Best Door Repair in Phoenix AZ
Unfortunately we had an awful experience with these guys August of 2018 and I definitely would not recommend them. It began very well with them seeming to understand everything we needed but the delivery was sloppy and thrown together. We had to deal with them for 4 months for a small project, and things just went from bad to worse.
The end result was an awful sloppy job on our small bathroom that we still have to deal with on a daily basis. The initial work had to be redone and the second time around was still badly done. Our shower still pools and does not drain properly. Some of the work was left unfinished because it took them 4 months (I was originally quoted 2 weeks). I desperately wanted them out to my home at this point. Yes, I was angry and extremely frustrated with them (and I'm not the type of person to complain much). This brief review doesn't begin to cover the nightmare experience we went though in dealing with this contractor.
I'll leave it at that, listing all of our issues would result in several pages of text. Although it is several months later, I wanted to do my duty and leave a review as a warning to others.
Update of review:
Response from Business:
Comment from DJ J. of VETSBuilt Contracting
Business Owner
5/14/2019 Miss Biology B... This review sounds like a college prank gone bad! I hope y'all get past the hazing phase of your indoctrination to college life and get on w you life!!
If you ever get a real job and buy a home please don't hesitate to call us!!!
Best of luck!!
Bob
Managing Partner
Vetsbuilt Read less
Edit:
I'm adding my response to the reply. I'm not sure why they think I'm enrolled in college, underemployed, or not a home owner?
Anyway, all I wanted is to leave a review of my experience with this contractor. My experience with them did turn into a nightmare, and yes, I remain frustrated and unhappy with the results.
I'm not saying that Vetsbuilt has NEVER done any great work, they have excellent reviews from other yelpers, so I know they have many other happy customers. All I'm saying is that our specific project was a catastrophic failure. Numerous things went wrong and Vetsbuilt was not to blame for ALL of it. Vetsbuilt did try to appease in the beginning, but as the problems progressed, the seemed to give up and not care about our project. Their major mistake was bringing in an onside unlicensed contractor to do the work. This contractor messed up everything he touched. Vetsbuilt did try to salvage our project by having some other folks they trusted to redo the work. Some of their team did deliver on a professional level (Thank you Ben!), and others did not. The folks that didn't quite deliver were rushed and seemed overworked and spread a bit thin. They were also unresponsive and did not show up at the agreed time. When work was completed, it wasn't inspected as will as the first inspection IMO. There was a brief apology on the last day that I wish had come sooner. It honestly would have made things better. I tried to communicate as best as I could, however I couldn't take any more time away from work and just wanted to get through the project. I won't continue to list additional issues we had, since I don't think it will help alleviate anything.
A final open note to this business:
Please don't take this review to heart or as a personal attack! I'm not saying you are bad people! As a matter of fact, you were personable in the beginning and very responsive. The outside contractor you brought in was the one that made the mistakes. You tried to fix it. Toward the end things went from bad to worse because trust was lost on all sides. Everyone (including myself) were getting burned out. If you need to express your frustrations that is okay. You are entitled to it, and Yelp provides a platform for both business and client to do so. I had to give myself some time before writing this review because I was so furious, stressed, and heartbroken when everything was unfolding. I didn't want to leave a nasty rant, rather, I wanted to provide feedback in hopes of offering some constructive criticism. We all have room to improve; I once broke out in tears in the middle of the project from all of the stress (which was probably frustrating to deal with) and next time I'll make sure to gather myself and calm my emotions before discussing the issues. For this, I do apologize. I am glad however, we never had a yelling match, or let temper get the best of us, or exchanged any snarky remarks in person. Someone did raise their voice a couple times but it wasn't directed at me, it was due to frustrations from the nature of this project. We remained relatively professional throughout the whole ordeal I definitely wanted to reach out and say thank you for your professionalism on that aspect. I don't want to continue a back and forth dialogue with an online argument, so I'll just sign off with a last note and wish you luck on your endeavors too.
https://www.vetsbuilt.com
The end result was an awful sloppy job on our small bathroom that we still have to deal with on a daily basis. The initial work had to be redone and the second time around was still badly done. Our shower still pools and does not drain properly. Some of the work was left unfinished because it took them 4 months (I was originally quoted 2 weeks). I desperately wanted them out to my home at this point. Yes, I was angry and extremely frustrated with them (and I'm not the type of person to complain much). This brief review doesn't begin to cover the nightmare experience we went though in dealing with this contractor.
I'll leave it at that, listing all of our issues would result in several pages of text. Although it is several months later, I wanted to do my duty and leave a review as a warning to others.
