed there service. Didn't charge me for the service trip. I've used them before, and I'll use them again. Responsive, friendly, professional and fair.

Fred Z.

08/02/2018 12:00:00 SA

We are getting ready to sell our house and wanted to be proactive and make sure our sewer line was intact. We found a crack in the sewer line under our driveway. We got a couple of quotes and didn't feel confident in the ability of the plumbers that gave them. I called Ninja Plumber needing another quote and found that the person I spoke to (Jade) was professional and courteous. I made the appointment. They came exactly on time and Mathew was great. He ran the camera and showed me exactly where the crack was. He worked out the numbers and we were very happy with the quote. We gave the go ahead and the job was scheduled a few days later. Mathew was there pretty much the entire time, working with the guys that did the work. Throughout the entire process which took a full day he communicated with us and showed us what they were doing. The sewer guys cleaned up and then the concrete guys came in and packed the hole in our driveway very well and they installed strong rebar and filled it in so it matched the existing concrete. We are very happy with the job done and with Mathew especially. We are also extremely pleased with the warranty given. We would definitely use Ninja Plumber again. Thanks guys!

Honest Feedback 1.

7/13/2018

Limited skilled workers for high-end plumbing hardware needs. The the flip side, everyone I met and spoke to are really really nice. Owner has solid customer service but not the man power to back it. Good luck guys!!

Jacob S.

2/13/2014

Mor and crew came by within 2 hours of a call to check out a clogged tub/toilet in my rental unit yesterday. Very friendly, knowledgeable, professional... and best of all, transparent.

He ran the snake and camera to show me where the issues were, what needed to be done now vs. preventative maintenance for the future. Gave us some tips on how to better avoid issues as well.

5 stars all around. Mor, we'll call you back next time we have issues for sure.

-Jacob

Alex K.

3/29/2018

They gave a false estimate and then kept working the price up until it was double what they said it would be initially, and the problem still wasn't fixed.

Kevin T.

1/24/2016

Mor and Richard are the best. These guys are as good as it gets. I had a mainline clog due to tree roots, and they arrived on a Sunday night to handle it. Richard showed me on the camera where the obstructions were, and then eliminated them with the hydrojet. Last time that this happened, we were less than impressed with the big name rooter company. If you have a plumbing issue, you should call Ninja first.

Lauren M.

11/06/2016 12:00:00 SA

Ninja plumber fixed my clogged drain in less than an hour! Sung was fast, friendly, and throughly explained the problem and how he would fix it! I also got a science lesson on why not to use store bought corrosive chemicals!!! I highly recommend Ninja for all your plumbing needs!

Mark A.

8/29/2018

Nobody wants plumbing problems--but if/when they occur--Ninja Plumber is one-stop shopping. I was soooooo fortunate to first check YELP, read a few reviews, then request multiple quotes from several plumbers. Ninja was the first to respond and the first to come out. The operator on the phone was super friendly and accomodating as I needed someone here ASAP. An hour later, Richard showed up--a consummate craftsman and professional. He must have worked for over an hour trying to snake my drain clear when it became apparent it would become a bigger job. Richard not only explained all my options, but showed me via video what exactly the problem was with my pipes. It was obvious the moment he showed up, Richard takes great pride in his work and with dealing with his clients. I'm am beyond confident in his abilities and quality workmanship. Not only that, it's obvious he LOVES what he does for a living. A PLUS PLUS, so glad I chose Ninja out of the half dozen plumbers I requested quotes from. Best Plumber Ever!!

Patrick Y.

5/28/2016

At 11:30pm a shower faucet failed and would not shut off. Depite how late it was, Edgar responded quickly and offered some possible solutions via the phone. He eveb sent me photos and explanations so I could troubleshoot my issue from home. His colleague Richard later came out to the house to repair the faucet. He did a professional job. I highly recommend Edgar and Richard from Ninja Plumbing.

Kelly B.

08/12/2015 12:00:00 SA

I just want to start off by saying that this is my first yelp review ever, and it is dedicated to Ninja Plumber and their services.
I can truly say that they are honest and good hearted workers. I would definitely describe them as a family business where they treat their customers with good faith like a family would. Their attentiveness to their customers and their excellent service was experienced from the very beginning. When I first called, they thoroughly explained everything to me and they made sure to answer all my million and a half questions. Setting up an appointment was easy and they were very flexible to my time. They even called me 30 minutes before the tech was out here and another follow up call an hour after he left to see how I felt about their service!
Even better, when the technician gave me a quote to install my shower head, I asked if he could lower the price a bit. He immediately got on the phone with his supervisor. The supervisor/owner, Mor, asked to speak with me. He explained the reason of the price and told me it was because of the material/labor and this specific kind of part is more expensive, however for being a first time customer, he was willing to meet me halfway and lowered the price down! This really shocked me because every other plumber I've had always over priced me and did a half ass job at that.
This company is definitely going to be my choice for the rest of my life. Would 100% recommend.

Amy C.

12/14/2016

We used ninja plumber at our office for an emergency job and they showed up on time and fixed our problem. The price was reasonable and they were professional I would use them again if the need ever came up.

Tiffany T.

7/24/2018

It was easy to book an appointment, the young woman who took my appointment was friendly and easy to speak with. Richard was stellar. He was polite, professional and most importantly meticulous. He took the time to make sure the project was done right (even though it meant he had to work longer out in a heat wave). Pricing was fair and I would highly recommend these guys for any projects you may have.

Tony R.

4/27/2016

after we had a sewer backup we found out that the sewer pipe in the slab was completely open from the bottom. It was about 50 ft of piping that needs to be changed.
we had multiple companies come out and give us a quote. As soon as we met with Mor from Ninja Plumber we felt his sincere intent in helping us while keeping the project cost effective. He was not afraid of thinking outside the box and come up with different options.

We decided to dig up the slab and replace the pipe, we ran into some complications like piping going through the foundation and other areas that was leaking that we were not aware of. Ninja Plumber's Mor and chris had no problem tackling these issues with great professionalism and expertise.

through out the whole process we felt that the whole team from Mor, Chris, Robert and everyone else how much they cared of us getting peace of mind.
We are so glad we came across a company like Ninja Plumber, never thought i can find a decent and honest company like this anymore. Ninja Plumber is now the only company in my contact list.
Ninja Plumber honored everything they promised and went beyond.
Thank you very much for everything you guys have done!!!

Greg P.

7/17/2016

Richard of Ninja Plumber did a 5 star job on my blocked sink. Came out on a Sunday with little notice. Explained the price and what needed to be done and the next step if snaking didn't work. It didn't work so had to go to a hydro flush of the pipe. Took around an hour but he got the sludge out of my sinks and gave tips to keep it clear in the future. The Yelp deal helped a lot on the price and I am very satisfied with the job, price and clean up.

Danial F.

11/30/2018

Arthur came to my house today and I cannot speak highly enough of him and the company very professional very different from other companies on the same field. Arthur's the advice was able to fix my problem and I would recommend them to anyone who's looking for an honest plumber.

G F.

11/28/2018

Ninja Plumber saved our ass on Thanksgiving when our pipes backed up and left us with a sink full of black goo! We needed it fixed stat - and Ninja Plumber took care of it of it quickly and efficiently. Shout out to Hector, he did a great job!

Sharona C.

11/24/2018

I texted them at 8:30 am and got a response four hours later that they were too busy to make it. Waiting 4 hrs to hear they can not come is unacceptable!

Shea R.

12/09/2013 12:00:00 SA

What began as a plumbing problem, became a plumbing emergency over the Thanksgiving weekend. I found Ninja Plumbers on yelp, based on the reviews I found here. Mor, the owner, and his team, were pleasant and professional and came to see the problem right away...on Black Friday no less. Not only was the work done in record time but these guys were professional, kind, communicative and very respectful to the neighborhood. Their work is top notch, and the charge was very reasonable.
I have recommended Ninja Plumbers to my family and 2 neighbors (who saw the work and were impressed).

If there was an option to give 10 stars, I would!

Shaun N.

03/01/2016 12:00:00 SA

Once again Ninja Plumber comes through. Had a slow kitchen drain. They were able to come out later that day, but my schedule wouldn't let it happen. When they arrived they were in and out like...ninjas. Thanks again guys! (Update 3/1/16)

Surfer R.

2/15/2016

*Update*
Ninja Plumbers has come to my rescue on several different occasions. Each plumber has been prompt, responsive and respectful. Richard helped me resolve my most recent issue. He was knowledgable, thorough and fair. It was clear to see that he took great pride in his work and would not be satisfied until we were happy. He truly went above and beyond expectation. I would gladly call Ninja Plumber again and highly recommend that you do, too!

Jonathan C.

08/08/2017 12:00:00 SA

Only because I can't give these rip off artists zero stars do they get one. These guys are the worst type of professionals and they are no pros. While dealing with people who are facing major water issues rather than letting you know things are gonna be OK and let them know they're not gonna go bankrupt these people they just play on the fears and lack of knowledge that most of us non-plumbers have. After desperately trying to get a hot water heater fixed that was not the reason for the call even joked the pre-cost of the repair would be no more than $500,000. Not funny. Do not hire these guys. They suck. Hired another plumber who promptly told us the estimate that these Ninja fools gave us was $2500 more than the repair should cost. That should tell you everything

Peter F.

06/09/2016 12:00:00 SA

these guys rock! attention to detail a 10+.
quick and efficient! they even wear shoe protectors when entering the house. highly recommended

John G.

2/13/2019

I had an appointment and they called me (at the time of the appointment) to tell me they didn't have enough man power. Very unprofessional. Bad business. I recommend looking elsewhere.

Mike L.

02/08/2016 12:00:00 SA

The owner and I spoke about my situation and had a great conversation about everything that happened and his views on customer service and how he likes to run this company. Ultimately I am increasing my rating not because of the work performed (since in the end we did end up having the job fixed by another service) but because I think customer service practices are incredibly important, especially when it comes to home repair and improvement companies. It is nice to know that my concerns are heard, respected and acknowledged.

Thomas H.

12/08/2015 12:00:00 SA

Just wanted to mention Chris was awesome! He clearly explained what was going on with my toilet and shower. He clearly knew what he was doing. He also the took the time to finish the job with one trip without rushing for his next appointment.

Thank you Ninja Plumber for having Chris as part of your team!

Matt L.

02/07/2016 12:00:00 SA

First rate plumbing company! I hired them to do extensive re-piping in my 1923 home, as well as a new hot water heater and two new toilets. They did an outstanding job in repairing a lot of very old stuff and getting my house up to par. Thanks, Mor and Chris!

The A.

02/09/2019 12:00:00 SA

These are the most honest and ethical plumbers you will ever meet. My neighbors had root issues with their sewer so I called Ninja just to scope my lines to see if all is OK. They came highly recommended form two friends of ours. Chris showed up on time with 30 minutes heads-up call. Very professional and clean guy: explained to us in advance what he will be doing and what the estimated cost will be. Completed the camera procedure in 1/2 hour and gave us a clean bill of health. He was not there to come up and recommend services you do not need. The only recommendation was to install a clean-out (which we do not have, and so he had to run the camera through the roof vent). I definitely recommend Ninja Plumber, Chris in particular, and they will be the ones to install my cleanout for sure. You will never regret them.

Darwin ..

9/16/2013

These guys were very professional and punctual. Two very important factors when someone is coming to work on your house. They (Larry and David) arrived well within their time window and explained the issue very thoroughly. I ended up getting a cleanout installed on the main line a week after their initial visit.

The installation went smoothly and I even felt comfortable enough to leave them at the house alone for a few hours as I had to stop by work for a little bit. At no point did I feel nervous or unsure of what they were doing. Every task they performed was followed with an explanation as to why it was necessary.

All the guys were great (Mor, Larry and David) and I would not hesitate to give them more business in the future or refer them to my friends/family.

P M.

1/26/2019

Arthur was the best!!! Knowledgeable, nice and did a great job! I would use Ninja every time!!

Allan K.

06/03/2015 12:00:00 SA

I had what I thought was a minor leak in the garage of my condo, so I called these guys after finding them on Yelp and had them come out. I was given a window of 4-5pm, A gentleman named Juan showed at 5:15pm. So the leak was thought to be coming from a drain pipe in my guest bathroom wall which happens to be on the other side of the wall where my refrigerator is in the kitchen. Juan suggested that cutting the wall open behind the fridge was going to be his best place for access, so that's what he did. In doing so, they unplugged the fridge. Upon further inspection, what was understood to be one bad pipe became several after ripping open some of the drywall covering the drain pipes in my garage. My $600 quote had quickly turned into well over $3000 now that all my drain piping would need replacing. By the time this was discovered, it was probably 7:30pm at that point and the techs left to go get some more equipment from their office to snake one of the pipes. A while after they left, I noticed they had left the fridge unplugged for 2+ hours, luckily I noticed that my kitchen was a little too quiet. While I'm sure these guys had a long day and I understand people forget things, it could have been disastrous for all the food in there had it gone unnoticed.

Now that the plumbing turned out to be a much bigger problem, I considered calling my insurance company. Mor offered to sort of prep me to properly describe the issues to them, but thankfully I didn't need to make a claim. I decided to call my HOA while they were gone to see if this would fall under their realm of responsibility as the issue was now clearly inside the walls. The HOA told me they'd send their plumber the next day to check it out. I tried to reach Mor (the owner) who provided me his phone number to ask the Ninja guys hold off on coming all the way back pending the HOA provided plumber outcome, but I wasn't able to reach him as his voicemail was full so I couldn't leave a message. So the two techs came back around 9pm and I had to send them back home until I had more info. I told Mor that I would keep him updated as to the outcome.

On the Sunday after Ninja first came out, their receptionist called me to reschedule a missed appointment. I was confused as there wasn't an appointment that was missed. I told her I would probably need them to come back next week to possibly finish the work they started; she said she would call me right back and never did. I don't know if she was confused and thought I was a different customer or what, but she's 0 for 2 that day.

Fortunately for me, the HOA-sent plumber wound up replacing almost everything that Ninja would have had to do with the exception of the first pipe that Ninja initially removed. So I did bring Ninja back out to finish the job by connecting one last sink drain pipe that the HOA-designated plumbers didn't want to touch.

I tried calling Mor to schedule coming back to finish the ~45 minutes of work that was left to do, still greeted by a full voicemail box days after informing him it was full. I would usually say it's great service when the proprietor provides customers their direct number, but what good is it if they don't pick up and you can't leave a message? Call me old fashioned, but I don't want to do business by text message. Regardless, I was able to reach him by text to schedule coming back out to finish up, and this time, Juan showed up about an hour before I was told he would. I happened to already be home, so no big deal again. Anyway, they connected the sink back up and patched up the hole in the wall that was cut for access once he was done, which I appreciate as I don't believe all plumbers do drywall - the other guys certainly didn't offer. He also put everything back in its place that was removed from under the bathroom sink. He thanked me, gave me the invoice and I purchased a yelp deal which saved $100.

Both Juan and Mor were professional and easy to deal with. Perhaps thankfully, I don't have a whole lot of experience in dealing with plumbers so I don't really have anyone to compare them to. Other than the annoying phone issues and accidentally leaving my refrigerator unplugged for a few hours, they did a good job and I'd use them again.

Jeff D.

05/01/2015 12:00:00 SA

Buyer beware!!!

My elderly parents both 93, father in a wheelchair...blind and deaf, mother partially deaf had their water heater give up.

We read the reviews here and decided to give these guys a try. They installed a new Bradford White 50 gallon heater, and charged them $2025.00. The published advertised rate for that same unit by another plumber is $899.00. I was told that their competition was unreliable, ripped off their customers and had many bad reviews on yelp. Ninja plumbers had enough bad reviews if you look in the not recommended section. I should have looked there first.

Bottom line is that after i complained, they offered to buy us off for $100, and not to post a bad review here. They charged us over ONE THOUSAND dollars more than their competition.

We've contact some consumer protection advocates to see if they can help us out here since my parents are on a fixed income.

Sheila S.

1/18/2019

We have a strange sound in our toilet tank. I called Mor the owner and he sent someone over to our office within the hour and change the value. It was fixed before it was a real problem. They truly saved the day.

Keith K.

7/13/2018

We've used Ninja Plumber several times and each time they have been awesome! From the booking / scheduling to coming out on time and then to providing a great service, it was all first class. They also provided full transparency as to what the issue was and explaining clearly the work that was to be done. We worked with Richard and he was great. Highly recommended these guys!

Robynn G.

12/21/2015

Chris was great! Highly professional work done promptly. Very friendly. Explained everything in great detail. Highly recommend for any pluming needs.

Emily L.

1/27/2016

We have used ninja plumber three times, and they have been great to work with. Matthew is fair, nice and trustworthy and the boss Mor is very reasonable and fair. I am very impressed with this company overall. I would never use another plumber. I thought good companies like this didn't exist anymore. Everyone should use them! Thanks Ninja!

Danny B.

05/05/2016 12:00:00 SA

Shortly after I posted my first review I received a phone call from Mor the owner of Ninja Plumber. He was very apologetic and understood my frustration. To make things right Mor offered to send a plumber out the next day and fix my issue complimentary. At the end of the day Mor went above and beyond my expectations and corrected the previous mishap. I will be using Ninja Plumber for any issue moving forward.

Farid M.

9/24/2016

What great service. Called them at 8pm on a Saturday night with my main line clogged. Leslie answered and got right on the case. She was very helpful and extremely professional. She got a plumber (Richard) over to my house in 30minutes. Richard himself was an extremely quality guy and a straight shooter. He managed to unclog the line and also put a camera down there to inspect. All this for $79! I would highly recommend Ninja and people like Leslie and Richard anytime!

Adam W.

4/26/2016

My bathroom sink was clogged today, so I called Ninja plumber because of all their positive reviews and because I like the concept of the company and the logo is really cool too. I was able to get a same day service call. I wasn't able to meet them at the apartment, so I just left the place open for them to come in while I was away. I showed up while the guy was there under my sink fixing the issue. While he was there I had him do a few other things as well. The price was way lower than what I expected and the plumber was a good guy, not shady at all. I always see a ton of different plumbers vans driving around town, but these guys stood out. I give them a 5 ninja star rating.

bethany b.

01/01/2017 12:00:00 SA

They swooped in like, well, ninjas when a pipe in our laundry room was shooting water across the room. The owner called repeatedly to see how we were doing, and kept in constant communication. The plumber was on time, clean, fast, friendly, and did great work. The price was totally reasonable. We will definitely be using them again.

Daniel A.

4/20/2016

Had an issue with my sink and found these guys on Yelp. Great service and everything I could expect from a plumbing company and then some. Prompt, very courteous (had shoe covers so he wouldn't get my floors dirty) and did a fantastic job with the repiping under my sink. I think the thing I was most impressed with is how accommodating they were with my schedule. I don't get home from work until 6 or so and my tech best me to my house. After an assessment, he went out got all the parts he needed and came back and worked until the job was finished, which was approx 9:30 PM!! Was not expecting that, felt he went out of his way to make sure I'm happy. Would definitely recommend ninja plumber to everyone.

Gwen D.

01/04/2018 12:00:00 SA

Update: The owner called me and offered to replump at no cost. He seems to care a lot about his company's reputation and it became clear he had a faulty employee who was terminated. I'd give them another shot - thanks Ninja!

Stacy T.

12/13/2015

Richard was awesome! This Sunday we had a backup in our bathroom and our regular plumber wasn't in town. I went on Yelp and called Ninja based on the reviews. Richard was here within 3 hours and did a very through clean-out with a camera. He made some great recommendations and was very informative and pleasant to talk to. Will def. use Ninja again!

Haik A.

4/20/2015

Ninja was great. I called them last minute for an emergency sewer line camera inspection. Quick service. Professional. Definitely recommend

Seth R.

10/07/2017 12:00:00 SA

I have to amend an earlier review. Twice since they did my drain pipe they've been back to fix other things and have been either wrong in diagnosing the problem or fixed something that I had to have done over again.

L R.

9/30/2013

Prompt service, fair price, great customer skills, excellent experience. I had friends staying at my house while I was out of town for an extended stay. Drain was slow in the master bath. I was distressed about dealing with a problem like this long-distance. Turns out I didn't need to be.

To call themselves Ninja Plumber sets a high expectation, but these guys deliver. Incredible response time to initial call for service, on-time arrival for the appointment, quickly solved the issue and added a hydro-jet freebie to ensure it wouldn't happen again. I wish all experiences were like this one.

Wendy B.

11/30/2018

Woke up this morning to a little shower gurgle when we flushed the toilet...ugh...we knew something was blocked, but didn't know where, when or how. The first guy we called forgot about our appointment. When we called Ninja around 2pm and asked for same day service, they were so understanding and accommodating. They called us back when they said they would, and sent someone within an hour. And Arthur, the guy they sent, was terrific. Knowledgeable, professional, honest, helpful. We rarely write reviews, but felt like the fantastic service from the Ninja Plumber office and from their plumber warranted a special mention.

Gloria B.

9/21/2017

I checked Yelp for plumbers in the area. I called this company and spoke with someone that was very evasive & couldn't offer any help. He said, he would have to contact a technician to see who was available and wouldn't give a quote. I don't know how they get 5 stars!

Joe Bob S.

11/06/2015 12:00:00 SA

Once I got past the main number and dealt with Ariel directly, everything went quite well! We had just moved into a new house when some unknown blockage occurred in the main line. Ariel and crew put in a new 2-way clean out and did just that - cleaned it all out. Ariel is a great guy and even came back by the next day just to make sure I was happy with the work. Hopefully, I won't need a plumber again anytime soon, but if I do, I'll know who to call.

Adam S.

08/02/2016 12:00:00 SA

Andrew and Ariel came out and inspected a leak at my place. They were timely, efficient, and able to track down the problematic pipe. We still need to contact a company to help pinpoint the specific location, as it is inside our walls, but we were able to put a stop-gap measure in place to keep our unit from being damaged.

Emilee B.

08/01/2018 12:00:00 SA

You know you live in LA when your plumber is professional and goes to Burning Man. Exceptional manners and service. He diagnosed the problem quickly.

Ineta S.

8/17/2013

Recently needed plumbing work done at our house in the valley, found Ninja Plumber on CL. Talked to Mor and what can I say, these guys are great! Called Friday afternoon and at our doorstep within a couple of hours, after business hours at that. What i was hoping was a simple job on our over 50 year old house piping turned out worse than we thought.
Mike did a thorough job assessing the problem. Our bathroom pipe was corroded beyond repair. They were back first thing the next morning to get it fixed.
Mike and Mor went out of their way to make sure we were taken care of.
They were understanding and their pricing was beyond fair!! Cool dudes!!!

We will definitely recommend and use them again.

Thanks again guys!!!

.

Tiki W.

10/25/2015

This company and the guys that work for this company are so great. We moved into our house a year ago and needed to replace our sewer/waste line and repair a section of pipe due to tree root invasion. Yesterday, we had a vendor out that noticed moisture in the crawl space due to a very minor leak. We called Ninja on Saturday and Edgar came out Sunday morning, the next day. He fixed our issue. The best part is that it was under warranty. Ninja actually honored the warranty. Amazing. We are so happy we found you guys! !! Thank you! !!!

Jake K.

1/13/2016

Ninja Plumber was great. I called and Chris was able to come out within an hour. Instead of replacing my whole faucet he recommended just fixing it for cheaper which makes sense to me. The job was done within an hour and no more leak under the sink. Hopefully I don't need to call a plumber often, but if i do these will be the new guys i use.

Alycia A.

1/29/2015

I called them to replace the valve in my shower. I called their main line and left a message. The receptionist called me back almost immediately which impressed me. It all went downhill from there. I spent nearly ten minutes on the phone with her just trying to explain the basics of my issue and give her my address and schedule an appointment. After several minutes of this I became annoyed and asked for her supervisor. She kept saying she was the only receptionist so she had to help me. I must have said ten times that I would like to speak to someone above her before she understood what I was saying. She finally got it then told me he wasn't available. Anyway after ten minutes of going around in circles with her I got nowhere and am going to have to call somewhere else. This girl must be new because there is no way a business would survive with a receptionist as stupid as the girl I spoke to.

