Best in Phoenix AZ
This is one of the best experiences with construction we have had. This company is responsive, does what they promise, keeps their schedule, is clear and communicates well regarding the job. And finished ahead of schedule.
4340 E Indian School Rd 21-557 Phoenix, AZ 85018
It doesn't get any better than this. First off, let me say I've experienced the worst of the worst when it comes to contractors so I know how bad it could be. However, All Terrain is the most professional, friendly, efficient and prompt company I've ever worked with. Adam came out and talked with us about our yard and I basically told him to do whatever he thought would look the best, because I read the reviews here and trusted that he knew what to do. I am SO glad I did!
The yard was completely transformed from dust/dirt to a beautiful and aesthetically pleasing hardscape. I was amazed at how much everyone got done in only 8 hours (it took 6 men working to get that done). I had total confidence in everyone from Michelle who answers the phones to Adam, who came out so quickly to the hard workers that were so meticulous and professional at the job site. I would recommend All Terrain to anyone wanting to avoid the pitfalls of cheap or DIY projects. These guys are professionals. Cleaned up after themselves, and advised us on how to care for the yard.
I will be calling All Terrain to maintain this beautiful yard and may ask about the back yard now!
Update: unfortunately I had to adjust my rating after work was done because of the lack of aftercare and followup. Adam advised me to call once grass began to come up for treatment, which is essential when you don't put down landscaping fabric, as Adam suggested when he gave the initial estimate.
I called repeatedly every day for a week, being told by the very nice receptionist that he would call me back, and would come out later in the week. Calls were never returned and weed/grass control had to be contracted to someone else.
seems like he just couldn't be bothered to provide the promised work which was a small job, once the major work had been completed. Very disappointing because of the great reviews here and the exceptional work done up to this point.
The yard was completely transformed from dust/dirt to a beautiful and aesthetically pleasing hardscape. I was amazed at how much everyone got done in only 8 hours (it took 6 men working to get that done). I had total confidence in everyone from Michelle who answers the phones to Adam, who came out so quickly to the hard workers that were so meticulous and professional at the job site. I would recommend All Terrain to anyone wanting to avoid the pitfalls of cheap or DIY projects. These guys are professionals. Cleaned up after themselves, and advised us on how to care for the yard.
I will be calling All Terrain to maintain this beautiful yard and may ask about the back yard now!
Update: unfortunately I had to adjust my rating after work was done because of the lack of aftercare and followup. Adam advised me to call once grass began to come up for treatment, which is essential when you don't put down landscaping fabric, as Adam suggested when he gave the initial estimate.
I called repeatedly every day for a week, being told by the very nice receptionist that he would call me back, and would come out later in the week. Calls were never returned and weed/grass control had to be contracted to someone else.
seems like he just couldn't be bothered to provide the promised work which was a small job, once the major work had been completed. Very disappointing because of the great reviews here and the exceptional work done up to this point.
Phoenix, AZ
Tree Trimming Experience:
Montoya's team was very responsive both times I've requested quote from them. Even though I did not end up using them the first time, they were very courteous and quickly provided a quote both times. The second time I requested a quote we decided to work with Montoya's Landscaping.
They did an amazing job cutting down the dates and trimming the hanging branches and the protruding stems from old branches. They did a wonderful job cleaning up, taking away all branches and removed practically all the fallen dates. We've had situations where the clean up was not up to par. They were also true to their quote and were very timely arriving at the scheduled time!
Montoya's team was very responsive both times I've requested quote from them. Even though I did not end up using them the first time, they were very courteous and quickly provided a quote both times. The second time I requested a quote we decided to work with Montoya's Landscaping.
They did an amazing job cutting down the dates and trimming the hanging branches and the protruding stems from old branches. They did a wonderful job cleaning up, taking away all branches and removed practically all the fallen dates. We've had situations where the clean up was not up to par. They were also true to their quote and were very timely arriving at the scheduled time!
Apache Junction, AZ 85120
They did a fantastic job repairing and restoring our outdoor travertine! Responsive and reliable! Thank you for great service!
Phoenix, AZ
I recently had concrete slab stitching done by Gaje. Owner J R is really pleasant to work with. The crew was on time to start and one time to complete. Workmanship is good. I will come back in a year or so to comment on the longivity of the fix. So far I am happy. I would recommend Gaje to anyone that needs floor stitching.
