Best in

Well they never showed up!!!!  Appointment was for between 1-4 pm and now its 5 pm and no phone call, nothing!!!!  They even called yesterday to verify the appointment??!!!  This is the SECOND tree trimming service we called and still cant get anyone to show up!!  Whats wrong with people--I guess they really don't want to work!!!

I met with Mario at ascending tree care. They came out to my home and took care of all of my trees here in anthem. My trees looked great. I would definitely recommend this company to all my friends and family. They also had to grind a tree down after they cut the old one out. Now you can't tell one was ever their!  Good work. Good service!!

This account is not actually Surprise Tree Services. I own the company and this is not us. Unbelievable, these people are using our built up credibility in order to gain calls. Do not use them, they are not the real Surprise Tree Service!!

Ryan and his crew were amazing. He came out next day after initial contact to get measurments and a quote same day. They installed a paver driveway extension up to my RV gate. It went super smooth and all though it was 110 + degrees they were able to start and complete the job in 2 days! I highly recommend if you are looking for quality work here in Arizona.

Essence was great to work with. Bryan was responsive, prompt, couldn't be happier with the service.

Schedule a quote that was competitive with others.  Put down a thousand dollar deposit then two days before our appointment they called increasing the quote by 1000.  They stated the alley was too small, even though they had to see it for the quote.  Sketchy stuff.

Friendly staff, fast response, fair pricing. Scheduling was convenient and easy, crew showed up right on time, and the quality of work was just right. Will definitely use Tree Pros in the future -- and recommend them to anyone who needs a palm tree cleaned up.

Ryan was extremely responsive to my ask for 12 tons of rock to be spread in my back yard. He suggested also digging out and resetting the rivers (the drainage channels of large river rock) which was a great suggestion as they now look great.

We agreed price and a target timescale a few weeks out and he stuck to it. Ryan arranged the rock drop location with the rock company so I had nothing to do there and his guys showed up on schedule to take care of the spreading.

It has been many months since I had Tree Pro complete the tree pruning at my house. First off I chose Tree Pro over their competition because of the professionalism of their company to start. Nice wrapped truck and salesman with a white shirt with certified arborist  patches on his shirt- salesman was young but knowledgeable and professional and I was impressed enough to contract with them for the job.

The company was on time for their date-time and the crew was very efficient, or should I say fast. So fast that the really gouged up my fruit trees, actually leaving a big open area in what was a full tree. This was noticed in the days following the work

They also were contracted to grind a stump. again they were on time except almost as soon as they began the stump grinder broke down. They left the mess and told me they would be back in the afternoon. they never showed up. I called the next day and was told that they could not come out until the following week- The company was not even told by their employees that the job was not done. I cleaned their mess and the came out within a few days and finished the job at no charge. Their communication was horrible and how this company handled this part of it was just unbelievably bad.

My sales rep did discount the pruning job (by gift cards to me) and completed the grinding without charge so they did attempt to make it right, They also did a deep fertilize on the fruit trees (at no charge) that they pretty much screwed up.  The fertilizer did work well.

The problem with this company is a certified arborist can evaluate and sell the  proper way to prune the trees (especially fruit trees) but the crew's job is to get done as fast as they can- and that's the problem- You can have speed or quality and I got speed.

I gave two stars as the salesman did his best to make the best out of a bad situation. I never did hear from the owner or manager with an apology or explanation on how things could have gone so wrong. I did expect a call from them but it was never received.

They have contacted me recently for follow up work but the entire experience was bad enough that I will not consider them for service again.

