AZ Citiscapes

Quick got the job done my patio looks great and only took a half day to install love the finished product they responded right away

Kendall and his team completed our project on time and on budget.  Really happy with our landscape and travertine patio deck.

Kendall was very knowledgeable and professional both with his vision of my yard and actual outcome; I couldn't be happier. I will definitely be using citiscapes again for further projects.
The first one was the removal of two trees in the front that were more of a nuisance than anything. While I was at work, they went to work on those trees. When I arrived home, I was speechless; I didn't even recognize my own home.
Thanks again, Kendall, we'll be in touch soon.

Kendall was quick to respond to my inquiry and come by to provide a quote. He was knowledgeable and didn't attempt to upsell me. The price seemed fair so I moved forward with the project with his company. However, they were not very clear with scheduling and I received confusing dates from multiple sources. They rescheduled and then weren't clear when they would return.

Once the work was completed, they did a poor job- the tree stump wasn't ground down all the way, the crab grass was trimmed, not removed, and there was no weed barrier below the rock they installed, which was discussed at the time of the quote. It's also just basic practice when installing rock.

When I complained about the job, Kendall was apologetic and quick to make it right. The crew came back to fix these issues- again, the scheduling was confusing- but they did eventually make it back out. They essentially had to do the job twice because it wasn't done well the first time.

Overall I'm satisfied with the end result and the price, but as my first experience with a landscaping company I can say I'm not impressed. I applaud Kendall for making sure I was happy with the work, but all the other issues mean it's unlikely I'll hire them again.

Good and bad here. Yesenia is very nice, and they have been responsive and easy to reach. She stated that her office manager is quoting me $700 for monthly yard service on my property, because I'm outside of their radius. Again.. that's $700 per MONTH. Our yard is already landscaped with desert landscaping and artificial turf and is so low maintenance that bi-weekly service is too much (the workers have nothing to do.. show up, leaf blow and leave) so monthly works well!

We don't live in a million dollar estate. I have a standard 4 bedroom at 75th Ave and Glendale so I'm not in the boonies either. I'm getting quotes at $85 a month, which is more reasonable. I'm not sure if maybe it's a communication issue as to what I'm looking for but when I asked to clarify that was a per month amount, she said that's what she was told. $700 a month is an incredible out of radius surcharge. They did state they'd need to see the property to properly quote, but at that price, why bother? Would it only be $500 once they see it?? Again, very nice people but proceed with caution.

I signed up with citiscapes last year and they came to the house once a month for about 6 months. The last 4 times they came they blew all the debris into the pool, but never decided that was their job to clean up. I messaged the office and they said they'd send a team back to clean it up and never did. After that they said they would clean it if there was tools back there (there was a net sitting right next to the pool). Never done.

After 6 months they just stopped coming, no notfication, no nothing. I wouldn't recommend them to anyone, especially with the quality of landscapers in the valley.

BEWARE!!!

I had a great experience with CitiScapes. They were able to clean up my front yard within my budget. Great customer service and very communicative through the whole process. I can't wait to tackle my backyard next!!

Super disappointed with my experience. Thought I was getting an A rated business which is what I paid for. Unfortunately lots of delays, did not get what was agreed upon and the finished product is more of a DIY than professional.

AZ Citiscapes is the business I really wanted to go ahead with on my landscaping project. Kendall's vision and the amount of knowledge he brough to the free estimate at my property was amazing! Thanks to Kendall, I look at my backyard in a completely different, more inspired way. Kendall spent a great deal of time answering every single one of my questions and various possibilities as to what my space could transform into. Unfortunately, at this time, my budget doesn't allow me to go ahead with AZ Citiscapes.

Overall, I'd recommend AZ Citiscapes services.

Has the needed ability to complete services, however pricing was more than needed and pushy on obtaining services. Friendly and helpful customer service staff. Just not a fit for me.

The crew showed up and made sure we were on the same page as far as what was being done and they did a great job.

