Best Skylight Installation And Replacement in Phoenix AZ

Dwayne was very professional, friendly, and communicative. Very fair rates and a great job in replacing a broken window that we had.

Abraham did a great job replacing the non-standard size double pane glass in on of our French doors.  He made three trips out to Carefree to provide us with his estimate, get exact measurements for the glass order, and finally for the installation.  His estimate was very reasonable and he kept us informed of his progress all the way through the process.  I would definitely call Golden Glass and Glazing again for any future glass work I might need.

From start to finish working with Paul and his crew/staff was a high level of professionalism and customer service! The installation crew of the gutters were very patient and helpful. They took much pride in their work and were very considerate of us and took the extra time to make sure everything was completed to our approval. We had a small added request at the last minute and they took great care of us! We would highly recommend this company for your gutter needs and all the services they offer! You won't be disappointed! Bring on the rain.......!

Absolutely Fantastic,   The only company to deal with.  James was a complete professional, price was right and service was great. Up front and very honest people to work with

I needed some doors replaced after a tenant kicked down a few of them at a rental. After calling around to multiple door stores I discovered that most door stores are unwilling to do the mill work on the doors and that it would take weeks to get the doors in. I called A thru z doors and was immediately impressed by the owner. He told me he could do the mill work for me as well no problem. In less then a week I had the new doors with the correct milling done. I'd definitely recommend going here. He also does locks and safes among other hardware things.

We had to replace our existing skylights. Had several quotes from various companies. Mitch came buy with a quote that was within reason and comparable to the others. What separated  Mitch, and overnight skylight, from the others was his enthusiasm, commitment, and passion for what he was doing and talking about. Not going to lie, I had my reservations considering they were relatively new company with a new license. I voiced these concerns to Mitch and he understand yet was committed to starting his business off on the right foot. In today's world it's important to give a new business the opportunity to build a positive reputation and that is exactly what they've started doing. Mitch and his partner (Who, I might add, is a 3rd generation, glass person), do it right! No issues, on time, excellent work and they stand behind their work and the product they install. I would lightly recommend overnight skylight and the team.

That person has no relation to this company whats so ever he hasnt been employed with this company since december of 2018. These comments have no relation to the owner or this company what that person does on his own has no relation to the people employed with Royalty Empire Inc. If there are any more concerns feel free to reach out to the owner at royaltyempireinc1@gmail.….
Thank you

Found them on the internet  Called them, and they came out the next day.  They were thorough, professional, and I would call them again!

I just had Desert Breeze replace a cracked window in my house. They called ahead to let me know they were on their way and they arrived shortly after. They were very professional and the guys were awesome. They worked cleanly and efficiently and were done within 30 mins. They vacuumed the work area when they were done and did an excellent job. I will be using them for all my glass needs and referring them to friends and family! Thanks Desert Breeze!

I seriously wish I would have read some of these reviews before hiring these guys. ZERO communication for months. It literally took 6 months to get 1 window installed. Then as soon as it was done they called me THREE times in 2 days for payment. Do you understand that I had to call this company i would estimate 12 times within 6 months to understand what was happening with our window and it was like pulling teeth and then they had the balls to call me multiple times for payment. I called to speak to the owner and then missed his call when he called back. I honestly did not have the energy to not pay the bill in a timely manner because this lousy company seems like the type that would send me to collections. I do not recommend at all.

They installed my frame less shower enclosure without any headaches and the process went smooth, the only minor downside was no one called to set my install appointment when the glass was in stock, I had to call and then found out my glass had been in stock for a few days.  It would have been nice to be notified and possibly had the shower glass installed a little sooner but this certainly wouldn't prevent me from calling them again in the future,

I purchased a 12 X 36 window to replace an old aluminum window above our shower.  They told me it would take 2 to 3 weeks to get the window.  After 3 weeks I was contacted and they told me that it would be installed on Friday, 9/23.  The office manager, Kelli told me the installer would be there about 10:30 am.  I waited until 2:50 pm, when Kelli called and said their installer got tied up.  She asked if they could reschedule for the following Thursday or Friday.  I told her I had an appointment on Thursday, but Friday worked well.  She told me I would be first on his list.  On Wednesday I got an email to call Kelli.  I phoned her and she asked if their installer could come on Thursday, 9/29.  I explained that my appointment had been rescheduled and I was available on Thursday.  I asked if I would be first on his list? Kelli said yes, that he needed to pick up some doors but should be at my house by 10:30 am.  On Thursday I waited until 1:10 pm, without the installer showing up.  I called the office and got their voicemail.  I left a message that their installer had not showed, and requested she call me back.  I got no return call.  At 4 pm I called again and got their message machine again.  I again told them that their installer had not arrived and requested a call back.  Again, no return call.  
On Friday 9/30 at 8:45 am their installer arrived.  He replaced the window and left.  I went to their office to pay the balance.  Kelli handled the transaction without any word of the previous day's messages.
It appears that if you have a small order, you are put in limbo.  Common courtesy would be to call me back and explain the situation.

You shouldn't waste your time. Called and said they would come Saturday.  No show, no call. Came another day 30 minutes early, because it was convenient for them. Said they would install Saturday.  No Show, no call. Called and they said they were busy finishing another job. Would come Monday. Monday came- no call,  no show.
I give up. Must be a side job because they really don't care about their customers, or their business.

Jonathon is a really nice person, which is making me a tad more lenient with this rating.

Horrible communication. This company was extremely difficult to work with after we paid our 50% deposit. They told us that after we paid our deposit, the door would be ready in 15 business days. Once it was clear the door was late, they never communicated with me and I constantly had to check in for the status.

35 business days later, I got a text the door was ready for install.  They scheduled install and said they'd be there between 8-9 am. At 830 am I got a text saying the installer was sick and we had to reschedule.

The morning of the rescheduled  install, Jonathan said he'd be a little late, after 830.  At 11:30, he still wasn't there but a potential customer of his showed up at my house to pay him a deposit. This is extremely unprofessional to give a clients address. Jonathan wasn't even there! The random customer finally left after waiting 45 minutes.

The day he was supposed to install,  he lied over and over about where he was. He constantly said he would be here soon or  on my way it's pretty clear he double booked us and hoped we were gullible enough to believe it.

Finally showed up 4.5 hours late with the wrong glass!!!  They put our order oh wrong. We had to wait a other few weeks for the new glass.

The install didn't go well. It took 10 hours because our slate floors are uneven so he had trouble getting the door to line up. The actual final door is  wonderful , although we have to have our  handy man come out to fix a ton of the areas around the door.  

There we're holes / gaps where air and bugs could get in. It took 3 more weeks to get this fixed.

Beautiful end result but would not recommend

I rarely give 5 starts, but I could not think of a reason not to. My first time window buying, I got about 4 quotes, all pretty similar in cost, but Mario from Empire was great to deal with. He responded quickly and answered every question I had always setting my mind at easy about a big or little detail via phone call, text or email. I was a bit nervous the night before install, but it went great, the guys were hard working, clean and respectful, no issues whatsoever. I have a few more windows to replace later and will def reach out to Mario and recommend to friends, very professional and competitive.

updating the review... I have since received a refund from the company for all monies and purchases. Honest company, just didn't hire competent workers and need to manage financials better.