Welcome to the epitome of The Customer is ALWAYS Wrong! .........I have been with these guys for about 6 months. Where to start....well, first let's start with Ryan Lucas (owner). He doesn't take responsibility for ANYTHING.  Any I mean ANYTHING. .....Cigarette butts in the yard? Not his guys. .....Halfway uprooted trees sticking out of the ground for your kids to impale themselves on? My guys ran out of time (they were there 15 minutes)......Leaves blown everywhere except into a trash can and any outdoor furniture overturned and flung about like a hurricane rolled through?.....Broken irrigation lines, trash left behind, rude workers, sloppy work?!?  They've got it ALL! .....Ryan will deny any and all of it til you bang your head against the wall because you've decided you can't listen to one more second of him droning on and on about how he and his crew are the dream team of lawn care......I've never called someone a worm before, but that's the term that's coming to mind....Or weasel. Call and talk to him and you'll understand.  What you WON'T understand are the likely undocumented illegal aliens that come to demolish your yard on a biweekly basis. Every time these guys come, a new GEYSER is spraying out of my irrigation line. Pics to prove it--and every Thursday after they come, magically I go outside to see Ol' Faithful sprung from one of the lines. Maybe it's just a coincidence?  I could seriously go on for pages of how bad the quality of the work is, or how they are more expensive than almost any other yard service, but you can just take my word for it (and ALL these other Yelpers), that this is a sham.  His last voicemail to me after I called to talk to him after a newly terrible job was bestowed upon my yard was I think we should part ways since you're not happy with us...HA!  He fired me as a client for complaining that his crew destroys my yard!!!  Honestly so bad--he's a pathetic excuse for a business owner--and a man for that matter. Worm. And again, first time I've ever even thought to call someone that 1940's term of endearment.  I think I'll report him to the BBB. AWFUL.  Oh, and it looks like he always responds to people's terrible reviews on here (notice the theme yet of how he's never wrong?)--I can't wait to see what he says about me. I'll post pics of their work so everyone can see what they deem as acceptable work. This isn't just the worst lawn care company--it's the worst anything company.

Highly recommend this company! Everyone was polite and professional. Eric, the owner, is very honest and straightforward. Had 2 palm trees that needed to be cut down but were in a precarious position, close to the walls in the yard. He laid out for me the risks associated with bringing both trees down. He was able to get both trees cut down quickly and efficiently with no damage to the walls or concrete walkway. Yard was totally cleaned up with no left over mess. Will definitely be calling him again for more tree work in the future.

Maybe the best experience I've ever had with palm tree trimmers. Got here on time, got the job done quickly, cleaned up everything and did a nice job on the trees. I'll definitely use them again next year!

These people did exactly what they said they would do.  I contracted to have two palm trees removed.  Johnny contacted me with a bid that was very competitive to others I had received.  He and his crew showed up when they said they would, worked very professionally, and completed the job in about three hours.  They hauled away all of the trash from the job, including all of the trees.  They also ground the stumps to several inches below the ground level.  They were considerate of me and my neighbors and were careful to have their COVID masks on anytime they needed to talk with me.  I highly recommend this company.

Geronimo was awesome, he and his crew did a great job on a small paver and turf project. He is very professional and takes pride in his work.

Highly recommend!

Responded immediately to my request to quote. Scheduled an appointment to walk the property and give an estimate. Showed up right on time.

Gave me a fair estimate and scheduled sevice two days later. Again showed up right on time. Very kind and professional, worked quickly and got the job done.

This is my first time hiring a landscaping Company, and I'm very appreciative that it was so easy with Geronimo, especially as so many other Companies are not quick to respond to requests to quote and/or do not show up on time.

They came out next morning! Competitive price and very responsive on Yelp messaging. Was able to fully book and pay remotely while I was at work. They did a good job!

Astonishing Landscaping is astonishingly terrible and don't even know landscaping 101. George is the worst landscaper I have ever hired across all 10 states I have lived. He didn't even complete the job he was paid for or clean up the terrible job he did do. He literally did half of the job he was paid for only to leave mid way and  never to be heard of again. If you desperately need to hire George, make sure to pay George AFTER the work is complete and don't make the mistake I did by paying up front because you really do need to verify that the job you paid for is complete, just absolutely terrible.

Came out and cleaned up my yards. Showed up on the day and time he said he would, and even care back to fix a couple things a few days later. Definitely looking forward to using him again.

I was referred to Lucas Lawn and I have to say it was the best referral I could have received.  They not only are SUPER honest but extremely professional.  Jourdan was prompt and did a very neat and detailed job taking care of my palm trees.  He even went out to his way to make sure my property was secured and safe before he left.  I look forward to utilizing their services throughout the year.  You get what you pay for!  If you want quality work from some guys that truly understand the needs of each tree, then you want to give Lucas Lawn and Yard Care a shot.  You will not be disappointed.

These guys are great if you just need a basic trimming or removal. If you need anything else they're largely useless as they seem incapable of following simple directions.

The first time we had them out they were trimming some trees and were supposed to remove a dead one. The trees looked nice but they forgot to remove the dead one. The next time we asked them to come give us an opinion on whether one of our trees was killed by bugs or by sunburn from overtrimming (by a different company). They gave is a quote to remove the tree and nothing else. The wind a couple days ago partially knocked over one of our trees so we had them out to give us a quote on how much it would cost to save the tree. This was communicated to the office as well as in person and yet we only received a quote for removal. We'll be finding a different company with people that actually listen.