Best in

Although this business is owned by family (my son in law's dad), I can speak to the service because I've used them 3 times and have several family members of my own that have used them as well.

PROS:

Their rates are reasonable. They literally have saved us thousands by completing jobs that others would have overcharged. One job we had quoted by another company and were able to really SEE the difference in price.

They do EVERYTHING with integrity as it is ingrained in who they are. That means if there's a more affordable way to do something, they'll tell you. It also means they can be trusted in your home and also trusted to do the job right and not cut corners.

They're professional and respectful of your home or business. Some service pros make a MESS in your home, overstep boundaries, talk or cuss on phone, etc. Not so with these guys, it's not their manner.

They're super knowledgeable and have been in business for decades. Karl is a LICENSED Master Plumber. For example, we had a shower that needed repair. Another company told us we'd have to tear out the wall and remove/replace shower doors to fix. Rutkowski plumbing ordered a cartridge and it was a simple fix.

CONS: They aren't super techy. They're traditional, so you'll get a phone call, a handshake and eye contact. Not really much of a con and rather nice.

If you're looking for a fast response, honesty, integrity and affordable rates, definitely give them a call!!

I love these guys.  They have come to rescue me several times.  They show up on time, give accurate estimates and clean up after themselves.  I always get a call back in a timely manner.   I find great communication that goes above and beyond.

I had a leak in my hot water heater - under the house and they came in and fixed it with minimum fuss and destruction to my home.  Thankfully.

When we had to break into a wall to fix some plumbing in a bathroom, I was asked great questions of things I wanted in the bathroom.  (since the wall was open anyway)  He came up with a super inexpensive solution so I could have a regular shower head and a handheld one.  I thought it would be hundreds of dollars but it was really inexpensive.

The important part is that they do great work - and do it with kindness and respect.

I never new how much water pressure one could actually have till now. I called 7 plumbers and he was the one. case resolved, I was in tears when my husband called me and told me the good news. I can't believe all these top company's couldn't figure it out like Roto rooter,  aaa auger plumbing, a affordable,  will fix it and 2 others that just scratched there head and said let me read up and get back with you. just get it done right the first time . I am so happy with this company and I'm once again a happy home owner

I love these guys. Boss man is a big ole teddy bear. They saved my bacon more than once, always at 4 in the afternoon on Friday. I have sold my home and am definitely recommending Shamrock to the new home owners. They ROCK.

Clint was absolutely wonderful.  He came to fix our hot water heater and while he was there a line to my toilet burst.  I had water all over but Clint came to the rescue.  He vacuumed up the water and repaired the line. He was so professional and kind about everything.  I am so happy he was there.  I will definitely use Quest again and ask for Clint by name.

We discovered what looked like a foundation leak on Mon. morning.  It was fixed by Mon. evening, without an after hours upcharge!  Mr. Mitchell made the time to come out within a few hours of calling, and quickly assessed the issue.  He quoted a fair estimate, sent two very nice and capable young men to make repairs.  Within a span of a few hours, all work was professionally done, and they even cleaned up after themselves.  It's not often you hear people talk about integrity, and doing the right thing by charging a pair price while they provide great service.  You will if you hire Mr. Mitchell & crew.  He is the needle in the haystack.

Responsive, trustworthy, and reasonable. What more can you ask for? I have used them twice now for electrical work and will likely use them again in the future.

So, I consider this a work in progress.
I've been getting intermittently high water bills, so I called my go to plumber (Anchor Plumbing in San Antonio) for help. Their plumber tried some tried and true methods, and finally told me to contact ALD, as they would most likely find the leak much faster than he could.
When ALD showed up, they did their various tests, and told me my system isn't leaking. Their pressure tests showed no leaks in my irrigation system or inside my house. So they kept troubleshooting, and eventually discovered that the expansion tank for my water heater was intermittently indicating water was being pulled in then pushed out about .4 gallons per hour, repeating several times every five minutes. But, the SAWS meters only register water coming into the house, so when the expansion tank pushed the water out, the action didn't register--I was charged for water that I didn't use!
I'm having the expansion tank removed tomorrow, and will hopefully remove the Work in progress notice next month.
I was impressed. They spent much more than the hour I was told was included in the base price, and after determining my system wasn't leaking, they stayed until they found what appears to be a very logical solution to my problem. Consider me a fan!

I needed a simple plumbing fix, to change out the wax ring on the toilet. I called Tietze on Monday and working with my schedule they arrived on Tuesday. The timeframe was midday to 4 PM. There was a $49 service fee which would be added into the total if they did the work.  The estimate could only be given once the plumber arrived. An experience journeyman and an apprentice arrived around 12:30 PM. They were both very polite and explained what they were doing as they went about the job. The journeyman explained that it would be more expensive if the flange was broken and needed to be replaced as well as changing out the wax ring.  I asked for a quote if the flange and wax ring needed to be replaced and was given  $142.50. They spent a maximum of 30 minutes getting the job done and while the apprentice was caulking the toilet, the journeyman went out to the truck to write up the invoice. He did not inform me that he was checking the water pressure on the outside faucet which did cause a small problem later because the hose had not been reattached. However I expected since the flange did not have to be replaced the price to be lower than $142.50 but was told that was the actual price to have the wax ring changed  and if the flange had to be replaced it would've cost about $100 more and he had misunderstood me when I had asked for a quote earlier.  I asked for a senior discount and did up paying $135. I would use this company again but I might ask them to write out the quote and what it covered.

Kim is the best!
We built our house 5 years ago with Meritage homes, ever since we got our house, we always feel that there is something wrong with our AC. Our house never smell fresh(used candle, air neutralizer etc), we always feel lots of humid in our house. We had couple companies sent their technicians to our house. No one can really tell what's wrong. They always do normal check up or add Freon. Nothing really helpful.
Kim from ABC home&commercial came to our house today. He found out the problem for us within 20 mins! Our return air for downstairs wasn't ever cut out of sheetrock. Yes! There is an air pipe behind our sheetrock on the ceiling, but there was NO hole, builder never cut the sheetrock and make an air inlet.
Kim helped us found the problem and fixed that issue for us today. He is very detail oriented and professional. ABC is definitely the best I have ever used in the past few years!

Our toilet stopped working last week, we called in to the service department who was very helpful. Then the plumber arrived (his name was Nick) was super helpful, worked efficiently, and got our toilet fixed in no time. I highly recommend this company for any of your plumbing needs

Had a stopped up toilet.  I removed to see if I could fix.  I augured , got running again.  Put toilet back on to use.  Backed up again so I removed toilet and snaked it again but when running hose water it would back up so left toilet off and called my home warranty company.   They had 3 plumbers in the area.  First never called me back.  Ten days later I get John.   He shows up in a personal truck, red f150, with no decals, no indication he is even a plumber.  And no tools or equipment I could see.  He ran water down toilet then tried up selling me on what he thought he could do to fix the problem.  I know a crook when I see one and talk to one.  I really feel sorry for ladies with no knowledge about construction, systems, or maintenance.   This guy probably takes advantage of every situation he can.  As you can imagine, I asked him to leave.  Good luck!  The rest of their techs may be ok, but if John is yours, may the force be with you.

If I could give 0 stars I would. Some female said they'd be able to service our home the next day... the next day comes & she says they'd have to reschedule for the next day.... well that day comes & this dumb braud has the nerve to say they don't service our area (5 miles away).... my 3 kids went w/out water way longer than need be thanks to this company who asked for our address the day we set the apt up & never said they didn't service our area but proceeded to make an apt