Description

At Squared Away Plumbing LLC, we offer a wide variety of fantastic Leander, TX Plumbing services. From water heater repair and service to water heater installation, tankless and tank type water heaters and general plumbing repairs and new installations of fixtures we've got you covered. Call us today.

HISTORY

Established in 2014.
Squared Away Plumbing,LLC started in 2014 as I worked full time from a commercial plumbing and mechanical contractor and ran Squared Away after hours and on weekends. After about a year of doing that my customers base grew until I finally in the first quarter of 2016 quit my full time job and focused on helping my customers solve their plumbing needs full time! We find great pride in serving our customers and community with its plumbing needs for repairs and installations and focus on providing the very best service for the best best we can!

ABOUT BUSINESS OWNER

Chris is a very down to earth and caring guy. He provides for 5 children and his loving wife. He is a master plumber with a responsible master endorsement. He works very hard to provide the best solution for a fair price for his customers. Chris was trained through the local union and completed his apprenticeship with local union 286. He worked on many commercial construction projects in Austin and a few in San Antonio and Houston over the years. He has a very good understanding of residential and commercial plumbing requirements. Chris stands behind he work and is fully licensed and insured. If you are looking for the very best especially when it comes to Water Heater repair and installation look no farther. Chris is a registered contractor with the Navien tankless water heater brand and does all installation to code and per the manufacturer recommendation to protect your warranty!

Reviews

Susan O.

2/25/2020

IF YOU NEED A PLUMBER CALL SQUARED AWAY PLUMBING! THEY ARE THE BEST! (I can't help yelling, they're that good!)

I am a recent home buyer in Leander. I had a leak in the black box in my yard where my water connects to the city meter. The city informed me that it was up to me to get a plumber and have it fixed. I used Angie's List to find recommended local plumbers. I asked 2 plumbers for estimates. the first quoted $1300. YIKES! I about had a heart attack!
Marc from Squared Away Plumbing came out this morning and did the repair for $370! Less than 1/3 what the other plumber wanted to charge.
I will NEVER use anyone else, Squared Away is my plumber for life-- and should be yours too.
Squared Away Plumbing is THE BEST! ( Marc was delightful )

Cassidy A.

01/11/2021 12:00:00 SA

Really disappointed with the service we have received with this company. We made two appts to get our water softener installed, the first they showed up many hours late (think 3-4) only to tell us he needed to order at part when he finally showed up. The part was a 1.5 inch pipe sold at any hardware store. Second attempt: rescheduled for a few weeks later. Time of appt was 8am. Received a call at 10:56am stating the driver was just being dispatched 2 hours and 56 minutes after our scheduled appt of 8am he showed up at 12:48pm. Nearly 1 o'clock pm for a 8am appt. I had a dentist appt at 11:30 which I mentioned to the scheduler who called and told me she just dispatched the tech. He gets to my home to tell me he can't install our softener because there's children present and my babysitter isn't over 18. The softener is in the garage. No need to enter the home whatsoever.

Now they just simply won't answer their work phone to try to get this rectified. Bottom line: if you're keen on wasting multiple days waiting for these people to show up at their convenience, this is the your lucky day.

David R.

4/20/2022

Chris did a great job repairing the shower handle In our shower. The cartridge inside the handle had completely failed. Squared Away Plumbing correctly diagnosed the issue over the phone with just a few questions over the phone. Chris completed the repair in less than 30 minutes and also answered questions and provided good advice about other potential problems I might encounter. The shower handle works better now than when we moved in-- and, we are the original owners! I heartily recommend Squared Away Plumbing.

Jim K.

4/28/2021

In my 40 years owning homes and working with plumbers, these guys are the best. I have had to have them come out 3 times in the last 4 years and each time they did a fantastic job. They arrive when they say they will, they do the job efficiently and cleanly, no mess left behind. I highly recommend anyone living in Cedar Park, Leander, or Liberty Hill to call them first. You will not have any regrets.

Cakesista B.