Update of review:
Response from Business:
Comment from DJ J. of VETSBuilt Contracting
Business Owner
5/14/2019 Miss Biology B... This review sounds like a college prank gone bad! I hope y'all get past the hazing phase of your indoctrination to college life and get on w you life!!
If you ever get a real job and buy a home please don't hesitate to call us!!!
Best of luck!!
Bob
Managing Partner
Vetsbuilt Read less
Edit:
I'm adding my response to the reply. I'm not sure why they think I'm enrolled in college, underemployed, or not a home owner?
Anyway, all I wanted is to leave a review of my experience with this contractor. My experience with them did turn into a nightmare, and yes, I remain frustrated and unhappy with the results.
I'm not saying that Vetsbuilt has NEVER done any great work, they have excellent reviews from other yelpers, so I know they have many other happy customers. All I'm saying is that our specific project was a catastrophic failure. Numerous things went wrong and Vetsbuilt was not to blame for ALL of it. Vetsbuilt did try to appease in the beginning, but as the problems progressed, the seemed to give up and not care about our project. Their major mistake was bringing in an onside unlicensed contractor to do the work. This contractor messed up everything he touched. Vetsbuilt did try to salvage our project by having some other folks they trusted to redo the work. Some of their team did deliver on a professional level (Thank you Ben!), and others did not. The folks that didn't quite deliver were rushed and seemed overworked and spread a bit thin. They were also unresponsive and did not show up at the agreed time. When work was completed, it wasn't inspected as will as the first inspection IMO. There was a brief apology on the last day that I wish had come sooner. It honestly would have made things better. I tried to communicate as best as I could, however I couldn't take any more time away from work and just wanted to get through the project. I won't continue to list additional issues we had, since I don't think it will help alleviate anything.
A final open note to this business:
Please don't take this review to heart or as a personal attack! I'm not saying you are bad people! As a matter of fact, you were personable in the beginning and very responsive. The outside contractor you brought in was the one that made the mistakes. You tried to fix it. Toward the end things went from bad to worse because trust was lost on all sides. Everyone (including myself) were getting burned out. If you need to express your frustrations that is okay. You are entitled to it, and Yelp provides a platform for both business and client to do so. I had to give myself some time before writing this review because I was so furious, stressed, and heartbroken when everything was unfolding. I didn't want to leave a nasty rant, rather, I wanted to provide feedback in hopes of offering some constructive criticism. We all have room to improve; I once broke out in tears in the middle of the project from all of the stress (which was probably frustrating to deal with) and next time I'll make sure to gather myself and calm my emotions before discussing the issues. For this, I do apologize. I am glad however, we never had a yelling match, or let temper get the best of us, or exchanged any snarky remarks in person. Someone did raise their voice a couple times but it wasn't directed at me, it was due to frustrations from the nature of this project. We remained relatively professional throughout the whole ordeal I definitely wanted to reach out and say thank you for your professionalism on that aspect. I don't want to continue a back and forth dialogue with an online argument, so I'll just sign off with a last note and wish you luck on your endeavors too.
Phoenix, AZ
We had new kitchen countertops and a master bathroom countertop installed this week by Petrus. After much research, and lots of great recommendations, we chose them to do our install and very happy with everything from communication, installation and cleanup. Great quality of granite, and good suggestions which made things even better. Very pleased with our new countertops. They were very professional and honest to work with. Would highly recommend.
https://petrusgranite.com
1437 N 27th Ln Phoenix, AZ 85009
The tile and plumbing job for a remodeled bathroom was completed with precise attention to detail. The prep, and installation of both floor and wall tile were professionally completed. The project remodel looks like the way it should be, Brand New. Wonderful service, and came to work in a timely manner as promised.
Phoenix, AZ 85054
I hired Dynamite to install a range/oven and hood in my kitchen and I couldn't be more pleased. After a bad experience with a home warranty company, I was left with an uninstalled range/oven and hood in my garage and a hole in my kitchen where the broken range used to be. I needed the kitchen space modified to fit the new range/oven, electrical installed for it and also the hood installed. Vlad and his team were quick with a very reasonable quote and the installation was completed one week later. I am incredibly happy! I highly recommend this company.
https://www.dynamitecompany.co…
Glendale, AZ 85310
Alfredo and his team always do excellent high-quality work. We've had them rebuild the gables on our house, rebuild a covered patio on our casita, and replace several sections of warped and worn-out siding. Everything has turned out great and we're very pleased. We'll be happy to hire Alfredo's team to do more work for us in the future!