I am adding an edit to this review by the request of who I believe to be the owner who called me and essentially begged me to change my review.

After speaking to the idiot receptionist and posting this review the supervisor called me back. He was friendly and seemed to be knowledgeable and was able to understand my issue. Unfortunately he gave me by far the highest quote of anyone I have talked to and I've talked to 6-7 different plumbers and contractors now. Needless to say I chose to not go with them but I had no hard feelings. That of course is until I got another phone call from them trying to get me to remove my review. I explained that I felt my review was accurate and shouldn't be removed. He agreed that it was accurate but he felt it wasn't fair that I post a negative review about my negative experience because they care about their reviews. Had I had a good experience I would have posted a good review, unfortunately they were too expensive compared to the other quotes I've had so I wasn't able to have a good experience with them. Based on the interaction I have had I wouldn't call it a good experience, but it could have been much worse if I didn't know to shop around for the best price.

Monish M.

4/28/2017

Ninja plumber is a pleasure to work with. Mishell has great phone etiquette and was very concerned when I explained her my problem. She immediately sent a plumber to my place to take a look. I had the pleasure to work with Richard A. Richard is extremely professional and knows his stuff. Would definitely work with them again.

R S.

12/04/2015 12:00:00 SA

My washer, dryer valve was leaking. I found Ninja Plumber on yelp. Contacted them and made an appointment for the next day. Mathew showed up within the time frame. He is awesome. very Professional & friendly. I highly recommend this company If you ever need a plumbing service!

Guilhem C.

12/22/2015

Great service, fast, reliable and reasonably priced - highly recommended! We had Whitney as our ninja - he was great! On time, friendly, fast and professional! Thank you Whitney!

Chris B.

12/20/2015

Thanks Ninja plumbing for helping me in a time of distress! Great deals and great prices for 5 star work! Came out and snaked my line plus they did a free camera inspection. Highly recommend them. Thanks !

Ilike S.

3/24/2018

Granted, my problem turned out to be as simple as turning a valve, but nevertheless, Ninja responded quickly, gave me a set time they'd be by, & were courteous & polite. Thanks!

Vanessa M.

06/09/2016 12:00:00 SA

Highly recommend! These guys really delivered when a kitchen sink pipe blew and I had water pouring out all over my kitchen. Reliable and honest. Gave me an incredible price and outstanding service! Thank you Ninja!

Jozer L.

11/15/2017

After finally deciding on a plumber by reading yelp reviews, I decided on calling Ninja Plumber. I wasn't sure how good they were going to be , or if I was going to get an honest plumber. I called and asked for an appointment and they told me Edwin was in the area and he would come by in about 30 minutes. Sure enough he came by , looked at my slow drain and to make the long story short he fixed the problem. He even went to home depot and got a replacement cap for the clean out that was very rusty. He was also very patient with all the questions that I had about other issues that concerned me but he answered them with no problem. Need less to say that I will be calling ninja plumber when ever I have another issue. OH! and lets not forget about the coupon they have. I purchased 100.00 and got 200.00. the total was 160.00 so the whole thing cost me 100.00. Thanks again for your great service. Thanks Edwin for your professionalism.

Sarala W.

12/02/2015 12:00:00 SA

These guys are amazing! I have met nicer people and felt like the prices were beyond reasonable. I will def be a repeat customer for all of our plumbing needs!!

Mylene A.

9/13/2018

Had a leak in the front of my home near the sidewalk. Turns out it was coming from the water meter. Andy came to assess the problem. He was very nice, honest, and respectfull. Turns out it was only something that needed to be tightened. So happy it was an inexpensive fix. Will be using ninja plumber in the future and would highly recommend him to my family and friends. Thank you Ninja Plumber!!

Kelly S.

5/27/2016

I have used this company twice and both times they have been wonderful! Very quick to respond! Edgar is incredibly nice and helpful and our plumber Matthew worked very very quickly and efficiently. He too was very nice and both were so easy to work with. Thank you so much! I will always use this company for all my plumbing needs. Highly recommend!

Marsha M.

5/26/2016

I cannot say enough good things about this company and the people who work there. Their fees are more than fair , they show up on time and everyone knows their job !
I dealt with Mathew and Edgar on two different occasions and they were both gentlemen plumbers. As a single woman who does not know anything about plumbing, it is a welcomed comfort to know you can trust the people who enter your house and tell you what needs to be done. I must have changed my appointment with them a zillion times and every time, Edgar remained professional and courteous and understanding. I could not ask for anything more.......love these guys and have recommended them to all my friends and family. Thanks guys!

V. A.

12/22/2014

I wrote a bad review about the experience I had with this company. I was not happy and the job caused me loss of work and loss of money. I have to say that I had a conversations with the owner about the several things that had gone wrong
. Because of him I am changing my review to 4 star.
He was respectful, he cares sincerely about his business and he refunded me the entire amount I had paid for the work that was done at my home.
This is a man of dignity, honesty and kindness.
This is rare in this business and unfortunately in this world.
But he has my utmost respect.

Chintan P.

5/21/2016

Chris came to fix our shower faucet. The control knob for the faucet was broken, and we couldn't control the flow rate or turn the faucet on or off. Chris was punctual, efficient, professional, knowledgeable, and very pleasant. He did a wonderful job. He even suggested that we could try getting a refund from the company that made the faucet since these products typically come with a lifetime warranty.

Cody B.

04/07/2015 12:00:00 SA

These guys have helped me so much, they're reliable, friendly and very professional! They gave me a great quote, and knocked the job out fast! I would recommend them to everyone!

Ariana M.

08/11/2015 12:00:00 SA

I can't say enough good things about this company. Honestly, this is like my 5th experience with mor and his team of ninjas, and every time they are done faster then expected and on the budget they promised. I will never use any other company and I recommend them to anybody that asks if I know a plumber.

Andrew G.

5/16/2016

We had a bad drainage issue in our backyard. The first plumber that showed up (to remain nameless) showed up, tried a quick snake and then gave up, told us we would have to rip up the whole backyard and left the drains worse than he found them.

And then we called Ninja Plumbing. Andrew and Ariel worked for several hours until the problem was solved. Incredibly professional and never gave up when the problem was tougher than expected. And then they cleaned up after themselves (something that would normally be obvious but since the last plumber did not we appreciated it even more)

Great job Guys. You now have a new customer.

Carol E.

2/23/2016

I am a huge fan of these guys! Let me say that our initial meeting ( they made an emergency visit to get things moving again ) I could not have been more pleased. EVERYTHING was working, AND OMG they cleaned up after themselves!! And Richard is Funny while still remaining totally professional.
By no fault of Ninja's own work (my neighborhood development is from the 70's and is losing integrity) the plumbing is going wonky all over the place. Sooooo when I needed a REALLY big fix I knew I would count on Ninja's work ethic, (on time, stayed late, and reasonable terms) and they didn't disappoint. I would totally invite Richard, Robert and Loloi over for dinner next time they finish a job. Ninja Forever!
These guys are awesome!

Drew S.

2/22/2018

Andy was extremely helpful for a difficult job. He was patient and helped us fix our bathroom problem. He was on time and courteous. Only reason for 4 stars was the price. The job cost more than expected. Overall would use this company again.

Niloo C.

08/06/2013 12:00:00 SA

Excellent Service! Good prices. Mor was upfront and honest! Was a pleasure to work with and I will definitely call them for any of my future plumbing needs!!

We highly recommend working with them!!

Matt S.

8/16/2018

Richard was an incredible sport and did a VERY thorough job. We had a particularly odd and difficult project and he went out of his way to save us money everywhere he could even though it meant several more hours of his time. He also had a great attitude the whole time. I won't be using anybody but Ninja moving forward!

Noell F.

12/10/2015 12:00:00 SA

Richard came out to fix what feels like a million problems and did a wonderful job. He was very pleasant to speak with and well informed with the services and products he was providing. There were a couple issues that needed full replacements and I appreciate him being honest rather than implementing a quick fix that would need to be replaced in the future.

August A.

8/17/2014

True Plumbing Ninjas! These guys earn 5 stars every time I have work for them. They are the go to plumber for the Valley and all of LA as far as Im concerned.
Mor and crew are true pros always on time and able to work with you to give you the ultimate in satisfaction. I could go on and on - Ive never been so happy with a plumber, seriously if you're considering it, give them a call today.

Freddy B.

06/08/2017 12:00:00 SA

Called them to get a ring out I dropped in the sink. They were able to take apart the pipes under the faucet and get my ring back which was great, but thats when the real problem started. They were not able to put the pipes back together without it leaking! They blamed a faulty-p trap and tried several times over the course of several visits to get me to buy a new one, for almost $500. After I kept refusing, the plumber finally was able to find some small rubber gasket in his van and fixed the leak. In the end, all it took was a small rubber piece that costs a dollar from Home Depot, but they were trying to sell me a $500 P trap the entire time.

Amber B.

7/15/2015

These guys are AMAZING!!! They will forever be my go-to when the situation presents itself! Ten thumbs up

Ken L.

03/12/2017 12:00:00 SA

Dispatch office took my information and repeated it back to confirm. After contacting plumber, she called to say a plumber would arrive in 60 minutes. Brian arrived in 15 minutes. On a Sunday afternoon! Brian was clean, courteous, and knowledgeable. Cleaned out troublesome drain in 30 minutes. I am already recommending Ninja Plumbing and Brian to my family and friends. Thanks Ninja!

Rick C.

1/25/2017

These guys are great. We had a break in our main line from the street and it turned our driveway into a river. Richard responded right away and worked with DWP to get the water shut off. Then once DWP took care of their repairs, Richard jumped in took care of all the rest. The price wasn't cheap, but it was reasonable for all the work. And before Richard left he even cleaned up all the dirt and mud and cleared the drains. Definitely 5 stars.

Ken M.

1/24/2016

Richard was awesome. Text-response. Fast. Was there on the weekend without question. Replaced in-sink-erator within minutes. Super chill guy-- totally on the ball.

Molly B.

08/03/2015 12:00:00 SA

After a leak started coming through my bedroom ceiling at 4pm on a Sunday, I spent over an hour trying to find someone to come take a look. Ninja guys kicked it up a notch and were right out - juggling things to get someone to my place ASAP. Even though it wasn't a plumbing problem (turned out it was my a/c) the guy climbed into my attic and took pics of the leak from my ac, texted them to me, and explained what was going on. I would call them again in a heartbeat. Very professional service, knowledgeable service providers, and great service for their customers!!

Catherine C.

11/20/2015

Had a major sewer blockage that was causing all of our drains to overflow! Ninja plumber came out quickly and were able to open up within a day! They were very transparent with every step and gave us a great price on the work. We were able to see exactly where the blockages were with the snake camera which was very cool also. Highly recommended.

Joey V.

8/26/2015

I used Ninja Plumbing about six months ago for a gas leak. We had multiple companies come out and could NOT find the problem. Ninja came out and fixed the problem within an hour after weeks of issues!

Last night our water heater started to leak and we called Ninja Plumbing again because of their professionalism and quick response time. We got an appointment right away this morning and Whitney was out here on time and gave us options to replace our water heater right now. The job was done quickly and done very well. I can not recommend Ninja Plumbers enough! Ariel (a supervisor) also came by for both jobs to check on everything, which is going above and beyond. I will be referring Ninja Plumbers to all my friends, clients and neighbors!

Brett B.

1/15/2014

Ninja Plumbing did a great job repairing my gas leak. They were always on time and got the problem resolved very quickly.

SoCal Gas and other plumbers were unhelpful, but Ninja Plumbing help solved my problem.

Great open lines of communication as well, flexible around my schedule.

Togos S.

1/16/2017

Ninja Plumber just saved my franchise!!! All our drains where clogged and backing up...When we called, Leslie was very accommodating and very polite and very helpful..when the plumber Richard A. came in he was on his job and handling the situation on point and very efficient and got the job done...thank you Ninja Plumber for your service you made us a happy customer!!!

Janis Z.

3/31/2016

I am remodeling my kitchen so I called Ninja to install all new plumming and reconfigure the piping under the sink as well as install a new faucet and new dishwasher air gap for my new undermount sink. I felt so confident that Richard could do the job well and I wasn't disappointed. I now have more room under my sink for all my cleaning supplies my cabinet never looked so clean and organized. Thanks Richard I really appreciate your work

Matt B.

8/13/2015

I'm a repeat customer of Ninja Plumber for our single family home, and I'm always very happy with their work/prices/communication when the job is done.

Today we had Whitney out, but we've had a different person every time, and they're all very knowledgeable and helpful. They're very quick and efficient at fixing what needs to be fixed. And they're very honest guys...on a number of occasions, they've advised me NOT to have something fixed (because it wasn't worth the money of fixing it).

One-stop-shop to your plumbing issues. Use them without concern!

K C.

01/06/2016 12:00:00 SA

I usually hire contractors through referrals mostly due to the amount of unreliable contractors out there but I have to say, I can see why they have a great online reputation. I will definitely be calling Ninja Plumber for my future projects, repairs, and have them in mind.

Jared G.

11/03/2015 12:00:00 SA

Ninja Plumber didn't answer their phone when I called late one night, but I got a text from them just minutes later. Edgar was responsive and had me booked for an appointment as soon as was convenient for me. Jamey showed up to my house on time, was friendly, cleaned up after himself, and got the two jobs done quickly. He explained to me the issues, how he needed to go about repairing them, and was out within the hour. And with the great Yelp deal available, it only set me back the cost of that voucher. I'd definitely call Ninja again!

Narek K.

6/20/2015

For my bussiness i love calling these guys, they are fast, friendly, and affortable.

Paul B.

8/18/2015

We had a list of of plumbing needs that had to be taken care of. Some were needs that were important to fix others were less critical but annoying and could eventually become problematic. When our request for service was made, we got a prompt and can do response. Our plumber Matt, came out and demonstrated an excellent knowledge of what we had to repair and explained to us how these repairs would keep our home and appliances running in good form. Thank you Ninja plumbing for your quick and professional service.

Lisa P.

10/03/2016 12:00:00 SA

Late on a Sunday, holiday night my plumbing went haywire. I called Lindsey at Ninja and within twenty minutes she had Plumber Richard Mariani on his way to my home. The service was great! I have used them several times before, and each time I have felt confident and appreciative of the quality of work, the kindness and quick service. Very reliable- thanks Richard and Lindsey. Lisa

Darrel H.

6/29/2018

Easy booking. Fast and courteous service from Richard the plumber. Very happy!

Rebecca R.

12/22/2017

Can't say enough good things about Ninja Plumber. Our neighbor recommended them to us and we weren't disappointed. Matt showed up to our house on time and diagnosed our problem quickly. He rearranged his schedule for the following day so he could come back and do the work first thing in the morning. He walked us through all of the steps of the job and finished ahead of schedule. Would definitely call them again if we need a plumber. Thanks so much Ninja Plumber!

Alexa S.

01/03/2015 12:00:00 SA

Ariel and Oscar came to my apartment to look at the shower and toilet which were not draining. They were amazing ! They quickly diagnosed the problem and worked all day to fix it and ensure it was not just a quick fix but a long-term and thorough job. They were extremely respectful, knowledgeable, professional, and caring. I cannot recommend them highly enough.

Constantinos C.

01/06/2015 12:00:00 SA

So my house saga continues.. (This review is a little late)

2 weeks after moving in, water starts backing up into my shower. I haven't even cooked in the house to I'm completely taken by surprise that this is happening.

(Word of advice: If you are looking at buying a house, never ever EVER buy a renovation from CEM & Ramit Investments LLC. Their work is shoddy, cheap and never done correctly. See my other reviews for things I've had to fix in a 'new' house. They will demand a lot of money from you for the pretty house and run away leaving you to fix all the issues with the infrastructure)

I call out NP again and ask for Oscar since he's familiar with the place. He comes out the day before Thanksgiving on 1 day notice, since I specifically ask for him.

Turns out that the connection between the main pipe from the house and the connection to the plumbing is misaligned. So much so that we can't even get the camera past the joint.

(This makes me furious at the initial inspectors (Sewerline) who did not catch this)

Here is a list of issues:
1) Developer used a 3 pipe which is very narrow for 3 bathrooms.
2) The connections come in from both sides of the house at 90 degrees which is prone to blockages
3) Connection is misaligned reducing the 3 to about 1 or so.

Oscar proposed:
1) Cutting 3-4' of the cast iron main pipe to set up 45 degree connections to reduce the chance of blockage.
2) Set up a proper aligned connection.

So I agree to the quote and the start date of the day after Thanksgiving.

Day1:
Works starts and the guys dismantle the connection to start work. Oscar decides to camera it to double-check the issues.This is what we find:

1) Cast iron pipe is the original that came with the house. It's so old that most of it is corroded and there is a visible hole in the pipe.
2) Clay pipe section leading to the sewer has gaps in the connections and I can even see a root intruding at the first joint.

So my options are now:
1) Line the cast iron pipe as a temporary fix
2) Replace the pipe with ABS

Since the guys are already there I decide to opt for the ABS replacement because it actually works out as cheaper AND I can increase the width of the pipe to 4 to allow for better flow and less chance of blockage.

I'm a new homeowner and I've been doing a lot of research into maintenance. One thing that has come up is a recommendation to inspect your clay pipe every 2-3 years for intrusions/cracking. One solution is lining it to future-proof issues.

Based on the fact that everything is already dug up and I don't want to deal with plumbing issues again, I asked for the following and whether they can give me a deal:

1) Replace corroded cast iron pipe with ABS and increase width from 3 to 4
2) Install a water overflow outlet in front, incase it overflows again.
3) Line clay pipe from house to main sewer line.
4) Change connections from 90 degrees to 45 degrees.

Oscar was great and gave me a good deal. Please note that lining 30' of pipe is NOT cheap, but the deal was fair.

The work took 2 days after which the guys cleaned up, Oscar and Chewy (spelling?) were awesome and clean up well afterwards.

I now have a lined clay pipe, replaced house main pipe and a lifetime warranty if any of the stuff goes wrong with either of the two. I don't anticipate any kind of backup in my system (unless I do something stupid) and hopefully a nice peaceful remaining stay in my 'new' house.

Thanks again Oscar, Chewy and Ninja P!

Max H.

6/24/2016

These guys are the best of the best. The cream of the crop. You would be crazy not to hire them. This is one of the best businesses I have had the pleasure of doing business with. They are the gold standard as far as I'm concerned.

We needed the sewer line replaced on our 100+ year old house. A pretty big, involved and expensive job to say the least. I got three bids on the job, and while Ninja came in a bit higher than the rest, they were willing to price match and go the extra mile to earn our business. There were also a couple of unexpected surprises after the job started, and where almost every other business would have come back and asked for more money or made some excuse, these guys made it no problem and handled it.

They were professional and on top of it from the first moment to the last moment. I feel a lot of places are bit like Jekyll and Hyde, they put on their best face to earn the business and then the nightmare begins. Not with Ninja Plumber, if anything the quality of service only improved as the job went on.

I have to give a special shout out to Matt S who was the lead on this job. This guy is top notch and as quality a human being, leader and worker as you could ever want. This guy is beast in the positive sense of the word. A lot of supervisors will have their laborers do all the grunt work, not this guy, he worked his butt off. I have seen very few people in my lifetime work as hard Matt, I was truly impressed.

These guys are hands down going to be my go to company for any plumbing needs I have as long as I live in LA and they are in business.

Thank you Ninja Plumber. Thru your commitment to quality, excellence and service you have earned another customer for life. Cheers

Bo H.

6/21/2018

I was desperate, because there was water everywhere, but I should have gotten a second bid to compare costs. If you use Ninja Plumber, make sure you get an itemized cost sheet. Have them explain (line by line) what the total bill represents for labor and supplies. My work was spread out over 4 weeks, because they took other jobs during my repairs. I never knew when they were coming or how long they were staying. When they were going to be late, they always called. But it was a consistent practice of tardiness. They constantly had to leave for more supplies and were gone for long periods of time. They tried to charge me extra for tasks that they had to do anyway (i.e., rerouting a pipe). And then tried to act as if they did it as a favor to me. They said they were repairing all three toilets. The toilets still don't operate properly. All they did was install a new piece of equipment on all of the toilets (it wasn't clear that I needed that piece of equipment).

Ralph S.

12/17/2015

I've used these guys several times now. Today I had Matthew S. He's nice, friendly, thorough and honest with his pricing. So much so that he led me to a Yelp coupon to defray some of the cost. In addition I was able to get a free sewer inspection, which I was planning on having done anyway. These guys pride themselves on their honesty, which is rare for this business. Definitely recommend.

V B.

06/08/2015 12:00:00 SA

I called Ninja Plumber and they gave me an appointment within two hours. The guys that showed up were Ariel and Jimmy. They were very honest and advised me to contact the building maintenance since they thought it was an issue with the building. They DID NOT charge me for the visit or their assessment. I highly recommend these guys since they are honest, knowledgable and provide a fast service.

Brett S.

12/13/2015

Richard from ninja plumber was great!!! He did an incredible job, was very friendly and extremely professional. He went above and beyond to make sure we were satisfied. I would recommend them to anyone! They gave a much better price than we were quoted by other company's and made it convenient to set up a time and date for the work. I will use them again for any plumbing needs!

Tommy W.

12/11/2015 12:00:00 SA

Today I called up Ninja Plumber and they were able to come out same day and were extremely professional and courteous. The guy's name was Matt S and he quickly and efficiently found out why our kitchen sink was clogged and was able to fix it in no time flat.
Would totally recommend these guys.

Scott W.

09/11/2016 12:00:00 SA

Did not have a good experience with this company .. Didn't fix first time out .. Follow up was terrible

Yaroslava M.

12/08/2015 12:00:00 SA

That was the first time I tried this company . The guy Richard fixed my problem super fast and was very pleasant ! Nowadays it's hard to trust someone and expect a good treatment . These people know their business and don't charge an arm and a leg . I will definitely use their services again . Thank u Richard !

Steven S.

2/24/2018

We had an awesome experience. Jorge V. was incredibly professional, transparent, and helpful in repairing our guest bathroom sink. He explained everything that needed to be done in simple terms, and even came to finish the job on his day off. His work was impeccable and we are very happy with our new sink!

Anthony B.

1/17/2017

Ninja Plumber's was great. For the past couple days I was scrambling calling plumbers asking if they do just general plumbing inspections for properties in escrow. A bunch of plumbers told me that the general home inspection should cover that and not too hassle, but my buyer wanted a PLUMBING inspection done and thats when ninja plumber came to the rescue. Not only did they come out the same day I called to schedule the appointment, but Leslie who handles the inbound calls was awesome as well. She got everything scheduled and had the inspector on his way in less than 2 hours from our initial call. Now that I think about it, almost like ninja speed. ; )

Alan D.

11/15/2014

Lets add another 5 star on for the bad boys of plumbing!!!

Lets talk a little about Ninja Plumber! I had called a couple plumbers before Ninja Plumber that came highly rated too take care of an emergency issue in my house. I had sewage backing up into my basement through the floor drain! It was the worst thing ever! It had the whole house smelling like....well I think you get the point. The other plumbers did nothing for me and talked around in circles...while the sewage still backed up in my basement. So I needed a plumber that would truly get the Job done. I came across Ninja by checking on yelp...yes the 5 stars helped but the name also sold me! After I called in no time was Richard at my door. He looked at the situation and assessed what we must do. we setup an appointment for the next day. Richard came too the house in the morning and left by late evening. After doing a Hydro flush and then scoping the line we discovered that my main was pretty much separating in many spots and at the joints of each separation massive roots had found a home. So the sewage situation in the basement was taken care of!! Yes!! It made me very happy, but it would only be a temporary fix.
I called Ninja again about two months later too have the main taken care of. It was a several day job and required much labor. Richard was out again also accompanied by Jimmy and several other hard workers. They dug two massive holes in my driveway. One hole at the front of the driveway and another towards the back....Using a hydraulic machine they broke through the old line as it was replaced by a new strong flexible abs line. they also repaired the line that that connected too the city sewage line. This whole job was not cheap!! the cost was unreal, and I mean that in a positive way. If I would have had any other Plumber do the job I would have paid thousands more, but I truly saved money with these professionals!! I will always recommend Ninja Plumber and I will always use Ninja Plumber!! Im thankful for all they have done for my home.

