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Handy Plumbing Man

Handy Plumbing Man

Plumbing Service
635 Bair Island Rd, Ste 404, Redwood City, CA 94063

Description


All of our technicians are fully vaccinated to keep your family safe. We still continue using face mask to keep families safe! Trenchless sewer replacement Trenchless sewer repair Drain cleaning services Water heater installation Sewer repairs Sewer replacement Gas line installation Rooter services Garbage disposal leak detection underground leak detection water line repairs sewer camera inspections water line repairs emergency service Leak detection on slab floors Detecting sources of bad odors Ventilation leak detecting Sewer smoke test Tankless water heaters Hydro jet services

HISTORY


Established in 2017.
Handy plumbing man got started with the intention of giving 5 stars quality service. We will always do quality work at affordable prices. I started handy plumbing man l.l.c. to help our local community be able to afford quality services. Due to the times that we live in not everyone can afford to spend thousands of dollars on house hold needs. We are licensed plumbing contractors with CSLB. You can count on us! just give us a call we will come out and help.

ABOUT BUSINESS OWNER


Marco has always worked hard to help customers with all there house hold needs. He has 15 years of plumbing experience has worked for big plumbing companies in the Bay Area.
Handy plumbing man will always work hard to help you with all your plumbing needs.
We are a honest plumbing company that will never try to sale you a service that you don't need.
We believe in saving people money but at the same time fixing your problems at a affordable cost. Let your problems be our problems.
Licensed plumbing contractors bonded and insured.
We provide free estimates Monday trough Friday between 8am to 4pm

SERVICES


Reviews


Allen C.
Allen C.
4/27/2023
Marvin Gonzales and Elmer Lopez did great work cleaning and flushing, and we're very descriptive with all the steps!

Rebecca R.
Rebecca R.
4/22/2023
Marvin came out to do the front house of our duplex & did a quick check on the back house for us too. When he found that all the pipes were leaking under the house, he was able to make an appointment for us 2 days later to fix everything at a great price. His team arrived this morning with a new toilet to throw into the mix to make it an even greater deal! Thanks, Marvin!

Kathy F.
Kathy F.
4/28/2023
We are so glad that we chose Handy Plumbing Man for our plumbing needs. Rafael and his team were professional, very responsive to any questions we had, offered reasonable prices, and they made sure we were happy with the finished projects. We had a kitchen drain pipe replaced, two sump pumps with discharge lines installed, a utility sink installed, and two toilets installed. The crew worked efficiently and quietly, even with having to use a jackhammer, and got it all done in a day! I would not hesitate to call upon them again if the need arises.

John J.
John J.
5/20/2023
Prompt, competent, good natured.
Our problem was minor, not rocket science,
but the technician was patient and polite.
I'd use them again for plumbing issues.

Jingwen O.
Jingwen O.
4/28/2023
Switched from traditional tank to a tankless. Marvin came for consultation first and patiently walk me through a different options in detail (I learned a lot!) and even recommended me to get competing bids. I eventually choose him for the price and the knowledge he has.
The work was done in a day n everything was properly strapped and insulated. Spent time to explain all the valves patiently to me when I asked. Let me record a video off him to replace the whole house water filter too - unscrew and screw back in front of me so I actually get it, instead of just give me a link to instructions or video and call it done.
When we found out there is some issue in my main bathroom that he did diagnosis and provided me solutions.
I like how Marvin was professional, knowledgeable, communicative, yet never pushy. Would recommend him and the company again!

Allen L.
Allen L.
4/21/2023
The Handy Plumbing Man team just left my house about 30 minutes ago.  

PLUMBING ISSUE:  For the past few months, my house has been increasingly bleeding more and more water. As of last week, I was losing about 5 to 6 cubic feet of water per day (about 50 gallons!!!). We've owned the house (built in the mid 1950s) since the early 2000s.  Unfortunately there's a lot of deferred maintenance including the shower stem valves (both showers).  With the amount of water being wasted (even though I saved some in buckets to flush the toilet with) I had to get these showers fixed as soon as possible.  Although I would turn off the water main when we were away from the house for work, this was not a long term solution. I was also told that doing this frequently could lead to other plumbing issues.  

OTHER ESTIMATES:  When the leaking issues started last year, I contacted two other highly rated plumbers on Yelp. Both gave me similar quotes which were significantly more than Handy Plumbing Man's quote.

EXPERIENCE:  I contacted Handy Plumbing Man via Yelp late last week.  Marco responded over the weekend via Yelp. Marvin was assigned to come out to my house on Wednesday (could have met with me on Tuesday but I had a scheduling conflict) and gave me the estimate.  Marvin indicated the work could be done Friday (today).  It would take about six hours to take care of both showers.  Marvin promptly emailed me the estimate which I approved online.

Marvin and his team (Gregorio and Patricio) arrived as scheduled this morning at about 0830 hours. Drop cloths were immediately thrown down on areas the guys would be walking through.  I opine that the two guys worked effectively and efficiently.  They were pretty much done by 1400 hours. They left the bathrooms cleaner than when they arrived.  

OBSERVATIONS: Reliable, efficient, competent, good value for the money, no upselling or expensive surprises.  

Although they just finished the work, I highly recommend working with Handy Plumbing Man.

Rey J.
Rey J.
5/21/2023
Had a little bit of a scheduling snafu but ended up still being able to come by 2 business days after I contacted them. They came on time and replaced some pipe in my crawl space and were done by the early afternoon.

Sin-Yaw W.
Sin-Yaw W.
12/09/2022 12:00:00 SA
My water heater leaked (nasty).  From yelp reviews, I call them  in the morning.  They came at the early range of the scheduled window and proceeded to replaced the water heater in about 3 hours.  Including hauling everything away, it costed me $2000 for a new 50 gallon American Standard water heater.

When I called, they requested me to send few pictures of the water heater and its surrounding.  Also asked about the location details (inside, garage, which floor, etc.)  With those information, the owner guesstimated the labor effort and gave me a quote.

The person who did the work spoke little English.  I needed to use Google translate on my phone to communicate.  He was thorough and took effort to clean up the site (dusts, corn, web, debris).  To pay by credit card, he transferred me to the office who took the information.  The office then promptly sent me an electronic invoice/receipt.

I was quite happy, especially for the quick responses.

Skylar S.
Skylar S.
5/21/2023
The quick version: The great reviews here for Handy Plumbing Man are well-deserved. I needed a tankless hot water heater installed. Marvin was out the next day for a free estimate. He was super friendly, zero-pressure, and took his time to explain all of my options. He covered some important considerations that other businesses failed to mention, and came in with an extremely competitive quote. Marvin also led the installation, which went smoothly, with great attention to detail. Everyone I dealt with via Yelp messages and calls from the office were prompt and friendly as well. Handy Plumbing Man has definitely won a repeat customer for the next time I need some work done.

Dave H.
Dave H.
5/20/2023
Repiped the entire underbelly of the house. Great communication. Best price of bids. Fast turnaround (including permits). Would hire again for sure.

Van E.
Van E.
5/29/2023
Marvin came out today to fix this leak that I've been trying to fix. I'm so glad I hired handy plumbing man, I asked for quote this morning and they are the first one to respond. Finally got this dripping delta faucet fixed! I'm so satisfied with the prompt service! Thanks Marvin and handy plumbing man!

Allison N.
Allison N.
4/21/2023
I'm so happy that I contacted Handy Plumbing Man after my water had black specks in it. The whole process from initial phone call to completed repairs was extremely easy and hassle-free for me.

After my call to Handy Plumbing Man on Wednesday night, Marco came over in the morning to diagnose the issue and was fairly confident that there was a washer or gasket breaking apart around the water heater. He gave me a multi step plan to fix the issue, where the next step would only be needed if the previous step did not resolve the issue. He did not try to oversell me and I was able to get an estimate quickly for the first step.

The following morning Elmer came out to fix the issue. While doing the repairs, Elmer found a leaky pipe under my kitchen faucet that was a separate problem from my original problem. After getting my approval, he fixed the leaky pipe. After completing the repairs, Elmer found the broken gasket in one of the hoses, which gave me more reassurance that the original issue should be resolved.

Thank you Marco, Elmer, and the rest of the Handy Plumbing Man team!

Marina R.
Marina R.
02/06/2023 12:00:00 SA
My old reverse osmosis unit barely had any pressure so It was time to replace it with a tankless unit. Marco got me scheduled right away. Marvin came on time, explained everything and now I have filtered water again!
They were very friendly and left my house clean. Would totally use again.

Ross R.
Ross R.
3/30/2023
Marvin and Ramon troubleshooted the issue with my shower very quickly, figured out it was a faulty cartridge, sourced a new one and replaced it very quickly. Did excellent work and told me the part they replaced so I can find a new one in case I ever need it.

Brad K.
Brad K.
5/24/2023
After a recent water heater replacement (performed by another company), we had a problem with our hot water recirculation system.  Based on the many positive Yelp reviews, we contacted Handy Plumbing Man.

They performed a quick diagnosis, ordered the replacement parts and scheduled the repair appointment.

Marvin Gonzalez and Luiggi Avalos came out and took care of the problem.  They were prompt, professional, and patient.  We were impressed!  We are very happy to have hot water again.

The next time we have a plumbing issue, we'll get in touch with Handy Plumbing Man.

diane p.
diane p.
05/09/2023 12:00:00 SA
I have had Elmer L to my home twice now.  Both time he provided AMAZING service.  This time Carlos A came with Elmer L and they both were amazing and all my plumbing problems are  no more.

Gary C.
Gary C.
04/02/2023 12:00:00 SA
I had a blockage in a kitchen pipe that I couldn't dislodge with my 25ft auger snake.

Rafael was prompt, informative, and took the time to explain everything he did ... he gave me options, and did everything I needed at a fair (and predisclosed) price. 100% would use again.

Jerry K.
Jerry K.
3/17/2023
I reached out to several companies on Yelp to get estimates on replacing my water heater which was fairly old and not producing hot water for long periods.  Marvin was super friendly and gave his honest feedback about what needed to be done.  His price was so competitive that I asked him to replace not one but both water heaters in the building.  Marvin and Carlos arrived on time and did a fantastic job updating everything up to code and now I have real peace of mind for many years to come!  Highly recommend this company and the Marvin and Carlos team!

Sandra K.
Sandra K.
05/02/2023 12:00:00 SA
Hired this company to replace our old tank water heater with a new tankless water heater. Marvin Gonzalez came out with his crew. They did a great job - efficient, professional and clean. Marvin was very responsive and knowledgeable. He clearly loves and feels ownership over his work. We love the heater. One of the best decisions we made. Water gets super hot and it's instantaneous. We will definitely be hiring Marvin for all our plumbing needs!

Virginia B.
Virginia B.
02/05/2023 12:00:00 SA
A week before Christmas, on a Saturday, I needed a plumber to deal with an overflowing toilet.  I checked Yelp and chose HandyPlumbingMan because of their many positive reviews and that it is listed as a family-owned business.  I got a call back in less than an hour and Marco and another plumber were at my house less than 2 hours later.  Turns out I had 2 issues--a rotted flapper in the toilet and a root problem in a pipe.  

They snaked out the pipes and determined that the blockage was under the street.  Marco explained that I needed to contact West Bay Sanitary District to deal with it.  

They could have left then, but instead Marco talked to the person at West Bay after I called and even waited for the West Bay service person to come out.  Together, they cleared the blockage under the street.  HandyPlumbingMan did not have to do this, and I appreciate their extra help very much.

While we were out at the street dealing with the blockage, neighbors walked by and said hello to Marco.  They turned out to be previous customers of HandyPlumbingMan.  Marco said he's done a lot of work in my neighborhood and clearly has happy customers.  

A few days later, a couple of other plumbers from HandyPlumbingMan came back to swap the flappers in all of my toilets (I decided to do this since they all were installed at the same time and to avoid a problem later.)  While they were here, they went under the house to check my pipes.  They showed me a video of very corroded pipes and suggested I get them replaced.  

While the pipes were not yet failing, they were probably 50 years old.  To avoid an emergency, and because they came through for me on the previous work, I decided to have HandyPlumbingMan replace the pipes.  I did not get bids from other plumbers.  Marco answered all of my questions and guaranteed his work.  A team of plumbers came to the house the day after Christmas and did all the work in one day.  It was expensive and maybe someone else could have done it cheaper, but I'm happy with their work and glad it was completed in a day.

If I ever need a plumber, I would definitely call Marco.

Roger L.
Roger L.
2/28/2023
I cannot say enough good things about the service I received from Handy Plumbing Man, and their plumbers Marvin Gonzalez, Carlos Vasquez and Gregorio Figueroa. I needed to replace my tankless water heater located in the attic, and the entire process was made so much smoother thanks to their expertise. Marin is really knowledge and professional. He took the time to assess the space and our house's need, and recommend the best option. The installation itself went incredibly smoothly, and Marvin patiently answered all my question and keep me posted about the progress. The job has completed with really high quality.

Samantha R.
Samantha R.
4/25/2023
Rafael and his team are wonderful! Super responsive (my sewer line backed up--nothing was working) and within a couple hours they identified the issue (roots clogging my corroded pipes) and had a plan to fix everything. Rafael showed me the line camera so I could see the issues myself. They came back the following day to replace the 30 feet of corroded metal pipes with PVC. These guys work hard and left my property clean. Very professional work.

Amy L.
Amy L.
4/14/2023
I was having an issue with water pressure and temperature and Handy Plumbing Man responded almost instantly to schedule an appointment writhing a couple days. Marvin Gonzalez called before arrival and was right on time. He was super efficient, educated me on what the problem was and suggested a few options to repair the issue with estimates. He was very clear, concise, responsive and ensured all the areas he worked on were clean when he left. I highly recommend this company for any plumbing needs.

Joe W.
Joe W.
4/24/2023
5 star all around! Marvin Gonzalez is incredibly knowledgeable, attentive, and immediately took care of what we needed done.

highly recommend - thank you!!

Elan R.
Elan R.
4/15/2023
Marvin, Gregorio and Dorian replaced my water heater with a tankless and were so helpful and great to work with.. they took the time to inform us with all the info we needed and were available on short notice.. so happy we found them to help us

Lauren G.
Lauren G.
4/15/2023
This company has completely exceeded my expectations! I am 100% satisfied with the install of a new Rinnai tankless water heater.
The owner, Marco Acosta, is fantastic! The pride he takes in his company shows clearly from first interaction to completion of job. He answered my call immediately, is professional, provided knowledgeable advice, and was incredibly accommodating to my needs. He was able to schedule me with a tech who was immediately available for consultation and estimate. This led to next day install of the new unit!
Marvin Gonzalez met me for the evaluation and estimate of the tankless water heater replacement. Marvin was incredibly knowledgeable, gave me helpful advice and helped me choose the best product for my family and home.
On day of install, Marvin and Cristian Mijangos arrived promptly and began working efficiently and skillfully.
They treated my home with care and did an excellent job with install and project completion. They left my home better than they found it!
It was an absolute pleasure to work with this team. Their work is of highest quality and they took the extra time to educate me on the new unit, on how to prevent problems in the future and how to properly use and maintain the unit.

Wow. Just wow!
My expectations are exceeded. I have a plumber for life.

Mugdha C.
Mugdha C.
05/12/2023 12:00:00 SA
Our hot water was not working consistently so reached out to Handy plumbing. They sent Marvin Gonzalez the same day. He explained us the problem and advised to do a maintenance service for our tankless heater. He gave a reasonable estimate and came the next day to do the work. They showed us before and after pictures and did a great job at cleaning the heater. Highly recommend this company.

Neal T.
Neal T.
9/30/2022
PG&E examined my water heater and told me it was a hazard because it was inappropriately installed by the previous owner/handyman. Marvin came same day, evaluated the system, and explained every aspect of the issues with our units.
- Very professional. Explained everything clearly and thoroughly.
- Told me everything he was going to do before hand, and the plan and quote in advance.
- Gave me a good discount on a brand new system.
- Came the next day, and Marvin & Dorian worked hard all day to get it installed cleanly and properly.

I have taken his card for future problems.

Jeffrey T.
Jeffrey T.
05/03/2023 12:00:00 SA
Ismael was quick to evalute and resolve my clogged drain. He arrived early within the alloted time window and had my sinks working again within the hour. I called at 8PM the previous evening to schedule the work. Even at the late hour they were pleased to take my call. Handy Plumbing Man would be my first call the next time I experience an issue.

Chris R.
Chris R.
04/06/2023 12:00:00 SA
Excellent, responsive service! Marvin, the service tech, gave me a thorough explanation of the service before starting, showed me video as he snaked the drain, and then he did a thorough clean up when the work was complete. Great service! I'm very satisfied. I wouldn't hesitate to call them again for any plumbing needs.

Lisa W.
Lisa W.
5/16/2023
My shower was not turning off, and water was leaking from the shower head.  I called Handy Plumbing Man, and Angela answered....she was very helpful and scheduled Marvin Gonzalez to come out the next morning.  Marvin called before arriving with Luigi and was able to diagnose and fix the problem with my shower quickly and efficiently.  They were very respectful and wore shoe covers, and cleaned up completely.  He explained everything to me and my shower handle works like new...even better!  I highly recommend Marvin and Handy Plumbing man

復禎
復禎
03/06/2023 12:00:00 SA
Handy plumbing man did a great job for our bathroom new faucet. They are very responsive and react quickly. Done the job nice and easy with a fair price. Highly recommended!

Christopher C.
Christopher C.
3/18/2023
Had a backed-up drain in the garage that ended up way worse than expected - the whole 60+ year old plumbing system under the house had to be replaced.

Trust:
They did a great job showing us where the problems were. Shared photos and snake-camera of the pipes. Let us make the decisions, didn't feel pressured or like they were trying to upcharge.

Customer Service:
Always polite, cleaned everything after each job, and made efforts not to track dirt in and out of the house.

Quality:
I'm not a plumber, but seems like they did good work.

David E.
David E.
12/29/2022
They quoted me over $1500 to replace the faucet and p-trap for my kitchen sink.

$400 for the p-trap replacement
$300 for the faucet hardware
$800 for labor replacing the faucet

$800 in labor to replace one faucet... That is nuts. I spoke to several other plumbing companies and got quotes for less than half that much for the labor replacing the faucet. If you get a quote from this company, make sure you get competitive quotes elsewhere. This kind of predatory behavior gives the industry a bad name.

EDIT: This business owner uses the full names of his critics in his rebuttals even when they are not displayed in Yelp, and in my case, he is offering to post the estimate with all of my information, a veiled threat to expose things like my address and phone number. This goes against Yelp's privacy guidelines, and discourages future reviewers from posting their negative experiences with this company. Further evidence that you should stay away from this company.

From the Yelp Community Guidelines: Privacy: Don't publicize people's private information. For instance, please don't post close-up photos or videos of other patrons without their permission, and don't post other people's full names unless you're referring to someone who is commonly referred to by their full name.

Rita L.
Rita L.
04/01/2023 12:00:00 SA
Handy Plumbing Man came out to replace shower fixtures and stop a shower leak in the back bathroom.  Marvin and Ramon were absolutely FANTASTIC. Marvin called me ahead of time to let me know he as on his way to the job.  Once here, they were super knowledgeable and professional.  Marvin was kind enough to walk me through the repair process and show me how things work.  After the job was complete it was easy to submit payment and he kindly forwarded me all the necessary backup documentation and pictures of the job.  Communication with the office staff was also excellent (they were very accommodating to rescheduled this appointment when the power was out during the recent storms).  Overall I couldn't be happier with the experience and will continue to use Handy Plumbing Man for future services.  I highly recommend.

Amanda E.
Amanda E.
05/10/2023 12:00:00 SA
I am thrilled with my new tankless water heater and with Handy Plumbing Man! Marvin came out and spent a long time talking to me about my needs and various options.  He educated me on tankless and hydrid electric tank heaters, provided me with quotes on both and sent me links to the products he recommended so that I could do my own research. I got estimates from two other plumbing companies and while the prices were comparable I went with Handy Plumbing Man and Marvin because I felt most comfortable with Marvin's knowledge.  Yesterday was the big day and Marvin and Gregorio showed up within the time window provided and got right to work.  Marvin gave me an overview of how the day was going to flow, when he would need to turn off my water and gas etc.  Marvin communicated with me several times during the day to confirm where they were in the project, what was next, etc. At one point I needed to make a decision about the positioning of the water heater so Marvin explained the pros and cons for each option in a way that I could understand.  By the end of the day (Marvin had said it would take the whole day) my new tankless water heater was installed and running.  Marvin walked me through the settings, we tested both the water and gas lines throughout the house and then they thoroughly cleaned up.  When they left the place was spotless.  Today I ended up needing to take my shower in the middle of the day and I had hot water within 10 seconds of turning on the faucet!  I am thrilled with my new water heater and with Handy Plumbing Man.  Thanks Marvin and Gregorio!

Philip A.
Philip A.
3/24/2023
We had a tankless water heater fail after 24 years in service - time to replace it!  These guys are amazing - they were on site 90 minutes after I called, and installed a new tankless water heater and all associated galvanized steel plumbing.  Fast, professional, and super nice to deal with - highly recommended!

Ahmad Z.
Ahmad Z.
4/19/2023
Ray and Dorian were amazing! I had a leak in an upstairs bathroom I to the downstairs bathroom and it was getting messy. They came right away and diagnosed the problem immediately. They were so good and fast that ​I asked them to do preventative work on two other bathrooms so the same issue wouldn't happen there. Highly recommend Handy Plumbing Man. Thanks Ray and Dorian!

Mark A.
Mark A.
4/29/2023
I recently called HPM to investigate a toilet draining slowly. Rafael & team came through on short notice. To diagnose the cause of the problem, they installed a clean-out in a two-inch water line on the other side of the house. They found the cause of the blockage, cleared it, and ended up replacing about 15 feet of old cast iron pipe under my house with new PVC pipe to prevent blockages down the road.

Rafael arrived quickly, was knowledgeable and courteous, and his team was thorough and professional. Highly recommended.

Joy R.
Joy R.
4/13/2023
No wonder they get all 5 star reviews... these are hard working HONEST pp doing great jobs! We were initially quote for $800 to snake out all 6 entrance points, and we agreed on the price and moved forward. They reduced the fees to $500 after the job just considered easier than expected, and still came back next day to finish because we got so much hair in the tub pipe and broke their machine! Highly recommend if you have a slow drain problem!

Claudia L.
Claudia L.
12/27/2022
Marvin and Christian fixed a major problem in our master bathroom.  We called them back after they installed a new water heater.  Last year they also installed our new sewer line.  Obviously, we trust their work and have recommended them to others.
Claudia, Palo Alto

kathy m.
kathy m.
3/29/2023
Handy Plumbing Man responded quickly to my Yelp request for a new hot water heater. It died yesterday afternoon and Elmer and Carlos were at our house at 8:00 am today replacing it. It is now 11:00 am and we have hot water again! Elmer and Carlos did a great job. They were both friendly and Elmer was very informative and helpful. They had to move our garage refrigerator out of the way to get the old water heater our and install the new one. We'll definitely call Handy Plumbing Man again!

Beth C.
Beth C.
05/02/2023 12:00:00 SA
José G. did an excellent job with replacing an old pipe outdoors. It was an emergency call due to an accident I caused where I broke the pipe and a lot of pressured water was coming out. I'd hire them again if something else happens.

Teresa N.
Teresa N.
5/26/2022
Thanks to Yelp, so happy I found these guys. When I reached out for a free quote, they emailed me a quote with detailed description of the job. Marvin showed up on time and he replaced my old galvanized P-trap by a new ABS one. They also turned on the shower and checked everything was ok. Licensed plumber with very reasonable prices!! Definitely recommend Handy Plumbing Man!

Chiyang C.
Chiyang C.
12/19/2022
Excellent Service! Highly Recommended! Marvin, Dorian, and Elmer replaced our broken tank water heater with a tankless unit.

Before:

Marvin came to our place to give us an estimate 1-day after we called the company. He walked us through the whole plumbing setup&things to be aware of (water pressure, energy usage, and pump&vent location). He did not mind explaining things to people who have no plumbing knowledge, and he also advised us to get multiple quotes to compare. In addition, he was willing to schedule the installation on Saturday when he was supposed to be off.

During:

Marvin showed up at our house on time even when it was raining crazily outside! He sent us updates on the progress periodically and even finished the job early.

After:

We had some pressure issue+hearing some loud banging noise from the water heater. Marvin and Elmer came ASAP to adjust the water pressure&drain the air inside the water heater for us at no charge.

Jo A.
Jo A.
05/02/2023 12:00:00 SA
Handy Plumbing sent Marvin Gonzalez who diagnosed the problem with my kitchen sink in less than 5 minutes! This is after I had worked with another unscrupulous plumber who did not fix the issue correctly. Marvin worked with me to identify a great faucet replacement and was able to repair it quickly on the spot. Finally after five months of leaking problems I finally have a solution from Handy Plumbing at a fair price. Marvin was not only competent but very tidy in his work, cleaned up after himself!

S C.
S C.
05/01/2023 12:00:00 SA
Marvin Gonzalez and Dorian Salazar did a wonderful job repairing my water heater. I got some error code now and then recently and consulted a few water heater repair services and most of them suggested replacing the whole unit, which would be very expensive. Then I found Handy Plumbing Man and they sent Marvin for a free estimate and he checked the unit and recommended just service the unit and we should be able to continue using it for several more years. I took this recommendation since it sounds reliable and it's much more affordable. On the service day, Marvin and Dorian showed up right on time and did the work efficiently. The whole process was transparent on costs, and easy to schedule. Would definitely hire them for future water heater works!

Simon A.
Simon A.
05/01/2023 12:00:00 SA
Our shower had been leaking water inside the wall for probably close to 6 months. Needless to say I was stressed because there was mold damage and  we were no longer using the shower until we could get it fixed. I called out 2 plumbers prior to Handy Plumbing man and let's just say it pays to get a second opinion. Huge thank you to Marvin Gonzalez - who is not only quite possibly one of the nicest people you will meet but a also seriously good at his job. Marvin was quick to point out that the person who had installed our shower had botched the job and broken some parts on installation that were causing the leak. Thankfully it wasn't the plumbing itself that was leaking. Anyway once the new parts arrived Marvin worked late into the evening to get the job done and now we are back with 2 working showers! Highly recommend Marvin and also the rest of the team at Handy Plumbing Man. The prices were more than competitive they were just better.

Xiaoye S.
Xiaoye S.
12/04/2022 12:00:00 SA
Marvin G and his team did water heater replacement and galvanized water pipe replacement for our home. They did an awesome job and definitely the top among all other contractors I worked with.

Highlights:

Communication: the communication with Marvin and his team is smooth. They listen to you questions/requests and address them really well. They also clearly explained everything I need to know and helped me make various trade-offs.

Quality of work: The owner of the company, Marco A, always uses the best materials for their costumers. So the installation is very quick. the work also looks great. The crew is skillful, no need to re-do their work. After they finished the installation, they went to the crawl space and inspected everything. I fully trust the work they did.

Clean up: they cleaned up everything and took all trashes away. It rained yesterday and they even cleaned our driveway.

Wonderful job!

Giacomo S.
Giacomo S.
03/08/2023 12:00:00 SA
Marvin and Carlos came on time, and they were very professional. Marvin explainEd the work that he would be doing and how long it would take. they completed the work on time and cleaned up after themselves. excellent work and friendly.

Sebastian R.
Sebastian R.
05/02/2023 12:00:00 SA
I worked with Marvin and service was absolutely amazing. He was here quickly, identified the valves as part of a free inspection. Installation will get done once the parts arrive, and I am sure it'll be amazing, such as last time.

Charlene L.
Charlene L.
2/24/2023
Good old fashioned service. I had a rental which had a hot water tank leak. Rafael Arceo was my contact person for the job. They communicated with me as I located a hot water tank with a 12 year warranty and then I purchased another 5 year warranty on top of that from Home Depot. The hot water tank was delivered within 24 hours to the rental and Rafael made sure it was installed within 4 hours of the delivery.
All through the process, he checked in, asked for a picture of the old water heater and location. Our water heater was in the garage and not in the middle of the house, which would be tougher to install.
Communication via text and email was clear and concise. There was no misunderstanding as I had questions as to hauling away the old tank and whether they had new water tank fittings. HD shipped them from a different city versus where the water heater came from. At the end it all worked out and the new water fittings arrived via federal express.
I would use their services again. Once they saw the photos and the location of the water tank they gave me a very reasonable, accurate quote for the R&R of the water tank. Very pleased with their follow up.
The billing was just as easy, I used my credit card through their secure application.

Huang C.
Huang C.
06/03/2022 12:00:00 SA
Marvin Gonzalez came this morning to fix my toilet that failed sometimes to fill in water. The part was replaced also Marvin helped check the pipe and replaced it as well.

The area is clean and the work is very efficient.

Prentice W.
Prentice W.
4/29/2022
Our toilet backed up and when we called Marvin and Jose responded and cleaned out the sewer line quickly. They were professional and helped us understand the problem and how to fix it ourselves in the future.

Update: turns out the problem was much worse than we thought. The sewer backed up again and turns out our old cast iron pipes were completely broken with roots penetrating through the pipes. Marvin, Gustavo & Thomas completely replaced our upper lateral with brand new piping.

A. Y. M.
A. Y. M.
3/27/2023
Jose and Ishmael were great. Quick installation and very easy to work with. Superb professionals.

Ariel S.
Ariel S.
05/09/2023 12:00:00 SA
I had a great experience with Ishmael and the Handy Plumbing Man team. We had no hot water, and they acted as fast as they could and were very communicative on when the new part would arrive. They also got the part under warranty and managed all of that process. I would definitely use them again!

Catherine T.
Catherine T.
02/09/2023 12:00:00 SA
I recently had a clogged piping system and was worried about the pressure buildup and potential damage. I called Handy Plumbing Man ahead of time to avoid any problems, and the team exceeded my expectations. They not only expertly unclogged my pipes, but they also replaced some worn-out pipes at a fair prices. The team was professional, knowledgeable, and efficient in their work, and they cleaned up after themselves. I was extremely pleased with the service I received, and I would not hesitate to use Handy Plumbing Man again if the need arose.

Matt E.
Matt E.
11/26/2022
Worked with Marvin and Cristian to replace our old water heater as well as fix some leaking gas lines and they were amazing from start to finish! Marvin was so professional with the consultation, explained all the proposed work, and did not apply any kind of pressure to go with his services. It was this approach that gave us a ton of confidence and piece of mind and their price was also very reasonable compared to 4 other quotes we received. They left the job very tidy and their work was very clean and looks great. Definitely recommend Handy Plumbing Man!!

Adrienne P.
Adrienne P.
4/24/2023
Marvin and his crew were such a pleasure to work with. He was very thorough in explanation of what needed to be done. It was quite the job but he made sure he took pictures of everything and what he was quoting for. I highly recommend him, you do not find people that care as much as he does. We would 10/10 recommend!

Jason M.
Jason M.
2/15/2023
Marvin and Carlos helped install a new drain pan for my washing machine on my second floor laundry room. They did an excellent job, were careful with all of my appliances and cleaned everything to perfection. I would recommend them for any plumbing need.

Michelle W.
Michelle W.
11/02/2022 12:00:00 SA
Highly recommend these guys!

I chose Handy Plumbing Man arbitrarily bc I've seen their trucks on the road and their drivers don't drive like jerks so their name stuck in my mind. Then I saw the amazing reviews and was sold. We had a kitchen faucet that was loose, rusted, a true cry for help, that I procrastinated getting replaced. When one of our toilets went crazy and started leaking I knew I had to get some help.

I set up an appointment with Marco via Yelp messenger on a Sunday. He was super responsive and flexible with appointments. They gave me a time window, texted and emailed confirmation, and showed up right on time.

Ismael was fantastic! Super courteous. He masked up and put on shoe covers at the door and got right to it. Assessed the issues and gave me a very reasonable price. One hour later, my toilet isn't leaking anymore and the kitchen faucet has been replaced. There is no evidence anyone was even doing work here, he left the area cleaner than when he started and I don't feel like I have to bleach everything.

If we have any more plumbing issues I will be sure to call Handy Plumbing Man.

Tara W.
Tara W.
3/21/2023
Our home is on a slab foundation, and we unexpectedly had to replace some of our kitchen plumbing. We did not want to dig up our entire house, so we reached out to Marco to see what trenchless options were available as a preventative measure. We decided to go with a technology called spray lining that uses resin to coat existing sewer pipes. We ended up having to replace some of our pipes via open trench because they were too severely eroded, but Marco and his team were able to easily pivot. The entire job was done in 3.5 days with minimal down time. They are extremely thorough, very tidy, and super easy to work with.

We wholeheartedly recommend them to anyone who has plumbing needs.

Kyle T.
Kyle T.
11/14/2022
Our toilet had been having issues for the past week. My landlord had contacted Handy Plumbing Man and they had come out to check it out for us. Ernesto and Dorian came by and were extremely knowledgeable and friendly. They both found out the issue and explained it to me and helped me understand it. They had finished the job in just about 2 and a half hours.

Really appreciate them for coming through!

Jay S.
Jay S.
11/12/2022 12:00:00 SA
Kudos to Marvin and Ernesto from Handy Plumbing Man. Phenomenal job from start to finish - walked me thru all the options (repair vs new) patiently even though I had numerous questions, explaining pros and cons and helping me make an informed decision. Once the new water heater was installed they went over all the features / operations in detail. Extremely happy with their
Meticulous work - and highly recommend Marvin, Ernesto and Handy plumbing man for all your plumbing needs!!!

Michelle L.
Michelle L.
3/20/2023
Used Handy plumbing man a few years ago and found myself needing their help on an unrelated issue. Marvin came over and quickly gave me a detailed estimate and was patient and extremely knowledgeable with questions. I booked Marvin to come the following week. Marvin and Carlos showed up and completed the job flawlessly. Their work looks like a work of art! I wouldn't hesitate to use them again. And I would recommend them to friends and family without any hesitation.

Jamie O.
Jamie O.
02/04/2023 12:00:00 SA
Will definitely use them again if I ever have any issues! They came out within a couple hours to check a leak under my house. Then, a few hours later a crew came out and replaced a portion of the pipe. The whole process was smooth and headache free!

Eva M.
Eva M.
02/04/2023 12:00:00 SA
Perfect service from start to finish. Very professional
Crew- would hire them over and over. Punctual, cleaned up after they were done, completely fantastic,
Humble hard workers. They power washed my driveway and bought gravel to finish my driveway and he did it on his own accord. They had planned to fill using cement but they ended up going to buy the materials to match my driveway. Amazing company

Edward S.
Edward S.
3/16/2023
I called Handy Plumbing to clear a main drain. After describing the problems, the lady on the phone gave me a quote for the job to be scheduled the next morning.
Ray and Dorian showed up promptly in the morning and went ahead to tackle the problem. With their big machine, the blockage was cleared quickly. I believe other plumbers would have stopped there and proceeded to ask for our payment. However, Ray wanted to see the root of the problem and deployed an endoscope video camera. The root of the problem was: the roots. Apparently, a joint had shifted slightly allowing roots to invade. He then send the snake down once more to clean out more of the roots.
We are very happy with the work and dedication of Ray and Dorian. They have gone above and beyond to make us very satisfied customers.

Brian L.
Brian L.
2/24/2023
The Handy Plumbing guys came out on time, did a fantastic job of rerouting a pipe in the house and were professional throughout.  Their work is high quality and exceeded my expectations.  Thanks, guys!

Roy T.
Roy T.
09/09/2022 12:00:00 SA
We reached out to Handy Plumbing Man based on all the stellar reviews and they continue to perform. Marvin was our technician and he was great. To start, he gave me a heads up that he's on his way and arrived on time. Once he assessed the projects, he provided an estimate and he got started right away. During the repair he would show me what going on with the install and answered all of my questions. He's very knowledgeable and knows his stuff. We are very happy with the quality of his work and would definitely call these guys again for all of our plumbing needs.

V B.
V B.
1/24/2023
IF U HAVE PLUMBING ISSUES, LOOK NO FURTHER! ( 7 STARS )

I can't believe that I went most of my life without ever having to call a plumber, and then in the last 12 months or so, I've had to call a plumber 5 Times! I guess that happens to home owners with old homes, but since I previously only rented, I never had to worry about these issues.

So since our house was built back in 1965 and never had the original cast iron pipes replaced, in December of 2022, the dreaded decision had to be made to replace the main sewer line along with the lines coming down from both bathrooms before they burst wide open. Small cracks were already apparent and slight leakage. Of course it was a major expense, but the owner Marco really worked with me to keep the estimate as reasonable as possible and gave us a few different payment options. He's never opposed to his customers checking with other high quality plumbers should they want to obtain 2 or 3 estimates. I always do and then I always end up choosing Handy Plumbing Man! Even if another company has 4.5 to 5 stars [ Handy Plumbing Man currently has 5 Stars ], and comes back with an estimate that's a little bit less than them, I always choose Handy Plumbing Man. At this point, I know the quality of their workers, I know that they will always stand behind their work, and I know that they'll always bend over backwards to make me a priority whenever possible.

Then on Sunday, January 22, 2023, our Water Heater burst and flooded our garage!! Yes, it was old too! I'm sure you know who I had to call.

