Best Cleaning System Repair in Phoenix AZ

Matt and his team did a great job resurfacing our fiberglass pool in just a few days. Matt was straightforward with the price, did what he promised, was done on time, and cleaned up nicely. I would recommend Matt's Magic Pools to anyone who needs their pool resurfaced. We'll done fellas.

They replaced our waterline pool tile.  It looks great and they were very responsive and professional.

Fantastic customer service! Very prompt and thorough. I highly recommend smart pools for new builds, repairs, and weekly service! They actually care about when customers.

I can now sleep through the night without worry that my kitchen was going to flood. Trysten was quick to respond, had no silly fees and was very flexible to work with. He was here within a couple hours of first contact. Brought in his case of tools and got to work. quick, clean, polite and respectful. Very happy with his services!

Don't waste your time with this company. one week they didn't add chemicals to pool, (pool water was/is cloudy) or empty any of the baskets, they left my pump motor running when it wasn't primed up. I called (tried 3 times plus text before he finally answered his phone) and asked about everything. He said he wasn't sure and he would call his guy and call me right back. He had his technician come back out the next. he took care of everything except treating the water for its cloudiness (phosphates). The next week they emptied all the baskets, backwashed pool, added chems tabs to floater but didn't take care of the phosphate issue once again. they also didn't re prime the motor basket so motor was running once again with no water. Yes, you would think something is wrong with my pool itself but i went and primed up the pump and turned the timer on and you know what happened....everything started working including the Navigator in the pool that was not moving when they serviced and left motor running. I tried to call the company back and ask whats going on. 3 attempts to call and 2 texts messages over a 3 hour span nothing. won't answer or return my call. then finally i get a call back and he says he can no longer service my pool because I'm being to demanding....umm, no, I'm just asking why its so hard to do your job?!

I hope this helps anyone looking for future pool service.

At first they were great. But the last two months not dependable. We found plastic bags in both filters and alot of algae because they haven't shown up for three weeks!

I'm so grateful to basically have a new pool from Tony!!
I was nervous about spending so much money to bring it from 1971 to 2018, but Tony helped me feel more comfortable about the process. He also took my vision for the beach area of the pool and made it even better than I had imagined! I literally feel like a kid at Christmas and cannot wait to lay in lounge chairs with an umbrella in my new pool!
Thank you Tony!!

Fantastic Pool Service! He was on time and thorough and very reasonably priced. My pool system was in abysmal shape and he got it running in no time at all

I purchased my home November 2021 and Sonoran newly remodeled/resurfaced the pool before I purchased it. Within a month of owning the home a pool leak was discovered coming from the pool light, and skimmer throat seal. I contacted Sonoran Water Custom Pools and Spa and was told because I am a new owner that the warranty is not transferrable. I thought to myself okay that's weird that they don't stand behind their service. So I went ahead and spent over $1000 to drain the pool and fix the leaks. Additionally it was recommended that I fix the foundation bellow my pool pump because the pump was placed over unstable ground.
Now 5 months later another water leak is discovered. This time the tile is found to be cracked leading to the pool steps. Why is the pool that is newly resurfaced already having cracks in the tile and pebble tec? Both my leak detection professional and pool maintenance person were surprised that this is happening so soon after the pool was resurfaced. The only logical answer as to why is that the pool company didn't fix all the problems under and around the pool before it was resurfaced.
I have reached out the Sonoran about these problems and haven't received a call back. If they are a reputable pool company they should care about the quality of their work and stand behind their services. I am afraid what other leaks and cracks this pool will have in the future because in less than 6 months I have had 3 sources of leaks. I do not recommend anyone uses this company until they start taking responsability for the services they provide.