Jennifer F.

11/10/2016 12:00:00 SA

I have used Ninja Plumbers twice in the last month and have been super pleased both times. Michele, who scheduled our calls, was personable and efficient. Our servicemen were Matthew and Richard A. and they arrived within the time frame established. Both were highly competent and very very accommodating and easy to work with. I have found my plumbing company for sure.

Jennifer M.

10/26/2014

I called Ninja Plumbing on a Sunday afternoon after my bathroom started flooding and immediately got a response from Mor. He had Richard come out to my house to repair the problem. Richard was friendly and professional and was more than helpful by explaining what kind of problem that I was having with my drain pipes. I'm glad that I found Ninja Plumbing on Yelp and I will definitely call them for any other plumbing problems that I have in the future.

M D.

01/03/2015 12:00:00 SA

Good Plumbers are like Unicorns...I'd heard about 'em, but I'd never met one.

A week ago, I noticed small pieces of toilet paper in our hillside street near our clean-out pipe. I'd just heard a radio ad for Mike Diamond Plumber, so I called them for their $99 all inclusive special. Big Mistake.

They ran their camera, then told me I needed a NEW cleanout in order to Hydro-Jet our sewer to clear out blockages. They were professional but charged me $3800!!!! This for about 10 man-hours of work. $380/hr - when most of that time was spent by a day laborer digging holes? Ouch!

Then they showed me video of the inside of my sewer - the original 1940's clay pipe was cracked, and even missing in some areas. The entire 150 foot clay sewer line was about to collapse. It had to be replaced or relined. The cost to shoot a new liner inside? $25,000!!!!

I told them I'd have to think it over. After getting burned on the clean out, I decided to do now what I should have done then:

I turned to my trusty YELP and called a bunch of plumbers. The fastest responder was Ninja. Mor came over, ran his camera and confirmed the diagnosis. Just for fun, I asked him what he would have charged to add the new cleanup - he said $1300 tops.

Ok, my fault for letting Mike Diamond do the first job without getting other estimates. Can't blame Mike for gauging me in the internet age: Buyer Beware! If I wasn't lazy I could have avoided that boning. But it wasn't going to happen twice.

In the following days, I got several more bids on my replacement, but the most expensive estimate was still less than HALF of what Mike Diamond charged me. But at least now I know why they're called Diamond plumbers.

Moral of Part One of this Story: If cost matters to you even a little, don't hire Mike Diamond until you've gotten other bids. Turns out, he's notorious for charging exorbitant fees - somebody's gotta pay for all those cheesy radio ads - turns out it was me. You're welcome, Los Angeles.

Now the good part. Mor from Ninja, and his partner, Matthew the Polish Prince, were FANTASTIC! They quoted me $12,000 (Diamond said $25k) But instead of just running a new liner inside the old pipe (warrantied for 10 years) Ninja also would run ALL NEW PIPE (LIFETIME warranty), not just the liner. And they'd do it all in 2 days.

Sounded too good to be true, but how do you not hire a smiling, hassidic bearded sprite in a Ninja suit who hands you a logo-ized roll of toilet paper that reads, The S#!T is about to go down! instead of a business card?

They showed up Day #1 and dug up the access points they needed - since we're in the hills, our sewer is 150 feet long, not just from the house to the middle of our street. They ran their camera, they found the pipe the whole way. It ran under my neighbors deck - which could not be touched - and then SIXTEEN FEET STRAIGHT DOWN to join the City sewer.

They had 6-10 guys working 12 hour days to pull 150 feet of SEAMLESS, TRENCHLESS PIPE down our hillside. Like threading a needle through crappy mud, they ran that pipe UNDER my neighbors yard - through the old pipe - without leaving so much as a fingerprint on his property. Amazing to watch.

The even encountered a few surprises along the way, but never changed the price or the deadline. When all the mud settled, the job was done by noon on New Year's Eve for far less than half what Diamond wanted to charge for inferior technology.

Nobody wants to pay for a new sewer line, but if you need one, these are the guys to call. They are funny, smart, resourceful, hard-working and HONEST. They should have their own reality show!!!

Matthew and Mor are the Ninjas to call when you wake up and see your own poop all over the street! Thanks guys. Happy New Year!

Sasson S.

9/15/2015

Mathew spent extra time to open a drain line that was completely blocked with roots. He kept trying until he got it cleared out. I'll be calling them again to maintain my hillside drain system.

Garo P.

12/13/2014

I called Ninja after I couldnt fix a problem myself... I am so glad I did. They returned my call nearly instantly and had an appointment set for the next hour. (Not an emergency job). All I can say is not only was Jimmy able to diagnose the problem, he knew it was an easy fix once we had the part. The part arrived a few days later and Jimmy came back, slapped the part on and was done. Great communication from all of their associates, not least of all Jimmy who was courteous, clean and extremely competent. Thank you Ninjas!

Asa L.

06/05/2015 12:00:00 SA

These guys are awesome there are a lot of sharks out there but these are the good guys. I was in a bad spot with a serious leak. Richard easily could have asked for more and I would have been forced to pay. It was that bad. Instead I got honesty, a good price and same day service. Very rare.

Stacy H.

7/16/2015

Ninja Plumbers did a fancy karate chop on my clogged kitchen sink and fixed it! Richard was friendly, professional and someone who takes pride in his work and absolutely loves what he does. He explained everything he was doing step by step which was very helpful. He pulled out all the stops and went above and beyond to get our sink cleared out without costing us an arm and a leg. If we ever have plumbing issues in the future, we'll be calling Ninja Plumbing!

Robert C.

11/26/2014

Oops! My daughter signed in as me and left two reviews. See how happy she is with this company!! Her name is Heather. :)

Web B.

11/09/2015 12:00:00 SA

Great job in hydro-jetting the storm drain in our townhome complex. I was kept informed of arrival time by the office, and the onsite team of Ariel and Richard were professional and efficient in helping us to be prepared for what may turn out to be intense El Nino rains this year.

Michael J.

12/26/2016

We had a few small issues to fix around the house - backed up shower and running toilets. Sung came on time and quickly diagnosed the issues which needed fixing. Before he left he also checked the water pressure to the house and checked our clear out for any issues since our house is older. Very professional and nice. Will definitely use them again.

Hila K.

1/22/2018

I cant speak about others but Richard was awesome! We have had such issues with roots at our main line that we have had to snake it out every 3 months or so. This time the main line overflowed and the smell was unbearable. Richard came out right away tried to sneak out the pipe a few times and it didn't work so i knew we had to go to the next step and get the hydro-jet. Richard worked with me on a great price and did a great job, he not only picked up the debris that had come out of the main line but also with a camera showed me the before and after results of the pipe. He answered all my questions and made me feel very comfortable about the whole process, i highly recommend him.

Leif S.

10/27/2014

I found the folks at Ninja Plumber to be professional, thorough and friendly.

I've been having issues with low water pressure in one of my bathrooms. I called Ninja for a diagnostic. I was helped by not one but two plumbers, who thoroughly inspected my condo's plumbing system and explained the possible causes and remedies. Unfortunately, there seems to be no way to improve water pressure without ripping open a bunch of walls and inspecting the length of piping, but I am glad I was able to get a clear answer about where I stood.

Ana C.

05/03/2016 12:00:00 SA

I called ninja plumber last night at approximately 10 PM because of a house back up, my husband was coming home late from work and he needed to shower and I didn't know what to do so I went on yelp and found these guys after calling 4 other companies who would not come out or would want to charge me a ridiculous service fees for being a late call. They charge me a very reasonable price and we're done in almost 40 minutes. 5 stars for cleaning work fair prices and professionalism

Hooman M.

7/17/2016

I had a plumbing problem in two of my bathrooms. I called them on a Saturday late afternoon and by Sunday morning they came and fixed all the problems. I was very impressed. Mr. Richard A. He was extremely helpful and he even gave me a tip to go on the website and get a coupon for discount. It was a very professional clean job and I will definitely use you guys again. I definitely recommend you guys very highly

Geoffrey D.

1/23/2017

Fast, professional, detail oriented, and SWEPT UP before they left! Found a leak that could have been a nightmare of tearing up drywall and searching for the source, in minutes, were generous with waived fees, friendly, clean and I've found my new plumber. These are good folks, running a family owned and operated business... you won't regret choosing them. I'm thrilled I did.

Stephen A.

01/06/2016 12:00:00 SA

This company turned a bad situation, that I had with the first person they sent into a WIN situation because once Mor learned what happened he immediately sent two plumbers to address/fix three different problems I was having. Richard and Robert went above and beyond ... working until 8:45PM! AND, They did excellent work including cleaning up after themselves. Plus, because of my initial bad experience Mor didn't charge me to fix two of the plumbing problems. Thanks.

Candice A.

4/13/2015

Ninja plumbers are always very polite and clean. They know their work and if they can not complete the job in one day they return quickly to get the job done!

Justin W.

4/13/2018

Worked hard to solve the issue, Richard was great at sharing the information too, so I could understand the problem.....and see the general condition of my house plumbing...thank you

Teri W.

08/06/2015 12:00:00 SA

Called and got same day appointment. They even texted me saying they could be there early!! Richard was awesome in fixing our issue. Best experience I've had with a plumber. Will definitely use them again.

Anthony R.

10/02/2017 12:00:00 SA

Long over due review. Living in an old house with wonky everything, had plumbing issues about a year after move-in. Called em up. Came out, snaked the drain to the street, cleared out a bunch of leaves, helped me replace some of the ancient plumbing parts that had deteriorated over the last century. Will definitely call em out when need be. The yelp deal helped as well.

Douglas M.

04/07/2016 12:00:00 SA

Knowing that I had already paid for a plumber to scope and snake the line a few days earlier, Richard insisted on doing a free inspection with his camera in order to diagnose the problem and offer me sound advice. Great service to say the least!

Ellen T.

6/21/2015

We live in a house that was built in the 40s which is always a challenge to do anything. Our dishwasher stopped working. We bought a new one. I called Ninja Plumber because of the great reviews on Yelp. They came out on a Sunday and on time. They put the old dishwasher on our curb, installed the new dishwasher and replaced a fixture in a sink in our patio. Richard and Armand were professional, polite and did an excellent job. I plan on using them again when we have our new sink and faucet installed. Richard gave me some insightful suggestions when we install the new plumbing along with the new cabinets.

Sandy B.

1/23/2017

Matt S. was excellent at fixing my Norwitz Waterless Tank Heater. My water heater kept going off when people took a shower...ending up with cold showers and people calling from the shower to turn the water heater back on. The error code was 90. An estimate from another plumber said the system would likely have to be replaced. Thankfully, Matt S. found the problem to be the filters and cleaned those at a reasonable cost. He also discussed what could cause filter problems with me and how I could easily address them. I plan on using Matt S. and Ninja Plumber for all me plumbing needs now.

Heather C.

11/26/2014

I can't believe how great an experience I just had with these guys. It's the night before Thanksgiving and like an idiot I put all the rinds from my butternut squash into the garbage disposal. Well, after two years of coffee grinds this was the last straw and it gave out. In a panic I called a bunch of plumbers, most of whom weren't open because it was past 6pm. Thank goodness Ninja picked up, and their dispatch gave me an ETA for Oscar and then kept me posted via text when he was running a bit late (amazing). The other 5 star Yelp place I called said they'd call back but never bothered. Oscar showed up as promised and fixed my disposal for a SHOCKINGLY low price. And not to mention how great of a guy he was! Will not use anyone else. Truly relieved!!

Martin B.

12/02/2017 12:00:00 SA

We had a great experience with Ninja Plumber. They are reliable, efficient and resolved the problem very quickly. Richard has been incredible and we highly recommend him.

Andrea C.

09/12/2017 12:00:00 SA

The plumber Matthew was great! He showed up on time, he diagnosed the problem with our water heater, then came back the next day with the correct parts to fix it. He apologized for not having the parts immediately on hand, but that was no big deal. Will definitely use Ninja Plumber again!

Michael E.

11/30/2015

Top notch, start to finish! Professional. Offered us options. Very fair price. Richard was great! Kind. Cleaned up beautifully.

David E.

09/08/2017 12:00:00 SA

This is the second time that I used Ninja Plumber...1st for our home and 2nd for my business. The pricing was reasonable and the service was great. They really had good communication with me about the problem that they were working on and I did not feel like there were any surprises. They were very fair. Also, Sung C. was our plumber and he was very professional and pleasant. He was great to work with and made our experience great. I am very happy with how things turned out for my home and my business. I will definitely use them again!

David M.

11/24/2017

Had a sewer disaster and called Ninja. Richard was incredibly professional and kept us posted every step of the way on cost and process. He 100% solved our blocked sewer line which was overflowing raw sewerage into the bath. Also gave us great advice on how to prevent some other potential problems he found would absolutely use them again.

Shannon R.

07/04/2017 12:00:00 SA

These guys are awesome. Great communication, quick and efficient service! We had them replace the whole sewer line under our apartment building and after receiving quotes from multiple companies, they offered the most competitive pricing for the job and got it done with minimal hassle for our tenants. We will definitely be using them again!

Dana K.

11/21/2017

I needed a plumber 2 days before thanksgiving for my kitchen sink! Richard came in the morning and found a leak in the faucet and the pipe. He was clear on how much the bill would be before we began and fixed the whole situation like a perfectionist. Richard thank you have a very happy thanksgiving!!!!

Patricia R.

11/20/2017

Plumbing Emergency! Our main line was clogged, we had guests and no toilets. The service tech Richard Mariani made a house call late on a Sunday night and rescued us. He cleared our problem, was informative professional, and Reasonably priced Very satisfied customers! Thanks guys.

Vitaliy T.

10/06/2014 12:00:00 SA

Don't know what to say what the other Yelpers haven't mentioned yet. 5 stars. Our toilet broke in our office. These guys were at our place within an hour. 20 min later I had a new toilet. Pretty awesome experience. Would highly recommend.

Adam W.

11/11/2015 12:00:00 SA

The Ninja Plumber is a great Plumber. They helped us through a water emergency with professionalism and kindness. Nor the owner is a pleasure to work with. Their work is highly professional and priced competitively. We are grateful they were available when we needed them.

Maggie C.

11/01/2015 12:00:00 SA

This our second time hiring this company. The guy Richard is very professional, fast and clean. Great service. I highly recommend this company If you ever need a plumbing service!

Milt E.

5/23/2014

I called them to ask them to give me a bid on a major remodel I am doing- adding two bathrooms, deleting plumbing from another, basically replumbing my entire house. Oh, adding a gas line, too. After the very polite lady on the phone made me give my name, address, phone number, set up time to come out- she informed me that there would be an $89 service call to bid on my business! I balked- she put me on hold to ask her manager for an exception and he refused. So stupid, they could have made $$thousands$$ from me. All the other five-star yelp plumbers are happy to bid without charging me for the privilege.

David s.

02/03/2018 12:00:00 SA

Ninja plumbers is great! George did such a fantastic on my mom's place (pipes under sink were leaking and the garbage disposal wasn't working). He was efficient with his work and didn't cut corners at all. I would recommend Ninja plumbers to everyone.

Cutey P.

04/03/2015 12:00:00 SA

It was stressful seeing water coming out of my wall but at least I knew to call Ninja after my last positive experience. I called in the late afternoon and Jimmy came over later that day. He opened up the drywall, diagnosed the pipe issue and fixed it in the same visit. He neatly taped shut the small hole he had to make to gain access to the pipe, and asked for a broom to sweep up after himself. All for a very reasonable fee. Another positive experience with this company!

T. T.

02/02/2014 12:00:00 SA

The Ninja Plumbers arrived at my house within the time frame promised (only a couple hours after I requested service) greeting me with a lovely bar of soap. A gift?! That's a nice touch. I needed my plumbing line hydrojetted and they did it efficiently and for a decent price. Another plumber quoted me $500 and Ninja did it for $200.00.
The team was very professional and nice - communicating clearly with me about the problem of roots in drain. Mor is a funny clever guy and his dog is really sweet. He had plans that evening to celebrate his dogs 2nd birthday. I recommend Ninja Plumbers!

Sally K.

10/03/2016 12:00:00 SA

Richard and Leslie are awesome. We had drainage issues so no access to the bathrooms. I called Ninja and the came the same day. Richard found the problem and fixed immediately. Very courteous and professional. The best part was they were really affordable. I totally agree with the other reviewers. Highly recommended!!

William W.

1/21/2016

Always get good service, honesty and reasonable prices from Ninja Plumber. Whitney came today
and checked out my kitchen faucet that was leaking and took care of everything. Very professional and kind, thanks for everything!

John A.

2/19/2019

Very Disappointed. Buyer beware. Our water heater gave out during the last big rain. We called ninja plumbers because they replaced it 4 years ago (1100.00 dollars all in). Our heater is outside in an aluminum shed built to house a water heater. Apparently the shed leaked and dripped into the water heater burning it out. I did not blame Ninja for the defective shed because they did not install that, but when they swapped in the new one 4 years ago it would have been nice if they had made sure the shed was in proper shape. No big deal...until I got the bill for the repair. It was 2700.00 dollars. 700 for a new shed (this price is way out of line) and then 2000 dollars for the new installed water heater (way out of line). The water heater alone was 1600 dollars. This was almost double the cost of 4 years ago and 100% mark up on what I found on line. The worst part is that they will not return my call to explain why it is so out of line.

M K.

6/15/2014

I was excited to read all the great reviews. I contacted them through their web site and also a left a voice message on their phone line. They never called me back. It's been over 10 days. I'm glad that I didn't buy Yelp deal discount coupon. I would have lost $100. This is another unreliable plumber.

Corey R.

12/14/2018

This company really did me right. My regular (and now former plumbing company), who had cleared my main line to the street multiple times, told me I needed to replace a secondary drain line that ran from one side of my house to the main line and quoted me a hefty price. I decided to get some estimates. When Arthur from Ninja Plumber came to my house, he asked if the other company had inspected the line before telling me I needed to replace it (that secondary line was almost fully blocked). When I said no, Arthur suggested they install a clean-out for the secondary drain line (which it lacked), which would enable them to inspect the line and see what work was necessary, and quoted me a very reasonable price. Arthur was the only plumber who suggested that route, to see if a big replacement job was even necessary. He advised me it was possible the whole line needed replacement, as the other company had said, but we wouldn't really know without looking first. I was home when he, assisted by Peter, did the work. Once dirt was removed and they did a camera inspection, they showed me through the camera and by viewing the line where they exposed it, that the line overall was fine, but two spot repairs (one on the secondary line and one on the main line) were required where roots had taken hold. Arthur quoted me a very reasonable price for the repairs, and for hydrojetting both lines, which I accepted. He then worked his b*tt off, assisted by other company workers who dropped by to help when they finished their own jobs, and Peter, and got the job done quickly, staying until around 7:30 p.m., and fully cleaning up the entire area. Arthur took the time to show me, at various times during the work, exactly what he was doing before he did it. Ninja Plumber did us right, and we will call them for our needs in the future, and recommend them to anyone who asks us for a plumber.

Diane F.

9/28/2017

Great plumbing service; Richard A. went over the issues and made sure I was aware of the rates and agreed to the estimate before work began. Richard unclogged my kitchen drain and installed my new garbage disposal quickly. Highly recommended!

Peter M.

01/11/2018 12:00:00 SA

Abysmal vendor: I had a one hour service certificate for this plumber. I called them on the phone and asked how long it takes to install a bathrooom faucet in a pre-drilled counter. Couldn't get a straight answer, but the phone operator told me the tech would come out and bid the job. Tech arrived and told me it would take 45-60 mins-- okay, that's fine, because the certificate was for one hour of labor. I had all the parts. But the tech insisted on a payment for $250 ON TOP OF THE one hour certificate. Totally bait and switch; looked at the house and pulled a dollar amount out of thin air. No LA plumber costs anything like this, and the run around, was one of the worst I have experienced. I would stay away, and find a mom/pop business where you are treated decently.

paul h.

01/12/2016 12:00:00 SA

Outstanding service.
I needed a quick toilet repair, having already scheduled a repair with another plumber on Friday, but my house cleaner called to remind me that they were coming over on Wednesday. So on Tuesday I needed to get this done. I telephoned 4 other Yelp-listed plumbers, none was able to do it on the same day.
Ninja Plumber came through like a champion.
And they didn't charge any extra to fix the toilet valve, replace the flush handle, or to tighten up one of the kitchen sink faucets.
You couldn't ask for better service. Richard was great, professional, courteous and generous with his time.
I'm going to replace my usual plumbing service with Ninja.
Strongly recommended.

Ulyana H.

02/08/2017 12:00:00 SA

I just had a clogged sink in the kitchen. On the phone i was told that a visit will cost $89 and if it is a simple job something above that. After waiting all day for the guy to come over i was happy to learn that job takes like 15 min but i was really unhappy to learn it costs $375. I dont make so much money in even in a half of the day. Its definitely too much for simple 15 min job but i didnt have a choice at 8 pm sunday night. Service was good and the guy was friendly but money they charge is overboard. So ask more specific questions before agreeing them to come.

Jim D.

04/06/2016 12:00:00 SA

I needed a consult on the cause of a toilet that drained slow some of the time but not all the time...called Ninja Plumbers. Less than four hours later (at the appointed time) Richard shows up at my front door. Long story short he augured to toilet to no avail. We agreed I needed a new toilet. I bought it at Home Depot online and Richard went and got it. Pulled the offending commode and replaced it with a shiny new dual flush Kohler. Richard did a great job, was in no hurry, and paid attention to details other plumbers might skip, like obsessive leak checking which I really appreciated. Cleaned up after himself and was on his way...at about 8:30pm.
The only reason I give 4 stars is I have never given 5. That would be really special and cheap service...The price was fair but not spectacular. I live in hope.
In all I would recommend Ninja and Richard to anyone with a plumbing problem. He did what he said he would professionally and quickly...even going out to get the toilet. Good job, I'll use them again.

Addison R.

06/10/2014 12:00:00 SA

Ninja plumber is awesome! I've dealt with some sketchy / unprofessional plumbers so it was nice to come across Ninja for a change. I spoke to Mor on the phone and he was very helpful and gave me a good price. The Ariel came to my house to oversee the job and he was professional and extremely informative. Ariel really explained how everything worked which helped me feel better about spending money on fixing something I don't understand. I will definitely call them again in the future. Highly recommended. Thank you!

Oscar C.

1/16/2015

Ok here goes another 5 star review for Ninja Plumber. They really, really care to take care of your needs and earn your trust. I was pretty sure I had a problem somewhere in my mainline. Jimmy from the Ninja Plumber came to my house on time. He was very professional. He ran his camera down my line and everything looked good. Not the good news I expected but welcomed for a change. I ran the water in the house to test out and everything looked ok. Jimmy was here for about 20 minutes. Since I had no issue, Ninja plumber didn't charge me even the service call. Again unexpected as you always get charged for a service call. Any ways, Ninja plumber has gained my trust and they will be my first call the next time I need a plumbing service.

Thanks for the help Jimmy!

Kenneth R.

1/14/2015

I had 4 plumbers come out to give me estimates on a job and 3 of them made everything into an ordeal - not Ninja! They made the job simple and did it right the first time for a reasonable price.I was so pleased I had them come back out for a second job - same thing. They kept it simple and reasonable. I'll call them again for sure!

Aaron Z.

09/06/2014 12:00:00 SA

Awesome service. I had a pipe explode inside of the wall at my office. I called Ninja Plumber and they were there within 45 min and fixed it in a flash! I'd recommend them to anyone for any plumbing needs!

Gloria B.