Phoenix, AZ
Quick to respond. Came out right away to give quote and was very reasonable. Nice, personable guy and very knowledgeable. Did exactly what he said. Great quality work and attention to detail. Exceeded my expectations! Highly recommend to anyone needing concrete work!
Glendale, AZ 85310
Had an old plaster pool that was in need of some TLC reached out to multiple companies to figure out timelines and costs. Pool Remodeling Brothers came through, they were competitively priced and there timeline from start to finish was just under 2 weeks. The final product looks amazing, can't wait to enjoy it this summer! Will definitely be calling when I'm ready to redo the pool deck.
Phoenix, AZ 85035
Highly recommended, prompt service and excellent result! I am experienced with multiple properties in real estate and construction, believe me when I tell you these guys are good. I plan to use them again in the future.
Phoenix, AZ
Excellent communication and prompt service!
The crew worked tirelessly all day long on our yard which needed a lot of TLC. It looked nothing short of outstanding when they left. Thanks to Paul, Freddie and the rest of the crew for all your hard work!
The crew worked tirelessly all day long on our yard which needed a lot of TLC. It looked nothing short of outstanding when they left. Thanks to Paul, Freddie and the rest of the crew for all your hard work!
Phoenix, AZ
After a long search for a landscaper to do our backyard (we had 10 come out to quote us before him), we landed on Isai and his team. I messaged them through Yelp and they responded quick and came within a couple days to give me a quote. I was really unsure with what I wanted to do with my backyard but Isai came out and had some great design ideas for me and my wife. We had a good conversation with him and both felt then and there during the estimate that he was the one we wanted to go with. Isai communicated with us and answered his phone when we called with trying to get this scheduled. Huge plus since a lot of the other landscapers we got quotes from did not call back or took a few days to call back. We had mostly concrete that needed to be demo'd and then we were going to put some pavers in and turf. Isai's team came out and did an phenomenal job. It turned out a lot better than I expected and I love it! I would definitely recommend using Bless Tierra for your landscaping needs!
Phoenix, AZ
I manage a small garden style apartment in Phoenix, and needed asphalt repair and sealing and striping work done after major plumbing repair work that opened up my asphalt.
Ivan and his team did great work cleaning up the open trench, saw cutting where the asphalt was jagged, and doing additional compacting prior to the asphalt repair.
They also came back the following weekend to do the sealing work and striping. I wasn't able to be on-site, but had no problems trusting Ivan to do the job right and with quality. His price was reasonable and fair. Though I paid more due to the extra asphalt needed, that was due to the plumber's work.
Highly recommend him and Wild West if you have any asphalt work.
Ivan and his team did great work cleaning up the open trench, saw cutting where the asphalt was jagged, and doing additional compacting prior to the asphalt repair.
They also came back the following weekend to do the sealing work and striping. I wasn't able to be on-site, but had no problems trusting Ivan to do the job right and with quality. His price was reasonable and fair. Though I paid more due to the extra asphalt needed, that was due to the plumber's work.
Highly recommend him and Wild West if you have any asphalt work.
Phoenix, AZ
On a whim last September my husband and I stopped in to investigate the possibility of upgrading our backyard. We knew kinda of what we wanted and just wanted to see what was out there. We met with Cindy. She listened. Then Russell came over to introduce himself. What I wanted was a one stop shop. I got it. Selected patio cover, travertine pavers, shades. Arranged for an onsite inspection with Russell and got a price. We requested drawings for the HOA and they were delivered electronically. January 6, 2021 was start date & completed by January 20, 2021. We did wait 4-5 additional weeks for shades which we knew about in advance. Kudos to Cory the GC. No surprises. Shot out to all the installers Justin & Tyler for the education and top block install. Note: We asked Cindy that we wanted a start date that would get all the demo & installs done in a row. That happened. Now with a broken arm that keeps me at home - that space is a welcome addition! THANKS
1510 E Bell Rd Phoenix, AZ 85022
I had Arrowhead install a new deck in 2016 for $10,000+. To be fair they did a nice, timely job on the install. Then...
1. The deck you they installed for $10,000+ lasted one summer before it began to crumble in places.
2. The crew that made the warranty repairs the next year didn't attempt to match the original deck color or design and informed me that was the best they could do.
3. The fix didn't last the summer and after putting up with it for a couple of seasons I contacted them to express my displeasure. See attached email.