Phoenix, AZ
Keith and his crew were awesome from start to finish. I worked with Keith to complete a kitchen and master shower renovation. The tile work by Carlos is simply the BEST I've seen. The guy measures twice and cuts once and it all fits perfect. Paul the plumber knows his job inside and out!! The electricians used were great as well, despite the spray foam insulation they were able to put in new outlets and move others.
Keith is a hands on GC that goes above and beyond to make you happy as a customer. His easy professional style is beyond his years in the industry.
If you're looking for a contractor give Keith a call!!
http://Globalelitebuildersinc.…
Keith is a hands on GC that goes above and beyond to make you happy as a customer. His easy professional style is beyond his years in the industry.
If you're looking for a contractor give Keith a call!!
Avondale, AZ 85323
I hired Jeremy for several projects around my house. Some small , some large. Remodeled the entire front of my house with stacked stone and fresh stucco where needed. He put in new lights in the back and front of the house. He did electrical work in my garage and even got my pool light working again. He built a new shelf in my back yard along with a few other extras! Jeremy and his crew were outstanding in everything that they did. Anything I wanted done he made work. The word "no " was not in his vocabulary. I am using them again next year for my bathroom remodels. Do not hesitate to hire this company. The best contractors I have ever worked with! Thanks Jeremy and your guys for a great professional job!!
http://jeremythehandyman.com
Phoenix, AZ
We were very happy they were able to squeeze our small project in we needed in a hurry. They showed up on time and got the job done. We have requested additional bids from them for future projects.
Phoenix, AZ
Worked with Ryan for scheduling and Mike for the work. I had a back door installation I needed done and they did an awesome job! Their pricing was extremely competitive and Ryan and Mike were both extremely responsive. Due to my house being totally uneven, the installation took much longer than anticipated. Ryan and Mike made sure to still do a great job and ended up coming back the next day to finish the job and get all the finishes done. I really appreciate the responsiveness and that they did whatever it took to get the job done, even with a smaller job in a crazy market where contractors are a hot commodity. Will definitely be using them again for future projects.
Phoenix, AZ
Bryce at HBO Construction was great! He was responsive, on time, and did great work on our bathroom shower.
After several estimates, we knew Bryce was the guy for the job. He was fair and knowledgeable without giving us a crazy dollar amount to do the job.
10/10 will be recommending him to our friends and family!
After several estimates, we knew Bryce was the guy for the job. He was fair and knowledgeable without giving us a crazy dollar amount to do the job.
10/10 will be recommending him to our friends and family!
5327 North 130th Ave Litchfield Park, AZ 85340
We had a cable wiring plate that had come out of the wall. All the wiring was hanging out and we were not able to get it back in.
We contacted Marcos from the Contreras Services and sent him pictures. He was able to figure out what had to be done and came out the next afternoon.
This was one of the best experiences we have had with having someone come out and work on our home. Marcos was efficient and knew exactly what to do. He was also very respectful and kind and told us what our options could be. I would recommend this company to anyone.
We contacted Marcos from the Contreras Services and sent him pictures. He was able to figure out what had to be done and came out the next afternoon.
This was one of the best experiences we have had with having someone come out and work on our home. Marcos was efficient and knew exactly what to do. He was also very respectful and kind and told us what our options could be. I would recommend this company to anyone.
Phoenix, AZ 85035
His work is outstanding. Finds the problem and fixes it. Would recommend him to anyone needing some home repair. I would not use anyone else. He installed a new engineered wood floor in our home after removing outdated tile flooring. Excellent job and well done. He also replaced rotted facia boards. A great person to fix your homeowner problems.
https://www.mikollc.com
2210 W Shangri La Ste B-1 Phoenix, AZ 85029
Absolutely wonderful service. Punctual, knows what he usa doing. Advices the right things. Cost effective.
1110 W Elliot Rd Ste 1195 Tempe, AZ 85284
Requested a full remodel for our studio with Rene at Sunny View Drywall, recommended by a friend. We are very satisfied with the price, quality, and professional installation. Rene remodeled the studio in the timeframe that he promised. I will definitely be contacting Sunny View Drywall for any other services in the future!
Phoenix, AZ
Have never worked with a construction company that was this thorough every step of the way. From that first phone call I knew Everardo was a pro. I slept through the night not worrying about how I was going to pay for the kitchen. Prices are very fair and these guys don't track mud in your house and blame it on someone else. Good value for sure. Will attach photos later. My kitchen cabinets look awesome!!
http://www.rhinoconstructionaz…
3305 S 80th Dr Phoenix, AZ 85043
I'm a retired builder, and I know good work and good service when I see it. For every step of the way in my water damage repair project, Qualizona's attention to detail and customer satisfaction/communications were exceptional. Keep up the good work, guys!
Phoenix, AZ 85004