01/08/2015 12:00:00 SA

I cannot say enough good things about Ninja Plumber. It's Christmas Day 2014 and the toilet backs up. House is packed with family. My husband snakes out the drain but the next afternoon it happens again. We have to pick up more family coming in and I am in a panic. Like I always do, I check Yelp and I start calling around. I am getting responses like $200 for me just to go out there, after that I can tell you how much it will cost to fix it. Or I can be there tomorrow afternoon or evening at the earliest. I called Ninja Plumbers, they stated on the phone $89 to snake the drain and they could be there in 2 hours. In 1 1/2 hour they arrived, snaked the drain, cleared the clog advised me I had to do some further repairs and provided a written quote for $650 to do so. The entire experience was so satisfying, I actually created an account with Yelp so I could tell you all about it!

J K.

7/16/2014

Before I talk about how great Ninja Plumber is, I have to tell you that the $89 service call/travel charge is NOT a rip off. If you hire them to do the repairs, they waive the travel charge, and if you decide not to hire them, they will snake your pipe for that visit.

Like a true Ninja, Matt showed up at my door, and expediently took care of my completely plugged-up kitchen sink and the leaky garbage disposal. The first plumber was courteous but wanted to hydrojet my pipe along with repiping under the sink. Though this was a sizable job requiring repiping, his quote was still pretty high. The second plumber confirmed to me hydrojetting was unnecessary, and quoted me a quite reasonable price, but was unavailable for a week. The third plumbing company was Ninja, who was immediately available, very professional, and very reasonable in price.

Plumbers often refused to come back to my house, because my 1920's plumbing drains were too hard to unplug. Sometimes, once unplugged, my PVC pipe joint would come loose, and the plumbers would have to spend extra time to fit the pipes back together.

My experience with Matt was very, very different. After discussing about the issues, he wrote down a legible itemized estimate. He educated me on different qualities and prices of garbage disposals available. After the installation, he explained how the warranty worked, and gave me a quick tip on a simple do-it-yourself fix. He gave me a referral for a handyman who could repair the drywall and stucco that were cut open to fix the pipes.

When repiping, he upgraded the PVC pipe with a copper pipe, and a flexible plastic pipe (maybe for air gap?) with a flexible metal pipe. He hydrojetted my existing pipe for added service. He did not charge for ANY of these. Later that day, my dishwasher suddenly leaked. I called Ninja, and Matt came out the next day without questions or complaints. Dishwasher mysterious stopped leaking by then, but Ninja did not charge me for that visit. Bonanza! What a great, great find!

Melanie F.

03/08/2015 12:00:00 SA

Oscar came over and fixed our plumbing issues. It was my 1st really positive plumber experience. I completely recommend going with ninja plumbers and request oscar.

Andrew H.

06/03/2014 12:00:00 SA

Mor, Matt and the guys are great. I had a major issue with my sewer line between the house and the street and they spent 3 days fixing it. The price was more than fair and the new line is under full warranty. Then, I had an issue with my dishwasher not draining so I texted Mor on a Friday night and Matt was at my place first thing in the morning. The dishwasher needed a new pump so Matt couldn't help but there was no charge for his Saturday visit. These guys are pros. I'm calling them for all plumbing needs in the future.

Aroop S.

3/13/2016

Richard and Robert did a great job fixing my loose shower handle!

Micah S.

04/01/2014 12:00:00 SA

I had a shower back up to the main sewer line. It was...disgusting. I called Mike Diamond plumbers, and they tried to snake it. The snake didn't work! They said they needed to camera and jet the line, but their price quote was terrible.

I called a bunch of plumbers for a better price. Ninja Plumbers were--by far--the lowest price to jet the line, and the camera was free.

Jetting the line still didn't solve the problem!! They went under the house and did a visual inspection.

My pipes (70 years old, original cast iron) were in really bad shape: slope issues, leaks, and one of them even crumbled when touched. The home inspector said as much when I bought the place.

The Ninja Plumbers recommended I do a complete replacement, since the cost of repairs was going to be close to the cost of just tearing everything out and starting fresh.

They gave me a quote that was less than the cost of plumbing on the remodel of my guest house. And they offered me a lifetime warranty on the work.

Since the original pipes would fail eventually and would require replacement, I figured I might as well have it done all at once and prevent those future issues.

I asked if they would throw in a couple of extra, unrelated jobs for free. The response was, verbatim, Sure, I'll do it. I love plumbing!

They said it would take up to 3 days. I figured this really meant up to 7 days.

The next morning, an army of Ninja Plumbers of all shapes and sizes descended on my house. They were ripping out pipes, digging, destroying concrete...it was quite a site. Around sunset, I get a call. We're done.

THEY REPLACED ALL THE SEWER LINES IN MY ENTIRE HOUSE IN A SINGLE DAY.

Not 7. Not 3. Not 2. Just. 1.

It was incredible. I under promise and over deliver he says.

Well played, Ninja Plumber...well played...

Andrew R.

9/13/2014

My bathroom toilet started overflowing , the water got all over the floor , I searched up plumbers in the area and found ninja plumber , I called and the office manager Cielo sent out a plumber within the hour! I was surprised because usually plumbers say they're busy or show up late but they were right there when I needed them to be! Not costly at all and really good work ethics! I will def use them again!

Helen D.

12/28/2014

Toilets backing + guest visiting for the holidays=  emergency.   We found ourselves in this dire situation the day after Christmas.  We read the reviews on Ninja Plumping and decided to give them the call.  In short, they had Richard out to our home almost immediately.

Richard was very professional, knowledgeable and walked us through exactly what he was going to do.  He did inform us that the problem was bigger than we had thought.  Not needed proof of his assessment, he showed us a video of our pipes to ensure that we understood the extend of the problem.

We ended up having additional work done and everything was complete almost within the first 24 hours of our call to Ninja Plumbing.

Richard was extremely easy to work with, he gave us a great deal and did everything he could to make sure we were completely satisfied.  He mentioned that reputation is everything in his line of business.  I have to agree and want to say that Richard, and Ninja Plumbing, saved us in many ways.

I highly, highly, highly, highly recommend that you call these folks if you're ever in need.  A very special thanks to Richard and his partner.  They were awesome.

Vittoria Q.

12/09/2013 12:00:00 SA

NINJA PLUMBER

These guys are great! We had one of our exterior water lines burst one night, and after I managed to shut off the water I called Mor. He answered quickly and kept in touch to make sure I had the situation under control. The next day he and his crew were there bright and early and gave me an honest and thorough appraisal of what needed to be done. They were courteous and fast, keeping me informed at every step. When they encountered a separate plumbing issue, Mor took numerous photos to illustrate the problem and offered to correct the issue for a great price since they were already under the house completing the original job. The fact that Mor used pictures to show me the additional problem gave me the confidence to know he wasn't just trying to play me out for more money.

I couldn't be happier with the service I received, and have called them for additional plumbing needs since. For fantastic customer service and quality work at a great price, you can't go wrong using Mor and his guys at Ninja Plumber. I know they'll be my first call from now on!

Brian L.

12/08/2015 12:00:00 SA

I called up to get them out to replace a water heater. Richard came out. He was on time and easy to talk to. He explained everything about what I needed and what would be good for my set up. And he was very considerate of my house (being clean and courteous).

I highly recommend Ninja plumbers. Very friendly, on time and knowledgeable.

Ted C.

8/19/2017

We had a long brewing problem with our main sewar line that we had been putting off for some time. Finally it had to be dealt with. Ninja plumber did a great job clearing out the roots, repairing the broken sections and then re-lining it. Good communication. Fair pricing. Highly recommended!

Miranda C.

12/05/2014 12:00:00 SA

Ninja Plumber did a fantastic job repairing a leak in the shower at our rental property. Most impressed with their customer service, patience and flexibility.

Kimberly G.

02/07/2018 12:00:00 SA

Very happy with the service! My technician, Jorge, was great! He listened to the many issues we've been having with our home plumbing, and quickly set about to figure out the causes. (Hiked water bill, loss of water pressure, phantom running water noise, clogged drains & taps, and a muddy backyard!) The biggest offender turned out to be an expired water regulator! Who knew?? Thanks Ninja Plumber! You guys rock!

theresa k.

10/03/2016 12:00:00 SA

It's hard to imagine how someone stays in business when they have a receptionist who is so rude and essentially refuses to send someone out to do a job. I called for two different jobs because I had read the reviews plus a gas detection company suggested them. It was truly astonishing how rudely I was treated even though I indicated I would wait until the plumber would come..

J D.

11/17/2015

These guys are top notch. Professional, On-Time & Communicate which is a hard thing to find these days... Richard took care of assessing multiple plumbing needs - shower, sink & disposal. He took care of each - giving me choices and helping understand what I was dealing with. I highly recommend ninja plumbing, and Richard for giving 100%. Thanks you guys.

Danny S.

11/08/2014 12:00:00 SA

I called in after I had an issue with a garbage disposal and clog. I called NP and the owner had a plumber there in 40 minutes. Oscar was incredibly professional and offered a ton of advice on how to avoid having clogging issues in the future. Best part, the cost was very reasonable. All around efficient and professional business. Thanks Oscar!

S C.

11/20/2014

I had these guys out to check on my new place. They did a great job taking care of all these roots in my pipes, and checked everything else out. Plus they are ninjas. 5 stars

Lizbeth N.

7/16/2015

Contacted Ninja Plumbing to get service within sometime throughout the week and got an appointment sooner than I was expecting! Cielo and Ariana were a big help providing me with information and booked me an appointment the same day. Within a couple hours, I received service. They were on time and got the work done. The customer service was great and informative regarding my issues in the household. I will definitely be giving them a call for future purposes. Satisfied with the work they have accomplished.

Alison C.

12/09/2014 12:00:00 SA

My sink was completely clogged, and I called around to find a plumber to come out and fix it. I called a couple other plumbers, but none could come out today. So I looked on Yelp and found Ninja Plumber. I called and got a 3 - 5:00 pm window. Matthew arrived at 3 pm sharp. He came up and made an assessment and then brought in his tools. He spent an hour clearing my drain (and checking for subsequent leaks). He found a lot of eggshells (I eat a lot of eggs). I won't be doing that again! Anyway, he was fantastic and the price was fair. Highly recommend! And they take American Express, which is a plus for me.

Celia Y.

5/20/2014

Had to admit, their service was excellent! They are fast, friendly, clean, and very respectful. However, they did charge a premium for their great service. When I called them about it, they were extremely courteous and knocked off a couple more dollars so that the price was much more reasonable. I would definitely work with this company again.

Beverly M.

3/13/2018

AVOID THIS COMPANY!!! Relied on series of favorable reviews but they must have been written by the employees themselves (look how many first time reviews there are). . completely deceptive starting with customer service thru to technician .. quoted one price and charged 70% more ... then refused to honor a coupon or discount to original quote as discussed with customer service prior to starting the work. their reason : your 20 yr old son signed the work order... seriously !!! Still don't have an invoice copy ... Then after attempting to reach a middle ground, their response was we will give you a 15% discount on next order (website has same disc for everyone). are you kidding me ?? To be clear there were no surprises in this job.. it was a simple under sink water system install which i could have done myself if I had a couple hours available .. book price $500+. I am a pretty reasonable person, not prone to writing negative reviews but sometimes you need to take the time ...

Jessica L.

6/29/2014

I called Ninja Plumber when my sewage line backed up on a Sunday- while Mor couldn't send anyone out right away, he did walk me through a quick diy fix to tide me over until Monday. Mor was very kind and helpful, and while I ended up going with my family Plumber ( I'd made a mistake and thought he was out of town) I'd recommend Ninja Plummer just off the phone conversation.

Ann B.

1/20/2016

These guys came out on a Saturday afternoon at 5:45 PM to clean my main line as my toilet was backing up all over the place as well as into the tub and shower. They left at 7:00. Appreciate the attitude and the service very much. Reasonably priced

Cherish L.

10/17/2014

Our kitchen sink clogged up .....back in August! So we have been without a kitchen for 2 months. We tried everything under the sun to get it unclogged (Draino, snaking, praying!) and nothing worked. Then we hired what we thought was a highly qualified plumber who knew what he was doing. WRONG! He came in, not only could he not diagnose the problem, he wanted to just start tearing down walls and hardwood floors to find the pipe that was causing problems! He was only here a short time, cut holes in our ceiling below the kitchen, used a basic snake and had the nerve to blindly send us an invoice for an ENORMOUS amount of money!! So we quickly tossed him off the balcony & turned him into the BBB! Then, we hired yet another plumber. Plumber #2 was extremely nice but again, could not diagnose the problem and because of the pipe layout, did not want to try various options like hydro-jetting (which is what Plumber #2 specialized in).
This was officially a nightmare! It took forever to find someone who we thought could accurately diagnose the problem & someone we could trust to know how to repair the plumbing because of the homes layout (tri-level). My husband finally called Ninja Plumber. Let me tell you right now, they not only diagnosed the problem, but got it fixed with no problems, in a relatively short amount of time! Let me correct that statement, JIMMIE got it diagnosed, fixed and repaired within hours! He unsolved a 2 month mystery that 2 other supposedly high qualified 5 star Yelp reviewed companies could not figure out! So let me say this, JIMMIE ...yes JIMMIE IS THE MAN!! He saved us from all kinds of unnecessary repairs, he was always on time, efficient and a pleasure to deal with! THANK YOU SO MUCH JIMMIE....YOU ARE THE MAN!!! As for the other 2 plumbers...have several seats!

c l.

9/19/2016

Leslie is the most amazing miracle worker!! She was able to schedule someone to come out immediately! She is the sweetest most caring receptionist EVER!! Leslie your boss should give you a raise!!! We highly recommend this company!

Nero R.

12/30/2015

I've used Ninja Plumber multiple time already for various needs. First time was for a clogged sink at my business. Turned out it was a clogged drain. That got fixed on the spot.
The second time I contacted them was for a water line outside my business that some driver hit, busted, and took off. That line happened to be the main supply line to the building. No water equals no business for me and that was understood right of way by these guys and they worked quickly on Halloween evening (which fell on a Saturday) to get to me quick. They came out promptly to assess the situation. They had a guy there the next morning and had the water running early in the AM and my business continued without a hitch.
You would have figured I had left a review by now, but ever the procrastinator I waited.
Now after the third time I needed there emergency service and again, it was service with a smile, I am writing to tell the world about these Ninjas.
Toilet busted and at a cafe we cannot have that. Needed a new one pronto. I know these guys are Ninjas. Called them Friday they came out and showed me the crack on my toilet. Needing a new toilet I thought would cost a fortune and take a long time to replace. Saturday morning before I was able to wake up and inquire about when I would be getting the install done, my employee called me to the toilet replacement was done. Wow. Dealing with this stuff is never fun. But finding a company that goes the extra step to ensure it's not a nightmare is priceless.
That's why I give these guys FIVE Ninja STARS!!!!

Sasha B.

02/05/2015 12:00:00 SA

Found this place on yelp and gave them a call to schedule a plumber for my clogged bathroom sink. Their main phone line is easy to reach at any time because it seems to be linked to their office manager's cell phone. Scheduled a plumber for 7:30-8:30pm on a week night since I work during the day. My sink was snaked and a few new parts later the problem was fixed! Quick and easy. They even honored the yelp discount when I mentioned it! Would recommend.

Stephanie B.

07/08/2014 12:00:00 SA

I work in a showroom downtown and we have used this company since we opened. Not only are they polite and professional, they handle issues in a timely manner. They truly raise the bar for customer service. If you have any plumbing issues, this company is the one to call!

They came right away
Answered the phone promptly
Returned calls promptly
Excellent work
Patience and Polite!

USE THESE GUYS!

Brendon K.

11/15/2014

Ninja Plumbers is by far the most dependable, courteous, and all around professional team of plumbers and staff I have worked with. Unfortunately, I have had several problems with a newly purchased new construction home and I called upon these guys to get everything in working order.

The jobs included running a new sewer line to the street, and installing several tankless water heaters with individual loops, among some other smaller jobs, such as unclogging drains, fixing toilets etc.

Ninja plumbers always identifies the problem immediately, comes up with an action plan, completes the work on time, and comes in at or under their estimate. Their pricing is always reasonable and I am able to sit back with confidence, knowing that they are getting the job done as effectively and efficiently as possible.

Every plumber from Ninja that has worked in my home has always been on time, friendly, respectful of my home, and always willing to answer all of my questions.

Ninja Plumbers ALWAYS treats every job as if it were a problem in one of their own homes. The time sensitivity and care that they place on every job, big or small, is reassuring for any homeowner. Ninja Plumbers is the only plumbing company you need, and I created a Yelp purely because of how happy I am with these guys.

I will only call them for any plumbing issues moving forward, and I will recommend them to all of my friends and family.

Christina C.

09/11/2014 12:00:00 SA

This is my 3rd service call with Ninja and they are great. It's easy to make an appointment the girls are always super friendly, the service tech arrives when they say the will, prices are straightforward and honest. Quality work!

Ariella H.

9/28/2015

I have used Ninja Plumber several times now and have always had an excellent experience! They are professional, courteous, attentive, and do an excellent plumbing job. They are also very respectful of the customer's needs.

A few days ago, we had just returned from out-of-town and we came home to a broken water heater that was leaking profusely all over the backyard and garage area. We must have lost over 40 gallons of water. I called Ninja when we got back and they put me into their already booked schedule to accommodate the emergency. I spoke with Edgar and he helped me immensely. He scheduled Richard to come out and fix the problem.

Richard came to my home later to fix the water heater and gave us good advice to change our gas line and the shut off valves. Richard was very professional and really knew his stuff. After he removed the old and broken water heater, he brought it to the front of our home. Edgar came all the way with another plumber and brought over a new water heater with the appropriate and necessary materials. He replaced my water heater with new, cleaned the surrounding area, and left the area very tidy and clean. He even took the extra effort and time to ask me at what temperature I would like the thermostat set and explained to me the different temperatures.

On top of all of this, Richard got a ticket because there was no permit on his vehicle although he had a cone indicating he was a service provider and working in the home. I kept the ticket because I didn't think it was ethical for him to have to pay this ticket. I then called Ninja Plumber and asked them if they would pay half of the ticket and I would pay the other half since it was one of their employees. I spoke to Edgar and he told me he would let me know. He promptly called me back and let me know that Ninja Plumber will pay the entire cost of the ticket. I was so appreciative and would never use another company other than Ninja Plumber.

Ninja Plumber is very honest, professional, reliable, and they hold high standards! I highly recommend anyone to use this company! They do a great job!! A number one plumbing company!

I also recommend buying the yelp coupon. For $100, you get $200 off your invoice.

Thank you Ninja Plumber! Thank you Edgar and Richard!

Toni R.

9/28/2013

This guy is a fraud!!! Not only is he not licensed he has no experience in plumbing
. From what I understand he was in real estate... He's a con man slash sale guy he ripped me off when he was in pioneer now he's trying to start his own gig!!!!!

Robert C.

06/12/2015 12:00:00 SA

I have been a long time user of yelp, but never posted a review. I created this account and am posting this review due to the above and beyond service I just received from Mor from Ninja Plumber.

Long story short, the sewer line near my house was backed up causing sewage to pour out of my clean-out. I contacted around a dozen different plumbers in my area and two came by to camera scope my sewer line when I was at work and both advised that the pipe had collapsed and that I would need to dig into the street and repair the line manually. Both gave me estimates around $3K+ for the work. I was ready to go with one of these plumbers but at the last second I got a call from Mor at Ninja Plumber. I explained my situation and he said he would shift his schedule around, camera my line for free and give me an estimate (where everyone else was charging $150-$500 for the camera inspection). Since it was free, I decided why not get one more estimate. Turns out that was the smartest thing I did that day.

Although I wasn't present when the two other plumbers inspected my line, Mor insisted that I come out so he could show me exactly what was happening, which I now understand is the right way to do things. Mor put the camera down my line and lo and behold there was no collapsed line, but there was a major blockage, which Mor cleared out with his hydro jet. Because there was confusion regarding whether or not my neighbor was connected to my line, he then camera inspected my neighbors line and my line.

The total cost for all these services? ZERO. Yes, you read that right. I had been through so many plumbers and disputes with my neighbors that Mor must have felt bad for me. So in all, Mor saved me at least $3,000 in repairs plus another $1,000+ for the hydrojetting and 3 camera inspections. He spent 2-3 hours on a Friday afternoon/evening to do this and he even literally mediated arguments I was having with two of my neighbors.

So in short, if you are in a bind and are frantically reading reviews on Yelp for a trustworthy plumber like I was, stop what you are doing and dial the number you see above and ask for Mor.

Sam G.

9/25/2017

These guys are great! My old house needed alot of old plumbing lines replaced. Job was done to perfection. They make sure you are happy with the results and address any concerns you have. Wouldn't hesitate to use Rich and Mor for any plumbing work.

Margie O.

02/05/2016 12:00:00 SA

I got the sense that I was being way oversold on what I needed. I was offered a free video inspection. After the video inspection, I was quoted $8,000 to hydro jet and line my sewer pipe, when I didnt immediately seem to jump at this, the price was quickly reduced to $5-6K. I inquired with MANY people, including a few plumbers before taking the next step because this was a very expensive project. Not a single person recommended anything more expensive than a few hundred $$s for hydrojetting (and no lining). And a large majority said that I should just roto-root. Ninja led me to believe that roto-rooting is dangerous because it might break your pipes, but everyone else told me that many people roto-root for years with no issues. I cannot say that Ninja was trying to take advantage of me, but it is suspicious that not another single plumber, contractor or handyman that I inquired with, suggested the same treatment and many said that they would never use a liner even if a situation was more dire than ours.

They also do a VERY heavy sell on giving them a good rating on Yelp - which I also thought was what drove their exceptional review status, more so than the fact that they really were amazing.

All that said, the plumber was very polite, clean and pleasant to talk to. I was happy to invite him into our home; he was professional. He earned the two stars with his attitude. But overall they lost a bunch of stars for trying to steer me, without acknowledging alternatives (that appeared to be very acceptable and/or preferable according to many other professionals) that were far cheaper.

Laura S.

03/07/2015 12:00:00 SA

Ariel and Matt were awesome! They took apart the toilets and various parts quickly and fixed it all in no time basically! They were very communicative the whole time and very aware of respecting my home. They even washed the floor once they were done. They were real professionals and gentlemen. They really care. These ninjas were my 2nd opinion, the first plumbing company wanted sooo much money. Ninja plumbers got me great, great prices too!!! Thank you guys so much!!

Nihaahs E.

10/01/2014 12:00:00 SA

Excellent service. On time, reasonably priced and fair. These guys went out of their way to make sure that we received excellent work at an excellent price. I would strongly recommend

Celeste T.

7/16/2014

SERVICE: Matt, Chuey, Mor and the whole team did an awesome job replacing a cast iron sewer pipe, hydrojetting and permalining 18 feet of clay pipe and installing a clean out at our new hillside property. We bought the home knowing it had root obstructions and some offsets in the sewer line, luckily we caught the blockage just in time. Matt came by for the estimate and while other companies had fumbled around trying to hone in on the pipe he zoned right in on it immediately. Their lifetime warranties, availability and positive attitudes were other reasons we hired them. They knocked out the job in 2 days without rushing and laid a temp pipe so we wouldn't have unnecessary interruptions in usage. The team was very professional and invited me to watch them snake the camera a number of times to keep me informed every step of the way. I felt their team was trustworthy and didn't take shortcuts to make sure the job was done right. They also generously fixed a number of smaller items around the house like replacing a gas pipe, wax rings on a toilet seal, tightening the kitchen faucet and replacing the dishwasher hose at no additional cost since our job was so substantial. Matt used 2 wax rings on the toilet instead of one to make sure the seal was completely solid, and a number of other upgraded materials instead of the cheapest options. We feel so grateful to have found them and based on our experience we are confident about recommending them as 5* business. It's nice to find small businesses that prioritize quality of work, honesty and integrity in another league above their corporate competitors.

