Best Safety Sensors Installation in Phoenix AZ

Our garage door was slow to open and making a strange noise. I called Frank with SGD and he was very nice and helpful over the phone. He was able to come out the next day and had the issue fixed in no time. He was onetime for the appointment, professional and efficient. He even followed up next day to thank me for choosing him and to make sure everything was good. A+++ service.

Wow! I can't say enough great things about Alpha. After getting a few outrageous quotes, I contacted alpha via project messaging on yelp. Not only did Vanessa contact me immediately, her tech (J) came out the same day in under an hour and was able to fix it in the same amount of time for a mere fraction of the cost. Even better, I got zero lies about how my door was on its last leg and a disaster waiting to happen, or that my how would complain about the fix because it would still show signs of damage like I did with the other companies. Instead, I see zero evidence that there was ever a dent and the door functions better than it did before! And all of that with an added year warranty on the work. Alpha proved everyone else a liar! I could not be more grateful! Just when you think honest companies didn't exist anymore....sometimes you're blessed enough to find a gem like Alpha Commercial. Skip the quotes- hire these folks! Proof of my purchase today below!

Robert did a great job installing. He explained everything and double checked that all was ok before he left.  Roderick did a great consultative sell process to determine my needs. He responded promptly by email and phone to my request for quote through Yelp. This is just another outstanding review to add to their collection. They are not the cheapest, but also not the most expensive. They may be the best.

Needed a Dalton tube spring repair and ended up with upgrade/replacement to a newer torque spring. Everything was explained thoroughly, lots of mechanics and history described. They were courteous, timely, ended up being less expensive than we had thought with searches on line about the Dalton hardware. No hidden costs or fees.
Would definitely recommend and plan to call again for maintenance/upkeep.

I have had both my garage door motors replaced as well as the door gaskets by Grease Monkey. These guys are great. Prompt, professional and responsive. I had one service call on the equipment installed. Same excellent customer experience. I wish all the contractors I have dealt with were this good.

I sent photos to Joshua to see if he could repair a broken weld joint on my fence.  He stated that would not be a problem.  He attempted to weld the fence on October 5, 2020.  The weld joints failed that day when I returned home.  He already collected $175.00 dollars for the job.  I called him immediately and notified him that joint failed that he needed to correct the problem.  He agreed that he would come back on October 7, 2020 to repair the weld joint.   His second attempt also failed.  The pictures indicate his 1st and 2nd attempt to repair the weld joint.

He left the job site without contacting me telling me and telling me that he was not able to correct the problem.  I spent two days trying to reach him and he stated that I friend would repair the fence for him since he was working in the area.  His friend never contacted me.  Joshua also stated that his other machine to repair the fence was at another job site.  This statement turned out not to be true.  He did not have another machine.  In addition, he stated that the machine that he used was too small to do the job.  As a professional who does this a living you would think he should have known this prior to accepting the job.

Joshua never returned my phone calls or text.  I gave him an option to refund my money of $175.00 dollars or take a bad review on Yelp.  He chooses to take the money and the bad review.  He did honor his word or the warranty that he committed to.  I would not recommend them.

Also filed a complaint with the BBB and no response from the company see below:

RE: Complaint ID #  14875743

Dear Lim Lee:

In regards to your correspondence concerning Great Doors And Gates, your position was communicated to the company. We regret to inform you that BBB was unsuccessful in obtaining a response from the company.

When a business does not respond to a dispute, its report with BBB is updated to reflect an unanswered dispute which has an adverse affect on its BBB rating. If the company has contacted you, please let us know so that our files may be updated. If not, we regret that BBB can be of no further assistance.

We appreciate you taking the time to contact BBB and report your experience. Please be assured that your complaint will remain in BBB's file for this company for three years, and may be referred to if a pattern of similar practices emerges.

Got a quote for replacing garage door safety sensors of $85 for sensors and $85 for labor $170 + tax. Bought the parts at Lowes for $35 and YouTubed install instructions. Done in 20 minutes! Very high priced if you ask me!