4. John Trice from Arrowhead and Rusty Gonzales from Preferred Deck Systems and I had a meeting on January 14, of this year to discuss the problem. At that time, Ms. Gonzales rather smugly informed me that the problem was not hers and that, Many homes in the area where the concrete was poured in the '90s have this problem because inferior concrete was used. She also told me that I should use an acid wash because the pH levels in my water is bad. Side note: I was not initially informed of the potential concrete problem nor the acid fix. Also, Mr. Trice had previously informed me in an email that he had, Never had a deck do this, so there seems to be some contradiction in the stories I am being told. I would also wager that new customers aren't being informed of this potential problem even though Ms. Gonzales claims it is a common one.
5. At the conclusion of our January 14, meeting we agreed that Mr. Trice would send me an estimate to address just the problem I currently have, provide another estimate to install a deck that would last even with the 1990s inferior concrete, and finally, Rusty Gonzales was to send me more information as to how best to prepare and use the acid wash.
6. While I have received Arrowhead estimates, I have not heard anything from Rusty Gonzales.
The two estimates I received to remedy the problem were:
* Replace the sections that initially lasted only 8 months for $4,300. This means I'll have to pay an additional $4,300 to install decking around the pool that will not match the patio and - since the same materials will be used as the original - could not be expected to last any longer. I essentially would need to be prepared to pay several thousand dollars every couple of years to maintain a mismatched patio/pool deck that I purchased from a company who originally sold me on the idea that they provided the best quality.
* Install Travertine Pavers for $16,815. This means that I would end up paying over $26,000 for a project that was originally a little over $10,000 and I would be hiring the same company and supplier whose product didn't last 8 months. Also, if the offer only covers the area around the pool I would have a pool/patio area that was mismatched to say the least.
So in conclusion, if you have deep pockets and don't mind paying for deck repairs over and over again that won't match the original you may consider this company. As for me, I'm going find some deck patching goop and do it myself. As the pictures show, my deck can't look any worse.
----------------------------------
Following is a January, 2020 email from Arrowhead owner stating he, Never had a deck do this. This was shortly before our meeting when he and the material supplier suddenly remembered that this was a common problem and the word efflorescence was used for the first time:
I would be happy to take a look at the issue; something is definitely wrong. We have never had a deck do this so I am interested in finding A cause and a solution.
Please contact me with any questions or concerns. I look forward to hearing from you.
Thank You,
John Trice, Owner
Arrowhead Deck and Concrete, LLC
[email protected]
Ph. (623) 680-2248 | Fx. (623) 376-7216
ArrowheadDeck.com
1. The deck you they installed for $10,000+ lasted one summer before it began to crumble in places.
2. The crew that made the warranty repairs the next year didn't attempt to match the original deck color or design and informed me that was the best they could do.
3. The fix didn't last the summer and after putting up with it for a couple of seasons I contacted them to express my displeasure. See attached email.
4. John Trice from Arrowhead and Rusty Gonzales from Preferred Deck Systems and I had a meeting on January 14, of this year to discuss the problem. At that time, Ms. Gonzales rather smugly informed me that the problem was not hers and that, Many homes in the area where the concrete was poured in the '90s have this problem because inferior concrete was used. She also told me that I should use an acid wash because the pH levels in my water is bad. Side note: I was not initially informed of the potential concrete problem nor the acid fix. Also, Mr. Trice had previously informed me in an email that he had, Never had a deck do this, so there seems to be some contradiction in the stories I am being told. I would also wager that new customers aren't being informed of this potential problem even though Ms. Gonzales claims it is a common one.
5. At the conclusion of our January 14, meeting we agreed that Mr. Trice would send me an estimate to address just the problem I currently have, provide another estimate to install a deck that would last even with the 1990s inferior concrete, and finally, Rusty Gonzales was to send me more information as to how best to prepare and use the acid wash.
6. While I have received Arrowhead estimates, I have not heard anything from Rusty Gonzales.
The two estimates I received to remedy the problem were:
* Replace the sections that initially lasted only 8 months for $4,300. This means I'll have to pay an additional $4,300 to install decking around the pool that will not match the patio and - since the same materials will be used as the original - could not be expected to last any longer. I essentially would need to be prepared to pay several thousand dollars every couple of years to maintain a mismatched patio/pool deck that I purchased from a company who originally sold me on the idea that they provided the best quality.