PRICE: We had about 4 estimates total for the job and Ninja plumber was by far the most competitive. Instead of worrying about hidden costs like the other companies with their price tiers Ninja gave us a flat rate and even came in BELOW the estimate which was outstanding! Many of the other companies were willing to throw in a few extra fixes, but then wanted to nickel and dime us on the wax rings or gouge us on the permalining. Ninja was the opposite they were so generous with their time and materials they went above and beyond to make sure we were 100% satisfied with their services. We are super happy customers, thanks Ninjas!!!!

Joel H.

10/27/2014

Service could not have been better. Total professionals. Richard was right on time, did great work on my garbage disposal, and he was extremely friendly. Will definitely use them again.

Angelica A.

2/19/2017

This is my 2nd time using Ninja Plumber and once again, they're excellent! I called them for a slow-draining shower pipe & plumber Brian was friendly, professional and considerate. He covered his shoes before coming in and cleaned-up after completing the job. Leslie, the office operator was also very friendly. I recommend them for your basic plumbing needs!

Allison L.

12/11/2014 12:00:00 SA

I called Ninja after four different services could't send anyone over on the day. The lady answered the phone was very friendly. They send someone over few hours after I called. Jimmie did a great job. I definitely will use their service again.

victoria c.

03/05/2014 12:00:00 SA

Had a leak under the kitchen sink, the hubby took forever to find someone reliable, so I called Ninja. They handled the leak under the sink and the leak to my garbage disposal- great price too :)

Kevin G.

4/30/2014

I have used Ninja Plumber twice. The first time went without a hitch. The second time, there was a mix-up with the appointment time and I ended up having to wait an extra day. Mor and Ariel kept in constant touch with me by text explaining the delay, and, to compensate me, comped the repair. The service is very professional, everything is explained thoroughly, and is overall a pleasant experience. I will certainly use them for all my future plumbing needs.

Raffi I.

08/11/2014 12:00:00 SA

Called Ninja Plumber this morning and they showed up half an hour before their scheduled time! It was my first experience with their service so I was very surprised at their promptness. They sent Richard to my door and he did an excellent job. He told me what was wrong and exactly what needed to be changed (and how much it'd cost me). He worked quickly and efficiently and I couldn't be happier! Thanks again!

Kenneth S.

04/07/2015 12:00:00 SA

Called to replace a control valve on our water heater, and the technician showed up in about an hour. Professional, courteous, and best of all, we finally got hot water!

Emily S.

04/07/2015 12:00:00 SA

Ninja Plumber has been a big help to us. We have had two major pipe issues here at our dealership, Harley-Davidson of Glendale and they responded quickly and fixed the issues promptly, effectively and professionally. I will definetly be using them again should we need any plumbing assistance either here at the dealership or at my personal residence. Thanks for a job well done!

C S.

11/15/2014

They got the job done quickly! They are very professional, and friendly, I would definitely recommend them for anyone needing any kind of plumbing work.

Emily C.

7/24/2014

I was in dire need of a plummer fast. I had just moved into a new home and got the water turned on and a pipe burst in my backyard. Ninja came and it was a quick fix. He could of charged me an arm and a leg, but was honest and I appreciate that so. Thank you, I will be using you again.

Mimi R.

07/08/2017 12:00:00 SA

Late on a Saturday afternoon and to my dismay the kitchen sink/disposal in my new condo backed up. Not a great situation! Fortunately, I found Ninja Plumber on yelp and they totally saved me! Andrew was friendly and helpful on the phone. Jason showed up right on time and he was a miracle worker! He cleared the blockage and was very friendly and informative. (Note: You really shouldn't put anything down a disposal!) He went over all the plumbing in my house and made me feel like I'm in good shape. And the best part...unlike other services I called, Ninja honored their $100 yelp coupon and they didn't charge me a service fee for arriving on a Saturday evening (I called in at 2pm, other services couldn't get anyone to me until after 6pm and they said they would have charged me double for an after hours visit). I highly recommend Ninja Plumber and Jason! The best, most honest, plumbing service ever!!!

laura s.

10/30/2016

Richard fixed our toilets perfectly, replacing the parts neeeded,cleared out our sink and did it all with a smile late at the end of the day. Such a nice man, he even helped me install my chlorine filter on my shower before he was finished.

Francios D.

9/18/2014

These guys are Ninja's! They came to fix some issues I had with my outdoor faucets and were extremely professional, efficient and very fair in their pricing. I would not hesitate to call them first next time I have a plumbing issue. Richard and Airelle came on time and finished strong. Top notch dudes! Go Ninja! Go Ninja! Go Go!!

Alex B.

12/13/2016

I love these guys! We had a clog in our sewer line that quickly escalated from a toilet that wouldn't flush to water and sewage flowing into our house. Ninja came out in less than an hour, their courteous and knowledgable plumber stayed for two hours exhausting every avenue, starting from the cheap/easy solution, building from there only when necessary. I will definitely use them again!

Leba F.

6/14/2017

Great follow up from Sonja who was very diligent in letting me know the ETA of the plumber. Richard A. quickly diagnosed the problem with my toilet and checked the other toilets in my unit for similar issues. He was knowledgeable and informative and told me the costs and options up front. He went the extra mile (literally!) to find a part he needed that was not standard. Richard A. was professional and pleasant and, most importantly, cleaned up afterwards. I would definitely request him again in the future.

The G.

2/19/2017

Had an emergency on Friday when the terrential downpour of rain was causing my backyard to flood and water was starting to flow into my family room and kitchen. I immediately got on the phone and starting calling every plumber in a 5 mile radius that i could find a number for. 15 mins later Brian from Ninja arrived at my front door. He was very honest and fair. He got the situation under control in less than an hour. He was out there in the pouring rain cleaning all the drains to make the water go down. He saved my house and saved us from having major flood damage. Thank you so much!!!

Rebecca G.

9/25/2014

These guys we AWESOME!! Great prices, on time, honest, and fair!!! My new plumbers forever!!! I highly recommend them!!

Julianne B.

06/02/2015 12:00:00 SA

As an absentee landlord, I feel that I was kept in the loop during the entire process of replacing the broken sewer line from the house to the city clean out. We were educated about the process and the materials that were used in the project. Ninja Plumbers even pulled the permits for us. I greatly appreciated the turnkey service they provided. They left the work area as close to the original condition as was possible. I have nothing negative to say about the company and will call them in the future, if needed. They also provided a lifetime guarantee on their workmanship.
It doesn't get any better than this. Thanks Ninja Plumbers for solving our problem!

Janice Y.

11/21/2016

Ninja Plumbing provided fast and excellent service when we had a plumbing emergency. We had to replace our entire sewer main line and Richard did an efficient and thorough job fixing our problem. He worked extremely long hours to make sure we had our plumbing working again, and stayed in constant communication to let us know how things were going. I initially spoke to Leslie at the office and she was extremely nice and responded quickly to our needs. We will definitely use and recommend Ninja Plumbing again!

Danny L.

11/18/2016

Great service! I called them at 7 on a Friday night and Leslie answered the phone, she was very friendly and told me a technician would be at my house before 10. Around 8:30 I got a call back informing me that the tech was on his way and around 9 Richard showed up and got straight to it. He was friendly and helpful, no bad attitude at all. Very reasonably priced and my drains run freely now. Will absolutely call them again next time I need a plumber.

Heather S.

09/05/2014 12:00:00 SA

We call Ninja Plumber on a Sunday afternoon when sewage started backing into a bathtub after a toilet was flushed. Richard cam out that day to help us, snaked the line and advised us to have our lines checked with a camera. I called again the following Tuesday, requesting to have the line checked with a camera and when I explained what was happening, the manager made arrangements to come out that day. Turned out the main line needed to be replaced because of breaks, roots and offsets. They talked us through what they were doing, showed us all the issues on the camera, what the next steps were to replace the line and the costs. They were so helpful and easy to work with! They started the work that day and finished the following day, earlier than expected. I would recommend them to anybody and will definitely be using them again. Thank you Ninja plumbing!

Mark K.

1/21/2017

I am beyond words for the awesome job Richard did and excellent support staff Leslie made me felt like family.

Caroline G.

09/01/2014 12:00:00 SA

Had a plumbing emergency--faucet wouldn't shut off and I couldn't find the shutoff for our rental. Ninja Plumber had someone out in about 2 hours. The other places I called couldn't get anyone here until the afternoon. We're having a major drought, so I was glad for the shorter wait time. Jared explained what the problem was, fixed it quickly (and got our faucets turning the direction that other faucets turn as an added benefit). I think the price was reasonable. I would definitely call them again.

Xiaotian G.

7/26/2014

Great Job!!! Very professional! So friendly and gave us best price to resolve the problem. We will never need another plumber again. Thank you guys for all the help.

Rick C.

1/13/2015

I've used them a couple times. Good service. Pretty quick. Once I needed a new faucet. The other time a new garbage disposal. They told me how to get a new free faucet from the manufacturer. And they just sorted the whole disposal deal. I'm just always skeptical as to whether i needed it or if a tooth pic was stuck in there.

Eric T.

10/22/2014

I called late last night after I had a plumbing issue and Ninja Plumber had someone out first thing in the morning! They quickly assessed my issue and resolved the problem immediately. The customer service was exceptional and they did a great job explaining the issue at hand. Definitely recommend them!

Evan H.

01/07/2019 12:00:00 SA

I have never written a review, but this drove me to do so. I set up an appointment a few days in advance for a 2-4 PM window. They called me at 4 and asked for a me to change to 4-6, which I reluctantly agreed and showed up at 5:30. I thought I had a very simple job (installation of two toilets). I let them know I know nothing about toilets and if there is anything I need to get besides toilets. They assured me that any toilets would be fine after looking. On Saturday, I immediately went to Home Depot and picked out a couple of toilets and then followed up with them. They gave me a 2-4 Pm window on Sunday. I called multiple times Sunday morning to confirm my reservation which they seemed tentative about. They never called and when I called at 1 PM, they said they were shorthanded for the holiday and would need to reschedule. I didn't have a choice and took an appt for the following day between 2-4. They then called me MONDAY morning and asked if I could move to Tuesday!! I said absolutely not and they came AFTER 4 on Monday. Hector came, and was really great and helpful. However, he couldn't finish installing because we didn't have a long enough hose. I let them know that I asked what I would need and no one said anything about a hose. After a couple more phone calls, they were able to come the next day and brought a hose. Hector was great and they made good after multiple disappointments, which is why they weren't a 1 star, but if you want someone reliable and helpful, I would go in another direction.

Jen I.

8/15/2014

So today, our idyllic Friday went shattering when the washing machine started to back up into our kitchen sink. We called a couple of places who never called us back when we left messages but Ninja answered the phone right away and the dispatcher told me they would fit us in today between 6 and 7. Carlos arrived at our door at 6:45 and promptly was able to figure out right away what the problem was. He was so friendly and honest and there were no hidden fees or any other fees like that. It was a great deal for such fast service. We were expecting an arm and a leg on a Friday evening at the last second. But they were so fair with their price. He was done within the hour and he literally saved our weekend! Thank you Ninja and Carlos! You guys are our go to plumbers from today!

Janice Y.

11/21/2016

Ninja Plumbing provided fast and excellent service when we had a plumbing emergency. We had to replace our entire sewer main line and Richard did an efficient and thorough job fixing our problem. He worked extremely long hours to make sure we had our plumbing working again, and stayed in constant communication to let us know how things were going. I initially spoke to Leslie at the office and she was extremely nice and responded quickly to our needs. We will definitely use and recommend Ninja Plumbing again!

Danny L.

11/18/2016

Great service! I called them at 7 on a Friday night and Leslie answered the phone, she was very friendly and told me a technician would be at my house before 10. Around 8:30 I got a call back informing me that the tech was on his way and around 9 Richard showed up and got straight to it. He was friendly and helpful, no bad attitude at all. Very reasonably priced and my drains run freely now. Will absolutely call them again next time I need a plumber.

Heather S.

09/05/2014 12:00:00 SA

We call Ninja Plumber on a Sunday afternoon when sewage started backing into a bathtub after a toilet was flushed. Richard cam out that day to help us, snaked the line and advised us to have our lines checked with a camera. I called again the following Tuesday, requesting to have the line checked with a camera and when I explained what was happening, the manager made arrangements to come out that day. Turned out the main line needed to be replaced because of breaks, roots and offsets. They talked us through what they were doing, showed us all the issues on the camera, what the next steps were to replace the line and the costs. They were so helpful and easy to work with! They started the work that day and finished the following day, earlier than expected. I would recommend them to anybody and will definitely be using them again. Thank you Ninja plumbing!

Mark K.

1/21/2017

I am beyond words for the awesome job Richard did and excellent support staff Leslie made me felt like family.

Caroline G.

09/01/2014 12:00:00 SA

Had a plumbing emergency--faucet wouldn't shut off and I couldn't find the shutoff for our rental. Ninja Plumber had someone out in about 2 hours. The other places I called couldn't get anyone here until the afternoon. We're having a major drought, so I was glad for the shorter wait time. Jared explained what the problem was, fixed it quickly (and got our faucets turning the direction that other faucets turn as an added benefit). I think the price was reasonable. I would definitely call them again.

Xiaotian G.

7/26/2014

Great Job!!! Very professional! So friendly and gave us best price to resolve the problem. We will never need another plumber again. Thank you guys for all the help.

Rick C.

1/13/2015

I've used them a couple times. Good service. Pretty quick. Once I needed a new faucet. The other time a new garbage disposal. They told me how to get a new free faucet from the manufacturer. And they just sorted the whole disposal deal. I'm just always skeptical as to whether i needed it or if a tooth pic was stuck in there.

Eric T.

10/22/2014

I called late last night after I had a plumbing issue and Ninja Plumber had someone out first thing in the morning! They quickly assessed my issue and resolved the problem immediately. The customer service was exceptional and they did a great job explaining the issue at hand. Definitely recommend them!

Evan H.

01/07/2019 12:00:00 SA

I have never written a review, but this drove me to do so. I set up an appointment a few days in advance for a 2-4 PM window. They called me at 4 and asked for a me to change to 4-6, which I reluctantly agreed and showed up at 5:30. I thought I had a very simple job (installation of two toilets). I let them know I know nothing about toilets and if there is anything I need to get besides toilets. They assured me that any toilets would be fine after looking. On Saturday, I immediately went to Home Depot and picked out a couple of toilets and then followed up with them. They gave me a 2-4 Pm window on Sunday. I called multiple times Sunday morning to confirm my reservation which they seemed tentative about. They never called and when I called at 1 PM, they said they were shorthanded for the holiday and would need to reschedule. I didn't have a choice and took an appt for the following day between 2-4. They then called me MONDAY morning and asked if I could move to Tuesday!! I said absolutely not and they came AFTER 4 on Monday. Hector came, and was really great and helpful. However, he couldn't finish installing because we didn't have a long enough hose. I let them know that I asked what I would need and no one said anything about a hose. After a couple more phone calls, they were able to come the next day and brought a hose. Hector was great and they made good after multiple disappointments, which is why they weren't a 1 star, but if you want someone reliable and helpful, I would go in another direction.

Jen I.

8/15/2014

So today, our idyllic Friday went shattering when the washing machine started to back up into our kitchen sink. We called a couple of places who never called us back when we left messages but Ninja answered the phone right away and the dispatcher told me they would fit us in today between 6 and 7. Carlos arrived at our door at 6:45 and promptly was able to figure out right away what the problem was. He was so friendly and honest and there were no hidden fees or any other fees like that. It was a great deal for such fast service. We were expecting an arm and a leg on a Friday evening at the last second. But they were so fair with their price. He was done within the hour and he literally saved our weekend! Thank you Ninja and Carlos! You guys are our go to plumbers from today!

Jaime S.

01/03/2015 12:00:00 SA

Richard with Ninja Plumber was GREAT! Our appointment was for 3:00PM on a Saturday and he showed up a half hour early. We have had the clogged drain problem before and other plumbers have tried to steer us to a hydro flush to the tune of $300-$400. Richard tried the snake but said if that didn't work he would try another thing less costly than the hydro flush. It's always a good sign when someone doesn't try to get you to do the most expensive thing right off the bat. I would DEFINITELY use Ninja Plumber again and give them the highest recommendation.
BTW: the snaking worked!!

Jeremy C.

10/09/2014 12:00:00 SA

Ninja's for sure. We had a sink back up, and plunging it on our own separated a pipe. Jared rocked the sink by snaking the cleanout about 50ft and saved the day. Thank you!

Megan W.

08/05/2016 12:00:00 SA

Robert Mariani came to help me with a clogged toilet today and was amazing. Honest and wouldn't quit until the job was done. I had another company out earlier in the day that wasn't helpful and I had send away. I really appreciate him and this company. They came out in no time at all. Would refer them to anyone and everyone.

Cathy M.

6/22/2017

Jason was awesome beginning to end - professional, personable, knowledgeable, willing to explain at length, careful of the areas he was working in, and cleaned up completely when he was done. Most of all, it was clear he LOVES what he does and takes great pride in his work. Will definitely be calling him again.

Eric D.

9/30/2016

They came (with 1 day lead time), they saw, they fixed the in wall leak for a couple hundred bucks. You can't go wrong with calling these guys.

Matilde T.

7/28/2014

Called today for a stopped up tub drain. Spoke to the wonderful Cielo who had a plumber here within the hour. Very clean and super polite, he was able to snake the drain and clean up in under 15 minutes. I'd looked around at different businesses in my search for quick, reliable service but 1) no one seemed to be available 2) many reviews mentioned that there were hidden fees or drama. None of that with NINJA. Everything was efficient, clean, polite, honest & upfront. Will definitely go to them first next time. The yelp ratings and reviews speak for themselves.

Fang F.

6/20/2016

Had my kitchen stuck again, and Richard came help me fix the pipe in no time. He's very helpful and efficient. Will ask for his help again. Plus I used the coupon so I got $50 off, good deal:)

Ryan B.

7/26/2017

These guys are absolutely terrible. The first time we had them come out, they installed a toilet. After many hours spent because the plumber was not familiar with the modern Koehler toilet we had purchased, we discovered our powder room marble floor had been destroyed by the plumber's steel toed boots. They did the right thing and paid for the repair, offering a discount on future work. Unfortunately for all of us, we took them up on the discount, and had them back out to install a new kitchen sink fixture. It seemed ok until a few days later, my family woke up to a first (hardwood) floor covered in standing hot water. Long story short: the plumber had not properly connected the hot water line to the new fixture. This destroyed the entire first floor of hardwood, baseboards and much, much more. We were out of the house for almost three months while the repairs were done. DO NOT USE THESE PLUMBERS!!!!

Maria S.

9/24/2016

I had a pipe leak under my house. Andrew from Ninja Plumbing came in turned off the water, went for parts, returned and fixed in a couple of hours...all on a Saturday. Nice, straight forward that we are very happy customers!!!!

Gia C.

9/13/2016

We called Ninja after we noticed our bathtub was backing up. Ariel and Chris showed up as promised. They were able to identify part of the problem and warned us that it might be something else causing it, but they wouldn't know until they repaired the clean out. Once the clean out was repaired, they were able to show us the root (literally) of the problem. Ariel worked with us on pricing for both jobs. Overall it was a great experience and it is clear this company is committed to maintaining long-term clients.

Linda R.

3/18/2017

I am a onsite manager in a 12 unit complex and found out after trying to turn on a tenant gas that there was a leak and the gas company would not turn on until it was repaired. I had a plumber come out and he changed two connections inside the unit but still found that there was a leak and after looking he found that the main line to this unit was the problem. I found Ninja Plumbing on yelp, called at 7:30 pm on Friday nite, they immediately, emailed me back and scheduled to come out for a estimate on Saturday and before they left, I received an estimate to submit to the owner. Very personable, honest and handled with outstanding professionalism. I will update my review once the owner makes a decision.

Jane P.

09/08/2014 12:00:00 SA

Matt was courteous and professional. My garbage disposal was leaking and was not working. I thought I was going to have to replace the garbage disposal completely but he worked so that he only needed to replace a piece and saved me money in the process.

Will definitely use them again.

Tim T.

11/16/2016

Rich from Ninja plumbing came to my house this week as my toilets, bath, shower and washing machine were all backing up. I would run a bath and water would come up through the shower. At the point where I saw my toilet waste coming up through the shower it became an emergency on Sunday evening. I tried snaking it myself but the water wouldn't drain so I needed a professional.
Rich came out first thing Monday morning and the communication with Michelle on Sunday night was first class. Via text message I was able to set up my appointment quickly and easily and Rich was right on time. It turns out it was pretty bad news. My mainline had a pretty serious blockage. More than just tissue paper and other waster blocking the mainline under the house and to the street. Rich spent the entire day with me on Monday, snaking, using the snake camera and sonar gun. It was clear it was a serious problem (possible root intrusion, corrosion or collapsing of the old 1950's iron pipes that could potentially cost thousands of dollars and require holes to be dug on my beautiful, newly remodeled home. After an entire day, Rich said he would get back to me with the estimate/quote and he only charged me $150 for a full days work. Considering I was in shock about the amount of work and money it would take I really appreciated Rich not taking me for a ride and only charging $150 for which probably amounted to 6 hours at my place.
Since money is tight and I was looking at repairs of anywhere between $5-10,000 to pipe burst to lay new pipe, I decided to spend the next 2 days getting additional quotes which I though was time well spent. All the quotes came in roughly the same so I decided to go with the final (third) company who were at my property at the time and also happened to have the cheapest quote by about $2,000. Well thats where the problems started. Corners were cut, and the scope of the job kept escalating to the point where I was getting higher than Rich's original quote. Meanwhile Rich was texting me to see if I wanted to use his services. I felt bad that I went with a different company but at the end of the day it was about price for me. No-one feels good about spending $10k to fix pipes under their house that they have probably never even thought twice about. Since its $10k spent on work no-one will ever see I figured it was just about price. I was wrong. The whole time rich from Ninja was giving me advice of questions to ask and things to make sure his competitor company were taking care of so I didn't have more problems down the road. I wish I had given the job to Rich, he would have done a better job, cut less corners and still come in cheaper in the end. A lesson learned. Call Ninja and call Rich next time you have a serious plumbing issue and trust your instincts. These guys know what they are doing, hence the 5 star yelp reviews.

Jordan C.

11/10/2016 12:00:00 SA

These guys have really great plumbers! I had the chance of having Richard, very dedicated, the guy came twice and would work hard until 10pm to fix my problems. Super nice guy and available! If you have plumbing issues, use these guys and hopefully you get Richard!

Ellen C.

6/23/2017

What a ripoff! They initially gave us a two-hour window, from 2pm to 4pm, the day after we called. They showed up at 4:30. The guy who showed up seemed pleasant and knowledgeable. The problems started in earnest when he called in his leak detection specialist, a guy named Sung. Sung was a fast talker, and seemed smarmy. He immediately tried to tell us there was something illegal about our hot water heater (which had nothing to do with our problem). He said if we hired him to fix our original problem, a leaky pipe under the floor, he would fix the hot water heater issue for free. He then told us we should completely reroute our kitchen pipes, which would be way more than the $4080 he quoted us, after joking that it would cost half a million, which we didn't find funny, since we were already stressed about the pipe. When our insurance adjuster came the next day, I gave him Ninja's written estimate. The adjuster told us that Ninja was overcharging by about $2500, and there was nothing wrong with our hot water heater, legal or otherwise. We called Ninja immediately, and told them that we wouldn't be hiring them. You shouldn't hire them either. One additional note: the plumber borrowed our phone charger, but never returned it.

alexander r.

8/17/2016

good guys and honest. they could have replaced the copper tubing to my fridge as the fridge delivery company wanted, but told me it was unnecessary.

Lori A.

8/16/2016

We've used Ninja Plumber twice now in the past month. Once for toilet issues and another for leaking under our kitchen sink. We've had Chris and Richard come out for each on separate occasions and both are super professional, courteous and knowledgeable. All issues were fixed. In addition, both took the time to explain all procedures and answer our 10,000 questions--even on plumbing stuff that had nothing to do with the issue we calling about. Chris came for a night call on a day where his shift began at 9 AM and he was still upbeat and hardworking. Richard came on a day where our AC had also broken down and it was 100 degrees outside and not much better inside. Through sweat, he finished the job with a smile and no complaints. I would not hesitate to use these guys in the future. They come same day and are always willing to help. These guys have the best attitudes and have a lot of valuable information. As a homeowner for 16+ years, I've hired my fair share of very bad plumbers who have terrible customer service. But not these guys--A+ all the way.