Kendall did a great job listening and then giving his recommendation that fit my needs.  They installed pavers by the driveway, ground out a tree stump, took out an old water fountain, installed new plants and finished up with paver work on the back deck.  His team was able to come within a week, cranked out the work in a day and did a great job.  Big improvement for my house.  They also followed up to make sure I was happy.

Yesenia was great at responding to my request for an in home estimate for hardscaping in my back yard.  My appointment was scheduled and I received a text the day before confirming a time frame for the visit.  The morning of, I received a call from Kendall asking to get a little more information about the project.  He asked me what my budget was and I let him know that I wasn't sure as there were a few different scenarios I was interested in depending on costs involved.  He proceeded to try and give me a ballpark price based on arial photos from Maricopa county ($5,000 and I never chose a product). I was a little surprised and said that I felt he needed to be on site to see what I was looking for and that it couldn't be calculated based in arial views.  His statement to me was that he did not want to waste his or my time was a clear indicator that it was his time he was more interested in.  I voiced that I felt like he was vetting me when I was the one interested in learning about the company and what services were offered.  After 10 minutes of exchange his last statement to me was I don't think this is a good fit for our company and he was absolutely right.  I would not waste my time or money on services provided by a company with this type of sales approach.

I had them landscape my courtyard and sidewalk area.  Many of the plants have died or have been eaten by rabbits. I specifically ask for plants that rabbits were not attracted to. They also have done damage to my 2 pillars that are at the entrance to the courtyard. When they brought wheelbarrows of stone in they rammed the metal front wheel protector into the pillars breaking stone off in many areas Of the stone pillars. They also did not put in enough stone to cover the dirt In the courtyard. The water feature that they installed was a big mistake because you can not control the water level so it floods. I have texted Kendall numerous times but he just ignores the texts. This has been a problem for four months and the issues keep on coming. I have many photographs to validate what I am saying. A very irresponsible owner and company. Avoid!

Having just moved into our new home in Surprise, we needed to have our backyard landscaped.  I contacted Kendall in August of 2021 and he responded quickly by meeting us at our home. Kendall has alot of great ideas to compliment your vision.  He is very knowledgeable and doesn't leave a question unanswered.  Kendall was 1 of 3 contractors we called.  His pricing was average for what needed to be done and his estimate on all materials requested was reasonable.  Kendall is not a high pressure sales man.  He tells you how much and will work with you if you have a budget.  We contracted to have turf, pavers and gravel installed.  A block wall with gate was also installed after the landscaping was complete. All materials were ordered and delivered on time, his team worked very hard to move and place all materials in their designated spots.  Our project took 3-4 days to complete and we love the results.  Kendall has also just recently constructed a solid top Pergola to cover our Jacuzzi which took a day to install.  We would definitley hire Kendall again for future projects.

has great design ideas for my backyard. price was acceptable and work will start in 2 weeks.

Very professional and did an amazing job .
They did work on my front yard and back .
Sprinklers , pavers , and some planting .
I would use them again , no question .

I have used Kendall twice. Once to trim a couple of trees and the removal of a large tree.

He arrives at the job when promised and did a great job. Kendall is my go to landscaper.

My husband found Citiscapes to come give us a quote for our front yard landscape. I was skeptical thinking someone was coming over to upsell etc. Kendall arrived at our home and I was pleasantly surprised! He took the time to answer every question and worked out exactly what we wanted at a fair and honest price. I came home from work in one day to a beautiful front yard that exceeded my expectations!! Some of our neighbors were watching (without the crew knowing) and told us they saw them doing a neat and professional job throughout! Kudos to Kendall and  the crew!! Highly recommended.

Kendall could not assist me with what I was looking for, but he gave me a great referral of someone he knew could. I appreciate that just as much.

Great Price, I called For a quote and had the work done the next day at 1/2 the price my normal Landscaper was going to charge. I will be using them for all my emergency needs in the future..