As the owner Marco says, If customers continually reward them with their loyalty by coming back to them, how can they not reward their customers with the best service, availability and prices possible. At this point, I feel like a part of the family. Maybe Marco will adopt me, so that I can get the family discount next time!

Carlos M.
Carlos M.
3/14/2022
Marvin Gonzalez and José Rodriguez are true heroes. They helped my with an emergency with replacing my shower valve. Without them we'd stay a few days without water in our home because the valve wouldn't close and we had to turn off the main line of water supply.

They came in the same day and they worked really fast. It was a very complex job. Also, the cordiality and cleaning was exceptional. I truly recommend the them. Thank you guys!

Fangfei L.
Fangfei L.
09/10/2022 12:00:00 SA
2 minutes charge me $290!! !  Surprise!!
My  washer pipes  stuck, some water will overflow in my garage, my time is fixable, he said will come at afternoon, they just do a few minutes, use the machine call VEVOR 50FTx1/2Inch Drain Cleaner Machine Electric Drain $239 on Amazon, he ask me $ 290
I am trust yelp the top ranking , but this experience very bad ! !

You stay about 30 minutes because we are negotiating , waste so long time, the working time actually 2 minutes , it's the truth , I think you buy the electric Cleaner Drain machine $239,  once charge  $80-160 is make sense

Al W.
Al W.
1/18/2023
I needed to have my toilet flange in my downstairs bathroom moved over about 12 from my concrete foundation.  I called Marvin from Handy Plumbing who I used on a previous job to come over to look at the scope of the work and to provide an estimate.  I proceeded with the work and the next day Thomas, Cristian came over and around 9:00 am and started the demolition work.  They were very professional and did an excellent job in moving the toilet flange over.  They cleaned up by vacuuming and sweeping up when they were finished.

Lora M.
Lora M.
2/14/2023
We had a leaky toilet and faulty faucet.  Handyman plumbing contacted me right away, arrived on time and kept us posted by text.  Elmer Lopez was the plumbing technician.  He was friendly and knowledgeable and kept us in the loop before he did any work.  Everything is working beautifully like new.

We highly recommend Handy Plumbing Man and especially Elmer.

Glenn R.
Glenn R.
02/10/2023 12:00:00 SA
That replied quickly and were able to have the burned out some pump replaced within 24 hours.

Challen Y.
Challen Y.
11/19/2022
I contacted handy plumbing man in the evening and was able to secure an appoint the following morning to investigate a clogged sewer line inside a rental.
They arrived on time and were courteous in their service.
I would call them again for my next plumbing emergency.

Taylor P.
Taylor P.
9/30/2022
Marvin did an excellent job with a refrigerator water line install. I was impressed that he was the only plumber who both came out for a estimate, and crawled into the crawl space to look at the piping before he gave an estimate. The estimate was a very good price as well.

The job was completed on the scheduled day, and Marvin stayed until I could verify that the refrigerator water was working. I'll definitely call for Marvin again!

Andrew D.
Andrew D.
9/14/2022
Handy Plumbing Man sent Marvin to flush and descale my tankless water heater. He actually arrived early. He was professional and respectful. On top of that he educated me on the purpose of what he was doing and the value it would provide to our water. He answered any questions with thoughtfulness and made sure I had no concerns before leaving.

Marvin represented the Company well and I will do business again with them in the future.

Stephanie R.
Stephanie R.
9/22/2022
Isidro was great! Evaluated the situation and gave a quote. He got the right tools and it was fixed quickly! 10/10 would use again!

Edit: Also booking and communication was on point! Thanks all!

Yesenia C.
Yesenia C.
8/26/2022
It was a pleasure working with Marvin! He was able to fix our ice making freezer drainage problem. Not only was he professional but also very kind! Thank you Handy Plumbing Man LLC for staffing good people. And thank you Marcos for a timely troubleshooting response.

Tricia Y.
Tricia Y.
12/23/2022
First of all the workmanship is perfect. We had a leak under the bathroom sink. they had to replace an angle stop and a flex line. Very simple plumbing. My fault entirely for not asking upfront how much they would charge. I never dreamed it would be so outrageously high for just two little parts. The person who came hardly spoke any English but luckily I had someone here who spoke fluent Spanish, so they were able to translate. They arrived at 12:25 PM. They finished at 1:20 PM. The bill was $295. That's outrageous. Then they said they want to charge me 5% more if I use the credit card. And they were waiting until I wrote them a check. I said I don't have actual paper checks. I do all my banking online. The man would not leave and insisted on being paid immediately. I insisted on paying him with an electronic check through my bank as I have done for 44 years of residency in my home.
I told them to send me an email online invoice. She did and I saw the charges and was stuck because I did not get a quote before hand. This was not an emergency plumbing problem. It was dripping, maybe one cup of water in one week. on yelp, the business is called Handy man plumbers LLC.
When I scrolled down to the bottom of the online invoice, it had a little box that said pay now.
So I clicked the little box and I paid by credit card with no 5% surcharge. $295. What came up immediately was another name of another company. House calls pro.
Something is fishy. To be going under two different names or maybe even more is suspect .

Mike R.
Mike R.
12/30/2022
Marvin and Christian did great work. Very professional! We needed help rectifying a poor refrigerator water line and they were able to do the work cleanly and professionally. Would highly recommend.

Matthew M.
Matthew M.
07/12/2022 12:00:00 SA
Marvin Gonzalez was great. He gave me a heads up when he was on his way, and ended up giving me a free consultation & inspection.  

He identified areas of concern in our new home and gave us great pricing to fix everything.

Will hire again.

Tassie C.
Tassie C.
1/17/2023
Review #2! When Marvin G was here yesterday for my refrigerator water line, he inspected the pipes underneath my house (all my plumbing runs under my house). He realized that the sewer line running from my kitchen was so corroded that food sludge was leaking out onto my new water heater. Yuck!! I'm so glad he spotted it and brought it to my attention!! He inspected all of the old cast iron piping and determined that the problem was restricted to the kitchen line. He didn't try to talk me into a complete pipe replacement job, he identified the problem areas (keeping my total cost in check). He got an estimate together for me the same night and was able to come back the next day. He and his assistant, Carlos V, removed the old cast iron drain line and replaced it with up-to-code new pipe, including reconfiguring a contorted coupling that a previous plumber had bunged together years ago. He installed all the straps and cleaned up all the sludge leakage too. Throughout the process he communicated with me clearly, took extra time to explain things I didn't understand, and he gave me a one year guarantee. I am really grateful for the extra attention he paid to what he was doing yesterday because this would have become a hideous situation for me very soon. Disaster averted - thank you Marvin and Carlos!!  

Big shout out too for the owner, Marco Acosta - his office responded promptly to my first call, scheduling was a breeze, they're on top of their paperwork and they followed up with me promptly. SO easy to work with!  I will be recommending this business to my friends, and will call them with all my future projects and repairs.

Al T.
Al T.
09/12/2022 12:00:00 SA
Sunday morning - super responsive answer from Marco.  Described my problem, and he had one of his technician out the next morning.  Miguel gave me a few options and caveats.  Booties on boots, on time within the window - all professional service.  I'll be sure to reach out again for my plumbing needs.  I could tell they've run into my issue in the field because they described all the different outcomes and remedies.

Really top notch servicE!

Annie H.
Annie H.
01/03/2023 12:00:00 SA
Marvin Gonzalez and Christian Mijangos from Handy Plumbing Man did a fantastic job replacing and installing an underground water line to my kitchen refrigerator and replacing the main water valve to my house.  I called several plumbers for estimates and Handy Plumbing provided the most competitive quote.  They were always responsive when I called, arrived when scheduled, finished the job quickly and efficiently, and even provided me photos of the completed work.  I will definitely be calling them again for future jobs!

BigLeaf C.
BigLeaf C.
12/23/2022
Marvin and Cristian are awesome! They came on time and professional. Initially we arranged them for a washer heater flush. After Marvin inspected the heater, he recommended that the vault might need replacement, which we promptly agreed to since it's an old house. He also made other suggestions which are helpful for us to know about. This is our second time using their service, and I'm sure more to come in the near future. Thanks Marvin and Cristian!

H R.
H R.
07/12/2022 12:00:00 SA
1. Poor job
2. Refused to fix poor work & told me it was impossible to fix
3. I hired a different plumber who fixed their work, easily
4. Made a bigger problem for me in repairs because they don't know what they are doing
5. Used sub-optimal materials & told me these were the best quality materials
6. Charged more than a master plumber would charge.

Do not hire them.

Marie S.
Marie S.
06/10/2022 12:00:00 SA
Marvin did a great job installing my new bathroom faucet, in less than 24 hours after I originally contacted Handy Plumbing Man. The new faucet looks and works great. I'm going to have them replace my ancient hot water heater with a new tankless heater next. Great customer service!

Louis F.
Louis F.
4/23/2023
I've scored this in the middle because the work done was fine, but the plumber tried  initially to sell me an $1,800 job and finally did the necessary work for $450. It took almost as much discussion as the actual work. It feels like he tried to take advantage of me (I'm a senior person).

Maria T.
Maria T.
12/19/2022
Fantastic service. They were very responsive, knowledgeable, and was able to repair our water heater very quickly. Marvin and Jose did an excellent job with the installation. Would highly recommend!

Rosemary E.
Rosemary E.
4/28/2023
Just had a kitchen faucet replaced by Elmer at Handy Plumbing Man. Now this is after another company came out and said there were no leaks and the reason I had so much water under the sink was due to the way that I washing my dishes!  Ah, okay . . . I will be more careful next time.  Nope, still a bunch of clean water collecting under my sink. I decided to call Handy, I had used them in the past, don't know why I didn't call them first. Anyway, Elmer came out, was able to diagnose the problem right away - the metal hose in my current faucet was leaking and it would be best to replace the entire faucet.  I ordered a new faucet and Elmer was out two days later, replacing the old with the new. He did a great job. He arrived on time, was professional, yet very friendly and helpful.  Handy Plumbing Man will now be the first call that I make when I have a plumbing issue.

Bryan P.
Bryan P.
06/01/2022 12:00:00 SA
Situation: We had a kitchen sink clog and 2 large/reputable plumbing companies came and tried to unclog it but failed (our pipes have a bend: one goes up to the roof for air release, the other goes to the waste pipe, so the auger kept taking the path of least resistance).  The first company gave up with the ridiculous claim that our next step is to break into the walls to replace the entire pipe because it's likely corroded to the tune of $3700.  The second company gave up after 2 tries and disappeared.

Our experience with Handy Plumbing Man:
We decided to try contacting Handy Plumbing Man and we are so thankful that we did.  Ismael came out promptly and got to work.  We mentioned the situation of the pipe configuration.  Instead of giving up like the other companies, Ismael kept trying and successfully cleared the line!  

This company is definitely the real deal.  They saved us a ton of money and didn't have to break into any walls!  We are just so appreciative of the professionalism, perseverance, and cleanliness (Ismael proceeded to clean up the maintenance area after he was done).  It was absolutely over-the-top service and we will be sticking with Handy Plumbing Man going forward for these types of jobs!

Thanks!

Cathy C.
Cathy C.
03/10/2023 12:00:00 SA
Handy Plumbing Man came promptly when another company cancelled on me last minute. Marvin Gonzalez and Carlos Vasquez repaired the toilet quickly and were responsive throughout the whole process. Thank you!

Ken P.
Ken P.
08/08/2022 12:00:00 SA
My water heater was leaking so gave them a call. Scheduled appt the next day and they came at the beginning of the time slot. Marvin G. Was very knowledgeable/professional. He was creative in his solution and was able to fix my pressure after installing a hose bib. Another plumber wanted to replace the pressure regulator for 4 times the cost. Definitely recommend and very happy with them.

James S.
James S.
5/27/2022
These guys are awesome. I
I had a leaking sink that was really getting worse and making the garbage under the sink a bit disgusting. Anyway, Marvin came out on the same day, diagnosed the issue (new garbage disposal), went to HD to get the part, and then installed. All good now; thanks Marvin!

Gwen W.
Gwen W.
11/22/2022
Marvin was excellent and he came to rescue a failing water heater. He was knowledge and share care tips afterward . I would recommend him and the company!

Eddie I.
Eddie I.
5/16/2022
Marco the owner and his band of plumbers did an excellent job Repiping the entire house. Rigo the supervisor was always punctual and polite, he was very direct in any options that was needed to be made in relation do placements and locations of materials. Gustavo, the spokesman for the team, helped describe most of the piping strategies. Dorian and Isidro, the muscle, efficient is all the work. But most of all, these guys were welcomed by the master of the house, Gizmo, my little watchdog !!!  Great Job guys!

Jody W.
Jody W.
04/07/2023 12:00:00 SA
Knowledgeable, professional, and friendly. We had a difficult plumbing problem and they diagnosed it quickly, gave a reasonable estimate, and did great work.

Xiang Q.
Xiang Q.
3/17/2023
Hi the service was quite good; team responded to my questions very quickly. I called in the morning and I got my problem fixed (unclogging) within just a couple of hours. The unclogging itself took less than 20 minutes with just one pass. Ray from Handy plumbing Man was very respectful and friendly, as well as capable. They were able to diagnose the problem with its video monitoring technique after the unclogging was done. My only concern is about the quote. I was told it would be around $340 when I called for unclogging one line. I didn't know the video part will be of extra charge. I ended up paying $421 which is fine. It could be better if I was told ahead of time. I decided to go with handy plumbing man based on great yelp review, even though I was quoted at a much lower price from United plumbing at $225 for one line unclogging. Overall happy with the service. It solved my problem very efficiently.

B W.
B W.
11/29/2022
Marvin is a great guy!  He thoroughly explained the work that needed to be done and proceeded to get the job done. Definitely would recommend him. Great job!  Thanks!

Jay J.
Jay J.
10/20/2022
Responsive in terms of coming over for the free estimate - on time for the appointment. Their quote was way to high in comparison to the other quotes / vendors. Non competitive bid from Handy Man in the Los Altos, CA with respect to my outdoor, preventive hydro-jet job. Disqualified them from the process.

Marcos - Thanks for the FREE quote and being on-time. All the other vendors also provided FREE quotes as well. Just providing you with friendly, competitive feedback. Cheers.

Bing W.
Bing W.
4/26/2022
They are very responsive and professional. Marvin and Dorian did a great job.  Even fixed our toilet for free!  They were also very responsive when we needed help. I highly recommend them!

Dan D.
Dan D.
11/22/2022
Just had a remarkable day-1/2 of great service!
 Marvin Gonzales has to be one of Handy Plumbing Man's top service people.
We had major leak in outdoor plumbing on Sunday afternoon - requiring shutting off our water completely!
 Marvin was there promptly the next AM...and had us up/running (water), the next dav;  complete overhaul of tired, corroded underground plumbing.
 He's fast, thorough, informative and friendly.  Quite refreshing.
 Hang on to Marvin,  HPM!

Akash D.
Akash D.
11/22/2022
Marvin Gonzalez was amazing! Super responsive and ensured everything was perfect before he left.

Ling T.
Ling T.
2/17/2023
Marvin and Carlos are fantastic from the beginning to the end. Marvin explained everything when he gave me the estimate. They sent the quote to me very quickly and the work is scheduled the following day after I approved the estimate. Their price is very reasonable. Great quality work! I highly recommend Handy Plumbing Man.

Amisha C.
Amisha C.
05/04/2022 12:00:00 SA
I definitely recommend the company and especially Marvin Gonzalez.

My hot water heater pilot went off. I could not get it back on per instructions on the water tank. Marvin however was very quick to debug and fix the issue.

He also demonstrated what knobs I could safely work with to bring different situations under control. Really appreciate that.

Michelle R.
Michelle R.
5/20/2022
This review is long overdue but we received amazing service from this company and at the best quoted price. We had a complicated case involving a backflow preventer that a different plumbing company tried to fix and arguably made worse. As a result, unfortunately, admittedly, we were challenging clients and felt desperate for a fix. Handy Plumbing Man quickly came out to do an assessment and although it wasn't an easy fix, they were incredibly thorough and patient with us as they worked towards figuring out a solution - they even hired an outside expert to try to fix it! Ultimately, over a few trips they did find a fix and worked so hard for us. I'm incredibly grateful for their help.

Additionally, I had called them about 2 years ago about a separate issue and Marco gave us (free) advice over the phone that potentially saved us a huge bill; he provided a solution we could do on our own that didn't involve them coming out for a potential plumbing emergency. I couldn't recommend this company enough!!

J C.
J C.
3/16/2023
Two weeks ago, our laundry room was flooded. We contacted Handy Plumbing Man and they immediately replied us. They asked a few questions and provided a very reasonable quote. Within a few hours, Elmer came to our place not only he examined, fixed, and cleaned the issues in our laundry room, but also found out that our main line was also clogged. With a discount, we got that fixed as well. Later in the evening, we found out that our kitchen sick was clogged. We reached out to them again. Even though it was after hour already, Elmer and Dorian showed up and carefully diagnosed pretty much all the lines in our place and cleaned them. It was a huge relief for us. We are very thankful for their professional service and prompt response!  Thank you.

Xiang Q.
Xiang Q.
3/17/2023
Hi the service was quite good; team responded to my questions very quickly. I called in the morning and I got my problem fixed (unclogging) within just a couple of hours. The unclogging itself took less than 20 minutes with just one pass. Ray from Handy plumbing Man was very respectful and friendly, as well as capable. They were able to diagnose the problem with its video monitoring technique after the unclogging was done. My only concern is about the quote. I was told it would be around $340 when I called for unclogging one line. I didn't know the video part will be of extra charge. I ended up paying $421 which is fine. It could be better if I was told ahead of time. I decided to go with handy plumbing man based on great yelp review, even though I was quoted at a much lower price from United plumbing at $225 for one line unclogging. Overall happy with the service. It solved my problem very efficiently.

B W.
B W.
11/29/2022
Marvin is a great guy!  He thoroughly explained the work that needed to be done and proceeded to get the job done. Definitely would recommend him. Great job!  Thanks!

Jay J.
Jay J.
10/20/2022
Responsive in terms of coming over for the free estimate - on time for the appointment. Their quote was way to high in comparison to the other quotes / vendors. Non competitive bid from Handy Man in the Los Altos, CA with respect to my outdoor, preventive hydro-jet job. Disqualified them from the process.

Marcos - Thanks for the FREE quote and being on-time. All the other vendors also provided FREE quotes as well. Just providing you with friendly, competitive feedback. Cheers.

Bing W.
Bing W.
4/26/2022
They are very responsive and professional. Marvin and Dorian did a great job.  Even fixed our toilet for free!  They were also very responsive when we needed help. I highly recommend them!

Dan D.
Dan D.
11/22/2022
Just had a remarkable day-1/2 of great service!
 Marvin Gonzales has to be one of Handy Plumbing Man's top service people.
We had major leak in outdoor plumbing on Sunday afternoon - requiring shutting off our water completely!
 Marvin was there promptly the next AM...and had us up/running (water), the next dav;  complete overhaul of tired, corroded underground plumbing.
 He's fast, thorough, informative and friendly.  Quite refreshing.
 Hang on to Marvin,  HPM!

Akash D.
Akash D.
11/22/2022
Marvin Gonzalez was amazing! Super responsive and ensured everything was perfect before he left.

Ling T.
Ling T.
2/17/2023
Marvin and Carlos are fantastic from the beginning to the end. Marvin explained everything when he gave me the estimate. They sent the quote to me very quickly and the work is scheduled the following day after I approved the estimate. Their price is very reasonable. Great quality work! I highly recommend Handy Plumbing Man.

Amisha C.
Amisha C.
05/04/2022 12:00:00 SA
I definitely recommend the company and especially Marvin Gonzalez.

My hot water heater pilot went off. I could not get it back on per instructions on the water tank. Marvin however was very quick to debug and fix the issue.

He also demonstrated what knobs I could safely work with to bring different situations under control. Really appreciate that.

Michelle R.
Michelle R.
5/20/2022
This review is long overdue but we received amazing service from this company and at the best quoted price. We had a complicated case involving a backflow preventer that a different plumbing company tried to fix and arguably made worse. As a result, unfortunately, admittedly, we were challenging clients and felt desperate for a fix. Handy Plumbing Man quickly came out to do an assessment and although it wasn't an easy fix, they were incredibly thorough and patient with us as they worked towards figuring out a solution - they even hired an outside expert to try to fix it! Ultimately, over a few trips they did find a fix and worked so hard for us. I'm incredibly grateful for their help.

Additionally, I had called them about 2 years ago about a separate issue and Marco gave us (free) advice over the phone that potentially saved us a huge bill; he provided a solution we could do on our own that didn't involve them coming out for a potential plumbing emergency. I couldn't recommend this company enough!!

J C.
J C.
3/16/2023
Two weeks ago, our laundry room was flooded. We contacted Handy Plumbing Man and they immediately replied us. They asked a few questions and provided a very reasonable quote. Within a few hours, Elmer came to our place not only he examined, fixed, and cleaned the issues in our laundry room, but also found out that our main line was also clogged. With a discount, we got that fixed as well. Later in the evening, we found out that our kitchen sick was clogged. We reached out to them again. Even though it was after hour already, Elmer and Dorian showed up and carefully diagnosed pretty much all the lines in our place and cleaned them. It was a huge relief for us. We are very thankful for their professional service and prompt response!  Thank you.

Alex T.
Alex T.
1/26/2023
Had Marvin Gonzalez and Carlos Vasquez come out to work on the water heater and they were quick and timely with the fix.

Carlos S.
Carlos S.
02/11/2023 12:00:00 SA
Marvin was sent by the company, and he did a great job. He explained to me in detail the problem with my toilet tank, and gave me options of repair, so I could choose what fit my needs best. I would definitely call this company again if I have a plumbing issue.

Nir B.
Nir B.
3/19/2022
This review is specifically about Marvin Gonzalez at Handy plumbing man.
We were faced with an issue where our water heater was not working and needed a quick turn around. I called handy plumbing man based on the great reviews I have read and Marvin was assigned as our plumber. He came out within an hour and gave us a quote immediately. We then were surprised that he was able to install the water heater the same day.
Marvin was very patient with us and he explained step by step instructions on water heater. I was very impressed and he was very professional. I will recommend him to anyone!

Moni D.
Moni D.
12/09/2022 12:00:00 SA
Ray and Dorian, from Handy Plumbing Man, came this morning to perform a sewer camera inspection. They were right on time, also very professional and approachable. The price for the job was very reasonable. They managed to find the cause of the plumbing problems we have been having for years. After they were finished with the inspection, Ray gave us a very clear explanation of the work that needs to be done. We'll definitely be dealing with them again.

Scott R.
Scott R.
4/15/2022
Handy Plumbing Man was great with our implementation of a new whole house filter.  We installed an Express Water Whole House system to extend our appliance life while ensuring we have clean water without contaminates.  Marvin and Gustavo were exceptional advisors and were efficient, helpful and the pricing was very reasonably.   Highly recommend!

hc w.
hc w.
1/23/2023
In mid December my tenants reported a leak causing puddling below the kitchen sink. The 1st plumber I had come out id'd the leak in a pipe coming up through the concrete slab and quoted an incredibly high amount to open the concrete and replace the pipe and patch the concrete. I contacted Handy Plumbing Man for another problem review and estimate. Marco was very responsive, first providing an estimate based on the first plumber's analysis and pictures and then coming out to the townhouse to confirm the extent of the problem after which he lowered his initial estimate to less than half of the 1st plumbers estimate. He and/or his crew responded quickly to every question and showed up as scheduled. They enclosed the work area with plastic to contain any dust from opening the concrete. One of the crew, Gregorio,  also provided a fair cost for the flooring and sheetrock repair. He was able to peel back the linoleum flooring intact to open up the concrete, replace the leaking pipe, repair the concrete, roll back the flooring, and repair the sheetrock so well that you would never know there had been any problem.  No cleanup post repair was needed.
I would definitely recommend Handy Plumbing Man for their prompt, professional and fair service.

Perda P.
Perda P.
5/15/2022
Fast and great service!
Called for an issue with my toilets, and Ismael showed up within a couple hours. The fix required only tightening a valve, thus I was not charged. What a great company!

Tomoko N.
Tomoko N.
04/12/2022 12:00:00 SA
Today Marvin Gonzalez was coming to check my toilets and gave me a great idea to fix them very nicely and very effectively.
I definitely I will ask this man for future damage if I have. Strongly recommend to everybody!

David W.
David W.
10/01/2022 12:00:00 SA
Pricey but very timely and professional service to repair an emergency fresh water line burst pipe. I'd use them again.

Adelina R.
Adelina R.
3/24/2023
Excellent service. Ray, Ivan and Dorian were professional, and knowledgeable to get the job done right without charging extra for unneeded services. Highly recommend

Anne K.
Anne K.
3/22/2022
I made an appointment with Handy Plumbing Man for 10:00 on a Saturday morning to install 2 new bathroom sink faucets and possibly fix the spigot outside that had a drip. They quoted me a price on the bathroom faucet but said they'd have to see what was involved to fix the spigot. Ok.
My husband and I were drinking coffee in our PJs at about 9:00am and the doorbell rang. Ack! I told the person at the door it would be a minute and we ran upstairs and changed, etc. I answered the door and it was Rigo from HPM who said, I'm a little early, is that ok? Um. Sure, you're here now!
It took several hours to install the new faucets but the look great and we were happy. After Rigo was finished I took him outside to see the leaky spigot. He took a couple if pictures of it and called his boss. He then quoted me a price of $150! What? Are you serious? I asked. I told him never mind, I'd do it myself. As soon as he left, I went to Home Depot, bought a brand new solid brass spigot and installed it myself for $9.00.

Mohit S.
Mohit S.
4/20/2022
My old water tank started leaking. I called Handy Plumbing Man, and they came out within the hour to offer a free estimate. They advised me it was not repairable, and provided a few different recommendations (tank vs tankless). They were extremely professional and detailed. While on-sight they also tested my water pressure and advised me its low.

They emailed me a quote, and I decided to move forward with having them install a new tankless system. There prices are reasonable, and the quality of workmanship is high. My home has an overly complex system where the hot water is also used by the furnace. I worked with Marvin, Gustavo, and Marco. They were all extremely knowledgeable and were able to integrate the new tankless water heater with ease.

Throughout the experience, the team was professional, informative, and genuinely cared that I was happy with the product & services they offered.  I would highly recommend them.

Kevin M.
Kevin M.
11/05/2022 12:00:00 SA
Another update for the Handy Plumbing  crew!  Marco and his team  at Handy Plumbing is my go to for any and all plumbing services!  Ismael's second time at our house to fix some of our plumbing.  This young gentleman is very courteous, knowledgeable and efficient.   If your looking for fast, reliable, honest services this is the company to call.

Rosquete B.
Rosquete B.
4/30/2022
5*Handy Plumbing Man
This was the best service visit we have ever had. The price was fair and reasonable. Rigo and his assistant observed Covid protocols, wore booties, and explained the process. The seemingly simple job was more complicated that we expected. The work was done professionally and efficiently. We are very pleased. Highly recommend for gas plumbing work.

Bryant B.
Bryant B.
03/09/2023 12:00:00 SA
Elmer and Alejandro were fantastic. My sump pump broke this week and with all the rain coming, I was worried about flooding. They came within one hour of my requesting service. They finished the job in the rain and darkness. They couldn't have been more helpful and polite.

Markus M.
Markus M.
9/24/2022
We had an aging water heater and decided to go with Handy Plumbing man after our previous positive experience. Shortly after contacting them, Marvin and the crew came out to replace the water heater with a tankless one. Install was quick, painless and Marvin showed strong attention to detail. We're happy with the outcome.

Veronika C.
Veronika C.
12/30/2022
We had Marvin come by to replace our faucet. He and his crew did a wonderful job, explained everything very clearly and fixed our issue. In addition, communication and response was clear and quick. I called so many other places beforehand that never returned my call . Thank you so much!

Adara C.
Adara C.
10/29/2022
Handy Plumbing Man has been our go to plumber for a couple years. They are prompt and get the work done quickly. You also can't beat the price!

To G.
To G.
1/18/2023
Absolute worse possible experience. Did they respond fast, yes; did they arrive on time, yes; did they send a plumber, no. They sent a young man who had near zero experience AND did not speak English. Seriously. He looked at the situation mumbled something and then called his boss who translated. Hard pass. They wanted to snake it. Great, unfortunately that wasn't the solution in the end after a competent plumber was brought in. Do yourself a favor, pass on this outfit. This company must have a lot of friends and family who yelp reviews . . .

Laura O.
Laura O.
2/23/2022
Much thanks to Marvin Gonzalez and Gustavo Cornelio for their fast and professional work replacing a single shower head to at 2 in 1 with the detachable handheld shower head!  

Then they saved me from a huge disaster.  After installing a new shower head, they looked at our water heater and discovered rust and decay - it could have failed at any time.  (See before and after pics).  So they returned to the house with a new water heater and stayed til almost 7 pm to replace the water heater.   Super professional and caring - strongly recommended!!

R W.
R W.
8/20/2022
Our names are not Robert Ward
We never did receive anything form this plumber, like mentioned
We do not live in Redwood City

Ray H.
Ray H.
2/27/2022
Marvin came out to give me an estimate to replace an 18 year old 75-gallon water heater with a Navien unit that could work with the existing gas lines, water lines, only running a new PVC exhaust.

Of three estimates I got, his required the least plumbing (no water line relocation and no new gas line needed).

His work on the water lines was very neat and he even replaced some adjacent valves on the furnace as preventative maintenance without additional cost.

He has his team (Gustavo, Tomas) did a great job cleaning up afterwards and left the garage better than when they arrived!

I've already bid out another job to Marvin and imagine I'll be using him for future needs that arise.

Danielle C.
Danielle C.
8/18/2021
Our toilets weren't flushing properly so my husband called Handy Plumbing Man. Marco and his team were very professional. They came over at the expected time and did a lot of diagnostic work (going on the roof to snake cameras through the drain to see where it went, uninstalling the toilet to check it out, etc) before they discovered that one of the outbound sewage pipes had a ton of bush roots hitting the pipe. They were able to clear it out in a timely manner. Although in the process they did break one of our water pipes, they did come back later to fix it in a timely manner!

They also came back to check on leaks and told us they didn't see any which was nice of them to do.

It's been a few weeks since the incident and knock on wood but no further issues since then!

Jacob F.
Jacob F.
11/01/2022 12:00:00 SA
Marvin, Rigo, and Dorian were great. Helped diagnose the problem and fixed same day!

Fan Z.
Fan Z.
10/03/2022 12:00:00 SA
Quick response, and completed the replacement of water heater in 2 hrs. Marvin Gonzalez did a great and clean job!

Katrina S.
Katrina S.
2/15/2022
Ray came to help us out in our townhome. We had noticed a leak under the sink but were not sure the cause of the issue. He came out and originally assessed it may have been the dishwasher, but he needed approval from our housing manager to make any changes.

In the meantime (had to wait a day or so), we realized that the leak was actually happening while we used our garbage disposal. So we called the team back and shared our discovery. Ray was able to quickly assess that the connecting pipe was too short and resolved the issue in about 30 minutes.

We're so grateful for their friendly service and efficient work. I've had many plumbing nightmare situations in other buildings, but this was a great experience. Highly recommend!

S H.
S H.
11/08/2022 12:00:00 SA
Quick response time to online request, scheduled date/time that was convenient, text message to notify of arrival, explained current status of water heater filter before and after descaling process with photos. Appreciate Marvin's help and time.

Anavelys O.
Anavelys O.
3/13/2023
Marvin Gonzalez and Carlos Vazquez came to my house.  They were very responsive providing a quote and doing the work.  They did a really good job moving the gas pipe for my new stove and connecting me with someone to fix the wall afterwards.

Zoe G.
Zoe G.
02/07/2023 12:00:00 SA
Our kitchen drain is clogged for a few days and Ismael is the 3rd plumber coming over to check, the previous plumbers weren't able to fix our drainage. He and Jose, Rafael were super professional, brought up a game plan to fix, and was able to fix the issue in the first try, and they wiped down the floor, cleaned up the sink afterwards too. We'll definitely reach out to them again in the future if we need a service. Highly recommend!

A C.
A C.
10/28/2022
I called Handy Plumbing Man to do a sewer line inspection because the city had sent me a letter saying I failed the smoke test.  Marco promptly came over at the appointment time and did a quick but thorough video inspection.  Marco was very knowledgeable and professional and was able to identify the problem very quickly (which was just a loose sewer cap in my front yard).  The entire process was quick and easy and best of all no repairs were even needed.  I am very satisfied with the service and will definitely call this company again for other plumbing needs.  Their pricing is very fair and lower than the other companies I called for the same service.

Jessie J.
Jessie J.
08/02/2022 12:00:00 SA
Good luck getting a confirmed appointment with these bozos. They used every trick in the book to not make a commitment to fixing my plumbing.

angelo f.
angelo f.
1/19/2023
Marvin at Handy Plumbing Man did a great job on my tankless water heater repairs.  He was very fast, neat, and organized.  I appciate all hard work.  Thank you again Mavin!!!

Zhengqi Y.
Zhengqi Y.
10/24/2022
Miguel spotted the issue and got the work done very fast! I am so glad we found them before we started using the toilet, otherwise it would be terrible to live with a leaking toilet.

Wendi K.
Wendi K.
9/16/2022
Excellent service. From making the appointment to receiving texts  to our technician who was able to replace the parts I needed for the toilet that I had to order on my own after two different plumbing companies told me I needed a new toilet. I called Toto and they were able to advise me on the replacement and I ordered the part on my own. Handyman Plumbing was able to replace the part, explain what was wrong and assured me that as long as this works I will not need a new toilet (Purchased in 2014) . It seems to be working well and I will definitely use them again.

Glenn D.
Glenn D.
02/07/2022 12:00:00 SA
Shower had a slow leak. Connected via Yelp and came out same day to diagnose the problem. As expected, cartridge in old cheap faucet was dead.  Marco was up front with us that these faucets often break when doing this repair and quoted us the repair and the replacement.

Rigo came back the next day and pulled off the repair. Worked clean and quickly. Everything works great.

Tianqi T.
Tianqi T.
1/21/2022
my kitchen drain pipes were not properly installed by the condo builder so water started to leak. they gave me a clear estimate of work and cost ahead of time. Marvin stopped by and replaced the pipes underneath the sink. He was very nice and completed the work with high quality. He also explained to us what the issues were and how they can be prevented in the future. There are other companies that offer less expensive work, but I do think they are reliable in what they do.

Darlene M.
Darlene M.
6/15/2022
I had a clogged toilet and a leaking sink. I called Handy Plumbing on a recommendation from a friend.
Rafael came out the same day. He was on
time and did the job quickly. He is also a very nice person. I definitely will call them again with
my plumbing issues.

Jieming C.
Jieming C.
10/13/2022
We had a toilet leak for a few months now, and we couldn't figure out why. Ray, Ernesto and Ismael were able to help us fix that problem. It turned out to be a missing rubber tubing from the new piston valve inside the toilet that I missed during my DIY. They also helped us change out the shutoff valve and replace the piping which were old. On top of that they also helped us flush out the sediments from our water heater tank. Interactions were friendly and costs were reasonable. Definitely recommend to people.

Dennis H.
Dennis H.
03/06/2022 12:00:00 SA
There comes a time when you realize that your time is worth more than the cost of doing the job yourself.

Plus I'm lazy.

I had replaced our filtered water dispenser, and somehow clogged up our main faucet. I looked at my scraped knuckles and I asked myself if I really wanted to make three more trips to the hardware store. I remembered that Yelp has plumbers up front, so I searched for the closest 5 star plumber.

Handy Plumbing Man stood out with it's awkward English and 5 stars, so I asked them for a time they could come. The replies were immediate, and we schedule an appointment for within 48 hours.

Ismail came with a mask on (I learned later he's vaccinated), and I have to admit I was a little concerned because he doesn't speak English well. But, my Spanglish is okay and Google Translate works well. That and he's clearly very intelligent.  It took a couple of minutes to confirm the faucet was toast and he said he'd run to Home Depot if I bought it.  I bought the faucet online and he was there and back in less than an hour, and he had the faucet installed in about a half hour. Very clean install, no mistakes, no rework, and no leaks.  All of this was done before lunch.

Language issues aside, and they really weren't a problem, it was the most efficient install I've seen in quite some time.

Sam D.
Sam D.
8/19/2022
Marvin Gonzalez and his colleague Elmer did an outstanding job completing this job today. Very professional. Did an awesome job upgrading our kitchen and bathroom sinks. Highly professional and would highly recommend giving him a call for your plumbing issues!!

Cici A.
Cici A.
9/23/2022
Handy Plumbing just finished a project at my parent's house and they did a fantastic job. Their work is fast and professional and everything was cleaned up and put back in order in just two days. Thank you to Gregorio F, Thomas L and Elmer - great job!

Andrea L.
Andrea L.
12/07/2022 12:00:00 SA
We had to have a shower drain unclogged and Handy Plumbing Man came out to fix it. Marco was extremely knowledgeable and friendly. He found the problem was bigger than we thought and the company came out the next day to fix the pipe issue. Marco was also kind enough to work with me on the price. Excellent service! I will undoubtedly use Handy Plumbing Man again if a need arises.