Boris B.

8/13/2016

Awesome service! Called on Sat but got their vm. Decided not to leave a message. Get a text from their rep several minutes later following up. I explained my issue with bathtub clog. Richard showed up pretty quickly and handled the matter. Can't say enough about business run right. Thank you!

Marjorie G.

12/12/2015 12:00:00 SA

I feel lucky to have found this plumber! Ninja Plumber was recommended highly to me, so when I had a problem with a valve leak in a toilet tank I called them. From the initial phone call throughout the repair process, they were friendly, professional, informative, and on time! Chris was the technician who came to my home to do the repairs; he was so considerate and did a great job. The price was extremely fair, and I felt like I was already treated like a valued customer. I have their phone number on my refrigerator now, and will recommend them to any friend who needs a plumber!

Sasha L.

08/11/2014 12:00:00 SA

It was a smooth experience. Jared was a sweetheart. He was on time and fixed the kitchen sink clog with ease. Will be my go-to plumber from now on.

Rachael J.

12/20/2017

Huge issues with Ninja Plumber! The guy they sent wanted to way overcharge us. It sounded fishy, then we started looking online and found the parts for under $100 and decided to do it ourselves instead of the $1900 they wanted to charge ($700 for the parts). They wanted to do way more work than needed to be done - cutting a hole in the wall?? Not only that the day they were supposed to come for the estimate - they did not show and had to reschedule for the next day after we had rearranged our schedule to be there. After the plumber left I contacted Ninja and told them their estimate was way out of line, and that I felt taken advantage of. I requested a reduction in the estimate fee - some consideration for our inconvenience for having to make arrangements for another day. I was told this was going to a manager's desk and that they would not cash my check. Guess what - they never called and cashed my check. Do NOT use them.

Eddie G.

7/31/2014

My garbage disposal was dead and Ariel and Jarrod came within hours of my call. Typical my luck as soon as they walked in I flipped the switch to show them the sound it makes and sure enough it was working. They looked closer and said the grind is loose and they can't fix it. These things always require new ones. These guys were great. No pressure. They said let us know if you want us to get you a new one. They were here 3 minutes and I thought for sure they would say we still need to charge you $89. I was wrong. They said nice to meet you, gave me Ninja Plumber gifts and left. 1000% sure I will call them again for a new garbage disposal plus anything else I need plumber related. Thank you Ariel and Jarrod. You just gained a customer for life!

Cameron Y.

8/14/2015

This was my first time giving Ninja Plumber a try, but I'm really happy I did. The lady I spoke to on the phone, Ariana, was really sweet, and explained the process thoroughly. Obviously, I don't plan on having many more plumbing issues, but if they should arise, I'll feel better knowing I have a place I can go to that I trust fully. Mor was extremely professional and the plumber knew exactly what he was doing. Was a quick and painless ordeal all around. I would highly recommend their service to anyone in need!

Heather K.

1/25/2017

I called this morning and Leslie said Edwin would be at my home today! Wow! I did not have to wait until the weekend. Edwin is great! Professional and very helpful. Really happy with Ninja! Thank you!!

Austin B.

12/12/2015 12:00:00 SA

Chris came out and quickly fixed my garbage disposal. He was polite and knew what he was doing. I definitely recommend Ninja Plumber!

Eric A.

11/18/2013

My wife and I have had the unfortunate experience of discovering some serious plumbing issues on a house we've recently purchased. After having some issues trying to deal with the plumbers we had been referred to by the seller we decided to have Ninja come out and quote us on the repair. They were prompt, very reasonable and also laid out multiple options for our situation. After the repair was made the plumber (Johnny) went through exactly what he did via removed pipe etc...in a very clear and easy to understand way. Later that evening the owner, Mor, called and asked that I test the work and keep an eye on it to make sure our problem was solved, very good service.

After clearly seeing the intentions of another plumber trying to rip us off it is a relief to have these guys available and I would recommend them all the way. No jerking around, no rip offs or pitches of unnecessary work.

Thanks Mor & Ninja!

Rich M.

1/22/2017

Ninja Plumber was great! Rich Mariani was awesome...it was an emergency situation and he worked in the pouring rain to unclog the drains under my house/yard. He came out right away and the price was more than fair! Thanks to Rich and Ninja Plumber!

P A.

1/20/2017

Updating my previous review. While I still had a less than great experience with the plumbers that came to my appointment, I was very happy with the responsiveness of the owner in dealing with my issues and refunding me for the work that wasn't done. I feel that he was truly concerned that this experience didn't represent the values of his company and that he subsequently took steps so that other customers don't have the same experience that I had. I hope that this was a one time experience and that others have better experiences based on the other reviews.

kaiser s.

01/12/2017 12:00:00 SA

ninja plumbing has got to be the best plumbing service ive ever had. their operator was really friendly and informative. richard, my plumber was able to quickly assess the problem and find the solution. he even drained it for no extra charge. as far as im concerned i found my local plumber for life. thanks ninja plumbing!

Molly B.

9/26/2016

Ninja Plumber is fantastic. I've been working with Leslie, and I absolutely cannot say enough about how sweet, compassionate, and genuinely helpful she is.

Erin W.

9/23/2016

Ninja plumber was extremely professional and helpful. Leslie was the person I spoke to on the phone and was very courteous and gave us several phone calls to update us on what time our plumber would be arriving. Anthony, our plumber, was very clean, professional, and a nice, funny guy too. The whole thing took about an hour and Anthony was able to fix our plugged up kitchen sink. It cost us $125. I definitely recommend them and would use them again! Thank you so much Leslie and Anthony you guys rock!!!

Emily B.

05/02/2014 12:00:00 SA

AMAZING! I rarely write Yelp reviews, but these plumbers are worth a mention! They came to my home last minute and fixed our plumbing issues quickly! Mor was completely professional, clean and a pleasure to work with. I would use them again in a heart beat and will recommend them to friends/family.

LA R.

9/18/2014

We had a leak coming from our bathtub faucet. Two other plumbing company's said they had to break down the wall and replace the piping. I wasn't so sure about that and did a YELP search and found the great reviews, so I decided to give them a try.

The initial phone call was very pleasant and professional. They said they would send someone the very next day and they actually arrived within the time window promised.

The plumber was Jared and he was fantastic. I like to watch as people do their job and Jared had no problem... as he knew exactly what he was doing. He said more likely I don't have to change the pipe. He took apart the handle and found that there was a tiny washer that was nicked which was causing the leak to the spout. This washer is part of a cartridge and I know that those cartridges on their own run $60-$80. Another plumber would have probably told me to replace it all, but Jared said that this will probably be fixed by just replacing this tiny washer. So he did that and no more leak in the tub!!!

Honest, quick and the most affordable plumber we have used! Will definitely use them again and recommend to all my friends!!

Laura G.

3/19/2014

Extremely professional and quick response. I called and Mor had Johnny out to my house shortly after the call. The water heater broke and Johnny replaced the unit for me. Johnny was knowledgeable, hardworking and courteous. I highly recommend them if you ever have any plumbing needs.

Brian C.

03/05/2014 12:00:00 SA

I called these guys last minute and they called me and came to my house to see what plumbing issues I was having, just awesome! One they figured out what I needed, they kept me in the loop and did the job in a timely and cost effective manner!!

Moises B.

8/21/2016

Called For a plumbing service on a Saturday morning. The best and great service. On time, good rate. I highly recommend Richard Mariani for any plumbing needs.

Sat Prem K.

1/30/2014

In my many years of property management, I have never met anyone as truly interested in his clients' interests than Mor, owner of Ninja Plumbing. He successfully is identified and fixed a chronic backup at a home in Duarte over a year ago, and I called him when my friend's home had a similar problem with root extrusion. What I appreciate most about him is his patience in explaining the ins and outs of plumbing, and for his assistance in weighing the options. He is very responsive and available to answer questions and does not charge for after hours or weekend service.

Carlton D.

11/24/2015

I was in a total bind and had an open house, but 2hrs before discovered I had a clogged main-line. Called Mor and his guy was out within 1/2hr...UNBELIEVABLE. Can't say enough good things about Mor & his team at Ninja. Ultra-responsive. Fair price. Real pleasure to deal with again and again.

Don H.

08/11/2016 12:00:00 SA

Mr. Mariani was most professional at replacing my kitchen faucet. Highly recommended!

Quoc B.

11/22/2015

So what started out as a bubbling toilet turned into a huge plumbing nightmare. Luckily the Ninja Plumbers were there to help us out. It took 3 days to get the whole thing fixed and figured out, but they were professional and easy to deal with from the beginning. They walked us through everything they were doing and were very transparent with service and what to expect for pricing. I highly recommend them for any plumbing problems you might have!

Aric J.

5/22/2016

Came promptly as soon as we called. Richard was a very friendly and sociable employee. Worked fast and efficiently and tended to all of our needs. Would call again 10/10

Henri M.

11/15/2016

We called on Ninja Plumber again recently to install a toilet. Andrew came out and got the job done. Very professional, great work! Highly recommend these guys!

Richard L.

11/20/2015

I called Ninja Plumber because of the great Yelp reviews and I was not disappointed. Bubbles were coming up in my toilets when showering and the showers were draining very slowly. I was hoping this would be a quick fix but it was anything but. I had a major root infestation of my main sewer line. Ariel and his team were quick to act and we're digging a trench for a pipe replacement the next day. The root infestation was worse than we thought but it wasn't a problem for the Ninjas who were able to sleeve the rest of the line in the same night. Their prices were very reasonable considering the amount of work that was done. Would recommend to anyone who needs a knowledgable team that can work very fast!

Charles C.

2/26/2014

Finally someone who will get the job done!!! these guys are great, they show up when they say they will, give you an honest quote and stick to it. They stand behind their word and work 100%. Also very easy to deal with and professional. I wouldn't hesitate to use these guys, ever!!!!! Great job and thank you Ninja Plumbers.

Angela Y.

4/20/2016

Richard and Rob are ultimate professionals. Surveyed the situation with my slow kitchen sink drain, got right to business. They snaked it first, they tried. I knew from a prior plumber that hydrojetting might be in my future and they proceeded with that. So great to not see water backing up nor hear glub glub. They explained everything along the way, were gentle on my old pipes, conscientious about clean up. And thanks to Yelp coupon, $100 off. Would definitely call Ninja again.

Shari O.

10/22/2018

Called Richard last week to come and fix a couple of showers as the water pressure was a disaster. I was able to schedule him for first thing the next morning. He came in to do a repair and he went out of his way to get the part and model numbers while working with the vendor and also fixed everything on site - while working out a few scenarios. This guy really took some time to fix this on the spot and stuck with it and gave us an excellent result. I also noticed he was very respectful and mannerly when interacting with everyone. He really was an ace plumber and I'm so glad we have found this company. Will definitely be hiring them again and again! Its pretty cool to have someone reliable and professional who you can trust to get the job done right. 5 stars for this guy!! Also found the receptionist lovely and very courteous on phone and email. Lovely company. Thanks for the great service Ninja Plumbers - keep the good work up!!

Yasya V.

10/23/2014

I checked out two other companies with good yelp ratings before I contacted Ninja (actually called them too, but they were able to come in 2 days, so I kept looking). One checked everything over the phone and 3 days later told me i should buy a new faucet and then he will come by (Al's plumbing). Another company's tech (Universal plumbing) without touching anything said I need a new faucet too. It took him another 3 days (5 including weekend) to find one i need for ridiculous price of $1,250 (i saw them online for $200-600). Plus I had to call every day to get an update and get a promise of the tech calling back, never happened. While all this plumber drama, my faucet leaked so bad it got to the floor and damaged the wood.

Now, Ninja's customer service rep got me a plumber in a couple of hours, because they always have somebody on emergency call. I liked him right away as he didn't suggest to buy but actually started to fix it and figuring out what the problem was. Jared explained me everything and got it done. That's a real plumber! I was lucky to be helped by a professional. Highly recommend Ninja!

Chris C.

2/14/2016

Richard and the guys were great. They worked fast and kept us informed of what the problems were and what steps were needed to resolve said problem through the whole process. I will definitely use them again

Michelle K.

10/21/2016

Still doing great. And Leslie, the new receptionist is a total sweetheart. I love these folks, even if I hate having to update the plumbing in my old old house.

Andrew W.

3/14/2017

To put it succinctly: Ask for Sung. He's the best -- he'll do a great job, and trust me, he's very good and very fair! Now for the details: it started with a simple, leaky faucet, and we called Ninja. They sent a nice guy who worked on it, and he fixed the leaky faucet, but it lead to another problem as soon as he left -- a loud grumbling noise! He then recommended us changing the pipe leading to the toilet, and changing the toilet fill valve. After presumably fixing it, he left. Guess what, the toilet was leaking the next day! We called immediately, and he came to fix it and was saying that we'll have other parts break soon and we'll be having major problems. We were not happy. Remember we started with just a leaky faucet, and he was expanding the scope of the problem -- now, we're talking about major repairs. He left, and the toilet leaked again that night! Not a very good experience. Then we called again, and spoke to Leslie who (throughout the whole process) was very organized, kind, and helpful. We told her we didn't want to deal with this nice technician anymore, because he was clearly having problems fixing an easy problem -- three visits is more than enough. So she sent out Sung -- and he was wonderful! He took the time to explain the problem, was very apologetic for what had happened. He was very efficient, super nice, very knowledgeable... and most important of all, he fixed the problem! Wow, what took the other person three visits, took Sung one visit and he cleared the problem in less than half an hour. Amazing! We wish we had him in the first place! Going forward, we will insist, and I recommend you do too, to ask for Sung.

Elena G.

06/01/2016 12:00:00 SA

Andrew showed up right within the time frame. He took care of my leaky faucet right away, gave me a very reasonable price below the estimate. He was nice and personable and professional. I'll definitively call Ninja Plumber again when in need of a plumber!

Marlene O.

10/14/2015

Highly recommend Ninja Plumber. We received same day service. Our service man Richard was very thorough, completed the job in a timely manner and worked professionally during our work hours.

Annabel C.

9/13/2016

There are no words to express my gratitude... Leslie is, I'm sure, an angel because she took such good care of me. She knew my business was, in effect, shut down until the issues were fixed and she got someone out to me so fast. She kept me informed every step of the way. But it doesn't stop there... Richard Mariani (not sure of spelling) was the plumber who came out and I swear I would have his children if I could!! So patient, and such a positive attitude, it was a real pleasure working with him. All in all, I would highly reccommend Ninja Plumbing!!

Bridgett S.

10/02/2013 12:00:00 SA

Ninja plumber is AWESOME!!!
Very professional and dedicated. Took the needed time to fix the problem. Anyone that can make my husband happy and satisfy with the service is number one in our book. Would definitely recommend them. Thanks Ninja

Matt K.

2/27/2014

Ninja Plumber just left my house, after really saving me and getting me out of a jam, and I could not be happier with the service. I called Mor at 11:00 am after my sink started backing up and my washing machine started leaking into my garage. Mor understood it was an emergency and Matt, the guy who did the work, got to my house within 90 minutes. Matt cleared the blockage that was causing the backup and even fixed a slow draining sink on the other side of the house that other plumbers had tried (and failed) to fix before. I am really happy with them and would definitely recommend them to anyone. Awesome job, guys!

Jonathan G.

1/26/2017

I called for an ongoing sewage smell problem in my condo and Richard Argot came out same day and was such a nice, professional guy. He knew he came a bit late and apologized which was so refreshing. The quality of his professionalism and work ethic is not what you typically think of a plumber, many of whom you don't feel comfortable with coming into your home or worry they'll try to rip you off destroying your home and finding things that aren't there. I loved how Richard explained everything he was finding and doing and didn't try to make me feel like he just knew better than anyone else. He was willing to try anything to please the customer and make things right. A true professional. And he took pride in his work. How many people who work in your home can you say that about? From the way he cleaned up the floors after he was done, wore booties without being asked, put down a mat, sealed our toilet, fixed our drains, and just made my wife and I feel at ease that he would be there to help no matter what. I rarely write yelp reviews but this guy is a class act. Will definitely be calling Richard A and Ninja Plumbing back again should we need them (fingers crossed we won't!). Thanks Richard! -Soup man Jon

Amy P.

2/25/2016

Excellent work by Richard. Thanks Richard and Mor for all your help:). Great Service! I will have you come back again.

Mark F.

2/21/2016

These guys are awesome! Great friendly service. They really value customer satisfaction. Richard fixed a clog in my kitchen sink and replaced a broken trash compacter I had. He explained everything thoroughly and made me feel at ease with the whole process. The $100 for $200 Yelp deal was very helpful. Thanks again!

Mad H.

2/20/2016

I called Ninja Plumbers and they were able to come out the next day and do a full inspection on my home. Chris and Moor were on time, thorough and professional. Totally satisfied. Just mention the yelp deal and you get $100 off. Thanks, guys!

stefanie a.

12/02/2014 12:00:00 SA

Let's do talk about Ninja Plumbers. I hired Mor to repipe lines which were discovered as damaged on a recent home inspection. When his crew was out excavating the site they discovered that the septic tank itself was damaged. Knowing nothing about septic tanks I had to perform some lengthly research so I understood clearly what was in store, and to educate myself as a consumer.
LA County requires if you are within 300 ft.( could be 400 can't remember now) of a city sewer line you must connect to the sewer line and cancel the septic tanks. This is a big project. (30-35K)
About three days after the job began I visited the job site and discovered that the company doing the actual work was Sewer Spy who Mor subcontracted as he didn't have the capability or experience or equipment to do the job. I found this to be a bit sneaky-a sign i should have pulled the plug. A professional ethical business owner would have disclosed this upfront. The work was completed and I asked Mor to forward the final invoice. The final invoice arrived but it was the exact same document he sent me at the beginning of the job with no updated amounts for the line items. This is problematic as you need to show the customer the correct and precise breakdown of the bill. This is a big invoice, so i sent the invoice back to Mor and asked him to provide me with the invoices for each of the line items. The reason i did this is because the amounts on the estimate were way off from my research so i wanted to make sure he was charging fairly. I expressed to Mor in the email that I would happily pay the invoice in full once he could provide invoices for all the items- fair enough. About five days later a registered letter came and Mor knowing that I was closing on this house put a lien on the property. WOW! He did not call me to discuss to walk me through the charges or make any effort at all to explain the charges which is all my goal was- to make sure the pricing was fair and accurate. Can you imagine the shock of such an aggressive action. My shock quickly turned to humor as I knew what he did was stupid as i have the right to ask for a breakdown of costs. I went around Mor and had the gentleman at Sewer spy to go over the invoice with me, after I was satisfied with his explanations of costs, I sent Mor the payment for the balance owed. This is about 3 weeks from date of invoice to date of full payment and elongated only because Mor could not provide any receipts. After the check was cashed I asked Mor to remove the lien from the house, he stated he would not do this until I signed a letter he drafted that basically said I would not report him to the license broad for contractors or give him a bad yelp review!!!! Bad Mor Bad- guess what you can't do that!! Of course i did not sign the letter and then I contacted my attorney and found out that I could sue him for what is called clouding title. in short i told him if he didn't remove the lien I would sue him. I never heard from him again. Who knows if the lien was legit to begin with as he had incorrect information on the document and I never saw a court registered copy. In short, i would never hire Ninja Plumber again and hope that Mor has learned how to bill more correctly- but from reading other reviews it appears not. Most of the reviews here are for small projects- I think that is something Mor is good with, but for big projects I would suggest look for a company that will do the job themselves.

Craig T.

8/13/2016

Fast, on-time, professional and honest. Ninja plumber came out and determined that I would save money by ordering the replacement parts covered by warranty from the manufacturer, as opposed to a total new faucet replacement for my kitchen sink. I was able to order the parts and repair the easy fix. Very hard to find plumbers with integrity and honesty these days. I will call them in the future when I have a plumbing issue.

Chantel G.

4/19/2014

Quick, easy and painless! The best experience I have ever had with a plumber. They were super nice on the phone and in person and fixed the problem in no time at all!

Syb G.

7/26/2016

My toilet wasn't flushing properly and I didn't notice until very late in the afternoon. When I phoned Ninja a very sweet lady assured me that she could get someone out to me even though it was late notice and she followed up with me several times to let me know the eta. I know it was late in the day for her and I am sure that she stayed past quitting time to help me. Richard A. came out and he was professional, knowledgeable and just an overall nice guy. It took him about 10 minutes to unclog the toilet. Upon completion he had me inspect the toilet, take a few flush tests and he even tightened my toilet seat that was loose. I couldn't be happier with the service and will always use them and recommend them to family and friends.

Benni J.

1/17/2014

Writing this on behalf of my mother who never sign up for anything to write reviews, but called to ask me to write a 5-star review for Ninja, especially a big thumb-up for Matt. He is able to solve our plumbing problem (shower has only hot water but no cold water) with such efficiency, and what's so great about them is a trustworthy follow-up service! Will definitively recommend them to friends!

Victor D.

1/17/2016

Happy new year to me! Just bought my first house and had sewage backed up all throughout. (sh***y situation) This is one of the worst experiences anyone could go through. I was very fortunate to have found Ninja Plumber. From the moment I called in and spoke with Mor they were very responsive. They came out the same day I called, inspected and found the source of my issue. One of their team members, Richard, was sent out to me that day (same day and after hours). Richard was very friendly, professional and very knowledgeable. He was patient in answering all my questions (there were a LOT) and set proper expectations of what I could expect moving forward with the work needed to be done. I'm in the first phase of the work they've started and will update once the second and final phase is complete. As of now, the work they've done is worth every penny.
Also, what's great about these guys is they have all the latest tech (state of the art) to help diagnose the issue and help reduce my cost at the end of the day. Always better to address the source of the issue than just a band aid. Mor and Richard were very helpful in making that happen.

Chad K.

1/15/2016

Great service from Mor! Two hour turnaround time and was very thorough on the job, giving me multiple options and price-points for the repair. Great follow-through. Thanks!

Robyn H.

3/27/2018

We absolutely LOVE Ninja Plumber!!!! We have used them about 5 or 6 times over the last 3.5 years. Last week we had a serious plumbing issue (ie: water flooding the bathrooms, spilling out into the hallway---ruining our floors. We have insurance but their plumbers couldn't come for 24-48 hours (WTH!). Que: Ninja... They send Andy who was a pure JOY!!!! He worked in the pouring rain to get a temporary fix while we had 3 days of storms. He came back EVERY day for a week until he found the problem (had to replace our sewer line) and stayed late just about every day including Sunday. He was the consummate professional, communicative, efficient and thorough. Throughout the process, he explained to us what he was doing and why. We also appreciate that every one he brought to assist or perform another task was just like him(shout out to Tobias, Melvin & Robert (the cement guy)! They turned a horrible disaster into a can-do situation. Thank you!

Pumpkin P.

01/06/2016 12:00:00 SA

We needed three drains cleared. Richard and his partner were timely and got the job done in short amount of time, they even cleaned the tub afterwards. Very pleasant, professional and courteous.

Chris D.

8/20/2013

What can I say? Ninja Plumbers went above and beyond the call of duty, and cleaned up a messy situation (literally speaking). They came to my place at no charge to check out a leak I had. Some of the other plumbers I called were charging just for the inspection. Meanwhile, Matt at Ninja came over and said not to worry. He suited up right away and immediately began checking things out with no questions asked. Came back with a few good pictures that he took with his phone and gave me a detailed explanation of the situation. Luckily, things weren't as bad as I thought they would be and they fixed it on the spot. Mind you this was at 11:30 at night on a Sunday. Thank you for the stealth job and making my Monday a little less suck!

Jeff R.

