Connally Plumbing

When you need a plumber the two most important questions are, will they come?  Do they know what they're doing? The answer is yes.

Curtis & Jacob rescued me! I called about an upsetting wet spot on my living room ceiling below my upstairs bathroom and the problem was solved within just a few hours of calling them! They were careful to not leave a mess and were clear about the investigation, solutions and costs associated with each step. They also wore masks so I felt respected and care for far beyond my plumbing needs.

I went from freaked out to completely relieved in no time flat. You have made a loyal customer.

I put a screw in the wall where I never expected a pipe to be located, and punctured it.  I was unable to locate repair parts at the Big-Box stores, and was unsuccessful in getting two local plumbers to show any interest in helping me. I chose to call Connally because of their great reviews.  They scheduled me an appointment in less than 24 hours, and arrived early. The technicians were kind, polite, efficient, and answered all my questions in regard to required repairs. The price quote was fair, (less than expected) and turned out to be even less on completion.  I would highly recommend Connally Plumbing of New Braunfels, to everyone in Comal County.

I used Connally Plumbing again today. Always polite and knowledgeable. Tyler and Chris were able to isolate the problem in a short time. Tyler gets a gold star for his extra effort. I recommend Connally Plumbing and will use them again.

These guys are true professionals. My family and I have been using them for years. They've come late at night, on the weekends, and even on holidays. They're courteous, professional, and reasonably priced. They do good work in a timely manner. Today when they came to my door, I was wearing a mask and they asked if I wanted them to follow COVID protocols. I did and they did. They were very respectful. I always do and always will recommend them as our go-to plumbers.

Yesterday afternoon we experienced a broken water main, and I called Connally Plumbing for service.  We had used them in the past and they were great, so they were our first choice for this job.  The scheduler, Jenny, said they were totally booked up, but she got us on the schedule for first thing this morning.  Josh and Hunter showed up on time and had the break fixed in less than 90 minutes.  They were great to work with, and both were very professional and courteous.  I highly recommend Connally Plumbing, and will certainly use them as the need arises in the future!

I highly recommend Connally Plumbing Inc, they did a fantastic job and problem solved my water leak. Justin L and Josh worked their tails off digging multiple trenches four feet deep for more than five hours to find a small leak in a PVC pipe that was spilling close to 400 gallons of water an hour. They didn't complain one bit and told me they'd stay out as long as it took to finish the job. That's top notch service and those two young men need a raise and some beers for their phenomenal work and respectfulness. I'm so glad I went with Connally, you all are amazing and helped me and family out tremendously solving a major issue with my house. Thank you for everything, Justin and Josh!

From my initial call, Connally Plumbing was extremely responsive to my electric water heater leak/changeout.  Justin was very understanding of my situation when I first called & dispatched his team as promised.  They actually showed up ahead of schedule.  Evan & Omar performed their job quickly & efficiently.  Job well done!!
I would highly recommend Connally Plumbing for any of your plumbing needs.
Joe E.

I can't say enough good things about Connally plumbing. We bought a real lemon of a house and we needed some plumbing fixed. Connally was easy to work with, affordable, friendly and did great work. Definitely recommend Connally Plumbing!

We called Connally plumbing for a couple of issues. They were on time, courteous and very professional. I will use them again in the future. I would highly recommend them to anyone needing a plumber.

They came out and did a quick fix of a break in my main line. Reasonable price. Thank you.

This company is incredible from top to bottom.  

I have worked with Justin, Roxanne and Lacy for a second time now on an extremely difficult project and these folks are on top of their game!  

I am in the property management business and I work with multiple plumbing companies across several geographic areas and trust me, this outfit is the gold standard.

The communication is impeccable, as is their work quality and pricing.  You cannot do better than these folks.  I wish more service companies could be like them!

This company keeps letting me down. I used to live in a rent house and they were the contracted plumbers, I dealt with some rude back and forth s from the receptionist at the time as well as the plumbers telling me multiple times that grease build up was from years of grease, but then refused to tell the owner of the home causing me to foot the bill.
Then today, I chose this company based on their work, not their honesty, to install my water softener. They arrived and opened the box we had bought from lowes. They advised that it was broken and that we would have to send it back. They then left my home and gave us a 95 dollar bill for less than 15 minutes at my home. I understand a bill but for doing no work  I can't believe that. I then called and spoke to the owner who refused to budge on the price stating it was booked and gas is expensive. I'm sorry but in my opinion these people are crooks no matter if they work well or not. I would probably have been a lifelong customer for them as I live in new braunfels, but I will never give connally plumbing another chance. Disappointed.