Maggie W.
Maggie W.
10/07/2022 12:00:00 SA
PG&E detected a leak in our gas line and shut off the gas. I called Handy Plumbing because they had good reviews here on Yelp. Handy Plumbing sent a guy, clearly not a plumber (no tools, no identification) to my house. He didn't assess the pipes or gas line, but he did call his boss to confer about a price range for the work. When I laughed at the price, he lowered it a bit, offering me a senior citizen discount. (Creepy.) He said I know the holidays are coming and you're saving up to buy gifts.

Needless to say, I did not hire Handy Plumbing.

William K.
William K.
10/07/2022 12:00:00 SA
This review is a week overdue, but I've been out of town. I've found my plumbing company for life, but honestly my experience with this company did not start off so well. A technician came to our house to look at a leaky toilet and a hot water dispenser that also leaked. We were told that the flush valve needed to be replaced and parts would need to be ordered. After the parts came, a different technician came and looked at the toilet -- we were given a different prognosis that it was just a bad handle and flapper that needed to be replaced.

As you can imagine, I was confused and a little upset and really didn't know what to think. The technician replaced everything and said we were going to be charged a lot more than I would've expected for replacing a flapper and handle.

When I called the main office to complain, the Owner contacted me and immediately took responsibility. As soon as he saw my phone #, he remembered that he forgot to put the notes about the ordered part into the system. He insisted on making things right and had another technician come over and put in the right parts. They even replaced the toilet seat which we had wrongly thought had been damaged by the 2nd technician, when in turned out that it was just normal wear/tear.

Every business is going to make its share of mistakes. But how the business accepts responsibility and addresses its mistakes is what really matters. You can tell from all the 5 star reviews that Handy Plumbing Man has a lot of satisfied customers. Count me among one of the many.

Akio O.
Akio O.
1/13/2022
When we needed to fix the leaking problem under the kitchen sink, Marco Acosta was very responsive and quickly offered a same day appointment. Marvin Gonzalez showed up on time, and then took a look and quickly identified the leaking points and causes. Not only that, Marvin provided me with a few options to get them fixed transparently. He was professional throughout the entire process from investigating to cost estimation to finish the work including the total clean-up. We were very happy about their excellent services.

Anatoly P.
Anatoly P.
12/04/2022 12:00:00 SA
Quick responses. Came in on a Saturday to replace my faulty heater. When Dorian arrived and pulled out the new heater from the box it turned out to be damaged. They had to go and get a new one. The job was still completed in a timely manner and I appreciate the extra effort to get things right.

Xiaoyu S.
Xiaoyu S.
9/14/2022
The guys Ismael and Armando are super professional and efficient to install the water heater. The service desk is also helpful highly recommend it!

Remi H.
Remi H.
9/14/2022
For our company we initially called a different company who told us they will be here that day but in the last 10 minutes of their window called us and said they wouldn't make it. I found Handy Plumbing Man and gave them a call, they helped me right away and scheduled us for first thing in the morning the next day. They checked the sump pump and since it was broken replaced it right away. With the great service and quick response I would go back to them for any plumbing needs.

David W.
David W.
7/21/2022
Marvin, Miguel and Dorian were fantastic! I had problems with our water heater and needed it replaced. They came quickly and installed a tankless unit. They were professional, knowledgeable, answered my questions after hours and cleaned up after they left as well. Highly recommend them.

Tanner C.
Tanner C.
11/29/2021
We've had issues with old pipes in our home since moving in. Each time we've called Handy Plumbing Man and the service has been absolutely remarkable.

Fast and efficient service, friendly and professional staff. We've had them snake tree-impacted pipes, replace a water main, and fix an old outgoing pipe.

These are experts who will take the time to do the job right and build a relationship with their customers, because if there's one thing that tends to break consistently in a home, it's the plumbing.

Having Handy Plumbing Man on your phone is a good idea. They'll treat you, and your home, right.

Patricia M.
Patricia M.
8/25/2022
Had a leak under my kitchen sink and Handy Plumbing came to the rescue yet again! I messaged them over the weekend and they made it out that Monday (it wasn't an emergency). They fixed the disposal and the leak initially stopped, but it picked up again on Wednesday. I sent them a note and they were back at my house on Thursday. They took another look and realized my disposal needed to be replaced, and were great and really fair about applying my initial fee on Monday against Thursday's costs. They are very reasonable, trust worthy, easy to work with, and responsive. Highly recommend them for any of your plumbing needs!

Greg C.
Greg C.
02/08/2023 12:00:00 SA
These guys really took care of our urgent need late on a Saturday. Very responsive, fair pricing, communicated clearly and well throughout the process.  Alex and Sood were both helpful, professional and very friendly to work with. Highly recommended.

Charlene F.
Charlene F.
10/18/2022
Handy Plumbing Man services were quick to schedule and on time.  Miguel explained what was going on with my kitchen sink leak and bathroom sink clog and he and his Partner had them fixed and tested very quickly.  

I will definitely contact Handy Plumbing Man again.

Youngsuk C.
Youngsuk C.
10/18/2022
I rarely left any review on YELP but I really like Handy Plumbing Man Service. Angie was answering my phone call and nicely made an appointment right away. And Ray Ibanez came to my house and finally found my shower leaking issue and gave me an advice. And he didn't charge me at all !  I recommend this Handy Plumbing Man Service!

Joyce L.
Joyce L.
09/02/2022 12:00:00 SA
I used the yelp feature to get a bunch of quotes and they were fast, affordable, and reliable.  They communicated that they were coming via text and showed up in a couple of hours to fix our clogged toilet.  Thank you!

Christina M.
Christina M.
2/24/2023
Our master shower had been backed up for a week or so and the plumbers we reached out to had didn't the availability to do the job, so I turned to Yelp. I posted the job last night and by 8:30 am, Handy Plumbing Man reached out saying they could send someone immediately. Ray and Dorian showed up 30 minutes later, quickly assessed the problem and went to work snaking our shower all the way to the Maine line, and pulled out enough hair and gunk the size of a child's arm - yuck! They were packing up just as a few other plumbers responded to my request. Very thankful this was handled so well and so quick. They were informative the whole time, letting us k ow what they were looking for, what their next steps were, etc

Judy P.
Judy P.
12/26/2022
I needed an Insinkerator Instahot dispenser and filter installed under our kitchcen sink.  Marvin and Christian did a great job.  They showed up on time and got the additional parts they needed in the same day.  Everything was done according to the quote and on time.  Quality work.

Kishan M.
Kishan M.
07/11/2022 12:00:00 SA
We appreciate the professional service from Marvin Gonzalez. He was able to accurately diagnose the issue quickly and provide the estimate. We also appreciate that he brought a mask and shoe covers.

Andy E.
Andy E.
5/13/2022
Marco came the same day.
Very good service at a fair price.  

His team cleaned up the area.

Thank you.

Sanjeev D.
Sanjeev D.
10/04/2022 12:00:00 SA
Great experience. Marvin was communicative and quick to solve the issue -- replacing the float valve on our toilet.

Greg P.
Greg P.
09/07/2022 12:00:00 SA
Great plumbing company. They have helped us out in the past with customers we could not get to. We're always assured that our customers will be properly serviced. Thanks handy plumbing.

Lam C.
Lam C.
07/02/2022 12:00:00 SA
Marvin Gonzalez and Damian Gomez are top notch guys.  Called and texted me to let me know about their estimated time of arrival.   They came to and inspect and clean the sewer drain.  Marvin was very knowledgeable and was able to clearly explain the condition of the pipes and his recommendations.  Definitely will use them again whenever I need a plumber.

Tara B.
Tara B.
1/22/2022
Had an issue with one of tenants yesterday (Friday) of course.
I called a few places and they were not available. This was the third place I called and they were great! They gave us a 2 hour window. But they actually showed up within the first 30 min.
They fixed the issue within the hour!!
Definitely will use them again!
Thanks

MJ J.
MJ J.
08/01/2022 12:00:00 SA
My gas water heater finally burst after 12 years. With a flooded garage, water damaged personal items  and an unhappy family, I called these guys and they came out at 2pm same day.  We were up and running by the end of the day with a new water heater.  Their pricing was reasonable compared to other plumbers.   Easy scheduling and Thomas came onsite and took care of everything.

Hush A.
Hush A.
10/31/2022
Ismael and Ernesto came to help with my shower drain.

They arrived on time and solved the issue. They tested not only the shower, but other drains as well to make sure that everything was working perfectly.

I will continue to use HPM as my #1 plumber.

Bob L.
Bob L.
1/25/2023
We had a positive experience with Handyplumbingman.com during the recent rainstorms. We were able to schedule an appointment at night for the next afternoon. Rafael was on time, helpful, efficient. He cleared a clog in our kitchen drain that was 60 feet down the pipe and replaced the old pipe that was starting to rust through.  Would definitely use them again.

Jian Y.
Jian Y.
10/28/2022
This is actually the second time I use Handy Plumbing Man. Their service quality is consistently high standard. They usually assess the problem and give a reasonable rate. Marvin is helping us this time. Very professional guy. I will definitely go to Handy Plumbing again if needed in the future.

Chace W.
Chace W.
12/15/2022
Marvin and Elmer did a amazing job at my house. They fixed the water pump very quickly and professionally. Highly recommend to anyone who seeking their service!

Jeff L.
Jeff L.
8/19/2022
Miguel is awesome
He diagnosed an issue with our toilet in depth.
Service was quick and painless

David S.
David S.
6/20/2022
Didn't end up using them (decided to change project scope), but I was impressed by Marvin, who came out to do the estimate. He showed up on time, walked me through everything with nice, clear explanations, was already familiar with the smart water shutoff that I wanted to install, and discussed various options for fixing a mis-plumbed drain. At the end of the estimate walkthrough he even tightened up a loose faucet for free! I'm definitely keeping them in mind for future work.

Dilhara A.
Dilhara A.
06/06/2022 12:00:00 SA
Marvin came to look at a toddler sink I purchased used weeks ago. I was told the sink worked fine when I brought it. However, nothing happened when I turned on the sink. Marvin came in and tried to find out the issue. He explained what was wrong with the pump and what needed to happen. Marvin was on time, professional, and took his time to figure out the issue. I will be scheduling another appointment with them when the pump is here.

Ruth Y.
Ruth Y.
6/16/2022
Marvin Gonzalez was a great help to us! We were having problems with the water pressure throughout our house, with very low flow in our showers, sinks, toilets, etc. Marvin was very friendly and patient in showing & explaining what the problem might be, what needed to be checked, and how he was going to fix it. He also gave us a 10% discount for seniors/disability. After we approved of the estimate and work to be done, Marvin came back a few hours later (even skipping his lunch!) to help us replace & install a new pressure regulator, shut-off valve, hose bibs & corresponding hardware. He then checked to make sure the water pressure was regulating properly at 65 psi. We are very happy with Marvin's work, and the extra time that he spent in helping us out.

Mike M.
Mike M.
07/01/2022 12:00:00 SA
I can't say enough about the quality, responsive and the honest business Marco runs. We've used Handy Plumbing Man a few times since we moved to our home in Redwood City. We have always been extremely happy with the work and know exactly who to call for any plumbing work. You name the plumbing-related work and he's done it for us:

- major sewer work between property and city line
- water heater replacement
- main water line issues fix
- toilet installation
- and a few other things

He also rescued us a couple of times from bad/urgent situations. No Mickey Mouse job and all the work done correctly the first time. Thanks Marco and team! Keep it up!

Jacob B.
Jacob B.
12/16/2021
My family and I recently purchased a home in San Carlos and were having a leaking issue with one of our toilets. After diagnosing the issue, this group recommended one option of removing the toilet and snaking it for $850 or installing a second clean out in the $2K plus range. Asking if these would fix the issue, the group said they couldn't be sure. I called another plumber in the area and he recommended the first option but said the job would cost $550. After proposing this amount to this plumber, he simply said this wasn't a good fit for the price I was asking for to do the work and left. The second plumber came over and fixed the issue a couple hours later free of charge as the toilet was merely clogged. I would not recommend this group if you have a toilet issue as there seems to be less expensive and better options out there based on my experience.

Hi Marco:

I have been running my own business in the Bay Area for almost ten years so actually I do know what it takes.  Merry Christmas to you and good luck with your business!

Best regards.

Jacob

Jillian T.
Jillian T.
09/02/2022 12:00:00 SA
Thought I needed a plumber ASAP and they sent out two guys, Ismael and Fernando. While they couldn't fix my issue, they were helpful and clear about what my next steps were anyway!

Laura W.
Laura W.
12/05/2022 12:00:00 SA
Marvin and Gregorio came to install two bidets and they were very efficient and quick.  They came on time, worked    on my toilets, one of which had a leak in the hose coming out of the wall, and installed another bidet without any problems. I would certainly use them again

Michael C.
Michael C.
12/09/2022 12:00:00 SA
Marvin from handy plumbing man was very helpful and kind to explain every step of what he is doing. He arrived punctually, the price is reasonable. It was a great experience!

Amir S.
Amir S.
5/31/2022
Great and responsive service - proactive approach to problem solving that prevents future damages and expenses.

Shu R.
Shu R.
8/22/2022
Junior and Ismael were so great. They came on time and fixed everything in one hour. My high-end shower is restored and the two outdoor faucets are in great shape. I am a happy customer.

Thank you, both!!

Bo H.
Bo H.
5/25/2022
Marvin is a professional plumber with high efficiency. He helped me install the supply line of the new bidet, and fixed the broken valve by replacing a new one. He also cleaned up at the end. Highly recommend this company!

Anne A.
Anne A.
7/22/2022
I haven't hired yet but really prompt reply and very friendly interaction

Sr L.
Sr L.
06/02/2022 12:00:00 SA
My not-so-handy partner tried fixing our sink but wasn't successful. It continued to leak. Thank goodness that Marvin from Handy Plumbing came to the rescue! He quickly identified and fixed the sink problem, which turned out to be minor, and then he was so gracious that he didn't even charge us despite having taken the time to come to our place. We will definitely call Marvin for any future plumbing issues. Honest, knows his stuff, and fixed our program in just a few minutes.

Shuoyao M.
Shuoyao M.
5/27/2022
Marvin Gonzalez, who was the technician, arrived on time. He is very friendly and professional. He quickly identified the the plumbing issue in the bathroom of my house and fixed it. See attached before and after photos. I am very satisfied with the service.

Adam C.
Adam C.
12/20/2021
Marco responded quickly and was very professional. We needed a faucet replaced and our angle stops under the sinks in our master bathroom. Him and his team came in and completed the job quickly. We definitely will use them for other projects in the future!

Allen L.
Allen L.
05/05/2022 12:00:00 SA
Today my garden pipe was leaking. Marvin showed me the cause of the problem, explained different options to fix it and fixed it nicely. I would recommend him!

Wenkuei C.
Wenkuei C.
11/21/2022
My water heater has issue and Marvin come for the rescue. He explain to me what the problem is and he sent me the estimate to resolve this issue. I have the hot water now.

Katie H.
Katie H.
11/21/2022
Handy Plumbing Man returned my call quickly, and Marvin was right on time for our scheduled appointment. Marvin did a great job replacing the mixer valve and surround pipe on our water heater.  We had thought we might need a new water heater, but Marvin said it was in good shape and new valves should do the trick.  He was right. Marvin and his asst. were polite, friendly and explained in detail what they would do. Highly recommend.

Joanna D.
Joanna D.
10/14/2022
I've now used this company 3 times and they've been fantastic. Another company tried to quote a massive shower valve repair, but Handy Plumbing Man came in and replaced the old washers and the leak was gone. They've also repaired toilet leaks quickly and without gouging us for unnecessary parts. They won't trick you, they're just good guys who do solid work quickly and efficiently.

Joshua L.
Joshua L.
1/14/2023
For the third time in three years I have needed a plumber, each time for a different project, and once again I was thrilled with their work. This week Marvin led a team to help fix a drainage issue to avoid flooding during our current crazy storms. The team was professional, expert and dedicated, even in the rain. I recommend Handy Plumbing Man without reservation and I will not hesitate to use them again if I ever need a plumber.

Nev S.
Nev S.
12/13/2022
I 100% recommend Marco and his team for any plumbing issues.

We rent a house and had multiple problems with toilets leaking, poor drains in showers and toilets backing up - not very nice. Then we couldn't use the toilets at all.
I contacted Handy Plumbing Man on Sunday and Monday late morning - being kept updated by texts - marco the owner showed up on time.
He was exceptionally patient despite difficulties with the the house and helped locate the clean ups that were buried - all while rearranging his next appointment so he could help solve my problems. He identified the problems and told me his team would follow up.
Elmer and his colleague showed up an hour later, on time and worked non-stop and so hard.
They went way beyond - they were literally digging up the back yard to check the waste pipes, and in the crawl space under the house checking everything and taking photos and videos to show me the problem and leaks.
These guys are serious professionals and their experience helped them quickly identify and fix the 'dirty' problems!
They got the pipes unblocked and left everything clean and tidy.
Great team and great service from start to finish. If you have a problem - call Marco.
Thank you!!!

Carolyn N.
Carolyn N.
05/07/2022 12:00:00 SA
Professional and respectful! I recommend Marvin Gonzalez and Dorian Salazar came within and hour of our call. They cleared our clogged sink quickly and did a great a job!

James B.
James B.
8/22/2022
These guys know what they're doing.  Two toilets were backed up.  We had a sewer line cleaned previously by Handy Plumbing Man, so we contacted them.  Ismael came out promptly, and it turned out to be an expensive repair.

The sewer lateral, which was 58 years old, was in bad shape.  Ismael recommended we replace it, since another service would be needed soon if we only cleared out the line.  They also checked the lateral on the other side of the house, and found that it also had problems.  We replaced both lines.  It was expensive, but they said the new lines are guaranteed for 25 years.  We don't expect any more clogged sewer pipes.

I would call them again if I had a plumbing problem.

Todd M.
Todd M.
8/17/2022
I've used Handy Plumbing on a few occasions as we have on old house with old fixtures.  I like them a lot and always reach out to them with my plumbing issues.  

On my recent call, I had the pleasure to meet and work with Miguel Gonzalez.  He was simply great to work with!   He was very articulate and took the time to understand my full house plumbing issues.  

He wanted to solve the immediate problem but also eliminate future issues. I went with all his recommendations and I am so happy with the results.  Miguel and his team of Elmer and Jose were very professional and went above and beyond many times.  They were communicative, professional, and extremely competent.   If you are having some recurring plumbing issues, this is your team to solve your problems in a fast, efficient, and very reasonable manner.

W. T.
W. T.
10/04/2022 12:00:00 SA
Our tankless water heater stopped working over the weekend. We called on Sunday and Marco picked up almost immediately. Marvin came out on Monday to have a look. He explained the problem, then gave us a quote for a replacement water heater which we found reasonable based on a few calls and some Internet research. He came the next day with a team and as of the end of the day, we have a new tankless water heater and hot water. No BS, unlike some of the other seemingly high rated Bay Area vendors we called.

Bing W.
Bing W.
4/26/2022
Very reliable and fast service. Marvin and Dorian did a great job on changing our filter and also fixed a toilet for free. Very responsive and professional.

Alex E.
Alex E.
5/22/2022
These guys were very responsive on a weekend day, and fixed/replaced our water heater within only a few hours of my initial call. I would definitely call these guys again. Ismael was our technician and he was a pro.

Zed D.
Zed D.
3/18/2022
We needed maintenance on our tankless water heater that our contractor installed incorrectly. They came and gave a thorough evaluation and descaled the unit as well as provided an estimate for exhaust repairs. Everything was really professional and excellent, at a very fair price. And they are courteous and clean, and did some other minor repairs around the house without charge. HIGHLY recommend these guys (Marvin Gonzalez and Dorian Salazar were the technicians, they were fantastic)

Ben H.
Ben H.
3/18/2022
I needed to service my tankless water heater. Marvin Gonzalez and Dorian Salazar are great. They were on time, knowledgeable, and professional. They inspected the water heater and discovered within the first 5 minutes that I needed additional parts. No time was wasted and will finishing up the job when I have the appropriate parts.

Grateful to find Handy Plumbing Man/Marvin/Dorian.

K Y.
K Y.
07/02/2022 12:00:00 SA
I had a dripping leak from my upstairs bathroom. I was able to schedule an appointment within a few days time and they were very fast and identifying the issue - a leaking toilet drain pipe. The team returned the following day and made work of the issue. The team was on-time, responsive, tidy, and very efficient. The next contractor to repair the drywall even commented on the good workmanship from the team. I would not hesitate to reach out to these guys if another plumbing issue ever happens. Thanks!

Victor C.
Victor C.
3/17/2022
We had a new tankless water heater installed today, and Marvin did a fantastic job! He was great in letting me know what was going on and involving me on any decisions he made. He stayed and explained how do use it and helped install the software app to run the heater remotely. I would use these guys again Marvin is a nice guy - great value!

Mickey R.
Mickey R.
10/27/2022
I liked the plumber, however this company would not provide any pricing on the phone, the operator stated a time window, I accepted even though they did not provide rate hourly or otherwise, it was a job to snake the lateral from my clean out, less than 40 feet. So I waited all day, arrived a little late for his appointment, whatever it's now late in the afternoon, I am heading out that evening. So the guy looks at my house and gives me an estimate that was 2x the last time I had the same project done. So I tell him no, that I will get other bids and all of a sudden his rate drops. Not sure if he looked at my house of what, it was still expensive but I paid. Next time, I call three plumbers, make 3 appointments for the 3 hour window. I tell them my budget and if they want to come out for that max fee. Then the first wine to respond with reasonable rate gets job. Plumber didn't even have an extension cord. So he finished the job though it took him longer because he was on the phone with his girl, then the office, gets the right tip for the clean out and he is done in 30 minutes. Not bad, so I get my credit card and says he needs to charge the 3% for credit, and he wants a check, but that I understand because that 3-5% fee adds up, and it's on the estimate they have you sign. Interesting business practices for sure, I don't think I will use them again.

琳
04/04/2022 12:00:00 SA
I really like and recommend the service. Marvin Gonzalez is great at fixing my leaked kitchen sink. He is responsible, responsive and very nice as well.

Willy N.
Willy N.
12/13/2022
They answered my call at 7pm and sent Ray over the next morning. He expertly troubleshooted and gave a reasonable estimate. He also looked at my low pressure water faucets and cleaned out my aerators at no charge. No complaints here.

Matt L.
Matt L.
05/10/2022 12:00:00 SA
My kitchen sink was draining slowly. I tried everything I could think of including snaking it myself. They made an appointment very quickly when I called and solved the problem within an hour (grease in the line that I couldn't reach with my tools). Happy with the result.

Ryan N.
Ryan N.
2/23/2022
Came out to look at my job. Left with a promise to send an estimate shortly afterwards. Never heard from them again. Sent an email to ask about the estimate a few days later, and again I got ghosted. I'm writing this review because they have closed out my 'job' in their system 3 weeks later (without even saying anything to me) which then sent me an email encouraging me to give them a review...so here it is.

D B.
D B.
11/05/2022 12:00:00 SA
I can't speak highly enough about these people. They came out yesterday and fixed a dire situation under my building. They were fast, professional and pleasant to work with. This was the second time I've called them with a last minute emergency and they handled it quickly and affordably. I will not hesitate to recommend and will definitely be calling them in the future. Five star+!

Jason M.
Jason M.
7/24/2022
Had an issue with the washing machine at my new place and Handy Plumbing Man came out quickly solved it on a weekend morning with no headaches. I really appreciate the quick response and fix!

Pavel P.
Pavel P.
10/11/2021 12:00:00 SA
Antonio was really helpful
Fast efficient and professional
Will definitely call them again (hopefully not)
Thank you !

Sergio S.
Sergio S.
10/05/2022 12:00:00 SA
This is our second time using Handy Plumbing Man, and we have had nothing but great experiences.  We worked with Marvin this time around, who was fantastic.  Courteous (including mask and boot covers) & fast, but also made sure to give us a thorough explanation of the issue and fix.  He replaced our fill valve (which fixed our issue), and the price seemed so reasonable (both in parts and labor).  Handy Plumbing Man was also terrific in getting someone out to us in 24-48 hours, for a non-urgent issue.  They will be my first look for all plumbing needs!

Wentao W.
Wentao W.
12/26/2022
From contact to finish only takes 1 hour. Great service. Easy communication. And fair price

Melissa E.
Melissa E.
4/29/2022
I had such a great experience with Handy Plumbing Man. Unfortunately, our main sewer line was completely rusted out and had roots growing through it. Marco came out the next morning to inspect our backed up lines and sent a camera through. Although it was a much bigger job than I hoped for I felt pricing was more than fair after I saw the scope, quality, and care that was put into it. Marco through in a new toilet and other extras, much appreciated!!

Gen Q.
Gen Q.
10/27/2022
100% recommend Handy Plumbing Man for plumbing issues if you're on the peninsula. They were super responsive and prompt both via phone and email as I had to send pictures of my shower faucet so they could check for the part. Their technician Marvin was literally the best! Really nice, explained everything thoroughly, and got the job done. I will definitely be using their services for any future plumbing issues.

Lynda L.
Lynda L.
11/15/2022
Ernesto and Dorian were on time and completed the job within their estimated time window. They were professional and made it easy. I called yesterday late afternoon and they were able to come out the next day in the morning.

Jenny B.
Jenny B.
05/12/2022 12:00:00 SA
We had an issue with our tankless water heater where it was flashing error messages. They arrived within 2 hours of our initial call. I didn't expect that.

The person who arrived found the problem within minutes and discovered that there was no gas coming in the unit. We called the gas company and they indicated that the earthquake detection meter was tripped but could not touch the meter to reset. We called Handy Plumbing Man again to see if they could help us out again on the same day. They came back within an hour of calling them and got the meter working again and got our water heater working again. He didn't even charge us for the 2nd visit!!

Thanks for being so responsive.

Milad O.
Milad O.
07/11/2022 12:00:00 SA
I asked handy plumbing to help me replace my old broken main sewer line.
Very satisfied with the whole process.  Quick response, professional crew and reasonable price.

Tanner W.
Tanner W.
2/25/2022
They came by to snake a drain, but were initially unable to clear the blockage due to the way my pipes were set up.  We set up a followup appointment for the next day that would involve cutting the wall and be 4x the cost.  Even though I was ready to move forward with the more costly solution, they tried a different approach to snaking it and were ultimately able to clear the blockage without cutting, and still charged me the original lower price.  I appreciate the integrity here, and will be using them as my default choice going forward.  

The team was exceptionally professional and took great care to clean up any mess.  They may not be the cheapest option, but I consider them high value per dollar based on this experience.

Mike B.
Mike B.
07/09/2022 12:00:00 SA
We noticed a sewer smell in the house, so I looked in the crawlspace and immediately knew we had a big problem.  The odor was strong and there was standing waste water under the house.  I was pleasantly surprised at how quickly Marco came out to investigate.  His crew found a broken sewer line under the house, old deteriorated plumbing, and a bad clog.  After clearing the clog they ran a camera down the pipe towards the property line and I watched as they discovered several places where roots were growing into the old clay line.  This was a Friday afternoon before a holiday weekend, so Marco sent someone out to spray deodorizer under the house so we wouldn't suffer the three days before they could send a crew out to tackle this big job.

HPM replaced all the plumbing under our house and the line from the house to the property line, all in two days!  It helped that they showed up when they said they would each day, unlike some crews I've had work on our house in the past.  While performing the work they found leaks in a supply line to the toilet and from the flapper.  They fixed the supply line leak, and replaced the flapper, fill valve, and angle stop all at no extra charge.  I couldn't believe how hard this crew worked and how quickly they got everything done, all in a professional manner.  They even matched the material they had to jackhammer from our patio better than I expected, and cleaned up everything nicely.

Marco is very personable, quick to respond, and consistently conveys a desire to make sure everything is done well and to satisfaction.  He gave me his personal number and told me to call if anything goes wrong.  This is a family business and it really shows.  This company absolutely deserves all the 5-star ratings.

Madhuri K.
Madhuri K.
05/05/2022 12:00:00 SA
We had issues about backups in our downstairs toilet. We had work done from them last year, this year we had a repeat experience and called them again. Miguel Gonzales came and scoped the work and found a break in our main sewage pipe feeding the city main line. That area is park of our common HOA property but Miguel and company worked with us. Dug up the stones and found a big crack in our pipe. They replaced the pipe with thicker material pipes and good clamps. Covered the paved stones neatly. I am very pleased with the work. Miguel was kind enough to check our crawl space to see if there was any leak there. Thanks

Kevin I.
Kevin I.
09/12/2022 12:00:00 SA
Marvin and Christian came out to move a water line to a new fridge and fix some piping under the crawlspace. Quoted on Friday and did the work Monday morning. They did great work, communicated well, and were efficient and fast. Nothing but great things to say about them and the work. Good experience...definitely would recommend them.

Susan N.
Susan N.
07/07/2022 12:00:00 SA
I am very happy with the professionalism of Ismael and Damian, who did a quick and thorough kitchen sink unclogging. It was a major clog! They also replaced a portion of the pipe that required replacement. Not only were they efficient and thorough, but they were respectful and left the entire area clean.  

Thank you!

Rachel R.
Rachel R.
4/13/2022
I was EXTREMELY impressed with Handy Plumbing Man. They were by far the most reasonable plumber I found for a fairly large job fixing a belly in one of the pipes along the side of my home. Marco gave me a very reasonable price in comparison to other plumbers I interviewed for the job. And, he was able to save the stones that ran along the side of the house which saved me even more money as I did not have to hire someone else to reinstall these stones after the plumbing job was completed.

Malley D.
Malley D.
11/03/2020 12:00:00 SA
I must say, I'm shook by all these positive reviews! The two stars I'm giving is for the quick response they had to me requesting a quote. I will say they responded quickly and came out a couple days later.

I asked for a quote on my kitchen faucet sprayer which hadn't worked when we moved in, and had some questions about my bathroom sinks. I was told that the kitchen sprayer repair would cost roughly $1,000 with materials and labor. That seemed super high, but he said the faucet was an expensive one from Italy and that it was likely one of two brands. He left saying he would follow up when he found the part. I never heard from him again.

Meanwhile, I used my trusty friend Google to find the faucet (a Signature Hardware model that cost $299 total for the faucet and sprayer). I contacted the company, told them the issue, they sent the part for free. My husband and I replaced it and boom, the sprayer and faucet worked perfectly. According to YouTube, it's a very common issue and the first thing that one should consider if facing the type of issue we were having (sprayer with no pressure).

It's concerning to me that a verified plumber would quote so much and not be able to identify the (easily fixable) issue immediately. I would not recommend Handy based on my experience. Also, always get a second opinion and consult Google/YouTube/TikTok for plumbing issues, as those people know what's up.

Chad W.
Chad W.
1/30/2022
Marvin Gonzalez did a great job with the entire process.  He helped me uninstall the old water heater so I could do the exchange at Lowe's, then came back the next day to put it in.  He also did a great job cleaning up some of the shoddy plubming that the previous owners did when they connected the previous water heater.  He made sure that he got the job done before he took off and cleaned up well after himself.  Definitely recommend Marvin  and Handy Plumbing Man for your neighborhood plumbing needs

Court G.
Court G.
02/02/2022 12:00:00 SA
Marvin Gonzalez did great job replacing our leaky bath/shower fixture - he was prompt, professional, clear, and organized, patient, and personable, and very skilled at assessing and completing what became a more complex and involved job. We highly recommend him. Thank you, Marvin & Handy Plumbing!

Robbie C.
Robbie C.
8/22/2022
Our shower got clogged in the evening and we called first thing in the morning for it to be fixed. Marvin came as early as possible and was able to unclog and clean our shower in a swiftly manner. I'd highly recommend!

Vita L.
Vita L.
05/11/2022 12:00:00 SA
Great service and on time! Our guy Isamael is very detailed and was able to fix our clogging issue. He also went down to our crawl space to make sure the pipes are still in good shape! Very professional! Will definitely use them again!

Brent P.
Brent P.
4/15/2022
We had an issue with our shower drain and the Handy Plumbing Man team was able to visit the same day. Miguel was on time, super professional, and explained everything in easy-to-understand terms. Five star experience!

Petter I.
Petter I.
01/11/2022 12:00:00 SA
Needed a toilet fixed and a problem with my water heater checked out. Got a response same day and Marvin came out the next day, super fast and efficient

Wayne H.
Wayne H.
04/11/2022 12:00:00 SA
Our garbage disposal clogged on a Sunday night, and Marco from Handy Plumbing Man responded with an appointment schedule (for the next morning) within an hour! Our plumber was very responsive and knowledgeable, and we really appreciated that he provided a free estimate, so that we didn't feel rushed into making any decisions. The estimate didn't feel like an aggressive sales pitch, so we decided to work with them on the spot. Our garbage disposal was snaked out within an hour, and Handy Plumbing Man was even considerate enough to clean our floors on their way out! Will call them again for any future plumbing needs.

David G.
David G.
8/16/2022
Marvin did an amazing job diagnosing and fixing a problem with the water auto-shutoff device for our washing machine. He was even able to pull some strings and get the replacement part we needed the same day! A real expert, highly recommended!

Vicky L.
Vicky L.
8/22/2020
On a random Saturday evening and the water heater tray where I work was collecting water... which means that we gotta get a plumber out. ASAP.

Marco was super responsive and when I explained the situation even when there wasn't space on the schedule he managed to find a bit of wiggle room to send someone out for a service call.

His technician arrived within the quoted time frame: maintained good social distancing and PPE.

Diagnosed the issue and fixed it.

Marco and team are as honest as you can find them. Especially during an emergency when there's an opportunity to price gouge or diagnose to an even worse problem. These guys didn't do that and provided an easy and conservative solution.

Definitely will be the first plumber I call if I ever have another water or gas issue.

Estella C.
Estella C.
1/18/2022
Our hall bath shower started leaking at the valve overnight and we were desperate to find help ASAP.  I called Handy Plumbing Man at 8am, and Marvin Gonzalez was onsite by 10:30am.  He quickly diagnosed the issue to be a leaky pipe behind the wall (not the valve), recommended a least invasive fix and cleared his calendar to complete it the same day.   He was knowledgeable and courteous, and even point out / fixed a leaky toilet valve unrelated to the shower issue.

Thanks for the amazing service, Marvin!

E.J. P.
E.J. P.
04/08/2022 12:00:00 SA
Miguel helped us today. He was awesome and knowledgeable. Great attitude. Will use their services again

Gerard M.
Gerard M.
01/07/2022 12:00:00 SA
It's never a good morning to find your kitchen sink leaking. Fortunately, we gave Handy Man a call and they were on site within an hour. Marvin Gonzalez came by and looked at the damage and gave us an estimate. He also gave us 2 options to go with on how to go about fixing it depending on our budget. He picked up the supplies he needed and was done in about an hour and a half. Price was fair for the job done and it was done right. If you have plumbing needs that has to be fixed ASAP, give these guys a call. Marvin even offered to go in the crawl space underneath the house so he could inspect the pipes! Very happy with the work, price, and the amount of time it took to complete.

Monica H.
Monica H.
04/02/2022 12:00:00 SA
Marco and his business are excellent! I was recommended by a friend and now I'm totally amazed by how great their service is. The communication is very polite, on time, and responsive. The service was so professional, knowledgeable and quick. I'm still in shock how my issue was solved in such a timely manner within just a few hours I reached out! On a Saturday! They will be the only plumber I go to now as long as I live in Redwood City! Stop looking around comparing rates! Get them!

Garrett W.
Garrett W.
01/05/2022 12:00:00 SA
Marvin Gonzalez did a fantastic job for us.  He removed an old water filtration system and got us back up and running again.  Very quick and easy to work with.  Would definitely recommend.

Lillian Hua G.
Lillian Hua G.
03/03/2022 12:00:00 SA
We had sewer backup and Miguel came to give us an estimate for the job. He communicated very well and was very thorough in examining and evaluating the scope of the work.

Omer C.
Omer C.
10/27/2022
Marco is incredibly detailed, responsive, and efficient in his work.  He had come twice to my home and solved the problem in minutes!

Kishore M.
Kishore M.
01/03/2022 12:00:00 SA
My drain backed up I called them on Sunday afternoon   They picked up my call and scheduled the service for Monday

Marvin showed up on exact scheduled time and clearly explained what he diagnosed in a very detailed manner that a common man can understand and provided all possible solutions in 20 minutes

Angela S.
Angela S.
1/24/2022
Very responsive. Called and scheduled a free estimate the very same day and got quote on toilet valve replacement. Scheduled for service and got problem fixed pretty fast. After observing two days when we found one of the toilet is still going off every 20 minutes, we asked for checking again. And the owner quickly scheduled the same technician to stop by, he came again and identified the issue and gave a free estimate. Would recommend to anyone who's looking for quick/responsive services.

Ray V.
Ray V.
08/06/2022 12:00:00 SA
Our kitchen sink had been slow to drain in a new rental property we moved into.  Messaged Handy Plumbing Man, and they were out the next day. The two gentlemen that arrived, Marvin and Dorian, were quick, efficient, knowledgeable, incredibly professional.  They were in and out in 30-40 minutes maybe, charged a reasonable price, and added that if there is an issue with the first fix, give them a call and they would be back out.  All in all, can't complain, great service!