03/09/2021 12:00:00 SA

Honest, reliable, and fair. Even though they are extremely busy at the moment, they sorted us out within a week, including installation. I was worried about the cost, but they are up-front and honest with this and did not price gouge due to the storm, as others tried to do to us. Would use them again without hesitation.

Margaret P.

10/04/2019 12:00:00 SA

Squared Away Plumbing was recommended to us through our neighborhood and we had a pleasant experience through the quote process. Unfortunately, we did not have the same experience once the work was completed.

I have immense respect for the trade (as both my Brother and Father are Master Plumbers), sadly, they were unable to help us install the water softener, so we decided to outsource the job. The work was well done (per my Dad) and so, I will give credit to the Technician Marc L. However, the reason we are giving the company two stars is directly related to the quote versus the billed amount. Typically a plumbing company either quotes a flat rate or time plus materials. We were quoted time, plus materials, but billed a flat rate plus materials. When the technician arrived, he completed the job in 1/2 the time quoted.

As a result, when we reached out to pay the bill, we were informed the quote was wrong and that they only do flat rate work. No problem, but we probably would have went with another Plumber if we had known that. My husband advised that's not what was quoted and she simply responded that it was wrong and would not reconcile the situation (for the record, I am paraphrasing).

We paid the bill, because we believe in paying a company for the work, but when I called later that day to discuss in more depth, the company never responded. I did follow-up again and still no response.

So here is my caution to people evaluating the company, they do good work, but their quoting/billing is misleading and their customer service is subpar--as they never returned my call.

J R.

4/20/2021

Contacted the company and received 1 email with questions about the job. I followed up a couple of times and never heard back. They ghosted me with my job. Owner will respond and claim otherwise, but rest assured if your job is not worth their time, they will ghost you as well.

Mark W.

01/05/2021 12:00:00 SA

We are very happy with the service we received from Chris and Therasa and Anthony at Squared Away Plumbing.

On Saturday we discovered we had no hot water and water was leaking into the catch pan. I called Squared Away Plumbing after reading rave reviews on our neighborhood Facebook page.

On Sunday morning (!) Chris came to our house to assess the situation. I wasn't surprised to learn that our hot water heater was dead. Chris gave us an education on conventional vs tankless and promised to contact the manufacturer on Monday to see if our heater was on warranty (we thought it wasn't).

On Monday Therasa called to say it is still on warranty, so we'd pay only for labor. Yeah!

Tuesday afternoon Chris and Anthony installed a new and more efficient hot water heater and we had hot water again! Plus we have a new 6 year warranty that Chris was able to wrangle for us. Thank you Chris and Anthony and Therasa!

Merinda C.

11/20/2019

Took the morning off of work using valuable vacation time to meet their plumber. No show, no notice. Didn't return calls or texts. They may be fine plumbers, but they clearly have no regard for your time.

Robby M.

5/19/2021

The tech came out to review the site for a gas line extension quote. After leaving and promising to follow up with the quote, I've yet to receive any information. I've followed up and left multiple VMs, and still nothing.

Mary H.

1/19/2021

Love and strongly recommend this company. My sister's heater went out in the evening and we needed someone to come out and hopefully fix it fast because my sister was having cancer remove surgery the next day. My sister called 2 companies one of the being Radiant whom advertise 24/7 service she explained the urgency, she was told that all her technicians were busy and couldn't come out. My husband call Therasa and said she should disbar her husband to my sister house immediately. As soon as I hung up with my husband he arrived and fix the issue. Glad to know that there is a company that was here to help my sister in need.

Greg T.

1/27/2018

I'm very pleased with the professionalism and knowledge from this company. I couldn't be happier with the removal of my water heater from my attic, and re-routing my lines to the garage and installing a Tankless hot water heater for me.

Jordan M.

3/15/2020

We wanted to replace our aging water heater, so we called a few plumbing companies for bids. From the first interaction with Theresa on the phone and Chris coming the same day to explain our options with details and answer all our question through the installation of the new tankless heater by Chris and Marc a week later, we were highly satisfied by the professionalism and trustfulness of this company. I highly recommend Chris and team for any plumbing work.

