Best Salt Water System Repair in Phoenix AZ

its almost a year and still pool not done, now there is not much left and now the holidays are coming. Oh well I would say don't expect much with this company. i'm sure now that i posted something someone will call. My husband and i were told this would not take a year, well its almost a year, and they got their money for what they have done so far, so i guess that means the customer can just wait. just very disappointed, I would say look for a different builder, that might have more workers and better communication. They are very nice people, but as far as communication, not so great, but hey they got their money, I'm sure when it comes time and I have to pay they will want all their money really fast, to bad I can't put them on the back burner. oh well.

Excellent service!  They have been 100% responsive to all our pool issues and repair work.  They also have an excellent paperless payment system!

Fantastic customer service! Very prompt and thorough. I highly recommend smart pools for new builds, repairs, and weekly service! They actually care about when customers.

Refinishing a pool is a daunting and expensive process that few homeowners look forward to. After owning the home for 4 years, I learned that a build flaw with a popular defective bond beam rounded edge style that our pool was installed with never should have been used in the first place as chunks of pebbletec and large cracks started to appear. Based on the cost estimates I saw online, I spent a month interviewing pool companies and collecting quotes (accidentally became a mini expert in all things refinishing in the process!) and after 5 different company visits, I chose Shane and Cool Blue Pools. His communication, professionalism, pricing and quality far exceeded our expectations and we're thrilled to have a brand new looking pool. He finished ahead of schedule, coordinated with my existing pool cleaning crew throughout the process and we couldn't be happier with the experience or the outcome. I'd highly recommend Cool Blue Pools for any pool resurface/refinish project, especially if you've been blessed with rolled bond beam!

We have had Randy as a pool guy for five years.  Being first time pool owners, we were apprehensive about how to take care of our pool.  We contacted Randy and he has taken care of our pool since the beginning.  He is always willing to show me how to operate different features with our system.  He has always been quick to respond to phone calls or text messages.  Very dependable and good communicator.

First of all Tony and team are awesome! I was actually slightly nervous to use Budget Pools because their price was so much lower than other quotes I received and I wondered if any quality would be sacrificed. Totally not! Everything was done super professionally, clean, neat organized and looks awesome. Tony was able to walk me through the process and the different things I wanted done and the pool looks awesome. I was also very impressed how quickly the whole project came together. The pool looks awesome and I've gotten so many compliments on it already. I unconditionally recommend Tony and love my new pool!!!!

Our waterfall and slide was falling apart. We hired Love Your Pool Az. Turned out awesome!  Would highly recommend them if you are looking to do the same.

I purchased my home November 2021 and Sonoran newly remodeled/resurfaced the pool before I purchased it. Within a month of owning the home a pool leak was discovered coming from the pool light, and skimmer throat seal. I contacted Sonoran Water Custom Pools and Spa and was told because I am a new owner that the warranty is not transferrable. I thought to myself okay that's weird that they don't stand behind their service. So I went ahead and spent over $1000 to drain the pool and fix the leaks. Additionally it was recommended that I fix the foundation bellow my pool pump because the pump was placed over unstable ground.
Now 5 months later another water leak is discovered. This time the tile is found to be cracked leading to the pool steps. Why is the pool that is newly resurfaced already having cracks in the tile and pebble tec? Both my leak detection professional and pool maintenance person were surprised that this is happening so soon after the pool was resurfaced. The only logical answer as to why is that the pool company didn't fix all the problems under and around the pool before it was resurfaced.
I have reached out the Sonoran about these problems and haven't received a call back. If they are a reputable pool company they should care about the quality of their work and stand behind their services. I am afraid what other leaks and cracks this pool will have in the future because in less than 6 months I have had 3 sources of leaks. I do not recommend anyone uses this company until they start taking responsability for the services they provide.