Chi P.
Chi P.
11/21/2022
sent in for a quote, no reply, disappointed , not as advertised. Guess, they don't need my business

David G.
David G.
11/19/2021
I hired Handy Plumbing Man to install a gas line to my fireplace. They were very professional, efficient, provided high quality work and cleaned up after themselves.

They are not the cheapest, but they are reliable and professional.

I would definitely recommend them.

Yvette R.
Yvette R.
04/09/2022 12:00:00 SA
My galvanized sewer pipes had lived a good long life, and then some, before Handy Plumbing detected an indoor swimming pool I had no idea I had.  Water was flowing out of the pipes into my basement but Handy was able to repair the problem with all new longer-lasting PVC pipes in a one day turnaround!  The work crew was friendly and efficient, and Miguel did an excellent job of diagnosing and explaining during his initial walkthrough.
Thanks!

Stephens X.
Stephens X.
2/22/2022
Had a leak from second floor Shower room through kitchen ceiling; had elite rooter in SJ came the day earlier, Elite rooter opened 3 holes in my house and couldn't locate the leak. Called for EJ plumbing, EJ referred me to handy plumbing man. called for service on 11:00am, Marco arrived at 12:15pm. After an hour he located exactly where the leak is. Price is very reasonable, great service and great attitude. Best plumbing service I have ever experienced

Dave L.
Dave L.
02/07/2022 12:00:00 SA
I'm very happy with Handy Plumbing Man's service, specifically Rafael.  I called in the morning, and was given a same day appointment.  Rafael called me before the time window to ask if he could come by early, and that was very convenient for me.  

I had him look at a leaky bathroom sink and he fixed that in 1 minute.  Next, I had him install a kitchen faucet and he did that very efficiently and professionally.  I will definitely be giving Handy Plumbing Man another call.

Jessica F.
Jessica F.
11/09/2022 12:00:00 SA
Excellent service! We are a very busy hair salon and had an issue with our hot water. Marco and Greg showed up so quickly after I called! We appreciated that so much. They were both very professional and nice. I would definitely recommend Handy Plumbing Man!

M T.
M T.
11/04/2022 12:00:00 SA
Cannot say enough positive things about this company.  Marco and his team are extremely responsive, skilled and professional.  They are quick to diagnose issues and offer solutions that are true value for money.  They are my go-to for any plumbing issues, I wouldn't use anyone else.

CD C.
CD C.
07/08/2022 12:00:00 SA
Marvin Gonzalez came today, showed up on time, and was great.   Marvin explained things well and was clearly really experienced.  Our condo is old and has old plumbing and he was very mindful of that, which is great.  He spent 90 minutes here and was not able to declog yet. And, true to his word, he did not charge for this visit. He is coming back on Monday and I feel fairly confident he will be able to fix the problem. Very knowledgeable.

Rich A.
Rich A.
02/11/2022 12:00:00 SA
Ray and Brian tackled an unusual job, removal of an old solar water tank.  Job was done quickly and cleanly.   Thanks!

Scott F.
Scott F.
7/16/2020
I had a leaky shower valve near the handle. They showed up, took a picture of the hardware and told me that the parts aren't made anymore. Quoted me more than $1K to replace. I told them no way.

I looked up the Delta faucet and found they make great YouTube videos explaining exactly how to fix this. I looked up the valve number and found they were available all over the place (Amazon, Lowes, Homedepot, Ace) for under $80 and as low as $40. We picked one up and I replaced this in 35 minutes. If I had any real skill, it would have taken 10 minutes. It really wasn't that hard.

Liang L.
Liang L.
7/15/2022
We have an old house and our sewer lines broke, which caused plumbing stoppage over the house. We're so lucky to have Handy Plumbing Man come for the sewer replacement service. The whole team:Marvin Gonzalez, Rigo Solorio, Thomas Lozano, Dorian Salazar, Jose Rodriguez worked very hard and get the issue addressed asap. Much appreciate for their great service!

Susan S.
Susan S.
11/01/2022 12:00:00 SA
They came came the day after I first called them and were on time. They were installing a Moen Flo device which needs to connect to the Internet. Ernesto was very patient helping me to get that connection working. And super pleasant.

S F.
S F.
8/28/2022
This review is long overdue since I have been using Handy Plumbing Man LLC services for years for both home and business needs.
The folks at Handy Plumbing Man are well trained without the nonsense, up sale, and sky-high pricing that many other plumbing companies are known for.
The attitude is 100% geared towards customer care, satisfaction, and you as a person. Employees of Handy Plumbing Man He always provides me with a detailed and simple explanation of my problem and proposed solution.
My last encounter was on a Saturday late evening when my water heater started leaking. Water was all over the place. I contacted Handy Plumbing Man and they Face Timed me to show what to do to stop the flow of water. First thing in the morning the company technicians (Ismael and Jose) arrived and got to work. They brought in a new heater. The old one was removed and the new one was installed.
These two technicians are just amazing. They're not only excellent professionals, but also kind and respectful individuals. I would like to thank to commend and thank the management of Handy Plumbing Man for identifying, hiring, training, and retaining such a fantastic group of people.
Lastly, the company communication is second to none. They send you confirmations of appointments, arrival times, location of the technician and his ETA, job status, and much more. They work 24/7 and are super helpful in case of an emergency.
We will continue to use the services of Handy Plumbing Man for all our future plumbing needs. Highly recommended.

Don W.
Don W.
3/24/2022
Marco is great at communicating and he is professional. Happy with the fact that we don't have a leaking problem.

Chris B.
Chris B.
2/24/2022
These guys are great! They fixed my issue with the dishwasher and they came back when I had another issue and took care of it! Love them and I'll be using them again for my new home I just bought. I have a leak and they're coming again next week for it! Thanks Miguel!

Jung C.
Jung C.
07/02/2022 12:00:00 SA
Marvin and Damian were very responsive to an emergency plumbing problem affecting multiple clogs.  He investigated and found the problem is on the city sewer side using video camera.  It was a reasonable fee for the diagnosis and solution.

Sahil V.
Sahil V.
10/28/2022
Ray and Isidro were super professional and helpful in fixing our plumbing issue. They are great communicators and explained the problem and how they were gonna fix it. They fixed it well and went above and beyond in getting the problem solved so that we could have peace of mind. Highly recommended!

Luis G.
Luis G.
10/28/2022
In a time of emergency or if you need your plumbing systems a upgraded, this company is your best option in the Bay Area. I've had the honor to interact with the owner, Marco. It's refreshing to see how much emphasis they'll place on great customer service while providing high quality materials as well as honesty and integrity.

Ana G.
Ana G.
6/30/2022
Thanks to Marvin, who came and installed our water dispenser machine in a very clean and efficient way. Got a message to know when he would arrive, he the came snd took care of everything in a very professional manner - thanks, Marvin!!

Hannah W.
Hannah W.
10/24/2022
My estimate was timely and very informative! They arrived between the hours we scheduled for and even let me know when they were on their way! They are kind and value their customers.

Robert C.
Robert C.
8/24/2020
I had a very nice experience with this group.  Called on a Monday morning and they had same-day availability.  JR came with his trainee and they were on time, courteous, and friendly.  They were quick at diagnosing and repairing a few leaky items for me and install a new bathroom sink faucet.  JR explained everything clearly and gave me options with pricing in advance.

Quick response time, good work overall and very capable.  And another nice touch: masks + shoe coverings.  They didn't leave any mess.  I would definitely recommend to anybody!

Ron C.
Ron C.
8/19/2022
Marco and team came through nicely on an early Saturday morning water mainline busted pipe. Had temporary water by the afternoon and a full fix the next day (Sunday!) I can see why they have the number of good reviews that they have...you get the feeling and hope they are going to be around for a long time (with their 25 year warrantee and meaningful customer service)

J B.
J B.
1/19/2022
Came out for a free estimate, then back again to do the actual repair.  

Easy to schedule. Knowledgeable, fast, efficient, professional and friendly service.  Bonus points that they came in with shoe covers and KN95 masks that were properly worn for the  duration of their stay.

Garrett D.
Garrett D.
3/14/2022
These guys responded quickly with a reasonable quote for a clogged sink drain line. They showed up early, finished the job quickly, and held honest to all of the prices quoted even when they needed to remove the p-trap vs. having an access port. This was a nice experience after using that other biggest peninsula plumbing outfit (think Gandalf) that took advantage of a situation to charge close to $400 an hour. We will be coming back to Handy Plumbing for any plumbing needs going forward - you just made a long term customer!

Keith L.
Keith L.
10/14/2022
We received help within 1 h of calling. The team was very polite (even with a dog confronting them), competent, and careful. We received an honest preliminary estimate for future work, with pics to explain a potential plumbing problem (old plumbing). I very highly recommend Handy Plumbing Man.

Ming C.
Ming C.
4/13/2022
Handy plumbing man helped us idetify issues in our sewer pipe which other plumbers can not. Rafael is very helpful and professional. They hydrojetted the line and run camera several times to make sure everything is cleared. They found some issues in the sewer lateral and gave us some good suggestions. They have good equipment and are very professional. Definitely recommended!

Michelle C.
Michelle C.
06/06/2022 12:00:00 SA
We had a running toilet issue and Marvin was the technician to help us. He was punctual and professional - arrived on time, explained what the issue was, and even gave me some options. Very reliable and honest. The price was reasonable too. Highly recommended!

Alex F.
Alex F.
1/14/2022
Handy Plumbing Man has become my go-to plumber! No matter how small the job is, I just call on them by default and have always remained satisfied! Reasonable rates, fast job completion, and very friendly people - what more can you ask for?? Thank you, guys, once again for a job well done!

Jo C.
Jo C.
8/27/2022
A technician came the same afternoon as the morning of my call to check on a toilet that did not flush. He had the parts in his service van needed to replace and the toilet was in working order once again.

Jun Kang C.
Jun Kang C.
01/12/2022 12:00:00 SA
My second time using them. They've always been the first to have availability when I use Yelp to contact different plumbers. I had a slow leak in my toilet bowl causing it to overflow and I thought I could shutoff n replace it myself. However my shutoff valve was also slow leaking and I didn't notice it until days later. Time for professionals and I called them n they were able to come look the next day! They came for an estimate and was able to fix it then. So far so good

Sarang P.
Sarang P.
10/23/2022
Had a complicated issue with my toilet where a couple parts needed to be replaced.  It is a high end toilet with non typical parts.  He did all the research and figured out exactly what was needed and came prepared.  This was much better than the required in person consults most of the other plumbers do because that almost always requires a second visit.

Kiki T.
Kiki T.
06/01/2022 12:00:00 SA
Marvin did a wonderful job. He came over very fast, was so nice and got our sink functional quickly. Thank you Marvin and Handy Plumbing Man.

marisa r.
marisa r.
8/19/2022
Our old water heater hose sprung  leak last night. I contacted a few businesses on Yelp - these guys responded fast and, even better, came out this morning. The water heater hose is fixed and they're gone. A few businesses wouldn't even attempt to fix the hose - wanted us to replace the water heater that works great. Keep looking if someone says that...

Vashti S.
Vashti S.
12/24/2021
This will be my third 5-start review for Handy Plumbing Man and I can honestly say that contacting them for any of your plumbing needs is a MUST DO. Marco and his team are fantastic and super efficient. They literally replaced my mom's water heater just now (after it leaked out overnight all over the garage without her knowing), on Christmas Eve (of all days) and the person Marco sent out to do it (Ismael Mijanos) was thorough and very professional. I was able to communicate with him with my limited broken Spanish and he provided great customer service and he was super quick in assessing the issue and just knew what to do to fix it. Time and time again, Marco and his team have come to our rescue and I highly recommend that they are your first call because their ability to save the day on plumbing issues is second to none! Truly top-notch! Thank you as always Handy Plumbing Man! =0)

Miki H.
Miki H.
1/22/2022
I had a leak coming from the second floor and dripping onto the first floor. I called Handy Plumbing Man and they were at our house within an hour. Marco, the owner of the business, personally took care of the problem and it was fixed right away. He was very fair with the price, was really communicative, and was incredibly friendly. I would definitely recommend!

Karen G.
Karen G.
3/15/2022
Gustavo and Ismael were terrific!  I was actually lucky, as I saw their van in front of a neighbor's house.  I asked Gustavo and Ismael if they would mind coming by my house for an estimate.  They said, yes, and even agreed to fix the leak once they were done with my neighbor's plumbing issue.  It was a Friday night.  I thought, Wow, most people would want to go home on a Friday night, but these two people were nice enough to take a look -- and then fix the problem right away!  I will use Handy Plumbing Man for my future plumbing needs.

David C.
David C.
5/18/2022
Marvin Gonzalez and Jose Rodriguez replaced the corroded galvanized steel pipes leading to our kitchen.  The work was done in both half the time and price of the other estimates we received.  They were courteous, left no mess, and were a complete pleasure to work with.  Will definitely work with them again!

Lea Ann H.
Lea Ann H.
06/04/2022 12:00:00 SA
Two of our toilets clogged at the same time. Our attempts to plunge and flush did nothing to fix the issue and instead caused our bathtub to fill with water! We contacted Handy Plumbing Man and received a fast response by text. Within a few hours, they were at our home. They quickly assessed that the problem was the exterior sewer line running through our front yard and confirmed it with a camera - the old pipe was filled with tree/plant roots, causing the whole system to back up. We spoke to Marco who sent us a quote that evening, and in less than 48 hours, the sewer pipe was fully replaced with a brand new, guaranteed pipe. We were impressed at the speed, clear communication, professionalism and follow through from Marco and his team: Tomas, Gustavo and Dorian. We especially appreciated how delicately they removed and replaced the plants in the front yard - it was very minimal disturbance considering how deep they had to dig to get to the sewer pipe. They also replaced a broken seal on one of our toilets too. It's only been a few days, but so far everything is working perfectly. Thanks Handy Plumbing Man!

K R.
K R.
09/07/2022 12:00:00 SA
Despite some complications, they were able to replace our gas tankless water heater with an electric tankless water heater. This turned out to be more challenging than originally thought, due to the need for the higher amp capability needed for the electric unit. However, they got the job done and, although it was not cheap, they charged a reasonable price for the work involved. Their team of plumbers and electricians were excellent, and we are very happy with their work.

Austin D.
Austin D.
5/25/2021
Branson hooked us up.  I'm fairly handy but an older sink was too much for me.  I called a couple places and wasn't able to get a reliable callback.  Marco however took notes and quoted me via text (sent some photos), scheduled a tech, and they came out the next day.

They were very flexible about booking and the quote, including last minute accomodations and using my parts.  Brantson was very clean and professional.  He got the job done well.

I will not hesitate to call handyman back, and I'll ask for Brantson again.

Jason N.
Jason N.
12/06/2021 12:00:00 SA
Miguel helped install new plumbing under my kitchen sink and did a great job. He and his apprentice arrived on time to our scheduled estimate appointment. He gave me a quote right away and I was able to easily schedule the install with his office a couple days out. During the install he made sure to ask questions about how I wanted things to look and work. I told him I was trying to maximize space in cabinet and he kept the plumbing super neat and compact. I'm really happy with how it turned out. He was upfront that due to the position of my drain my garbage disposal might wear prematurely and when he couldn't completely install the kitchen faucet because I was missing some parts, he didn't charge me. Miguel was honest and friendly and a problem solver. I will definitely be calling Handy Plumbing Man for my future projects and needs

Yvonne N.
Yvonne N.
1/17/2023
I highly recommend Handy Plumbing Man. After the New Year storm my 2 sump pumps undercthe house stopped working. I called Handy Plumbibg man and first the woman on the phone was very helpful. They were very busy because everyone was having flooding problems but they scheduled me in 2 days later. The owner can over and made sure he could still get 2 new sump pumps and was able to. They spent the whole day under the house in a small crawl space and installed 2 new pumps during the rain. Once it was hooked up to my old pipes it proved that the pipes to the street were too small so the guys worked during the late night installing a larger pipe to the street. A few days later 4 guys came and buried the pipe under the lawn and installed the new drain. They cleaned up everything and you can't even tell they dug up the grass. Now everything works great! The whole crew was great, including the Owner and his wife that dealt with a panicking homeowner. Highly recommend!!!! Thanks!!!

Gopi M.
Gopi M.
03/11/2021 12:00:00 SA
Facts: needed a kitchen sink disposal unit fixed. I got the equipment. And technician came and fixed it. Was prompt. Was professional. Took about a hour and a half. The service cost was $395.
Opinion: pleased with the service, but not with the cost. I would have expected less than $200 for an hour and a half service.  As i understand it, the charge may not be by hour, but by type of cost.

James T.
James T.
7/28/2022
Miguel Gonzales was extremely professional and figured out our low pressure within minutes. He got us sorted quickly and explained every step of the way. Would highly recommend requesting Miguel specifically.

Alan K.
Alan K.
1/26/2022
We had a whole house hot and cold line replacement and the team was great. Since all the pipes were under the house, it was an involved job. They brought like 4 people over to work on the job so that it didn't carry on for a week like a smaller company might. The team was great and checked everything to make sure it was working properly. So nice to get rid of the old pipes and have real hot water now. Definitely recommend them.

Joe B.
Joe B.
1/25/2022
Installed a recirculating hot water pump. Professional, fast and high quality. Highly recommended.

Jie L.
Jie L.
1/25/2022
They respond quickly.
Rafael Arceo from Handy plumbing man LLC is very professional. He came in time and inspected our plumbing issue. Give us some suggestions on it.

Chun L.
Chun L.
05/05/2022 12:00:00 SA
Great service! Marvin Gonzales, the service technician who stopped by today, was able to diagnose the issue quickly, and provided me several options as well as comparisons when it comes down to fixing vs. replacing the unit. Everything was explained clearly and straightforwardly, and a formal estimate was emailed to me in less than an hour. Most impressed, the work/quote so far is free of charge, and I don't need to pay until their service is chosen and performed satisfactorily, whereas most plumping service companies I used in the past would charge a fee for merely providing a quote, regardless I ended up liking or choosing their service. What a difference! I would definitely recommend Handy Pluming Man and Marvin Gonzales if you look for a professional and dependable service for your plumbing needs.

Chris S.
Chris S.
05/10/2022 12:00:00 SA
I had a leak under my house that a termite inspector found.  I called on Saturday and on Monday Handy Plumbing sent Marvin Gonzalez who scoped out the problem and took pictures to show me.  He needed some parts and showed up the next day with a helper, Dorian Salazar.  The problem was bigger than he originally thought, but the two worked diligently after getting another part and finished the job with no upcharge for the extra work.  Both men were polite and I felt comfortable with them in my house.  Recommended.

Imelda C.
Imelda C.
7/20/2022
Miguel just stopped by to look at what I thought was a leak. He texted me that he was on his way. Scheduling was easy. He was helpful, courteous, and made a suggestion. There wasn't a leak and I wasn't charged. I would definitely use Handy Plumbing Man again!

John A.
John A.
1/17/2022
I had a shut off valve under my kitchen sink that feeds into a water filter that refused to shut off. I used the get a quote feature on Yelp and Handy Plumbing Man contacted me within a few minutes saying they were available to take a look the next day.  I wasn't super desperate to get it fixed right away so the next morning sounded just right.  Ismael and his partner showed up on time (between 8-10am), gave me a reasonable estimate, and was done in less than 30 minutes, probably less than 15.  Since the main water supply into the house had to be shut off, the quick fix was obviously much appreciated.  Ismael was super friendly and professional.  I would definitely use Handy Plumbing Man again for any plumbing need in the future.

Marci B.
Marci B.
7/17/2022
Quick response and reasonable price to fix our stopped up sink. We would definitely call them again, but of course hope we don't have to.

Lauryann J.
Lauryann J.
8/22/2022
So amazing to work with Marco and Miguel at Handy Plumbing Man! I reached out to them for preventative drain snaking for our local non-profit school and Marco responded within the day. He was incredibly communicative throughout the entire process. Marco gave me a 2-hr service window, and I even received text updates when Miguel was on his way. Miguel was knowledgeable and quick to set up and completed our preventative drain-snaking within the hour. Marco even called me later the same day to ask how our service went. Our Redwood City non-profit school is ready for the new school year thanks to Marco and Miguel! Love a business that cares about their local community!

A Y.
A Y.
1/15/2022
They were very quick to respond and assigned a tech.  When tech called in the morning that he was feeling cold symptoms, they quickly had another tech come onsite same day.
Very appreciative.

Jason B.
Jason B.
8/30/2020
BOTTOM LINE:  Phenomenal service! Great communication! No surprise fees!

I frantically called Handy Pluming Man with a surprise leak gushing out of our higher-end rental house in RWC. Marco had a tech to my house within 20 minutes. Before the tech arrived Marco clearly communicated the service call fee, name of the tech (Aguilar), and his ETA.

I showed Aguilar the issue. He secured the main line at the street valve. Further inspected the problem and quoted me a price to fix the issue, that day. - Aguilar and his crew did a great job, finished the job within the time he estimated, kept their working area clean, communicated his progress, and the price was EXACTLY what was quoted.

Importantly, the small crew adhered to social distancing measures and proper mask wearing the whole time. They also wiped areas down.

They have my highest recommendation!

Bryan F.
Bryan F.
4/25/2022
Marvin (and Dorian) did a fantastic job installing a new faucet and supply valves!  The work was tricky behind the kitchen cabinets and he did a very professional, clean job.  He noticed a couple of other plumbing maintenance items and provided estimates. Marvin is your man.

Misti M.
Misti M.
8/19/2022
Wow! Marco was super responsive to my leaky valve problem and was able to service my sink same day. He even walked me through how to work with my HOA to handle the emergency water shut off. Rigo and team was on time, polite and did amazing work. The price for all of the work was also incredibly reasonable.

Julie G.
Julie G.
11/29/2021
Marco was able to come over quickly and resolved our problem fast! Amazing service and definitely will use again!!

Sue V.
Sue V.
8/15/2022
I had a low water pressure problem in my kitchen sink that was driving me nuts. I know we need to repipe, but it's just not in the budget right now. Miguel came out, cleared a line and I can now do my dishes! Miguel was super prompt, friendly, explained things to me, and showed me what is going on with our plumbing. When we are ready to repipe, I will surely be calling Handy Plumbing Man for help.

Bryant X.
Bryant X.
10/03/2021 12:00:00 SA
I'd highly recommend the service provided by Handy Plumbing Man as well as the owner and lead Marco. I had some sewer leakage and Marco come by quickly to take a look. Since these pipes were 80+ years old he recommended a full replacement, which makes sense in terms of cost as well. He provided very clear work proposal and cost estimate, and answered my numerous questions (super responsive even during nights or on weekends). Their dispatch system is also very clear and helpful so you know when to expect the workers to arrive. On the day of the work, to get things done more efficiently and faster for me, Marco brought 4 instead of 2 workers with him. The whole replacement was done before noon, which was astonishingly fast! He sent me some photos of the completed work afterwards and it looks nice. Great job!

Yun Q.
Yun Q.
5/16/2022
Quickly helped us replace the leaking water heater in two hours. Provide led one year warranty on the plumbing. Seems good so far.

Sara J.
Sara J.
3/15/2022
Marvin Gonzalez and Jose Rodriguez installed a new water heater for us. They arrived on time, were friendly and very efficient and neat with the install. I would highly recommend their services!

Charles K.
Charles K.
3/26/2021
JR was great. He arrived early (along with a courtesy call to let me know in advance) and quickly addressed our clogged toilet. He also helped adjust a tap free of charge and gave us some good advice.

Wore a KN95 mask the whole time and put on booties whenever he entered the house.

Thank you JR!

Kyle M.
Kyle M.
11/11/2021 12:00:00 SA
Ray Ibañez came out to help diagnose a backed-up sewer lateral. He was very patient and listened to all my questions and concerns to make sure he understood the situation. Then he did a great job inspecting the pipe and providing recommendations. I would definitely call Ray and Handy Plumbing Man again.

Gwendolyn H.
Gwendolyn H.
1/28/2022
This is the second time we've used Handy Plumbing Man for repairs at our home.  Miguel did such a professional job last time, that I requested him again.  He arrived promptly with his assistant Ryan and did a great job in solving the plumbing problem with our toilet.
We really like this plumbing service because they are family-owned, follow CDC guidelines for Covid very carefully , and Miguel & Ryan were very professional, dependable, friendly---and offered alternatives to solve our problem. Unlike some plumbing companies that we've dealt with, they are not out to charge you an extraordinarily high bill !  We feel they are an honest, very reliable company who take pride in delivering thorough & fair service to their clients for a reasonable price.  These qualities are why we will continue to have this company on speed dial for any of our plumbing difficulties !

Creighton F.
Creighton F.
1/25/2022
I had a kitchen faucet that was leaking and wasn't delivering adequate water pressure. I reached out on Yelp and Handy Plumbing Man responded fairly quickly. They sent someone out to fix the leak and after changing the old supply lines and angle stops, he recommended replacing the faucet. He also inspected a bathroom vanity faucet that had low pressure and recommended replacing it.

The following week I bought a nice kitchen faucet and arranged for Handy Plumbing Man to do the installation. They were on time and completed the installation in a timely manner.

For the vanity faucet, they tried to source a matching  faucet for the twin sink vanity but their supplier sent them the wrong model. Knowing that it could take some time to get a replacement, Rafael went to Home Depot and picked out two matching faucets and came back to install them.

Here's what makes them great - I was not onsite. We worked together by phone and text, saving me from driving an hour and a half to figure out what needed to be done. My tenant is happy, I am happy, and if you call Handy Plumbing Man, you will be happy.

Nicholas T.
Nicholas T.
7/19/2021
Had a sewer line clogged, I contacted a number of plumbers through Yelp and handy plumbing man got back to me quickly. They got to my place within 30 mins and after another 30mins or so, they completed the work.

Marco was the owner and also the person who did the work. He has great personality and sounds like someone who will stand up for his work. I feel very comfortable with his work quality and the price that when I know a bigger project is needed to replace a section of my underground pipe, I engaged with Marco again with no hesitation. The digging took longer than expected due to a concrete beam underground but his staff took the time to get it done right and make sure that all the pavers are laid out nicely.

Marco also offered to replace my toilet's wax ring for free (great bonus)!

Both job were completed beautifully with no headache at all. Highly recommend Marco and his company! We definitely need more of contractors like Mario in this world.

Peter C.
Peter C.
2/19/2022
Marvin G. was prompt and courteous on his house visit. The leaky shower problem was diagnosed and a reasonable cost was proposed.  I would not hesitate to call on Marvin again for any future plumbing problems.

Victoria G.
Victoria G.
2/18/2022
Marvin did a great job fixing our old laundry clean out and clearing the line. He also left out house very neat. Thanks!

Paige L.
Paige L.
5/15/2022
We were having issues with low water pressure, so I contacted Handy Plumbing Man and they sent Ismael out for an estimate the next morning. He was so helpful and friendly! They offered us a competitive price, and Ismael completed the job a couple days later (it wasn't an emergency). I wouldn't hesitate to use this company again!

Alice N.
Alice N.
1/16/2022
Excellent service, quick response, immediate availability, reasonable prices - highly recommend this business.
I had two toilets running, so I went through Yelp reviews and came across this business with highest ratings. It was easy to schedule: same day appointments were available. The plumber (Miguel) showed up on time, fully masked, gloved, with shoe covers. He was very polite and professional; quickly did the assessment and provided with an estimate. It took him less than half hour to replace two valves. Their prices are very reasonable. I would definitely use them in the future for any plumbing issues. I strongly recommend this company.

Yoyo T.
Yoyo T.
09/09/2021 12:00:00 SA
JR was timely, responsive, and very helpful in identifying our problem. He went above and beyond and we'd love to work with him again.

Debra L.
Debra L.
11/16/2020
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

One of our office restroom toilets was experiencing a leak. JR was very responsive to my initial inquiry and had a Facetime call with me to identify the issue. Marcos was also very responsive when I required additional documents and information for entering our building.

On the day of our appointment, I was unfortunately delayed in getting to my office and JR patiently waited for me. During the time spent here, JR was communicative and professional and both technicians wore their masks during the entire visit. The leak was repaired in a timely manner and the cost was very reasonable.

Overall my experience working with Handy Plumbing Man was very positive. I will recommend them to other colleagues and highly recommend their services.

Jim A.
Jim A.
6/30/2022
Very responsive professional and fair in their dealings.  A rare set of skills.

Ron M.
Ron M.
02/07/2022 12:00:00 SA
Marvin Gonzalez  and Gustavo showed up on time and promptly inspected by waste pipes and cleaned out with snake. Everything works well now.

Eric C.
Eric C.
6/30/2022
We had a leak upstairs at night (water came down through the ceiling!), and I called Handy Plumbing Man at 9pm. They answered promptly and scheduled a service call for 8-10am the next morning. I received informative SMS updates, and Miguel arrived at around 8:30am. They found the source of the leak, quickly solved it (replaced a really bad p-trap and in the process, cleaned up the entire setup under the sink), and recommended a flood / hazard mitigation company. Miguel was professional, polite, and friendly. Highly recommended!

Dan H.
Dan H.
6/29/2022
Isidro Perez was the technician in charge of replacing the water heater in my basement.  He and his assistant efficiently removed the old unit and put in a new one in less than 90 minutes.  Scheduling the service was very easy: all i had to do was email a photo of the unit and answer some questions by email (after the initial phone call to the office).  I don't think it took more than an hour for the office to send a technician my way, so that the total operation was scheduled and completed the same afternoon.

Nirav P.
Nirav P.
04/07/2022 12:00:00 SA
These folks are super responsive and came very quickly upon my request on Yelp. Best part is that they do not charge an diagnostic fee - will put in a full review later on if they do service, but Miguel Gonzalez was super friendly and helpful for me.

Annie K.
Annie K.
4/25/2022
I had an urgent plumbing issue today and despite being later in the evening, the company sent out a crew and problem was fixed quickly in about 2 hrs. Price was very reasonable for an urgent call. I highly recommend them!

Doreen S.
Doreen S.
10/09/2020 12:00:00 SA
This company's communication was terrific.  1 minute after I scheduled my appointment, I got a text confirmation of the date, time, & location.  The day of, I got an update that their guy was on his way.

Brantson was terrific!  Wore a mask, socially distanced, the whole nine yards.  I had a clogged drain and he took care of it.  He also told me what might happen and what the expected costs were, and did a super job of cleaning up afterwards.  Furthermore he also gave me tips for how to minimize plumber trips in the future - very helpful & appreciated.

Prices were in-line with what I had paid other companies for similar work.  Just really appreciate the notification and timeliness.  Well done - will definitely use this company again.

Sara H.
Sara H.
2/18/2022
Marvin was great- super efficient. He explained the issue, the fix and how we can save money in the future. Thank you!

Gordon L.
Gordon L.
4/19/2022
We had a leaking iron fitting that was replaced quickly and at a fair price by Handy Plumbing Man. I appreciated that they gave me a quote online based on some pictures rather than needing to make multiple visits.

Ed C.
Ed C.
05/12/2022 12:00:00 SA
Our home insurance informed us that they required an automatic seismic gas line shutoff. Marco was prompt to come and give us a (fair) estimate. Rigo and Gustavo came on time, did very professional work and were very nice. Highly recommend Handy Plumbing!

Wonyoung K.
Wonyoung K.
05/12/2022 12:00:00 SA
Our shower and sink had low water pressure.  They came out to gauge the situation quickly, and scheduled another visit to fix the issue.  Everything was smooth - they were right on time and we received text message updates.  I highly recommend them.

Ann Marie M.
Ann Marie M.
05/11/2022 12:00:00 SA
Our kitchen faucet suddenly lost a lot of pressure and I wasn't able to fix it myself with the easy fixes I knew about, so we had to call someone. (Sheesh. If a plumber won't serve you for the small jobs, why would you call them for the big ones, right?) My husband asked me to find recommendations of people to call and I gave him a couple that were recommended on Nextdoor and Yelp, but they weren't calling back. I gave him a few more and they weren't interested in coming for such a small job. (Sheesh. If a plumber won't serve you for the small jobs, why would you call them for the big ones, right?) Even with the good reviews for this company, I'd already decided not to give him these guys' number because their Yelp page said that all of their plumbers had the covid vaccine, and I didn't want to do business with a company that would consider it okay to mandate a medical treatment on their employees. But somehow, after so many had refused to come, I stopped reading so carefully and just started sending him links and I forgot I'd already decided against these guys. They ended up being the only ones who agreed to come to provide a free estimate. We made an appointment for the next morning.

Rafael came out and I told him what I'd tried. He suggested a couple of other possibilities, but then he ended up finding the problem in an obvious place. I hadn't been able to unscrew the faucet head--I gave up too easily--so I'd missed it. It was just a little debris which is what I'd initially thought, but when I wasn't able to access it, I was assuming we'd need a new faucet. Anyway, since it was such a minor thing, he didn't even charge us. We sent him away with a tip for his efforts and a sincere thank you.

I'm reluctant to give 5 stars because it's so disturbing to me that they would mandate this experimental covid medical treatment that has harmed so many people. But our personal experience with them was excellent, so it didn't seem fair to ding them for that. Just be aware if that's something that matters to you.

Yongli S.
Yongli S.
4/18/2021
Jose from Handyman Plumbing helped me fixed a messy leaking San tee leaking on Saturday morning and replaced the whole thing. A very friendly buddy, he also did me a big favor, irrelevant to this job, and moved a large package to my garage with me. The engineer is well equipped. The job is done quickly and cleanly. The price is very reasonable and the best I can get from several different quotes. Strongly recommended!

Zane E.
Zane E.
05/06/2022 12:00:00 SA
Miguel came out to perform a service on my tankless water heater, he was prompt, professional and knew exactly what he was doing.   Even showed me a few tips on how to maintain and improve the performance of my unit.   Overall a very good experience and would definitely use them again.

M. L.
M. L.
06/06/2021 12:00:00 SA
Really good service. Somebody actually answers the phone when you call!  No time wasted playing phone tag. They sent David out to look at our problem - slow running drip. We were about to spend a bundle on having our whole drip system re-done and it turns out the real problem was our water pressure was too low. David checked our water pressure and fixed it on the spot, and voila! our drip has been running great since then.  Also, it's nice to give our business to a LOCAL company.  Thank you David and Handy Plumbing for such great service!  

PS I hope Yelp! doesn't take down my review. Really Yelp! why do you keep doing this?

Anthony G.
Anthony G.
01/09/2022 12:00:00 SA
If you have a plumbing issue, I recommend calling the Handy Plumbing Man. There was a leak under my kitchen sink and I called them after doing some research on Yelp. They were professional, efficient, and their rates were very reasonable. Marvin, the plumber who fixed the leak did a great job.

M B.
M B.
06/06/2022 12:00:00 SA
Handy Plumbing Man came out to address a blocked main sewer drain.  Communication before and during the visit were excellent.  Options and pricing were clearly explained and work was performed as expected.  Pricing was quoted as a fixed fee per service rather than on an hourly basis.

Tracy N.
Tracy N.
12/01/2020 12:00:00 SA
I'm so happy I found this company.

My story is a little long, but if you read it, you can understand why this company is worth hiring.

I previously hired a plumber from a different company several months back for my toilet as it was not flushing and was clogged. (They didn't even do a good job fixing it) and 3 months later it was clogged again! Frustrated I decided maybe it's just the toilet since the toilet was from the 1990's so I had my project manager come replace the toilet for me and this time with a brand new toilet the toilet didn't flush at all! So my project manager said that I would have to hire a company to do hydro jetting to flush out my sewer pipe and unclog whatever is clogging it.

I called around to different places, asked different plumbers to come for an estimate for hydro jetting and they were pretty rude. They kept rescheduling me, pushing me back, were late to their appointments (and even though I have 4 bathrooms in my house my downstairs toilet was in my office so I use it pretty often) so my whole ordeal BEFORE calling Handy Man Plumbing was pretty stressful, tiring, and I just wanted my toilet fixed

Anyways!

I decided to call Marco and asked him to come and do hydro jetting, so Marco and his employee came over to look at my toilet and explained that he can't do hydro jetting on this specific toilet since it doesn't have a exit sewage (I can't remember specifically) but he said he'll come back later with the proper equipment and take my toilet off and see what is going on. So I said okay! I'll be here all day please just fix my toilet! (Utter desperation at this point with the previous horrible plumbers).

Right as Marco was exiting the room, turns out he found that (my bathroom specifically) has a sewage pump since it's sitting so low. (All the other plumbers missed this part except for him). He explained that something was wrong with it and it's why the toilet was not working but not to worry, they can fix it.

After that they came back, started working on finding out what the problem is and turns out my sewage pump was not working anymore because my dumbass decided it was smart to flush tampons down the toilet which ended up breaking the pump. (So embarrassing but will not be doing this again!) several hours of hard labor and work, installation, and a brand new pump they have fixed my toilet!