* Install Travertine Pavers for $16,815. This means that I would end up paying over $26,000 for a project that was originally a little over $10,000 and I would be hiring the same company and supplier whose product didn't last 8 months. Also, if the offer only covers the area around the pool I would have a pool/patio area that was mismatched to say the least.
So in conclusion, if you have deep pockets and don't mind paying for deck repairs over and over again that won't match the original you may consider this company. As for me, I'm going find some deck patching goop and do it myself. As the pictures show, my deck can't look any worse.
----------------------------------
Following is a January, 2020 email from Arrowhead owner stating he, Never had a deck do this. This was shortly before our meeting when he and the material supplier suddenly remembered that this was a common problem and the word efflorescence was used for the first time:
I would be happy to take a look at the issue; something is definitely wrong. We have never had a deck do this so I am interested in finding A cause and a solution.
Please contact me with any questions or concerns. I look forward to hearing from you.
Thank You,
John Trice, Owner
Arrowhead Deck and Concrete, LLC
[email protected]
Ph. (623) 680-2248 | Fx. (623) 376-7216
ArrowheadDeck.com
1502 N 29th Ave Phoenix, AZ 85009
I hired Omar to pour a 14 x 14 slab in my back yard. His crew was supposed to be at my house at 630. They didnt show up till 730, that should have been my first clue not to use them. All was good in the beginning, till i noticed concrete on my pavered driveway. I asked Omar about it. He said it will come off. Little bit later I noticed that it was splattered all over and a trail going to my back yard. They tried scrubbing it with brushes. When they said they was done the pavers were wet. I told Omar that i needed to see them when they dried to see if it was taken care of. Omar began to start yelling causing and threatening physical harm to myself and property. The company that Omar hired to deliver the concrete poured acid over my paver and totally discolored them. To make a long story short, i would not used Omar EJs allstate finsh for anything.
Phoenix, AZ
Very disappointed. Scott initially missed our first appointment but called to reschedule. When he did come, he walked through our yard, took pictures, and said he'd work up a design. He never called back, no email, no communication. I called a couple of times but figure something happened. Better than the 2 other guys who made appointments but never showed, but not by much.
http://www.arizonadreamscapes.…
Surprise, AZ 85374
Kendall could not assist me with what I was looking for, but he gave me a great referral of someone he knew could. I appreciate that just as much.
Phoenix, AZ
I can't think of anyone else I would rather hire to take care of my lawn. Big Nick's Lawn Care is the best overall landscaping and maintenance company in the area by a long shot. Working with them was easy and they guarantee their work.
Phoenix, AZ
Got our deck and patio redone a few months ago. The whole process went fairly smoothly. I was interested in their Koolstone look. The owner came out for the estimate and answered all questions. Once I said yes to the estimate, we agreed on a start date. The crew finished in the estimated time.
A few points:
-Deck looks great. They applied their surface material in a flagstone style. Very happy with the color palette and how slip resistant the surface is. Is it as cool as our original authentic Keystone Kool Deck coating? No. But it is cooler than other surfaces I've encountered in the valley.
-We have a pool net with hooks that fasten into metal eyelets drilled into our pool deck surface. The crew was able to preserve the eyelets so we can continue using our safety net, no problem.
-The owner told us that we'd see a white powder appear soon after installation, that it was part of the curing process and would eventually wash away. I was slightly alarmed to see the once pristine finish spotted with the powder, but he was right. A few months later, and the powder spots are nearly all gone.
-Cash or check only. (50% down at start. 25% after initial prep work. 25% when complete).
Very happy with the outcome. We now look forward to spending time at the pool instead of cringing while looking at an ugly, chipped surface.
A few points:
-Deck looks great. They applied their surface material in a flagstone style. Very happy with the color palette and how slip resistant the surface is. Is it as cool as our original authentic Keystone Kool Deck coating? No. But it is cooler than other surfaces I've encountered in the valley.
-We have a pool net with hooks that fasten into metal eyelets drilled into our pool deck surface. The crew was able to preserve the eyelets so we can continue using our safety net, no problem.
-The owner told us that we'd see a white powder appear soon after installation, that it was part of the curing process and would eventually wash away. I was slightly alarmed to see the once pristine finish spotted with the powder, but he was right. A few months later, and the powder spots are nearly all gone.
-Cash or check only. (50% down at start. 25% after initial prep work. 25% when complete).
Very happy with the outcome. We now look forward to spending time at the pool instead of cringing while looking at an ugly, chipped surface.
Phoenix, AZ