My wife's sink in our master bathroom was clogged plus there was a constant drip/leak from the faucet.  It needed attention immediately because a woman without a functional sink can be a horrifying experience.  We had used other plumbers in the past and were never happy with their work, professionalism or attitudes.  We also had a leak from one of the handles in our half bath off the family room.  A little research lead us to Connolly Plumbing and Justin, who answered the phone, was able to schedule us the next day.  Hunter and Omar arrived punctually and went straight to work.  Unlike other quick fix outfits, they disassembled the drain and routed it out properly.  It works amazingly well now ... and they fixed both faucet leaks without a blink.  They were professional, pleasant, respectful and efficient.  I should mention that they had everything they needed on their large van truck, which was also impressive.  No running around or wasting time.  All in all, it was an amazing experience with a fair price.  Connally will definitely be our plumber of choice in the future.  More companies could take a lesson or two from Connolly Plumbing ... customer service and satisfaction appears to be a priority along with an admirable ability to fix problems effectively and efficiently.  Now, back to Happy Wife; Happy Life!  Thank you Hunter & Omar ... great job!!

Super nice young men arrived in timely manner and performed work as requested and answered questions professionally and knowledgeably! I would highly recommend.  Fees just slight above average but install was clean and the courtesies are well worth!

My problem is with their rates, not quality of work.  They gave me a cost range (high end would apply if problems or unexpected difficulties occur) and I agreed.  They re-installed a dishwasher, connected a new sink drain and installed a new ice maker in my island - job took about four hours.  Plumber at my house commented at the end that the job went pretty smoothly, so I expected to pay the low end of the range. They then billed me the high end amount - $1050.  
Quality of work was good.  The connections were neat and they were careful not to scratch anything and clean up afterwards.  So expect to pay top dollar for good work.

Another great experience...my utility company contacted me last night to tell me my water had been running for 48 hours.  I could not find a leak anywhere..  Called the office just after 8 am, I was told a plumber would be at the house between 1 and 5.  A little after 2 I got a call that they were on their way.  Brock and Josh found the leak in under 15 minutes (the back flow valve in the yard had completely failed) and within two hours had completed an interim fix pending a new backflow valve being ordered and installed.  Everyone is helpful, courteous, polite and customer oriented. Plumbers don't come cheap but good plumbers are priceless!   I RECOMMEND THEM TO ALL MY FRIENDS IN NEW BRAUNFELS AND SAN MARCOS.

Big shout out to Justin. I called Connally to replace our water softener. While here, I mentioned my water pressure issues. Justin was the third plumber I have spoken to about this since we bought our house 2 years ago. It's always had water pressure issues. The first plumber said he turned up the pressure at the main. The second plumber removed filters at the head of the showers. I told Justin about the water pressure and he said your prv valve wasn't working. Replaced it on the spot and told me my life will be different from now on. He was right, best shower I've had in years!

Discovered a leaking pipe on a Saturday around noon and called Connally.  I was a new customer, but they made it out later that afternoon.  Friendly, honest.  I will use them again!

Our water heater started to leak, they worked us in the next day did a nice job and cleaned up when they where done

Connally Plumbing pulls through for us again.  Left the house for a couple hours on Sat just to come home and find water leaking down through the ceiling.  Called Connally and within an hour had Justin and Simon out to replace the water heater and get everything back up to code.  OUTSTANDING CUSTOMER SERVICE AND WORKMANSHIP.  NB is very fortunate to have such a good company.

I had a water leak at a rental property near Canyon Lake on a Sunday and everyone in the area was closed. Scanning Google these guys were the only ones open, or at least would answer the phone.

They were on site within an hour and located the leak, forwarded pictures, estimated the cost to replace a (non standard sized) hot water heater and line, and had it replaced on Monday by 2:30 in the afternoon. They would have had it done before noon, but the heater they brought out was 2 too high and didn't fit so they had to go back to New Braunfels and pick up a new one and drive back out to the house. Otherwise they'd get a 5 star rating.

They were courteous, professional, maintained contact with me, advised of water damage (scored another winner on carpet cleaning), the price reflected competitive alternatives and I felt happy to have the problem solved for the price paid. I would recommend Connally Plumbing in a heartbeat.

Quick detection and repair of a flex line in our hot water heater. Justin and Taylor were great. I highly recommend them.

I had a water leak in the front yard that had gone undetected for a couple of weeks. Upon calling Connally, Justin answered and was extremely polite. They are also very flexible with scheduling which is extremely appreciated. Curtis met me at the house exactly at the time scheduled and was very polite and professional. He went right to the leak which was fixed in an hour.
If you are looking for a professional and reasonable plumbing company, look no further!

Connally Plumbers came promptly to our home when we called about water seeping in under a cabinet. They found the source of our leak, repaired it and explained what caused it. While they were here we asked if they could do something to help get hot water more quickly to the end of the house farthest from the water heater, and in short order they had a recirculating pump delivered and installed. Even the description of their job was legible and understandable on the invoice. Thanks Connally!

Best customer service and professionalism in the business. It's never fun to have to call a plumber, but the level of care and prompt visit made it a little less painful. Would definitely recommend!

Simply can't say enough about Connally Plumbing.   Plumbing issue on a Sunday afternoon and they answered the phone (no v/m and call back required), dispatched Curtis who arrived within the hour time frame they promised.  He was extremely polite and knowledgable.  Identified the problem, explained the solution, and within an hour all fixed!   This is the second  or third time we have called this plumbing company and they have always been reliable.  Thought it was time for me to spread the word!