Afterwards they even cleaned the surrounding area, sprayed everything now and put it back the way it was when they got there and cleaned the area where the sewage was.
They were very professional, easy to work with, my project manager happened to be there and oversaw all their work and said they did a great job and that I wasted money on the other plumbers from before. Sucks that I wasted money but because of that I finally found a company I can rely on for my plumbing needs. (Literally will not be calling anyone else, only them from now on

Larry A.
Larry A.
01/04/2022 12:00:00 SA
I  highly recommend Handy Plumbing and Marvin Gonzales. He did a terrific job in repairing some leaks and explaining what he was doing and why. He arrived on time and very professional. If we need we will ask for Marvin.

ivy d.
ivy d.
4/23/2022
Great with scheduling the job and responding to customers but the plumber could not even replace a shower valve properly and charged a bomb. Finally we have to find another plumber to do the job.

Jennifer B.
Jennifer B.
7/23/2021
Update: Marco (the owner) called me right after posting this review and completely apologized for his plumber walking out on me and asked if he could make it right. Within a couple of hours there were two more guys here who fixed multiple leaks and were very professional. They were courteous and friendly, explained everything along the way and very clean. Marco spoke with me several times today to ensure I was being take care of. He apologized again and took responsibility for a mistake and fixed it. I'm very happy and impressed with Marco and will definitely call Handy Plumbing Man again. Businesses make mistakes, but the real test is how they handle that mistake and based on the way Marco handled this one, I definitely recommend giving them a call. Also, Marco did not ask me to update my review.

What a waste...my water filter under my kitchen sink is leaking and I called Handy Plumbing Man based on the very good reviews. Branston came out and declined to replace it because the space under my sink is too tight. Yes it's tight, but so is every space under every kitchen sink. Also, he was not wearing a mask. He left me with a active leak under my sink.

Udi P.
Udi P.
3/19/2022
Highly professional job of replacing a main drain line. Shout out to the excellent crew including Tomas Lozono, Jose Rodreiges, Gustavo Corhelio, Dorian Salatar and Isidro Perez. Timely, precise, cared for the details from replacing vegetation, walkaway and cleaning. Thank you guys!

Kevin B.
Kevin B.
2/22/2021
We needed our kitchen faucet replaced with a new one which we purchased on Amazon.  We contacted Handy Plumbing Man via Yelp on Saturday, got a very fast response, good value quote, and scheduled the work for today.  The plumber arrived on time, was done in an hour and did an excellent and professional installation.  

Handy Plumbing Man are a super professional company.  We were kept informed of everything by email and text including quotes, arrival time of plumber, invoice for work.  

After our experience today, we won't be using anyone else except Handy Plumbing Man for our plumbing needs.

Geoff P.
Geoff P.
11/12/2021 12:00:00 SA
The service tech was on time, completed the survey of our plumbing issue, complete with many pictures and video. He called the office and configured a price to complete the project which was a far more reasonable cost then the three other companies that came before Handy Plumbing Man.
We agreed, he said he we be here in the morning and he was fully prepared, completed the work again showed pictures of the new fittings and area! Fantastic!

Klaus D.
Klaus D.
05/11/2022 12:00:00 SA
On time, knowledgeable and efficient.  A bit pricey.

Suzie S.
Suzie S.
04/03/2022 12:00:00 SA
Our kitchen pull out faucet started leaking late at night but Handy Plumbing Man responded within minutes and was here first thing in the morning. Turned out the shower hose had just come loose so he didn't charge us anything at all for tightening it!

Jon S.
Jon S.
8/16/2021
I had another great experience where Marco stopped by to diagnose a problem for us.  A+ service.

Joe T.
Joe T.
1/13/2022
We hired Handy Plumbing Man to scope and snake one of our 70 year old pipes. They were clean, efficient, and clear in their explanations. We also asked for a Quote to replace the pipe. They offered an alternate solution that would cost less than half of the quote we had received two years ago. We definitely recommend Marco and his nephew for your plumbing needs.

Callie T.
Callie T.
4/26/2022
I am so glad we found Handy Plumbing Man! We had a clogged pipe, and they sent Marco (the owner) out to our house within an hour. He did a quick fix and diagnosed a larger problem that we will be hiring him to fix. They are a family-run business with very reasonable prices. I'd recommend them to anyone looking for an honest and knowledgeable plumber!

David W.
David W.
4/26/2022
Handy Plumbing Man was excellent! I highly recommend them. They deserve their 5 star rating. They were available within a day of when I first called them. Miguel was professional and very, very good. He fixed everything right away. He provided a quote before starting and the price at the end was exactly what he quoted. Very happy with their service.

Jen M.
Jen M.
10/05/2020 12:00:00 SA
I just purchased a new home recently, and already have plumbing issue with our sewer lateral. According to the home inspection report, the previous home owner used Handy Plumbing Man. I contacted them immediately and got to talk to Marco. He was very honest and was able to tell me the plumbing history of my house that I didn't even know!

JR was sent to our home in the following day for an in-person inspection and consultation. He arrived within the first 10 mins of our 3 hours scheduled window. He was very polite, helpful, and knowledgable. For some city related policy reason, we didn't end up using their service - but I'd still like to recommend Handy Plumbing Man to everyone else.

And thank you Marco and JR for your help! I appreciate it!

Sergey R.
Sergey R.
8/29/2020
After my good experience with unclogging the dishwasher, I contacted Handy Plumbing Man for couple larger jobs:
- snake the sewage pipe
- install Moen shutoff valve

Quote for snaking was  $600, installation $1000 (needed to reposition some pipes). That sounded high, so the very next guy I called snaked for $150 and got Moen installed for $400.
Handy Plumbing Man is probably providing good quality work - but prices just don't seem reasonable.

Brett C.
Brett C.
3/15/2022
My kitchen faucet has a strange thing that it pours out the hot water for 1-2 seconds before the cold water comes out. The plumber came and found the root cause: the hot water pipe was leaking. He quickly fixed the issue on the same day and he is extremely professional. I highly recommend Handy Plumbing Man and will use them again in the future.

Nick G.
Nick G.
9/14/2021
We were impressed by their obvious knowledge and skill, but, even more, for not wasting our money.   I rarely write Yelp reviews, but when you encounter exceptionally honest people like Marco and Brantson, I'm compelled.

Our home as some Toto toilets that are no longer made, and the manufacturer doesn't stock replacement parts.  Marco and Brantson (sp?) could have had our business on arrival, and made several hundred quick dollars by replacing the outdated toiled sub-systems with generic, but inferior, parts.  

But, they chose to offer us a much less profitable (to them) option of obtaining the optimal replacement parts through other sources.  Free of charge to us, they took the considerable time to call around and identify the best replacement parts, as well as putting us in direct touch with these other sources to get the lowest price.

In the end, we saved several hundred dollars and have good-as-new toilets.  It's clear that Marco has puts honesty and reputation above immediate profit, and his employees all get it.   A++

Richard R.
Richard R.
06/09/2020 12:00:00 SA
I had a water line leak and needed an emergency repair. Handy Plumbing Man was first to respond to my Yelp request and able to come out the quickest.

Jose arrived on time and quickly found the leak. I had a few other non urgent plumbing issues (slow draining tub, sink drain leak, etc) so we agreed to have him take care of it all.

All the issues were taken care of, and the owner Marco is a great guy who clearly cares about his business and his customers.

Brian H.
Brian H.
12/21/2021
We had a sink with a clogged drain that I tried cleaning myself, leading to me breaking one of the pipe locks under the sink.  I called Handy Plumbing Man at 8am, and by 11am both Marco and Gustavo were on site. They were fast and efficient, quickly snaking the pipe to clear the clog and replaced the pipes and fittings under the sink all in about an hour. Would definitely recommend their service. Thanks again!

Wally P.
Wally P.
04/06/2022 12:00:00 SA
A 100 gallon water heater in my garage developed a leak.  Based on Yelp reviews I called Handy Plumbing Man. They got back to me quickly and suggested several possible replacement options. We settled on the full 100 gallon replacement, they found a unit within an hour, and said they could get it in time for installation the next morning. They arrived when they said they would, removed the old heater (not an easy task because the heater was big, heavy, and sat on a platform 36 inches off the floor), and installed the new heater. The crew were very pleasant and easy to work with, and the price was very reasonable, particularly considering difficulty involved in removing the old unit and hoisting the new unit into place.

Douggles L.
Douggles L.
06/04/2020 12:00:00 SA
Had an exterior natural gas line trenched in the backyard -- great experience working with Handy Plumbing Man.

It is owner operated and Marco is very knowledgeable, a great communicator, and detail oriented. He also gave us very useful feedback and ideas. He's the owner so everything is very efficient and very competitively priced. Highly recommend.

Laura S.
Laura S.
02/05/2021 12:00:00 SA
I called this morning for a toilet that would refill in spurts. I was suspicious of either the supply line or the fill valve. It was not an emergency, but annoying. I was able to get an appointment for between 2 and 4 today. I asked that a text be sent once the tech was on the way, so that I could put the dog out.

J.R. texted and arrived shortly thereafter. He was very nice, fully masked, and put on his booties before entering the house. I let him know that I had a true water closet, the toilet in its own room. He kind of liked that!

He confirmed that it was the fill valve, he could replace it immediately and gave me the price. He saw my dog outside and I explained dog was friendly, but would get in his way. Once work started, I brought the dog in on a leash.

J.R. worked maybe 20-30 minutes. All good. Very nicely responded when I mentioned the Yelp discount and even though I did not print it off, he honored it. He also provided his contact information, should anything arise. He let me know how important customer service is to him and it showed.  

He did recommend that I order a new handle/arm through Amazon and told me to take a photo of it to compare to what I saw online.

I have already let people know my about great experience. I am keeping J.R's information handy and should the need arise, I will hire them again.

Bonus, my dog loved him!

A A.
A A.
4/28/2021
Marco and his guys came out to my house again and fixed my issues again. His quick responses and great prices are why I keep going back to him! He is highly recommended.

Kalvin S.
Kalvin S.
3/30/2022
We were experiencing some knocking in our sprinkler pipes underneath the house.  They scheduled the estimate efficiently and came by on time at the beginning of the window they promised.  Good communication, extremely professional.  I would highly recommend them.

Laura S.
Laura S.
2/17/2022
I needed a plumber to look at my shower head that was not working probably.  Miguel and Ryan from Handy Plumbing Man LLC were very professional and explained what they were going to do and the cost for doing so.   They were very honest and told me that the required job would cost more than I wanted to spend at this time.  They also ruled out a potential problem I thought I had.  All in all they charged me nothing for checking out and trying to fix my problem.    Very refreshing to have a company with workers who have integrity and honesty.  I told them when the time came to fix the problem, they would be the first on my list to call.

Tony B.
Tony B.
08/06/2020 12:00:00 SA
Our second call to Handy Plumbing in two weeks... now our sink was backing up.

JR was awesome, he worked quickly and got the job done. Very happy with his work.

Thanks!

Mary C.
Mary C.
2/16/2022
Ray and Brian were great! I was told by my refrigerator manufacturer that there was no problem with the refrigerator and the ice maker issue had to be due to the water line. But Handy Plumbing Man fully tested the water line and there were no issues! So I'm back to the refrigerator manufacturer to address the issue, but I appreciate the time they took with a thorough assessment. Best of all, they didn't charge me at all since there was nothing they could address. Thanks to a great team!

Alex F.
Alex F.
6/20/2021
Great service at a fairly high price relative to other local plumbers. But super professional and highly reliable.

Tess L.
Tess L.
08/03/2021 12:00:00 SA
Marco and his wife were so kind and helpful! They were booked through the evening but went out of their way to make time for my repair. They made it so clear that they're not in this business for money; they are in it to help people. They helped fix and clean my toilet within minutes and gave me tips on how to upkeep it for prevention of future problems. They are good people who do good, honest work and I highly recommend them to anyone in the Bay Area in need of any plumbing service. I honestly cannot say enough good things about their integrity, the quality of their work, and their kindness.

David Z.
David Z.
08/03/2021 12:00:00 SA
Fast response, great customer service, clear explanations, highly recommend this company and Marco! They are professional and experts in diagnosing and fixing the problem we had in clogged toilet.

Jack S.
Jack S.
08/04/2020 12:00:00 SA
Old water heater leaked water and had to be replaced.
I asked a few plumbers for estimate, and liked the explanation and options from Handy Plumbing Man. Came as scheduled and turned off old water heater and drained, disconnected and took it out. And installed a new water heater, connected and tested. Everything was smooth and efficient. With masks and distancing, etc. I would hire them again.

dre g.
dre g.
01/01/2022 12:00:00 SA
They were very responsive and quick to come out but I wasn't given pricing before work began and then faced with a large bill.  I was also given a bad diagnosis of the issue (my instinct and then confirmed by another plumber.)

Javier B.
Javier B.
7/21/2021
I called them last minute and they responded within two hours. It was a complicated kitchen sink and garbage disposal clog. The guys worked nonstop until they got me all fixed up. They were completely professional cleaned everything up like they were never there. Totally recommend them.

B D.
B D.
8/24/2021
This was the third time we've had help from Handy Plumbing Man.  We were having trouble with a older toilet that needed plunging several times a week.  Brantson fixed the immediate problem quickly, but I knew the problem would soon be back.  We discussed the cost of repairing the toilet  but I decided it was time to replace it with a more modern model.  Brantson was able to install the replacement today.

As before, the Handy Plumbing Man service was on-time, professional and friendly.

Gordon B.
Gordon B.
8/20/2021
Great service.  had mulitple repairs on several sinks and drain lines.  they explained all fixes upfront and even said not to do one fix until the faucet really broke.  

i will definately use them again.

Doug P.
Doug P.
10/28/2020
Handy Man Plumbing has helped us out twice now. Both times they were available without complaint on relatively short notice. First, this spring before coronavirus hit we had relatives coming to visit and wanted to fix the kitchen water pressure and guest bathroom shower. Most recently we had blocked sinks in both our kitchen and master bathroom.

I love that Handy Plumbing Man has never made me jump through hoops. They've told me exactly when they are available, they show up on time, they tell me prices as soon as they've seen the problem, and the fix issues quickly.

Most recently Branston helped us out and did a great job. He not only cleared both blockages, but showed me some things I didn't know about how to troubleshoot and potentially clear garbage disposal blockages myself in the future. I am very happy to have Handy Man plumbing's phone number and to know they'll be here for me when I need them.

Kevin H.
Kevin H.
04/07/2021 12:00:00 SA
Had JR over today to give an estimate and take a look at some plumbing issues. He was on time, wearing a mask, and incredibly professional. He didn't just toss out a price... He explained how each issue would be resolved and gave me some tips for how to handle the smaller issues myself. It was a great experience, and I will call up JR and Handy Plumbing Man for all future plumbing needs.

Chris H.
Chris H.
02/10/2022 12:00:00 SA
This company was great for our blocked drain and leaky toilet. From the first call, very professional on the phone, scheduled me for the same day and then called back with an earlier time right away! Rafael came out and diagnosed and fixed the issues with zero problems - fast, efficient and also a very nice guy at a fair price. What else do you hope for? Definitely recommend this company.

Jessica S.
Jessica S.
04/01/2021 12:00:00 SA
Handy Plumbing Man was great!  They were very flexible and patient around scheduling even when we had to reschedule several times due to HOA issues.  When it was time, they completed the job with no issues or unforeseen circumstances.

Jo T.
Jo T.
11/11/2021 12:00:00 SA
Efficient work. Excellent customer service in person and over the phone. Transparent pricing. Will definitely use this company again.

Yifan X.
Yifan X.
08/01/2021 12:00:00 SA
I got my sewer under the kitchen sink clogged. Made an appointment with Handy Plumbing Man in the evening for 8-10 am the next day. They sent Isidro over who arrived at 8:10 am, and got the problem fixed in 20 minutes. I was super happy with the service.

I didn't ask for the price until he finished the work. I didn't get over-charged. The price was fair. I would definitely go with Handy Plumbing Man again next time.

A B.
A B.
7/27/2021
Came very quickly, resolved the problem efficiently with no problems. We didn't have a clean out drain, but they were able to get in via the roof. Recommended, and we will certainly use them next time.

Hejin Y.
Hejin Y.
5/14/2021
Brantson came to fix my dishwasher valve. He was kind and changed the valve to quarter turn valve which is easier to shut off the water than before. He gave us a recommendation for the other problems too. I highly recommend!

Ash A.
Ash A.
5/13/2021
Marco was able to come out on short notice to clear a drainage issue that was not allowing our kitchen sink to drain. I really liked that he was able to : 1) come out so quickly (within 2 hours) 2) quote his work and have the quote be the price we paid 3) explain both what he fixed and future considerations (the problem could come back) 4) taking precautions for covid

He was also able to give some other advice on overdue projects we were considering - hope to work with him again!

Ken P.
Ken P.
7/20/2021
My Water Heater went out over the weekend, which we know is no fun. I contacted my regular plumbing group and they gave me a quote that I thought was way too high, plus they weren't going to be able to fix it for almost two weeks. So I looked online to see what my options were. I saw all the great reviews for Handy Plumbing Man, decided to call them first. Wow, was I happy with their service! Marco, the owner, treated me like I was a close friend of his. I needed a special water heater, which he was able to source. From my first contact, to complete installation was a little less than 24 hours...impressive! The company & the owner are amazing...I am switching over! Ken
Ps. Oh yeah, he saved me $4,000!!

Levi R.
Levi R.
12/14/2021
Woke up to my sewer line cleanout overflowing outside. Called around and Handy Plumbing Man could arrive in just 2 hours. They showed up on time and were super professional. They talked me through what they were going to do, pricing,  and started working right away. They were done in about 20 minutes and even ran a camera down the sewer line to verify it was just a clog. They charged a fair fee and I am super impressed with how quick and professional they were, I highly recommend them!

Nathan C.
Nathan C.
09/01/2020 12:00:00 SA
Woke up with a leak, broken water heater, and a broken shut off valve. The team took my call right away, came out within an hour, and got to work.

I could not have asked for better customer service, fair prices, and quality work. I will use them for any needs moving forward, and recommend to friends and family. Anyone reading this should reach out to them when you need any plumbing work!

Leon X.
Leon X.
10/26/2021
Overall great experience and work! There was a unexpected situation but Marco handled it professionally without fuss.

Jerry H.
Jerry H.
4/20/2021
Marco of the owner is very responsive. The technician came out on time and investigated the problem and figured there is a blockage that requires remove the toilet which they get it down within 2 hours. 5 star services.

Tam H.
Tam H.
07/11/2021 12:00:00 SA
Our issues started in the late evening with a sewer backup. Marco came out on time (in an hour-ish), and spent a few hours trying to clear the line, but ultimately our 1930's system was too old to service (no clean outs). Marco recommended installing a two-way clean out, which we did. After he cleared the line and showed us the images of the poor condition pipe (roots, cracks, flat sections), he recommended we replace it. He was very low pressure, and gave us time to get quotes, and was fair on the price. We went with his company, and they started right away after getting city permit.

After the sewer work started, they uncovered our water main, which was in poor condition. Marco was very honest that we did not need to replace it right away, but would at some point, and left the decision to us. We decided to replace the main as well, and were so glad we did. Once the old pipe was out, we saw how disgusting and clogged the water pipe was. After getting city permits, they started on the water main. Overall, the team was here about three weeks (off and on as needed) for a replacement of the sewer line, water main, and installed an earthquake shutoff for the gas (we had this on our to-do list).

Overall, Marco is extremely efficient and honest. He was transparent with the severity of every repair, passed city inspection on all work very quickly without issue, and followed up to address a few minor touch ups. His team works really hard, and does quality work, which is worth every cent.

Pat M.
Pat M.
11/09/2021 12:00:00 SA
I would highly recommend Marco and Handy Plumbing Man.  Our sewer was clogged and a few days previously I had called a well known local plumbing company.  They came out and spent 1 1/2 hrs. chatting with me but they had not brought a blade needed to cut through roots so they were only partially able to do the job.  My wife called Handy Plumbing Man a few days later and Wow, Marco came with state of the art equipment and had the pipes clean in 10 minutes.  Will not call anyone else next time we have a plumbing problem.

Kenneth C.
Kenneth C.
8/21/2020
They wre responsible, professional, very helpful, and legitimately have my best Interest in mind.

This is my go to local plumber and I can't recommend them enough.

Fernando Y.
Fernando Y.
06/02/2021 12:00:00 SA
5 Stars! JR was super knowledgeable. He quickly diagnosed & fixed our leaking bathroom pipe issue. I highly recommend Handy Plumbing, specifically JR.

Elayne P.
Elayne P.
4/13/2021
JR has been really helpful with our toilet issues and kitchen sink issues.  He replaced one of our toilets, recommending a better solution and troubleshooted the kitchen sink clog.  He is very responsive, timely and efficient!  Thank you for consistently high quality services.

laura r.
laura r.
1/30/2021
We had an emergency need for our toilet to be replaced on a weekend and called based on their 5 star reviews. The owner Marco answered immediately, set an appointment for shortly later that day, confirmed and kept me updated by text. The technician Branston was on time, super nice and professional, gave me a detailed quote for approval, worked hard, did a perfect job, cleaned up AMAZINGLY. I can't say enough good things about them.

Brett B.
Brett B.
03/01/2021 12:00:00 SA
Hands down the best plumber around.  Responsive, courteous, and fair.  Will definitely be calling them first on any future issues.

Beverly L.
Beverly L.
01/02/2022 12:00:00 SA
My water heater starting leaking on a Sunday afternoon. I was frustrated trying to find help. Marco from Handy Plumbing responded and was able to offer help on the same day. Ishmael and an assistant arrived at the appointed time and replaced that water heater. They were courteous and efficient and cleaned up afterwards. I would highly recommend Handy Plumbing.

Brian R.
Brian R.
10/26/2019
We had a plumbing emergency on a Saturday afternoon. We were anxious. We called Handy Plumbing Man because their ad promised 24/7 service. They scheduled a visit to our house for about an hour and a half from the call. Two plumbers arrived exactly when we were told they would. They solved our problem quickly and professionally. The fee was reasonable. I'm happy.

John Q. P.
John Q. P.
3/28/2020
Oscar Garcia did a terrific job. He was timely and pleasant to work with. He snaked my clog line and in less than 30 minutes the clog was gone. Thank you, Oscar!

Also, please note: Oscar wore an N-95 mask and gloves, maintaining a safe environment.

Matt N.
Matt N.
05/10/2021 12:00:00 SA
The team from Handy Plumbing Man was doing some work across the street from our house on the sewer line, and I mistakenly thought their work had caused a backup into my shower.  It turns out it wasn't their fault at all, but the guys were so nice that they came over and cleaned the hair out of our shower drain (just to make sure) and didn't even charge me (I offered to pay!).   I'd highly recommend them.

Donna T.
Donna T.
12/21/2019
Both of our sump pumps failed at pretty much the same time and Marco was able to quickly come out and replace them. While he was here, he noticed our backflow device was leaking profusely. I'm pretty sure I wouldn't have noticed this so we are so grateful that he did. He quoted us a price and it seemed quite high so we checked around and quickly found that it was extremely reasonable.

He really did go out of his way to give us prompt and courteous and professional service without gouging us. He even gave us a price break. It's so hard to find good plumbers who will actually respond when you call them and help you solve your problem so we feel very fortunate to have found Marco.

Yang W.
Yang W.
1/30/2021
Brantson did awesome job fixing the slow draining! Quick turnaround, shows up on the time, and did solid fix. Thanks

Neela P.
Neela P.
08/05/2021 12:00:00 SA
This review is only for the estimate. The company communicated clearly with me to let me know when JR was headed over to my house. He arrived on time, was super polite and nice, was wearing a mask when I answered the door, put on shoe covers without being asked. He looked carefully at the leaky shower handle. AND then he recommended another plumbing service because he said they don't really work on Groehe fixtures. He said the other company specialized in Groehe, keeps replacement parts on hand etc. I could not believe how nice and helpful he was, when he was not going to get the business from me. I would call Handy Plumbing again in a heartbeat!

Varun R.
Varun R.
4/28/2021
No job too small. Punctual and professional. Experts in what they do so you will not have a problem even if the installations are in hard to reach areas. Will work with them again for future plumbing needs.

Frank Z.
Frank Z.
6/18/2021
I am very happy with the work David done for me today. David's work is professional, good quality and good value. I know who to call for any of my future plumbing needs!

Jennifer Y.
Jennifer Y.
12/14/2020
I needed someone to come same day to unclog our main shower that most of our family uses, they showed up on time, fixed the problem quickly and charged a reasonable amount. He also gave me a tip for how to prevent the clogging issue going forward, and he wore mask/gloves/booties per Covid safe protocol.  Brantson was the person on our job.

Rob S.
Rob S.
12/18/2020
Branston from Handy Plumbing Man visited our house today and fixed a leaking problem with our kitchen sink trap. He was prompt, courteous, and professional. Upon calling, my job was scheduled promptly, and the communication from the firm on the appointment (and updates) was great.  Thanks again Branston!

Mark L.
Mark L.
07/11/2021 12:00:00 SA
We had a slow downstairs tub drain. Tech claimed he couldn't remove the drain plug mechanism due to corrosion. Made a big show of rattling it, interspersed with lengthy periods of texting somebody, and more rattling. He told me they had to remove a section of masonry wall and cut a hole in the side of the house to replace it. Company then sent me an estimate for $4,250. Red flags everywhere, and sure enough, a second plumber had no trouble removing the mechanism and solving the problem -- for $125. This plumber had heard about Marco from three other clients. Have to imagine most of these reviews are fake. Hard to maintain a trusted brand operating like this. Do they think we're all stupid? Beware.

Rita C.
Rita C.
01/02/2022 12:00:00 SA
Handy Plumbing Man came out the day of my call, arrived on time, and did their work in a quick and efficient manner. The work was excellent and very professional. I would recommend them to anyone with a plumbing problem.

Min L.
Min L.
02/12/2021 12:00:00 SA
I rarely write reviews on Yelp unless I'm absolutely happy with their service. I had to replace my water heater but it was a tricky situation as the previous owner was paying the bill partially. I asked Handy Plumbing in the very beginning whether it's possible to bill separately and they said they could do it. Their responses were very quick and to the point.

David, a technician who came out for estimates, was wearing mask properly and was patient with my questions. I had several co's come over for quotes, and amongst them, there was this highly rated Yelp company technician who was not even wearing a mask!

On the day of installation, a group of his team came out who were all following Covid protocols and finished the job efficiently.

I'd highly recommend Handy Plumbing!

Jay K.
Jay K.
8/24/2021
Very happy with a difficult pipe installation they did. The estimator provided the pros and cons of different approaches and even the owner came out to confirm the approach. The price was fair and they did a great job of completing the installation and cleaning up afterwards.

Irene G.
Irene G.
02/03/2021 12:00:00 SA
We have worked with Marco and his team in two instances and we have had a great experience.

The first one was a relatively big job: We had to do a series of plumbing upgrades to our newly purchased house and we were very surprised by the very high estimates that we had gotten by other companies (companies that were also very highly reviewed on Yelp). We decided to call Marco and his team to get a second look at our plumbing problems. It was day and night: they were the most thorough at reviewing our plumbing system (which was very reassuring) and explained to us very clearly why the modifications that we were being sold to us by other vendors were simply unnecessary expenses. We followed up their recommendations and they were pretty spot on, everything worked great with our plumbing.

The second was a relatively small job:  our bathtub drain started leaking down to the first floor (causing ceiling damage). Marco responded to my texts (pretty late at night!) and was very reassuring about the problem. He also sent somebody first thing in the morning.

Our experience with Marco and his team has been great, they have been very thorough on their work, supportive and transparent in their process. ON top of that, they have always been very fair at charging us (go ahead, compare to the other highly reviewed people!).

They do a good, solid job, don't overcharge and are focused on long term client relationships, which is something we truly appreciated.

Thanks Marco, Rigo, and Jose! your great work is highly appreciated

Nick T.
Nick T.
8/23/2019
We found a leak in our water main a few days ago. I called Marco at Handy Plumbing Man as well as a few others. Only Marco said he could be there quickly to help. 20 minutes later, sure enough, he was on-site and looking at the problem. He worked on the repair all day and in the end he did really nice work to fix the problem, and he charged me a reasonable enough price, given his quick turnaround and the amount of time the job took.

I'll definitely call Marco first if I have any plumbing problems again. Thank you Marco (and Alejandro)!

Shengjie Z.
Shengjie Z.
12/21/2020
Brantson helped me replaced bathroom sink P trap and unclogged sink. I haven't cleaned the sink drain for almost a year. Lots of dirts clogged the drain. Brantson not only did an amazing job resolved all issues, but also clean up all the mess with high standard. What really impressed me is that he smell gas when entered my apartment and helped me check potential leak. Really appreciate his proactiveness and warm heart!

Vinny G.
Vinny G.
11/28/2021
Thanks for answering  my questions within minutes.  I ended up not needing the service but your quick replies saved me some trouble resolving my issues.

Ray B.
Ray B.
11/15/2020
Look no further if you're seeking a plumber. Handy Plumbing Man is responsive, reliable, has quality workmanship and a fair price. JR came to our house recently to do a tricky kitchen faucet installation. Great work!  Will definitely call them again when needing a plumber.

C.L. L.
C.L. L.
5/17/2021
Brantson is a reliable plumber. He did an amazing job installing our two toilets. He initially came out to look at a crack in our ceiling that we feared was a shower or toilet leak upstairs. When we discovered it was actually just a crack in the title grouting and could be remedied with some simple caulking, and didn't charge us for the visit. We agreed to have him return to replace two toilets. He was communicative throughout the process and let us know ahead of time that his previous job was running late and he might be slightly delayed. Highly recommend Handy plumbing.

Nicholas W.
Nicholas W.
01/01/2021 12:00:00 SA
My toilet was blocked, and I finally found out that it was a problem with the main pipe. Shit came out of the bathtub. What a nightmare. Brantson come and saved my day! He quickly fixed the problem and cleaned it up. thank you very much!

Julia B.
Julia B.
11/24/2020
Very happy with Handy Man Plumbing. Super responsive. Moved quickly to take care of replacing our sewer line with very little disruption. Coordinated clean-up as well.

Erika H.
Erika H.
12/31/2020
These guys did a great job. Super professional, on time, COVID protocols followed. Excellent!

Rajesh V.
Rajesh V.
05/05/2021 12:00:00 SA
We used them for installing our outdoor shower and to fix a non-working Reverse Osmosis system. We found David to be very professional, honest and nice to work with. He suggested few things we could do on our own to fix the RO system. We followed his suggestion and we were able to fix the issue ourselves. He could have done the work and charge us much more. But, he was very honest and up-front about the work and in the process saved some money for us. For our outdoor shower, David gave us a very reasonable estimate. He showed up on time and was very meticulous and clean about the work. We are very happy about the work he has done for us. They will be the first company we will call for any of our future needs.

P P.
P P.
11/01/2020 12:00:00 SA
Wow - prompt scheduling during an emergency, exceptional manners and service and finally left the place spotless.  This is the best plumber I've ever encountered.  I highly recommend them for your plumbing needs.

Also, high COVID Safety with masks and foot covers. Really appreciated the thoughtfulness.

Devin P.
Devin P.
09/11/2020 12:00:00 SA
My fiancée and I just moved into our new home and wanted to baseline the plumbing for leaks, quality, etc. JR showed up on time and was just a blast to talk to. Super friendly and knowledgeable, JR walked us through all of findings and pointed out areas of concern. Highly recommend!

Tiffani Y.
Tiffani Y.
6/27/2019
Marco was extraordinary!  

We had an urgent situation where our drain was backed up and overflowing into our bathroom and then into our bedroom. I called Marco and he immediately guided me over the phone (recalling what my house set up since he had been out the week before for an unrelated problem) to help me get the water under control.  

I needed him to come out right away and he rearranged his schedule so that he can squeeze us in. He let us know if he wasnt able to move things around he could call a friend of his also in the plumbing business which was great he had a solution for us if he wasnt able to move his other appts around.

Another reason I really appreciate his work is that he is incredibly thorough. Not only did he fix the issue at hand, he went above and beyond to figure out where the problem could he coming from beyond the immediate problem. Turns out I had a blockage of roots growing into my sewer line to the street. He called the county for me the next day to find out whose responsibility this is to fix.  The county then pointed him to the city so he called them for me and told them the problem he saw using his camera and asked them to take care of it (and they did!)  He absolutely didn't need to do this next step as his work for me was already done but this is how I found him to be extraordinary because he went above the call of duty.  

I really appreciated all his help in this situation and I would definitely use him again.

Terese L.
Terese L.
11/15/2020
I had a problem with a clog somewhere in my plumping line. They were able to resolve it in effectively.  Thank you!

Katie M.
Katie M.
8/26/2019
We came home from a trip to Tahoe to a small lake in our kitchen. We weren't sure what the problem was, so we called the Handy Plumbing Man team right away. Marco came over within the hour, diagnosed the problem as a cracked garbage disposal. He had a new one in his truck that he installed right away. Easy peasy--and no more lake in our kitchen!

That is probably enough for a four-star review, but about a week after the installation the garbage disposal stopped working. I sent Marco a text and he walked me through how to reset the motor--and he asked what accidentally fell in it. We thought it was a fluke but found tiny pieces of cracked ceramic in there.  He was super helpful, responsive, and thorough even after he cashed our check, and he's now in my phone as our go-to plumber. Highly recommended!

R S.
R S.
4/23/2021
Outstanding customer service!

Marco and his team's commitment to making things right is outstanding! I needed an emergency new hot water heater, which he came and installed. The unit turned out to be a lemon though... his team came out that night when I found it wasn't operating correctly and addressed it. A few days later, again, the same issue, so he just went ahead and swapped it out for a new one. No ifs ands or buts.

Justin S.
Justin S.
03/12/2019 12:00:00 SA
Marco didn't actually come out to fix my plumbing, so I can't review him on that.  However, I called because I thought my sump pump was broken.  I called several other plumbers and it sounded like an expensive repair.  I told Marco exactly what the problem seemed to be (sump pump not pumping out the water) and he suggested I try taking the lid off and using a broom stick to see if I could dislodge TP from the float that regulates the sump pump.  

I tried it and it worked!  Everyone else quoted me $1100-1200 for the repair but no one suggested trying this one simple thing.  I appreciate the honesty and helpfulness Marco provided and if I need a plumber in the future will use him. Thanks Marco!

Aurosish M.
Aurosish M.
10/09/2021 12:00:00 SA
I have used their service twice now, once for servicing my kitchen faucet and recently, for unclogging my bathroom sink. Their service is very good - quick and professional. However, their price feels high - I paid 325$ for unclogging the sink. I had lower quotes but went with them since I trusted them from the first job.

Kirk E.
Kirk E.
12/02/2020 12:00:00 SA
This is our second experience with Handy Plumbing Man. Marco takes pride in his business and friendly customer service and quality works shows. Incredibly responsive, diligent and cost effective! They repaired our home drain line which had a minor clog; and, they were so good we referred them to our parents' house.  Branston troubleshooted and cleared a kitchen size-able, major drain clog which had been accumulating for years. This temporary solution definitely helped until he is able to return to replace the 50 year old line. We were impressed with his honesty explaining and providing an estimate for later work.

Matt W.
Matt W.
2/13/2021
Marco and his team member Jose did a fantastic job repairing our toilet. Same day service, fast, and we really appreciate the help to get this critical work done. Thank you! Highly recommend.

Michelle M.
Michelle M.
6/24/2020
I had a great customer experience, and the plumber Jose thoroughly solved the problem by replacing the bathroom sink faucet.  Communication was on point and it was very easy to set up the appointment.  When the job ended up being a bit more complicated then expected, Jose came back later that day to finish the job.  He really went the extra mile.  Great company!

Jin P.
Jin P.
02/10/2021 12:00:00 SA
I have been using yelp for a long time but never written a review until today.
I had my property sewer pipe line replaced.   First, Marco came out to meet me at my property to provide me an estimate.  He was very knowledgeable and he patiently answered all my questions and concerns.  I had other estimates from 5 different companies but I decided to work with this company. Now I can say that I have made a right choice!
Here are my reasons:
1) Marco is just a great guy to work with.  He stayed in close communication with me from start to finish.
2) Affordable price
3) work was completed smoothly as scheduled in timely manner as discussed previously
4) written guarantee for the work done

I am very satisfied with the whole process and completed work.
Thank you Marco! I would recommend you to my family and friends,
should they need any plumbing work.

Thierry C.
Thierry C.
10/04/2021 12:00:00 SA
Perfect service from initial contact to post service experience. JR came today to assess the water leak. First thing to call out is that I was notified when JR was headed to my place, he arrived on time, was professional and thorough while very friendly. JR was able to identify the leak and address what needed to get done. I would highly recommend Handy Plumbing man if you seek someone professional, thorough, proficient and friendly.

John V.
John V.
02/04/2021 12:00:00 SA
I called Handy Plumbing, for a quote. They seemed to be professional so I scheduled an appointment to have the work done. Repairman Bransten Lewis, was on time to replace the toilet in our second bathroom. Bransten was quick and tidy. I was very satisfied with the work performed. I must add, Bransten is probably the tidiest worker I've ever hired. There wasn't any mess for me to clean up after he left.

