Best Security Camera Installation in Phoenix AZ

These folks have been so very helpful, on a couple of occasions 1.  Getting a key made, which they did very quickly/cheaply.   2.  Went in to see about getting special-order locks for the cargo carriers on my motorcycle. They are made in italy.  One helpful & friendly employee told me how I might go about it, but also offered to clean it up with graphite and oil it too.  Really helped!  Hardly need new locks for the time being.  Didn't charge me either.

I had a great experience with Kevin from ARCO Lock and Security. He re-keyed my house and reset my garage door opener after I moved in to a new-to-me house. He was clean, fast, efficient, friendly without a bunch of chit-chat -- he knew what he was doing -- and I felt safe with him on my property. Based on my single experience, I recommend ARCO Lock and security with out hesitation.

Tom is punctual, pleasant and has repaired our stuck latch. Job is well done !!!

My wife and I recently purchased a home and needed to re-key the entire place. I called several places and they all were pretty expensive and didn't seem to really care about my business...

I received in the mail a flyer for Keys Please and thought I would call them up to see what they had to offer. Ernie (the owner) answered and scheduled me right away for the following day.

He showed up right on time and changed all my locks and gave us new keys too. Great price and great service. He assisted me over the phone with what locks to choose and also in person. Really nice guy and I appreciated his help. I'll definitely use him again in the future.

I just wanted to update and share a frustrating situation that was handled professionally and ethically. To many times consumers get taken advantage of. This owner got it right and hit a home run.
I am sure these technicians are very good at their job. The technician I dealt with and the gentleman on the phone were very polite. I had an issue with the digital lock on my gun safe. I called them to come out and get in to the safe. They dispatched someone pretty fast. I was actually able to get in the safe immediately after I got off the phone with them. I called them back immediately and notified them I was able to get in the safe. I requested they come out and change the lock and the key pad to avoid any future issues. The gentleman showed up removed 4 screws and stated he had the wrong mechanism. He stated he would find the part and call me to install it. He also charged me $65.00 for the service call under the premise that I would not be charged this again when they returned to install the new mechanism. Three days or so went by and no body called. I called and spoke to a gentleman and he stated they were unable to find the part. I explained my frustrations about being charged for absolutely no work. He said he would call me back in a day or so. He did not. I called him today. Once again he stated they could not get in touch with the manufacturer. He said they would not refund me the $65.00 service call fee. I explained they did not "service" anything. He stated they were not charging me to try and find the mechanism or the leg work as he called it. This in my opinion is very poor business ethic. Their employee who had the make model and serial number for my safe showed up with the wrong part. Absolutely no work was done. Had they have followed thru on any of the original agreement I would happily pay them. They did not. This practice right here would not fly in my line of work. Dishonest to say the least.
     After posting this I was immediately contacted by the owner. After a very pleasant conversation he offered to refund the money. This is customer service right here. He assured me this is not how they do business.

Quick service. Called to setup the appointment and the technician arrived right on time. He told me $15/per lock on the phone (8 locks). Looked at our locks and said they were too old (15 yrs) and said it would be $300+ to rekey the locks since they were so old . So we paid him a $35 service fee for coming out and then went to Home Depot to get the locks to do ourselves.  We paid $60 for all the dead bolts and locks we need. The more I think about this the more upset I get. He wanted to charge us over double what he said on the phone.

I had to change this review from the original since we had to write a review to get the yelp discount before the guy even started service.

These guys are great. I saved a lot by using them to program a new key fob I had purchased. Way cheaper than anywhere else in town, especially dealerships. I highly recommend them.