Bill J.
07/01/2018 12:00:00 SA
In preparation for this year's monsoon season, which has thus far been more of a 'nonsoon', I made several calls to multiple tree trimming outfits, trying to find someone to get a couple of large trees pruned back to the property line. You'd think this would be an easy thing to accomplish, but I found it incredibly difficult to get someone to take my money.
To provide but a sampling, here are the ones I can recall from memory: Hayward Tree services couldn't even set an appointment, insisting on taking a message and calling me back, Radley's never answered their phone or responded to multiple voicemails, Harris and Sons did a drive-by and never got out of the car before giving an exorbitant estimate, Terry's Tree Service never picked up their phone or responded to voicemails, Mike Macchiaroli was backed up for over two months and Tidy Tree Trimming told me they basically don't trim residential trees anymore. You can't make this shit up folks.
So, imagine my delight when JR at Core Tree Service actually picked up the phone, was able to come out the same day for an estimate, and return a few days later to do all the work I needed! Never in a million years would I have thought it would be this difficult to get someone to trim a couple of trees. Prices were fair and there was no attempt to up-sell or anything else. Another thing I liked was that JR came out personally with his crew and made sure everything we discussed during the estimate was taken care of. I appreciated that very much, because miscommunication with a job like this can have lasting consequences, especially on mature trees.
JR and his crew were prompt, worked quickly and took care of everything I needed. I would definitely call them again, because unlike so many of the others, JR and his crew actually wanted and appreciated my business.