John

Arash K.
Arash K.
7/31/2020
Marco is super-responsive and knowledgeable and helped me understand all of the various options involved in replacing our water heater, with very friendly same-day service.  I'd highly recommend him and his company.

Michael B.
Michael B.
11/19/2020
We bought a new house and these folks were there with us the whole way to get it working again. JR came out and scoped the sewer line, helped us assess the situation, and coordinated every step of the repairs. They were prompt, responsive, and got the job done.

Alexson L.
Alexson L.
9/28/2020
Outstanding service from Brantson!  

Arrived at the scheduled service time.  At 9am on Monday, I was greeted with a smile (through the mask and kept a safe distance when I opened the door) and had great positive energy.

Brantson Introduced himself and was quick able to assess the issue and what he needed to do. He was great at communicating and providing updates.

He ensured that when our water was turned back on that there were no issues by checking the faucets , bathroom, and showers.

Thank you Brantson and Handy Plumbing Man!

Cheryl B.
Cheryl B.
11/19/2020
JR helped us with a leak dripping into the downstairs.  He is very nice, hard working, and was very good at making sure we didn't have work done that we didn't need. He kept the cost very reasonable and made sure we had choices of what to do next and how much it would cost.  Isolating the problem was the difficult part. He came back the next time and found the problem and repaired in record time. We will for sure use him again when plumbing problems occur!  He also wore a mask the entire time so we had no worries having him in our home. Great guy!

Liz R.
Liz R.
8/21/2020
Prompt, responsive, and very nice. They explained everything they needed to do and outlined the costs clearly. Explained what was urgent and what was more optional. They even came back the neck day when I had a concern. Will definitely call them again in the future.

Jean D.
Jean D.
1/21/2021
Great service from Handy Plumbing Man!  We've mostly had JR repair and replace items for us.  He is very good and is communicative as well.  

We did replace our hot water heater and had a few problems with the washer not working after being moved.  Amazingly, Marco (the owner of Handy Plumbing Man I think) agreed to pay for the appliance repair bill to get it working again!!!  Long story short, the cold water was turned off for the washer in order to install the hot water heater.  It was unfortunately forgotten to be turned back on.

Just a note to future customers:  If appliances do have to be moved for a repair for your plumbing, be aware that normally a disclaimer / notification is given to the customer that any problems after the items are moved are really on the customer.  The customer is actually suppose to move appliances that are in the way of the repair (not the plumber).  And lesson learned:  If appliances are moved for a repair job, be sure to complete a test run after they are re-positioned.

Have to say for such an expensive job, we could not have been treated better!  Highly recommend Handy Plumbing Man for any plumbing needs you may have.

Julien W.
Julien W.
8/19/2021
I had a great experience with JR, who fixed a broken toilet and replaced our water heater. He was on time, professional, and overall very kind and helpful.

Sue C.
Sue C.
4/21/2020
Marcos came over last week to fix a leak in one of our toilets.  He came over just a few hours after I called, so I am grateful that he was able to respond so promptly.  He wore an N95 mask, gloves and shoe covers, just like he said he would, so that was reassuring.

He was very efficient and kept on working without pause, even though it took at least a couple hours to fix the problem.

At this point, I am quite happy with the job Marcos did.  

If you want a plumber who answers your call right away, is ready to come over on the same day, works hard to fix the problem, AND is careful about social distancing by wearing the full panoply of protective gear, then Marcos is the man to call for your plumbing needs.

Lisa Z.
Lisa Z.
08/07/2020 12:00:00 SA
It must be that time in my houses life but I have needed to call the plumber twice in 2 weeks. We ended up calling this business twice and they were great. First a water heater and today J.R. came quickly and flushed out a clogged drain and then did such a great job cleaning I couldn't tell he was even there. And J.R. Was super nice and wore his mask and glove and was super sweet  to my excited puppy who wants everybody to love her. As far as price quite reasonable given the quick response time and the service when he arrived. Definitely going to use them again.

Baidra M.
Baidra M.
07/03/2021 12:00:00 SA
I am so appreciative of the service we received! Our sewer line backed up on a Sunday morning & the crew was out in the afternoon. Not surprisingly, we discovered a crack in the sewer line (tree roots + sewer line = cracks). Monday Marco came and provided a detailed bid & answered all my questions so I understood the scope of work needed. His crew were onsite a couple days later and by Friday I had a new sewer line. He & his crew were outstanding! The crew was on time, efficient, courteous, & left a clean worksite. Marco was communicative with me through the entire process and provided text updates. We even had some surprises come up in the work that needed to be done but the cost remained the same. Start to finish, Marco provided clear & timely information, his bid was thorough & clear and there were no surprises in the work or cost. To top it off, he has an outstanding warranty. I highly recommend them and they are top of my list for any future pluming needs.

Ron P.
Ron P.
11/01/2020 12:00:00 SA
I recently hired them because the water temperature for one of my showers was not heating up enough in my rental unit.  Technician came out and said that he will need to replace a part, and asked that we shut down the water for the building since my unit didn't have a separate shutoff valve.  We scheduled the shutoff for a couple of days later and the technician came back to replace the bad part.  A couple of hours later I received a call from him saying that he couldn't find the part, but that he still needed to charge me $200!  total lack of ownership!!!  He should have had the correct part with him since he already came out to do the assessment a few days earlier or turned down the job if he couldn't find the proper part.

Update:  Got a call from the owner, Marco.  He apologized for how things turned out and took care of the issue.  Thank you!

Erica B.
Erica B.
1/13/2021
I had a clogged sink and after attempting to fix it myself I knew I needed an electrical snake. JR came to the rescue. He was great! He kept everything clean and neat and taught me a lot as well. I would recommend JR at handy plumbing man to all my friends and neighbors.

Steve D.
Steve D.
02/02/2019 12:00:00 SA
It's just a guy and his truck. In this case the guy's name is Marco.

If you're in the midst of a plumbing emergency, make sure to have Marco on your very short list of folks to call.

Knowledgeable. Kind. Funny. Extremely service oriented, prompt, and a straight shooter.

I had a great time shooting the shit with Marco (pun intended) in our backyard while he snaked our line. And I appreciate how he warned me of a likely longer term issue and emphasized how he would back up (pun intended) his work.

Christine A.
Christine A.
9/20/2021
Marco and team were really great - from the initial on site quote to the final work. Very professional and super helpful!

Jason E.
Jason E.
02/09/2019 12:00:00 SA
I'm so happy right now!

I've had shower handle that was incorrectly installed (it would just come off in my hand) for an embarrassing amount of time. It was missing a small part and the trim had been discontinued and I went through two other plumbers that just eventually shrugged and said good luck. Not Handy Plumbing Man. He stuck with me all the way to the end, looking for the discontinued parts and helping me through compatible alternatives, even staying in touch by text with advice as I tried to help myself.

Now my shower handle is correctly installed and looks great as well as functions correctly. And it was a VERY fair price. I almost feel guilty.

Taylor B.
Taylor B.
10/21/2020
Outstanding service from Brantson today! He was knowledgeable, professional, and patient with all of our questions. Will definitely be calling them again.

Tom S.
Tom S.
2/22/2019
I want to thank Marco for a fantastic job replacing my kitchen and bathroom faucets. I called Marco and had him come over to check out my plumbing situation (old and corroded faucets) and help me understand my options. He carefully walked me through the pros/cons of repair vs. replace, different types of faucets available, and answered all my questions. I appreciated that he didn't push me to get anything expensive unnecessarily. After the ordered parts arrived, Marco came by and finished the installations in a half-day. High quality work, fair pricing, and great communication throughout the process. I'm a very happy customer!

Lynne R.
Lynne R.
10/15/2020
JR came out couple of weeks ago to repair a toilet and I was very pleased with his work.  About a week later, though, I began hearing a new noise -- kind of a quick thud -- coming from the tank as it was filling with water, and I assumed an adjustment was needed.

JR came back, checked it out, and demonstrated that the noise was being caused by the plastic on the bottom of the flapper coming into contact with the porcelain as the toilet was being flushed.  I don't know why it seemingly started about a week after the last repair and JR couldn't explain that either, but JR assured me there wasn't a problem.  JR showed me that the noise would soften if the bottom of the flapper were rubber (as is the case with the toilet in the second bathroom), but if the toilet with the plastic flapper is in good working order, I can live with the momentary thud.

I was embarrassed to have called JR out for what turned out to be a false alarm but was relieved to know there's nothing wrong.  

Thank you, JR!!!!

John H.
John H.
4/20/2021
Maybe it's the tight market for contractors in the SF bay area right now, but their pricing seems to be about two times above average.

Joni R.
Joni R.
09/10/2021 12:00:00 SA
miguel and jr check out leaky faucet
miguel expertise to diagnose and replace Fossett quickly efficiently. very friendly team great service highly recommend five stars

Alex L.
Alex L.
12/16/2020
Super responsive and fast/excellent repair work! Brantson helped get our garbage disposal working again, and I'd definitely recommend this company for plumbing jobs.

Greg B.
Greg B.
2/23/2019
We hired Marco to help us remove a broken faucet in our kitchen (the faucet nut was practically fused to the faucet stem). He responded right away, took the time to review photos of our problem to give us an estimate, and offered to do the job at a great price. He was here on time the next day, had the job done well (and quickly!), and most importantly, was generally a great guy and an absolute pleasure to work with. He took time to answer all my questions and even gave me advice on how I could take care of a few smaller jobs myself.

Marco is, without question, going to be our go-to guy for any plumbing work that comes up in the future... I'd strongly recommend his services to anyone.

Melissa K.
Melissa K.
12/10/2020 12:00:00 SA
We called for service as there was a horrible smell in our house.  No leaking or damage that we could see.   They came out and saw the issue immediately.   Not only did they take pictures to show us (I was not going under the house to look) but they explained what needed to be done and what could wait.   We had two other quotes and they were not as thorough and worst of all one told us the smell was from a cat or animal that was urinating/defecating under the house and not a leak.

The crew was prompt, clean, and very considerate of our work day and belongings (they worked both inside the house and outside).   The staff wore masks at all times and cleaned up along the way.

We truly appreciate the crew and would HIGHLY recommend them to anyone looking for a plumbing company that is honest and GREAT!

Westcoast Wildcat W.
Westcoast Wildcat W.
5/16/2019
There's a reason why every review for Marco is 5 stars. Take every bad experience you've had with a plumber in the past and then reverse it. Marco is that good.

Rapidly responds to your question. Gives you a quick appointment. Shows up on time. TRIES TO SAVE YOU MONEY. Does what he says he'd do. Is very respectful. Cleans up. Name a single plumber who fulfills all those criteria. I couldn't until I met Marco.

I had four jobs for him. He told me how to fix job 3 without him doing anything. Then he did the other three jobs and only charged me for one. The man is honest, hardworking, and he's earned my business for good.

Greg L.
Greg L.
09/02/2021 12:00:00 SA
Called Handy Plumbing Man and in about an hour Branston was at my door.  They also text me when he was in route, to give me a heads up.  Branston was very nice and professional.  He showed up with his mask on and also put booties on as he entered our home.  We had some old kitchen plumbing that  was leaking in several places.  Branston showed me all the places it was leaking and we decided it all needed to be replaced.  He gave me the quote of $295 and he told me that he had all the parts needed, so I agreed.  He did a great job and tested both drains to show me there were no leaks.  He also did a great job cleaning up and protecting my floors, while he was working.  I would highly recommend them and plan to use them again for any plumbing needs.

Paul S.
Paul S.
11/23/2018
We had an emergency plumbing problem that day of Thanksgiving. Our two kitchen sinks had clogged right after the last load of dishes was done. This mad that we had to get something done in the middle of this holiday weekend. Marco from Hendy plumbing man came and solved our problem the day after Thanksgiving. Are used of the yelp multi building mode and edit up with Marco coming to our house within an hour and a half of having put our job up for bed. He did the job quickly and efficiently and explained the whole cause in a clear manner. Also, his final bill was a few dollars less than what was quoted on line through the multi fitting process. I really enjoyed our interaction with Marco, and will be having him back or work in the future on our 50-year-old house.

Stacey H.
Stacey H.
2/24/2021
Fantastic service! Arrived within an hour and a half from initial call. Brantson, our service tech was Covid safe, polite, & professional. He diagnosed the issues quickly, bought the necessary materials and was completely finished with the job within a couple of hours. Would definitely use Handy Plumbing Man again and would refer to friends.

Andrew N.
Andrew N.
7/22/2020
If I could give more than 5 stars, I would.  We had a number of plumbing issues that have been building up and we finally decided to get them fixed.  Based on yelp reviews, we chose Handy Plumbing Man and I was not disappointed.  Marco got back to me very quickly, was incredibly easy to work with and we set an appointment for JR to come out the next day.

JR arrived on time and was fabulous!  He too was incredibly easy to work with, spent time looking at each plumbing issue, made recommendations and provided a quote for work at the end of the assessment.  He came back the following day, on time, and fixed everything.   JR is also just a really nice person and again, very easy to work with.  We will use HPM again (already compiling a list).

Lubna K.
Lubna K.
7/22/2021
We had a leaky garbage disposal and weren't sure if it had to do with the pipes or the disposal itself. JR came out on time and diagnosed the issue quickly and efficiently. He replaced the garbage disposal and the issue was fixed. Overall the company itself is very organized. I received a text when JR was on the way, he called me when he arrived. He left the job area clean, wore shoes covers the whole time..Just overall a great experience and I'll even go as far as saying this is literally the best experience I've had with any Plumbing  company. I'd highly recommend them!

Charu J.
Charu J.
09/09/2020 12:00:00 SA
I had a water leakage under my kitchen sink yesterday. Marco responded with great urgency and sent over someone immediately. Estimate was totally reasonable. He was very prompt and helpful on the phone. Very different experience than calling other companies where a receptionist answers the phone and the only way to get any expert plumbing advise is by scheduling an appointment for a free estimate.  In the process lot of time is lost.  I have saved Marcos's number for any future issues.

Nicolas B.
Nicolas B.
8/20/2021
Marco was a great professional from beginning to end. Came on time, assessed the problem and presented us the low cost option as well as a full fledge fix without pushing for the bigger job. Eventually we went with the simple fix and he refused to charge us at all, even when we insisted. Reliable, trustworthy and efficient. We have found our plumber!!!

Briana C.
Briana C.
04/01/2019 12:00:00 SA
Marco was great! He came right out and figured out what was happening with the drain - we just bought the house and the drain was draining slowly.
He snaked the drain and then showed me one other small problem and he's coming out this week to fix it (it needed a part ordered). He was fast, professional and friendly. Highly recommend.

Yuriy M.
Yuriy M.
8/19/2020
Without doubt one of the best plumbers on the market. High quality execution, reasonable prices and, unlike some other businesses, doesn't try to sell unnecessary services.

Recently we had a pretty bad problem with a clogged pipe, which was an emergency. It was evening already and frankly we didn't expect it to be fixed on the same day. Most companies were outside of their business hours. One contractor came and pushed for some complicated multi thousand $ project to replace all the pipes in the house. When we contacted Marco, we were amazed how quickly the team came and fixed the issue. No pipe replacement, no extra charges. The area was left crystal clean and everything works great so far!

And when we really needed to replace an old cracked pipe the price from Marco was almost 50% lower than the quote we got from a competing company!

Handy Plumbing Man is definitely a plumber of choice for us. Highly recommend Marco and his team for any plumbing issues!

Derek J.
Derek J.
5/20/2021
Had a broken shower handle at 1am, called the next morning for an appointment. Rigo came out was able to to diagnose, head to the store, buy the part, and fix. All in all took about an hour. Handle works like a dream now. Would recommend for service again!

Gina Morra S.
Gina Morra S.
1/23/2020
This evening, I came home to a terrible sewage clog that backed up into my tubs and toilets.  I called Handy Plumbing Man and spoke to Marco.  He said he would be there in 1-2 hours and he arrived within that time.  He was honest, kind and explained everything to me.  He fixed our problem and now I will use him as my yearly preventative plumbing service. His prices are very fair for what he does.  He and his co-worker, Oscar are my favorite people right now!!  They saved the day!

Benny F.
Benny F.
07/08/2021 12:00:00 SA
Nuts!, Isidro Perez was amazing and was assigned to the task of removing, and replacing our blown out water heater. He was fast, thorough, efficient and quite the craftsman. Will definitely call on them again for future jobs!

Lance D.
Lance D.
08/05/2020 12:00:00 SA
I called Marco at 6:30 this morning with a catastrophic sewer backup. Marco had his man Junior at my door at 8:15. Junior assessed the problem and cleared the blockage. Tree roots in my main line. Junior did a great job and left my yard just as he found it. Marco is my trusted plumbing advisor. He never disappoints and does great work. I'm so happy to have found Marco, The Handy Plumbing Man.

Payton R.
Payton R.
08/04/2020 12:00:00 SA
First time calling a plumber in over 15 years and the Handy Plumbing Man Marco came to the rescue. Never a good time when water starts backing up into other areas of the house at 530pm. Marco's very nice and professional team member showed up within an hour and quickly problem solved the issue which required snaking out the kitchen and laundry room lines which immediately cleared the blockage. I've found my new plumber and will be using them again for my upcoming home projects. Excellent service, on time arrival and competitive pricing.

Aleksei P.
Aleksei P.
08/03/2020 12:00:00 SA
They came right on time. Inspected sewer line and provided my options about fixing/replacing sewer line. Would call them again if needed.

Becky B.
Becky B.
08/06/2021 12:00:00 SA
The owner was very accommodating when I had a question regarding the quote.  Good customer service.

christina l.
christina l.
8/31/2018
We called Marcos at Handy Plumbing Man, to look at a problem with the water pressure in our kitchen faucet that had been plaguing us for years.   Marcos and his partner came out the very next day, diagnosed the issue, and gave me a very good practical recommendations for where to pick out a new faucet.  They came back as soon as I had what I wanted,  completely fixed the problem and they did some preventative maintenance to some old valves as well.  

He and his partner were both friendly, clean (wrapping their shoes whenever they came into the house), and efficient.  And I thought his prices were reasonable given the cost of living in this area, and that they were willing to come out to diagnose the issue for free (rare!)

Its great to have good quality people we can count on.  We'll definitely be calling Marcos for any problems we have in the future and recommending him to friends.

Cindy C.
Cindy C.
4/20/2021
Marco responded and was able to schedule an appointment for a quote almost immediately. Then the first technician arrived and replaced our 7+-year-old toilet that has been leaking for a while. He also identified another problem with the pipe line and immediately had it fixed as well. After checking in with me toward the end of the day, Marco realized there was some issue due to miscommunication. He then sent another team over to fix the problem without additional charges. I'm happy with the service and would recommend to anyone.

Anil A.
Anil A.
5/27/2021
Both Marco (owner) and JR (plumber) we're very professional, friendly and courteous. They were prompt in coming out to address the blocked sewer line, explained the repairs involved and performed the work efficiently and accurately. I've also had JR come out to my place once before for a leaky toilet which he just adjusted some settings and did not charge me anything!! Now, that's what I call ensuring a return customer. Thank you, JR and Handy Plumbing Man.

Uwe J.
Uwe J.
9/29/2020
I had a leak in my kitchen sink hose that wasn't really a leak but a loose connection on the pull out hose. The gentleman explained that to me on the phone and the problem was solved for free.

Tom W.
Tom W.
7/29/2021
We had a water leak under the house and Brantson was able to rush over same day and stay late to fix it! Very knowlegable, friendly, wore mask and was respectful of carpet. Really appreciate the urgency and professionalism!

Stephen S.
Stephen S.
9/22/2020
They did a great job at my Dad's house several weeks ago. I called them for an issue at my house.  Although things did not go as planned, I received a call from the owner Marco and I'm looking forward to calling them again. Outstanding customer satisfaction from the top!

Dr. T.
Dr. T.
5/15/2021
Cannot say enough positive things about this company.  Such a pleasure to deal with - very professional and capable.  Was able to make a same-day appointment and they resolved my plumbing issue straightaway.  I will recommend this company to all of my friends and neighbors.

Tandace B.
Tandace B.
6/14/2021
Marco and his team came out on short notice to replace our laundry standpipe. They were very knowledgeable of the issues presented and gave us a solution and price based on an initial assessment. His team did the job quickly on the same day and were very thorough! They did an excellent, efficient job and were professional and courteous!

Matthew M.
Matthew M.
12/15/2021
Highly recommend them! Our garage flooded during a heavy storm 2 months ago. We live in the hills so the water drainage is complicated. We realized one of our major underground storm drain pipes was blocked, and we've known for years that another section of pipe was blocked. We hired Handy Plumbing Man and 2 others to come look at the situation (including using a sewer inspection camera) and give us quotes. We negotiated a couple of details with Handy Plumbing Man and then hired them because they seemed professional and had the lowest cost quote. They were here for a total of 3 days. It was a big job, doing a trenchless replacement of a total of about 50 feet of storm drain pipe. They had to dig two holes, including one through the concrete on our driveway. After replacing the pipes they filled everything in and repaired the rebar and poured new concrete to fill the hole in the driveway. We had another big storm last week and it's all working as expected, a LOT of water was pouring out of the newly-repaired pipe. The crew were friendly and professional and clearly experienced. The only small glitch was one crew leaving mid-day one day, and we didn't hear anything for more than 24 hours. I called and emailed them asking what's going on. It turned out they had an emergency on a job where their equipment got stuck and it took a day to get it un-stuck. They should have called to let us know what was going on, of course, but our job foreman forgot in the scramble to deal with the emergency. That's not good, but then the owner of the company called and apologized profusely, said that the foreman should have called us and that wasn't acceptable. He was sincere, and it seemed like a real emergency - so given how good they were in every other way, we didn't think not calling us for a day was bad enough to deduct a star.

Ryan J.
Ryan J.
6/25/2019
It's never pleasant having an issue that requires calling a plumber, especially when it happens while you're rushing to get ready for work. Marco is always available on short notice and on irregular hours, since emergencies seem to happen at the most inconvenient times.

We've called Marco to come fix an emergency twice, and we will definitely call him for the third one. Both times he was able to quickly diagnose and resolve the problem. His rates are the most honest and reasonable you'll find. He doesn't run the type of business that will try to upsell you on a service you don't need.

It's great to support a local resident and business rather than a national franchise. I can't recommend Marco enough. He's so responsive that even if you think you've found a good deal on a plumbing job, you should take a few minutes to call Marco. You be glad you did!

David L.
David L.
01/03/2019 12:00:00 SA
Best contractor I've ever worked with, 10 / 10 for Marco. Thank you for fixing the clog in our main line!

When I was looking for a plumber, I searched Yelp and called the first 5 - 10 contractors that came up. Marco clearly stood out from the rest so I went with him and I'm glad I did.

Here's what makes Marco different than the other plumbers I called:

1. Marco was the ONLY plumber to give me final, exact pricing over the phone. Every other plumber had ambiguous pricing that included minimum fees, hourly fees, and equipment fees. I had no idea if the job would be $100 or $1,000 with the other plumbers.

2. Marco was the ONLY plumber that gave me free advice to fix the issue myself. He mentioned that my particular issue could potentially be resolved for free with the city without paying a plumber.

3. Marco had a higher level of professionalism than the other contractors. We communicated many times over the phone and text messages. Marco was always professional and kept his word when it came to coming on time and calling me back.

4. Marco did the work himself. He was the guy I worked with starting from the very first phone call. I didn't have to worry about talking to a good person on the phone only to have a completely different person show up at my door.

5. Marco backed up his work. He mentioned if there are clogs again the next few weeks, he'll come by and fix it for free.

BTW he fixed everything very quickly and without a hitch. I appreciated that the explained the problem to me and how he fixed it. He even fixed a separate issue for us afterwards.

Well worth your time to consider Marco for your next plumbing issue, I'm glad I did. Good luck!

Darya L.
Darya L.
4/22/2021
We have used Handy Plumbing twice now and both tines they were able to come out very quickly to address our plumbing problems. Once was for a clogged toilet and the other for a broken water heater. In addition to being timely and completing the work, they also provided tips on how to better maintain our plumbing.  Honest, quick, and super nice.  Highly recommend!

Naomi R.
Naomi R.
07/12/2021 12:00:00 SA
Marco responded almost immediately to my request for a quote. He came out the next day. He was efficient, clean, responsive and respectful. He explained the problem, what he would do to fix it and the costs before he started. When the project became bigger than anticipated, he also related that to us and explained the costs. Really good experience, thank you Marco!!

Matt C.
Matt C.
07/12/2021 12:00:00 SA
Once again Marco and his team provided excellent service. They troubleshooted a problem that no one could figure out, and then discovered an issue and fixed that as well.  They are my go-to company for all plumbing issues.  They are clean, competitive and fair.  Wonderful job and would recommend to anyone looking for plumbing assistance/work in the area.

Crystal C.
Crystal C.
07/09/2021 12:00:00 SA
We needed to have the main water pipe replaced. Marco gave us a very competitive quote. He started and finished the work as he promised. Marco is very prompt and communicative and kept me in the loop of the progress.

Bob C.
Bob C.
10/02/2020 12:00:00 SA
JR actually arrived slightly earlier than scheduled, which was much appreciated due to kitchen sink overflow.

He worked quickly and was able to clear the line fairly quickly, albeit with some effort.  A previous (different) vendor had been unable to do so because he arrived only with 25ft of cable, despite being told the clog was in the 25-50ft range.

He cleaned up quickly, and presented an invoice that was significantly lower than other vendors, who offered later arrivals.  Readily accepted the $35 coupon from Yelp!

JR was also able to provide an answer to another plumbing question which saved me untold hassle trying to chase down a part I did not need to buy.

Highly recommended!

Justin B.
Justin B.
12/12/2018 12:00:00 SA
I contacted Marco via Yelp request for quote. He was the first to respond out of the 5 other plumbers I requested for and he had responded within the first hour of my request. Most of our initial planning was through the Yelp messaging and he was very responsive and quick to reply to all of my messages.

I had a kitchen sink that had been clogged with pasta. I made it worse by trying to use Drano to fix it because the Drano turned it into sludge that blocked the entire pipe. Marco was able to clear it by opening up the pipe near the main drainage and snaking it from there. He said he would be able to get the job done and he did it. He was very pleasant an easy to talk to, and he gave good recommendations on how to maintain my sink so that it won't happen again.

Kenji Y.
Kenji Y.
04/07/2021 12:00:00 SA
Branston Lewis came out to fix our plumbing issues.  He immediately knew what our problems were and how to fix them.  He was also very helpful in pointing out another potential problem so we decided to have that fixed as well.  The work was done promptly with no issues whatsoever.  This was an extremely easy, hassle-free experience and I will definitely go back to them for any future plumbing needs.

Akihiro M.
Akihiro M.
5/27/2019
There was water leakage between toilet bowl and the floor. When I sent message thru yelp at 9am. He replied at 9:30am and called me at 10:00am. He came to my home at 10:30am. It is very fast.

He found the problem and start fixing immediately. It takes about one hour. After all work done, he cleaned up the toilet and around the space. It made me feel better.

S M.
S M.
08/09/2020 12:00:00 SA
Marco, Isidro, and team replaced our old sewer drain clay to pvc/sdr26 from sidewalk to the house. City had recently replaced our old drainage system and recommended that we do the same for the remaining 20 feet of pipe on our property. We requested several bids from local businesses and HPM was the only one with who recommended and willing to do with city permit. Excellent work (before and after) and smooth dialog with city to pass the permit process in these COVID-19 days. Highly recommended!!!

Jacie V.
Jacie V.
12/18/2019
Marco was great! Super responsive when I texted after business hours, and he was able to come first thing in the morning the next day. Very professional, would definitely recommend if you need a plumber!!

Michelle L.
Michelle L.
5/24/2021
Quick response for an old leaking hot water tank. Fixed later that afternoon. Much appreciated.

Melinda G.
Melinda G.
04/01/2021 12:00:00 SA
Plumbing issue arose at night, and the owner Marco arrived first thing in the morning to assess the problem. Communication via phone, text and email was responsive and courteous. The work was done efficiently and neatly. Covid protocols were followed. We will definitely use Handy Plumbing Man the next time we need a plumber!

David F.
David F.
5/23/2021
Great job! These guys came out within an hour of my call on a Sunday and cleared up a really nasty dual drain blockage. They're first on the list next time I need a plumber.

Peter K.
Peter K.
10/07/2019 12:00:00 SA
I recommend this business and would use them again without hesitation. I needed to have the toilet wax seal replaced. Sewer gas was causing a foul odor. I spoke with five plumbers to do the job. Handy Plumbing Man provided a free completive quote and had an opening in their schedule to get the job done. They arrived on time, completed the task. No problems found for a straight forward job for a standard toilet (They disconnected the existing water supply, Removed the Toilet, Replace waste seal between toilet bowl and floor flange, Install new brass bolts, Re-Set toilet, Reconnect existing water supply and Sealed the base of toilet).

Rachel N.
Rachel N.
5/20/2021
Great service yesterday morning in San Mateo. Met J.R. who was friendly, efficient, and explained the problem to me clearly.

Jessica T.
Jessica T.
3/16/2020
Called Marco on a Sunday when my water wouldn't drain in my bathtub. We tried to take care of it ourselves with the typical measures, but to no avail. Marco was very honest and offered to come same day or next but he saved us more money by us waiting a day instead. His handy man arrived promptly and fixed everything + cleaned our tub! I recommend his services and will definitely be using them in the future.

Lena B.
Lena B.
04/05/2019 12:00:00 SA
We had a plumbing emergency when I dropped a good sized plastic bottle down my toilet as it was flushing. I first had a big company come out and try and push it through with no luck - I was then told they would need to take apart the entire toilet and gave me an outrageous quote of over $700. It was then that I called around at 11pm trying to find other options. Marco was extremely responsive so late at night, explained what he would do and said he would be able to come first thing tomorrow. He arrived promptly in the morning, and although it was a tricky job he got it done in no time and really went above and beyond. Aside from the timely matter, excellent customer service and job well done - I paid 1/3 of what the other company quoted me.

Highly recommend Marco's services, and we will be calling him for any future plumbing needs!

Bretton S.
Bretton S.
6/20/2021
The Handy Plumbing Man team was fantastic in helping me with a sudden sink clog.  Easy to reach/responsive, made themselves available for a quick turnaround and professional.  I wouldn't hesitate to use them again and have added them to my contact list as a go-to for any plumbing issues in the future!

Pat D.
Pat D.
4/22/2021
I've used Handy Plumbing Man twice to fix various toilet issues and they've always been great.  Branston is punctual, polite, and always wears a mask and booties to keep things clean! I've compared their prices to other plumbers and they're a little pricer, but you get what you pay for.  Would recommend!

Alexandra M.
Alexandra M.
6/16/2021
I had a great experience with Handy Plumbing Man! Scheduling is easy, they arrived when they said they would, and there was a quick resolution to my issue. Overall they were incredibly professional and I wouldn't hesistate to call them again.

Amy F.
Amy F.
8/21/2020
Marco and his team are responsive, knowledgeable and friendly.  They came over on a Sunday to help handle a back up problem, quickly assessed the situation and were back a couple of days later to replace our ancient pipes and provide 2 clean outs.  They left the work space better than it was before they arrived. Marco is clear and communicative and set the proper expectations for the scope of the project. He also replaced a problematic toilet and is set to come back to handle another one. He has become my go to plumber.

sdelator d.
sdelator d.
06/10/2021 12:00:00 SA
David did a great job with our water heater installation. He was helpful, responsive and efficient.

Steve H.
Steve H.
04/05/2020 12:00:00 SA
Had some slow draining toilets and showers and needed help quickly.  Called a couple of different places but since it was a Sunday evening, they earliest they said they could get there was the next morning.   Not ideal!
Called Handy Plumbing Man and Marco responded immediately.  Described what was going on and he pretty much knew it was a clogged sewer line.  He was at my house within an hour and problem was taken care of quickly.  
He also scoped the drain and saw a lot of roots that needed to be cleaned out but because it was the line to the street, he knew the city had to take care of it.  Marco called the city public works for me, described the problem and let them know it was urgent.  The city came out within 20 minutes and finished snaking the sewer line to the street, clearing out the roots.  
Even though it cost me some money, it was worth it due to the quick and friendly response from Marco and the overall knowledge and piece of mind gained from the experience.

Peter K.
Peter K.
10/07/2019 12:00:00 SA
I recommend this business and would use them again without hesitation. I needed to have the toilet wax seal replaced. Sewer gas was causing a foul odor. I spoke with five plumbers to do the job. Handy Plumbing Man provided a free completive quote and had an opening in their schedule to get the job done. They arrived on time, completed the task. No problems found for a straight forward job for a standard toilet (They disconnected the existing water supply, Removed the Toilet, Replace waste seal between toilet bowl and floor flange, Install new brass bolts, Re-Set toilet, Reconnect existing water supply and Sealed the base of toilet).

Rachel N.
Rachel N.
5/20/2021
Great service yesterday morning in San Mateo. Met J.R. who was friendly, efficient, and explained the problem to me clearly.

Jessica T.
Jessica T.
3/16/2020
Called Marco on a Sunday when my water wouldn't drain in my bathtub. We tried to take care of it ourselves with the typical measures, but to no avail. Marco was very honest and offered to come same day or next but he saved us more money by us waiting a day instead. His handy man arrived promptly and fixed everything + cleaned our tub! I recommend his services and will definitely be using them in the future.

Lena B.
Lena B.
04/05/2019 12:00:00 SA
We had a plumbing emergency when I dropped a good sized plastic bottle down my toilet as it was flushing. I first had a big company come out and try and push it through with no luck - I was then told they would need to take apart the entire toilet and gave me an outrageous quote of over $700. It was then that I called around at 11pm trying to find other options. Marco was extremely responsive so late at night, explained what he would do and said he would be able to come first thing tomorrow. He arrived promptly in the morning, and although it was a tricky job he got it done in no time and really went above and beyond. Aside from the timely matter, excellent customer service and job well done - I paid 1/3 of what the other company quoted me.

Highly recommend Marco's services, and we will be calling him for any future plumbing needs!

Bretton S.
Bretton S.
6/20/2021
The Handy Plumbing Man team was fantastic in helping me with a sudden sink clog.  Easy to reach/responsive, made themselves available for a quick turnaround and professional.  I wouldn't hesitate to use them again and have added them to my contact list as a go-to for any plumbing issues in the future!

Pat D.
Pat D.
4/22/2021
I've used Handy Plumbing Man twice to fix various toilet issues and they've always been great.  Branston is punctual, polite, and always wears a mask and booties to keep things clean! I've compared their prices to other plumbers and they're a little pricer, but you get what you pay for.  Would recommend!

Alexandra M.
Alexandra M.
6/16/2021
I had a great experience with Handy Plumbing Man! Scheduling is easy, they arrived when they said they would, and there was a quick resolution to my issue. Overall they were incredibly professional and I wouldn't hesistate to call them again.

Amy F.
Amy F.
8/21/2020
Marco and his team are responsive, knowledgeable and friendly.  They came over on a Sunday to help handle a back up problem, quickly assessed the situation and were back a couple of days later to replace our ancient pipes and provide 2 clean outs.  They left the work space better than it was before they arrived. Marco is clear and communicative and set the proper expectations for the scope of the project. He also replaced a problematic toilet and is set to come back to handle another one. He has become my go to plumber.

sdelator d.
sdelator d.
06/10/2021 12:00:00 SA
David did a great job with our water heater installation. He was helpful, responsive and efficient.

Steve H.
Steve H.
04/05/2020 12:00:00 SA
Had some slow draining toilets and showers and needed help quickly.  Called a couple of different places but since it was a Sunday evening, they earliest they said they could get there was the next morning.   Not ideal!
Called Handy Plumbing Man and Marco responded immediately.  Described what was going on and he pretty much knew it was a clogged sewer line.  He was at my house within an hour and problem was taken care of quickly.  
He also scoped the drain and saw a lot of roots that needed to be cleaned out but because it was the line to the street, he knew the city had to take care of it.  Marco called the city public works for me, described the problem and let them know it was urgent.  The city came out within 20 minutes and finished snaking the sewer line to the street, clearing out the roots.  
Even though it cost me some money, it was worth it due to the quick and friendly response from Marco and the overall knowledge and piece of mind gained from the experience.

Mark S.
Mark S.
02/11/2020 12:00:00 SA
Quick response, friendly and fair service! Oscar was great, and he even cleaned up the floor around the toilet with sani-wipes before he left!!  There's a reason why they have so many 5 star reviews.

Gita C.
Gita C.
02/09/2021 12:00:00 SA
Very pleased with the service received . Had a problem with the toilet shut off valve & also the flusher( float ) inside the toilet . They responded immediately to my phone call & Jose came to fix the problem. The toilet was repaired very quickly to our satisfaction. They give free estimates , so you always know what you are dealing with .

Ted R.
Ted R.
08/09/2018 12:00:00 SA
We called Marco in a panic at 10pm because of some gushing water that indicated a very severe leak.  Unlike some other places we called, he was willing to show up and assess the situation without a commitment of hundreds of dollars -- which would've been easy to demand in such a dire situation. When he got to the house, he acted quickly and respectably (even putting on / taking off shoe overs every single time we went in/out of the house). We just moved in so we had trouble finding electric panels which could've frustrated Marco, but he was very understanding. Within a brief window, he was able to determine -- via the water meter -- that it was not a water leak, but simply a jammed pump. We were able to find and cut the circuit which remedied the stressful situation.

