Andrew E.
06/03/2019 12:00:00 SA
I needed to run a sub panel to my detached garage for my growing woodworking workshop + beer brewing hobby. We had just purchased our house a year earlier and it was in our original plans to expand the electrical footprint of the house. The house had a 200amp main breaker panel that looked to be 20-30 years old. The garage had a single 15amp circuit wired to the main breaker and tripped frequently when brewing or wood working.
I contacted Galaxy Electric through the Request a Quote feature on Yelp and sent my request to four other companies at the same time. Galaxy responded first, within a couple hours. One other contractor replied, so the quoting process was on!
Peter, the owner of Galaxy stopped by first, and immediately made an impression of personable and caring for the quality of his work. He kept saying he looks at jobs as if it was his own house as that helps him give the best service. My original plan wasn't as good as his plan, which was awesome cause he's the expert and his ideas would lead to a way better result. He provided me a quote later that same day.
The other contractor came over two days later and quoted me just shy THREE TIMES as much for the same job. He also came up with his own plan, but it was overly engineered, expensive, and didn't suit my needs. He also tried to push financing on me even though I said I wasn't interested. When people do that they are looking to make money from the financing referral, so I knew his interested was not in the best service but the highest possible invoice. This was from a company that advertises on TV frequently. We had just been through a multi-company quoting process for our HVAC replacement (a 25 year old heat pump!) and boy I'll tell you the types of sales people they send to jack up pricing is unbelievable. Multi-quote for ALL your contracting projects, you'll learn the scumbags from the legit honest business folks.
I don't think Galaxy undercharges, their invoice wasn't cheap, but it was very fair. This is more of a reflection of the other company that I came to feel were predatory and exploitive.
So, I hired Peter. He sent his team over the next week (there was an opening in his schedule that I got the sense wasn't common, these are good contractors and I know they are in heavy demand). They came over and made quick work of back breaking work installing the conduit under an existing deck, installing the sub-panel, bonding to my gas line, and upgraded and replaced my old 20+ year old main panel. For one THIRD the price of the other company, and the quality was outstanding. What was remarkable was watching the electricians taking extra time to avoid any shortcuts that could get them to the next job quicker. They wanted quality, and they spent the extra time to achieve it.
One more thing... his crew was personable and friendly like no other. My wife works from home, but when we hire contractors, I stay home just due to strangers being in the house. Even though Galaxy was there for two and a half days, I left her alone in the house with them for the second and third day with ZERO worries. Friendly, quick to answer stupid homeowner questions, zero complaining, no cussing, or stuff you find with other crews. Total professionals, but personable and kind as well.
Now that I've found Galaxy, I will hire them for every electrical job I have from here on out, big or small. Pleasure doing business!