10/18/2013

Had a terrible clog and Ninja plumbers came to the rescue. Mor clearly communicated the process and cost. Mike did an great job in assessing and fixing the problem and I really appreciated his honesty. Mike also did an outstanding job in installing a clean-out vent that was better than originally planned.

S A.

12/14/2015

Matt S came and saved the day! What I liked best is that he was so calm and mellow about it all. Efficient, professional and super polite. Also when I called they followed up with a text and were really personal - thanks Judy!

Rachel A.

06/02/2016 12:00:00 SA

I had a great experience with Ninja plumbing this week when the shower and toilet line in my master bath became clogged. I called at 7pm and Richard was at my house within 2 hours. He was very courteous and worked quickly to fix the problem. I will definitely call Ninja the next time I have a plumbing problem.

Cali G.

11/27/2015

They had missed their apt (after I had missed work to be here) due to a clerical mistake on their part and they offered to pay for my service as a result, which I appreciated. Matt S came out and did the job. It turned out to be a bit tricky but he took the time to do it right, and was very nice as well. I have been through a lot of plumbers and it's rare to find one with both good integrity and good service. This one has both - I would definitely use them again!

John H.

11/27/2013

We had just bought a new house and were doing some initial work on the plumbing to make sure everything was ok. We gave Ninja Plumbers a call and its a good thing we did! Mor and Justin came out the next day and were extremely courteous and professional. They walked around the whole house inspecting all the pipes and plumbing. This is an epic plumbing tale, scroll down to the bottom for the Too Long; Didn't Read (TL;DR) cliff-notes version.

It was when they were looking at the piping from the inside with a camera (thorough!) to make sure there were no blockages (the house was built in 1939) that we started to see some of the problems. Due to the house being built in 1939 Mor wanted to make sure there wasn't terrible corrosion with the older metal pipes. The metal pipes were clear but the newer ABS plastic pipes down the line presented a problem. There was an offset with one of the pipes causing a standing water situation as well as a possible debris trap which could possibly cause later issues. The offset was so bad it prevented the camera from checking the rest of the piping. Mor said he would be happy to take care of it. This is where Justin comes in. Justin is a beast of a man. They came back the next day and Justin dug an 8ft man-sized hole to get to the pipe in half a day. They fixed the offset and did their due diligence by checking to make sure the rest of the pipe was cleared of obstructions all the way to the sewer for me.

Thats when our epic problem arrived. When checking the rest of the pipe, Mor found what looked to be a root coming through the pipe which would present a problem later in time when it came to making sure everything went all the way to the sewer. He made a point of showing me the camera footage and letting me see all the steps in the process. At this point Mor presented me with a list of options and pricing to let me choose the next course of action. It was a very pressure free situation. I asked his advice and after listening to all the options and price points, I made a decision and we moved forward. Mor was a good listener and made a point of not to act on any decision until I was informed of the situation and what the next possible courses of actions could be. He makes suggestions for consideration and is very good at helping you make informed decisions.

Enter Justin again! Another 8ft deep man-sized hole next to where the original was! They opened the pipe and attempted to cut the root. Thats where the plot thickens. It turns out it wasn't a root but concrete! So we had concrete that had collected debris over time and looked just like a root. Apparently the previous owners used some ABS plastic piping and some clay. It was the clay piping that was surrounded in concrete in accordance with city code. This was where the problem laid. As the camera went down the pipe, the concrete popped into the clay pipe at several points.

Again Mor presented me with different options to take or the option not to take any. I wanted to fix the issue and not have it reoccurring through the years. One of Mors options was to line the pipe with a fiberglass-like layer which would prevent this from ever happening again. He also slapped a lifetime guarantee on it (like all of the other work he did) so that made me feel better. He also offered up the option of adding an outlet by where the problem area was so if there ever was a problem in the future I could snake the pipe (an $89 cost if I got it done by other plumbers) instead of a costlier hydrojetting (hundreds of dollars). I took him up on his money saving idea.

So we went forward with lining the pipe and installing an access tube. I wasn't there at the time they finished but Mor was sure to take video for me to review later. So, everything said and done, they took care of some major issues for us with professionalism and a smile the whole time. In fact, as I am writing this several days later, Mor arrived at the door to show me the video as I was unable to see it up to this point. He went out of his way to make sure I was happy and satisfied. He gave me great pricing and kept me informed of everything he was doing every step of the way. He mentioned that this was one of the tougher jobs he had ever seen and they only took a few days to do all the seemingly unending work.

TL;DR - Mor and Justin are great guys and great plumbers. They took on what would turn out to be an epic job. They are extremely nice and professional. They will walk you through the process and keep you informed of everything. They won't make a decision without you and give you all the options to any issues that may arise. They gave me great prices and made it a point to make sure I was comfortable and satisfied the entire time. They were hassle and pressure free when it came to making decisions. I can highly recommend them for any plumbing needs you may have.

Nat W.

7/29/2015

They have unclogged my bathtub several times. With two women using the shower it was frequently clogged due to hair and all that. They are timely and professional. I don't remember who came but it was a different dude every time. Overall I was happy with their service and will be contacting them again in the future!

Allison P.

12/31/2014

Dropped a favorite earring down the sink on the morning of New Year's Eve. Everyone I called was closed except for the Ninja Plumber. They gave me a two hour time frame within two hours of when I called and showed up on time. They were very professional and worked quickly. The pricing was very reasonable. I highly recommend them!

Tammy R.

5/18/2016

This is the most professional plumbing company I have ever dealt with. Everyone was helpful, responsible, and easy to understand, from the lady answering the phones, the dispatcher, to the plumbers. They called back to check that the situation was working after the plumber had left just to be sure that I was satisfied with the work. All this for a reasonable price. I highly recommend them to anyone who needs a plumber.

Alex M.

5/16/2016

Ninja Plumber team did a good Hydro jetting service for my SFR. They were professional and thorough. Please keep up the good work!

Blair A.

1/28/2014

I have NEVER EVER written a review for a service in my life! But to day I experienced something in a whole new league. After a failed attempt from Home Depot as well as another local plumber to install and remove a faulty toilet that had flooded my house and ruined my hardwood floors. I stumbled upon this silly company NINJA PLUMBER ... sounds like something from a cartoon, well allIi can say is when I called about 1 pm the owner said Im goona take care of today is that Ok? I was a bit surprised and said sure .. Well he sent a well spoken , well dressed and nicet tech who not only installed toilet and replaced faulty line but also rehabbed another toilet in the house.. Name is catch but service is AMAZING. Price was super reasonable no gouging here! thx again BLAIR AARONSON

Marisha B.

05/06/2015 12:00:00 SA

My husband and I wanted to install our new kitchen faucet ourselves, after a few trips to the home improvement store and a leaking faucet I called Ninja Plumbing. Not only did they show up the same day and in time but they were able to fix the problem and explain that the needed part was not typically carried by such home improvement stores. They were awesome.

Mark M.

10/27/2013

Great service and right on time. I had a leak coming from an underground pipe that was running up my water bill. These guys found the leak and repaired it without a hitch. Mor and Johnny are nice and reasonable guys. I highly recommend Ninja Plumber and will definitely use them again.

Mely G.

10/24/2013

OUTSTANDING SERVICE is an understatement! We had a major clog in our main drain and after calling around, Mike and Mor came to the rescue. Mike was very professional, kind, dedicated, and determined to get the job done. He worked non-stop for about 8-9 hours straight and refused to leave without fixing the problem. The problem ended up being bigger than anticipated so hours after Mike left on the next day, Mor sent two other guys to do a hydro jet cleaning and that resolved the problem. So glad to have stumbled upon Ninja Plumber, we are lifetime customers! Highly recommended for any plumbing needs and you can count on excellent customer service, efficiency, and reasonable prices.

Michael M.

01/10/2016 12:00:00 SA

We had a few internal plumbing issues in addition to some real drainage problems in the yard. Ninja was very responsive. We were helped by Scott who came right out and fixed our issues. He was very courteous. He communicated throughout the process and informed us about each of the various plumbing issues. He used the hydrojet on our exterior drains which gave us confidence we could make it through El Nino. Thanks Scott! - Mike from Encino

Natalie L.

01/08/2016 12:00:00 SA

Wow, all I can say is thank goodness for Ninja Plumber! We had a plumbing emergency this evening and were afraid we were not going to have use of our water until morning. Moore came to our rescue!! He was super friendly and worked until midnight until our problem was resolved. After everything he did for us he still charged us a completely reasonable rate. We feel so lucky that we found this company, which we have been using for years.

Zac L.

01/08/2016 12:00:00 SA

Friday night and our mainline backs up. Of course we think it is a disaster, until we called Moore at ninja plumbing. He quickly assessed the issue and was here within an hour. An hour after that the problem was solved. As if that was not enough he was friendly and professional, and charged us an extremely reasonable price. We've used ninja plumber before and also had five star service, and will definitely use them again when the inevitable plumbing surprise strikes.

Dave M.

01/08/2016 12:00:00 SA

I had an emergency plumbing issue and Chris just tackled it swiftly and adeptly...you could say, like a ninja! He was here within 20 minutes of my call and he stayed until the problem was fixed and all of my questions were answered. I would not hesitate to call them again or recommend them to anyone. Really great job!

Lesley S.

4/15/2016

I gave these guys 5 stars for the work they did a couple of years ago, but recently I needed the receipt and couldn't find it, so I called them - not holding out much hope that they would bother to look for it for me, but they managed to find it and send it over.... So 5 stars for plumbing work ... And 5 stars for customer service

Kelly H.

04/05/2016 12:00:00 SA

I am truly impressed by these guys. Richard was very professional and great at explaining all the different steps he had to perform on my my blocked kitchen sink. I actually called two different plumbers and Ninja got back to me and the other one never even called me back. Richard not only navigated around my very interested yorkie, but fixed our sink problem that proved to be more than a simple snaking. I would highly recommend them.

Michael W.

12/16/2015

I called and scheduled service for next day. Matt S. came and fixed my gas line in less than 2 hours. He was fantastic. I would recommend them to family and friends.

H C.

9/14/2015

Ninja Plummer was great. Richard came by when we were having an issue with a slow draining bathroom sink. He gave us a clear explanation and a few options on how to fix it. He ended up snaking the drain and doing a little bit of flushing with water. He was quick and efficient and was on time as well. Drain is running back up to speed now and we will definitely use them again as well as recommend to our friends and neighbors!

Lara F.

4/23/2015

I've used these guys twice now and they have been great! On time, excellent service and I don't feel like I've been taken advantage of when they leave. Professional, knowledgeable, and get the job done. I hope to not use them again, but if I need to, I won't hesitate to call.

Anita C.

03/06/2016 12:00:00 SA

Excellent service by Richard and Robert. Professional technicians. Highly recommend. Thank you Ninja Plumbers

Smoke D.

2/28/2014

Had a few issues. Thought it was fixed but it wasn't and they came back out to fix it and went above and beyond to make sure the problem was solved and got it done.

Amy H.

04/07/2015 12:00:00 SA

Ninja Plumber's have been a tremendous help to Harley Davidson of Glendale! We appreciate everything!

Alicia R.

8/17/2015

Highly recommended! Was in urgent need of a quick service since I needed to leave town, and gladly I called them and had met Mor, who was very helpful, and made sure to take care of the water pipe that burst in my wall, especially since I needed to leave out of town and needed it to get done asap. Luckily they were very professional came on time and did a quick and affordable job. Very satisfied. Thank you Ninja Plumbers!!!

Heidy C.

8/14/2015

Ive been searching for a good quality plumbing service to solve my shower drain problem &found these guys. Called in to get an estimate &it was fairly priced. They came right over &did a quick job. Didn't leave a mess &were very friendly. In my past experiences with a plumbing problem, I usually keep my eye out to make sure they don't break anything but I felt so secure &they reassured me that the problem would be fixed fast &it was. What else can I say? Friendly &proffessional staff. Will definitely be recommending them.

Briana S.

1/28/2016

I can't say enough great things about Ninja plumbing! Richard came to my house to fix multiple issues and he was beyond helpful, informative, and truly went above and beyond. When we had a previous issue, the owner of the company was in constant contact with my husband even while on summer vacation. This is our second time using Ninja Plumbing and we don't ever plan on using any other plumbing company after finding them!

Harry P.

1/21/2016

Richard was the plumber who came out to snake our drains. He actually had to cut open access to our tub drain because it had been installed wrong. He was friendly and showed me what the problem was and what he had to do. Very professional. He fixed the back up we were having. The tub had been draining so slowly. It will be good to take a shower and not be standing in ankle high water at the end.

Dave L.

10/02/2013 12:00:00 SA

These guys were great all my plumbing issues
We're resolved quickly without a big mess
i am Happy. And satisfied

CJ W.

07/09/2015 12:00:00 SA

I've never seen a plumber with such amazing customer service! You can tell they're in it for customer satisfaction and repeat clients, not just a quick dollar.

Dane W.

4/30/2015

Richard was very enthusiastic, meticulous, and thoughtful in his work. Would recommend his services to others. Seems like a nice guy who enjoys and takes pride in his work. He even mentioned that if a plumbing-related problem is repairable, he is almost always able to fix it.

Scott E.

4/28/2015

I love these guys! It's so hard to find honest hard working people that won't rip you off and that's why I will be calling them from now on. Robert stopped by to give me a free estimate. Instead of making up a huge problem (which the guy before him did and I knew it wasn't true) Robert discovered there were no plumbing issues. I only needed a longer shower curtain and to reveal the area. The water had been leaking out of the shower and made a wall soft. Robert was so helpful and down to earth and genuinely wanted to help. He cut two holes in the wall and we looked to see if water was leaking. It was obvious these holes were previously cut in the same places so I'm sure it was the right thing to do. There were no leaks. The free estimate remained a free estimate. An honest plumber to admit no plumbing was necessary. How many plumbers would be so honest? No wonder they get great reviews. I'll be calling them first the next time I need a plumber. Thanks Ninja Plumbers!

Emily N.

2/25/2016

Ninja Plumber is the best! We have used them for several big projects. I can't recommend them highly enough. Whitney

Michael M.

06/03/2015 12:00:00 SA

Awesome service! Richard came to our home at the appointment time, and he took care of our leaky fridge no problem. Friendly, our kids liked him and our 19 month old kept saying hi to him every few minutes. Use the yelp deal! Prices start off very fair, and the coupon makes it seem almost unfair for the ninjas.

R S.

12/05/2015 12:00:00 SA

Matthew Torkelson from Ninja Plumber did an awesome job. He showed up within an hour of us calling for service and completed the job (installation of a gas valve for a gas dryer and laundry hookup) without any hassle. He was even extra quiet when our baby was sleeping. Would definitely call Ninja Plumber again and I highly recommend Matt!

Tabatha C.

12/03/2015 12:00:00 SA

We are in the pet business and have several locations in the LA area and have used them at all of our locations in the area. They are very responsive even on the weekends when we have issues come up and need someone ASAP! Steve the tech was very courteous and able to adapt to our busy grooming department to get the job done without any issues and was very friendly with the staff (this is not always the case with some vendors). This is my go to plumber when we have any issues, we also use them for our annual water heater maintenance. Edgar in the office is super helpful and is available via text or phone to request service or if you have any questions. This is a great company to work with and I would highly recommend them for your residential or commercial needs. Quality work and great service with a very nice staff!

Liv M.

12/01/2015 12:00:00 SA

We hired ninja plumbers to fix our sewer line. They are on time, professional and worked within our budget. We highly recommend them.

Joe U.

11/21/2015

I called obscenely early in the morning, and immediately got a text that Matt was in an area that could not get calls but asked how he could help. I explained my problem, and he assured me he would be here from 11-12. He quoted me a rate immediately too if my toilet just needed snaking. He texted me before 11 to ensure he was coming and arrived at 11:30. He did a lot of diagnostic work - explaining everything to me as he went and offered to let me see myself through his camera. Ultimately, he had to take the toilet off because a bottle of cologne had apparently fallen in the toilet and got lodged so the snake didn't work, but he did fix it and even showed me the broken bottle and where it got stuck. Overall, great value and very good customer service. I will definitely use them again.

Bill N.

11/28/2014

It's Thanksgiving day, I have a clogged and leaking sink. I called Ninja and even though it was a holiday, they were at my house in an hour and fixed the clog and leak. Not sure what I would have done without them.

Alicia M.

7/13/2015

The owner made a serious effort to reach out to me regarding my experience and gave me a full refund. It isn't often that you see a business that is willing to do something like this to show their true integrity. It is greatly appreciated.

Suzanne C.

07/03/2015 12:00:00 SA

Octavio and his supervisor came in per my request for a plumber and full filled the job on point. Both were very professional and detailed as to what needed to be done for the leak to go away. Thank you Ninja Plumber for your service and professionalism.

Cleo M.

10/12/2015 12:00:00 SA

Search no further -- Ninja Plumber is a real find. I'm in the midst of some home improvement, dealing with some ruefully incompetent carpet installers, window washers, etc. But from the first contact with Ninja, I felt I must be dreaming -- they are extremely courteous, extremely helpful, AND very fairly priced. Richard came out to fix my plumbing problem, and he was great.

Richard O.

10/06/2013 12:00:00 SA

Ninja Plumber is the way to go for your plumbing problems. Mor was very helpful by setting up a same day appt. on a Sunday. That was great! So Mor sends out Mike, cool guy from Pittsburg who is very knowledgable and informative about plumbing. Not only did Mike fix my problem, he went above and beyond. Being last minute and Sunday I figured my drain pipe wasn't the only thing getting reamed, but the price was very new home owner friendly. I wouldn't hesitate to have Mike come back for all my future plumbing issues. Give Mor at Ninja Plumber a call and your mind will be at ease.

Kristine C.

9/14/2015

This is the best plumbing companies I have ever used. Mor and his team are honest, they do not try and gauge you. They do quality work, I have recommended them to others and everyone has been extremely pleased with the work Ninja plumber provided.

Mel C.

09/02/2015 12:00:00 SA

Richard came to fix a major kitchen faucet problem, and ended up going with me to the hardware store to buy a replacement faucet, and then installing it all in the single visit. He was as nice and helpful as he could be. Soon thereafter I noticed a problem with it, and called Ninja Plumber. That very day Richard came and solved the problem completely -- all with a smile and no extra charge. Their price was reasonable, and they were so friendly and helpful that I'm happy to recommend them!

Nathan H.

05/07/2015 12:00:00 SA

I had a water bill that showed 5x typical water usage, and called these guys to help me figure out the cause. They sent out three technicians on a Saturday, and without tearing anything up talked me through all the different ways to detect and measure which part of the house was causing the excessive consumption. The leading culprit was a mis-programmed sprinkler system. They suggested I look up programming instructions and test that out, and sure enough that was the cause, and I've since fixed it easily. Best of all, they charged me nothing for the visit, since they gave me only advice rather than a diagnosis of broken plumbing! I'd definitely use them again.

Julia H.

07/06/2014 12:00:00 SA

Classy high-quality people. Kitchen faucet snapped off. Ariel sent over his guy on a Saturday, last minute - told me the minimal price for the estimate to be used against the fix cost. No problem. Set to come back with the parts and do the fix on Monday morning. Late last night our landlord who lives in China hence the delay, decided to go cheap and send his handyman out here instead of using Ninja. Disappointing. Ariel had given me his cell # (yay customer service), totally understood (classy) and refused to take the fee for the evaluation/estimate (which I would have paid, I told him). SUPER CLASSY. Ariel, you made my Sunday. THANK YOU.

Sofia A.

02/12/2015 12:00:00 SA

I found Ninja Plumber on Yelp when I needed an emergency replacement of my gas line that had been cracked by a fallen tree and my regular plumber wasn't available. They quickly produced the estimates that the insurance company needed and were able to do the work at short notice. The prices were very reasonable (I got several other quotes). They showed up on time and did the work efficiently and neatly. The plumber was friendly and bright and helpful (he even repaired a few broken sprinkler pipes for me and wouldn't take any money for it). I had some personal circumstances that made the job a little more complicated and they were very thoughtful and respectful about accommodating my needs. I would definitely recommend them and will use them again.

Caryn M.

8/14/2015

I called a few weeks ago regarding an issue with my pipes at my house. I was looking for a reasonable price and this young lady, which I believe her name was Ariana helped me out. She was really kind and sweet and gave me a good price! After all the the experience I would definitely recommend Ninja Plumber!

Seth S.

9/27/2014

These guys were amazing. the last time I used them, one gentleman was at my house shortly after I called. He diagnosed the problem, showed me what was going on, then fixed it. Prices are very reasonable as well. They are the only plumbers I use now.

Esther B.

02/05/2015 12:00:00 SA

I called Ninja because the toilet at our work was leaking water from the bottom every time we flushed. Mor from Ninja was very helpful. He gave me some simple suggestions to try before coming out and it worked. Saved me from even paying for the service charge. Thank you Mor and Ninja! I appreciate your help and honesty. I will definitely be calling you again in the future. Would highly recommend them.

Bruce S.

09/11/2014 12:00:00 SA

I needed a gas line for new grill. Nothing complicated but Jimmie did it with calm competence. Got a discount PLUS the yelp $100 discount. I will call them back for future plumbing needs.

Marc B.

7/25/2013

I don't like Ninja Plumbers, I LOVE them! Having to call a plumber is not fun... Hats Off to Matt & Mor for making it better!! Mucho thanks guys!

J K.

7/18/2015

These guys were awesome-in particular Matthew. They had a big job that got even bigger over the course of the process. They stuck to their quote, handled all the hard work and did it very quickly. They were prompt, clean and respectful of the house, yard and neighbors. They did an amazing job installing 10 foot deep clean out, lining 80 feet of sewer line to the city line and 20 feet into the house. They were a real life saver and were far less expensive than most other options. We can't recommend enough!

Peggy B.

7/31/2014

Ninjas, indeed. My house is so old that my pipes were clay. Yes, CLAY, and roots galore that broke the clay piping. I had sewage backing into the house and needed someone out ASAP. They called me back right away, they came right away, they finished right away. They assessed the problem, ran into another, called for backup and within 3 days (which was much shorter than I anticipated, given the problem) my plumbing issue was fixed. Everyone that came out had an amazing attitude. The Ninjas are SUPER HONEST AND UPFRONT about cost. They care because they followed up about a week or two after the work was completed to check on us. Who does that anymore? I highly recommend Ninja Plumber. I know I'll be calling them for future work on our house and will recommend them to everyone I know looking for a GREAT plumbing company.

W C.

10/27/2014

One of their guys came to my house and did an assessment of work needed. He said he'd come back with a quote and never did. I called to follow up a few days later and he finally got back to me with a quote much higher than I expected. Needless to say I was not happy. I sent an email to Ninja with my complaint and Mor, the owner, responded immediately. He apologized and offered to come to reassess my house personally. He was flexible to my schedule and was very responsive. He also came back with a much lower revised quote. He offered me options on what needed to be done and what could wait til later. He was also very clear on the cost of the parts and how many hours of work was needed. I appreciated his openness and honesty and this really made things right and he has earned me as a longtime customer. This guy knows his job, is a professional and is an owner who cares about customers and relationships.

S P.

05/07/2014 12:00:00 SA

Ninja's customer service is excellent. They were attentive on the phone, scheduled an appointment right away, and came to my place as scheduled. During the appointment, they did a thorough check of my plumbing issue and answered all my questions. Their service has been nothing short of professional and I won't hesitate to call them again.

Elsa L.

06/06/2015 12:00:00 SA

Ninja Plumber did a fairly large job replacing the sewage plumbing line for our duplex, as well as a smaller bathtub leak fix. They did a highly professional, high quality job. Their price estimate came in considerably lower than two other competing firms that provided estimates. Jimmy and Ariel were great to work with throughout. I would recommend them highly.

Lourdes C.

8/14/2015

I contact the plumbers yesterday and Ariana help me out over the phone she was polite, kind, and helpful on getting me service fast and efficient. She is a true representation of a great company.

Anna K.

7/31/2014

I called around 7:30 a.m. because my kitchen sink was clogged. I was told someone would be at my house between 8:30 to 9:30; Richard, the plumber, arrived at 9:45. Not bad. Richard was very professional and polite. He worked very hard to get my sink unclogged. I think all in all, it was a great experience.