At this point, Marco could've continued to work with us, but he was very straight forward that pumps are not his deal and instead referred us to someone he works closely with that specializes in sump pump repair. With the immediate problem abated, this was the best course of action for all involved.

For all the trouble of coming out on an emergency call and us giving him the run around with no knowledge of where our own stuff was, he was extremely honest, fair and patient.

Hanyu L.
Hanyu L.
1/26/2021
I called for HVAC. Even they are not specialized for it, they help point out a few helpful things for me to talk to a HVAC experts. Very helpful, will definitely ask for help from them if I need plumbing work.

Joshua T.
Joshua T.
12/15/2019
Marco is the best! He saved me hundreds of dollars by just giving me solid advice as if he were the homeowner. Instead of defaulting to making money for his business, he told me what he would do. His expert advice and referral helped me solve the problem within 30 mins. I will definitely call him next time I have an issue. Highly recommend!

Dana F.
Dana F.
12/14/2019
When our washing machine leaked, I called these guys, and they sent a plumber to our house within an hour!  They are friendly, affordable and efficient.  Highly  recommend!

Tina K.
Tina K.
5/18/2021
We used Handy Plumbing Man twice and had fantastic experiences both times.  Marco thoroughly assessed our plumbing issue and proposed a well thought out solution for a reasonable price.  Marco returned to explain the details to the crew the day the work was scheduled.  Rigo and his team worked hard and did a terrific job minimizing the time we were without access to plumbing.  The work area was spotless when they left.  We will be calling them again in the future.

An X.
An X.
8/22/2018
Our toilet kept flushing this morning so we needed some immediate fix. So glad that we found Marco. He was extremely professional and responsive throughout the process. After his first visit, we determined that buying a new toilet was the better option than fixing the old one after a few tries. He offered to go to Home Depot for us, install the new one, and haul the old one away. Everything was done within the same day, and it was extremely smooth. He also waived the charge for his first visit because of the new install, which meant a lot to us.

It was a pleasure to have Marco and team help with our plumbing needs. Will definitely reach out in the future if other needs arise.

Tom B.
Tom B.
03/01/2021 12:00:00 SA
Marco answered my call on the first ring at noon on a Tuesday and he had JR, a technician, at my house by 1:30 to assess the problem. I had a water heater leaking and it needed to be replaced. JR had a team on property replacing the water heater with excellent workmanship. Everyone I met, on the phone or in person, was delightful to work with and showed a consistent emphasis on customer service. I would strongly recommend Handy Plumbing Man.

Janet N.
Janet N.
05/10/2021 12:00:00 SA
Helpful, communicative, priced fairly, clean, professional. They let us know when they would be coming and notified us shortly before arriving.

Jing S.
Jing S.
10/16/2020
We have hired Handy Plumbing Man to replace our water heater which was leaking water.  The next day after we accepted the bid, the office sent Branson to do the job. He showed up right at appointment time, and he is polite and efficient, after two hours the job was finished professionally. He cleaned up the area he worked and also answered all the questions asked with good knowledge. After one day of testing out our new water heater, we are happy with work is done. Thank you.

Fred F.
Fred F.
2/24/2021
They were right at the time window that was given for arrival and replaced the water heater in the basement (difficult to access) with no issues.  The new water heaters pressure relief valve was defective and they replaced it quickly.  The work was done for the price quoted on the phone

Holly Y.
Holly Y.
10/04/2019 12:00:00 SA
Like many of the reviews, i had a backup at the most inconvenient time. Late Friday night backup from the toilet. A bad one - sewage coming up. It was horrifying. I called and texted and handyplumbingman replied!  It was close to midnight. Who does that?! I was so impressed. He has a calming voice and I just listened to his advice. And he was right. The next morning he came out and fixed my backup. A real nice gentleman. And very quick. Thank you!

I had a second problem that came up again on a Friday evening!  And again HandyPlumbingMan came in half an hour and to my rescue. I'm so glad I found Marco.

Amanda S.
Amanda S.
4/30/2020
I had a wierd problem with the water heater and Marco with Handy Plumbing man has really been terrific at helping me figure out what is going on, and how to solve the problem without spending a fortune. He is also very responsive, answering nights and weekends and always great to deal with.

Rickey M.
Rickey M.
6/29/2018
If you are looking for a reliable, trust-worthy plumber, than look no further.

Marco and his team showed up on time and quickly diagnosed the problem.

He clearly communicated the steps he would take to remedy the situation beginning with the least expensive.

In less than a half hour, our issue was fixed. After completion, they even sanitized our shower, bathtub and toilet. I was beyond impressed!

Redwood B.
Redwood B.
10/06/2018 12:00:00 SA
We recently did a remodel in our shop and needed plumbing work to be done. After calling so many plumbers the one thing that I appreciated the most was Marcos ability to communicate and just be honest about being able to get the job done.  

After working with him there is will be no other plumber I go to his attention to detail and ability to execute when he says is hard to find.

You have a customer for life!

W C.
W C.
07/11/2020 12:00:00 SA
We called Marco the owner, in desperate need of some minor help, with installing a water pipe from the source to the refrigerator. We had done most of the work but for some reason the water wasn't coming through. Marco asked me to text him some pictures, and he helped me over the phone. He was responsive and attentive! Keep in mind this is a Saturday late afternoon. With his help, we replaced the saddle valve and voila it was working! Yay, he saved us a couple of hundred dollars if we had hired him to come out. So I believe he was very ethical and I trust him for future plumbing issues, as he could have maximized his profits but didn't. Like other reviewers said, I got good vibes from him. What great service and I was not even his customer yet: now that's the kind of plumber anyone would need.

Maggie H.
Maggie H.
6/23/2019
Every time we flushed a toilet in our house, it would backflow into the shower downstairs. It was disgusting. I called around for an emergency plumber. Marco was super responsive and best of all, available. He was not the cheapest, but I went with him based on his yelp reviews - and I'm very glad I did. He was able to diagnose the problem and tackle it (snake the sewer line). When that diagnosis wasn't the right one (my toilets split pipes and the snake couldn't get into the pipe that was clogged), he gave me a run down of the cost and what it entailed. He was efficient and left the areas he was in clean and disinfected. Very friendly, very knowledgeable and now he's got a lifetime customer. I will be calling Marco for all my plumbing needs. Thanks Marco!

Nathan C.
Nathan C.
8/29/2018
You can't ask for a better plumber. Marco didn't just resolve my clog, he went the extra mile to ensure I could handle future problems on my own, taught me the necessary steps and equipment I'll need, and all at the best price (by far) of the 4 quotes I got.

I'll be using Marco again for all future needs as I know he's going to give me the best service at the best price, a gem to our community!

Rajan R.
Rajan R.
01/07/2021 12:00:00 SA
Great service! We had a plumbing emergency and got an immediate response. Branston arrived promptly, reviewed what needed to be done, and quickly fixed the busted pipe.

John H.
John H.
10/07/2020 12:00:00 SA
These guys snaked a jammed sewage pipe for one of my rentals a couple weeks ago. I'm always shocked with pricing for plumbers but the bay area ain't cheap! I looked up what 5-star rated pro-roto plumbing had charged me 2 years ago and for the same job and handy plumbing man actually came it at half the cost! Both were onsite less than an hour so I'll definitely continue to consider Handy Plumbing Man for my future plumbing needs.

Lori K.
Lori K.
10/08/2019 12:00:00 SA
Marco is the best, he has completed 3 jobs  Always on time, considerate and professional.

Carol D.
Carol D.
3/17/2021
We had a long-standing sewer plumbing issue that came to a crisis over a weekend. They pulled 80' of pipe rather than having to dig it all up. David was responsive to questions.  They did what they said they would do, when they said they would do it. They cleaned up after.

Ravit W.
Ravit W.
11/01/2020 12:00:00 SA
We had a flood under the refrigerator and we couldn't stop it as the valve was not sealed so we shut down the water at the house. It was Saturday so we found handy pluming man in Yelp as a 24 hr service, called, and David came within 2 hours. David couldn't find in his service car so he wasn't lazy and went to Home Depot and got it. David did a great professional job in addition to being nice and patient as well as suggested some other improvements, that we already scheduled. This is after a few months that we had some issues and we were frustrating by the time wait/services we got from other plumbers. Glad we found our plumber. Highly recommended! (Also fair prices).

S C.
S C.
09/03/2019 12:00:00 SA
Marco fixed my running toilet. He was the fastest to respond and was able to fit me into his schedule same day. I just had to text him a picture of the issue so he knows of parts availability and got a instant fair quote. No hidden up-sell or unwanted surprises. I would Recommend, yep !

Patty H.
Patty H.
12/19/2020
Had a simple problem:  a clogged outflow from my washer.  Tried to snake it myself, but couldn't get to the clog.  Handy Man sent Brantson at a convenient time for me, and he quickly cleared the clog.  Happy to have fast, courteous service.

M N.
M N.
7/27/2020
Very pleased with them. They were very responsive and showed up when they said they would. They charged a fair price and were efficient and thoughtful about Covid 19. I would hire them again.

Victor P.
Victor P.
11/18/2018
I detected water leakage late in the evening on Sunday. Calling several emergency plumbing services didn't give any results as they were unable to respond immediately.
Luckily Marco managed to come out quickly. The situation is now under control and we have a plan on what needs to be done in order to proceed with the next steps.
Thanks Marco!

Dawn R.
Dawn R.
2/20/2021
From my first call to Marco to the completion of the replacement of my aged water heater, the experience was superb.  When I said it was not an emergency, the appointment was set for the next morning.  Jose and his partner were on time, cheerful and pleasant, and were finished within three hours, although my water heater was very difficult to access.  Covid protocols were diligently observed. They cleaned up beautifully, too!  I am extremely happy with this company.

Mark B.
Mark B.
2/20/2020
We needed a gas line for our new firepit and Marco and team delivered. They were very responsive on the phone and then did great work. It's clear that Marco cares about the project he works on and wants to make sure that he does a great job for his customers.

The price was fair, the work was great, and the team was nice. I've found my new plumber!

Todd M.
Todd M.
04/05/2021 12:00:00 SA
Marco is a good guy. His employees are well trained, respectful and do good work. I own rental properties and I have been using them exclusively for the last 3-4 years and have no complaints.

Brenda P.
Brenda P.
02/09/2021 12:00:00 SA
Sometimes I have found that those 5 star reviews are not accurate, but in this case, you can absolutely trust  them!  Handy Plumbing was very professional, identified issues that other plumbers hadn't addressed, and did an excellent job with quick responses and timely completion. They even accommodated me on the price when I had more to do than I could currently afford (although their price was quite reasonable.) Besides, I love the fact that this is a soon-to-be woman-owned company that we are helping to support -- Marco's daughter!)

Melissa S.
Melissa S.
02/07/2021 12:00:00 SA
Helped us with a weekend emergency. Quick and super professional. They also did a great job communicating when they would show up. Thanks for the great service!

Jenny C.
Jenny C.
10/03/2018 12:00:00 SA
Had a badly clogged toilet at night.  Marco came right over and was able to fix it.  He went above and beyond to resolve our issue.  He gave us recommendations on how to avoid future problem.

Awesome plumber, could not ask for a better experience. Will definitely use him again in the future and wholeheartedly recommend him.

Thank you Marco!

Clem B.
Clem B.
1/30/2020
Amazing job and very reasonable price. Marco answered my phone right away and sent Oscar who was not only super-efficient but also the sweetest person ever. I strongly recommend Handy Plumbing Man to everyone. I know why so many many people wrote so many positive reviews: they just deserve it!
Thank you Oscar!

Pratibha d.
Pratibha d.
1/28/2020
I called Marco after we identified a leak in our water main with a leak detection company. The leak had gotten bigger over the course of a few days, so I was worried about it breaking and becoming an emergency. I messaged Marco on Yelp and he replied right away. He came within a couple of hours and was able to give me an estimate and an appointment for the next day. Marco and Jose came this past Saturday and spent the morning fixing the leak. He guarantees his work for 5 years, and I feel confident that he's fixed this leak permanently. Jose also crawled under our house to find our sump pump, which we were not sure was working. Jose tested it out, and Marco told us it was fine, so no need to replace it. Thank you for your honesty!

Marco was very responsive, did good work in fixing the leak and gave an honest opinion on the state of our sump pump. I will definitely use them again in the future.

Gregory A.
Gregory A.
11/09/2019 12:00:00 SA
Marco undertook a substantial replacement of our sewer line.  He was great at keeping us updated, and worked with us on the price.  He gave us a very detailed account of each step of the process, and went above and beyond to accommodate our schedules given the unpredictability of the permitting scheduling. Responded to phone calls and texts nearly instantaneously.  Strongly recommend working with him!

Laura Y.
Laura Y.
08/09/2020 12:00:00 SA
I had a water shut off valve break and called Handy Plumbing Man for an assessment and estimate.  Marco, the owner, was very responsive and was able to do give me a quote over the phone after I sent some photos of the situation.  Isidro was assigned to my job and he was kind, timely and fantastic.  I received a text alerting me the night before Isidro was assigned, when I should expect him and received an alert in the morning when he was on his way.  Incredibly responsive, communicative, professional and nice team to work with!  I would highly recommend and would hire again.  Thanks, Marco and Isidro! (Note: work was done outside but all exchanges were done with a mask at a distance)

Tracy H.
Tracy H.
11/05/2019 12:00:00 SA
DO NOT PASS GO. . . GO DIRECTLY TO HANDY PLUMBING MAN!

Marco is a pure professional - experienced, timely, patient, and a pleasure to work in the midst of a household plumbing crisis!

His response time was in minutes and his arrival for the appointment was right on time.  Marco quickly and expertly diagnosed the problems and gave a clear explanation.  He also reviewed various repair/replace options which allowed me to make the best decisions based on my budget, aesthetic, calendar, etc.

I give Marco and Handy Plumbing Man two thumbs up!

Giselle R.
Giselle R.
3/30/2020
Marco and Oscar replaced our water heater, which had burst and flooded our garage. They came out on an hour's notice, diagnosed, purchased/replaced our water heater and hauled away the old one. They were extremely professional, very service oriented - just got the vibe these are good people. Oh, they also wore N-95 masks, gloves and kept their distance, which we found extremely courteous - they kept themselves and our family safe. So I wouldn't be concerned about holding off on repairs for fear of coronavirus - these folks were really careful. Their work came with a 1 year warranty, so that's reassuring to have. Also, they left the area sparkling clean, which was so nice and a very pleasant surprise. Thank you for the wonderful job and helping us out!

Stacey F.
Stacey F.
7/30/2019
Absolutely the BEST experiences ever! Marco is amazing, we had a very complicated leak and Marco was able to fix the issue the same day. I have used him multiple times and I highly recommend him!

kevin w.
kevin w.
6/19/2019
Marco was great at communicating and showed up on time. He was very professional, used boot covers before walking in the house to avoid any dirt and immediately got to work. He diagnose the issue within about five or 10 minutes and had it fixed in about the same amount of time. His attention to detail combined with his customer service and obvious knowledge of Plumbing are all attributes you look for in a company. Locally owned and providing great service. I would recommend Marco and his team anytime.

Joosang S.
Joosang S.
08/07/2018 12:00:00 SA
We called Marco at late night yesterday and he was very responsive and solved our leaking problem under the sink that could have been a disaster.
He was hard working and trustworthy. I recommend him.

Michael W.
Michael W.
12/23/2020
The sewer line from our house to the city main was blocked and overflowing through the cleanout access.  We had someone spend an hour repeatedly snaking it to no avail.  We followed up the next day with Handy Plumbing Man to come by with a Hydro Jet.  After two attempts it was still clogged and I was getting worried.  Branston and his partner (sorry didn't get name, but he did a great job too!) decided to try a 3rd time.  Fortunately this time it showed real progress.  They used the camera to inspect the interior of the pipe and ran the jet through twice more to make absolutely sure that they cleared everything they could.  Ultimately, I'll be needing to replace my line, and there may yet be troubles on the city's end too.  But, they got me up and running when it was looking hopeless, and I could not be happier.

D J W.
D J W.
12/21/2020
JR from Handy Plumbing came to install a water shutoff valve so we could have a new refrigerator installed. (This was a requirement according to our refrigerator installation people.) When JR discovered that there was a shutoff valve already in place under our kitchen sink, he simply tested it and let us know that we didn't need to install a new one. He didn't even charge us for coming to our house, which I thought was amazing. On top of being so generous, JR was right on time and very professional. I highly recommend Handy Plumbing and JR!

Maryam D.
Maryam D.
12/19/2019
Our swage line was blocked and water flow was very slow, we called Marco and he gave us the best quote we could get, his team showed up on the next Monday, helped replace the entire line for us.
Marco and his team is reliable, professional and finished the work clean and quickly.

Robert H.
Robert H.
12/16/2020
JR installed a new toilet for me. He was friendly, informative, knowledgeable and did a great job.

Nina B.
Nina B.
12/12/2020 12:00:00 SA
I am very pleased with the service we received! Our water heater broke so of course we had no hot water. J.R. arrived within the estimated time, very nice and courtios, tried to fix the issue but our water heater was too old. It was late in the day but he made arrangements to install a new water heater that evening. He explained what he was doing and why, which I appreciate. He and his assistant did a great job and left the area where they worked very clean. When I have issues in the future, I will call them again!

Kristin N.
Kristin N.
12/10/2019 12:00:00 SA
Our main line had a leak in our front yard and Handy Plumbing Man responded to my call right away and gave us the best estimate for the same work.  In addition, they made sure the job was done right all the way until the end (finding another smaller problem along the way that delayed the team but they still got the job done as soon as possible).  The team was also very considerate about trying to get us water (through a temporary line) whenever they could so that we would not be inconvenienced too much.  We are very grateful and would totally call them again!

Alicia M.
Alicia M.
9/22/2018
We contacted Marco to repair a rusted-thru and leaking water line pipe from the exterior side of our home, along with repairing a long-term and annoying plumbing issue in our bathroom. Marco and his partner arrived on time and as scheduled. They were both friendly and easily approachable as we reviewed the issues at hand. Marco clearly communicated all options to repair the plumbing and provided more than a fair price to complete the repairs.
It's apparent that Marco and his team are highly skilled and excel in their work as plumbers. We feel fortunate to have found this 'best kept secret' plumbing business.  Thank you, Marco!

John C.
John C.
7/29/2019
Marco came out on time and snaked and camera inspected my lateral drain. His assessment identified the problem.  He was very professional and fair in pricing. I would call him again and recommend him to my friends.  I am glad to find a plumber I can trust.

Nicole L.
Nicole L.
9/18/2019
Handy Pumbling Man is excellent! After several issues and different plumbers he was the one who finally found our problem and fixed it. Very fair in pricing and working with you.

Lara G.
Lara G.
6/20/2019
We selected Marco to help with a clogged toilet (thanks to our 3 year old) because of his availability and his willingness to provide an online quote. He was prompt, courteous, and knowledgeable. After clearing our issue, he spent some time with me to troubleshoot how to avoid the issue in the future. I was especially impressed with his care for our home -- wearing surgical booties on his feet and disinfecting the offending toilet after his work was complete.

Jay F.
Jay F.
2/20/2020
Marco was great.  Showed up on time with all the necessary parts. He communicated with me every step of the way so I always felt comfortable with what was going on.  He quotes me a price up front and never tried to upsell me.  He also guaranteed his work.  I definitly would use Handyman plumbing again.

Caren F.
Caren F.
11/22/2019
After getting 5 estimates, I decided on Handy Plumbing Man for a number of reasons....Marco was a genuinely nice guy and made me very comfortable, he seemed very knowledgeable about all the things I needed done and he was willing to work with me on price.  He and his team fixed everything to perfection and did not leave until the place was spotless.  I highly recommend!!!

Joy H.
Joy H.
11/18/2020
I called Handy Plumbing Man in the morning and they sent Branston out that afternoon to clear out a clogged laundry pipe.  He not only fixed the problem but sterilized everything he touched keeping things Covid free!  Will definitely use them again.  Ask for Branston - he does a great job.

Alice M.
Alice M.
11/09/2020 12:00:00 SA
Brantson arrived on time, was courteous, professional, and well qualified.  He did an amazing job in a timely manner.  We are so happy to have found Handy  Plumbing Man.  Due to such a great experience, we plan to hire them in the future - and are happy to refer them.

Allie K.
Allie K.
1/31/2020
I called Handy Plumbing Man for a second opinion after another popular and well-rated plumbing service told me we needed a very expensive full lateral line replacement, immediately. Marco came out, evaluated the situation, and fully explained the different options, of which a full lateral line replacement was only one option. I appreciated his professionalism, knowledge, and honesty, and have found our new go-to plumber. I highly recommend this business.

Michael L.
Michael L.
8/18/2020
They are very helpful. Marco responded super fast . Jr R came out the same day I got the quote. Price was very reasonable because we are paying for their experience and their expertise. Jr R was very productive and very helpful. He show me what was the problem , and he is very knowledgeable.

Sunil V.
Sunil V.
05/11/2019 12:00:00 SA
Had a clogged sink in my kitchen and Marco did a great job cleaning out the clog. He was very professional and friendly and was very clear about the cost. Cleaned up very nicely after he was done. Highly recommend Marco and his crew for fixing your plumbing problems.

K R.
K R.
8/16/2020
Had a blocked kitchen sink drain late on a Saturday night at my relative's home, 2 hours away from me.  Called on Sunday morning at 9 am.  The owner answered the phone and was courteous, helpful and said he could have a plumber out to the house within 2-3 hours.  He was fully informative, reasonable in his pricing and was totally available for questions and keeping me informed so I could communicate with my relative.  Plumber showed up earlier than expected, and I was advised when he was on his way.  Quickly resolved the problem and followed through with communication quickly.  Amazing.  Used technology to keep the customer updated and completely aware of all details.  Loved the service!!!  Handy Plumbing Man, LLC will be my first choice for a plumbing issue next time!!!!

Phil L.
Phil L.
08/10/2020 12:00:00 SA
We called Handy Plumbing Man to get an estimate to fix a leaking toilet. Marco the owner of HPM was able to get someone out to take a look the very next day ( I called in the evening) and we were able to get it fixed quickly before any other problems occurred.  This was the best experience I've ever had with a plumbing company as Marco was extremely knowledgeable, transparent and honest about his estimates/pricing which were extremely competitive, offered different options with pros/cons and his guys were on time, efficient and did great work.  I'd highly recommend Handy Plumbing Man.  They will be my first call for any plumbing issue.

William F.
William F.
1/20/2020
Our toilets and shower drains suddenly stopped draining.  We call Handy Plumbing Man at about 11:00 AM and were told they could be there between 1 - 3:00 PM.  I received a text from them that they would arrive early and in fact they were there at 12:15 PM, a good 45 minutes before the estimated arrival time.  Marco was absolutely wonderful, explaining how roots had invaded our sewer pipe in the front yard, cleaning it out quickly, showing us the video scope of exactly where the roots were located.  He suggested future treatments to keep the root invasion down.  He was very informative, kind, and efficient.  I cannot imagine better service.

Judy M.
Judy M.
1/17/2020
Marco, the owner of the company, and his plumber Jose, are very efficient and knowledgeable. They were quickly responsive to our needs and I would highly recommend them.

Somy A.
Somy A.
10/06/2020 12:00:00 SA
Bransten did an amazing job with our bathroom faucet installation. Professional and courteous with no issues whatsoever. Highly recommend.

Alex V.
Alex V.
7/22/2019
Marco is great. Honest, available, experienced, and quick. Gave great recommendations and will keep in my connections whenever my house and/or rental needs some help.

Wolfgang M.
Wolfgang M.
5/29/2020
We had an issue with our drainage piping, likely still from the 1940s. Jose came out next day for an estimate and explained everything well. Jose came out the next with his crew and all the necessary equipment and exchanged our old piping and also installed a two way clean out. Marco was very helpful, explaining everything and walking me through the options. Everything was done within one day. Great people to work with, highly recommended.

Alan C.
Alan C.
10/02/2019 12:00:00 SA
Spoke on the phone with Marco and he both gave estimates and strategy to repair or replace my parents broken kitchen sink faucet.

They came out quickly, explained the work effort and debug and got our new one in and attached in a timely fashion with high pressure flowing again.

So far so good... I would recommend Handy Plumbing Man highly for fast courteous service.

-Alan

Cody H.
Cody H.
7/16/2019
We had our toilets/bathtubs backing up and I reached out to Marco here on Yelp. He responded within minutes with some clarifying questions and got me a quote. He was at my house within an hour or so and quickly diagnosed the issue and clearly explained to me my options and the upsides and downsides of them. As he was working he walked me through what he was doing and after the fact gave me solid advice as to what to do in the future and the root cause of the problem. Nice person and fixed our issue quickly. Would definitely call upon him again.

KL H.
KL H.
03/10/2020 12:00:00 SA
Kitchen drain was clogged. Marco helped diagnosed and even suggested to wait till next more since I called at the end of the day. This helped me save on after hours fee and I was in no hurry to fix it as long as it's done within the next 24 hours. Jose came during the scheduled time slot. It was an easy job. Best experience was both of them are really easy to communicate with. Process was clear and no surprises in pricing. I would highly recommend using Handy Plumbing Man. I have their number saved but I do hope I dont have to use them anytime soon.

Ken T.
Ken T.
05/12/2019 12:00:00 SA
Awesome plumber - responsive, on-time, friendly, professional.

Fixed clogged drain in the kitchen and replaced corroded drain pipes, everything works great and looks great now. Cleaned up afterwards and didn't mind me asking lots of questions about home plumbing.

Marco is my go-to guy for any plumbing issues from now on!

Gus E.
Gus E.
2/19/2019
Marco is awesome! You really shouldn't go with any other plumber. He is honest, does great work,and charges a reasonable rate. He is also very responsive and reliable. What else can you ask for in a plumber! Thank you Marco!

Andrea C.
Andrea C.
11/16/2019
5 stars for Handy Plumbing Man. When we realized our water pressure was through the roof and causing all our sprinkler heads to pop off, I called about 5 companies for estimates. Marco came the same day and gave me a quote which was very reasonable compared to some of the others I received. He and his assistant came out a few days later and completed the job very quickly and was very professional at all times. Before he left, he came in the house to make sure all the indoor plumbing was working and there were no problems. I would highly recommend Marco and would not hesitate to use him again in the future.

Rhodope Rob V.
Rhodope Rob V.
9/17/2020
J.R. came out and after about 5 minutes of describing the problem knew exactly what to do and went into action. He was nice kind and courteous. He was able to knock out 2 pipe completely separate drain pipe blockages and get us back on track within about 90 minutes.  Would use again.

B O.
B O.
08/02/2018 12:00:00 SA
Marco is honest, reliable and cares. His goal in life is to help others and it shows.
Ok, now for how he helped me. I had a clog that needed clearing in my main which was causing sewage to backup into all my showers, toilets... a MAJOR problem. Marco was the first to answer my cry for help. Marco showed up at 11PM at night less than an hour after my cry for help. And he worked into the next day to clear the clog and make sure all was good. He's so knowledgable about all plumbing, we'll be asking for more of his help going forward. Really the best. He's also a dedicated father to 5 kids. How can you not love the guy. He works so hard for his family and to help others! THANK YOU!

Susan R.
Susan R.
09/12/2020 12:00:00 SA
I called Handy Plumbing Man as the kids bathroom sink backed up. It turned out to be a relatively simple fix. They explained how to prevent future issues and how to fix it in the future on my own. I appreciated the fact they didn't do a big job for something that turned out to be pretty small. And they took the time to explain how to resolve it in the future - thus potentially saving us money.  Very helpful, respectful service. Thank you! I would call them again as needed.

Rick L.
Rick L.
2/25/2020
Marco is a fantastic professional -- thorough, knowledgeable, patient, and takes time to explain options.  If you're seeking a skilled, customer-service oriented plumber, look no further than Handy Plumbing Man.  Marco and his team are in saved in my Contacts list as my go-to plumbers!

James K.
James K.
4/14/2019
Incredibly professional. Very responsive and completely trustworthy. I have no hesitations in giving 5 stars. Will call Marco anytime I have an issue with plumbing. He helped me find a new replacement for our kitchens faucet at a better price than I could have purchased it myself and installed it very quickly.

Kristen C.
Kristen C.
1/28/2019
Marco helped us out tremendously! A pipe in our garage sprung a leak on Sunday night (of course! ha) and Marco helped do a virtual assessment to determine the course of action we needed to take. Turns out it related to our fire sprinkler system, so he couldn't help, but he gave us a referral. The whole time he was courteous, friendly, and very professional.

Alan N.
Alan N.
12/10/2018 12:00:00 SA
This is a long overdue review for Marco, who was patient, responsive, and professional!

We had a pretty bad bathtub problem that needed to be resolved right before Thanksgiving. Marco was the first one to respond (he responded within 15 minutes of our quote request) and despite a hectic schedule, was able to fit us in.

Marco kept us posted via text and showed up ahead of schedule; unsolicited, he put on a couple brand new shoe covers to keep our place clean (which we very much appreciated!) and went on to resolve our clog problem! Throughout the whole process Marco was very professional, polite, and patient when we asked him about the fix.

Marco also guarantees his work, meaning if you have any issue within 30 days he would come out to help you again! We inadvertently needed his help and he showed up at our door step within 30 minutes of us contacting him!

My oh my we couldn't ask for more - will be calling Marco again in the future should we encounter any issue in the house. Marco you're the man!

Tim P.
Tim P.
09/03/2020 12:00:00 SA
Quick response for a backed up shower and toilet. They initially thought they had to dig up the yard, but when the full crew arrived they found the main sewer clean out, and finished the job quickly.

Roya M.
Roya M.
09/02/2020 12:00:00 SA
Yesterday , I had JR, from Handy plumbing Man LLC from Redwood City to fix our toilet. He was so helpful and worked so hard a difficult drainage and he even clean my bathroom. He was social, polite and very helpful. I definitely recommend this place . JR, thanks for all you did . JR's boss gave us a good discount and we really appreciate that .

Raymond W.
Raymond W.
07/05/2018 12:00:00 SA
Handy Plumbing Man was great! Super reliable and efficient at diagnosing the problem and performing a fix right away. We had a clog in one of our main pipes, we contacted Marco and his team. They showed up right away and got right to work, after a bit they managed to unclog the pipes. They were such a lifesaver. They even gave us recommendations on how we can improve our piping situation to prevent future clogs. Highly recommend for your plumbing needs.

Andres D.
Andres D.
01/05/2019 12:00:00 SA
Extremely responsive, professional and dedicated. We called Marco on a stormy, cold afternoon with a backed up kitchen sink and washer drain line. Marcos answered right away and mentioned he was quite busy for the afternoon, but would do his best to see if there was a way to help us. Within an hour, Marco let us know he was going to squeeze us in and he and his colleague arrived ahead of schedule, diligently diagnosed the issue and immediately started to open the pipe. Things, unfortunately, weren't as simple as we had hoped, but Marco said he was not going to leave until the pipe was opened and we had running water. I was very impressed with Marco and his colleague for their dedication and professionalism. Highly recommend.

Sharam P.
Sharam P.
06/10/2020 12:00:00 SA
Polite, punctual, and professional. Showed up on time; was thoughtful in trying to sort out our problem, and suggested options for repairs. Will use again in future.

Alex E.
Alex E.
8/20/2020
I had an issue with an old water heater not getting our water hot enough. Multiple plumbers told me that I needed a new water heater and one even said we'd have to go tankless to solve the problem. Marco, however, was able to solve the problem just from looking at some photos, and we fixed it ourselves. He didn't try to up-sell us or convince us we needed to buy something. He just helped us solve the problem effectively. When the water heater does eventually give out, we'll be going back to him for sure!

bertha c.
bertha c.
8/18/2020
You twisted many facts , I never said shut up, besides my husband goes to bed at 9:30pm prompt. You never  quoted for $1950, You kept saying the price was $2150, and 10 year warranty. Here you misstated the fact. because the warranty was 6 years only, or with $200 you can extended to 12 years. But you said the warranty was 10 years( far from 6 years) and with $600 I can extended to 12 years. These are the fact you told me the night  of 8/12. I don't need to argue with you. The fact is fact. one needn't cry over spill water. You did try to help me, but your price was too high.

Cathy E.
Cathy E.
2/27/2019
What a great experience. My water pipe burst in the evening and he got to my house so quickly and was able to fix it with no problem. Very professional and friendly. I highly recommend him and will use him again.

Christine D.
Christine D.
8/16/2020
Handy Plumbing Man did a great job in our bathroom replacing an old toilet and a faucet. The appointment was set up very quickly. They came on time with masks and shoe covers. They were fast, professional and courteous.

Guillaume C.
Guillaume C.
08/12/2019 12:00:00 SA
Awesome service: Marco was super nice, professional, respectful, on time, and fixed our clogged pipe super fast. Price was reasonable too. I won't think twice before calling him next time I have an issue. Highly recommended! Thanks Handy Plumbing Man!

Mike C.
Mike C.
9/24/2019
Had a problem with the old garbage disposal and scheduled with Marco. Came in, diagnosed everything and suggested the things to do. He worked on this very, very efficiently and professionally (and super fast). He is also very honest and straight forward guy. He will tell you things and won't hide it in case something happened. Gave me some suggestions and he will let you decide if you wanted to proceed or not and won't be forced to say yes, ok. When it comes to prices of labor and parts, I'll tell you... this guy is worth every penny you'll be paying.

Nanci C.
Nanci C.
08/05/2019 12:00:00 SA
Marcos was great. He got the job done quickly and with very little fuss. I will definitely call him again if I need a plumber and I recommend his services to you.

Eileen K.
Eileen K.
05/01/2019 12:00:00 SA
Marco was very helpful and knowledgeable.  He came the very next day and went above and beyond the necessary work

Margaret M.
Margaret M.
01/12/2019 12:00:00 SA
Very helpful and recommended. We had multiple problems including a dishwasher valve replacement. Answered my questions and came the next day. Even came back later the same day to help us.

Paul R.
Paul R.
09/12/2020 12:00:00 SA
Great plumber. Really helped me out in an emergency situation. Thanks Marco, Jose and Bransted.

Peter M.
Peter M.
09/01/2020 12:00:00 SA
Fantastic service.  Marco communicated very clearly and promptly.  Had a plumber out the next day.  When other issues arouse (it's never just the original problem), they created a plan and will implement tomorrow.  Thank you again!

Calisa C.
Calisa C.
04/07/2019 12:00:00 SA
Excellent and friendly service. I appreciated how Marco explained things to me, as up to this point I knew nothing about sump pumps. I was very pleased with the service and plan to use Handy Plumbing Man in the future for preventive maintenance.

Lori O.
Lori O.
7/15/2020
Very nice to work with!  I had a shower back up in a vacant house in Sunnyvale, and called Handy Plumbing Man based on their Yelp reviews.  While I wasn't in a rush, they set up an appointment for their plumber (JR) to come out the next morning.  JR arrived on-time and armed with appropriate protective gear during these strange (corona virus) times.  He took care of the clog and explained the situation about my old pipes, and why they clog when not used.  He made suggestions but was definitely not pushy.  I will definitely use these this company again!

Krista K.
Krista K.
12/20/2018
I can't say enough about my interactions with Marco and his team over the past week.  I had an outdoor leak on the main line into my home.  He arrived at the time that he indicated, was incredibly kind and thorough in explaining the issue to me, and not only resolved the first matter - but noticed that there was an additional issue that needed to be addressed.  He and his team worked quickly, and did a great job with the repairs (all at or below the quoted price!).  I'm incredibly impressed.

Michael K.
Michael K.
3/27/2019
Marco came out to the house to clean out my sewer line that was blocked.  I found Marco to be very professional, courteous, pleasant & a very nice man.  He checked the line that was blocked & checked the other sewer lines to make sure there were no other issues.  He spent quite a bit of time at my house & I was very pleased with how he handled everything.  No question, I will contact Handy Plumbing Man again, when I need plumbing help.

Anna T.
Anna T.
4/27/2020
We got a kitchen sink clogging problem.  Fail to fix it and contact Handy plumbing on Sunday evening.  Marcos got back in 5 min and chat with me online to assess the situation based on details I provided.  His crew Jose came out to fix next morning 8:45am.  Since we have clean out line,  they can fix it very quickly.  Awesome. Thx

Alex A.
Alex A.
8/24/2020
I had a plumbing emergency. The end of a copper fitting snapped off and  I needed a quick repair. I removed the bathroom floor tiles and cut the subfloor to allow access to the copper pipe. I sent a photo to Marco and he was extremely responsive to the after-hours emergency where other plumbers didn't even answer the phone. He sent out a technician within an hour who quickly fixed the problem by adding the proper copper fittings so that I could later reset the toilet. It is important to note that their trucks are fully equipped with all the parts and tools needed to make emergency repairs. I highly recommend them for their timely, professional, and responsible service. They are also implement COVID-19 protocols to keep customers safe.