Jason H.

5/31/2020

We have had multiple experiences with plumbers over the years and our most recent one with Squared Away Plumbing was by far our best one.

We had a water heater leaking in our attic that needed to be replaced and had a second water heater that was 18 years old. We had three plumbing companies come out to provide a quote for replacing both water heaters and one for installing a tankless system.

Squared Away Plumbing blew away the competition in price, professionalism, and expertise. From them coming out to assess the problem to the completion of the installation, we were beyond impressed with our experience.

Chris came out within hours of calling to assess the problem and walked me step by step through the various options. I was very impressed with the tankless system as it would replace both water heaters and these guys really know why they are doing.

The scheduling was quick and the installation was well done. Big shout out to Marc and Chris for their work.

Also...thanks to Marc for going above and beyond and checking out the flooded irrigation box. I had noticed it flooding constantly but something I placed on the back burner. Turns out there was a major leak on one of the valves and he capped it off and will be out to fix it later this week.

Lastly, thanks Theresa (sorry if it's misspelled) for coordinating everything and keeping me well informed of scheduling.

I couldn't recommend y'all more and thank you for taking care of our issue and making a frustrating situation an enjoyable experience.

Carlos A.

2/24/2021

Chris is a very professional and honest plumber. His tankless water heater installation was top notch. Moreover when we had the great ice storm of 2021, Chris was available during the storm to take my call and walk me through remediation measures. He knows his trade and is more than fair.

Blake M.

11/19/2016

Chris is the kind of guy that will lose money on a job because he can't stand the idea of not honoring his original quote. If he says he will show up at 8, he'll be there at 8. He finishes what he starts and does the same quality of work that he would do for his own home.

We were finishing a builder-unfinished basement on our home and discovered that a connection was needed from the basement plumbing to some upstairs, exterior plumbing. This involved running an exterior pipe up a long, steep grade along the side of our home. Chris came out on a weekend with a shovel and other tools and dug the entire (very long) trench, breaking stone and other obstructions along the way. He installed the pipe and filled in the trench with sand afterwards. Some very hard labor which was no obstacle for Squared Away -- I think most other plumbers would have run for the hills.

I have found my plumbers for life!

Konnie M.

10/29/2019

We had a clogged kitchen sink which we attempted to clear ourselves to no avail. We put in a call and in the same day, we received exceptional service and wonderful customer service. Marc was our technician and what a joy to work with. 5 stars all the way.

Shari R.

4/24/2020

Scheduled an appointment for a quote and no one showed up. They did not have the courtesy to call and let me know. I had to call and see where they were. The appointment was at 9 am and she said well I can get someone there at 11 am. 2 hours later.. had I not called I would still be waiting there. Even a text message to cancel the appointment would have been appreciated. They called me again making up excuses to why I was not notified. I get emergencies but a 10-sec text could have been done to let me know. Very Unprofessional.

Josh B.

12/23/2018

This review is long overdue. Chris has been my plumber for several years now and he is fabulous! As a long-time property owner, I have gone through my share of plumbers. Chris and his team are professional, courteous, extremely knowledgeable and go the extra mile every time. Highly recommend for all of your plumbing needs.

Dan R.

7/18/2020

They were super professional, friendly, courteous and FAST. I called them on a Tuesday afternoon to look at my water heater, Chris (the owner) was at my house two hours later giving me a solid and understandable explanation for why I needed a new hot water heater. They were back by 8:30 the next morning replacing it for us, they were done by 10:30 AM. Chris was thoughtful with me about the current health and economic situations and I appreciate his and his staff's personal touch. If you need a good, reliable, trustworthy plumber, Squared Away is who you want.

C D.

3/16/2017

I was referred to Chris by my massage people (hand and stone). I called him on a Saturday explained my situation. His first response was call the company you got it from and see if they would honor the warranty, it'll save you some money.

Long story but that didn't work and I had to get a whole new (not Chris' doing) one; he was there first thing Monday ran into an electrical issue he recommended someone else they were out within a few hours. Everybody worked around each other and thing were good.

