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I recently needed a locksmith and I gave United Lock Service a call. I had previously used them and was pleased with their service. They responded promptly (again), Nate was professional, efficient and did a great job. Strong work!

The deadbolt on our front door stopped working.  It was stuck in locked position, so we literally could not use our front door.  We also had another door leading to the garage that would lock if it shut too hard, so we had a few incidences of being locked out the house.  The front door was more urgent and I found West Valley Locksmith.  I had bought the locks, I just needed someone to do the work for the 2 doors.  I called them around 4:30 and by 5:30, Daniel was at my house working on the locks.  I could not have been more grateful for the quick response and service.  Daniel was a really nice guy, very personable and efficient.  He clearly knows his craft.  Less than an hour later, he was done and locks were working perfectly!!  I could not be more happy and satisfied with the work he did.  I have no hesitation in recommending  West Valley Locksmith to everyone .  They are now my "go-to locksmith" for any lock issues I may have.  Really great service and reasonable pricing.

I only write reviews for exceptional service or extremely poor service. Unfortunately, this is the latter. After calling and requesting a duplicate key for my 2003 Honda CRV in late March, I was told they were out of stock and would have it in within a week. I was told I would be called when it came in. No one called, so I called back. My order had been lost by the post office, so they said they would call me back as soon as it arrived. A week passed, no one called. I called back and was told they were still dealing with the issue. I asked to speak to the manager to get a better understanding of the timeline. He promised me he would resolve the issue and call back in a week. No one called, so I called back. Still no resolution. This went on for 2 months! During this time, no one ever called to give me an update. I called back every week and was told the same thing, "We will call you". This is professionalism and business 101 that unfortunately this company is failing at. I'll be taking my business elsewhere.

They got me in my house but to charge $200 for 10 minutes work seems excessive. The website said house lock outs cost between $60-$100. Not what I was charged. They sent a different company out and I didn't even know they were doing that. Be aware they get ya when you're desperate.