Jenny J.
Jenny J.
9/21/2018
We had a great experience with Marco! He and his partner came out the day after I called to replace 2 toilets in our home. After installing one of the toilets we supplied, we found out it was defective (as was the other). He really went out of his way to identify upgraded replacements (Toto brand) from his supplier, picked them up, and was back at our house installing them within 24 hours. He got us such as good deal we ended up replacing a third toilet. Plus he boxed up the defective toilets and loaded them into my car so I could return them.

Marco is professional, dedicated, and respectful. He is now our go-to plumber!

Tom C.
Tom C.
07/05/2020 12:00:00 SA
These reviews are legit.  I called and Sebastian came out and replaced our comfort valve professionally.  He also programmed the time on our pump.   Sebastian is very friendly, and even took care of another issue with no extra charge.  We are very pleased with Handy Plumbing Mn.

Louisa G.
Louisa G.
2/29/2020
Oscar came round to do my seismic shut off valve. Very nice guy, great communications, super efficient and I am very happy, especially as my home insurer will now agree to cover the house for another year, as they made this work a condition of cover. Plus if there is a shaker, it's one less thing to worry about. Putting my old gas mains wrench for manual shut-off on eBay!

David C.
David C.
8/18/2020
I highly recommend giving Handy Plumbing Man a call.  The owner, Marco, is very responsive, appreciative, and professional.  His team is great, I met at least three of them.  Each team member was polite, respectful of my property, and inclined to do the job right.  I needed help at my residence quickly and Marco answered my call.  The team showed up exactly when they said they would.  Their system of notifications and job updates is very smooth.  It's really nice to find a local business, who cares about their customers and appreciates providing good service.  Marco was reasonable on costs, and there were no surprises.

Amy S.
Amy S.
11/18/2018
We had an emergency and our regular plumber couldn't make it out. Marcos literally arrived within a few hours of my call. He knew exactly what was wrong (sewer line backed up) and quickly resolved the problem. We are hosting Thanksgiving this week and so glad that we got this resolved before then.

He actually arrived earlier than he first estimated, and he also guarantees his work. He knows the area well, and doesn't over charge. We asked for business cards and will be recommending him to others and likely be calling him again.

Thanks Marcos! You are an A+ plumber with solid knowledge, the right equipment, and great customer service. You will do well here on the Peninsula!

Isabel K.
Isabel K.
4/15/2020
Awesome service. Needed help with my plumbing and they were there to help us. Very professional and honest. I highly recommend

Angela L.
Angela L.
8/31/2018
Marco and his team was terrific! They responded immediately and came with polite and professional service. Not only did they save our clogged drains, they also gave us valid recommendations to work with the city in the future. Thank you Marco!

Holly C.
Holly C.
6/26/2019
Thank you, Marco, for saving us!  We had a chain break from the flapper of one of our toilets, and Marco came out that same day, looked at each of our toilets, checked the pipes and returned the very next day and changed out all 7 flappers and one pipe.  He is so pleasant and gave us peace of mind and ease that the repair would be done quickly and reliably.

We also had a flood in our home recently due to a cracked plastic piece in the pipe that connects the toilet to the water supply which destroyed two of our bedrooms, and I am confident that had we met Marco earlier to service our home, our flood would not have happened.  He helps think about preventative maintenance and easy of repair.  Marco is professional, thorough, efficient, courteous, honest and truly cares about delivering the best service.

Thank you, Marco!!!

Wendy X.
Wendy X.
8/28/2018
I called Marco for an assessment to put our sink back into the powder room. We had our bathroom floor done and the floor guy struggled to put the sink back in place. Marco came in the evening, showed up on time, looked at it and said it would be a quick job if my boyfriend can give him a hand. We decided to do it right there. He got his tools and fixed it in less than half an hour. He charged us just a small fee. We are very happy to get our sink back. Marco was very easy to work with.

ALICE C.
ALICE C.
7/14/2018
Marco and his team are excellent. I was looking for someone can help me to flush my water heater. He shows up on time and get the job done. I will call him every year to maintain my tankless water heater for my house.   thank you Marco for your good work!!!!!!!

Elizabeth B.
Elizabeth B.
6/23/2019
Marco is really fantastic. Prompt, courteous, knowledgable - he has helped us out a couple of times with drain problems. Truly can't say enough good things about him. He is our go-to guy for plumbing issues - quick to make an appointment, always answers the phone and will not suggest unnecessary repairs. Top notch.

Hugh S.
Hugh S.
10/30/2018
Marco is very very nice. Today, I got some issue with Best buy installers for my washer and dryer. BestBuy installer didn't help me install properly but left. My wife was very frustrated.
I asked Marco for help. First, he was trying to tell me how to do it by myself. However, I still decide to hire him since the washer and dryer are very heavy.
Marco is very patient. He and his teammates was speaking in Spanish. I didn't understand Spanish, so he explain everything to me before he do the action.
Also, he is very honest to charge whatever he deserves.
He cut the price down after he finished the work. I guess he just want to be fair to me.
I will definitely recommend him to everyone here!

Andrew J.
Andrew J.
08/11/2018 12:00:00 SA
Marco was responsive and helpful; he diagnosed and fixed our Toto toilet problem promptly. We will certainly give him a call again when we need help with another plumbing issue. He was clean, friendly, thorough, and efficient. Highly recommended.

Sandra W.
Sandra W.
10/21/2018
What a great experience; they were super busy on a Saturday (why does it always happen on the weekend)but made time to come unplug my drains and snake the pipe. This is the 3rd plumber I've had out for this same issue in 6mo and Ramon crawled under the house and discovered it's most like a line not sitting correctly that runs from the kitchen to the laundry room.
Marco & Ramon were very easy to work with and polite. Look forward to them remedying the problem for good.

Bill K.
Bill K.
10/15/2018
We have asked for Marco's help twice and on both occasions we were very pleased with our experiences. He was responsive and clear over the phone. We sent him photos of our plumbing situations, and he was able to give us detailed explanations and a clear understand of our options and price over the phone. He and his man were on time, on schedule, very professional and clean. The work was high quality and we are pleased with the results.

Bryce F.
Bryce F.
10/06/2018 12:00:00 SA
We had a drainage leak under our kitchen sink. Marcos came out to service within the hour, even on a weekend. He was thorough and answered all our questions about options (gaskets vs p-trap replacement, materials, etc). Very nice guy, and high quality work. Thank you!

Julie S.
Julie S.
3/22/2020
Marco responded immediately to my call for help.  Our sewer line was completely back up and flowing out on our back patio.  He tried to snake it out, but the lateral line to the street was entirely blocked with roots.  He had two guys out the next morning, installed a clean out at the front of the house and hydrojetted the line, allowing us to use our plumbing system again.  As well, he was then able to show us with a camera how our galvanized pipe was disintegrating and recommended a replacement.  A week later the job was completed with minimal disruptioneven though he had to cut through a brick walkway.  Much to my surprise, his workers replaced the concrete base and bricks like there had been no disruption.  I was not expecting that.  Marco and his staff are completely courteous and professional and do amazing work.  I cannot recommend them highly enough.

Peter H.
Peter H.
7/16/2020
They were great! Quick response to my request for a quote, cheaper than other quotes. They came the next day, did great quick work on our severely clogged tub drain and were kind, communicative and mindful of social distancing and mask wearing. I'll definitely reach back out the next time we need a plumber.

Javier F.
Javier F.
8/30/2018
Great service.   Marco was promp throughout the entire process from beginning to end.  I highly recommend him and will be using him for handyman/plumbing services.

Yuan G.
Yuan G.
12/07/2018 12:00:00 SA
I asked Marco to come fix a main sewer line clog at around 7pm on a Friday evening.  He gave me a quote upfront with no surprises, came by at his estimated time, fixed the problem very efficiently, and disinfected the area.  I was impressed with his friendly professionalism and knowledge, even though he was very tired.  He offered to come unclog again if another occurred within two weeks.  I would definitely reach out again for plumbing problems.

Art P.
Art P.
8/16/2018
If you're looking for a trustworthy, honest and excellent plumber, please look no further then Marco!

I got an estimate with another company (I won't name it here) who wanted to rip me off by $2,000. They suggested I needed to replace the entire shower valve ($800 value min), rip the tile or go through the back by cutting holes in the drywall, and then have me pay for the repairs for the drywall (my HOA wasn't to keen on the idea of a plumber putting holes in common area hall where he would need to access the pipes).

So all in all I was looking at some serious money wasted until I got a second opinion and Marco came to the rescue. Not only was he upfront with me that he will try to fix the valve first (which the first guy said he couldn't do and I need a new one), but said he would do his best in not destroying my tile (maybe putting a small hole and covering it up with smitty plate).

After squeezing me in the day I called him (a huge favor he gave me), he was able to diagnose and fix the problem without even taking anything apart (so I'm not sure what the other guy was doing). All in all, he was in and out in 10 mins and literally saved me thousands!!!

I cannot recommend Marco enough and now I found the only plumber that I will use going forward. Sincerely, thank you, Marco. You're the man!

Jack R.
Jack R.
4/22/2019
Had a clogged kitchen/laundry line. Marco was right on time, really friendly, and professional. We're new to the neighborhood and will be calling him with all of our plumbing needs going forward!

Joe A.
Joe A.
7/31/2018
Marco made it out quickly the same evening I called . Fast, friendly profession and got the job done with ease. Highly recommended!!

G C.
G C.
6/25/2019
Marco  told me he was not able to work on my particular problem (which was pretty straight forward) and recommended someone else for the job. I went with his recommendation for another plumber and the fee turned out to be very expensive for a job that he finished very qucikly. I regret taking Marco's advise and wish I had never reached out to him.

Rosa B.
Rosa B.
1/15/2020
I have used Handy Plumbing 4 times in the last 6 months. More recently to unplug my moms kitchen drain. The Tech had it up and draining in no time at all. I appreciate how quick they are to respond and within minutes you have an appointment time and day (usually next day) if not an emergency. Thank You Handy Plumbing for your prompt attention.

Greg L.
Greg L.
11/16/2019
Marco was awesome. We called around 10:30 Saturday morning and he was able to come out snake our drain and be done by 1:00. He had outstanding customer service, was super fast, very clean, and was very reasonable with his fee. I will definitely call him, if we have issues.

Lynne S.
Lynne S.
08/12/2018 12:00:00 SA
Marco was awesome. Helped us out in an emergency as we returned home to toilets backing up into shower. He was efficient and super clean, disinfecting our bathroom for us after the mess. Super honest guy and he's now our go to plumber. You won't be disappointed.

Lulu T.
Lulu T.
12/28/2019
We have had several problems over the years and Marco and his team have always been responsive and helpful. They have resolved our problems ranging from sinks and faucets to toilets to shower drains - all with professionalism and care.

Rosemary B.
Rosemary B.
7/21/2019
The short version is Marco is a gem, and now the only plumber we'll ever use.

The long version is that after 13 years, our garbage disposal bit the dust. We called a different plumber at first, who came out and quoted us $380 to install a new one, which didn't include the cost of the actual replacement unit. We decided to do our due diligence and get a second quote and we're so glad we did. Marco did the job we asked him AND more for $300. And he explained a bunch of stuff about how our kitchen plumbing had been done which was really helpful.  But that's not all. 3 days later our dishwasher stopped working and we kept getting an E24 error on it. I googled it and the first thing that popped up was that it could be caused by an incorrect install of a new garbage disposal. So we called Marco and he was able to come by within the hour and confirm that it was not incorrectly installed. He could have stopped there and still got an A+ in our book for being so responsive and double checking for us, but he really went above and beyond by calling a dishwasher repair colleague and figuring out how to fix our dishwasher! Turns out there was a reusable toothpick stuck deep in the drain he pumped out that was causing the error. So all in all, he rushed to our aid and then stayed for a good 45 minutes fixing a problem that wasn't his to fix. He's an honest, great plumber and we'll never call anyone else.

Johnson W.
Johnson W.
7/25/2018
Marco was awesome and professional. He was punctual and neat. Clean up the after his job was finished. He also warranties his work.  I would definitely try him out!

James M.
James M.
7/23/2018
Marco was super responsive, even for a routine visit, and quickly found the problem. Very nice guy, polite and enthusiastic!

Mark C.
Mark C.
12/21/2019
Our water heater went out and we called Handy Man Plumbing.  Overall, the service was great.  They installed our heater the same day and since the previous water heater install was done by the previous owner of the house, there were a lot of fixed pipes, making it difficult to install a new heater without reworking much of the plumbing.  The crew installed all new shut off valves and made everything much more compatible with flex tubing without going over the quoted price on the phone.

Happy O.
Happy O.
11/27/2018
Marco Acosta is a fantastic plumber.  He nonchalantly fixed a sewer line that was backing up sewage into my downstairs toilet, tub, sink and floors. What a mess.  He knows what he's doing and his prices are reasonable.  He just started his business a few months ago.  I would definitely use him again and highly recommend him to others.

I had Marco Acosta work on another plumbing project in my house a couple of years ago, and liked his work and personality.  So, I called the old phone number, thinking that I was speaking to Marco, they scheduled two plumbers to come out.  Well, the two plumbers couldn't  fix the problem.  When I asked about Marco, they got a little irritated and said that this isn't his company.  Anyway, through Yelp, I picked Handy Plumbing Man, and it just happened to be Marco Acosta's company. What a coincidence that I got the plumber that I wanted in the first place.

Eric W.
Eric W.
10/11/2019 12:00:00 SA
I didn't end up going to with Handy Plumbing Man, but Marco was very polite and helpful on the phone and over text.  Maybe we'll do business again in the future.

Bharathram L.
Bharathram L.
1/31/2019
I called Marco today to see if he could fix my clogged kitchen drain / garbage disposal. He gave me a time window, arrived on time, and did a great job with the repair. Totally honest guy. Highly recommend him and would definitely call him again in the future.

Chris B.
Chris B.
11/11/2019 12:00:00 SA
I've used Handy Plumbing Man service's twice now.  They are on time, they know what they're doing, and they get it for a reasonable price.  I had them remount a problematic toilet which had begun leaking from the corrupted seal.  Then recently the toilet they installed started having a very small leak and Marco made it right and had someone out to fix it later the same day I called and they took care of it to my satisfaction.  I will be using them again.

John R.
John R.
03/06/2020 12:00:00 SA
Marco was very concerned and conducted exhaustive tests on our sewer drain.   After a spot repair we decided to dig out about 50 ft. of sewer line and replace it with a commercial grade line.   Our yard was unavoidably dug up to expose the old line and replace it.   His crew was as neat and clean as was possible for a difficult project.   Afterwards Marco went the extra mile and ensured the ground cover was made as close to original as possible.   He even cleaned out our kitchen drain line as part of the project.   Highly recommend his very professional company.

John C.
John C.
09/07/2020 12:00:00 SA
I want to thank Handy Plumbing for a job well done.  I reached out as my toilet base was leaking.  I got quotes from other companies and based on my discussion with Marco I went with him.  He explained to me what would be needed and we were able to schedule an appointment on the date I needed it.  Branston was the technician who did the service and he was able to diagnose the problem and tell me what was needed.  He was professional, nice and very clean with his work.  Jose also came by to help and check on things. It took them two days to fix and repair the problem as they found additional issues since we live in an older home with old plumbing.  Jose even gave me a consultation of what might be needed for the future but didn't pressure me into anything.  Jose was very knowledgeable.  Branston cleaned up and completed the job.  Kuddos, to Marco, Jose and Branston!  Great job and very nice people as well.

Tejashree C.
Tejashree C.
8/22/2018
In 20 years that I have lived in united states,  I must say that I had the best experience today with my plumbing needs. Marco's professionalism, responsiveness and quality of work was outstanding. Within few minutes of my text, I shared few pictures of my problem and Marco gave me a clear estimate on time required, his availability and cost for the work. He came on time and finished his work within 30 min, replacing the broken toilet with modern & durable parts. I HIGHLY recommend Marco for your plumbing needs.

Raymond M.
Raymond M.
7/30/2018
The service are very good & reliables I'm very happy with the service & I will contact him again if I need anymore service in thee future.

Linda P.
Linda P.
7/27/2018
Marco and his crew are life-savors. Responsive, effective, timely, kind, pleasant and generous are some words I'd use to describe them. I really couldn't ask for more and as a single mom and homeowner, it's a relief to find the kind of support I've felt from being able to rely upon Marco.

Denise D.
Denise D.
12/22/2019
Last week we had plumbing problems and Marco and his team did a fantastic job fixing everything!!! They were punctual, professional and friendly and cleaned up after themselves. Marco explained everything that needed to be done and kept me updated throughout the day. I would highly recommend them for any plumbing needs!

Sonja H.
Sonja H.
8/16/2019
I contacted Marco a few days ago, he was very prompt in returning my call. I had semi emergency in-that my pipe under my kitchen sink had burst and  water was everywhere. We set up an appointment for today. He was on time and took care of our piping under the sink and also adjusted two toilets in the house. He was well prepared, friendly and professional. We will be using Marco again.

Caroline T.
Caroline T.
12/18/2019
I called Marco Acosta to have a water line installed in preparation for a new refrigerator.  He scheduled a visit for the next business day and gave us an appointment the next day to have it done.  He and his team were extremely professional and did a great job.  They are very competitively priced and even did an additional repair on a discovered leak for no charge.  I highly recommend them.

Dave A.
Dave A.
12/18/2019
Our refrigerator started leaking, and then we discovered that neither our main shutoff valve or our kitchen sink shutoff were working.  We called Oscar at 10.15pm, he answered the phone, he advised us to call the City to shut off our water for free and then had the earliest available appointment time of all the plumbers we called.  He fixed our leaks within 2 hours with a minimum of fuss.  Great job!  Friendly service!  He'll be our first call for plumbing in the future.

Nader S.
Nader S.
06/02/2019 12:00:00 SA
Handy Plumbing Man is of a new generation of service people. Rather than trying to get more money from you they work toward the big picture of quality service and long term relationships. Meaning you're not going to get upsold or gouged. He offers a fair price and quick, quality customer service. I'll recommend or call him again when I have a plumbing problem.

Erin C.
Erin C.
9/23/2019
Marco came out and switched out a toilet for us, we was prompt, incredibly knowledgeable, outstanding customer service, and worked within the time frame he originally advised. Thank you Marco!  Will be in touch on furniture projects!

John L.
John L.
4/20/2019
Had a sink leak. Marco responded quickly, we set up time. Marco arrived on time, totally professional. Fixed the sink leak, but the disposal unit was also bad (which I suspected). Luckily, he had a new one in his truck, got that installed and everything is now working & not leaking. Very friendly, professional guy, highly recommend him.

Debra C.
Debra C.
6/16/2019
I have used Handy Plumbing Man ( Marco ) for a number of my business plumbing issues . I have never been disappointed in the service and professionalism.. Marco is knowledgeable, friendly and trustworthy, not to mention neat .. he explains what he is doing and why ..I couldn't be happier with his work ..

Gerald D.
Gerald D.
11/16/2019
I wish I could give Marco 10 Stars. He arrived exactly on time. Polite, punctual, and utterly professional. Could not be happier! Thanks, Jerry Derham

Jeffrey T.
Jeffrey T.
07/12/2019 12:00:00 SA
I've used numerous plumbers, and this has been my best experience by far!  5-stars in every category that matters: Responsiveness (responding to my first inquiry, letting me know when he was 30min away, communicating throughout the job until it was completed), honesty, professional, and quality of work.  Stored them in my phone for all future jobs!

David L.
David L.
11/13/2019
We called Marco at 330pm on Veterans Day because a shut off valve under our kitchen sink was leaking. It needed to be replaced asap because we had a new refrigerator scheduled to be delivered the next day and were told a shut off was required. Marco said to give him a few minutes and he would see if there was a tech available. Being a man of his word, he called back and said Guillermo was in route and should be there in a few minutes. Guillermo showed up 15 minutes later, assessed the problem, had the correct part in his truck and had it changed out quickly. He made sure there were no more leaks and we were all set for the new refrigerator. What a relief.
Unfortunately, our relationship didn't end there. Tuesday night while enjoying our new frig, I noticed a totally unrelated water leak coming from the drain pipes under the kitchen sink. It's 7pm and I figure I'll get voicemail but Marco answered. He told me to text him a picture of the area. He called me back and advised me to shut off the water going to the sink. He had me call him again at 830pm then 930pm to make sure the leak wasn't getting worse. It was now down to a drip every 30 seconds. He shifted Guillermo's schedule around and he was at our house at 8am. He replaced all the drain pipes and checked for leaks. I would definitely recommend Marco and Guillermo. Excellent customer service and quality work.

Sue F.
Sue F.
7/23/2018
This is a great plumbing company, they respond quickly and they are very efficient.
We needed emergency service on the weekend, they were there for us. Wouldn't use any other company. Highly recommend this company!

John I.
John I.
07/01/2019 12:00:00 SA
My garbage disposal got clogged and somehow resulted in ground-up, week-old chicken being discarded underneath my washer and dryer... in the garage.  As crazy a site as that was, it wouldn't have been cause for panic had my son not been born 5 days ago and you just kinda need your laundry and sink to work at all times.  My landord immediately (and *luckily* for us) sent Marco over to this scene: feeding baby being introduced to new friends, spaz dog freaking out, disgusting chicken everywhere.  Marco immediately slipped on his slippers, calmly met my freaking-out-dog, and like a ninja slipped into the garage to diagnose and fix the multi-part problem in (I kid you not) less than 30 minutes.  Full disclosure: I have no idea what Marco costs since he was dispatched by my landlord, but he will be the first one I call next time I have a problem (he passed the newborn baby + visitors + dog + chicken all over the place test!).  Thanks, Marco!

matt r.
matt r.
3/18/2019
Look no further - this is the guy to call.  Had a block in the main sewer-line and the clean out access was corroded shut.  I called and explained the issue around 4pm and he was out by 7pm.  He was in and out in about an hour.  He was far less than anyone else and super friendly.  Seriously don't waste your time - just give him a call.

Julie H.
Julie H.
10/25/2019
We had a ceiling leak over the weekend, and Marco and Jose came to the rescue. They were at our house within 2 hrs of calling and had the pipe replaced and leak fixed within a few hours. Very impressed with their responsiveness and quality, and also very grateful that they fit us in.

F K.
F K.
9/19/2019
Fabulous response time, and efficient fix.  Will call again if I need!

Jocelyn C.
Jocelyn C.
10/24/2019
We had a backup in all the pipes in our house. Marco was very quick to respond via text and honest about how it would cost less to come on a weekday, if it wasn't super urgent. His team came as scheduled to snake our pipes and identified the problem as tree roots. They were friendly and thorough, and Marco came a few days later to use a camera in our pipes to record whether the tree roots originated on our property or the city's. He also sanitized our sewage backup (ew-- thank you!). We appreciate that he's local and glad that he seems to be in demand. We'd definitely call Handy Plumbing Man again!

M L.
M L.
1/15/2019
Marco and his assistant installed our kitchen faucet in an expedient, professional manner.  They also isolated the cause low water pressure and rectified the problem by replacing the feed valve with a new one.  Now we've got a wonderful new faucet and water pressure to boot!  BTW, Marco is a very nice person and a pleasure to deal with.  Their punctuality was flawless, arriving at the time they had promised and went right to work.  They were prepared.  They entered our home wearing booties!  In our previous experiences, not all plumbers were are as respectful of our home, and they had to do work in socks!  I mean, who knows what sewer they'd been tromping through prior to entering our home?  Marco has it totally right.  I think that if you enlist his services, you'll be very pleased with the results.  BTW, Marco informs me that he limits his scope to installations, ie., Sinks, faucets, toilets bidets, etc.  He does not do subterranean work.  His experience spans about 15 years and that in itself should speak volumes.  Give him a try and I'm sure you'll be pleased.

Sean G.
Sean G.
01/05/2019 12:00:00 SA
Marco did a great job!  Cleared out our lateral line.  Quick response online and came right out on a Saturday morning. Friendly, professional and I would highly recommend.

Scott C.
Scott C.
8/13/2019
I called Marco to come clean up my failed attempt at a DIY kitchen faucet install. He was up front with his pricing on the phone and we made an appointment for the following day. He then called back and said he had window open up that day and he could be by soon if it worked for me. He did a great job and was very personable. Would definitely hire again.

Haiyan W.
Haiyan W.
2/16/2019
Marco really knows what he is doing! After another plumber failed to fix our clogged kitchen sinks, I found Marco and called The Handy Plumbing Man and I'm so happy that I did! All the good reviews are true, Marco is very responsive, professional, he came to our house even its after 6pm on Friday. He unclogged our drain, and replaced our rotten pipes. It turned out to be a bigger job and he left our house after 9:30pm. We are very happy with his high quality job (at a very reasonable price)! Highly recommend!

Kirsten R.
Kirsten R.
08/06/2019 12:00:00 SA
Marco was fantastic! He responded promptly to emails and calls. Totally went above and beyond to accommodate our needs. We highly recommend him!

Jessica W.
Jessica W.
5/17/2019
Very professional and helpful. I called at 10PM and they responded within minutes. Unfortunately, all of the techs were on other jobs so they referred me to another contractor who could help right away. I can't thank them enough for helping even though they weren't able to take the job. The company they referred me to were excellent too.

Andrew W.
Andrew W.
04/11/2019 12:00:00 SA
We had the best experience with Marco. We had a leaky toilet, he came out, diagnosed the problem as needing a new wax seal and gave a competitive quote to install a new toilet for us. When he carried the new toilet inside, he accidentally caused a small chip in the bottom on our new toilet. It was a total accident, and he felt incredibly bad. He got on the phone with a supplier, ordered a replacement, picked it up the next day and installed it (excellent quality!). He offered to not charge us anything for the job. We thought this was too much given the accidental nature, and the great end outcome, so we insisted on paying as normal (or even at a discount). He refused our money and said his policy is that any mistake he makes results in a free job. He earned a loyal customer from us! We plan to always use him going forward. Thanks Marco!

Kevin K.
Kevin K.
07/11/2020 12:00:00 SA
I received an initial visit and estimate from Sebastian for some work in our garage laundry area. The estimate process was smooth and professional. I hired them after getting quotes from several other local plumbers. Their pricing was competitive and they showed a clear understanding of the requirements for my specific project. Marco checked in after the quote and helped answer a number of questions over the weekend. Early the next week, Jose arrived for the work on time, Sebastian came to check in to make sure things were going smoothly, and the whole team worked hard to make sure I not only got what I was promised but they also fixed a couple of other issues I had in the laundry area (without my solicitation and without extra expense) to ensure the install was done right. This really shows they care about their work. I had them reroute some copper pipes and a new 2 drain line to a new laundry outlet box. They also rerouted the copper lines to the location of a new laundry sink. All work was done cleanly and in a very tight area which made the routing difficult. The team also cleaned up when they were done, which is also a sign of a team that cares about their work and the customer. Would hire again. Overall great experience.

Jodi S.
Jodi S.
12/12/2018 12:00:00 SA
Extremely fast and excellent service by Marco.  He was very polite and fixed my kitchen faucet and installed my new gas dryer.  I recommend him highly!  First class.

Logan H.
Logan H.
3/14/2019
Another satisfied customer. You can add salons to your menu! Marco is a straight shooter. He gave us best and worst case scenarios for our situation at our salon. Marco and his crew are very efficient. I would hire and recommend HANDY PLUMBING MAN! Helen and Sage Salon

Andrea Y.
Andrea Y.
03/04/2019 12:00:00 SA
Handy Plumbing Man saved me from an emergency water leak on a Sunday. He came within 12 minutes to Downtown Menlo Park. He was extremely knowledgeable, professional, and fast. He has reasonable prices. Also I feel good about supporting a local family run business. Best plumbing experience ever. Highly recommend!

Jen P.
Jen P.
6/29/2019
Marco was great!  When I called, he came out within an hour and had my leak fixed within another hour.  He was friendly, knowledgeable, and explained the problem and solution to me.  I would definitely use him again!!!

Katie T.
Katie T.
6/26/2019
Marco exceeded expectation.  On time, worked through issues with our old plumbing, fixed a problem with our cast iron pipes that others bid 3 times more to repair.  And it took him less than an hour.  Marco left me with a card (which I will use in the future!) and a great feeling of confidence.  Thank you!

Elizabeth E.
Elizabeth E.
8/17/2018
Amazing service! I found him on yelp and messaged Marco for an estimate and he was quick to respond. Marco was friendly and clean and help me out when my water heater needed to be replaced. Within a few hours job was done. I definitely will call him for future plumbing issues! Would highly recommend him.

Tana B.
Tana B.
6/19/2019
I cannot speak highly enough about Marco and the Handy Plumbing Man service.  He is incredibly responsive and easy to reach, he has tremendous customer service skills, and exhibits the highest level of integrity.  I highly recommend him for routine things like toilet installations, but he is so responsive that he would be amazing in emergency situations as well!

Henry N.
Henry N.
5/22/2019
Marco came and took care the clogged pipe in the kitchen. He was friendly and knowledgeable about the plumbing issues. Thumb up!

Juan S.
Juan S.
5/14/2019
Fast, professional service.  My toilet was clogged and Handy Plumbing Man resolved the issue soon after I placed my call. Stress-free and very reasonable price. You couldn't ask for more. A million Thank You's!!!!

Dave B.
Dave B.
05/03/2019 12:00:00 SA
My kitchen drain was starting to back up and Marco came out and snaked it 3 times to make sure it was clear.  He came when he said he would and did a great job cleaning up afterward.  I like his fixed price model with no surprises.  A week later a drain on the other end of our house started backing up.  Marco came out and using a high tech camera system determined the problem was with my septic tank.  He recommended a a company to pump out my septic tank and didn't charge me for the follow up visit even though I offered to pay him.  Best experience with a plumbing company I ever had.

Corinne C.
Corinne C.
12/05/2018 12:00:00 SA
My house seems to have a lot of plumbing problems, and I like to find someone I can trust and call often.  Marco has become just that for me.  I appreciate his expertise, his honesty, and his friendly, kind demeanor.  Recently, we had a broken sewer line, which isn't something Marco does anymore.  However, he is super knowledgable about it, and called a few trusted connections for me.  He gave me a lot of his time and advised me of just how to proceed and negotiate.  I feel lucky to know Marco and to live in the same community as him!

c d.
c d.
4/21/2019
Marco is the man! First time I called him, my water heater was leaking all over my garage. He told me he was totally booked for the day, but he gave me the number of another plumber who totally hooked me up. Second time I called, Marco diagnosed and ran through the steps he would do to figure out the problem. I ended up needing a pressure regulator for my house, and he also found the source of a sewer smell in our bathroom. Cracked pipes under the house! He totally saved us from an imminent disaster. Marco is prompt, and courteous. Last week I called him because my father-in-law had an issue at his house. I called him at 8pm! He answered and said he could see him the next day. Once again, on time, fixed my FIL's problem and gained another happy and satisfied customer. Marco is now our go to resource for plumbing, how comforting.

Kelash K.
Kelash K.
08/08/2018 12:00:00 SA
Marco was quick, professional and honest. He did a thorough job with cleaning the roots in our sewer line and cleaned and did-infected everything after finishing his work (who does that?). Would work Marco again and recommend him

Edward W.
Edward W.
08/03/2018 12:00:00 SA
Marco saved us last week when we had a lateral line sewer back up.  He came over within a couple of hours on a Saturday night at 10 pm.  He quickly and accurately recognized the problem. We were impressed by his speed and promptness.  Thanks so much!

G L.
G L.
04/04/2019 12:00:00 SA
Marco was absolutely amazing. He responds immediately and showed up to our place ahead of schedule. He took the time out to explain to us our bathtub leak and finished the job professionally and efficiently. Really can't say more except please use Marco to save stress and coordination with other plumbing services!!

Priti K.
Priti K.
3/14/2019
Marco is a terrific guy. Professional, courteous and knowledgeable. Terrific experience from start to finish.

Pedro B.
Pedro B.
03/09/2019 12:00:00 SA
Can't thank Marco enough, lost our hot water on a Saturday morning and he had us up and running by the end of the day.  He drove to Dublin to pick up a top of the line water heater, and then got it installed in a few hours.  Super clean and professional, fair pricing, and responsive.  Highly recommended!

Jacqueline A.
Jacqueline A.
10/06/2019 12:00:00 SA
We recently had an issue where our hot water heater stopped working.  In the course of having that issue repaired by ANOTHER plumber, some how our two handle shower faucet stopped working.  It had been working perfectly fine previously which left me suspect and unwilling to have that plumber do the work.  I scoured YELP for an alternative and was really happy to find this plumbing service. I call it a service because they not only had great technical expertise to fix the problem but also delivered on excellent customer service - from the timeliness of communication, to holding true to an estimate provided even though there was an opportunity to charge some amount more based on an unforeseen, small hiccup and to Marco stopping by to graciously review the work that had been done by the service person he sent to do the work given my probably overanxious attitude after feeling uneasy after the last plumbing experience with another plumbing company.  Additionally I thought the pricing was fair.  I am pretty darn ecstatic because I feel like we have now found a plumber that we can trust - and we have engaged quite a few plumbers for our home over the years. Yay!

Raymond K.
Raymond K.
10/08/2018 12:00:00 SA
Marco is a life saver. I sent a message to him in yelp asking for repairing my garbage disposer. He just instructed me through messaging w/o any expectation. There is a reason that he gets 5 star reviews.

K B.
K B.
9/15/2018
Very friendly, helped me with free advice to unjam our garbage disposal. Will be calling them for our next repair.

Bill B.
Bill B.
02/05/2019 12:00:00 SA
Responsive, fast, knowledgeable and fair, i.e., exactly what you want from a quality plumber or any other tradesman.

Shannon C.
Shannon C.
8/17/2018
We had a late night drain problem and called Marco after he was recommended by another plumber.  He was at our house in only a few minutes, and helped us to assess and clear the problem very quickly.  Cleaned up carefully as well.  Very friendly, local guy.  Not hoping for another issue :), but if something comes up we will definitely call him again.

Michelle S.
Michelle S.
08/05/2018 12:00:00 SA
Marco did an excellent job all around.  We had an unexpected plumbing issue and Marco was able to work us into his schedule that day.  He was great at calling back and calling ahead of when he expected to be at our home.  He also did an excellent job explaining what he thought the issue was based on our conversation on the phone as well as when he came to fix the problem.  Lastly, he was very conscientious about keeping our home neat/clean both during and after the job.  I will definitely call Marco again for any future plumbing needs.

Marlene P.
Marlene P.
08/01/2018 12:00:00 SA
This man is a very honest person he will never sell you a service you don't need, I've come across many honest contractors who say they care about doing what's right. Marco is the only person I've met who actually means it, so if your looking for someone to trouble shoot or fix a small to severe issue at home or business call marco he'll help you out and if you don't believe me get a few quotes and see the difference for yourself

Owen D.
Owen D.
7/13/2018
Our water heater broke down on a Friday morning. As we enter the weekend I'm calling and emailing a bunch of providers but Marco responds the fastest. He identified the problem and came over after picking the parts form San Jose, when this wasn't enough, drove to Hayward to pick additional parts and all this to make sure we'll have hot water over the weekend. I can't recommend enough his professionalism and good heart. Thanks Marco.

Amanda M.
Amanda M.
6/28/2018
This is the best plumbing company I've ever dealt with. They were able to come out same day, we're on time and got the job done right. We had a toilet backing up into the shower and bath. They clogged the drain and after they were done, cleaned the shower, tub and toilet! I've never seen a company do that before. I've always been the one cleaning up. I highly recommend them and will be using them from now on. Thank you Marco!

Austin P.
Austin P.
9/25/2018
Marco is extremely professional and does things right. He installed a dishwasher in our old house that needed a lot of special attention (Best Buy wouldn't even touch the job). Highly recommend!

Charlene H.
Charlene H.
8/14/2018
Marco is the most honest and helpful contractor I ever had in the past. I requested a quote on yelp for garbage disposal replacement cost. unlike other contractors which provided me the cost, Marco asked me to send a picture for the existing one. Then I texted him the pictures, then he asked a few more questions. Finally he taught me how to fix the existing garbage disposal not spinning issue.  I followed his advise. Voila!  the existing one is working again.  It saved me over hundred dollars.  He is such a wonderful man . I can not thank him enough.

John T.
John T.
08/07/2018 12:00:00 SA
I had a plumbing problem with my water heater called Marco no problem . Gave me a time slot and notified me when he was on his way.  Took care of my problem.  Did such a great job I am having him come back to take some preventative measures.  Would highly recommend Marco!

R H.
R H.
08/06/2018 12:00:00 SA
In a word -- excellent! I got stuck in the middle of trying to replace a toilet intake valve by myself. The water to the house was shut off, and the hose was removed, but I couldn't get the old valve off. I called Handy Plumbing Man based on the yelp reviews. Marco said he could come within an hour, and he was true to his word. He and his assistant were so professional and nice, completed the job in a timely manner, and charged a very fair price. I will call Marco for all my future plumbing needs. Definitely recommended!

Ron B.
Ron B.
7/20/2018
Outstanding same day service.  I really liked it when they were going to be a little late Marco called me to let me know. Not only was the plumbing job compleated in a timely and professional way. Marco solved  another problem by removing a hornets nest on my porch.

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