Best in
Top notch cleaning guy. Very thorough and takes pride in his work. Goes above and beyond. Highly recommend.
Phoenix, AZ
We had our home cleaned today for the first time and it was a very good experience. They arrived on time and were very friendly and thorough with their work. The price is reasonable and the quality is great!
Phoenix, AZ
I was in need of some serious cleaning prior to vacating the apartment I occupied for 1.5-years. Was referred to Spotless 'n Serene Cleaning by a local vendor.
What I can tell any is that the service is second to none Karen provided. Very thorough in ensuring the place was spotless (hence the name), I would highly recommend Spotless'n Serene.
Any cleaning services needed in the future, there's no doubt of who I'm calling for a thorough cleaning. You "will not" be disappointed by the service...GUARANTEED!
What I can tell any is that the service is second to none Karen provided. Very thorough in ensuring the place was spotless (hence the name), I would highly recommend Spotless'n Serene.
Any cleaning services needed in the future, there's no doubt of who I'm calling for a thorough cleaning. You "will not" be disappointed by the service...GUARANTEED!
Phoenix, AZ
Great service! Arrived on time and did an amazing job. The master and bath were spotless. Rates were very reasonable as well. Will definitely use thier service again in the future.
Phoenix, AZ
We made plans for Victor to come out on Monday and clean my house.texted and I called to confirm our appointment together on Monday. He no called no showed and did not return any of my calls or texts. Very unreliable.
Mesa, AZ 85203
Sandy and team are always very thorough and conscientious, paying attention to the details. They are also very pleasant to interact with. They are highly recommended.
2521 E Bell Rd Phoenix, AZ 85032
I wish I could leave a raving review, but the whole experience left me regretting using the service. Esperanza ( the owner) was referred by one of her friends. When I initially reached out, Esperanza set a day she would come by to give me a quote to do just a general cleaning of my new home for a move out/move in cleaning. I then heard back from her the morning we were to meet and was told since her other client who lived in the area had canceled she no longer could come by for the quote, but could go off the square footage. I then gave her the information, but then was put into contact with her operations manager Kristin. Kristin went through everything I wanted done, as well as other services they offered. I was given a rough estimate and told a final price would be given at the time of service. She also told me to pay either venmo, zelle, or cash upon the final service. I eventually scheduled with them for a Monday at 8AM.
Monday came around and the team was 15 minutes late arriving to start. Once they were ready, we went through once more what I wanted done. The bathrooms, shutters, kitchen, and ceiling fans were to be done. Kitchen appliances and were flooring were to be left for a later cleaning. I left Esperanza and her team to it and was told to be back prior to them finishing. I left and arrived back just before 11am, at that time Esperanza said they were just about finished and packing up. I was expecting to come back to a fresh smell, but didn't. I started checking the bathrooms and they seemed ok. At a glance the kitchen seemed ok and the shutters also seemed fine. The team seemed to be in a hurry, so as I'm asking for Esperanza's information for Zelle she then informed me to Venmo the money to the operations manager I initially contacted. I gave a $30 cash tip to each of her two team members, then sent the final price of $300 plus $30 tip for Esperanza. I thanked them and they were on their way.
It wasn't until later that day, my husband and I were going back through and saw the kitchen and pantry had not been touched. I immediately reached out to Kristin, since she is the one who set the appointment. She said that Esperanza apologized and did not mean to miss this. The kitchen is quite large and with almost three hours, I can't see how this could be missed. You literally have to walk through the kitchen to get to parts of the house. Kristin then said Esperanza wanted to come back out and fix it, so we set the date for Saturday, the same week of the cleaning. The day they were to return I get yet another text of how another client in the area had canceled so she could refund $30 or take $30 off the next cleaning because she would no longer be coming (*insert eye roll). So I paid $300, the job wasn't done correctly the first time and instead of coming back to insure business for a "next time", cancel and only refund $30. So she got the full amount and gave back the tip. Thanks but no thanks. Moving forward with another company in the future.
Monday came around and the team was 15 minutes late arriving to start. Once they were ready, we went through once more what I wanted done. The bathrooms, shutters, kitchen, and ceiling fans were to be done. Kitchen appliances and were flooring were to be left for a later cleaning. I left Esperanza and her team to it and was told to be back prior to them finishing. I left and arrived back just before 11am, at that time Esperanza said they were just about finished and packing up. I was expecting to come back to a fresh smell, but didn't. I started checking the bathrooms and they seemed ok. At a glance the kitchen seemed ok and the shutters also seemed fine. The team seemed to be in a hurry, so as I'm asking for Esperanza's information for Zelle she then informed me to Venmo the money to the operations manager I initially contacted. I gave a $30 cash tip to each of her two team members, then sent the final price of $300 plus $30 tip for Esperanza. I thanked them and they were on their way.
It wasn't until later that day, my husband and I were going back through and saw the kitchen and pantry had not been touched. I immediately reached out to Kristin, since she is the one who set the appointment. She said that Esperanza apologized and did not mean to miss this. The kitchen is quite large and with almost three hours, I can't see how this could be missed. You literally have to walk through the kitchen to get to parts of the house. Kristin then said Esperanza wanted to come back out and fix it, so we set the date for Saturday, the same week of the cleaning. The day they were to return I get yet another text of how another client in the area had canceled so she could refund $30 or take $30 off the next cleaning because she would no longer be coming (*insert eye roll). So I paid $300, the job wasn't done correctly the first time and instead of coming back to insure business for a "next time", cancel and only refund $30. So she got the full amount and gave back the tip. Thanks but no thanks. Moving forward with another company in the future.
Glendale, AZ 85305
Got a call back from Jessica about my inquiry about what they would charge for cleaning my house. Got a per hour figure that they charge for cleaning. Was told time it would take would depend on how clean the house was. I wanted an estimate and asked if they would look at the house first and give me an estimate and I was told they would not do so. But that they would show up to clean the house and then determine how much it would cost me. This is to clean a house before I move in and I wanted everything washed down and cleaned so that I could have painters in to paint the entire interior of the house. So since they do not want to look at the house and give me an estimate to clean, I will go elsewhere to have my home cleaned.
Phoenix, AZ 85027
This was my 1st time using a cleaning service. Who trust strangers coming into their home? Uuuggghhh--not me! I was hesitant at first as any sane person should be. But, I got a positive vibe from them.
Also, I left them in my home to pick my kids up. When they left my house was above my A TYPE personality expectations, and, they left with the items they came with. Cleanliness was superb-trustworthiness was priceless!!!
Also, I left them in my home to pick my kids up. When they left my house was above my A TYPE personality expectations, and, they left with the items they came with. Cleanliness was superb-trustworthiness was priceless!!!
Phoenix, AZ
This company Scammed me. They charged my account 6 times and have yet to do any work or return my calls and messages. Discover card is disputing all charges.
Phoenix, AZ
They didn't even clean my House! As in showed up an hour early and when I asked the maid to wait so I could put my animals away and get changed she got in her car and left. Got a call saying that she didn't have time to wait for me which confuses me because she was scheduled to clean for two hours. The business not only did not send someone else out they should have upgraded for the inconvenience. Horrible experience horrible on Groupon's part for advertising with them.
Better off doing it my self! So disappointed in the unprofessionalism.
Better off doing it my self! So disappointed in the unprofessionalism.
Phoenix, AZ