Kristen C.
03/09/2021 12:00:00 SA
I am BEYOND grateful to 4 Paws Plumbing. After SNOVID, we were up schitt's creek without a paddle. Busted brand new water heater and couldn't get a plumber to actually show up. I was losing my mind not having hot water in my house. Laundry, dishes, stinky kiddos. At 6pm on a Friday, 4Paws arrived because my neighbor who is a builder called in a favor for me. I was so desperate. Our incredible neighbor let us buy his water heater from him (he said he could wait a month or two for a new one, since you literally could not find a water heater to buy in the state of TX after snowmageddon) and 4Paws had it installed within an hour. I was beyond impressed and so, so grateful. I will only use 4Paws Plumbing for all my plumbing needs going forward.
...And shout out to the terrible Austin Metro Plumbing for giving me a confirmed appointment via text, making me wait a week, and then NOT showing up or returning my phone call or text message. Y'all need to take some lessons from 4 Paws Plumbing on customer service.
4 Paws are honest, hardworking plumbing rockstars!