Best Custom Glass Design in Phoenix AZ

This company is not recommended. The salesman sold us the wrong door types for some of the rooms. He was responsive in the beginning, and after some problems started to happen, he avoided our calls and messages. They installed the doors without painting them, because they do not offer that service, but installation could have been offered once we painted them ourselves. It took that much more work to personally remove all doors and hinges to paint and reinstall ourselves. Ridiculous. We waited many extra weeks to have the correct closet doors installed, and despite that, they had the wrong door handles, and had to come back twice just to finalize that problem. From the start of the process to the end, it was over five months. Lastly, they did not take final payment at the end of service, and blindsided us months later to pay the final balance. I couldn't be more dissatisfied.

Such an AMAZING company! Chris was truly great to work with and he made the entire process smooth and efficient. He was always available for questions and when he was not, he got back in a timely manner. The day of the installation was quick and easy and I couldn't be happier with the quality of my windows! I have saved so much on my energy bills with heating and cooling. I referred Chris to a friend of mine and he experienced the same quality of work. I will continue to refer Tracer Window and Door to all my friends and family who are looking for a reliable and respectful company.

Abraham did a great job replacing the non-standard size double pane glass in on of our French doors.  He made three trips out to Carefree to provide us with his estimate, get exact measurements for the glass order, and finally for the installation.  His estimate was very reasonable and he kept us informed of his progress all the way through the process.  I would definitely call Golden Glass and Glazing again for any future glass work I might need.

We had a small order for 6 new windows and a Slider for a new Casita.
They kept us informed on delivery date. When the installers arrived, they were very thorough and cleaned up everything when they were finished.
Good company to do business with and very good pricing.

First I want to say that we looked at Home Depot, Renewal by Andersen and Lowe's before calling Cougar Windows and Doors. We also called in our measurements to other companies. No one came close to service or price of Riley and his team.

We have had our windows for almost a year and wow what a difference they have made. The home is cooler and they look and operate amazing. The one thing we also like was the fast turn around with the windows.

Now every renovation or installation has its ups and downs. Ours was no exception. We were supposed to have them installed one day and a situation occurred where Riley and his team needed to come another day. They called and apologized for this and quickly set up a new time to get out and do it. Very professional and friendly.

These windows are the best. They are beautiful. Well installed and they keep our rooms cooler. They are also a great value. Everything you look for in a company and more. We did two windows with Cougar and will do the rest later.

Thank you Riley and team. Great experience from start to finish.

Found them on the internet  Called them, and they came out the next day.  They were thorough, professional, and I would call them again!

Did my entire house windows.  I have done 3 properties with different windows and by far these folks did a exceptional job from start to finish I was so impressed with the work!!!!  Highly recommended

Make sure to read the contract fully before signing there is no way for a client to get out of it without having to pay this company 33% of the total I was fully cooperative with all they asked for my side of the bargain so they could have an easy install when the install was ready I removed all my blinds and moved everything out of the way when I received a call saying they have all my products ready for install come to find out my order was never placed after 3 months and the windows they brought were not the correct windows or even the correct sizes for my house it was a different clients I called the next day she said it will take about 2 weeks. the lady that I was speaking to was fired due to messing up other clients orders. It has been over a month since I removed all my blinds and moved everything out of the way (which it's still like that because there's no point in putting them back)  I have not received a call or even heard anything from the company about my windows and doors so I called to cancel my services due to not fulfillment to the contract and Miscommunication on there side and to let them know that I just don't want the windows and doors anymore and immediately the guy said that is impossible due to the contract and they have the high attorneys for this situation and as a company we will not lose
I did not read the contract fully but there is NO EXIT CLAUSE for the client to have the right to cancel after the company has not hold up there bargain so just make sure you read the whole contract because this company only cares about one thing only and that is scamming people into contracts that only benefit them and could care less about a client I knew right away as soon as the guy I spoke to started bringing up attorney and lawsuits right when I said I would like to cancel the order than he also told me that it was my fault that I should of been calling them everyday because in his words and I quote if it was his house he wouldn't put up with that shit (laughing) how is it my fault as company you should of called your client and communicated with them of what's going on

I give Lee Cook and the Window World team 5 star service from initial call, field measure all the way through the installation. This team is wonderful. I learned so much about windows and glass.

Initially I signed up with Renewal by Andersen. For 7 windows my quote with the home show discount was over $18K. So as soon as that sales rep left I called Lee from Window World to cancel because he was my next appointment. He said I was paying way too much and to give him a chance. I said if he could get to my house by end of day I would give him a chance to sell me. He came out and I got 7 windows PLUS a 3 window panel front door for less than $8K... that is a $10K savings plus a front door for free basically if you compare the quote to Andersen.

Lee Cook is great to work with and has always been responsive via text or call. I will most definitely use him again and would recommend him to anyone that lives in the valley for a great quality window and best value.

BTW... my utility bill went down significantly... huge bonus!

They installed my frame less shower enclosure without any headaches and the process went smooth, the only minor downside was no one called to set my install appointment when the glass was in stock, I had to call and then found out my glass had been in stock for a few days.  It would have been nice to be notified and possibly had the shower glass installed a little sooner but this certainly wouldn't prevent me from calling them again in the future,

DO NOT WASTE YOUR TIME!
We set up an appointment for them to come out and give us a window and door quote. Adam came out and spent almost 2 hours with my wife and I. He said he would email us a quote. Never saw a quote. After a week, I called their number and the office told me to check my junk email (which I was checking regularly and told her so). Nothing. She said she would reach out and let them know to send a quote. Here we are a month later, no quote. Don't waste your time with these people as they obviously don't want business!

Derrick and Rob T replaced 9 windows today. They were a good team as work was complete in 3 hours.  They did a very professional job! I My wife and are enjoying perfect  windows.

You shouldn't waste your time. Called and said they would come Saturday.  No show, no call. Came another day 30 minutes early, because it was convenient for them. Said they would install Saturday.  No Show, no call. Called and they said they were busy finishing another job. Would come Monday. Monday came- no call,  no show.
I give up. Must be a side job because they really don't care about their customers, or their business.

I wanted to warn everyone about Bright lite home exteriors LLC. This company is very unethical and unprofessional business in so many ways. It's really sad when a Company has no pride, or care in the services they offer.
As a customer you would  think when hiring a company to do the job  that your special dream protect  will be completed soon.  But Not with Bright Lite Home   Exteriors LLC. The contract you must sign is a joke.
And the verbiage only pertains/ and it protects the contractor from none payment from the job and protects them if there's a delay in starting  and finishing the job. They also require 50 % down.  So with that being said please tell Everyone you know not to Hired this company you could be waiting six months or more before they evening start the job.  I Do not know how people get away With doing business this way , and then go home and  Comfortable and lay their head on a pillow and sleep at night., If you the consumer are looking onto hiring this company I beg you please save your money it will save you headaches and a lot of pain.

He is very nice. But, when we paid him for glass for our tables. He tookour money and never performed the work.Do NOT use! He is not an honest person.