So I thought within the week I was getting a 10 mins hot shower before it turned cold. Chris came back out tried something that didn't work electrician came back out that didn't work Chris came back switched a thermostat that worked.

He will be added to my short list of referrals. Now I have a bug guy, window guy, hvac guy, plumber and electrician.

Dauren A.

5/18/2018

Square Away Plumbing is the best plumbing company in Austin area. Family owned and operated. Chris and his team are dedicated professionals commited to provide the best possible customer service. I highly recommend!

Crystal G.

05/03/2018 12:00:00 SA

One day I noticed some black stuff in my tub so I called Squared Away Plumbing. Chris was able to tell me right away that it was an issue with my water softener and even advised that it would likely be covered by the warranty. I was so relieved that it wasn't a major plumbing issue and truly impressed at how he took the time to thoroughly explain everything to me. Hopefully I won't have any major plumbing issues come up, but if they do...Squared Away is the only company I'm calling!!

Helen L.

7/25/2018

Excellent service and would highly recommend it to anyone! Chris is very honest and was super helpful with our issue. Came the very next day after setting up the appointment and it all worked out perfectly.

Christina H.

5/31/2019

Very prompt, professional, helpful, and nice! This company responded to a request for a plumber immediately, and sent someone to my house within a few hours of the request. The gentleman was very nice sand helpful and worked quickly. He was very honest, which is rare these days! I highly recommend this company for any plumbing needs you have.

Anna W.

1/28/2018

This is the local business that should get your support. If you're looking for a trustworthy expert that won't overcharge you but also will not cut corners, look no further. You can tell within moments of meeting Chris that he's simply an all-around GOOD, honest human being and the world needs more people like him and his wife. Extremely knowledgeable and excellent at what he does!

Steve B.

4/25/2018

I have used Squared Away Plumbing for several water heater replacements and other repairs & fixes at multiple salons that I own. I went through a lot of inferior plumbers before I found Squared Away. It's hard to find a professional plumber who does consistently top quality work at the level of Squared Away. As a bonus, they are always willing to share their knowledge and expertise. Squared Away is the best & we will continue to use them. I would strongly recommend that you give them a try.

Kyle T.

05/01/2019 12:00:00 SA

Squared Away Plumbing is excellent. They came out within hours and had a good idea what the problem was. The leak to the house was fixed before noon and it took them less than an hour. They were very knowledgeable, professional, and efficient. Thank you for the great service.

Rachelle W.

04/02/2018 12:00:00 SA

These guys are great! We had a shower handle that stopped working, and a couple of faucet handles that randomly popped off. As a family of 7, we were down to one shower. Eeek! So we put in a request, and he came out and fixed everything in about an hour!

Jamie S.

03/04/2020 12:00:00 SA

Licensed and professional?! Yes please !!! In today's world it's hard to find A professional plumber who does consistent top quality work. Chris and his team Educate you on the matter, guide you through the process, and give you all of the knowledge needed to know how to resolve your plumbing issue. Chris and his team are polite, professional, and always go that extra step to make sure you are satisfied! We'd rate them 10 stars if it was an option.

Kendra G.

09/12/2017 12:00:00 SA

Chris Brooks, the owner of Squared Away Plumbing, is reliable, honest and very knowledgeable - I have heard numerous accounts of him going out of his way to help people, regardless of whether he profits or not.

Chris taught us how to flush our tankless water heater, and even offered to supply us with the necessary tools.

During his visit, he also offered valuable tips. This is definitely the plumber we will call for all of our plumbing needs.

Henry G.

10/03/2019 12:00:00 SA

I can't say enough good things about these guys. I've lived in Leander for 10+ years, and have been working with Chris for at least half of that. Ever since I needed help with the plumbing in our home he's been my one and only go-to. Their excellent service shows as I usually don't get him anymore, but the newer guy Marc and dare I say he's just as good. Punctual, friendly and above all - knows what he's doing. They warranty every job, explain what they're doing and what you can expect to pay. As long as they're around I'll never use anyone else. Thank you guys for the years of excellent service! It is very much appreciated.