Bill M.

05/01/2015 12:00:00 SA

They did a great job and were incredibly fair on price. And got the work done fast. Very happy to know and trust a plumber in LA.

Sydney C.

4/27/2015

Ninja Plumber is wonderful! I called them to come out and fix a broken toilet seat after dealing with a few other shady plumbing services who tried to charge us way too much. Ninja was quick and reliable. The people I spoke to on the phone were competent and professional. They were reasonable, and gave us a great deal! They will be my company's go to plumber from now on!

Charles K.

12/29/2014

An honest and knowledgeable professional, Ninja Plumber gave me advice on how to fix my minor plumbing issue. How good and awesome is that? Definitely earned my trust and admiration. Now, if my handiwork doesn't solve it, or I encounter any real plumbing problem in the future, I am definitely hiring Ninja Plumber!

Lizzie M.

3/24/2015

First experience with Ninja Plumbers which i found here on Yelp. I had a leaky designer type faucet in a powder room. I called and 3 hours later that afternoon someone came by and told me that the problem was simply there was dirt inside the faucet. IT now works fine. I was charged NOTHING. I have told all my friends about this company as in this day and age finding such honest , fast and fair service is unheard of. I will certainly use them again for all my plumbing needs.

Tim N.

06/04/2015 12:00:00 SA

Similar experience to David W's- a review for non-service: called Ninja a few days ago for a leaky faucet. They gave me a t 9-10 window for today. 9:30, they called to stay they were stuck in traffic. At 10, they texted to say they had an emergency and needed to reschedule. Having taken the day off for this issue, I told them I couldn't afford to take off another day, so I said I would look elsewhere. Dispatch offered a discount, but I had to find a different plumber. Regardless, a while later, the owner called to apologize and said if the other service did not work out that they'd appreciate if I gave them another chance. Shit happens and I get it. Just didn't work out. But the follow up shows they care. They are OK by me!

Daniele R.

02/04/2014 12:00:00 SA

Ninja Plumber was great at getting a bad clog opened. Reasonable price and very professional and courteous service.

Mike S.

3/16/2015

Ninja plumber is the greatest . These guys go the extra mile and get the job done . These are the only guys you should call. Much love my ninjas - mike schwartz

Jesse W.

12/09/2013 12:00:00 SA

These guys are great! Sewer line was destroyed by Ficas. Mor and his team came over, gave me a great price, and didnt leave until the job was finished (11pm!!!). Very clean, thorough, insightful and professional.

Ron R.

03/08/2017 12:00:00 SA

After dealing with another very large plumbing company for over 3 weeks, parts ordered 2 hrs labor & a faucet that stopped working 24 hrs later & a bill of over $668.00 for 2 hrs and an outside hose bib, The wife was NOT HAPPY. driving on Lavey Ave. Newbury Park, I saw a LLOYD plumbing truck, Went in side office & talked with 3 charming ladies, I tried for a Military Discount. That didn't work. We made an apt, No hot water in kitchen made it urgent. Shane appeared bright & early, Super good person. Had our New faucet (under warranty from Moen, life time warranty) they sent a replacement since the 2 hr repair with parts didn't work. From the previous very large plumbing company: However, Shane had the new faucet INSTALLED & WORKING IN LESS THAN AN HOUR. & no mess or anything. All for $140.00. I learned a lesson from this experience. The $686.00 I paid is the lesson learned. I should have asked for a full refund. they did return & 240.00 I felt it wouldn't be right not to pay for some time & labor. BUT, we now have LLOYD PLUMBING. on our board. permanently. Great company. This entire household thanks you.

G G.

5/20/2014

WARNING! some of these techs don't know what they are doing! Damaged walls and crappy pipe fitting. Only thing great was that I got a refund BEWARE! Called in a master contractor and master plumber both couldn't believe what they did.

Ashley B.

11/11/2014 12:00:00 SA

I was a damsel in distress when I came home from work one evening to find water from my kitchen sink overflowing onto my counter and floor. A friend referred me to Ninja Plumber, and they were able to come out that night. Richard took a look at the problem, and said that he would do everything in his power to fix the issue. Luckily, after using several snakes, my sink was finally draining again. Thank you to Richard and Ninja Plumber!

Lijun Z.

02/04/2015 12:00:00 SA

This place is very friendly and professional. The technician is friendly and helpful. I will definitely use this company again in the future.

Robert M.

4/23/2015

Update: The fire suppression system expert says that the valve was mounted in the wrong place and will either have to be removed, or moved farther down the pipe. The new valve as installed is not allowed and will need reworked. Given that its still possible the expert is wrong, I'll give Ninja Plumber the benefit of the doubt and move my star rating down to something as neutral as I can. They also wanted $200 for a fire system activation fee, but the 'expert' says you can just turn the valve on and walk away no problem. That $200 explains a good chunk of the elevated price from Ninja versus the fire system expert plumber.

Original: These guys did a fine and thoughtful job in my emergency situation when I drilled into the pipe to my fire suppression system. I appreciate all their hard work. The price was certainly fair after I took advantage of a $100 for $200 Angies List coupon to get the price down from $465 to $365. They installed a work-around to make the situation no longer an emergency by allowing pressure to the house but not the fire suppression system with a new valve. I really wish I could give 4.5 stars instead of 4. The final repair required special plumbing skills which they seemed to come up with in-house at a $725 total price. As the emergency was over I had time to call a plumber specializing in fire suppression systems and their total price to set the system straight was $450. So - the sole (and only perhaps) shortcoming here is that their price was quite elevated versus the expert companies price. The solution between both plumbers seemed completely identical to my untrained eyes.

Jim M.

01/07/2015 12:00:00 SA

Matt T came on time, gave us the options, and had the drains cleared and working great for a very reasonable $90. I would definitely use them again.

J N.

1/29/2014

I needed to have a water heater flushed and figured it would be easier to hire somoene. Ninja sent someone out and took care of it quickly and efficiently. I would definitely use them again

M Z.

11/23/2014

We had a bad leak coming out of a crack under our driveway! It turns out it was a damaged and old sprinkler pipe. Called Ninja Plumber and they handled the problem beautifully, poured new concrete over the new pipe and now all is well! I highly recommend them as they are very thorough, take pride in their work and really do care. Thanks guys, we appreciate it!!

Max S.

08/06/2016 12:00:00 SA

I've used Ninja Plumber several times and always had a good experience. This last time I had a pipe outside of my house fixed and the plumber accidentally damaged a piece of my exterior siding. Accidents happen, and the reason for my 5 star review instead of a negative rant on Yelp is because of the company's response. I called and was asked to send photos of the damage to the owner, Mor. I did and he emailed me back with a minute saying it was their fault and unacceptable and he'd pay to have it fixed. It actually took me awhile to find the right handyman to fix the siding, but Mor was communicative with me the entire time and absolutely kept his word. I didn't get the siding fixed for awhile, but once I did I just sent him the invoice and had a check from Ninja Plumber within days. The owner is an honorable businessman and I can't ask for anything better when dealing with home repair that can typically have some shady companies. I highly recommend Ninja Plumber based on the integrity of the owner Mor, who personally made sure I was quickly compensated for the accidental damage.

Barbara L.

5/13/2014

Matthew was phenomenal! Very professional, efficient, and neat. I will definitely be calling them in the future for any plumbing issues.

Ben B.

11/11/2014 12:00:00 SA

Yes, as good as it gets best describes Ninja Plumber. I own multiple apartment buildings in Los Angeles and over the past 40 years have used many plumbers, some good some not so good and this is the first time I have been fortunate to encounter an excellent plumber.
Sunday afternoon a tenant called me horrified that her bathtub was filling up with sewage. I immediately tried to contact my 'on call ' plumber to no avail. in desperation I went on yelp and found Ninja Plumbing. I sent a text message and Mor called me back in less than one minute. I explained the situation was severe as sewage was filling up and could flood the apartment. Mor said he would have a plumber out immediately and take care of the problem. By the time I arrived at the apartment building Richard from Ninja was already there and had unblocked the sewer line and later brought a hydro jet machine to grind out the tree roots that had blocked the sewer line. All this on a SUNDAY NIGHT ! WITHOUT ANY OVERTIME OR EXTRA CHARGES FOR WEEKEND NIGHT WORK. Thank you Mor and Richard for literally saving the day. It is gratifying to know that there are contractors who really care about their customers and will go the extra mile. Needless to say I now consider you my 'on call' plumber and will be recommending you to others in my industry.
Ben . B

Bill Z.

05/08/2014 12:00:00 SA

They answered their phone. I have an appointment date for 5/8/14 to fix my shut off valve. More to follow when everything is fixed. It is now 5/8/14. The plumber came out and I got an education. I have two shut-off valves. One for my sprinkler system and one for everything, sprinklers and house. The house worked. So my problem is solved. I certainly will call them again. I have had one plumbing problem 12 years ago under my homeowner's policy so I haven't called plumbers or dealt with plumbers before today.

Darren M.

1/18/2015

I gave them one star, because their lack of responsibility. After numerous attempts by phone and email to have them send me an estimate in which I have never received till this day (two weeks later). The only reason I waited two weeks is because Mr. Mor sent me an email that he is working on it and that I will have the estimates. Well Mr. Mor, I guess your not a man of your word in my opinion. Why not at least call me back and let me know that you cannot do the job. The guy that actually did the inspection was very diligent and that's why I gave them one star. The funny thing is, we were ready to sign for the work to be done regardless of price, because of the good reports on yelp. I would not recommend them to anyone that has a serious plumbing problem, because your home may be flooded and damaged beyond repair before they give you an estimate. Not to mention their lack of professionalism. In my opinion.

Eric S.

5/28/2014

Awesome service, Matt came out on Memorial Monday and did a great job!! Highly recommended.

Tim M.

08/07/2014 12:00:00 SA

Herb did a great job! In and out in a very short time for a blocked sink. Helped me out a great deal!

Skylar L.

1/13/2014

Can't say enough good things about Ninja Plumber. I started with a call to them a few weekends ago and they sent someone out same day (We were having problems with shower drainage and also a gas heater). The gent I spoke to on the phone was incredibly helpful and responsive and called me a few times to make sure the job was going ok. On our first call they sent two people out to diagnose and check the problem, they walked me through the various options, costs, and couldn't have been nicer. I really appreciated that they started with the cheapest solutions first and tried each as they went. (In the case of our shower they were able to fix it within minutes and didn't charge us). For the heater, they came back 3 different times (at no additional charge) until they'd got it fully working. One of the guys even came back yesterday just to double check, pretty amazing. These guys are fair, professional, and do a great job. Highly recommended.

Gloria Y.

6/24/2016

Ninja Plumber was referred to me by another vendor who was not able to come out on Friday night to fix a clogged kitchen sink. I contacted Ninja Plumber at 6pm and they were able to send someone out by 8pm. Richard (from Ninja Plumber) quickly assessed the issue and began working on the clog. Although we had called only for the clogged sink, Richard asked both my sister and I if there were any other issues with clogging sinks in the bathrooms. Both my sister and I appreciated him asking; we checked all of the other sinks and there were no issues. The kitchen sink was unclogged within a few minutes. Richard also gave us helpful hints on how to minimize the occurring again, but running boiling water with dish soap down the drain at least once a month. Both my sister and I appreciate Richard quick assessment of the issue, quick resolution and helpful hints. His customer service was excellent.

David P.

12/15/2013

Its a Sunday, having a party at the house tonight and OF COURSE the sink gets clogged. I called at 10AM, Mor picked up the phone, and he had a guy at my house by noon. The guy was great, and fixed it no problem. Getting someone here in a RUSH on a Sunday who is good and cool is not an easy task. So I would definitely call Mor again and would recommend them to anyone

Mark W.

8/18/2016

You know how you always wish you knew a great neighborhood plumber for emergencies? These are the guys. Ninja Plumber - Ariel and Chris - took on a MASSIVE project for a house we bought/were set to move in to and finished quickly, affordably, and efficiently. Not only that, we found other things wrong along the way and they fixed them, too. They had to put in a new trench to the sewer line, new stems on bath tub, clean out the...I really don't remember what it's called and don't want to make something up, but everything that came up on the inspection of this house, they fixed. And they did it cheaper than the other bids. And they were just nice, friendly guys who worked around our hectic moving schedule and got everything done. On top of that, the hose connecting the gas line to the dryer broke at some point during the move and they even repaired that and didn't even charge us. So, a house that had a lot of questionable plumbing when we bought it, one week later, is completely up to snuff.

Raphaella D.

02/11/2014 12:00:00 SA

Ninja Plumbers to the rescue AGAIN! We had another issue with our pipes backing up and this time they traced it to the city connection in the street. They were able to dig up our yard, access the pipe under our retaining wall, reline the old pipe and not damage any of our wall, rose bushes or grass in the process. All in 1.5 days from beginning to end! Mor, the owner, is on my speed dial now, since our house has been having so many issues, & he always sends someone out immediately and then personally follows up. He always goes above and beyond and has even helped provide all of his receipts to deal with our insurance adjustor. He's fantastic and all of his crew is great no matter how big or small the job. Don't hesitate to call them!! They can rescue your house ,too!

Kristine C.

02/09/2014 12:00:00 SA

Mor and his team are awesome, I had problems with my sewer pipe full of roots etc. I had one quote from another plumber that I have used regularly but felt their price was a little steep. Call Ninja plumber for a quote. Mor came out that evening showed me what was causing the problem, gave me options and a very reasonable quote. They started the very next day did an amazing job. I have already recommended Ninja Plumber to a friend who also had a great experience with Mor and team. I will continue to use these guys for all my plumbing needs.

Lori M.

05/05/2014 12:00:00 SA

The Ninja Plumbers crew are all great...they squeezed me in when I had an emergency situation, and they were able to resolve a big issue within 2 days. Fast, efficient and they want to do the best job the first time around. I love that they were easy to contact and very responsive to my texts and phone calls. They explained everything in detail and not only that, they actually showed me via camera where and what the problem was. Mor, you and the guys are great! I will help spread the word.

Paula S.

01/04/2014 12:00:00 SA

Found ninja plumber on yelp and called because of all the stellar reviews. The other reviewers were right - these guys are great! Mor and his guys came out to assess what was needed and gave us an easy to understand estimate. Throughout the process we added and subtracted services - Mor was completely flexible and answered all of our questions. His crew was courteous and professional and they got everything done quickly. We will definitely be calling them for any future plumbing needs!

K M.

4/21/2014

Called for a backed up bathtub. They sent someone out within hours (and on a Saturday during the Easter holiday weekend). I was very impressed with the quality of work, the price, and they were very nice. Thanks so much -- I'll be recommending you to friends in need.

Julien K.

12/09/2013 12:00:00 SA

These guys came to fix our faucet in our kitchen and did a great Job. They made an honest estimate and quality job. They also gave a warranty on the job and followed up with me on how they fixed our faucet and which tools they were using. I am very happy with the Job and can only recommend these guys!

Robert R.

8/20/2013

Wow. Great service. These guys came out to my house and helped me unclog my shower drain. The service was absolutely great for the price. You cannot find another plumber with these great prices. I would highly recomend them.

Joe R.

11/06/2013 12:00:00 SA

Talk about getting it right!! Ninja Plumbers know what excellent customer service is all about!!

Having worked in management and customer service for years, I have very high expectations when it comes to getting great service. I can't begin to say how frustrating it is to not be able to find great, honest, affordable contractors to hire. If you're a home owner, you know what I'm talking about! Plumbers, contractors, handymen, gardeners...it's so hard to find the right people you can trust and have them guarantee their work!

I had a recurring problem in my bathroom and had called 3 different plumbers in the past 6 months and had the problem come back again and again! Until I had enough and looked online for a plumber who would actually fix my problem once and for all and guarantee their work. I came across their website through craigslist and gave them a call. Wow, I actually got the owner Mor who answered my call right away and gave me hope! He said he would come to my house the very next morning to assess the problem. Talk about speedy service! Who's ever heard of a plumber who actually arrives right on time!! They were right on it! I was so impressed with their thorough explanation and professionalism. I was introduced to the 2 plumbers who would be doing the work! - Dave and Larry. All I have to say is that Dave and Larry were PHENOMENAL!!! They went above and beyond! Their the nicest guys and always kept me updated on progress! They ended up finding the cause of my problem right away! It was a huge foreign object in my drain pipe along with a busted flange! I've only been living in this house for a year so it looks like this was an OLD problem!

Anyway, thank God this was all fixed!! Mor and Dave actually worked with our budget and were so understanding! I would highly recommend Ninja Plumbers for all your plumbing needs! I would never take the time to write such an elaborate review if the service was mediocre. I just hope this is helpful to anyone looking for professional plumbers who you can trust!

What are you waiting for? Trust me, you won't be disappointed! NINJA PLUMBERS, THANK YOU! You've gained another satisfied customer!!

Emily C.

08/12/2015 12:00:00 SA

Ninja plumbers really saved me on this one ! About almost a month ago I was getting ready to go on vacation unfortunately the week before I started noticing that my nieces bathroom sink kept backing up and she was the only one who would be staying home alone with her cousin for the next following week when I would be on vacation , I didn't want to leave her with this issue since it became almost impossible to use her sink because of the back up and nasty smell it gave off every time she would use it , so I went on yelp and found ninja plumber ! They came out the same day I called them , they were able to diagnose the issue within the first half hour and recommended a hydro jet done in my drain line they quoted me and I told them to give me some time to think about it , when they left I started calling around different companies and they all quoted me $100-$200 more than what Ninja Plumber quoted me so I called them back about an hour later and they came out the same day to get the job done , twice they came out the same day AND DIDNT CHARGE EXTRA!!!! Incredible !!! Thank you ninja plumber for saving me !

Matt Y.

2/14/2014

We had Mor's crew take care of a few things around the house, including replacing our water heater. He and his team take their jobs seriously. They're easy to work with and seem genuinely concerned about whatever problem they're working on. Ninja aims to do a good job because they understand the value of making the customer happy. Hire these guys!

Jerry S.

4/13/2014

6PM on a Sunday and my kitchen drain started backing up. Called Ninja and spoke to Ariel. His plumbers were all out on big jobs but he seemed genuinely interested and gave me a few things to do to keep the problem from getting worse. While they couldn't help me out tonight (and I needed immediate help) I am very appreciative of the concern they showed and the helpful suggestions they gave. I wish they were available but I'll go down the Yelp list to find the 2nd best.

Derek W.

12/08/2015 12:00:00 SA

I almost never post reviews but I have never before been so motivated by a vendors attitude and great work ethic. I had a well known nationally recognized company come out to investigate and and repair a slab leak that was flooding my first floor. I thought I knew where the leak was by the sound. They came out on Sunday and charged hundreds to tell me they thought the leak was were I thought it was and would come back to repair the leak on Monday. They came back and charged me well over two thousand for the repair and told me I had another leak somewhere else and to get leak detection company to find the other leak in the slab. After getting the leak identified four feet away from the original leak the same company quoted me well over three thousand to repair it. I called Ninja Plumbing for a second quote. Matt was on time and since I deal with commercial trade vendors every day as part of my work, knew immediately he was honest and was an expert in his trade. He offered me the best long term cost effective solution. Re-pipe around the slab so I would not have more slab leaks. He came on time, quoted me less than half the price to re-route the hot and cold lines though my walls and under my cabinets. My 2- story house plumbing make no sense. We had hidden T's everywhere. Long story shorter, he had to find a couple T's and re-pipe to those line as well. Instead of piping 2 lines he had to install 6 lines. Installed and adjusted new pressure regulator that I provided. Cleaned all the aerators for all my sinks, tubs and showers all for the original quote and with a positive attitude. He said it was his fault that he missed judged how they routed the pipes in the walls so it was all him. I can say nobody would have guessed the extra T's and pipe routes, because they make no sense. I will only Ninja and Matt for my residential and professional plumbing needs moving forward. I am recommending them to all my family, friends ad to you. Reliable, honest, affordable and quality work is rare find in trades today.

kathyrn a.

2/19/2014

These people are lifesavers, they were extremely accomodating with our plumbing issue ( we live in an older house with an old and small runoff) had a chronic plumbing issue and they came out in record time. Highly recommended, excellent customer service and quality work.

Lisa A.

9/23/2013

I can't say enough great things about Ninja Plumbers. I've had them out twice and been incredibly pleased both times. They are always easy to reach, punctual, beyond reasonable and very professional. I highly recommend them. Their service is like none other. They'll be my plumbing company for life.

Geoff S.

8/27/2013

We had an awesome experience! A very efficient, and accommodating group. These guys clearly explained the job, they completed it in a good amount of time for a great price. We needed a new sink and dishwasher hooked up and they were in and out quick and it looks beautiful!

Marcy T.

4/24/2014

We have a 1950's house with all of the major systems replaced over the years. Well, almost all! Through he years we experienced periodic back ups with water drainage. It happened again a few weeks ago, on a Saturday. What was unusual this time was that it had backed up a few weeks before. Something was definitely up and this time I decided to bring in the 'A' team! Matthew and Arial came out an hour after I called on. Saturday morning and started to do the snake thing. Matthew hit a major stoppage after only a few feet. Nothing short of dynamite would have unblocked the stoppage. He recommended replacing the small section of sewer pipe and then scoping the remaining old clay sewer pipe with his video camera. Long story short, the 60 year old clay sewer line was a virtual greenhouse underground with a very healthy looking jungle of roots but unfortunately not a very healthy looking sewer pipe. Matthew and Arial replaced the old pipe like skilled heart surgeons and now our water flows freely out to wherever that water eventually winds up! Ninja plumbers are rock stars of the plumbing world and although I would rather have spent my money on something more fun, I now know that I have finally replaced ALL of the systems in my old house. rock on Arial, Matthew and Mor.

Peter D.

03/01/2014 12:00:00 SA

The hot water was out for our building. I called several plumbers in the surrounding area and everyone was busy, including Ninja Plumber. However, Mor (the owner of Ninja Plumber) was the only one that took the time to give me recommendations on other plumbers that might work for us. That was the first sign to me that this guy was something special. I found a plumber through him but he couldn't figure out the problem (our system is ancient). Mor checked back with me to see if the problem was resolved. Finding that it didn't work out, he called his guys at the end of the day around 6 to see if anyone could come out. A guy was finally available around 8. He checked on it and had the same issue diagnosing the problem. Finding this out, Mor was able to get a hold of his heater/boiler specialist, Justin, to check it out. Mor simply wouldn't give up on us where as most plumbers would have called it a day a long time ago; that was the second sign. Justin, thankfully, was able to figure it out in moments flat and get the heater running again. It was a simple problem but on a really old system. Once Mor found that the issue resolved he texted a congratulations and said no charge. That was the final sign that Ninja Plumber will be our go to from here on out. Mor is simply awesome and treated us with care as if it were his own home. He is a good, humble man and I have much respect for him and how he operates his business. I can't say enough good things about the service we received. Ninja Plumber (as a result of Mor) is the best!

Steve L.

9/27/2013

Stellar! Is the only word I can think if when describing the services I received from Mor and his crew at Ninja plumbing. I live 75 miles away from the location of the house with the plumbing problem. I called Mor based on yelp reviews and was crossing my fingers that I made a good choice. It turned out I could not have made a better choice. I am so glad I called Ninja. They were the most communicative service (plumbing or otherwise) I have ever worked with bar none. Mor would call to give me updates numerous times a day. Providing me with ways to solve the problem while being aware that I was trying to keep costs to a minimum. He would lay out the different options and the costs associated with each and go with whatever route I determined was the best for me. I really felt like we were working as a team. Professionalism, integrity, honesty and knowledge became evident very quickly when working with these guys. The bottom line is I'm sure there are a lot of good plumbers out there and if you know who they are you should call them. I didn't know who to call and consider myself lucky that I had Ninja on my side. If you are in my situation (don't know who to call) I highly recommend Ninja. It'll take a lot of the guesswork out of a situation you're in when choosing plumbing services..