Carol P.

1/24/2017

My 10 year old water heater went on the fritz on a Friday I had a home warranty and I placed a call to them. Because it was Friday the plumbing company they assigned my case didn't have to respond until Monday. That was too late for me. I was not going to go 4 days without hot water. I found Chris and Squared Away Plumbing online and I called them.. Chris responded immediately and came out to my home within a few hours. He had the problem diagnosed and left to pick up a new water heater from the supply company. Before the end of the day I had a brand new water heater and plenty of hot water. He even helped me get the warranty company to reimburse me for his installation. I couldn't ask for better service!

Dana A.

07/08/2017 12:00:00 SA

We cannot thank Chris enough for the great job he did!!! He came out to our house at 8:00pm on a Friday (7/7/2017) for a busted water line. He was honest and knowledgeable about what it would take to fix it and worked his butt off till the job was done. Chris even called the next day just to make sure there were no other issues. We will definitely be using Squared Away Plumbing for any future needs!!!

Erin A.

10/03/2019 12:00:00 SA

This company is the best of the best. I had an issue with my toilets (yes, multiple) and they came out right away to fix them. They were communicative, professional, punctual and friendly. The plumber, Marc, was very thorough and since I was interested, he made sure I understood what was happening. They made me feel taken care of and I won't hesitate to reach out to them next time I have a plumbing issue. I highly recommend and will be sure to tell all my friends!!

K A.

9/16/2019

Squared away plumbing did a fantastic job on my recent toilet repair. The plumber was very professional and knowledgeable. I felt they were skilled, reliable and charged a fair price. They went above and beyond what I expected them to do. I high recommend this company and I will certainly use them for any plumbing needs that I have in the future. I also appreciated that they were local and veteran owned. Thank you so much Squared Away Plumbing.

D I.

12/18/2018

Best plumber in Austin. Fair, honest, skilled, and reliable. Chris and Theresa are wonderful to work with. A Veteran owned business.

Joshua M.

6/18/2018

Recently, while cleaning out my garage, I noticed wet drywall around the base of my water heater closet. When I opened the door, my suspicions were confirmed: we had a water leak. I called Chris Brooks with Squared Away Plumbing and asked for help. He diagnosed the precise source of the problem over the phone, describing it in perfect detail despite having never seen it. When it became clear my old unit needed to be replaced, he patiently walked me through all the options and helped me make the right decision. I never felt pressured -- I felt educated. He replaced the water heater on a weekend, going above and beyond to make sure the new setup was perfect. And let me assure you that watching him solder is like watching a flower bloom. The man is an artist. In short, Chris Brooks isn't just a plumber. He is THE plumber. He has my highest recommendation.

Bob O.

9/23/2017

I would easily give Chris Brooks 5 stars or more if I could, He is honest, trustworthy, and a Veteran. He and his wife Theresa, who schedules appointments, do their very best to get your needs met in a timely manner and done well. I would not hesitate to recommend Chris to anyone with plumbing needs.

Jesse D.

12/15/2016

I don't usually write reviews of companies on yelp. Chris and his company blew me away. He initially did a tankless system at my neighbors, based on their great experience, I decided to use the same company. Chris's prices are very competitive and he is incredibly honest and willing to teach you anything you want to know about the process. Highly recommend.

Jenny B.

1/15/2017

Plumbing mishaps tend to happen at the most inconvenient times. We had drained our water heater, as we do once a year, and then we did not have hot water for awhile, I guess as the water heater was filling back up. The next morning, the water was scalding hot, so my husband turned off the power, turned the thermostat, and then turned the power back on. Cold water. We thought we'd wait and see if it would eventually get warm. No such luck. We called Chris with Squared Away Plumbing, since the business is close by. He came right over and figured out that our thermostat was probably messed up. He explained to me how to fix everything and said we could call with questions. My husband changed the thermostat that evening. Chris texted us later that evening to see if we had hot water. He has the heart of a teacher and he made sure we knew what we were doing. We will definitely be using him again and recommending him to our friends and family.

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